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321 Studios 6812D-MGCP manual

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  • Page 1

    Covad Confidential LG 6812D-MGCP IP Phon e Provisioning Guide Sylantro-hosted Service Release 3.2.1 July 2007[...]

  • Page 2

    2 Covad Confidential LG IP Phone Turn-up Summary for New Installs* Phone Locati on Configurat ion Document Overview of Local Configuration Steps Description of what hap pens to phone 1. Manage d For new/adds to sites using DHCP with broadband connectio n to Covad LG IP Phone Configuration using DHCP - see slides 3-8 2. Manual Method . For add s to [...]

  • Page 3

    3 Covad Confidential Switch configuration options (phone+PC)  If you are using VLANs other than th e default VLANs that Covad configures (VLAN2 for voice, VLAN1 for data), plea se see the LG VLAN Guide on what you need to do to setup the LG phones.  If you are using a dumb switch that does not support VLANs, please see the LG VLAN Guide on wh[...]

  • Page 4

    4 Covad Confidential Switch configuration options (phone+PC)  The following are two co nfigurations fo r the LG phon es th at support PC-behind - the-phone on the Ethernet switch (Catalyst 2950/2960 /3550/3560/3750):  Config uration 1 • For the port that has the LG ph one conn ect ed: interface <port on switch that has ph one with PC con[...]

  • Page 5

    5 Covad Confidential Switch troubleshooting guide with LG phones  In some cases, a brand new LG ph one out of t he box will not receiv e IP settings, firmware, or i ts configuration. To fix this issue, follow the steps below:  On the sw itch configuration, change th e swit chport that the LG pho n e is plugged into to access mode only. To do [...]

  • Page 6

    6 Covad Confidential LG Phone templates  In some cases, the LG phone templates ha ve already been created for ten ants:  LGE LIP-6812  Note – the LGE-VO P-10C is an older LG phone that h as been replaced by the LG 6812 and 6830. This template should not be used.  If the LG phone template s are missing, you can create new phone templat[...]

  • Page 7

    LG IP Phone Configuration using DHCP For installations using: Managed circuits Public or Private WAN IP addresses DHCP addressing on LAN LG 6812D MGCP IP phone[...]

  • Page 8

    8 Covad Confidential Configuring the Router and Switch for DHCP  The appropriate CPE router and switch configurations must be applied to su pport DHCP. These steps must be completed by Covad pr ior to configuring the phones.  As part of route r turn-up, add in con figuration for DHCP support  In addition to the standard configuration a ppl[...]

  • Page 9

    9 Covad Confidential The following 7 steps are used to provision multiple LG IP phones in a batch mode . 1. At least three days prior to the activation, contact your Cova d Provisioning Coordinator and provide/obtain the following information:  The physical street address wher e the activation will take place.  The tenant (customer) n ame the[...]

  • Page 10

    10 Covad Confidential 3. If the phone has been configured be fore and you need to reset the phon e to default settings, press the Settings bu tton on the phone, then the 6 button and finally the # button 4. Prepare to config ure the phon e by following these steps. Upon comple tion of this step, the phone will begin to perform a so ftware up grade,[...]

  • Page 11

    11 Covad Confidential 6. To bind an extension to a phone, go o ff hook and enter the following digit s tring . * 51 <Tenant Registration Code > * <Admin Registration Code> * <Admin Registration Password> * <4-digit extension> # Note: to unbind a number, enter 0000 as the 4-digit extensio n Partners can find the R egistration[...]

  • Page 12

    LG IP Phone Configurat ion using Static IPs For installations where D HCP is not used : Managed circuits Public or Private WAN IP addresses Statically assigned addressing on LAN LG 6812D MGCP IP phones[...]

  • Page 13

    13 Covad Confidential The following 17 steps are used to provis ion m ultiple LG IP phones in a batch mode. 1. At least three days prior to the activation, contact your Covad Provisioning Coordinator and provide/obtain the following infor mation:  The physical street address wher e the activation will take place.  The tenant (customer) n ame [...]

  • Page 14

    14 Covad Confidential 4. To configure the phone manually, the following information will be needed  IP address for the LG phone  Subnet Mask  Default Gateway Address  TFTP server IP address (64.2.21.251 SNVL, 64.2 .2 1.45 SNJS, 68.165.105 .181 SNVL2 or 72 .245.184.75 DC)  Call Server IP addre ss (68.16 5.105.130 SNVL, 64. 2.21.61 SNJ[...]

  • Page 15

    15 Covad Confidential 7. Configure the IP address f or the ph one by using the following command sequence.  Click the “Settings” button on the phone  Press the (1) button, or mov e cursor to “1. Network Configuration” usin g [Next]/[Prev] soft keys, and p ress the [OK ] soft key.  Press the (2) button, or move cursor to “2. IP Ad[...]

  • Page 16

    16 Covad Confidential 9. Configure the Default Gateway address for the phone by using the fo llowing command sequence.  Click the “Settings” button on the phone  Press the (1) button, or mov e cursor to “1. Network Configuration” usin g [Next]/[Prev] soft keys, and p ress the [OK ] soft key.  Press the (4) button, or move curs or t[...]

  • Page 17

    17 Covad Confidential 11. Configure the TFTP Serv er address for the phone by usin g the follow ing command sequence.  Click the “Settings” button on the phone  Press the (5) button, or move curs or to “5. S/W Update” using [N ext]/[Prev ] soft keys , and press the [OK ] so ft key .  Press the (1) button, or move cu rsor t o “1. [...]

  • Page 18

    18 Covad Confidential 12. Configure the NTP Server Ad dress for the phone by using the following command sequence.  Click the “Settings” button on the phone  Press the (4) button, or move curs or to “4. Time Configuration” us ing [Next]/[Prev] soft keys, and press the [OK ] soft key.  Press the (1) button, or move cu rsor t o “1.[...]

  • Page 19

    19 Covad Confidential 14. To reboot the phon e, go through the following steps  Press the “Settings” button  Press the (0) button, or move cursor to “0. Reboot” usi ng [Next]/[Prev] soft keys, and press the [OK ] soft key.  Press the [Yes] soft key to re boot the IP phone or press [No] soft key to cancel this menu 15. Configured pr[...]

  • Page 20

    20 Covad Confidential LG 6812D Button overview[...]

  • Page 21

    21 Covad Confidential LG phone distributor 1 st Priority  Contact and ordering information  Phone: 800-831-9960 or 952- 472-6999  Fax : 952-472-6962  E-Mail: 1stpriority@mail.com  Business hours  1st Priority is staffed from 8 a.m. to 4 p.m. (Central Time) Monday through Friday.  Voice or fax messages will be returned within tw[...]