Xerox DOCUTECH 65 manuale d’uso

Xerox Document Serv ices Platform DocuT ech 65/Do cuP rint 65 Ope rato r Guid e 701P3605 6 DocuSP v ersion 2.0.x January 2 001[...]

Xerox Corporation Global Knowledge an d Do cument Se rvices 800 Philli ps Road Building 8 45-17S We b ster , New Y ork 14580 USA © 2001 by Xerox Corporation. All rights reserved Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judi cial law or hereinafter granted includ[...]

DocuTech 65/DocuPrint 65 1 T able of conte nts Int roduct ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Abou t this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Power i ng down the syste m . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Table o f conte nts Operat or Guide 2 DocuTech 6 5/DocuPrin t 65 Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Unloading th e Stacker during prin ting . . . . . . . . . . . . . . . . . . . 1- 13 Perip heral hardware co mpon ents . . . . . . . . . . . . . . . . . . . . . . . 1-14 Controller softw[...]

DocuTech 65/DocuPrint 65 i Intro duction The DocuT ech 65/DocuPr int 65 Op erator Gui de is on e of a n umber of publications which make up the Xerox Documen t Services Platform Series. Ab out th is gu id e This gui de is in tended for Xerox Doc uT ech65/DocuP rint 65 op erators whose job consi s t s of the rout ine operat ion o f th i s pri n ti n[...]

Introduction Op er at o r Gu id e ii DocuTec h 65/DocuPrint 65 Contents This section lists the contents of this guide. •“ Introduction ” gives a basic overview of the Operator Guide and its contents. It also c ontains informa tion on requirements and certi fications required by USA and Canadian regulations. •“ Sa fet y No te s ” explain[...]

Operator Guid e Introduc tion DocuTech 65/DocuPrint 65 iii Re quir ement s T eleph on e requ ire ments USA FCC requirements: • The FCC has established rules that permit the device to be di rectly connected to t h e telephone network. Standardized jacks are used for these conn ections. This equi pment should not be u sed o n party l ines or coin l[...]

Introduction Op er at o r Gu id e iv DocuTec h 65/DocuPrint 65 Can adian i ndu stry r equir ement s Notice: The Canadian Industry Canad a label identifies certified equipment. This certification means that th e equipm ent meet s certain telecommun ications network prot ective, operational an d safety requireme nts. The Depa rtment do es not guarant[...]

Operator Guid e Introduc tion DocuTech 65/DocuPrint 65 v Elec tr om a gn et ic co mp ara bil ity Un ited State s This equipment has been tes ted and found to comply with the limits for a Class A d igital device, purs uant to p art 15 of the FCC Rules. These limi ts are designed t o provide reasonable protection a gainst harm ful inte r ference when[...]

Introduction Op er at o r Gu id e -vi DocuTech 65 /DocuPrint 65[...]

DocuTech 65/DocuPrint 65 vi i Safety n otes Please read the following instructions carefully before planning your install and/or operating the DocuT ech 65/Doc uPr int 65. Refer to them as needed to ensure the safe installation and operation of your equipme nt. The sa fety t es ting a nd pe rforma nce of t his p rod uct ha ve be en v e rified using[...]

S afet y n ote s O per ato r Gu id e viii DocuT ech 65 /DocuPrint 65 W ARNI NG Warn ings ind icate possi ble serious p ersonal i njury if you do no t strictly follow the practice, pro cedure, c ondition, or stateme nt that fo llows the W ARNING. CAUTION Cautions indicate t hat possible syst em dam age or data loss w ill occu r if y ou do not carefu[...]

Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 ix W ARNI NG This is a Class A product. In a domestic environ ment this produc t may cause radio interferenc e in w hich case the user may be required to take ade qua te me as ures . W ARNI NG This system is certified man ufactured and tested in compli ance with strict safe ty and radio freq ue[...]

S afet y n ote s O per ato r Gu id e x DocuTec h 65/DocuPrint 65 Elec tr ici ty at Wor k Reg ul ati on - UK The E lectricity at Work Reg ulation applies on ly to England and Wales. The Reg ula ti on The E lectricity at Work Reg ulation 1989 cam e into force in E ngland and Wal es on the 1 April 1990. This 1 989 Regulation pl aces a duty on all empl[...]

Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 xi Check y our u nderstan ding Please review the questions and answers that follow to ensure that you understand the Elect ricity at Work Reg ulation in England and Wales. Questio n What i s the El ectricity at Work Regu lation? Answ e r The E lectricity at Work Regulation 1989 came i nto force[...]

S afet y n ote s O per ato r Gu id e xii DocuTech 65 /DocuPrint 65 Questio n Does the Xero x equ ipment in m y pr emises c omply with the Electricity at Work Re gu la tion s? Answ e r All employers and self-employed persons must ensure that the electrical systems in their premises are saf e . This will include ensuring Xerox equipmen t in such prem[...]

Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 xiii Elec trica l s afe ty Attention to the following requirements ensures the safe operation of your equipmen t. Prin ter USA/Canada The printer requires a 1 15V AC outlet, dedicated 20 Amp, 3-wire circuit. Europ e The printer requires a 2 20-240V outlet, dedicated 13 Amp or 10 Amp circuit. Th[...]

S afet y n ote s O per ato r Gu id e xiv DocuTech 65 /DocuPrint 65 Controller USA/Canada The controller requires a dedicated 1 15V AC 20 Amp groun ded receptacl e. Europ e The controller requires a 220-240V , 13 or 10 Amp grounded receptacle. CAUTION Follow all saf e ty cautions, warnings, and instructions marke d on the controller . • Ensure tha[...]

Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 xv Pri nter p ower on/o ff in dicat or A power-on/power-off indicator s h ows the state of t h e power for the pri nter . This indicator is located on the t o p front of the pri nter and has a rectangula r shape. This indicator glows green when printer power is on a nd emits no light, is col or[...]

S afet y n ote s O per ato r Gu id e xvi DocuTech 65 /DocuPrint 65 Pr in te r or co nt roll er - em er gency po we r off If any of t he following conditions oc cur , turn off t h e equipment immedia tely and disconnect the power cable from the electrical outlet. Contact an authorized Xerox Service Represent ative to correct the problem: • The equ[...]

Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 xvii Pri nter - laser safe ty CAUTION The use of c ontrols, adj ustments or performance of p r ocedures ot her than those spec ified in this guide may result in hazardous light exposure. With specific regard to lasers, the equipm ent complies with laser pro duct performance standards set by gov[...]

S afet y n ote s O per ato r Gu id e -xviii DocuTech 65 /DocuPrint 65 Pri nter - oper atio na l safe ty Saf ety Qual ity St and ar ds The equipment is m anufact ured under a B S5750 Qu ality system ac cepted by the British Standards Institution. Othe r Na tion al St and ar ds The Xerox D ocuT ech 65 /DocuPrint 6 5 is also certified i n complianc e [...]

Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 -xix Y our Xerox Doc uT ec h 65/Doc uPrint 65 printer is certified, manufactured , and tested in compliance with strict safet y and radio frequency interference regulations. Any unauthori zed alteration that includes the addition of new functions or the connection of external devices may invali[...]

S afet y n ote s O per ato r Gu id e -xx DocuTech 65 /DocuPrint 65[...]

DocuTech 65/DocuPrint 65 1-1 1. Produ ct over view This chapter will int roduc e the controlle r and overview t he cap abili ties of the printer . Ha rdwa re c ompon ents The main DocuT ech 65/ DocuP rint 65 components are: • Controller (CPU wit h external modem, CD-ROM drive, diskette dri ve, monitor , keybo ard, and mous e) • Printer (with in[...]

Product overview O per ato r Gu id e 1-2 DocuTec h 65/DocuPrint 65 Co ntr ol ler compo nen ts The main controller components are shown in Figure 1 -1. Figu re 1- 1. Con trol l er c om p one nts CDROM Drive Diskette Drive Modem Powe r Of f O n Powe r On/O ff[...]

Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-3 Pri nte r com ponen ts The m ain com ponents o f the prin ter are sho wn in F igure 1-2. Figure 1-2. Printer comp on ents The following information sources are provided to assist you: • Power-on/power-off indicator is on the top front of the pri nter . It glows green when on and emits[...]

Product overview O per ato r Gu id e 1-4 DocuTec h 65/DocuPrint 65 Pap er tra ys (tra ys 1-4) Paper Trays 1-4 a re shown below i n Figure 1-3. Figure 1-3. T rays 1-4 The Pap er T rays hold up to 500 sh eets of 20 lb (75 gsm) stock each. Y ou c an adjust the t rays to hold many s izes of pape r , f rom 5.5 x 8.5 inches (14 0 x 216 mm) up to 1 1 x 17[...]

Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-5 Byp ass tra y (tra y 5) The Bypass T ray (T ray 5) is an additi o nal paper tray designed for quick and easy loading of both standard and non-standard paper. It can physically extend to acco mmodate diff erent stock siz es and orien tations. Y o u can load a maximu m of 50 s heets of st[...]

Product overview O per ato r Gu id e 1-6 DocuTec h 65/DocuPrint 65 Hig h Capacit y feede r ( tray 6) The Hig h Capacity Feeder (Tray 6) is located under the By pass Tray and saves you from having to load the other individual paper trays with 8.5 x 1 1 inch (216 x 279 mm) paper often. Y ou ca n load 3100 sheets of 20 pound (75 gsm) 8.5 x 1 1 inch (2[...]

Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-7 T ray gui des and loadin g pape r Do not open a tr a y that is in use, a paper j am may result. Instead, before opening a tray , disable the tray in the Printer Mana ger . After loading the paper , enable the tr ay in the Printer Manager . Performa nce cap abilitie s Performance capabil[...]

Product overview O per ato r Gu id e 1-8 DocuTec h 65/DocuPrint 65 NOTE: For information a bout how to l oad specific types of paper or other stock, refer to the chapter , Paper and other st o ck. Loading paper in the Bypass T ray (T ray 5) Insert paper as shown. The Bypass Tray extends t o accommoda te paper that is physically longer than the tray[...]

Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-9 Ch anging th e T ray 6 sett ing s Y ou can set Tray 6 t o hold either A4 or 8.5 x 1 1 inch paper. An examp le of changing the tray setting from 8.5 x 1 1 i nches to A4 is shown in F i gu r e 1- 8. Figure 1-8. Changing the guid es from 8.5 x 1 1 inches to A4 Rear Gui de Starting with the[...]

Product overview O per ato r Gu id e 1-10 DocuTec h 65/DocuPrint 65 Rear Gui de Starting with the Rear Guide, you will adjus t the guide to the 8. 5 x 1 1 inch position. Perform the following: 1. Slide the black latch down to rel e ase the guide. 2. Move the guide out, over , and i nto the 8.5 x 1 1 inch position. 3. Slide the latch up to l o ck th[...]

Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-11 Fin i she r The Fi ni she r consist s of the T op T ray and the Stacker T ray , as shown below i n F i gu re 1- 9. Figu re 1- 9. Fi ni sh er com p one nts To p Tr a y The T op T ray holds sheets that are purged from the system or up to 250 prints. Stac ker T ray The Stacker T ray is th[...]

Product overview O per ato r Gu id e 1-12 DocuTec h 65/DocuPrint 65 Staplin g Removing any of the output while t he printer is running may produce finished sets that are incorrect ly stapled. T o ensure that the stapli ng of thin sets is sat isfactory , th e printer performs the f ol l o w i ng ac t i o n s . Fi nisher s be fore the en d of 1 998 A[...]

Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-13 Stap le place ment For information about the limitations of portrait and landscape staple placement, refer to the Staple Placement table belo w . Un loading the S tacker durin g printin g If it is necessary to unload the Stacker during printing, use the following procedure: 1. Press th[...]

Product overview O per ato r Gu id e 1-14 DocuTec h 65/DocuPrint 65 Per iph era l ha rd war e co mpone nt s Y ou may have peripheral compon ents such as an External SCSI Hard Drive and an External T ape Drive on a special a ccessory she lf as shown in Figure 1-10. Figure 1-10. Special accesso ry she lf[...]

Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-15 Con t ro ll e r so ftw a r e The controller runs t he DocuSP Print Services software. This software gives the printer operator the ability to manage the jobs and t he printer . For d etailed information on how t o use t he DocuS P Print Serv ices software, refer to the DocuSP on-l ine [...]

Product overview O per ato r Gu id e 1-16 DocuTec h 65/DocuPrint 65[...]

DocuTech 65/DocuPrint 65 2-1 2. Mai n ten anc e Y our Xerox Doc uT ec h 65/D ocuPrint 65 system is designed to maximize printer perform ance. This in cludes u sing a s hort pape r path in orde r to reduce jams, and Customer Replac eable Units (CRUs) in order t o avoid extended periods of downtime. This chapter discusses som e basic maintenan ce pro[...]

Maintenance Op er at o r G u id e 2-2 DocuTec h 65/DocuPrint 65 Co ntr ol l er pow er- on proce du re The controller power-on button and the Light Emitt ing Diode (LED) are shown in Fi g ure 2-1. The LED glows green when the controller power i s on. Figu re 2- 1. Con trol l er pow er- on butto n and LED T o po wer on t he controller: 1. Switch on t[...]

Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-3 Prin ter po wer - on proc edu re When t he printer is on, the power-on/power-off i ndicator glows gree n. The prin ter must be swi tched on by p r essing a switch o n the printer . The printer can not be powered on from the Do cuSP Print Services interface that runs on the controller . The p[...]

Maintenance Op er at o r G u id e 2-4 DocuTec h 65/DocuPrint 65 Powe r-of f p roced ur es Y ou ca n power off o nly the printer a nd allow the con troller to keep on processing jobs, or you can power off b oth the p rinter and the controller . Pri nte r p owe r-o ff When the printer power i s off, the power-on/power-of f indicator does not emit lig[...]

Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-5 Figu re 2-3 . Pri nt er po we r-o ff Printer Power - Off Using T he Red Bu tton A red button, located inside the p rinter , p rovides a less gentle method for powering off the printer . This powe r-of f procedure immediately c uts po wer to the printer i n an uncontrolled manner without conf[...]

Maintenance Op er at o r G u id e 2-6 DocuTec h 65/DocuPrint 65 Figu re 2- 4. Pri nt er po wer-o ff, red bu tt on After the Red Button is used, the printer wil l take longer to reboot. RED BUTTON[...]

Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-7 Co ntr ol l er pow er- of f The cont roller power-off button is show n in F igure 2-5. T he LED light is out when th e controller pow er is off . T o po wer off the c ontroller: 1. Notify the job sub mitters that the controller is abou t to be powered of f. 2. Back up system files and data. [...]

Maintenance Op er at o r G u id e 2-8 DocuTec h 65/DocuPrint 65 CAUTION When the power on/standby sw itch is in stand-by and the AC power cord remains connect ed to a power receptacle, A C voltage is present in the po wer supply . 10. If the eq uipment will be serviced or mov ed, disconnect the AC powe r cord from the AC receptacle . Eme rgenc y po[...]

Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-9 Pri nt er fa ul ts Occasiona lly , a fault will occur at the printer that may prevent you from using the printer , such as: • Out o f Paper • Low Dry Ink • Module/Cartridge end of life • Paper Jam NOTE: For detailed information on the Customer Replace able Units, refer to the DocuT e[...]

Maintenance Op er at o r G u id e 2-10 DocuTec h 65/DocuPrint 65 Figure 2-6. Jam clearan ce areas Area 1 S heets may be le ft in this area when jams occur . Area 2 The Lift Han dle: The printer is program med to circulate p aper to this area in the event of a jam. Rai se the handle to clear this area. Do not move the handle t o the le ft. Ensure t [...]

Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-11 Area 5 T o acces s Areas 5, 5a, and 5b you need to open the F inish er area. The Finisher area is shown in F igure 2-7. Lift and pull Handle 5 to get access to paper in areas 5a a nd 5b. Figure 2-7. Finish er area[...]

Maintenance Op er at o r G u id e 2-12 DocuTec h 65/DocuPrint 65 Area 7 T o acces s Area 7, you need to open the High Capacity Feeder (T ray 6) and Bypass T ray (T ray 5) areas. The High Capacity Feede r and the Bypass Tr ay are shown in F igure 2-8. Lift and pull the top cover of the Bypass T ray to access area 7a. Figure 2-8. Access to area 7[...]

Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-13 Rep la ceabl e u nits an d su pp lies The prin ter is designed to al low the c ustomer t o change m ajor com ponents such as the Xerograp hic Modu le, the Fuser Mod ule, the Dry Ink Cartridge (T o ner), or the Feed Ro ll Cartridges wi th out having to initiate a service ca ll . These and ot[...]

Maintenance Op er at o r G u id e 2-14 DocuTec h 65/DocuPrint 65 Rep laceable items The f ollowing c omponents are replacea ble: • The X erographic M odule • The F user Modul e • The Paper Feed Ro ll Cartridges • Dry Ink (T oner) Cartridge • Staple Ca rtri dge • Developer Collector Bottl e If a re placable item must be changed, a messag[...]

Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-15 Life expectancies and part numbers for CRUs and supplies are list ed in T ab le 2-2. T able 2-2. Li fe expectan cy for CRUs and consu mable supplies Item Description and Life Expectanc y Part Numbe r Fus er C RU 400K imps.hard stop, 310K average Note: DocuT ech 65/DocuP rint 65 igno res the[...]

Maintenance Op er at o r G u id e 2-16 DocuTec h 65/DocuPrint 65 When placing orders, give the representative the following information: • Y our Xerox c ustomer num ber • Y our system model nam e and num ber • A descr iption of t he item • The quantity of the item Dry In k (T oner) usage a nd “Dry Ink L ow” mess age Dry ink (toner) usag[...]

DocuTech 65/DocuPrint 65 3-1 3. Paper an d other stoc k Y our p rinter can process a variety of p aper and other stock to accommo dat e your n eeds. This chapter contains information about the stock you can use in the printer and how you can expect it t o perform. Stapling guidelines and the correct loading of special stocks is also discussed as we[...]

Paper a nd othe r stock Operator Guide 3-2 DocuTec h 65/DocuPrint 65 Pape r ha nd ling gu ide li ne s Paper handling and/o r image quality performance degrad ation migh t occur in the following situations: • Lower quality paper • Extreme h ot and humid or col d and d ry env ironments The size limitation for dupl e x printing is shown in F igure[...]

Operator Guide Pap er and other stock DocuTech 65/DocuPrint 65 3-3 T ray capabilities: The trays a r e shown in F igure 3-2. Figure 3-2. T r ay capab ilities Tr a y 5 The B ypass Tray has a capabi lity of 4 to 12 inches (102 t o 305 mm); 5. 83 to 18 inches (148 to 457 mm). Tr a y 6 The High Capacity T ray has a capability of only 8.5 x 1 1 inch (21[...]

Paper a nd othe r stock Operator Guide 3-4 DocuTec h 65/DocuPrint 65 Gener al stapl ing guidel ines T o en sure that s tapling o f thin set s is s atisfactory , finishers made before the end of 1998 will cy cle down and wait briefly after produc ing 30 sets of 15 sheets to give you an opportunity to proof the job. Y ou are not required to empty the[...]

Operator Guide Pap er and other stock DocuTech 65/DocuPrint 65 3-5 Perf orma nce ta ble s In the printer performa nce tables, various symb ols and ch aracters are used to convey i nformation. Sym bo ls The foll ow ing symbol s in the “ Rating ” colu mn of a table represent the expected p aper h andling a nd ima ge quality p erformance in typica[...]

Paper a nd othe r stock Operator Guide 3-6 DocuTec h 65/DocuPrint 65 NOTE: For al l trays, the fusing quality and “fix level” f or images on 65 lb. cover stock, V ell u m Bristol papers, and other textured-surface stock will be degraded; therefo re, this st o ck is not recomme nded for imaging use. NOTE: Long Edge Feed (LEF) and Short Edge Feed[...]

Operator Guide Pap er and other stock DocuTech 65/DocuPrint 65 3-7 The printer performance using standard 80 gsm pape r in common Xerox Europe sizes is shown in T a ble 3-3. T able 3-3. Printer perfor mance for standard paper 80 gsm (Xer ox Eur ope) Rating Size Feed Tr a y 1-4 Tr a y 5T r a y 6 N o t e A3 297 x 420 mm (1 1. 7 x 16.54 in.) SE F l l [...]

Paper a nd othe r stock Operator Guide 3-8 DocuTec h 65/DocuPrint 65 The prin ter performance for no n-standard pap er an d other types of s tock is shown in T able 3-4. Y ou m ay run the stock if y o u follow the guidelines in t h e table and if the dimensions of the stock are wi thin the size limits previously discussed for standard paper . T abl[...]

Operator Guide Pap er and other stock DocuTech 65/DocuPrint 65 3-9 The printer performance for ne w and recycled 8.5 x 1 1 inches (216 to 279 mm) or A4 paper f o r various weights is shown in T able 3-5. Rec omm end ati ons for l oa ding spec ia l stoc k The comm on uses and the speci al requirements for t he variety of s tock types that th e print[...]

Paper a nd othe r stock Operator Guide 3-10 DocuTec h 65/DocuPrint 65 R einforce d Mylar e dge 3 or 4 h o l e s R inged binders • Load reinforce d edge on the right in T rays 1-4. • Load reinforce d edge on the left in T rays 5-6. • U se long-edge feed only . Ca r d st o ck C ov ers, signs • Feed f r om the Bypass T ray for best resul ts. T[...]

Operator Guide Pap er and other stock DocuTech 65/DocuPrint 65 3-11 GBC stock (Samec eda) Plas tic c omb or strap binding vi a slotted holes or rectangl es at freque nt intervals along th e long edge (the bind edge) • Load with slotted holes inboard; f or ex ample, lo ad SEF when the h oles are dow n the long edge. • Loading with holes on the l[...]

Paper a nd othe r stock Operator Guide 3-12 DocuTec h 65/DocuPrint 65 Re comme nda t io n s for handl ing , loa di n g , a nd st orin g pa pe r Give your paper the proper handling, loading, and stora ge. Loa din g a nd ha n dl ing Before loading paper , un wrap the paper from the moisture resistant wrappings, discard the wrapper and insert the pape[...]

DocuTech 65/DocuPrint 65 4-1 4. Pr ob le m so l vin g This chapt er will as s ist you in av oidin g problem s and solvin g those tha t ma y occur . It also provides in formation on how to cont act the Welcom e C enter . A voidi ng th e pr ob lems A variety o f situations can aff ect the quality of the printer ou tp ut. For op timal performance , fo[...]

Pr obl em s o lv ing O per ato r Gu id e 4-2 DocuTec h 65/DocuPrint 65 Solv in g the pr oblem s Recomme ndations for solving some common problem s are l isted in T able 4-1. T able 4-1. T r oubleshooting tips Probl em Symptom Recom mendation C ontro ller/ Prin ter Power Th e pri n ter i s n o t rec eivin g jo b s fr om the con trol ler or will not [...]

Operator Guid e Prob lem so lvi ng DocuTech 65/DocuPrint 65 4-3 Sto ck han dli ng There are repeated sto ck jams or misfeeds in Tray 5. • Ensure th at th e correct stock size is displ ayed on the Print Serv ices, Printer Manager window . • R emo ve the stock and reload the tray . Do not add stock to the t ray w hen stock is already loaded. Inst[...]

Pr obl em s o lv ing O per ato r Gu id e 4-4 DocuTec h 65/DocuPrint 65 Sto ck han dli ng There are jams inside the printer . • C heck the paper path for obstructi on. • Ma k e s u r e t ha t t h e A r ea 2 Le v e r is in the correct position (down). • Flip the stock over in t he tray . • C heck t h e tray Edge Guides to see if they are agai[...]

Operator Guid e Prob lem so lvi ng DocuTech 65/DocuPrint 65 4-5 Callin g the Welcom e Center If you are experi e ncing difficulty with y our printer , check the troubleshooting tips shown in T able 4-1. Attempt to solve the problem before contacting the Welcome Center . Y ou might be able to resolve the situation quickly . If the difficulty persist[...]

Pr obl em s o lv ing O per ato r Gu id e 4-6 DocuTec h 65/DocuPrint 65[...]