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2Wire 1800HG manual

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Table of contents for the manual

  • Page 1

    For 1000 Series 2Wire Gateway Installation Guide[...]

  • Page 2

    Notice to Users ©2005 2Wire, Inc. All rights reser ved. This manual in whole or in par t, may not be reproduced, translated, or reduced to an y machine- readable form without prior written approval. 2WIRE PRO VIDE S NO WAR RANTY WITH REGARD TO THIS MANUAL, THE SOFTW ARE, OR OTHER I NFORMA TION CONT AINED HEREIN AND HEREBY EXPRESSL Y DISCLAIMS ANY [...]

  • Page 3

    1 Installing and Configuring the Gatew a y Windows 98/SE/2K/ME/XP and Macintosh OS 10.2 Congratulations on the purchase of your 2Wire gatew a y . T o install your gatewa y and configure your networ k, follow these steps. Note: F eatures for different models ma y var y . Produc t details will be specified for each par ticular model. Note: TO MAC OS [...]

  • Page 4

    Gatew ay Installation and Suppor t Guide 2 The Home P age When your installation is complete, the gatew ay home pag e will display . Use this page to perfor m a variety of administrative functions for easy management of your local network. F rom this page you can: • Upgrade your gatew a y software • View your networ k settings • Change wirele[...]

  • Page 5

    Gatew a y Installation and Suppor t Guide 3 T roubleshooting Diagnosing Connection Problems This section describes some connection problems you may encounter with your local network and provides suggestions for solving those problems. If the problem you are ha ving is not covered here or in the 2Wire online Help system, or if the suggestions pro vi[...]

  • Page 6

    Gatew ay Installation and Suppor t Guide 4 Running the 2Wire Setup Wizard Man ually If after one minute the Setup Wizard does not automatically run: Windows Users: Double-click the My Computer icon located on the desktop. Double-click the icon that corresponds to your CD-ROM drive. Double-click Setup.exe and follow the on-screen instructions. Mac U[...]

  • Page 7

    Gatew a y Installation and Suppor t Guide 5 Accessing Driver Status 1. Click the “+” sign next to the Other devices and /or Networ k adapters categories to expand them. This displays a list of all adapters and/or devices that you ha ve installed. Check to see if your adapter is marked with a yellow question mark (driver not installed) or exclam[...]

  • Page 8

    Gatew ay Installation and Suppor t Guide 6 Configuring Wireless Adapters 2Wire Wireless Adapter s Note: The 2Wire 1070 and 1070-B gatew a ys do not include wireless suppor t. If you are using a 2Wire 1070 or 1070-B gatew a y , skip this section. If you use a 2Wire wireless adapter (PCI, PC card, or USB adapter) for wireless networking, the gatewa y[...]

  • Page 9

    Gatew a y Installation and Suppor t Guide 7 4. Enter the encr yption ke y . Once you have enabled secu rity on your wireless adapter , you need to enter the unique security ke y for your gatewa y . T o do this, set the networ k encr yption type to hexadecimal, and enter your 10-digit wireless encr yption ke y found on the bottom of your gate wa y .[...]

  • Page 10

    Gatew ay Installation and Suppor t Guide 8 Appendix A: Connecting Y our Computer Using USB Connecting your computer to the gatew a y using US B requires an available USB por t. Only one Windows or Macintosh computer can be directly connected to the 2Wire gate wa y using the USB connection. IMPORT ANT NOTE: The 2Wire 1070-B gatew a y does not includ[...]

  • Page 11

    Gatew a y Installation and Suppor t Guide 9 Installing the Gatew a y and USB Driver on Macintosh Computers Running OS 10.2 Before making your USB connection to the gatew a y , y ou must install the 2Wire gatewa y USB driver on your computer . The following instr uctions are for USB installation on Macintosh computers r unning OS 10.2. 1. With your [...]

  • Page 12

    Gatew ay Installation and Suppor t Guide 10 Appendix B: Indicato r and Status Lights The gatew ay has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret t he PO WER, BROADBAND LINK, and LOCAL NETWORK lights. P ower light Operating state OFF The gatew a y is not ge[...]

  • Page 13

    Gatew a y Installation and Suppor t Guide 11 Appendix C: Installing the Gate w a y on Other Operating Sy stems Follow these instructions if you are using an operating sy stem that is not suppor ted by the Setup Wizard CD (such as any Macintosh OS prior to 10.2, UNIX, or Linux). Install y our DSL phone filters (New DSL customers only - Existing DSL [...]

  • Page 14

    Gatew ay Installation and Suppor t Guide 12 T o install a wall-mount DSL filter : 1. Lift the telephone from the w all pegs and disconnect the phone cord from the w all jack. 2. Connect the telephone cord from the back of the DSL filter into the wall jack. Align the k eyhole slots on the filter with the wall plate pegs and press down gently to secu[...]

  • Page 15

    Gatew a y Installation and Suppor t Guide 13 Connecting your computer to the gatew ay using Ethernet: 1. Connect the provided yellow Ethe rnet cable from the gatewa y’ s LOCAL ETHERNET por t to your computer’ s Ethernet por t. 2. Proceed to “Configure your Internet connection” on page 15 to configure your Inter net connection. Connecting yo[...]

  • Page 16

    Gatew ay Installation and Suppor t Guide 14 5. After your computer restar ts, connect the provided blue USB cable from the USB por t on the 2Wire gatew ay to your computer’ s USB por t. A USB por t is identified by the following icon: 6. Open the network Control Panel b y selecting the Apple icon > Control P anel > TCP/IP . 7. V erify that [...]

  • Page 17

    Gatew a y Installation and Suppor t Guide 15 Configure y our Internet connection Now that your first computer is connected to the gatewa y , you need to configure your gatewa y to communicate with your par ticular Internet ser vice provided. T o activate your Inter net account: 1. Open your Internet browser . 2. T ype http://gatewa y .2wire.net/set[...]

  • Page 18

    Gatew ay Installation and Suppor t Guide 16 Appendix D: T echnical Specifications Local Network Interfaces • Ethernet, HomePNA 1 , USB 2 , Wireless 802.11b/g 3 Standards Compatibility • ADSL G.dmt (ITU G.992.1) (inner or outer pair) • ANSI TI.413 (inner or outer pair) • HomePNA 2.0 (10 Mbps) and 1.0 (1 Mbps) •U S B 1 . 1 •T C P / I P , [...]

  • Page 19

    Gatew a y Installation and Suppor t Guide 17 Appendix E: Back-Up Ke y Codes In most cases, you will receive a k e y code from your ISP . This key code i s used to activate the 2Wire gatew ay . If you did not receive a ke y code, you can use the k ey codes pro vided in the following table. If your Internet Ser vice Provider did not provide you with [...]

  • Page 20

    Gatew ay Installation and Suppor t Guide 18[...]

  • Page 21

    20 Regulatory Information Declaration of Conformity T rade Name: 2Wire Responsible P ar ty: 2Wire, Inc. Address: 1704 Automation P arkway San Jose, CA This device complies with P ar t 15 of the FCC r ules. Operation is subject to the f ollowing two conditions: (1) This device may no t cause harmful interference, and (2) this device must accept an y[...]

  • Page 22

    Regulator y Information 21 If the terminal equipment causes harm to the telephone networ k, the telephone compan y will notify you in advance that temporar y discontinuance of ser vice ma y be required. But if advance notice is not practical, the telephone compan y will notify the customer as soon as possible. Also, yo u will be advised of your rig[...]