Zebra Technologies R170Xi manuale d’uso

Zebra ® R110 Xi ™/R170 Xi ™ High-Performance Printers User Guide[...]

© 2004 ZIH Corp. The copyrights in this manual and the la bel print engine described therein are owned by Zebra T echnologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to c[...]

I have determined that the Zebra printers identified as the manufactured by: Have been shown to comply with the applicable technical standards of the FCC If no unauthorized changed is made in the equipment, and if the equipment is properly maintained and operated. Xi Plus Xi Plus, Xi Plus, Xi Plus, Xi Plus, Xi Plus, Xi Plus III Series 90 III 96 III[...]

Notes • ___________ _________ ___________ ____________ _________ ___________ ____ ___________ _________ ____________ ___________ _________ ___________ ___________ ___________ _________ ____________ ___________ _________ ___________ ___________ ___________ _________ ____________ ___________ _________ ___________ ___________ ___________ _________ _[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide v Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Contact s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x Support . . . .[...]

vi R1 10 Xi /R170 Xi Us er Guide 12/6/04 23063L-003 Rev . 1 Content s Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Coated Side of Ribbon [...]

Content s 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide vii Creating Basic RFID Label Format s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 RFID Label Format 1—W r ite a 96-bit T ag in Hexadecimal . . . . . . . . . . . . . . . . . . . . . 70 RFID Label Format 2—W r ite a 64-bit T ag in Hexadecim[...]

viii R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 Content s 9 • T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 26 LCD Error Messages . . . . [...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide ix Preface This section provides yo u with contact informatio n, document structure and orga nization, and additional re ference documents. Content s Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Support[...]

xR 1 1 0 Xi /R170 Xi User Guide 230 63L-003 Rev . 1 12/6/04 Preface Contact s Cont act s Y ou can contact Zebra T echnologies at any o f the followi ng: Visit us at: h ttp://www .zebra.com Our Mailing Addresses: Zebra T echnologies Corporatio n 333 Corporate W oods Park way V ernon H ills, Illinois 60 061.3109 U.S.A T ele phone: +1 847.634.67 00 Fa[...]

Preface Document Conventions 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide xi Document Conventions The following conv entions are used throughout this docu ment to convey cer tain information : Alternate Color (online only) C r oss-refere nces contain h ot links to ot her sections in this guide. If you are viewing th is guide online in .p[...]

xii R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Preface Related Documents Illustration Callout s Callouts are used when an illustrati on contains information t hat needs to be labeled a nd described. A table that contains the labels and descriptions follows th e graphic. Figure 1 provides an example. Figure 1 • Sample Figure with Call[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 1 1 Introduction This chapter provides a high -level over view of the printer and its components. Content s Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel. . . . . . . . . . . . . . . . . . . . .[...]

2R 1 1 0 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Introduction Exterior View Exterior V iew The following il lustrations show the exterior of th e printer . Figure 2 • Printer Exterior—Front View Figure 3 • Printer Exterior—Rear View 1 Front panel 2 Media door 1 Electronics cover 2 Power switch 3 AC power cord connection 1 2 2 1 3[...]

Introduction Front Panel 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 3 Front Panel Figure 4 shows the buttons and lights on the front panel . For a description of the front panel buttons, see T able 1 on page 4 , and fo r a description of the front panel lights, see Ta b l e 2 on page 5 . Figure 4 • Front Panel Buttons and Light s[...]

4R 1 1 0 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Introduction Front Panel Front Panel Buttons This table describes the function of the buttons sho wn in Figure 4 . T able 1 • Front Panel Buttons Button Det ails LEFT OV AL Changes para meter values. C ommon uses are t o increase/d ecrease a valu e, answer yes or no , indicate on or off ,[...]

Introduction Front Panel 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 5 Front Panel Light s This table det ails the lights shown in Figure 4 on page 3 . T able 2 • Front Panel Lights Light Det a ils POWER Indicates printer power status. • Off — printer is of f. • On — printer is on. T AKE LABEL • Off — Normal operation. •[...]

6R 1 1 0 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Introduction Printer Component s Printer Component s Figure 5 shows a side view of the pr inter ’ s internal components. Figure 5 • Internal Component s Note • Depending on the printer options that you selected, your printer could l ook slightly dif ferent. For more about printe r opt[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 7 2 Printer Setup This chapter provides the tasks th at you must complete and the i ssues that you must consider before you load a n d configure your printer . Content s Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

8R 1 1 0 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Setup Before Y ou Begin Before Y ou Begin Review this chec klist, and resolve a ny issues before you b egin setting up your printer . When you are ready , continue with Printer Op eration on page 19 .  Unp ac k and Inspect Have you unpacke d the printe r and inspected it for da m[...]

Printer Setup Unpack and Inspect the Printe r 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 9 Unp ack and Inspect the Printer When you unpac k the printe r , save all packing mate rials. When the printer is out of th e box, raise the printer’ s media door , and remove the power co rd. Inspect the printer fo r possible damage incurred du[...]

10 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following w hen selecting an appropriat e location for your printer . Select a Surface Select a solid, level surface of suf ficient size and strength to acco mmodate the printer and other equipment (such [...]

Printer Setup Connect the Printer to a Power Source 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 1 1 Connect the Printer to a Power Source T o connect the printer to a power s ource, complete these ste p s: 1. T urn the printer powe r switch (located on the rear of the printer) to the Of f ( O ) position. 2. Plug the power c ord into the[...]

12 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Setup Select a Communication Interface Select a Communication Interface The way that you connect your printer to a data source depe nds on the communication op tions installed in the printer . S tandard interfaces: The standard communication interfaces are an RS-232 serial data port[...]

Printer Setup Select a Communication Interface 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 13 Dat a Cable Requirement s Data cables must be ful ly shielded and fitte d with metal or metal lized connector shells. Shielded cables and conne ctors are required to prevent radia tion and reception of electrical noise. T o minimize electrical [...]

14 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Setup T ypes of Media T ypes of Media The printer can u se various types of med ia ( Ta b l e 4 ). W e strongly re co mmend the use o f Zebra-brand supplies for contin uous high-quality printing. A wide range of paper, polypropylen e, polyester , and viny l stock has been specifical[...]

Printer Setup T ypes of Media 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 15 Fanfold Media The media is fold ed in a zigzag pa ttern. RFID “Smart” Media Each label has a radio frequency identification (RFID) chip and ante nna i nlay embedded between the lab el and th e liner . The media is made from the same materials and adhesi ves[...]

16 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Setup Ribbon Ribbon Ribbon is a t hin film that is co ated on one side with wax, resin, or wax resin, which is transferred to the media durin g the thermal tr ansfer process . The media determi nes whether you need to use ribbon and how wide the ribb on must be. When ribbon is used,[...]

Printer Setup Ribbon 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 17 4. Observe the results. Did flakes or particles of in k from the ribbon adhere to the labe l? Ribbon Scratch T est Perform the ribbon scratch test when labels are unavailable. T o perform a ribbon scratch test, complete these step s: 1. Unroll a short len gth of ribbon.[...]

18 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Setup Ribbon Notes • ___________ ____________________ _____________________ ___________ ____ ___________ _____________________ ____________________ ___________ ___________ ___________ _____________________ ____________________ ___________ ___________ ___________ __________________[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 19 3 Printer Operation If you have complet ed the tasks and reso lved the issues in the checklist in Befor e Y ou Begin on page 8 , follow the instructi on in this chapter to load and calibrate your printe r and to print configuration lab els. Content s Loading the Media . . . . . . . . . . . [...]

20 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Operation Loading the Media Loading the Media This section give s you a series of instruction s to load labels for a standard printer in T ear-O ff mode ( Figure 1 1 ). Y ou can use roll or fanfold media in this printer . For more information abou t the types of media, see T ypes of[...]

Printer Operation Loading the Med ia 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 21 Load Roll Media Roll media feeds thro ugh the printer from the media hanger or med ia supply spindle. Figure 12 identifies the components of the printer with which you n eed to be fa miliar to load roll media in T ear-Of f mode. Figure 12 • Interior Co[...]

22 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Operation Loading the Media T o load roll media, complete these steps: 1. Open the p rinthead. 2. See Figur e 13 . Slide the media guide away from the printer frame. Y ou may need to loosen the med ia guide thumb screw . Figure 13 • Adjusting the Media Guide 3. Place the roll of m[...]

Printer Operation Loading the Med ia 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 23 Figure 14 • Threading Media 7. Pull the med ia through unde r the printhead. 8. Adjust the media gu ide so that it just touches but d oes not restrict th e media. The labels should lie flat. 9. Which type of me dia are you usin g? 1 Ribbon guid e rolle[...]

24 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Operation Loading the Media Load Fanfold Media Fanfold media feeds thro ugh either the bott om or rear access slot from outside the printer . The media hanger an d media supp ly spindle ar e not used with fanfold media. T o load fanfold labe ls, complete these steps: 1. Slide the pr[...]

Printer Operation Loading the Med ia 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 25 • From the r ear slot in the printer body . Figure 16 shows the pri nter with fanfold label s loaded thro ugh the rear slot. Figure 16 • Fanfold Media—Rear Loading 4. See Figure 14 o n page 23 . Feed t h e media under the me di a guide roll er and [...]

26 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Operation Loading Ribbon Loading Ribbon Before you load ribbon, make sure that the medi a that you are using needs ribbon. Onl y thermal transfer media requires ribb on. Ribbon is not required with direct th ermal media, though it may be used to protect t he printhead from abrasion.[...]

Printer Operation Loading Ribbo n 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 27 Create a Ribbon Leader A ribbon leader makes it easier to load and unload ribb on. Make a leader for your ribbon roll if it does not already have one. T o make a ribbon leader , complete these steps: 1. Unroll the ribb on about 6 in. (1 5 cm). 2. T ear off [...]

28 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Operation Loading Ribbon 4. Does your print er contain a ribbon dancer assembly? If... Then... No See Figur e 21 . Thread the ribb on under the ribbon guide roller . Figure 21 • Loading Ribbon, No Dancer Assembly Ye s a. See Figure 22 . Thread the ribbon under th e upper roller of[...]

Printer Operation Loading Ribbo n 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 29 5. See Figur e 23 . Thread the ribbon under the prin thead and past the platen roller . Figure 23 • Threading Ribbon Under the Printhead 6. Pull the ribbon leader over the printhead an d above the top roller . 1 Ribbon lead er 2 T op roller 3 Printhead 4 [...]

30 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Operation Loading Ribbon 7. See Figur e 24 . Bring the ribbon under the ribb on take-up spindle, and wrap it a round the spindle counter -clockwise. Figure 24 • Winding Ribbon ar ound the Ribbon T ake-up Spindle 8. T urn th e ribbon take-up spindle co unterclockwise until the ri b[...]

Printer Operation Loading Ribbo n 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 31 Remove Used Ribbon When the ribb on has run out or must be change d, remove the used ribbon from the take-up spindle ( Figure 25 ). Figure 25 • Ribbon T ake-Up Spindle T o remove used ribbon, complete these steps: 1. Open the p rinthead. 2. Has the ribb o[...]

32 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Operation Print a Printer Co nfiguration Label Print a Printer Configuration Label When you hav e loaded the medi a and ribbon (i f necessary), print a configuration label as a record of your printe r’ s current settings. Keep the label to use when tr oubleshooting prin ting probl[...]

Printer Operation Print a Printer Co nfiguration Label 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 33 Figure 26 • Printer Configuration Label[...]

34 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Operation Print a Network Configuration Label Print a Network Configuration Label If you are using a print server , you can pri nt a ne twork configuration label after the printe r is connected to the network. T o print a network configuration label, complete these step s: 1. On the[...]

Printer Operation Calibrate the Printer 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 35 Calibrate the Printer Calibrate the printe r when it is first put into serv ice. Calibration al lows the printer to establish the proper settin gs for the speci fic media and ri bbon used in your application. Y ou may calibrate the pr inter at other t[...]

36 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Operation Calibrate the Printer Sensor Profile Calibration The printer auto -calibrates and prin ts a media sensor profil e. Select the SENSOR PROFILE option on the front panel. See Sensor Pr ofile on page 49 for instructions. Media and Ribbon Sensor Sen sitivity Calibration One of [...]

Printer Operation Adjust Media Sensors 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 37 Adjust Media Sensors The transmissive sensor consists of two sections: a light source (the lower media sens or) and a light sensor (t he upper media sensor). The media passes bet w een the two. Adjust these senso rs only when th e printer cannot detect[...]

38 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Operation Adjust Media Sensors T o adjust the upper media sensor for the out side half of the media: 1. Remove the ribbon (if ribbon is used). 2. Locate the upper me dia sensor . The upper me dia sensor eye is directly be low the adjustment screw head. 3. Using a Phillips-he ad scre[...]

Printer Operation Adjust Printhead Pressur e and T oggle Positio n 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 39 Adjust Printhead Pressure and T oggle Position Printhead pressure is one factor that affects prin t quality . If the toggle pressure is too light or uneven, the labels and ribbon may slip. T oggle Position Adjustment Y ou ma[...]

40 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Printer Operation Adjust Printhead Pressure an d T oggle Position Printhead Pressure Adjustment If positioning the toggles properly does not solv e the problem, adju st printhead pressu re. Maximize printh ead life by using the lowest pressure th at produces the desired prin t quality . T o[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 41 4 Front Panel Controls This chapter describes the functi on of the front panel. Content s Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . [...]

42 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Overview Overview After you have installe d media and ribbon and printed a confi guration label, you can change the printer’s settings using the front panel controls. For an ov erview of the front panel, including descri ptions of the buttons and lig hts, see Fr ont P[...]

Front Panel Controls Password-Protected Parame ters 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 43 Password-Protected Parameters Certain paramet ers are password-prot ected by factory defau l t, includ ing the communi cation parameters. The first attempt to change a password-protected p arameter (pressing one of the ovals) requires you [...]

44 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Front Panel LCD Front Panel LCD Use the LCD display on the front panel to adjust print er settings. The tabl es in this section show parameters in the order in whic h they are displ ayed when you press NEXT/SA VE after entering setup mode. Throughout this process, press[...]

Front Panel Controls Front Pane l LCD 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 45 TEAR OFF Adjusting the T ear -Off Position This parameter esta blishes the position of th e labels over the t ear-off/ peel-off b ar after printin g. Each press of an ov al adjusts the tear -off position by four dot rows. • Press the right oval to inc[...]

46 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Front Panel LCD PRINT METHOD Selecting Print Method The print method paramete r tells the printe r the method of printing that you wish to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon). • Press either oval to displa y ch[...]

Front Panel Controls Front Pane l LCD 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 47 EARLY WARNING Setting Early W arning When this parameter is enabled, the printer p rovides warnings when labels or ribbons are runn ing low or w hen th e printhead needs to be cleaned. Note • Labels per roll and r ibbon length need t o be updated when[...]

48 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Front Panel LCD LIST IMAGES List Images • Press the right oval to print a l abel that lists the available i mages stored in the printer ’ s RAM, Flash me mory , optional EPROM, or option al memory card. LIST FORMATS List Formats • Press the right oval to print a l[...]

Front Panel Controls Front Pane l LCD 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 49 INIT FLASH MEM Initialize Flash Memory Caution • Perform this operation only when it is necessary to erase all previously stored information from Flash memor y . 1. When the LCD displays INITIALIZE C ARD , press the right oval to select YES . (If you [...]

50 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Front Panel LCD MEDIA AND RIBBON CALIBRATE Calibrat e Media and Ri bbon Sensors Use this procedu re to adjust sensitiv ity of media and ribbon sensors. Import ant • This procedure must be follow ed exactly as presen ted. All of the step s must be performed even if onl[...]

Front Panel Controls Front Pane l LCD 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 51 BAUD Setting Baud The baud setting of th e printer must match the baud setting of the h ost computer for accurate communications to take place. Select the value tha t matches the one being used by th e host computer . • Press the right or left oval to[...]

52 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Front Panel LCD NETWORK ID Setting Network ID Network ID is used to assign a unique number to a print er used in an RS-422/RS- 485 network. This gives the h ost computer th e means to address a specific printer . If the printer is used in an RS-422/RS-485 n etwork, you [...]

Front Panel Controls Front Pane l LCD 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 53 FORMAT PREFIX Format Pr efix Character The format prefix is a t w o-digit he x valu e use d as a parameter place marker in ZPL/ZPL II format instructions . The printe r looks for this h ex character to i ndicate the start of a ZPL/ZPL II fo rmat instruc[...]

54 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Front Panel LCD MEDIA POWER UP Media Power Up This parameter sets t h e action of the labels when th e printer is turned on. • Press the right or left oval to display the choi ces. Note • For best results with RFID labels, set this parameter t o FEED or LENG TH. Def[...]

Front Panel Controls Front Pane l LCD 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 55 BACKFEED Backfeed Sequence This parameter establi shes when and how mu ch labe l backfeed oc curs af ter a label is removed or cut in Peel-Off, Cutter, and Applicator modes. It has no effect in Rewind or T ear-Off modes. This parameter setting can be su[...]

56 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Front Panel LCD HEAD TEST COUNT Setting the Head T est Count The printer pe riodically performs a test of the printhead functionali ty , called a printhead test or head test . This parameter establishes how many labels are printed between these internal tests. 1. Press [...]

Front Panel Controls Front Pane l LCD 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 57 APPLICATOR PORT Setting the Applicator Port Determines the act ion of the app licator port. Note • Set this valu e as suggested by the applicator manufacturer . • Off: The applicator port is off. • Mode 1: Asserts the ~END_PRINT signal low while t[...]

58 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Front Panel LCD RESYNCH MODE Resynch Mode This parameter determines h ow the printer reacts if t he label synchroniza tion is lost and the label top is not where expected. • Feed Mode —If the label to p is not where ex pected, the prin ter feeds a b lank label to fi[...]

Front Panel Controls Front Pane l LCD 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 59 IDLE DISPLAY Select Idle Display This parameter sel ects the LCD options fo r the real-time cl ock. Note • If the default value is not selected, pressing either oval briefly displays t he firmware version of the printer . • Press the right or left o[...]

60 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Front Panel LCD ZebraNet ® Wired and Wi reless Prin t Server LCD Displays The menu opti ons shown in Ta b l e 8 display only if you have the ZebraNet PrintSer ver II, or 10/100 PrintServer , or W ireless Print Server installed . T able 8 • Print Server LCD Displays P[...]

Front Panel Controls Front Pane l LCD 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 61 DEFAULT GATEWAY 2 Default Gateway This parameter allows you to select the IP address t hat the network traf fic is routed through if th e destination address is not part of the local net work. 1. Press the left oval to mov e to the next digit positio n.[...]

62 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Front Panel LCD RFID LCD Displays The menu options sho wn in Ta b l e 9 display only if yo u have a Radio Frequ ency Identificatio n (RFID) reader installed. T able 9 • RFID LCD Displays Parameter Actio n/Explan ation RFID TEST QUICK SLOW Perform RFID T est In both ve[...]

Front Panel Controls Front Pane l LCD 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 63 RFID TAG CALIB RESTORE RUN Calibrate RFID T ag This option allows you to have the printer determine the opti mum programming position for a gi ven label or to bypass this function and use a default posit ion if the media conforms to Zebra’ s placement[...]

64 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Front Panel Controls Front Panel LCD RFID TAG DATA Read and Display R FID T ag Data When this option is selected, the re ader attempts to read a tag over th e reader, even if the printhead is open. If no tag data can b e read, the text NO DATA appe ars on the bottom line o f the display . I[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 65 5 RFID Guidelines This chapter describes how Radio Frequency Identification (RFID) w orks and provides t he commands used to create RFID labels. Content s Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 T [...]

66 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines Overview Overview The R1 10 Xi /R170 Xi RFID label printers/encoders serv e as dynamic tools for both prin ting and encoding RFID labels, ticke ts, and tags. The printe r encodes information on ultra-th in UHF RFID transponders that are embedded in “smart ” labels. It t[...]

RFID Guidel ines Overview 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 67 Electronic Product Code (EPC) EPC is a product n umbering standa rd that can be used to identi fy a variet y of items by using RFID technology . The 96-bit EPC code links to an online d atabase, providin g a secure way of sharing product -specific informatio n alon[...]

68 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines Getting S tarted with RFID Getting S t arted with RFID How you set up you r printer for RFID a pplications is determined in pa rt by the transp onder that you sele ct. This sectio n guides you through that selection and the settin gs that you may need to chan ge on your pri[...]

RFID Guidel ines Creating Basic RFID Labe l Formats 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 69 Creating Basic RFID Label Format s After you have selected a tran sponder type and set your prin ter appropriately , use the ZPL samples in this sectio n as a base for programming your own RFID label formats. Fo r specific information abou[...]

70 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines Creating Basic RFID Label Forma ts RFID Label Format 1—Wr ite a 96-bit T ag in Hexadecimal Resulting Label Programmed to T ransponder 112233445566778899001122 Front Panel Display (toggles between these two) Line Number T ype This ZPL Code Function of ZPL Code 1 ^XA Indica[...]

RFID Guidel ines Creating Basic RFID Labe l Formats 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 71 RFID Label Format 2—Wr ite a 64-bit T ag in Hexadecimal Resulting Label Programmed to T ransponder 1122334455667788 Front Panel Display Line Number T ype This ZPL Code Function of ZPL Code 1 ^XA Indicates start of label format. 2 ^RS3 Se[...]

72 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines Creating Basic RFID Label Forma ts RFID Label Format 3—Wr ite a 96-bit T ag in ASCII This label format is dif ferent in what shows on the front panel. Th e front panel alwa ys displays RFID data in hexadecimal. Resulting Label Programmed to T ransponder 00 rfid data Front[...]

RFID Guidel ines Creating Basic RFID Labe l Formats 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 73 RFID Label Format 4—Read Dat a from T ag and Print on Label This example a ssumes that the tag created using RFID Label Format 1—W rite a 96-bit T ag in Hexadecimal on page 70 is being read. Read from T ransponder 112233445566778899001[...]

74 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines Creating Basic RFID Label Forma ts RFID Label Format 5—Wr ite T ag, Re ad T ag, and Print Dat a on Label Programmed to T ransponder 306461746100000000000000 Read from T ransponder 306461746100000000000000 Resulting Label Front Panel Display (toggles between these two) Lin[...]

RFID Guidel ines Creating Basic RFID Labe l Formats 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 75 RFID Label Format 6—Wr ite T ag, Read T ag, an d Return Results to Host Programmed to T ransponder 0102030405 000000 Read from T ransponder 0102030405 000000 Resulting Label Line Number T ype This ZPL Code Function of ZPL Code 1 ^XA Indi[...]

76 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines Creating Basic RFID Label Forma ts Front Panel Display Sent to Host Computer 0102030405 000000 RFID TAG DATA 0102030405000000[...]

RFID Guidel ines ZPL II Commands for RFID 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 77 ZPL II Commands for RFID This section contains the ZPL commands for RF ID-specific applications. For non-RFID ZPL commands, refer to the ZPL II Pr ogramming Guide (part number 46530L). A copy is available on the R1 10 Xi /R170 Xi User CD (part numbe[...]

78 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines ^HR ^HR Calibrate RFID T ransponder Position Description This command initiates an RFID tr an sponder cal ibration fo r a specific RFID label and retu rns the results to the host compu ter . This calibration is used to determine the optimal programming p osition for RFID me[...]

RFID Guidel ines ^HR 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 79 • At the end o f calibration, a results table is returned to the host. Each line in the results table appears as: Row , Read Result, W rite Result where Row = the do t row where calibration occurred Read Result = result s of calibratio n (R = read, “ ” = unable to[...]

80 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines ^HV ^HV Host V erification Description This command is used to return data from specified fields, along wit h an optional ASCII header , to the host computer . Th e command can be used w ith any field that ha s been assigned a number with th e ^RT command or the ^FN and ^RF[...]

RFID Guidel ines ^RB 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 81 ^RB Define EPC Dat a Struc ture Description This command defi nes the structure of EPC data, whic h can be read from or written to an RFID transponder . RFID transponders can have different partitions defined. This command speci fies the number of partition s and how ma[...]

82 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines ^RB Example 3 • This example uses the SCTIN-64 standa rd, wh ich defines 64-bit stru cture in the following way: The ZPL code to write to a tag with this fo rmat would look like this: ^XA ^RB64,2,3,14,20,25 ^RFW,E^FD0,3,12345,544332,2233522 1^FS ^XZ These commands would p[...]

RFID Guidel ines ^RF 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 83 ^RF Read or Write RFID Format Description This command allows you to read or write to an RFID tag. Format ^RFo,t,b,n The following table id entifies the parameters for this format. Note • T o read in to a field variab le, you must have a ^FN c ommand in the Parameters[...]

84 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines ^RF Examples • Wri te AS C II This example writes 96-bit data. ^XA ^RS4 ^RFw,a^FD00 my data^FS ^XZ Wri te He x This example writes 64-bit data. ^XA ^RS3 ^RFW,H^FD1122334455667788^FS ^XZ Wri te EP C This example writes 96-bit dat a, as specified by the ^RB command. ^XA ^RB[...]

RFID Guidel ines ^RM 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 85 ^RM Enable RFID Motion Description This command enables or disables RFID motion. By default, labels automatically prin t at the end of the format. This command all ows you to inhibit t he label from actually moving when it reach es the program position, which is useful [...]

86 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines ^RR ^RR S pecify RFID Retries for a Block Description This command changes the numb er of times that the printer at tempts to read or write to a particu lar block of a single R FID tag. By default, the prin ter will attempt six retries. This command is persiste nt and will [...]

RFID Guidel ines ^RS 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 87 ^RS RFID Setup Description This command sets u p parameters including tag type, rea d/write position of the transponde r , and error hand ling. Format ^RSt,p,v,n,e,a,c,s The following table id entifies the parameters for this format. Import ant • Use care when using t[...]

88 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines ^RS e = error hand ling If an error persists after the speci fied number of l abels are tried, perform t h is error handling actio n. Accepted values: • N = No action (pri nter drops the l abel format causing th e error and moves to the next queued label) • P = Place pr[...]

RFID Guidel ines ^RS 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 89 Example 1 • This example sets the printer to move the medi a to 800 dots from the top o f the media [or label le ngth minus 800 from t he bottom (leading edge) of the media] and voids the rest of the me dia in case of an error . The printer will try to print two label[...]

90 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines ^RS Example 2 • This example sets the printer to move the medi a to 800 dots from the top o f the media [or label lengt h - 500 from the bottom (leading edge) of the media] and prints “VOID” 500 dots in vertical length (Y axis) in case of an error . ^XA ^RS,800,500,2,[...]

RFID Guidel ines ^RT 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 91 ^RT Read RFID T ag Description This command tells the printer to read the current RFID tag data. Th e data can be sent back to the host via the ^HV command. Format ^RT#,b,n,f,r,m,s The following table id entifies the parameters for this format. Note • It is recommende[...]

92 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines ^RT Example • This sample reads a tag, prints the da ta on a label, and sends the string Tag Data: xxxxxxxx back to the host. The data read will go into the ^FN1 locatio n of the format. The printer will retry the command five times, if necessary . ^XA ^FO20,120^A0N,60^FN[...]

RFID Guidel ines ^RW 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 93 ^RW Set RFID Read and Write Power Levels Description This command sets the read and writ e power levels. This function is useful when using dif ferent tag types or transpond ers that require dif ferent power levels t o obtain the best read and write abilities. Format ^R[...]

94 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines ^RZ ^RZ Set RFID T ag Password Description This command lets you defi ne the password fo r the tag du ring writing. Format ^RZp The following table id entifies the parameters for this format. Import ant • Only certain tag s support this feature, so check to ensure th at t[...]

RFID Guidel ines ^WT 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 95 ^WT W rite T ag Description This command allows you to program th e current RFID tag. Format ^WTb,r,m,w,f,v The following table id entifies the parameters for this format. Note • It is recommended that you use the ^RF , ^RM , ^RR , a nd ^WV commands rather than the ^W[...]

96 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines ^WT f = data format Accepted values: • 0 (ASCII) • 1 (Hexadecimal) Default value: 0 v = veri fy valid data Used only for A lien Class 1 tag s, which have preprogrammed data in them. This parameter flags whether the preprogrammed data is verified. (S ame function as the [...]

RFID Guidel ines ^WV 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 97 ^WV V erify RFID Write Operation Description If write veri fy is enabled, this command verifies the RFID write operat ion to ensure that the tag about t o be programmed contains th e hex data “A5A5” in the first tw o bytes. This parameter is not persistent (carried [...]

98 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 RFID Guidelines ^WV Notes • ___________ ____________________ _____________________ ___________ ____ ___________ _____________________ ____________________ ___________ ___________ ___________ _____________________ ____________________ ___________ ___________ ___________ __________________[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 99 6 Data Ports This chapter describes the st andard communication ports available to connect t he printer to your computer or network. Content s Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Serial Port . [...]

100 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Dat a Port s Parallel Port Parallel Port When communicating v ia the parallel port, the values selected must be the same as those used by the host equipment connected to the printer . Port selection for statu s information is determined by the channe l sendin g the request. The parall el p[...]

Dat a Port s Parallel Port 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 101 18 +5 V at 750 mA The maximum current dr aw may be limited by opti on configuration. 19–30 Ground 31 ninit 32 nFault/NDataA vail 33, 34 Not used 35 +5 V through a 1.8 K Ω Resistor 36 NSelectin/128 4 active T able 1 1 • Parallel Cable Pi n Configuration (Con[...]

102 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Dat a Port s Serial Port Serial Port T o communicate using the se rial data port of the printer , you must cho ose the number of data and stop bits, parity , and handshaking. Parity ap plies only t o data transmitted by t he printer because the parity of received dat a is ignored. The valu[...]

Dat a Port s Serial Port 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 103 Serial Pin Configuration Ta b l e 1 2 shows the pin con f igurati on and functio n of the rear panel serial dat a connector on the printe r . T able 12 • Serial Connector Pin Configuration Pin No. Name Descripti on 1 — Not connected 2 RXD Receive data—data [...]

104 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Dat a Port s Serial Port RS-232 Interface Connections Direct Connection to a Computer The printer is con figured as Data T erminal Equipment (DTE). Figure 36 shows the internal connections of the printer ’ s RS-232 co nnector . Figure 36 • RS-232 Connections Pin 9 is also available as [...]

Dat a Port s Serial Port 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 105 DB-9 to DB-25 Connections An interface adapter is re quir ed (Zebra part number 33109M) to connect the printer ’ s DB-9 interface to a DB-25 connector . A generic DB-25 adapter CAN be used, although the +5 VDC signal source woul d not be passed throug h the adapt[...]

106 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Dat a Port s Serial Port RS-422/RS-485 In terconnections An interface adapter (Zebra part number 331 14M ) is required t o connect the prin ter ’ s RS-232 DB-9 interface to a host comput er through an RS-422 or RS-485 inte rface. A generic DB-25 adapter can be used. Figu re 39 shows the [...]

Dat a Port s USB 2.0 Port 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 107 USB 2.0 Port A USB 2.0 po rt (which is USB 1.1 and 1.0 compatible) is ava ilable to conn ect your printer t o the host equipment. The indust ry-standard USB ca ble has an A- male connector on one end and a B-male connector on the ot her end as shown in Figure 40 .[...]

108 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Dat a Port s USB 2.0 Port Notes • ___________ ____________________ _____________________ ___________ ____ ___________ _____________________ ____________________ ___________ ___________ ___________ _____________________ ____________________ ___________ ___________ ___________ ____________[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 109 7 Memory Cards This chapter describes the o pti onal cards that can be used with the printer and gives instructions for insta llation. Content s PCMCIA Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 10 CompactFlash Card . . .[...]

11 0 R 11 0 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Memory Cards PCMCIA Memory Card PCMCIA Memory Card A T ype I- or T ype II-compl iant PCMCIA memory card holds extra memory or font options for the printer . The card is hot-swappable (it can be installed while the printer is on). T o install the PCMCIA card, complete these steps: 1. Remo[...]

Memory Cards PCMCIA Memo ry Card 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 1 1 1 3. Reinstall the PCMCIA ca rd shield ov er the PCMCIA card and card slot. The printer is re ady to operate with the a dditional memory or fon t option. T o be sure that the card has successfully in iti alized, print a configuratio n label as instructed in[...]

11 2 R 11 0 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Memory Cards CompactFlash Card Comp actFlash Card A CompactFlash card is a nonvola t ile memory car d that stores data even when the power to the printer is turned of f. A T ype I-compli ant CompactFl ash card ho lds ex tra memory or optional fonts fo r your printer . T o install a Comp [...]

Memory Cards CompactFlash Card 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 1 13 5. Insert the CompactFlash card into the card slot on the upper portion of the op tion board. Insert the card wi th the back (unlabeled) side of the card f acing out. The ca rd can be inserted only one way an d should snap into place. Figure 43 shows where t[...]

11 4 R 11 0 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Memory Cards CompactFlash Card Notes • ___________ ____________________ _____________________ ___________ ____ ___________ _____________________ ____________________ ___________ ___________ ___________ _____________________ ____________________ ___________ ___________ ___________ _____[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 1 15 8 Routine Maintenance Cleaning yo ur printer regularl y maintains print quality and may extend the life of the prin ter . This section provid es routine cl eaning and maintenance pro cedures. Content s Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

11 6 R 11 0 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Routine Maintenance Cleaning Schedule Cleaning Schedule The recommended clea ning schedule is sh own in Ta b l e 1 3 . See the following pages for specific procedures. Clean Exterior Clean the outside surfaces of the p rinter with a lint-free cloth. Use a mild de tergent solution or desk[...]

Routine Maintenanc e Clean Interior 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 1 17 Clean Interior After every four roll s of media, inspect the inside of th e printer . Use a soft bristle brush or a vacuum cleane r to remove any dirt an d lint from the in terior of the printer . Printhead and Platen Roller After every roll o f ribbon,[...]

11 8 R 11 0 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Routine Maintenance Clean Interi or Figure 44 • Cleaning the Printhead 4. Rotate the pl aten roller and clean tho roughly with solvent and an applic ator . 5. Brush or vacuum any accumulated paper lint and dust away fro m the rollers. 6. Reload the media and th e ribbon (if required). [...]

Routine Maintenanc e Clean Interior 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 1 19 Sensors Brush or vacuum any ac cumulated paper li nt and dust of f the sensors whenever the sensors are blocked. At minimum, clean the sensor s according to the recommendations in Clea ning Schedule on p age 1 16 . Ribbon and Label-A vailable Sensor Loc[...]

120 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Routine Maintenance Clean Interi or T ransmissive (Med ia) Sensor Locations The locations of th e upper and lower transmissive (med ia) sensors are shown in Figu re 46 and Figure 47 . Figure 46 • Upper Media Sensor Figure 47 • Lower Media Sensor 1 Upper media sensor 1 Lower medi a sens[...]

Routine Maintenanc e Clean Interior 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 121 Snap Plate Clean the snap plate when label adhesive or a label is stuck to the underside . Figure 48 shows the loca tion of t he snap p late Figure 48 • Snap Plate Location T o clean the snap plate, complete these steps: 1. Remove the two sc rews that [...]

122 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Routine Maintenance Replace Fuse Replace Fuse The R1 10 Xi fuse must be replaced only by an authorized service technician. The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V . The AC power entry module comes with two approved fuses i n the fuse hold er: one is in-cir[...]

Routine Maintenanc e Replace Fu se 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 123 Figure 50 • Fuse Locations 3. Snap the fuse hold er back into th e AC power entry module. 4. Reconnect the power cord, and turn the printer On ( I ). 1 In-circuit fuse 2 Fuse holder 3 Spare fuse Note • If the printer does not po wer on, an internal co[...]

124 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Routine Maintenance Replace Fuse Notes • ___________ ____________________ _____________________ ___________ ____ ___________ _____________________ ____________________ ___________ ___________ ___________ _____________________ ____________________ ___________ ___________ ___________ _____[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 125 9 Troubleshooting This chapter provides you with i nformation about LCD, pri nt quality , communicatio ns, and other errors that you might need to troubleshoot. Content s T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

126 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 T roubleshooting T roubleshooting T r oubleshooting If an error condition exist s with the printer , review this chec klist:  Is there an error message on the LCD? If yes, see LCD Error Messages on pa ge 127 for more infor mation.  Is the CHECK RIBBON ligh t on when ribb on is loade [...]

T roubleshooting LCD Error Messages 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 127 LCD Error Messages The LCD disp lays me ssages when there is an error . See Ta b l e 1 4 for LCD errors, the possible causes, and the recommended solut ions. T able 14 • LC D Error Messages LCD Possible Cause Recommended Solution RIBBON OUT Thermal T r[...]

128 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 T roubleshooting LCD Error M essages RIBBON IN Ribbon is loaded, but the printer is set for Direct Thermal mode. • T o operate in Direct Thermal mode, remove the ribbon. • T o operate in Thermal T r ansfer mode, leave the ribbon load ed and change t he print method to Thermal T ransfer[...]

T roubleshooting LCD Error Messages 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 129 HEAD COLD Caution • An improperly connected p rinthead dat a or power cable can cause this error message. The printhead can still be hot enough to cause severe burns. Allow the printhead to cool . The printhead i s under temperature. Continue print i n[...]

130 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 T roubleshooting Print Quality Problems Print Quality Problems Ta b l e 1 5 identifies problems with print quality , the possible causes, and th e recommended solutions. T able 15 • Print Quality Problems Problem Possible Cause Recommended Solution General print quality issues Y ou are u[...]

T roubleshooting Print Quality Problems 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 131 Light, con s isten t vertical lines running through the labels The printhead or platen roller is dirty . Clean the printhead and plat en roller as inst ructed in Printhead and Platen Roller on page 117 . Caution • The prin thead is hot and can caus[...]

132 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 T roubleshooting Communications Problems Communications Problems Ta b l e 1 6 identifies problems with communications , the possible causes, and the recommended solutions. T able 16 • Communications Problems Problem Possible Cause Recommended Solution A label format was sent to the print[...]

T roubleshooting Miscellaneous Printing Prob lems 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 133 Miscellaneous Printing Problems T able 17 • Miscellane ous Printing Problems Problem Possible Cause Recommended Solution The printer fails to calibrate or detect the top of the label. The printer wa s not calibrated for t he label bein g [...]

134 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 T roubleshooting Printer Diagnostics Printer Diagnostics Self tests give informa tion about the condi tion of the printer . The most commonly used are the Power-On and the CANCEL self tests. Power-On Self T est The Power-On Self T est (POST) is performed au tomatically each time the printe[...]

T roubleshooting Printer Diagnostics 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 135 CANCEL Self T est The CANCEL self test print s a printer configu r ation lab el, which tell s you the current se ttings for the printer . T o perform the CANCEL Self T est, complete these step s: 1. T urn Off ( O ) the printer . 2. Press and hold CANCEL[...]

136 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 T roubleshooting Printer Diagnostics The printer configurat ion can be changed by performing a calibration procedure. See Calibrate the Printer on page 35 for more information.[...]

T roubleshooting Printer Diagnostics 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 137 P AUSE Self T est This self test can be used to prov ide the test lab els required when mak ing adjustments to the printer ’ s mechanical assemblies. See the s ample printout be low . T o perform a P AUSE self test, comple te these step s: 1. T urn Of[...]

138 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 T roubleshooting Printer Diagnostics FEED Self T est This test helps you ch oose the best darkness setting fo r your printer . T o perform a FEED self test, complet e these step s: 1. T urn Off ( O ) the printer . 2. Press and hold FEED while turning the power On ( I ). Hold FEED until the[...]

T roubleshooting Printer Diagnostics 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 139 FEED and P AUSE Self T est Performing this self test temporarily resets the prin ter configuration to the factory default values. These v alues are active only until po wer is turned o ff un less you save them permanently in memory . T o perform a FEED [...]

140 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 T roubleshooting Printer Diagnostics Notes • ___________ ____________________ _____________________ ___________ ____ ___________ _____________________ ____________________ ___________ ___________ ___________ _____________________ ____________________ ___________ ___________ ___________ _[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 141 A Specifications This appendix p rovides the features of an d specifications for the R1 10 Xi /R170 Xi prin ters. Content s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 S tandard Features . . . . . . [...]

142 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Specification s Features Features This section lists th e standard and op tional features for the printer . S t an dard Features • Thermal transfer and direct thermal printing • DRAM 16 MB •U S B 2 . 0 P o r t •R e a l - t i m e C l o c k • Advanced Counter Print Modes Five diffe[...]

Specificatio ns Features 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 143 Bar Codes T ypes of bar co des include: Agency Approvals Approvals include: • Binati onal UL 60950 3rd edi tion/CSA CAN/ CSA-C22.2 No. 609 50-00 3rd editi on • FCC Part 1 5.107 and 15 .109 Class B • FCC Part 15.247 • Canadian ICES -003, Class B •I C R S S[...]

144 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Specification s General S pecifications General Specifications Electrical S pecifications Environment al Conditions for Operation an d S torage Dimensions R1 10 Xi R170 Xi Height 15.5 in (393.7 mm) 15.5 in. (393.7 mm) W idth 10.37 in. (263.5 mm) 13.15 in. (334.4 mm) Depth 19.5 in. (495.3 m[...]

Specificatio ns Print S pecifications by Model 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 145 Print S pecifications by Model Refer to the key and the table that follows for pr inter specificatio ns. Model Specifications Key This table contains the key for print specifications for the tables that fo llows. R1 10 Xi  Non-Continuo us p[...]

146 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Specification s Print S pecifications by Model R170 Xi Print Specif ications 170 Xi 2 00 dpi 170 Xi 300 d pi Printhead resolu tion 203 dots/inch (8 dots/mm) 300 dots/in ch (12 dots/mm) Dot size (wid th×length) 0 .0049×0.0049 in. (0.125×0.125 mm) 0.0033×0 .0033 in. (0.084×0.084 mm) Fir[...]

Specificatio ns Ribbon S pecifications by Model 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 147 Ribbon Specifications by Model Refer to the t able that follows for ribbon specifi cations for yo ur type of printer . Note • Match the ri bbon to the label widt h and printhead width that you are u sing. • Ribbon must be wound wi th the [...]

148 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Specification s Label S pecifications Label S pecifications R1 10 Xi /R170 Xi printers need the correct size and type of labels for best performance. Refer to the tables that fo llow for the specifications. Import ant • Media regist ration and minimum label le ngth are affected b y label[...]

Specificatio ns Label S pecifications 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 149 Black Mark Sensing Only Label Specifications R1 10 Xi 200 d pi R1 10 Xi 300 d pi R1 70 Xi Mark length (measuring parallel t o label/tag ed ge) 0.12 in. (3 mm)  0.43 in. (1 1 mm)  0.12 in. (3 mm)  0.43 in. (1 1 mm)  0.12 in. (3 mm)  0.43 [...]

150 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Specification s Label S pecifications Notes • ___________ ____________________ _____________________ ___________ ____ ___________ _____________________ ____________________ ___________ ___________ ___________ _____________________ ____________________ ___________ ___________ ___________ [...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 151 Proprietary Statement This manual contai ns proprietary informat ion of Zebra T echnologies Corporatio n and its subsidiaries (“Zebra T echnologies”) . It is intend ed solely for the informati on and use of parties operating and mai ntaining the equipment descri bed herein. Such propri[...]

152 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 Propriet ary St atement The user is cautioned that any changes or modificati ons not expressly approved by Zebra T echnologies co uld void the user ’ s authori ty to operate the equipment. T o ensure compliance, this printer must be u sed with Shielded Co mmunication Cab les. Canadian DO[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 153 Warranty Information Effective December 30, 2002 All new Zebra products are warrant ed by the manufa cturer to be free from defec t in material and workmanship. Printers and Related Hardware Product s Proof of purchase or shi pment date is requ ired to validate the warranty perio d. The wa[...]

154 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 W arranty Information T o qualify for this warranty , the printhead must be ret urned to the factory or to an authorized service center . Customers are not re quired to pu rchase Genuine Zebra Supplies (media and/or ribbons) for warrant y qualification. However , if it is determi ned that [...]

W arranty Information 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 155 Zebra’ s sole obligation under the se warranties is to furn ish parts and lab or for the repair or possible replacement of pro ducts found to be defective in materi al or workmanship durin g the warranty period. Zebra may in its di scretion issu e a cred it for any [...]

156 R1 10 Xi /R170 Xi User Guide 23063L-003 Rev . 1 12/6/04 W arranty Information Notes • ___________ ____________________ _____________________ ___________ ____ ___________ _____________________ ____________________ ___________ ___________ ___________ _____________________ ____________________ ___________ ___________ ___________ ________________[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 157 Printer Software and Firmware License Agreement YOU SHOULD CAREFULL Y READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTW ARE AND FIRMW ARE LICENSE AGREEMENT (PSFLA) BEFORE USING TH E PRINTER WHICH IS ENCLOSED OR OTHER WISE ASSOCIA TED WITH THIS AGREEMENT . IF [...]

158 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 Printer Sof t ware and Firmware License Agreement • Reservation of Rig hts. All rights not expressly gr anted are reserved by ZEBRA. • Accessing Services Using the SOFTW ARE an d FIRMW ARE. Y our use of an y service accessible using th e SOFTW ARE and FIRMW ARE is not covere d by this[...]

Printer Sof tware and Firmware License Agreement 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 159 4. TERMINA TION. W i thout prej udice to any ot her rights, ZEBRA may termina te this PSFLA if you fail to comply with the terms an d conditions of t his PSFLA. ZEBRA may terminate this PS FLA by offering you a superseding PSFLA for th e SOF[...]

160 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 Printer Sof t ware and Firmware License Agreement 8. DISCLAIMER OF W ARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTW ARE AND/OR FIRMW ARE “AS IS” AND WITH ALL F AUL TS, AND HEREBY DISCLAIM ALL OTHER W ARRANTIES AND CONDITION S, EITHER EXPRESS, IMPLIED OR ST A TUTOR Y , INCLUDING [...]

Printer Sof tware and Firmware License Agreement 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 161 ARISING FROM OR RELA TED TO ALL CLAIMS CONCERNING THE SOFTW ARE AND/OR FIRMW ARE OR ITS USE. If you do not wish to accept the SOFTW ARE OR FIRMW ARE under the te rms of this PSFLA, do not use the PRINTER enclosed with or otherwi se associate[...]

162 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 Printer Sof t ware and Firmware License Agreement Notes • ___________ ____________________ _____________________ ___________ ____ ___________ _____________________ ____________________ ___________ ___________ ___________ _____________________ ____________________ ___________ ___________[...]

23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 163 Index A adhesive test for ribbon coating, 16 adjustments LCD, 58 left position, 55 lower media sensor , 38 media sensors, 37 print darkness, 44 print speed, 44 printhead toggle pressure, 3 9 tear -of f position, 45 upper media sensor , 37 alert setting, 47 applicator port setting, 57 authe[...]

164 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 Index communications prob lems, 132 CompactFlash card format, 48 installation, 1 12 components, 6 configur ation enter setup mo de, 42 exit setup mode, 42 configur ation label print during CANCEL self test, 135 printing af ter loading pri nter , 32 printing using List Setup command, 48 co[...]

Index 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 165 H HEAD COLD message, 129 HEAD ELEMENT BAD message, 127 HEAD OPEN message, 127 HEAD TOO HOT message, 128 host handshake se tting, 51 host verifi cation command (^HV), 80 I idle display settin g, 59 image not sharp, 130 images l ist, 48 initialize Flash memo ry , 49 inspect the printer[...]

166 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 Index N network configur ation label printing as baseline, 34 network ID set ting, 52 non-contin uous media described, 14 setting media type, 45 number of retries for bl ock (^RR), 86 O operating conditions , 10 OUT OF MEMORY message, 12 9 P PAPER OUT message, 127 parallel port location, [...]

Index 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 167 printer settings (continued) RFID settings, 62 RFID tag type, 63 saving, 42 sensor type, 45 serial communi cations, 50 setting thro ugh front pa nel, 42 start print si gnal, 57 time, 59 verifier port, 56 ZPL mode, 53 printer setu p checklist, 8 printhe ad cleaning, 1 17 early warning[...]

168 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 Index R TC (Real-time clock) setting date, 59 idle display , 59 time, 59 S schedule for cleaning, 116 scratch test media type, 16 ribbon coated side, 1 7 SCTIN-64 standard programming example, 82 select a printer si te, 10 self tests CANCEL , 135 FEED , 138 FEED and PA U S E , 139 how to [...]

Index 23063L-003 Rev . 1 12/6/04 R1 10 Xi /R170 Xi User Guide 169 troubleshoot ing checklist, 126 communications prob lems, 132 LCD error messages, 127 print quality pr oblems, 130 printer diagn ostics, 134 wrinkled ribb on, 131 types of media continuous roll media, 14 fanfold media, 15 non-contin uous roll media, 14 RFID “smart” labels, 15 U u[...]

170 R1 10 Xi /R170 Xi User Guide 12/6/04 23 063L-003 Rev . 1 Index Notes • ____________ ____________________ ____________ ___________ ___________ __ ___________ _____________________ ____________________ ___________ ___________ ___________ _____________________ ____________________ ___________ ___________ ___________ _____________________ _______[...]

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Zebra T echnologies Corpora tion 333 Corporate W oods Parkway V ernon Hills, Illino is 60061.3109 U.S.A. T elephone: +1 847.634.6700 Facsimile: +1 847.913.8766 Zebra T e chnologies Eu rope Limited Zebra House The V alley Centre, Gordon Road High W ycombe Buckinghamshire HP13 6EQ, UK T elephone: +44 (0) 1494 472872 Facsimile: +44 (0) 1494 450103 Cus[...]