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3Com Hub 1000 SX manual

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  • Page 1

    ® http://www.3com.com/ SuperStack ® II Hub 1000 SX User Guide A member of the 3Com SuperStack II System Part No. 09-1354-000 Published March 1998[...]

  • Page 2

    ii 3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145 Copyright © 1998, 3Com Corporation. All rights reserved. No part of this documentation may be r eproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation. 3[...]

  • Page 3

    C ONTENTS A BOUT T HIS G UIDE 1 I NTRODUCTION Hub 1000 SX General Description 1-1 Downlinks and Uplink 1-2 Full-Duplex Operation 1-2 Flow Control 1-2 Asymmetric Flow Control 1-3 Symmetric Flow Control 1-3 Auto-Negotiation 1-3 Forced Link 1-3 Features and Functions 1-4 2 I NSTALLING THE H UB Safety Precautions 2-1 Package Contents 2-1 Hub Descriptio[...]

  • Page 4

    iv 3 M AKING C ONNECTIONS Aggregating Servers 3-2 Connecting a Power Workgr oup 3-2 Aggregating Switches 3-3 Mixing Connections 3-4 Connecting Through the Uplink 3-5 T roubleshooting 3-6 A U SING THE C ONSOLE P ORT Requirements A-2 Connecting the Console Port A-2 With Power Connected A-2 With Power Disconnected A-3 POST Messages A-3 Logging On A-4 [...]

  • Page 5

    v B S PECIFICATIONS C T ECHNICAL S UPPORT Online T echnical Services C-1 World Wide Web Site C-1 3Com Bulletin Board Service C-1 Access by Analog Modem C-2 Access by Digital Modem C-2 3ComFacts Automated Fax Service C-2 3ComForum on CompuServe Online Service C-3 Support from Y our Network Supplier C-3 Support from 3Com C-4 Returning Products for Re[...]

  • Page 6

    [...]

  • Page 7

    vii F IGURES 2-1 Hub 1000 SX Front and Rear Panels 2-2 2-2 Attaching a Bracket for Rack Mounting 2-4 2-3 Rack Mounting the Hub 2-4 2-4 Sample GBIC Module 2-7 3-1 Server Farm Connection 3-2 3-2 Power Workgr oup Connection 3-3 3-3 Aggregated Switches Connection 3-4 3-4 Mixed Connection 3-5 3-5 Connection to Another Hub 1000 SX 3-5 3-6 Uplink Connecti[...]

  • Page 8

    [...]

  • Page 9

    ix T ABLES 1 Notice Icons 1 2 T ext Conventions 2 2-1 Downlink Connections 2-5 2-2 Hub 1000 SX Indicators 2-6 2-3 GBIC Modules 2-7 2-4 Advanced RPS Configuration Options 2-10 3-1 Gigabit Ethernet Maximum Cable Lengths 3-1 3-2 T roubleshooting Tips 3-6 A-1 Situations That Require Configuring Port Settings A-5 A-2 Port Configuration Menu A-7 A-3 H[...]

  • Page 10

    [...]

  • Page 11

    A BOUT T HIS G UIDE This guide contains installation pr ocedur es and technical information about the 3Com ® SuperStack ® II Hub 1000 SX Gigabit Ethernet full-duplex repeater (part number 3C510-SX). It is assumed that the user knows basic pr ecautions and procedures for working with electrical equipment and has experience installing, using, and m[...]

  • Page 12

    2 A BOUT T HIS G UIDE T able 2 T ext Conventions Convention Description Screen displays This typeface represents information as it appears on the screen. Commands The word “command” means you must enter the command exactly as shown in text and press Return or Enter. For example: To remove the IP address, enter the following command: SETDEFAULT [...]

  • Page 13

    1 I NTRODUCTION Gigabit Ethernet technology allows signal transmission at the rate of one gigabit per second (1 Gbps, or 1000 Mbps), while continuing to support IEEE 802.3 CSMA/CD local area networks. Using this technology , you can add gigabit bandwidth to critical ar eas of a network and fully leverage investments in Ethernet and Fast Ether net p[...]

  • Page 14

    1-2 C HAPTER 1: I NTRODUCTION Downlinks and Uplink The hub’ s eight 1000BASE-SX full-duplex downlink ports (downlinks) can connect to servers or clients that ar e equipped with Gigabit Ethernet network interface car ds (NICs) or to 10/100 Mbps switches that ar e equipped with Gigabit Ethernet uplink devices. One uplink port (uplink) accepts an op[...]

  • Page 15

    Flow Control 1-3 When the receiver’ s input buf fers can store packets again, it can either send another pause frame to tell the transmitter to r esume transmission, or wait for transmission to r esume. If the Hub 100 SX receives a pause frame, it does not remove the frame from the network. Instead, it corrupts the frame’ s CRC field and retra[...]

  • Page 16

    1-4 C HAPTER 1: I NTRODUCTION Features and Functions The hub can be mounted in a 19-inch standar d rack or placed on a flat surface. It supports the 1000 Mbps media access contr ol (MAC) as specified in the IEEE 802.3z standard. In addition, the hub has these features: ■ LED indicators report the status of each port and of hub operations. A met[...]

  • Page 17

    2 I NSTALLING THE H UB This chapter describes the Hub 1000 SX package contents and pr ovides installation procedur es for the hub and for optional GBIC modules and power systems. No configuration is requir ed to install and use the hub. Safety Pr ecautions T o avoid personal injury or damage to the Hub 1000 SX unit, observe the following safety pr[...]

  • Page 18

    2-2 C HAPTER 2: I NSTALLING THE H UB If you need to return the hub to 3Com, pack it in the original (or equivalent) packing material to maintain the warranty . If you order ed a GBIC module or optional power system, it is packaged separately from the hub. Hub Description The hub’ s front and r ear panels are shown in Figur e 2-1. Figure 2-1 Hub 1[...]

  • Page 19

    Preparing the Site 2-3 Rear Panel The AC input socket accepts a 100–240 V AC power cord. Power can be supplied through optional 3Com SuperStack II Advanced Redundant Power System (Advanced RPS) and SuperStack II Uninterruptible Power System (UPS) units. These units use the DC power connector . See “Using Optional Power Systems” later in this [...]

  • Page 20

    2-4 C HAPTER 2: I NSTALLING THE H UB . Figure 2-2 Attaching a Bracket for Rack Mounting 3 Insert the two scr ews and tighten with a scr ewdriver . Do not overtighten the screws. 4 Repeat steps 2 and 3 for the other side of the hub. 5 Mount the hub in the rack and secur e it with suitable scr ews, as shown in Figure 2-3. Figure 2-3 Rack Mounting the[...]

  • Page 21

    Interpreting Hub Indicators 2-5 7 Apply power to the hub in either of these ways: ■ Plug one end of the power cor d into the AC input socket and the other end into a power sour ce. ■ Connect the hub to a power supply , as described in “Using Optional Power Systems” later in this chapter . Placing on a Desktop If you place the hub on a desk [...]

  • Page 22

    2-6 C HAPTER 2: I NSTALLING THE H UB T able 2-2 Hub 1000 SX Indicators Indicator Color Status Meaning % BW usage meter Green Fluctuating The meter indicates the percentage of bandwidth that the hub is using. Because the hub can be connected to multiple network segments, this meter represents the aggregate load on the hub. PORT STATUS LEDs LEDs 1 th[...]

  • Page 23

    Installing and Connecting a GBIC Module 2-7 Installing and Connecting a GBIC Module The gigabit interface connector (GBIC) port on the r ear panel of the Hub 1000 SX chassis accepts an optional 3Com GBIC module that permits connection to a Gigabit Ethernet device. GBIC modules must be order ed separately in either single-packs or six-packs. By inse[...]

  • Page 24

    2-8 C HAPTER 2: I NSTALLING THE H UB T o install and connect a GBIC module, follow these steps: 1 Disconnect all power to the Hub 1000 SX. Disconnect the AC power cor d. If you ar e using an Advanced RPS unit, disconnect the RPS cable fr om the DC power connector . 2 Remove the GBIC module fr om its shipping container . 3 Slowly insert the module i[...]

  • Page 25

    Using Optional Power Systems 2-9 Power Modules At least one SuperStack II Advanced Redundant Power System Power Module T ype 2 is requir ed for each SuperStack II hub that you want to protect. The Hub 1000 SX requires the 100-watt, 3.3-volt version of the module (part number 3C16074). One Advanced RPS with Power Modules configured with straight ca[...]

  • Page 26

    2-10 C HAPTER 2: I NSTALLING THE H UB When switching from Advanced RPS (DC) to AC power or from AC power to Advanced RPS power , the Hub 1000 SX unit resets itself. For example, if both the RPS and AC cables are plugged in, and then either is removed, the unit resets itself when it changes to the other power source. Uninterruptible Power System The[...]

  • Page 27

    Using Optional Power Systems 2-11 Y ou can connect a UPS unit to an Advanced RPS unit as long as you do not exceed the maximum wattage (325 watts) for the UPS unit. T o verify that the UPS unit’ s maximum wattage is not exceeded, calculate the total power consumption of all units connected to the Advanced RPS. If the result is less than 325 watts[...]

  • Page 28

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  • Page 29

    3 M AKING C ONNECTIONS This chapter contains guidelines for making typical Hub 1000 SX network connections and for tr oubleshooting pr oblems with the hub. When making hub connections, follow the rules for maximum cable lengths, which are summarized in T able 3-1. If you connect 10/100 Mbps devices to the network, rules for Ethernet and Fast Ethern[...]

  • Page 30

    3-2 C HAPTER 3: M AKING C ONNECTIONS Aggregating Servers Y ou can use the Hub 1000 SX downlinks to aggregate servers into server farms . First, install 3Com 3C985-SX Gigabit EtherLink ® Server NICs in each server . Then, connect up to eight servers through the downlinks. The hub’ s optional gigabit interface connector (GBIC) uplink can connect t[...]

  • Page 31

    Aggregating Switches 3-3 Figure 3-2 Power W orkgroup Connection Aggregating Switches Y ou can use the Hub 1000 SX downlinks to aggregate 10/100 Mbps switches such as the 3Com SuperStack II Switch 1000, Switch 3000, or Switch 3900. The Switch 1000 and Switch 3000 units must be equipped with Gigabit Ethernet uplink devices (SuperStack II Switch Gigab[...]

  • Page 32

    3-4 C HAPTER 3: M AKING C ONNECTIONS Figure 3-3 Aggr egated Switches Connection Mixing Connections Y ou can vary connections according to your r equirements. For example, you can connect a number of servers and 10/100 Mbps switches thr ough the downlinks, and connect to the network backbone thr ough the uplink, as shown in Figur e 3-4. SuperStack I[...]

  • Page 33

    Connecting Through the Uplink 3-5 Figure 3-4 Mixed Connection Connecting Through the Uplink The best use of the hub uplink is as a backbone connection to a 3Com SuperStack II Switch 9300 Gigabit Ethernet switch, as shown earlier in Figure 3-1 thr ough Figure 3-2. Although two Hub 1000 SX units can be connected to each other thr ough their uplinks, [...]

  • Page 34

    3-6 C HAPTER 3: M AKING C ONNECTIONS The Hub 1000 SX itself can be used as the network backbone by connecting the uplink to a server equipped with a 3C985-SX Gigabit EtherLink Server NIC or to a 10/100 Mbps switch equipped with a 3C16925 uplink device (see Figur e 3-6). For these backbone connections, reconfigur e the uplink for asymmetric flow c[...]

  • Page 35

    A U SING THE C ONSOLE P ORT The Hub 1000 SX is ready to use and r equires no configuration. However , on rare occasions you may need to confi rm a POST failure, change a port’ s configuration, or update the firmwar e image to install a bug fix or a standards update. The console port pr ovides access to a simple scrolling command line interfa[...]

  • Page 36

    A-2 A PPENDIX A: U SING THE C ONSOLE P ORT Requir ements T o use the console port and CLI, you need: ■ A PC with a serial port ■ A null modem cable ■ A terminal-emulation pr ogram If you need to perform a firmwar e update, the terminal-emulation program must support one of these fi le transfer protocols: Xmodem, Xmodem-1K, or Xmodem-CRC. Co[...]

  • Page 37

    Connecting the Console Port A-3 With Power Disconnected T o connect the console port when the hub is disconnected from power: 1 Connect a null modem cable between the PC serial port and the console port on the Hub 1000 SX r ear panel. 2 T ur n on the PC. 3 Start the terminal-emulation pr ogram. 4 Configure the pr ogram with the same settings as th[...]

  • Page 38

    A-4 A PPENDIX A: U SING THE C ONSOLE P ORT Hardware Version 0 Bootcode Version 1.00, 02/05/98 Firmware Version 1.00, 02/05/98 **************************************************** * * * SuperStack II (tm) * * Hub 1000 SX * * Copyright (c)1997 3Com Corporation * * * **************************************************** Enter password -> Any POST F [...]

  • Page 39

    Changing the Password A-5 Changing the Passwor d Y ou can change the password if you need to. The new passwor d must be eight characters or fewer and cannot contain spaces or tabs. T o change the passwor d, enter: 4 Y ou are prompted to enter the old passwor d and then the new password, as shown in this example: ************************************[...]

  • Page 40

    A-6 A PPENDIX A: U SING THE C ONSOLE P ORT T o display the Port Configuration menu: 1 At the Configuration menu pr ompt, enter: 1 2 At the next prompt, enter the numbers of the ports that you want to configure. Y ou can specify a single port number , multiple port numbers separated by commas or spaces (for example: 5, 6 7), or a range of port nu[...]

  • Page 41

    Configuring Port Settings A-7 Disabling Ports The following example shows how to disable ports 3, 5, 6, and 7 and apply the changes. *************************************************** ** Hub 1000 Configuration Menu ** *************************************************** [1] Configure port settings [2] Display hub status [3] Update firmware image [4[...]

  • Page 42

    A-8 A PPENDIX A: U SING THE C ONSOLE P ORT (5) Show port settings (6) Use factory default settings (7) Save new port settings (8) Exit without change to settings (9) Apply changes and exit Selected ports: 3, 5, 6, 7 Enter choice -> 2 **** Port Configuration Menu **** (1) Enable port (2) Disable port (3) Enable Auto-Negotiation (4) Disable Auto-N[...]

  • Page 43

    Configuring Port Settings A-9 *************************************************** ** Hub 1000 Configuration Menu ** *************************************************** [1] Configure port settings [2] Display hub status [3] Update firmware image [4] Change password [5] Logout Enter choice -> 1 Enter port number(s), from 1 to 9: 1 **** Port Config[...]

  • Page 44

    A-10 A PPENDIX A: U SING THE C ONSOLE P ORT Because option 7 has been selected, the settings will persist after a hub reset. **** Port Configuration Menu **** (1) Enable port (2) Disable port (3) Enable Auto-Negotiation (4) Disable Auto-Negotiation (Force link) (5) Show port settings (6) Use factory default settings (7) Save new port settings (8) E[...]

  • Page 45

    Configuring Port Settings A-11 **** Port Configuration Menu **** (1) Enable port (2) Disable port (3) Enable Auto-Negotiation (4) Disable Auto-Negotiation (Force link) (5) Show port settings (6) Use factory default settings (7) Save new port settings (8) Exit without change to settings (9) Apply changes and exit Selected ports: 9 Enter choice ->[...]

  • Page 46

    A-12 A PPENDIX A: U SING THE C ONSOLE P ORT Displaying Hub Status Hub status includes a matrix of information about the hub ports. In this matrix, Y indicates yes and n indicates no. (See T able A-3.) T able A-3 Hub Status Information Category State Description Port is enabled Y The port is enabled for linking. n The port is disabled for linking. L[...]

  • Page 47

    Displaying Hub Status A-13 Hub status also includes POST and fan status, bandwidth utilization, hardwar e and firmware version, and MAC addr ess. The sample hub status display that follows is the r esult of the changes made in the previous section. T o view the hub status, enter: 2 When you have finished viewing the hub status, pr ess Enter to co[...]

  • Page 48

    A-14 A PPENDIX A: U SING THE C ONSOLE P ORT Restoring the Factory Default Settings T o restor e port settings to factory defaults: 1 At the Configuration menu pr ompt, enter: 1 2 Enter the numbers of the ports to be r estored to factory defaults. 3 At the Port Configuration menu pr ompt, enter: 6 4 Apply the changes. For example: ****************[...]

  • Page 49

    Updating the Firmware Image A-15 **** Port Configuration Menu **** (1) Enable port (2) Disable port (3) Enable Auto-Negotiation (4) Disable Auto-Negotiation (Force link) (5) Show port settings (6) Use factory default settings (7) Save new port settings (8) Exit without change to settings (9) Apply changes and exit Selected ports: 1, 2, 3, 4, 5, 6, [...]

  • Page 50

    A-16 A PPENDIX A: U SING THE C ONSOLE P ORT T ransferring the Firmware Image File Make sure that the terminal-emulation pr ogram supports one of the following file transfer protocols: Xmodem, Xmodem-1K, or Xmodem-CRC. T o transfer the firmware image file: 1 Obtain the file that contains the firmwar e image fr om the 3Com World Wide Web site: h[...]

  • Page 51

    Logging Off A-17 7 When prompted, enter the fi lename of the firmware image file. The terminal-emulation pr ogram begins to transfer the firmwar e image file. If you want to stop the file transfer , use the appropriate command in the terminal-emulation pr ogram. After the transfer is finished, the CLI displays the following message: File tra[...]

  • Page 52

    A-18 A PPENDIX A: U SING THE C ONSOLE P ORT T able A-5 lists fatal error messages. These messages indicate that the memory unit has failed. If you see a fatal err or message, return the unit to the supplier . T able A-4 File T ransfer Error Messages Message Meaning Action Xmodem error: Timed out sending NAK. The hub could not send a negative acknow[...]

  • Page 53

    B S PECIFICA TIONS This appendix lists the specifications for the SuperStack II Hub 1000 SX. Physical Dimensions Environmental Operating Ranges Power Requirements Height: 4.37 cm (1.72 in.) Width: 43.94 cm (17.3 in.) Depth: 30.48 cm (12 in.) Weight: 5.5 kg (12 lb) Operating temperatur e: 0˚ to 50 ˚C (32˚ to 122 ˚F) Storage temperatur e: –30?[...]

  • Page 54

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  • Page 55

    C T ECHNICAL S UPPORT 3Com provides easy access to technical support information thr ough a variety of services. This appendix describes these services. Information contained in this appendix is corr ect at time of publication. For the very latest, we r ecommend that you access 3Com Corporation’ s World Wide Web site. Online T echnical Services 3[...]

  • Page 56

    C-2 A PPENDIX C: T ECHNICAL S UPPORT Access by Analog Modem T o reach the service by modem, set your modem to 8 data bits, no parity , and 1 stop bit. Call the telephone number near est you: Access by Digital Modem ISDN users can dial in to 3ComBBS using a digital modem for fast access up to 56 Kbps. T o access 3ComBBS using ISDN, use the following[...]

  • Page 57

    Support from Your Network Supplier C-3 Local access numbers ar e available within the following countries: 3ComForum on CompuServe Online Service 3ComForum contains patches, softwar e, drivers, and technical articles about all 3Com products, as well as a messaging section for peer support. T o use 3ComForum, you need a CompuServe account. T o use 3[...]

  • Page 58

    C-4 A PPENDIX C: T ECHNICAL S UPPORT Support fr om 3Com If you are unable to r eceive support from your network supplier , technical support contracts ar e available from 3Com. Contact your local 3Com sales of fice to find your authorized service provider using one of these numbers: Regional Sales Office Telephone Number 3Com Corporation P.O. Box[...]

  • Page 59

    Returning Products for Repair C-5 Returning Products for Repair Before you send a pr oduct directly to 3Com for r epair , you must first obtain a Return Materials Authorization (RMA) number . Products sent to 3Com without RMA numbers will be r eturned to the sender unopened, at the sender’ s expense. T o obtain an RMA number , call or fax: Count[...]

  • Page 60

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  • Page 61

    G LOSSARY 10BASE-T The IEEE 802.3 physical layer specification for a 10 Mbps Ether net network over two pairs of Category 3, 4, or 5 UTP wir e. 100BASE-T The group of IEEE 802.3 physical layer specifications for a 100 Mbps Ethernet network over various wiring specifications. 1000BASE-X The group of IEEE 802.3 physical layer specifications for a[...]

  • Page 62

    2 G LOSSARY bidirectional flow control See symmetric flow control. CSMA/CD Carrier Sense Multiple Access/Collision Detection. Channel access method used by Ethernet and IEEE 802.3 in which devices transmit only after finding the data channel clear for some period. When two devices transmit simultaneously , a collision occurs and the colliding de[...]

  • Page 63

    G LOSSARY 3 IEEE Institute of Electrical and Electr onics Engineers. Committees that develop and propose computer standar ds, such as the 802 protocols, which define the physical and data link pr otocols of communication networks. Members r epresent an international cr oss section of users, vendors, and engineering pr ofessionals. incoming flow c[...]

  • Page 64

    4 G LOSSARY SC A fiber -optic cable connector . When it is pushed into place, the connector is seated automatically . STP Shielded twisted-pair . Shielded four -conductor electrical cable that offers high-speed transmission for long distances. SuperStack 3Com system of stackable hubs, servers, switches, r outers, SDLC converters, and power supplie[...]

  • Page 65

    I NDEX Symbols % BW usage meter 2-6 Numbers 1000BASE-CX 1-2 1000BASE-LX 1-2 1000BASE-SX 1-2 1000BASE-X cables and connectors 3-1 3C16925 Gigabit Ether net SX uplink module 3-3 3C985-SX Gigabit EtherLink Server NIC 3-2 3Com Bulletin Board Service (3ComBBS) C-1 3Com sales offices C-4 3Com URL C-1 3ComFacts C-2 3ComForum C-3 A AC power 2-9 power cord[...]

  • Page 66

    2 I NDEX E environmental operating ranges B-1 F factory defaults, restoring port configuration A-14 fax service (3ComFacts) C-2 firmware image, updating A-15 flow control 1-2, A-10 flow control, auto-negotiation 1-3 forced link 1-3, A-8 frames aging 1-4 pause 1-2 front panel 2-2 full redundancy for Advanced RPS 2-10 full resilience 2-10 full-du[...]

  • Page 67

    I NDEX 3 POST description 1-4 diagnostics 2-6 messages A-3 power requir ements B-1 systems, optional 2-8 power consumption calculation for Advanced RPS 2-11 Power Modules 2-9, 2-10 power on 2-5 power workgroup 3-2 power -on self-test (POST) description 1-4 diagnostics 2-6 messages A-3 PWR (power) LED 2-6 R rack mounting instructions for 2-3 kit 2-1[...]

  • Page 68

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  • Page 69

    3Com Corporation L IMITED W ARRANTY +5 Limited Warranty The duration of the warranty for the SuperStack II Hub 1000 SX is five (5) years, with the exception of the product’s fans and power supplies, which are warranted for the first year only. Advance hardware replacement will be provided for one (1) year from your date of purchase, in accordance[...]

  • Page 70

    L IMITATION OF L IABILITY TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR [...]