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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of 3Com 2103R-CSDI, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of 3Com 2103R-CSDI. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of 3Com 2103R-CSDI should contain:
- informations concerning technical data of 3Com 2103R-CSDI
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of 3Com 2103R-CSDI alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of 3Com 2103R-CSDI, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the 3Com service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of 3Com 2103R-CSDI.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
® E D G E R O U T E R M O D U L E I N S T A L L A T I O N G U I D E F O R E T H E R N E T P ar t No . 17 -00590 -3 Published August 1996[...]
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ii 3C om Corporation ■ 5400 Bayfront Plaz a ■ Santa C la r a, Cali for nia ■ 95052-8145 ©3Com Corpora t ion, 1996. All rights reserved. No pa rt of t his docume ntation m a y be reproduced in any form or b y any me ans or used to make any derivative wor k (such as translation, transformation, or adapt ation) with out permis sion fr om 3Com C[...]
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iii 3Com, Boundar y Routing, C ardBo a rd , Car dFa c ts, EtherDisk, Ethe rLink, EtherL ink II , LANp lex, LAN sentr y , L inkBuild er , NETB uilde r , NETB uilde r II, NetF ac ts, ONcore, O Nsemble, OR net, P arallel T a sk ing, Smart Ag e nt, T ok e nLink, T ranscen d , T riChanne l, a n d ViewBuild er are registered t rademarks of 3Com C orp or [...]
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v C O N T E N T S A B O U T T H I S G U I D E Int rodu c tion 9 Aud ien ce 9 How to Use T h is Guide 9 Convent ions 1 0 Re lat e d Do c um ents 12 3Co m D oc um ents 12 Cisco Doc um en ts 13 Referen ce Doc umen ts 13 1 I N T R O D U C T I O N P rod uc t O ver view 1 - 1 Edge Ro ute r Mod ule O perat ion 1- 1 Edg e Route r Mod ule A rch itec t ure 1[...]
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vi Config uring DIP Switche s 2- 8 Config uring the ONline Ca rrie r DIP Switch es 2 -8 Selec ting a Ne twor k 2 -9 Isolatin g the ONline Edge Rou te r Mod ule 2-9 Config uring the ONco re Car rier D IP Switche s 2-9 Enabling or D i s abling NVR AM Co nfigurat i on 2 - 1 0 Selec ting a Ne twor k 2 -11 Inst alling the ONlin e Edge Route r Mod ule 2 [...]
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vii 4 M O N I T O R I N G E D G E R O U T E R M O D U L E O P E R A T I O N Mo nitoring Ed g e Rou ter M od ule Ope ration 4-1 Showing Mod ule Configura tion and Sta tus 4 - 3 Us i ng th e S HOW MO DU LE Com ma nd 4 -4 Us i ng th e SHO W PO RT C om mand 4 -6 5 T R O U B L E S H O O T I N G T r o ubleshoot ing St art up Probl em s 5-2 T r o ubleshoo[...]
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viii B T E C H N I C A L S U P P O R T Onlin e T ec hnical Ser vices B-1 3Com Bulletin Bo ard Se r vic e B-1 Access by Analog Mod em B-2 Access by Dig ital M ode m B - 2 Wor ld W id e We b Si te B -3 3C omF o r um on C o mpu Serv e B- 3 3ComFa c t s Auto ma ted F ax Ser vice B - 3 Support F rom Y our Net work Supplier B-4 Support F rom 3Com Corpo r[...]
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A B O U T T H I S G U I D E Intr o duction This g uid e desc r i bes ho w to ins tall an d confi g ure a 3Com ® ONli n e ™ or ONcore ® E d ge R outer m o dul e into the 3Com ONlin e System Concen trator or ONcore Switc hing H ub. In a dditi on, this gui de provi des troubl es hooti ng sug ge sti on s in c ase a probl em ar ises with the mo d u [...]
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10 A B O U T T H I S G U I D E C on vention s T able 2 and T abl e 3 l is t co nv e nt io ns use d t hr oug hou t t his gu ide . Proc e d u r e s for conf iguring Edge Route r engin e parameter s Cha pter 3 Info rmation for mon itoring Edge Rou ter mod ule LEDs Cha pter 4 P roced ures for d isplayin g module c onfigur ation a n d status Info rmatio[...]
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Conventions 11 “Syn t ax ” vs. “Comman d ” When the wor d “syn tax” i s used in thi s guid e, it i n d icate s tha t the g e neral fo rm of a comman d syntax is prov i de d . You mus t evalu ate the syntax an d s upply th e appropr i a te port, path , value , addres s, or string . F or example : Ena ble R I P IP by usi ng the follow ing[...]
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12 A B O U T T H I S G U I D E Re la te d Documen ts This se c t ion provi des info rma tion on sup por ting docum entati on, incl ud ing : ■ 3Com Doc umen ts ■ Ci s c o D o c um en t s ■ Referen ce D ocum ents 3C om Docu ment s The fol low ing doc um en ts provi d e add iti on al infor m atio n on 3Co m prod u cts : ON line S y s t em Con c [...]
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Relate d Docum ents 13 Cisco Do cume nts Cis co® C D- ROM d ocu ments d e sc ribe com ma n d s and oth er softw are -re lated infor m atio n you n eed to o perate th e Edg e R outer mo d u le. Re fe re nce Docu ment s The fol low i ng d oc um en ts s uppl y rela ted bac k g rou nd i nfor m ati on : Case, J., F ed or , M. , Sco ffst all , M., and J[...]
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1 I N T R O D U C T I O N This ch apter provi d es an intro du c tio n to the 3Com ® Edge Ro uter m odul e. This ch apter co ntai ns the follow in g secti ons: ■ Pro d uc t O ver vi ew ■ Edge Router M o d ule F e atures Pr odu ct O ver view The E d ge R outer mo dule i s a se rial por t-to-Eth er net LA N inte rcon ne c t mod ul e joi ntl y de[...]
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1-2 C H A P T E R 1: I N T R O D U C T I O N Fig ure 1 -1 T ypi c a l Edge Rou t er Mo dul e Con nec t i ons The rou t e r m o d u l e run s Cisco stan dard s oftw are and ful ly intero perates with the: ■ 3Com ONli n e Ethe rnet R outer Mod u le ■ Cisc o local and rem o t e ro u ter s er v e rs, suc h as the AGS + , M G S , an d th[...]
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Product O v e rvie w 1-3 Edg e R ou ter M od ule Arch ite c ture Each Edge R outer modul e co n s i sts o f the foll o win g co mponen t s : ■ Carrier – Provi des co nnec tio n s to o ne o f th ree 3Com sw itchin g hub prod u cts . ■ Engi n e – Provid es Ethe rnet- t o -W AN por t conn ec ti on s. ■ Inter f ace Conn ector – Co nn ec t s[...]
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1-4 C H A P T E R 1: I N T R O D U C T I O N F igu re 1 - 2 sh ow s the arch i tec tur e of each Edge R ou ter mod ul e ty pe. Fig ure 1 -2 Edg e Rou t er M o dule A r c hitec ture ONl in e ca rrie r ONlin e S yste m Con cen trat or Ed ge Ro uter m od u le en gi ne Edg e Rou ter m od ul e en gine ONcore carri er ON core Int eg rat ed System[...]
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Edge Route r Modul e F eatur es 1-5 Edge R oute r Mo du le Featu res This se c tion d es cr ibe s the m ajor fea tu res of the Edge Rou te r mod ule, in cl ud i ng : ■ So ft wa re O pt io ns ■ T opol ogy Sw itchin g ■ Netw or k Reliabi l it y ■ IOS Rou ter Softw are Upda te s ■ Me m or y U pg rad es Soft wa r e Opt ion s The Edge R outer [...]
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1-6 C H A P T E R 1: I N T R O D U C T I O N T able 1-1 Soft ware Featu re Sets Fe atur e C ate go ry Fea ture S e t IP/IPX Deskt op Desktop plu s IBM E nte rpr i se LAN Suppor t IP, B ri dgin g, L AN Ex tensio n Host Softw a r e , N ove ll ® IP X ™ Incl udes IP/IPX featur es plus : DECn et ™ IV , Apple Tal k ® Ph a s e 1 and 2 Same a s Deskt[...]
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Edge Route r Modul e F eatur es 1-7 T opolo g y Switc hin g Usin g top olo g y sw itch ing y ou ca n: ■ Swi tch the ONli ne Edg e Ro uter mod u le am on g any of three Eth erne t n etw or k s ( c hann e ls) on t h e hub ba c kpla ne ■ Swi tch the ONcore Edg e R ou ter m odul e am o ng any of ei ght Ethe rn et n etw or k s ( c hann e ls) on t h [...]
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1-8 C H A P T E R 1: I N T R O D U C T I O N Fig ure 1 -3 Ne twor k Reli ability C onfig uration IOS R outer S oft wa re Up da tes The IOS s oftw are in the Edg e Ro u ter m odul e en g ine can be up da ted by purc hasing fi e l d - upg ra d eable softw are d istri bution k its . Up d a t e your mo du le t o t he lat est 3C o m r ele a se of IO S s[...]
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Edge Route r Modul e F eatur es 1-9 Y ou ca n a ls o p urc ha se a n u p gr a de kit t o upgr a de y ou r IP/ I PX , De skt op , or De sktop pl us IBM so ftwa re to a vers ion w ith an enh an ced featur e se t. Con tac t your 3Com re sel ler o r 3Co m Cus tom er S uppo r t for more infor m atio n and par t num b ers . M e mor y U pgrad es The Edg e[...]
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2 I N S T A L L I N G T H E E D G E R O U T E R M O D U L E This ch apter co ntai ns the follow in g secti ons: ■ Ins tallati on Fl owchar t ■ P re caution ar y Proced ures ■ Qui ck In stal la tio n ■ Un pack ing Proced ures ■ V e ri fyi n g J um pe r Plug Pos iti on s ■ Con figur i ng DIP S w itch es ■ Ins tal ling th e ONli n e E d [...]
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2-2 C H A P T E R 2: I N S T A L L I N G T H E E D G E R O U T E R M O D U L E In s tallat ion F lowchart The flow ch ar t in F igure 2 - 1 identi fie s th e steps req ui red to in sta ll and con figu re the Edge Rou te r mod ul e. Fig ure 2 -1 Flowc har t for Insta lli n g and Confi guri ng the Edge R outer M odule Ma nage d Hub ? Rea d P re ca ut[...]
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Precautionary P roce dures 2-3 Pr ecau t ionar y Pr o cedu res Elec tros tati c dis ch arg e (ESD ) can dam ag e s tatic- sen si tive de v ice s on ci rcui t boar ds. F ollow th es e precauti ons whe n you hand le an E d g e Router m odu le: CAUTION : Do n o t r e move t h e prod uc t from an y an tist atic wr a pping until y ou ar e re ad y t o i [...]
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2-4 C H A P T E R 2: I N S T A L L I N G T H E E D G E R O U T E R M O D U L E Qu ick In st allat ion fo r Un mana ged Hu bs F ol low the ge ne ral steps outl ined i n T abl e 2- 1 to ins tal l an d con fig ur e the E d ge Router m odul e in an unm anage d ONline or ONcore hub . T able 2-1 Qui ck I nstallation for U nmanage d Hub s St ep Proce dur [...]
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Quick Installati on 2-5 Qu ick In st allat ion for M anag ed Hu bs F ol low the ge ne ral steps outl ined i n T abl e 2-2 to in stal l and con fi gu re the E d ge R outer mo d ule in a managed ONlin e or ONcore hub. T able 2-2 Qui ck I nsta l la tion for Mana g e d Hu bs St ep Proce dur e Re fe r t o: 1 Unpa c k the mod ul e. Unpac king Proc edur e[...]
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2-6 C H A P T E R 2: I N S T A L L I N G T H E E D G E R O U T E R M O D U L E Unp a c k ing Pr o cedu res T o unp a ck the E dg e Ro ut e r mo du le : 1 V e rify th at th e m odu le is the m od el you o rd ered by c hec k in g the mo de l num ber l isted on th e s i d e o f th e shippi ng car ton. Note that the p roduc t m odel nu mber pr i nted o[...]
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Verifying Jumper Pl ug Positions 2-7 V erifying Jumper Plug P os itions V eri fy the jum per plug p os ition s on the ONline or ONcore Edg e Router mod ule befo re proceed ing with the instal la tion proced ure. The E d ge R outer mo dule i s equi ppe d with severa l jumpe r plug s. The jumper s are facto r y- set to the approp ria te setting s. Do[...]
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2-8 C H A P T E R 2: I N S T A L L I N G T H E E D G E R O U T E R M O D U L E C onfiguring D IP S witches DIP sw itch es let you selec t the back pl an e netw or k us ed b y an ONli n e or ONcore Ed ge Ro uter m odu le . E ven if yo u u s e a netw ork management module to manage your hu b , it is recomm ende d tha t y ou con figure t he carrie r D[...]
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Conf i guring DIP Switch e s 2-9 F igu re 2 -2 show s the ONli n e car rier DIP swi tch locati on . Fig ure 2 -2 ON line Ca r r i e r DIP Swi t c h Locatio n Se lecti n g a N etw or k Use T abl e 2 -4 to sele c t a networ k by usi ng the DIP switc hes. Iso latin g th e ON line Edg e Rou te r Mo du le T o isol ate th e Edge R ou ter m odul e from al[...]
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2- 10 C H A P T E R 2: I N S T A L L I N G T H E E D G E R O U T E R M O D U L E ■ Enabl i ng or Dis abl ing NVR AM Con fi g urati on ■ Selec tin g a Netwo rk F igu re 2-3 sh ow s the ONcore carrier DIP sw itch locati on. Fig ure 2 -3 ON core Ca r r ier DIP Switc h Location En ab ling or D isab ling NV R A M Config uratio n T wo NV SEL DIP swit[...]
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Conf i guring DIP Switch e s 2-1 1 If th e N V S E L D I P sw itc h is : ■ ON (ena bl ed) – The Edg e Router m o du le u s es confi g urati on se ttin gs store d in its NVRA M . If NVR AM does no t contai n co nfi g ura tion set tin gs, the Edge R outer mo d ules are assig ned to the Isola te_1 netw or k. ■ OFF (disa bl ed ) – T h e Edge Ro[...]
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2- 12 C H A P T E R 2: I N S T A L L I N G T H E E D G E R O U T E R M O D U L E Installing the ONl in e Edge Router Modu le This sec tion des cr ibe s how to ins tal l the ONli ne Edg e Router modu le in an ONli ne hu b. If you a re in stalling : ■ An ONco re E d ge R outer mo du le, refer to In sta lling the ON c ore Edge R ou ter Mod u le on p[...]
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Ins talling the ONcore Edge Route r Modu le 2-1 3 4 Usin g yo ur fin ger s, ti ghten the tw o s pring -loa ded s crew s on the front of the mod ule face plate (Figure 2 -4) . Do n ot over t ig hten . Fig ure 2 -4 Insta lling the Edg e R outer Mod ule in an O N l in e Hub Installing the ONc ore Edg e Router Modu le Y ou do no t nee d to power off th[...]
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2- 14 C H A P T E R 2: I N S T A L L I N G T H E E D G E R O U T E R M O D U L E 3 Ins er t the m od u le into the board g uid es a t the to p and bo ttom of th e slot an d slide i t into th e hu b by pres sin g firm ly at a poi nt s lig htl y below the cen ter of th e fa ce pl at e (Fig ur e 2- 5) . Fig ure 2 -5 Insta lling the Edg e R outer Mod u[...]
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Ins talling the ONcore Edge Route r Modu le 2-1 5 4 C lo se th e ej ect or s (F i gur e 2- 6) . Fig ure 2 -6 Op e ned a nd Cl o sed M odu l e Eje c tors 5 Usin g yo ur fin ger s, ti ghten the tw o s pring -loa ded s crew s on the front of the Edge R outer m o dul e facepl ate (do n ot over ti gh ten) . Op en ed ej ecto r Closed ej ecto r[...]
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3 C O N F I G U R I N G T H E E D G E R O U T E R M O D U L E This ch apter co ntai ns the follow in g secti ons: ■ Ma nag e d Confi gura tion O v e r vie w ■ Attach i ng a Management T ermi nal ■ C onf i gu rin g th e Ca rr ie r in a Man a ged O Nli ne H ub ■ Con fig ur i ng the Car r i er in a Ma nage d O Nc ore H ub ■ C onf i gu rin g [...]
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3-2 C H A P T E R 3: C O N F I G U R I N G T H E E D G E R O U T E R M O D U L E Man a ged C onfig urat ion Over view Y ou can m a nage a n ONlin e or ONcore carrier using a netwo rk ma nage ment mo du le in st a lled in the s ame h ub . This se ction provi des a b rief ove rv iew of th e follow ing topics : ■ 3Com Ma na ge m ent M od ul es ■ U[...]
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At tach i n g a Man agement T erm inal 3-3 Usin g ON d ema nd NCS The 3Com ONd em an d ™ Ne t wor k Con trol Sy stem (NC S) is an S NMP man ag er w ith a g rap hical u s er inter face. F or ins truc ti ons on us ing ONd eman d NCS to mana ge the ca rr ier , refer to on e of the fo l l ow ing docu m ents : ■ T ran scend Enterpri se Man ager ONd [...]
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3-4 C H A P T E R 3: C O N F I G U R I N G T H E E D G E R O U T E R M O D U L E C onfig u ring the C arrier in a Man aged ONline Hu b T hi s s ect io n de scri bes ho w to use ne t work ma n age me nt comm a nd s t o con figu re ONli n e car ri er s instal led in an ONl i ne Sys tem Con centra tor . This se c tion con tain s th e fol low in g topi[...]
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Configuring the Carrier in a Mana g ed ON core Hub 3-5 C onfig u ring the C arrier in a Man a ged O Nco re Hu b T h i s section de s cribes the p ossible sour ces of ONcore ca r rier co n fi gur ati o n se tting s , the fa c t or s tha t d etermin e th e config ura tio n so urce the ca rrie r uses, a nd ho w t o con f igu re t he c a rri er usi ng [...]
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3-6 C H A P T E R 3: C O N F I G U R I N G T H E E D G E R O U T E R M O D U L E Carrie r N VR A M S et tin g s The ONcore c arrier can sto r e config uratio n settin gs in its NV RAM (non -volatil e ra nd om a cces s me m or y), whi ch it can use w he n pow er in g on in ei ther a man ag ed or u nman ag e d hub. T wo NVR AM DIP s witch es control [...]
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Configuring the Carrier in a Mana g ed ON core Hub 3-7 Hot Swapp ing an ON co re M od ule Y ou can remove a m odul e from th e ONcore hub a n d ins tal l an identic al modul e in the sa me slot with ou t power ing off the hub. This is called a hot swap. Whethe r or not you ho t swap the Edge Ro uter mod u le a ffec ts wh ich con figu ratio n s ourc[...]
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3-8 C H A P T E R 3: C O N F I G U R I N G T H E E D G E R O U T E R M O D U L E De term inin g th e Config urat ion So urce T abl e 3- 1 sho ws h ow to determ i n e the carr ier co nfig urati on sou rce . * Use the S HOW DEVICE comm and to view the DIP configuration s et ting. Use the SET DEVICE DIP_CONFI GURATIO N co m mand to change the DI P con[...]
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Conf iguring t h e E dge Router E ngine 3-9 T o as s i g n a carri er b ack pl ane p or t to a n etwor k u sing net work mana gem en t softwa re , use the fol lowin g com man d: se t p or t slo t. po rt ne tw or k {et he rne t_ 1 . .. et he rn et _8} {i so la ted_ 1 ... is ola te d_ 4} F or ex am pl e , th e fol low i ng co m ma nd s ets back plan [...]
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3- 10 C H A P T E R 3: C O N F I G U R I N G T H E E D G E R O U T E R M O D U L E Fig ure 3 -1 Atta chin g a T e r mina l Cable to the C on sol e Port 2 Attach the DB-25 e nd of the adapter cabl e to the R S -2 32 null modem cable com ing from yo ur ter m inal . Figure 3-2 sh ow s the term i nal conn ec ti ons to both th e man agem e nt m odul e a[...]
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Conf iguring t h e E dge Router E ngine 3-1 1 Con so le a nd au xili ar y po rt s peci fi catio ns are provi d ed in T abl e 3-2 and T abl e 3- 3, res pec tivel y. Mi ni- DI N co nne c t or p i nou ts a r e pr o vid ed i n A p pe ndix A. The Edg e Router mo d ule is sh ipped au toc onfi g ure d fo r conne c t i on to a network running NetW are®. I[...]
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4 M O N I T O R I N G E D G E R O U T E R M O D U L E O P E R A T I O N This ch apter co ntai ns the follow in g secti ons: ■ Mo n i torin g Ed g e Ro uter Mod u l e O peratio n ■ Show i ng M od ul e Con figu ratio n an d Status Monitorin g E dge Router Modu le Op e ratio n T he LE Ds o n t he f ron t pa ne l of t he E dge Ro ut er mo du le a l[...]
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4-2 C H A P T E R 4: M O N I T O R I N G E D G E R O U T E R M O D U L E O P E R A T I O N Fig ure 4 -1 E dge Ro ut er Modu le LE Ds RTR S EO Reset CONSOLE AUX S0 ACT S1 ACT 2103R-CS Router Status Modu le Status Ethernet Res et Serial Port 0 Serial Port 1 Ac t iv ity Ac t iv ity Ac tivi ty Pu s hbutton[...]
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Showing Module Configuration and Status 4-3 E ach L ED is de sc rib ed i n T a bl e 4- 1. S h owing Modu le C onfig urat ion and Status This se c tion d es cr ibe s NM M com m an ds that show m od ule con fig u rati on and status. T o sh ow con fig ur atio n an d status for an Edge Ro u ter m od ule, use the fol lowi ng n etw ork m ana g em en t mo[...]
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4-4 C H A P T E R 4: M O N I T O R I N G E D G E R O U T E R M O D U L E O P E R A T I O N Using the SH OW MODUL E C omman d The S HO W MO D ULE com man d dis play s infor m a tion abo ut a spe ci fic mo dule. The syn ta x for th e SH O W MOD ULE com man d is : SH OW M ODU LE sl ot {v er bos e} {n o_ ver bose } The fol lowi ng com ma n d displ ays [...]
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Showing Module Configuration and Status 4-5 The fol lowing comm a nd di splays verbo se infor matio n for a n E d g e Rou te r mod ul e ins tal le d in s lo t 6 of an O Nline hub : O Nline> s how mod ule 6 verbo se S lot Module Ver sion Net work Gene ral Inf o rma tion - ---- --- ------ ------ --- ---- - -------- --- - 0 6 210 3R- CSD v1.07 PER [...]
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4-6 C H A P T E R 4: M O N I T O R I N G E D G E R O U T E R M O D U L E O P E R A T I O N Using the SH OW PORT C omm and Th e SHOW PORT c omm and di spla ys i nf orma t ion a bou t a s i ngl e port or a l l por ts. The syn ta x for th e SHOW PORT com man d i s : SH OW P ORT sl ot .p or t { ve rbo se } { no _ve rb os e} The fol lowi ng com m a nd d[...]
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Showing Module Configuration and Status 4-7 No_ V erbo se is the defau lt op tion for th e SH O W POR T com m an d. Us e th e No_ V e rbo se opti on to dis pl ay s um m ar y i nfor m ati on for th e c ar ri er por ts. T he fol lowi ng com m a nd d ispl ays su mm ar y inform a ti on for po r t 1 on an Ed ge Router mo du le insta ll ed in slo t 1 of [...]
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5 T R O U B L E S H O O T I N G This ch apter provi d es ha rdware troubl es h ooti ng in for mati on y ou ca n us e if the Ed ge R o uter mod u le fai ls to oper ate corre c tly . I f af ter revi ewi ng the infor matio n in th is ch apter , you ca nnot cor rec t the probl em, co ntac t you r 3Com repres en tative for fur ther ass ista nce. F or so[...]
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5-2 C H A P T E R 5: T R O U B L E S H O O T I N G T r o ublesho oting S tar tup Pr o b lems This se cti on de scri bes how to troubl es ho ot star tup proble m s by mon i tori ng the LE Ds on the Edge R outer m o dul e. T hi s s ect io n de scri bes : ■ T ro ubl es hootin g R outer- S pec ifi c Proble m s ■ T ro ubl es hootin g Ma ilbox Inter [...]
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Trouble shootin g Network Conn e c tivity Problems 5-3 T r o ublesho oting Network C onnec tivity Pr oblems If th e Edge Ro uter mod ule does not appe ar to be routin g traffic prop er ly on the netw or k, it may indi cat e that ther e is no connec ti on to the net work. T r y p er form ing one or more of the fol l owi ng troubl es ho otin g ac tio[...]
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5-4 C H A P T E R 5: T R O U B L E S H O O T I N G T r o ublesho oting WA N C onnec tivity Pr oblems If you suspec t tha t the Edge R outer mo dul e has lost W AN con ne c tivity , per form on e or mo re of the foll ow ing troubl es ho oti ng ac tio ns: ■ V eri fy th at you have the cor rec t cab le for you r config u ratio n. Re fer to Appen dix[...]
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Corre cting O perating Ma lfunctions 5-5 C orrecting Op eratin g Malfu nc tions T abl e 5- 1 lists the s ymptom s of ope ratin g m alfu nc ti on s for the Edg e R ou te r mod ul e an d sh ow s poss ible caus es an d corr ec tive acti on s for thes e mal fun cti on s. T able 5-1 T roubl es hootin g Malf unc tions Sympt om Possi b le Cause Cor rectiv[...]
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5-6 C H A P T E R 5: T R O U B L E S H O O T I N G The termin a l f a ils to respo nd to comma n d s enter ed a t the k eyboar d. The te rmina l is n ot rece ivi ng comm ands . P owe r o ff the t e rmina l, w ait 3 0 se con ds, a nd th en po wer i t on ag ai n. T he ke yb oa rd cab le is attac hed inc or re ctl y. If the termin al stil l does not r[...]
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A S P E C I F I C A T I O N S This appe ndi x con tain s the h ardw are speci fi cations for th e 3 Com Edg e Router m o du le i n the fol l owi ng sec ti on s: ■ G ene ral Sp eci fication s ■ Elec tr ical Spec ificati ons ■ Environ m en ta l Spec ificati ons ■ Me ch an ica l Spec ifi cati ons ■ Hu b Cap aci ties ■ Cabl e Pin outs[...]
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A-2 A P P E N D I X A: S P E C I F I C A T I O N S Gen er al Specif icatio ns Electrical Specif icatio ns The fol lowi ng tabl e lists the bas i c power requi rem e nts by mod ul e type. * ONco re po wer requ iremen ts are based on an Edg e Ro ute r engi n e inst alled in bay 1 o f the O Ncore c ar ri e r . Bay 2 is emp ty. T able A-1 Ge neral Spec[...]
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Environm ental Spec i f ications A- 3 Environmental Specif icatio ns T abl e A- 4 lists the BT U /hr cal cu lati on s for the Edg e R o ute r mod ule i nstal le d in eac h hub ty pe. Mechanical Specif icatio ns T able A-3 Envi ron menta l Spec ification s Ope r a ting Te mperatur e 0° to 50° C (32° to 1 22° F) Stor age Temper atu re - 10° to 6[...]
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A-4 A P P E N D I X A: S P E C I F I C A T I O N S Hub Ca p acities This se c t ion provi des gu ideli nes for in stal lin g Edge Ro uter m odu l e s in ONli ne or O Nc ore h ubs. ON lin e Hub Capa cit ies F o ll o w t he gui del in es in T a b le A- 6 w hen in sta ll ing ON lin e Ed ge Ro ut er mo du le s i n a n O N lin e S ys te m C o nce nt ra [...]
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Cable Pinou ts A- 5 F o ll o w t he gui del in es in T a b le A- 8 w hen in sta ll ing ON lin e Ed ge Rou t er mod ul es in an ON core 1 0 -slo t or 1 7-s lo t hub. . C ab le Pino uts Use the in f o rma tion in thi s s ecti on to ensu re that th e cables and co n n ecti n g ha rdwa re m eet requi rem e nts. F or prop er o p erati on , use on ly app[...]
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A-6 A P P E N D I X A: S P E C I F I C A T I O N S T hi s s ect io n de scri bes : ■ Con sole P o rt Pi nouts ■ Au xil i a r y P o r t Pi n o ut s ■ DB -25 Nul l M od em Ca ble ■ Se ri al P o rt P i nout s Console P o r t Pin ou ts This se c tion lis ts th e cabl e pi no uts for the : ■ DT E co ns ol e p or t ■ Mini- DIN t o D B-25 mo d[...]
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Cable Pinou ts A- 7 F igu re A- 1 i d en tifi es the pi n s th at th e 8 -p in m ini-D IN por t uses. F ig ur e A-1 Min i-DI N Se rial Por t P in outs M ini- D IN to D B-2 5 Mo de m Cable T abl e A-1 0 lis ts con sole por t p i n outs fo r t he 3Com Op enHub ™ Ma nage ment Cabl e (mi n i-DI N to D B- 25 mo de m a d apter ca ble ). T able A- 10 Co[...]
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A-8 A P P E N D I X A: S P E C I F I C A T I O N S Auxiliar y P or t Pin ou ts T abl e A- 11 lis ts th e cab le pin outs for th e aux ilia r y por t on the Edg e Rou t er mo dule. M ini- D IN to D B-2 5 Mo de m Cable T abl e A- 12 lis ts a uxi li ar y por t pin outs for th e 3 Com OpenH ub M an ag em en t Cabl e (mi n i-DI N to D B- 25 mo de m a d [...]
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Cable Pinou ts A- 9 DB-25 Nu ll Modem Ca ble Use a n ul l mod e m ca ble to conne ct the Edg e R ou ter mo d u le to an othe r DT E devi ce (for exam p le, a dum b term i nal ). Se rial Por t Pinou ts This se c tion l is ts ca ble pinouts for each ty pe of s ynch ron ous s eri al cabl e suppor ted by the seri al por ts on the Edg e Rou t er m od ul[...]
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A- 10 A P P E N D I X A: S P E C I F I C A T I O N S EIA-53 0 DT E S y nchron ous Se rial Cab le Pino uts T abl e A- 13 l ists pin outs for E IA-5 3 0 D TE syn ch ron ous se ri al cabl e (P ar t Nu m ber E R M5 30- CAB) . T able A- 13 EIA- 530 DTE Cable Pino uts (DB -25) 2 5 Pin 1 Sig na l Dire ction DTE DCE 2 25 Pin Sign al DT E DCE Dire ction J2 [...]
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Cable Pinou ts A-1 1 RS-232 DTE and DCE Seria l Cable Pinouts T abl e A - 14 lists pin outs for : ■ RS- 232 DTE s ynch ron ou s s er ial ca ble (Par t Nu mber E R M2 3 2-C AB) ■ RS-2 32 DC E syn chron ous ser ia l cable ( Par t Nu mber E R F232- C AB ) ) T able A- 14 RS-232 DTE a n d DCE Ca ble Pin outs (DB- 25 ) 2 5 Pin 1 Sig na l DT E DCE Dir[...]
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A- 12 A P P E N D I X A: S P E C I F I C A T I O N S RS-449 DTE and DCE Seria l Cable Pinouts T abl e A - 15 lists pin outs for : ■ RS- 449 DTE s ynch ron ou s s er ial ca ble (Par t Nu mber E R M4 4 9-C AB) ■ RS-4 49 DC E syn chron ous ser ia l cable ( Par t Nu mber E R F449- C AB ) T able A- 15 RS-449 DTE a n d DCE Ca ble Pin outs (DB- 37 ) 3[...]
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Cable Pinou ts A-1 3 V .35 DTE and DCE S erial Cable Pino ut s T abl e A - 16 lists pin outs for : ■ V .35 DTE s ynch ron ous serial cabl e (Par t Num b er ERM V3 5- C AB ) ■ V .35 DCE s ynch ron ous serial cabl e (Par t Num be r E RF V3 5-C AB) T able A- 16 V .35 D TE and DCE Ca b le Pinou t s ( W i n c h ester-T ype 34-Pin ) 3 4 Pin 1 Sig na [...]
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A- 14 A P P E N D I X A: S P E C I F I C A T I O N S X.21 DTE an d DC E Seria l Cable Pinout s T abl e A - 17 lists pin outs for : ■ X.2 1 DTE s yn ch ron ous s eri al cabl e (Par t Num b e r ERM X2 1- C AB) ■ X-2 1 DC E syn ch ron ou s ser ia l cable (Par t Nu mber E RF X2 1-C AB ) T able A- 17 X.21 DTE and DCE Cable P inouts (D B -15 ) 1 5 Pi[...]
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B T E C H N I C A L S U P P O R T 3Com provid e s ea sy acce ss to techn ical s upp or t inform ati on throu g h a variety of s er vices. This a ppen dix c ontain s th e followi n g s ectio ns: ■ Onl ine T ec h n ical Se r vices ■ Suppo r t Fr om Y our Netwo rk Suppli er ■ Suppo r t Fr om 3 Com Cor por atio n ■ Retur n i n g Produc ts for R[...]
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B-2 A P P E N D I X B: T E C H N I C A L S U P P O R T Acce ss by An a lo g Mo de m T o reach the ser vi ce by mo dem , set you r m odem to 8 data bi ts, n o par it y , an d 1 stop bi t. Call the teleph on e n um ber nea res t you: Acce ss by D ig ita l M o d em ISDN u sers c an call in to 3Co mBBS us ing a digita l mod e m fo r fast acces s up to [...]
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Onl i ne Te ch ni cal Ser vi ce s B- 3 W or ld Wid e W eb S ite Access the lates t net work ing inform ation on th e 3Com W or l d Wide Web site by en teri ng ou r UR L into y our Intern et brow s er : h ttp://ww w.3 Com.com/ This se r v ice features ne w s an d in for m atio n abo ut 3Com prod uc ts, cus tome r ser v ice and s uppo r t, 3Com Cor p[...]
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B-4 A P P E N D I X B: T E C H N I C A L S U P P O R T L o cal a cc ess numb er s ar e a v a ila b le wi thi n th e fol lowi ng co u nt rie s: Sup po r t F rom Y o u r Net work Supplier If add iti on al a ssi stan ce i s requ ire d, contact yo ur netw or k su ppl ie r . Many suppl ie r s are autho rize d 3Com se r vice pa rtn ers wh o are q uali fi[...]
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Support From 3Com Corporation B- 5 Sup po r t F rom 3Com C orp orat io n If you a re un abl e to re cei ve su ppor t from you r ne two rk s up pli er , t e ch nical suppor t contrac ts are a vaila ble from 3Com . I n t h e U . S. an d C an a da, ca ll (8 00) 87 6- 32 66 for cus tom er s er vice. If you a re outs i de the U .S. and Can ada, contac t[...]
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B-6 A P P E N D I X B: T E C H N I C A L S U P P O R T A ccessing the 3C om ISD MIB The 3Com Ma na gem ent Info rmati on Base (MIB ) for th e Integrated S ystem s Di vis ion (ISD) de sc ribes com m an d s that ena ble you to manag e 3 Com SNM P-b a sed pro du c ts. The M IB i s availabl e over th e I ntern et on an an ony m ous FTP ser ver . Upd a [...]
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I N D E X 1 I N D E X Numerics 3Com B ulletin B oard Serv ice (3ComB BS) B-1 3C om sales offic es B-5 3C omF acts B-3 3ComF orum B- 3 A Audien ce o f Manua l 9 Aux ilia r y por t pinouts A-8 specification s 3-11 troubles hootin g 5-5 B B a ckplan e 2-13 Bulle tin board ser vice B- 1 C Cable pinouts c ons o l e port A-6 to A-7 EIA-530 DTE c able A- [...]
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2 I N D E X F F aceplate 2-13 F ax ser vice. Se e 3ComF a ct s FCC notice ii F irm ware upgra ding 1-8 Flo wcha r t ins talla tion 2-2 F ront panel LEDs 4-1 H Hardwa r e spe cifications A-1 Hot swa pping 2-13 I Installation flowchar t 2-2 hot swapping 3- 7 ONcore Ed ge Route r mod ule 2-13 to 2- 15 ONlin e E dge Route r module 2-12 to 2-13 quick 2-[...]
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I N D E X 3 R Return ing products for repair B-5 Rou ter (RTR ) L ED 5-2 Rou ter problems troubles hootin g 5-2 Router So ftware Support Ser vi ce 1-8 RS-232 DTE/ DCE cable pi n outs A- 11 RS-449 DTE/ DCE cable pi n outs A- 12 S SHOW MODULE command 4-4 SHOW PORT command 4-6 Simple Network M a n ageme nt P rotocol (SNM P) 1-7 SNMP C o m mands B-6 So[...]
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LIMITED W AR RANTY HAR DW ARE: 3Com warrants its ha r d ware products to b e free from d efect s in workmanship and m at erials, under normal use and service, for the following lengths of time from t h e date of purchase from 3Com or its Authorized Reseller: If a p roduct does not operate as warranted abo v e during the applicable warranty period, [...]
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GOVERN ING L A W: This Limit ed Warranty shall be govern ed by t he laws o f the state of California. 3Com Cor p oration 5400 Bayfront P laza Santa Clara , CA 9505 2-8145 (4 08) 764-5000 3/18 /96[...]