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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of 3Com 3CWXMUPA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of 3Com 3CWXMUPA should contain:
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Table of contents for the manual
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Page 1
Part No. 735- 9502-0011, Re vision C Published Octo ber 2004 W IR ELESS LAN S WITCH M ANAGER (3WXM) V ERSION 3.0 R ELEASE N OTES CAUTION: If you are upgrading from a Beta version, you must save a copy of your network plans (lo cated in the 3ComWireless Switch Managerxmldb folder), uninstall the Beta version and include the option to delete the n[...]
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Page 2
2 W IRELESS LAN S WITCH M ANAGER (3WXM) V ERSION 3.0 R ELEASE N OTES Licensing 3WXM comes with a base license key , which is located inside the CD cover . T o use 3WXM, you need to enter the base key and an activation key , which you obtain fr om 3Com. The base key and activation key enable you to manage up to 10 wireless LAN switches. T o manage m[...]
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Page 3
Submitting Problem Reports 3 5 T ype the upgrade license key in the License Key box and click Next . 6 Click Get Activati on Key to access the product acti- vation key for your upgrade license . Register your upgrade license in order to obtain its activation key . 7 Copy the activation key for the u pgrade license from the web page and paste it int[...]
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Page 4
4 W IRELESS LAN S WITCH M ANAGER (3WXM) V ERSION 3.0 R ELEASE N OTES prob lem occurred. Y ou must pr ovide the name of your company . 3 Click Save to stor e the p roblem report on the 3WXM host. The problem r eport is saved as a directory with a name contain ing the timest amp of the problem report (for exam ple, Thu-Aug-19-13-04-1 1-PDT -2004). Th[...]
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Page 5
Known Problems 5 bers, 3WXM assu mes that the r eferen ce is a VLAN ID. Otherwise, 3WXM assumes that the r eference is a VLAN name. Do not use VLAN names that cons ist entirely of num- bers. Changes in the order of ne twork or admin access rules are not displayed in Review Changes. (14191) Network and admin a ccess rules are organized in order ed l[...]
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Page 6
6 W IRELESS LAN S WITCH M ANAGER (3WXM) V ERSION 3.0 R ELEASE N OTES There is no current workar ound. If you perform an “Undo” in this situation, you will undo the last sup- ported action, instead. 3WXM incorrectly r eports Mobility Domain configuration changes after deleting and re-uploading a WX switch. (16044) If you delete a WX switch and r[...]
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Page 7
Known Problems 7 If this occurs, wait 30 seconds for the interf ace to reach the Forwarding state, then acc ept the WX switch's change in 3WXM. Extended character sets not supported in CAD files. (17778) 3WXM does not su pport characters that are non-ASCII or not in the U. S. character set for plan names or for text strings within CAD files (D[...]
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Page 8
8 W IRELESS LAN S WITCH M ANAGER (3WXM) V ERSION 3.0 R ELEASE N OTES column of the Status Summ ary window . For example, if a WX switch goes down, its icon t ur ns red. How- ever , if the MAP or WX switch for a disabled ra dio goes down, the radio does not turn red. In addition, the value in the Status colu mn of the Status Summary window changes f[...]