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A good user manual
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of 3Com Baseline 2816 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of 3Com Baseline 2816, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the 3Com service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of 3Com Baseline 2816.
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Table of contents for the manual
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Page 1
www.3com.com Part No. DUA1648-5AAA03 Published August 2005 Baseline Switch 2816-SFP/2824-SFP Plus User Guide 3C Number: 3C16 485A/3C16487[...]
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3Com Corporation • 350 Campus Dri ve • Marlborough • MA USA 01752-3064 Copyright © 2004-2005 , 3Com Corporation. All rights r eserved. No part of this documentation may be r eproduced in any form or by any means or used to make any derivative wo rk (such as trans lation, transformation, or adaptation ) without written per mission from 3Com C[...]
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C ONTENTS A BOUT T HIS G UIDE Naming C onvention 5 Conventions 5 Related Docu mentation 6 Documentation Comments 6 Produc t Registration 6 1 I NTR ODUCING THE B ASELINE S WITCH Overview of the Baseline Switch 7 Features and Capabi lities 7 Autosensing of MDI/MDIX Connections 7 Autonegotiating 10/100/1000 Mbps Ports 7 SFP Ports 7 Physical Feature s [...]
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Page 4
Changing the Admin Pa ssword 28 Modifying the IP Addr ess Settings 29 Automatic IP Co nfiguratio n 29 Setting the IP Addr ess 30 Configuring Port Settings 31 Basic Port Configuration 31 Advanced Port Configuration 33 Configuring VLANs 33 Creating a VLAN 34 Sample VLAN Configurati ons 35 Removing a VLAN 37 Configuring Link Aggr egation 37 Guidelines[...]
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Page 5
A BOUT T HIS G UIDE This guide is intended for use by those r esponsible for installing and setting up network equipme nt. Consequently , it assumes a basic working knowledge of local area ne tworks (LANs). If a release note is shi pped with th is 3Com B aseline Switch 2816-SFP/2824-SF P Plus and contains information that differs from the informati[...]
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6 A BOUT T HIS G UIDE Related Documentation In addition to this gui de, each 3Com Baseline Switch 2816-SFP/2824-SFP Plus documen tation set includes the following : ■ Online Help – Accessible fr om the W eb interface, provides info rmation that helps you perform tasks using the Web interface. ■ Release Notes – Prov ide information about the[...]
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1 I NTR ODUCING THE B ASELINE S WITCH This chapter pr ovides an ov erview of th e features and capabilities of the 3Com ® Base line Switch 2816/2824-SFP Plus. It al so identifies the contents of the Switch package and helps you get to know the physica l features of the device. Overview of the Baseline Switch The 3Com Baseline Switch 2816-SF P/2824[...]
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8 C HAPTER 1: I NTRODU CING THE B ASELINE S WITCH any combination. Th is of fers you the fl exibility of using SFP transceivers to pro vide connectivity between the Switch and a 1000 Mbps cor e network. When an SFP port is in ope ration, the corr esponding 10/100/1000BAS E-T port is disabled. Physical Features Figure 1 shows the fr ont and r ear pa[...]
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Page 9
Physical Fe atures 9 supports automatic MDI/MDI-X detecti on and can be connected to a 10BASE-T , 100BASE-TX, or a 1000BASE-T device. Ports 1 to 16 (2816-SFP) or ports 1 to 24 (2824-SFP) ar e auto-negotiating: thei r speed and duplex mode (half duplex or full duplex for 10BASE-T and 100BAS E-TX, full duplex only for 1000BASE-T) ar e automatically d[...]
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10 C HAPTER 1: I NTRODU CING THE B ASELINE S WITCH (4) Module Active LEDs The Module Active LEDs shows the status of any SFP modules that ar e installed. (5) Port Duplex LEDs The second and fourth (bottom) r ow of Status LEDs, which are c olored y ellow , show the duplex status of the related ports. (6) Power LED The Power LED shows the power statu[...]
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Page 11
Package Cont ents 11 (7) Self-Adhesive Pads The unit is supplied with four self-a dhesive rubber pads. If you intend to rack-mount the Switch, do not apply the pads. If the unit is to be part of a fr ee-standing stack, apply the pads to each marked corner area on the underside of the unit. Place the unit on top of the lower unit, ensuring that the [...]
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12 C HAPTER 1: I NTRODU CING THE B ASELINE S WITCH[...]
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2 I NSTALLING THE S WITCH This chapter contain s information that you need to install and set up the Switch . It covers the following topics: ■ Befor e Y ou Begin ■ Positioning the Switch ■ Rack-Mounting or Fre e-Standing ■ Supplying Power to the Switch ■ Connecting a Network Device ■ Using SFP T ransceivers ■ Performing Spot Checks B[...]
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14 C HAPTER 2: I NSTALLING THE S WITCH Alternatively , the Switch can be rack-mounted in a wiring closet or equipment r oom. A mounting kit, containing two mounting brackets and four scr ews, is supplied with the Switch. When deciding wher e to position the Switch, ensu re that: ■ It is accessible and cables can be con nected easily . ■ Cabling[...]
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Rack-Moun ting or Free- Standing 15 3 Insert the two screws suppli ed in the mounting kit, and the fully tighten with a suitable screwdriver . Figur e 2 Inserting the Sc rews 4 Repeat the two previous ste ps for the other side of the unit. 5 Insert the unit into the 19 -inch rack and secure with suitable scr ews (not pr ovided). 6 Reconnect the cab[...]
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16 C HAPTER 2: I NSTALLING THE S WITCH Apply the pads to the underside of each Swit ch, sticking one in the marked area at each corner . Place the Switch units on top of each other , ensuring that the pads of the upper unit line up with the recesses of the lower unit. Supplying Power to the Switch Power pr oblems can be the cause of serious failure[...]
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Page 17
Connecting a Network Device 17 If POST fails, try the following: ■ Power off the Switch, an d then power it on again. Check the Power LED and see if POST was successfully completed. ■ Reset the Switch. See “Resetting to Factory Defaults” on page 43. CAUTION: Resetting the Sw itch to its factory defaults erases all your settings. Y ou will n[...]
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18 C HAPTER 2: I NSTALLING THE S WITCH 2 Connect the other end to th e appropriate RJ-45 port on the connecting device. For 1000BASE-T operati on, 3Com reco mmends using Category 5e or 6 cables. Using SFP T ransceivers The following se ctions describe how to i nsert and remove an SFP transceiver from an SFP slot. SFP transceivers are hot-insertable[...]
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Page 19
Performing Sp ot Checks 19 Figur e 4 Inserting an SFP T ransceiver 2 Gently slide the transceiver into the SFP slot until it clicks into place. CAUTION: SFP transceivers are keyed and can be properly inserted only one way . If the transceiver does not click when you insert it, remo ve it, turn it over , and then re-insert it. 3 Remove the plastic p[...]
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Page 20
20 C HAPTER 2: I NSTALLING THE S WITCH Ta b l e 6 Item s to Check If you experience any pr oblems operati ng the Switch, refer to “T roublesh ooting” on page 49. Item V erify Th at Cabling All external cabling co nnections ar e secur e and that no cables are pulled tau t Cooling F an Where possible, check that th e cooling f an is operatin g by[...]
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Page 21
3 C ONNECTING TO THE W EB I NTERFACE The Switch has a built-in W eb interface that you can use to set the admin password, cha nge the IP addre ss that is assigned to the Switch, and configur e its advanced settings. If you only want the Switch to function as a basic l ayer 2 switch, you do not need to access the Web interface and configure the Swit[...]
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Page 22
22 C HAPTER 3: C ONNECTING TO TH E W EB I NTERFACE The Welcome screen of Discovery appears. Figure 5 W elcome Sc reen o f Discover y 2 If the computer has multiple network adapte rs, select the adapter that connects the computer to the Switch, and then click Next . If the computer has only one adapter , click Next . Discovery searches the ne twork [...]
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Page 23
Navigating Around the Web Inter face 23 The logon page also displays the I P address that the Switch is currently using. Figur e 7 Logon Pag e T o log on to the Web interface: 1 In Username , typ e admin . 2 Leave the Passw ord field blank. 3 Click OK . Navigating Around the W eb Interface The Web interface has bee n designed to enable you to easil[...]
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Page 24
24 C HAPTER 3: C ONNECTING TO TH E W EB I NTERFACE Ta b l e 7 Available Menu Items Buttons Depending on the page that is curr ently displayed, th e following buttons may appear: ■ Apply – Click to save and apply any changes that you have made ■ Cancel – Click to discard any un saved changes ■ Help – Click to display the context-sensitiv[...]
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Accessing the In terface W ithout Using D iscover y 25 ■ Enable or disable flow contr ol ■ Configur e the speed duplex settings ■ Set traffic priority for the port Accessing the Interface Without Using Discovery The Discovery application works by automati cally detecting the IP addr ess that is assigned to the Switch, and then using that ad d[...]
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26 C HAPTER 3: C ONNECTING TO TH E W EB I NTERFACE[...]
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4 C ONFIGURING THE S WITCH This chapter pr ovides info rmation on how to config ure the Switch’ s features. T opics include: ■ Configuration Overview ■ Viewin g Switch Informa tion ■ Changing the Admin Passwor d ■ Modifying the IP Address Settings ■ Configuring Port Settings ■ Configuring VLANs ■ Configuring Link Aggr egation ■ Vi[...]
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Page 28
28 C HAPTER 4: C ONFIGURING THE S WITCH Figure 9 Summary Page Information that you can view on the Summary page include: ■ System Information – Contains optional fiel ds that you can fill out to identi fy the Switch. It also shows the object ID and the time elapsed since th e Switch was last started. After you update any of the editable fields [...]
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Page 29
Modifying t he IP Addres s Settings 29 Figur e 10 Passwor d Page T o set the adm in password: 1 On the menu, click Password . The Change Administration Passwor d page a ppears. 2 In Old Password , type your current pa ssword. By default, the Switch does not h ave any password. I f this is your first time to access th is page or if you have not prev[...]
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Page 30
30 C HAPTER 4: C ONFIGURING THE S WITCH sticker on the base of the Sw itch. This sti cker contains the MAC address and default IP address of the Swi tch. T o detect its IP info rmation using the auto matic config- uration pr ocess, the Switch goes thr ough the following sequence of steps: 1 The Switch tries to configur e itself with the default IP [...]
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Page 31
Configurin g Port Sett ings 31 Ta b l e 8 IP Setting Opti ons After you configure the Swi tch’ s IP address settings, click Apply to s ave your changes. Configuring Port Settings Using the Web interface, you can configure the speed/duplex and flow contr ol settings of each port. Y ou can also view the curr ent connection status of each port or sh[...]
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32 C HAPTER 4: C ONFIGURING THE S WITCH ■ Label – Opti onal nam e fo r the port to help you identify the device connected to it. For ex ample, if an access point is connected to this port, you can label it a s Access Point . ■ Status – Enables and disables the po rt ■ Flow Contr ol – Enables and disables flow contr ol on the port. When [...]
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Page 33
Configurin g VLANs 33 always negotiate to half-dup lex, resulting in a duplex mismatch. This can result in a signifi cant reduction in network performance. If you are unsure of how to configure the speed/duplex setti ng, simply enable autonegotiation for the port. Y ou cannot modify the speed/duplex settings of ports that are members of a tr unk or[...]
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34 C HAPTER 4: C ONFIGURING THE S WITCH VLAN serves as a logi cal workgroup with no phy sical barriers, and allows users to shar e information an d resour ces as though located on the same L AN. Y ou can use the Switch to create VLANs to organize any grou p of ports into separate broadca st domains. VLANs confine broa dcast traffic to the origin at[...]
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Page 35
Configurin g VLANs 35 happens, you will need to reset the Switch to factory settings. To c r e a t e a V L A N : 1 On the menu, click VLANs . The VLANs page app ears. 2 In VLAN ID , click Create New VLAN . 3 In VLAN ID (1-4094 ) , type an unused ID number for the VLAN that you are creating. VLAN IDs range from 1 to 4094. Figur e 15 Create VLAN s Pa[...]
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Page 36
36 C HAPTER 4: C ONFIGURING THE S WITCH Figure 16 Deskto p VLAN Configu ration If you want to add ports 7, 8, and 16 to VLAN2 (as shown in F igure 16), so that the ports on the defau lt VLAN1 and the ports on VLAN2 cannot communicate with each other , do the following: 1 Create a new VLAN and set the VLAN ID to 2. Re fer to “Creating a VLAN” fo[...]
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Page 37
Configuri ng Link Ag gregation 37 Figur e 17 Uplink VLAN Configuration T o set up the configuration shown in Figure 17, do the following: 1 Create VLAN2 on both Switch 1 and Switch 2, and assign the same name to it. Y ou need not create VLAN1 since it exists by default. 2 On Switch 1, set the ports th at y ou want to be part of VLAN2 to D (d esktop[...]
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Page 38
38 C HAPTER 4: C ONFIGURING THE S WITCH T runking permits the connection of multiple ports to the same remote devi ce in order to achieve hi gher network through put. For link aggr egation to work , the trunks must be configur ed on both ends (switches). The Switch does not support the Link Aggregation Control Protocol (LACP), which is specified in[...]
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Page 39
Configuri ng Link Ag gregation 39 Modifying Settings and Deleting an Aggre gated Link Use the Modify/Delete tab to modify th e trunk name and configure flo w control and duplex settings of the aggregated l ink. T o modify trunk settings: 1 On the Modify/Delete tab, modify any of the following settings: ■ Name — Allows you to label an i nterface[...]
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Page 40
40 C HAPTER 4: C ONFIGURING THE S WITCH Figure 20 Summary T ab Viewing Statistics The Statistics page shows a su mmary of traf fic statistics for all ports, as shown in Figure 21. Figure 21 Statistics Page Figures that appear onscr een indicate the number of packets transmitted (Tx) and re ceived (Rx). ■ T o reset all packet counts to zer o, clic[...]
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Page 41
Mirroring P ort T raffic 41 Figur e 22 Port Stat istics Page Figures on the Statistics page for individ ual ports are not updated in real time. T o view the latest statistics for the port, click Refresh . Mirroring Port T raffic The Switch allows you to monitor traf fic going in and out of a particular port. For traffic monitoring to work, you need[...]
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Page 42
42 C HAPTER 4: C ONFIGURING THE S WITCH ■ Analyzer Port — This is the port to which the analyzer is attached. 4 Click Ap ply . For information on how to inte rpret the output on the port analyzer , refer to its accompanying documentation. Running Cable Diagnostic The Switch pr ovides cable diagnostic, which helps you detect and r esolve issues [...]
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Page 43
Using the S ystem T ools 43 Figur e 25 Restart T ab Any network users who are curr ently accessing the Internet will have their access interrupted while the restart takes place, and they may need to reboot their computers when the r estart has co mpleted and the Switch is operational again. Configuration Use the Configuration tab to reset the Switc[...]
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44 C HAPTER 4: C ONFIGURING THE S WITCH need to restart your co mputer to re-establish communication with the Switch. Backing Up and Restor ing Configuration T o back up the Switch’ s setting to a configuration file, click Ba ckup . Y ou will be prompted to downloa d and save a file to disk. T o reload configuratio n settings that you previ ously[...]
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Page 45
Using the S ystem T ools 45 lost while the new software is being copied to the Switch). The upgrade pr ocedure can take a few minutes, and is complete when the P ower LED has stopped flashing and is permanently gr een. Make sure that you do no t inter- rupt power to the Switch during the upgrade pr oce- dure; if you do, the software may be corrupte[...]
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46 C HAPTER 4: C ONFIGURING THE S WITCH Figure 28 Spanni ng T ree T ab ■ Forward — Spanning tree BPDU packets r eceived on a port ar e forwarded to al l other ports. ■ Block and Di scard — Spanning tr ee BPDUs recei ved on a port ar e dr opped. The Swit ch does not forwar d BPDUs to other ports. The Switch does not participate as a bridge n[...]
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Page 47
View ing Support Inf ormation 47 The traffic prio ritization feat ur e supported by the Switch is compatible with the r elevant sections of the IEEE 802.1D standar d (incorporating IEEE 802.1p). This Switch uses the W eighted Round Robin (WRR ) algorithm to determine the fr equency at which it services each priority queue. The Switch al lows you to[...]
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48 C HAPTER 4: C ONFIGURING THE S WITCH Figure 30 Suppor t Page[...]
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Page 49
5 T RO U B LE S H O O T I N G This chapter lists some issu es that you may encounter while installing, us ing, and managing the Switch, with suggested courses of corrective acti on to take. If you encounte r an issue that is not l isted here and you cannot solve it, check the 3Com Knowledgebase at http://knowledgebase.3com.com befor e contacting yo[...]
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50 C HAPTER 5: T ROUBLESHOOTING ■ The device being connected to is po wered on and operating corr ectly . ■ The cable is connected at both ends. ■ The cable is not damaged. ■ If the connection is to a workstation, that the workstation's network inte rface is in stalled and configur ed correctly . ■ The correct category of ca ble is b[...]
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Page 51
Solving LE D Issues 51 If the firmware image beco mes corrupted , you nee d to upgrade the firmwar e. The Switch goes into Fail Safe mode, and the page shown in Figur e 31 displays. Figur e 31 Fail Safe Mode Page f T o upgrade the firmware, click Browse , and follow the on-screen in structions to upgrade the Switch to the requir ed version of firmw[...]
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Page 52
52 C HAPTER 5: T ROUBLESHOOTING 4 Click on the REST ART THE SWITCH button. 5 Restor e the configuration file that you backed up in step 1. Refer to “Configuration” on page 43 for details. If the Pr oblem Persists If the problem persi sts and the unit still does not operate successfully , contact your supplier with the following information befo[...]
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Page 53
A O BTAINING S UPPORT FOR Y OUR P RO D U C T Register Y our Product W arranty and other service benefits start fr om the date of purchase, so it is i mportant to register your pr oduct quickly to ensur e you get full use of the warranty and other service benefits available to you. W arranty and other service benefits are enabled thr ough produ ct r[...]
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Page 54
54 A PPENDIX A: O BTAINING S UPPORT FOR Y OUR P RODUCT Updates you must first reg ister your product on the 3Com Web site at http:// eSupport.3com.com/ . First time users will need to apply for a user name and passwor d. A link to software download s can be found at http://eSupport.3com.com/ , or under the Produc t Support heading at www.3com.com/ [...]
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Page 55
Contact Us 55 . Country T elep hone Number Asia, Pacific Rim T elephone T echnica l Support and Repa ir Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Philippines P .R. of China Singapo re S. Kor ea Ta i w a n Thailand 1 800 678 515 800 933 486 +61 2 9424 5179 or 000800 6501 111 001 803 61 009 00531 616 439 or 03 3507 5984 [...]
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56 A PPENDIX A: O BTAINING S UPPORT FOR Y OUR P RODUCT Antigua Argentina Aruba Bahamas Barbados Belize Bermuda Bonaire Brazil Cayman Chile Colombia Costa Rica Curacao Ecuador Dominican Re public Guatemala Haiti Honduras Jamaica Martinique Mexico Nicaragua Panama Paraguay Peru Puerto Ri co Salvador T rinidad and T obago Uruguay V enezuela Virgin Isl[...]
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Page 57
B T ECHNICAL I NFORMATION Related Standards The 3Com Baseline Switch 2816/2824-SFP Plus has been designed to the foll owing standar ds: Environmental Physical Electrical Functional ISO 8802-3, IEEE 802.3 (Et hernet), IEEE 802.3u (Fast Et hernet), IEEE 802. 3ab and IEEE 802.3z (Gigabit Et hern et), IEEE 802 .3x (Flow Contr ol), IEEE 80 2.1D 1998 (Br[...]
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58 A PPENDIX B: T ECHNICAL I NFORMATION[...]
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Page 59
C S AFETY I NFORMATION Important Safety Information Please read the foll owing sa fety information carefully befor e installing the Baseline Switch 2816-SFP/ 2824-SFP Plus. WAR NI NG : Installation and removal of the unit must be carried out by qualified perso nnel only . ■ If installing the Switch unit in a stack with other units, the Switch uni[...]
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Page 60
60 A PPENDIX C: S AFETY I NFORMATION Power Cord Set This must be appr oved for the country where it will be used. L'Information De Sécurité Importante V euill ez lir e à fond l' informat ion de la sécu rité suivante avant d'ins taller le B aseli ne Switch 2816-SFP/2824-SFP Plus. A VER TISSEMENT : L ’installation et la dépose [...]
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Page 61
Wichtige Sicherh eitinforma tionen 61 France et Pérou Uni quement Ce groupe ne peut pas êtr e alimenté par un disposi tif à impédance à la terre. Si vo s alimentations sont du type impédance à la terre, ce gr oupe doit êtr e alimenté par une tension de 230 V (2 P+T) par le bi ais d’un transformateur d’isolement à rapport 1:1, avec un[...]
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62 A PPENDIX C: S AFETY I NFORMATION angeschlossenen Geräte unter SE L V -Bedingu ngen betrieben wer den. Stromkabel . Dies muss vo n dem Land, i n dem es benutz t wird geprüft werden: Schweiz ■ Dieser S tromstecker muß die SEV /ASE 1011Bestimmung en einhalt en. Europe ■ Das Netzkabel muß vom Typ H O3VVF3GO.75 (Mindest anforderun g) sein un[...]
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Page 63
G LOSSARY 10BASE- T The IEEE specification for 10 Mbps Ethernet over Category 3, 4 or 5 twisted pair cable. 100BASE- TX The IEEE specification for 100 Mbps Fast Ethernet over Category 5 twisted-pair cable. 1000BASE-LX IEEE 802.3z spec ification for Gigabit Ethernet over 9/125 micron cor e single-mode fiber cable. 1000BASE-SX IEEE 802.3z specificati[...]
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Page 64
64 G LOSSARY network, and r emove them by shutting down the bridge causing the lo op. Category 3 Cables One of five grades of T wisted Pair (TP) cabling defined by the EIA/TIA-568 stand ard. Category 3 is voice grade c able and can only be used in Ethern et networks (10BASE-T) to transmit data at speeds of up to 10 Mbps. Category 5 Cables One of fi[...]
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65 Fast Ethernet An Ethernet system that is designed to operate at 100 Mbps. Gigabit Ethernet An Ethernet system that is designed to operate at 1000 Mbps. Full Duplex A system that allows packets to be transmitted and received at the same time and, in ef fect, doubles the potential thr oughput of a link. Half Duplex A system that allows packets to [...]
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Page 66
66 G LOSSARY IP Internet Protocol. IP is a layer 3 network pr otocol that is the standar d for sending data th rough a network. IP is part of the TCP/IP set of protoc ols that describe the routin g of packets to addressed devices. An IP addr ess consists of 32 bits divided into two or three fields: a network number and a host number or a network nu[...]
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67 Network A Network is a collection of computers and other computer equipment that ar e connected for the purpose of exchanging informati on or sharing r esources. Networks vary in size, some ar e within a single r oom, others span continents. Ping P acket In ternet G roper . An internet utility used to determine whether a particular IP addr ess i[...]
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68 G LOSSARY more LANs than a bridge and ar e generally mor e sophisticated. TCP/IP T ransmission Control Pr otocol/I nternet Protocol. This is the name for two of the most well-known protocol s developed for the inter connection of networks. Originally a UNIX standar d, TCP/IP is now supported on almost all platforms, and is the pr otocol of the I[...]
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R EGULATORY N OTICES FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rul es. These limits are designed to pr ovide reasonable protec ti on against harmful interf erence in a commerical environ ment. This equipmen t generates, uses and can radiate radio fre[...]
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70 C HAPTER : R EGULATORY N OTICES[...]
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I NDEX Numbers 1000BASE-LX 63 1000BASE-SX 63 1000BASE-T 63 100BASE-TX 63 10BASE-T 63 802.1p Prioritization 46 A auto IP confi guration 29 default IP address 30 default mask 30 B bandwidth 63 C category 3 cables 64 category 5 cables 64 Category 5e Cables 64 Category 6 Cables 64 client 64 configuration overview 27 connecting network device 17 CSA sta[...]
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72 I NDEX local area network 66 M MAC address 66 media access contr ol 66 N network defined 67 O obtaining support/feedback 47 P passwor d 51 changing 28 default (blan k) 28 setting 29 positioning the Swi tch 13 POST 16 power cycle 42 power -on self-test See POST prioritization 802.1p 46 traffic 46 protocol defined 67 R restarting the Switch 42 RJ-[...]