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Zebra Technologies TTP 2100 manuale d’uso - BKManuals
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Zebra Technologies TTP 2100 manuale d’uso

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Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Zebra Technologies TTP 2100. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Zebra Technologies TTP 2100 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

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La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Zebra Technologies TTP 2100 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

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Innanzitutto, il manuale d’uso Zebra Technologies TTP 2100 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Zebra Technologies TTP 2100
- nome del fabbricante e anno di fabbricazione Zebra Technologies TTP 2100
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Zebra Technologies TTP 2100
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

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Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Zebra Technologies TTP 2100 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Zebra Technologies TTP 2100 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Zebra Technologies in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Zebra Technologies TTP 2100, come nel caso della versione cartacea.

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Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Zebra Technologies TTP 2100, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Zebra Technologies TTP 2100. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    P1021708-001 Zebra ® TTP 2100 Kiosk Ticket Printer Operator Guide[...]

  • Pagina 2

    © 2009 ZIH Corp. The copyrights in this manual and th e software and/or firmware in the printer described therein are owned by ZIH Corp. and Zebra’ s licensors. Unaut horized reproducti on of this manual or the software and/or firmware in the printer may result in impr isonm ent of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyri[...]

  • Pagina 3

    1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Contact s . . . . . . . . . . . . . [...]

  • Pagina 4

    Contents 4 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Making a Self-T est Pri ntout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Customizing t he Self-T est Printout[...]

  • Pagina 5

    1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 1  Introduction About this Manual This manual will be updated as, from time to tim e, printer functions and features may be add ed or amended. Y ou will always find the latest edition on ou r web site ( http://www .zebra.com ). If you require functions not fou nd in this manual editio n, please c[...]

  • Pagina 6

    About This Document Contacts 6 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Contact s T echnical Supp ort via the Inte rnet is available 24 hours per day , 36 5 days per year . W eb Site: www .zebra.com E-mail Back T e chnical Library: E-mail address: emb@zebra.com Subject line: Email list Self Service Knowledge Base: www .zebra.com/knowledgeb[...]

  • Pagina 7

    1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 2 Product Presentation The TTP 2100 series of ticket prin ters are available both for kios k integration and de sktop use. They print on most ticket media from 50 mm t o 82.5 mm wide using direct t hermal printing, The ticket media c an be up to 0.25 mm thi ck, fanfold, roll, or single c ut handfed.[...]

  • Pagina 8

    Product Present ation 8 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Y ou can also print fixed - or variable-lengt h ti ckets withou t synchronizat ion. The presenter can be set to ejec t the ticket into a tray or hold it by the b ack edge until the customer takes it. The top can easily be opened to give the operator ac cess to the paper pat h[...]

  • Pagina 9

    9 Product Presentation 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 The upper media sensor is an IR light source that illuminates the media. The lower me dia sensor is an IR light receive r . These sensors must work to gether to sense media gaps or out-of- media conditi ons. The printer is available wit h two different control boards; the TTP [...]

  • Pagina 10

    Product Present ation Presenter 10 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Presenter The TTP 2100 does not loop the media. The presenter carries th e media through the printer for presentation to the user . Eject Mode The ticket is ejected after being c ut. The printe r is designed so that the ticket alwa ys drops down. A sensor is loc at[...]

  • Pagina 11

    11 Product Presentation Controls 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Controls Figure 3 • Rear View The buttons and indicators are dupl icated on both side s of the pr inter so that they are easily accessible regardless of h ow the printer is installed. Feed Button The Blue Feed button has several functio ns: • Press and release wi[...]

  • Pagina 12

    Product Present ation Controls 12 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Power Indicator ● When the green po wer indicator is illuminat ed, a 24V supply is connecte d to the printer . S tatus Indicator ● The status indicator has sev eral functions: • ON constantly — the printer is opera tional • Flash, flash, pause, flash, flas[...]

  • Pagina 13

    1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 3 Installation Inst alling a Paper Guide The TTP 2100 printer s are delivered with out paper guide fi tted. 1. Open the prin thead by pushing the green printhead o pen lever backward s and lifting up the printhead. See Clearing Paper Jams on page 34 . 2. Insert the T -shaped tabs o f the paper guid [...]

  • Pagina 14

    Inst allation Installing a Paper Guide 14 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 7. Select Parameter 48 (paper width) and ente r the value in mill imeters of the desired print width. 8. Select Upload One. Paper Wid th Setting 82.5 mm n48=80 80 mm n48=72 76 mm n48=70 60 mm n48=54 54 mm n48=50 51 mm n48=46[...]

  • Pagina 15

    15 Installation Inst a ll i n g a Pa pe r Gu id e 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 9. Select Parameter 63 (BM Sensor) and enter the desired va lue. R ecommended values are: 10. Select Upload One. 11 . Select S tore V alues to Flash PROM . 12. W ait for the printe r to buzz as a confirmation that the new value is sto red. V alue Whe[...]

  • Pagina 16

    Inst allation T op of Form (TOF) Sensor 16 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 T op of Form (T OF) Sensor The TTP 2100 has a flexible t op of form det ection system. When delivered the printer is configured with fork (transmissive) sensor to detect holes/gaps between tic kets. The holes/gaps should be in the p aper center , 12.5 mm to[...]

  • Pagina 17

    17 Installation T o p of Form (TOF) Sensor 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Calibrating the TOF Sensor 1. Open the p rinthead. 2. Remove ticket stock. 3. Press and hold the Feed button, and then clos e the printhe ad (keeping the b utton pressed all the ti me). 4. Release the button. The Status LED should be off. 5. Load ticket st [...]

  • Pagina 18

    Inst allation Installation Considerations 18 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Inst allation Considerations The TTP 2100 Kiosk is for embe dded applications and shoul d be installed in an enclosure such as a self-service kiosk. The “TTP 2100 Desktop” is a stand alone printer in a housing. Th e housings can be stacked so two or m[...]

  • Pagina 19

    19 Installation Installation Considerations 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Orient ation The TTP 2100 can be installed at a ny angle. Ho rizontal is the most common use but vertical with the ticket presenting upwar ds can be used if you want the ticket to come up from the desk surface. V ertical with the tick et presented downward[...]

  • Pagina 20

    Inst allation Installation Considerations 20 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Quick-Fit Hubs The printers attach to the kiosk in two ways : • using two screws • using slides with leaf spring retainers and t he quick-fit hubs. Figure 6 • Front, Bottom V iew Ti cke t exi t O pt i onal qui c k- f i t hubs Pu s h do wn Pu s h For[...]

  • Pagina 21

    21 Installation Installation Considerations 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Design Y our Own Mounting The illustration b elow gi ves an example of a prin ter-mounting shelf. See Dimensions on page 120 , and the 3D solid mo dels and outline dr awings for CAD that are available on http://www .zebra.co m . Figure 7 • Example of a S[...]

  • Pagina 22

    Inst allation Installation Considerations 22 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Electrost atic Discharges and Earth Current s Preventing ESD and earth curren ts fro m affecting t he printe r operation requires proper connection of the printer chassis to protec tive earth through a mo unting platform or throu gh a separate earth condu[...]

  • Pagina 23

    23 Installation Installing a Paper-low Sensor (Optional) 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Inst alling a Paper-low Sensor (Optional) A paper -low sensor alerts the syste m that the media stock level is running low. The paper -low sensor works with paper rolls and fa nfold media.The purpose of th is sensor is to get an earl y alert s[...]

  • Pagina 24

    Inst allation Connecting to the Computer 24 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Connecting to the Computer Figure 1 1 • Location of Interface Connector TTP 21 10 Connect a Zebra serial cab le, ordering No. 10825-00 0, between the printer and the comp uter to be used. W e str ongly recommend using the Zebr a cable because many in com[...]

  • Pagina 25

    25 Installation Connecting to the Computer 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 TTP 2130 Connect the prin ter to the USB port of th e computer or the USB hub t o be used. USB connectors can be recognized by the fol lowing symbol: . The connector on the printer is a 4-pin USB type B connector . See Ta b l e 4 , USB Connector (J13) Pin A[...]

  • Pagina 26

    Inst allation Connecting the Power 26 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Connecting the Power Figure 14 • Location of Power Connector Using the appropriat e Zebra power supply for TTP 2100 Desktop, or Embedded ( 70W Power Supply on page 122 ): 1. Connect the cable from the powe r su pply the power connector on the back of the print[...]

  • Pagina 27

    27 Installation Connecting th e Power 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 In kiosk application s you may draw pow er from a common PSU in the kiosk if th e characteristics are suitabl e. In such a case, cabl es that fit the connecto r on the back of the TTP 2100 are available from Zebra. If yo u make cables of your own, conn ect the v[...]

  • Pagina 28

    Inst allation Making a Self-T est Printout 28 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Making a Self-T est Printout A Self-T est Printout provides a printo ut showing information specific to the printer , including: • Firmware version • Control board (PCA) revision • Paper width • Serial number • Installed fon ts and logotypes ?[...]

  • Pagina 29

    29 Installation Making a Self-T est Printout 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Customizing the Self-T est Printout The self test print out starts with a text line, and then a Zebra logoty pe. This logotype is just a printout of log otype No. 0, so if you want to perso nalize the self test pr intouts in your installation , delete all[...]

  • Pagina 30

    Inst allation Installing a Printer Driver 30 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Inst alling a Printer Driver A printer driver for Microsoft W indows™ is a vailable on the Zebra web site http://www .zebra.com . Please follow the installation inst ructions that accompany the drivers and refer to th e Kiosk Driver Reference Gui de, Pa[...]

  • Pagina 31

    1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 4 Operation Loading Fanfold T icket Stock 1. T urn the tickets so th at the surface to be printed (temperature sensitive side) faces upwards. Put the first t icket on the input g uide and slide it up t he guide into the prin ter . 2. The printer will feed the paper , locate the edge and reverse to p[...]

  • Pagina 32

    Operation Installing a Paper Roll 32 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Inst alling a Paper Roll 1. T urn the new pap er roll as shown. The pa per should be inserted i nto the printer with the temperature-sensitive side up so t hat the paper leaves the roll from the top. Figure 19 • Installing a Paper Roll 2. T ear off a full turn [...]

  • Pagina 33

    33 Operation Installing a Paper Roll 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 5. Press the Feed button so that th e printer feeds, cuts, and eject s a page. This ensures th at the first ticket printe d will have a straight e dge. Figure 21 • Example of Bad Page Edges OK OK W r ong! W r ong! W r ong![...]

  • Pagina 34

    Operation Clearing Paper Jams 34 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Clearing Paper Jams Should a paper jam occur , follow the p rocedure below: 1. Open the printe r lid. a. Press the green release lever towa rd the rear of the printer . b. Lift the lid. Figure 22 • Opening the Lid 2. Remove all jammed paper , make sure the paper pa[...]

  • Pagina 35

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  • Pagina 36

    Zebra T echnologies Corporation Zebra Technolo gies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 6006 9 USA T: +1 847 63 4 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766 Zebra T echnologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF , UK T : +44 (0)1 628 556000 F: +44 (0)1628 55600 1 Zebra T echno[...]