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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of 3Com OfficeConnect 3C100XF, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of 3Com OfficeConnect 3C100XF one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of 3Com OfficeConnect 3C100XF. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of 3Com OfficeConnect 3C100XF should contain:
- informations concerning technical data of 3Com OfficeConnect 3C100XF
- name of the manufacturer and a year of construction of the 3Com OfficeConnect 3C100XF item
- rules of operation, control and maintenance of the 3Com OfficeConnect 3C100XF item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of 3Com OfficeConnect 3C100XF alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of 3Com OfficeConnect 3C100XF, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the 3Com service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of 3Com OfficeConnect 3C100XF.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the 3Com OfficeConnect 3C100XF item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Of ficeConnect ® Gateway V oice Expansion (3C100XF) Quick Start Guide[...]
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Page 2
[...]
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Page 3
1 When installing y our OfficeConnect Gate w a y V oice Expansion Unit, mak e sur e of the f ollo wing: • Unit is out of dir ect sunlight and a wa y from sour ces of heat. • Ca bling is a w a y fr om po w er lines , fluor escent lighting fixtur es , and sour ces of electrical noise such as radios , transmitters and amplifier s. • W ater o[...]
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Page 4
2 After the ca bles ha v e been connected and pow er has been applied to the Of fi ceConnect Gatew a y V oice Expansion Unit, the LEDs on the fr ont panel of the unit will light as follo ws: • the P o w er LED will be gr een • the Alert LED will be fl ashing amber • the Expansion LED will be fl ashing g r een When the Alert and Expansion L[...]
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Page 5
3 The LED Indicator s on the front panel of the Of fi ceConnect Gatew a y V oice Expansion Unit pro vide the follo wing inf ormation: Rebooting the Of fi ce Connect Gateway V oice Expansion Unit: T o r eboot a unit that is pow ered u p , pr ess and hold the Reset button f or at least two seconds . Reset Button The Reset button is located on the r[...]
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Page 6
Inf ormation contained in this document is corr ect at time of pub- lication. The follo wing services are a vaila ble 24 hours a da y , 7 da ys a w eek. For the most u p – to – date information, 3Com r ecom- mends that y ou access the 3Com Corporation W orld W ide W eb site. World Wide W eb Site http://www .3com.com This service pr o vides acce[...]
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Page 7
Returning Products for Repair Bef ore y ou send a product dir ectl y to 3Com for r epair , you m ust fi r st obtain a Return Materials A uthorization (RM A) number . Pr oducts sent to 3Com without RM A n umber s will be r eturned to the sender unopened, at the sender ’ s e xpense. T o obtain an RM A number , please call the local n umber for y o[...]
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Page 8
6 3Com Corporation Limited W arranty The duration of the w arranty f or the Of fi ceConnect Gatew a y is Lif etime. Hardwar e 3Com w arrants the Of fi ceConnect Gatew a y to be free from def ects in wor kmanship and materials, under normal use and service, for lif etime from the date of pur chase from 3Com or its authorized reseller . If a produc[...]
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Page 9
7 W arranties Exclusive IF A 3COM PR ODUCT DOES NOT OPER A TE AS W ARR ANTED A BO VE, CUST OMER ’ S SOLE REMED Y FOR BREA CH OF THA T W ARR ANTY SHALL BE REP AIR, REPLA CEMENT , OR REFUND OF THE PUR- CHASE PRICE P AID , A T 3COM ’ S OPTION . T O THE FULL EXTENT ALLO WED BY LA W , THE FORE- GOING W ARR ANTIES AND REMEDIES ARE EXCLUSIVE AND ARE I[...]
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Page 10
8 3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145 Cop yright © 2001 3Com Corporation. All rights reserv ed. No part of this documentation ma y be reproduced in an y form or by an y means or used to mak e any deriv ativ e wor k (such as translation, transformation, or adaptation) without written permission from 3Com Corporat[...]
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Page 11
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Page 12
3Com Corporation, Corporate Headquarters , 5400 Ba yfront Plaza, Santa Clara, CA 95052-8145, USA. T o learn more a bout 3Com solutions, visit www .3com.com. 3Com Corporation is publicly traded on Nasdaq under the symbol COMS. All speci fi cations are subject to chang e without notice. Printed in the U .S.A. Part No. 10045515 Rev . AB 07/01[...]