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3Com Router 3031 manual

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  • Page 1

    http://www.3com.com/ Router 3000 DSL Family Installation Guide Router 3030 (3 C13630) Router 3031 (3 C13631) Router 3032 (3 C13632) Router 3033 (3 C13633) Router 3034 (3 C13634) Router 3035 (3 C13635) Part No. 10014365 Published June 2004[...]

  • Page 2

    3Com Corporation 350 Campus Drive Marlbor ough, MA 01752-3064 Copyright © 2004, 3Com Corporation. All rights reserved. No part of this documentation may be repr oduced in any form or by any means or used to make any derivative work (such as translation, transformati on, or adaptati on) without written permissi on from 3Com Corporation. 3Com Corpor[...]

  • Page 3

    C ONTENTS A BOUT T HIS G UIDE Conventions 5 Related Docum entation 6 2 I NTRODUCING THE R OUTER 3000 DSL F AMILY Intr oduction 7 Router 303 0 7 Router 3031 an d 3035 10 Router 3032 12 Router 3033 15 Router 3034 18 3 I NSTALLING THE R OUTER General Site Requirement s 21 Requirements on Environment 21 Precautions 23 Installation T ools, Meter and Equ[...]

  • Page 4

    Access Softwa re Downloads 45 Contact Us 46 T elephone T echnical Support and Repair 46[...]

  • Page 5

    Convention s 5 A BOUT T HIS G UIDE This guide describes the 3Com ® Router 3000 DSL Family of routers, and how to install hardwar e, configure and boot software, and mainta in software and hardwar e. This guide also provides tr oubleshooting and support info rmation for your router . This guide is intended for the system or network administrator wh[...]

  • Page 6

    6 C HAPTER : A BOUT T HIS G UIDE Related Documentation The following manuals offer additional infor mation necessary for managing your Router 3000 DSL: n 3Com Router Command R eference Guide — Provides detailed descriptions of command line interface (CLI) comma nds, that ar e requir ed to manage the Router 3000 DSL. n 3Com Router Configuration Gu[...]

  • Page 7

    1 I NTR ODUCING THE R OUTER 3000 DSL F AMILY Introduction The 3Com Router 3000 DSL Family products are oriented for SOHO (small office/home office) subscrib ers. The 3000 DSL Family provides ADSL ports, G.SHDSL ports and/or ISDN ports. W ith one or two subscriber lines, subscribers can be connected to CO (Central Office) for broadband Internet acce[...]

  • Page 8

    8 C HAPTER 1: I NTRODUCING THE R OUTER 3000 DSL F AMILY ■ 4. ETH LED (LAN0) ■ 5. ADSL active LED (ADSL ACT) ■ 6. ADSL link LED (A DSL LNK) ■ 7. System LED (SYS) ■ 8. Power LED (PWR) Figure 2 Router 3030 Rear Panel ■ 1. Power switch ■ 2. Power input socket ■ 3. Console port (CON) ■ 4. Ethernet port 0 (LAN0) ■ 5. Ethernet port 1 ([...]

  • Page 9

    Router 3030 9 System specifications LEDs There a re eight LEDs on the cover . The following table explains their meaning. Port attributes The Router 3030 provides one console port, four 10/100M Ether net ports and one ADSL over POTS port. The following tabl e describes the attributes of ADSL over POTS port. Ta b l e 1 System specifications of Route[...]

  • Page 10

    10 C HAPTER 1: I NTRODUCING THE R OUTER 3000 DSL F AMILY ■ ADSL over POTS port Router 3031 and 3035 The following illustrations depict th e components of th e Router 3031/3035. Figure 3 Router 3031/ 3035 Front Panel ■ 1. ETH LED (LAN3) ■ 2. ETH LED (LAN2) ■ 3. ETH LED (LAN1) ■ 4. ETH LED (LAN0) ■ 5. ADSL active LED (DSL ACT) ■ 6. ADSL[...]

  • Page 11

    Router 3031 and 30 35 11 Figure 4 Router 3031 Rear Panel ■ 1. Power switch ■ 2. power input socket ■ 3. Console port (CON) ■ 4. Ethernet port 0 (LAN0) ■ 5. Ethernet port 1 (LAN1 ■ 6. Ethernet port 2 (LAN2 ■ 7. Ethernet port 3 (LAN3) ■ 8. Grounding scr ew ■ 9. ISDN BRI port (3035 runs ADSL over ISDN) ■ 10. ADSL over POTS port 1 2[...]

  • Page 12

    12 C HAPTER 1: I NTRODUCING THE R OUTER 3000 DSL F AMILY System specifications LEDs There ar e eleven LEDs on 3031 cover . The followin g table explains their meaning. Ta b l e 4 System specifications of Router 3031 Item 3031 Descripti on Port 1 console port 1 ADSL over POTS (3035 runs ADSL over ISDN) 1 ISDN BRI S/T port Four 10/100M Ethernet ports[...]

  • Page 13

    Router 3032 13 Port attributes The Router 3031 provides one console port, four 10/100M Ether net port, one ISDN S/T port and one ADSL over POT S port. These ports are configured and managed as a single logical entity . Router 3032 The following illustrations depict the components of the Router 30 32. Figure 5 Router 3032 Fr ont Panel ■ 1. ETH LED[...]

  • Page 14

    14 C HAPTER 1: I NTRODUCING THE R OUTER 3000 DSL F AMILY Figure 6 Router 3032 Rear Panel ■ 1. Power switch ■ 2. Power input socket ■ 3. Console port (CON) ■ 4. Ethernet port 0 (LAN0) ■ 5. Ethernet port 1 (LAN1) ■ 6. Ethernet port 2 (LAN2) ■ 7. Ethernet port 3 (LAN3) ■ 8. Grounding scr ew ■ 9. ADSL port (ADSL over ISDN) 1 2 34 56 7[...]

  • Page 15

    Router 3032 15 System specifications LEDs There ar e eight LEDs on 3032 cover . The following table explains their meanin g. Ta b l e 6 System specifications of Router 3032 Item 3032 descrip tion Port 1 console port 1 ADSl over ISDN (ADSL Annex B) Four 10/00M Ethernet ports Processor MPC859 50 Mhz SDRAM 64MB Flash Memory 8MB Maximum power consumpti[...]

  • Page 16

    16 C HAPTER 1: I NTRODUCING THE R OUTER 3000 DSL F AMILY Port attributes The Router 3032 provides one console port, four10/100M Ether net port and one ADSL over ISDN port. The following table describes the attributes of ADSL over ISDN port. These ports are co nfigured and mana ged as a single lo gical entity . ■ ADSL over ISDN port Ta b l e 8 Att[...]

  • Page 17

    Router 3033 17 Router 3033 The following illustrations depict the components of the Router 3033. Figure 7 Router 3033 Fr ont Panel ■ 1. ETH LED (LAN3) ■ 2. ETH LED (LAN2) ■ 3. ETH LED (LAN1) ■ 4. ETH LED (LAN0) ■ 5. G.SHDSL active LED (D SL ACT) ■ 6. G.SHDSL link L ED (DSL LNK) ■ 7. System LED (S YS) ■ 8. Power LED ( PWR) Figure 8 R[...]

  • Page 18

    18 C HAPTER 1: I NTRODUCING THE R OUTER 3000 DSL F AMILY ■ 9. G.SHDSL port System specifications LEDs There are eight LEDs on 3033 cover . The following table explains their meaning. Port attributes 3033 Router provides console port, 10/100M Ether net port, ISDN S/T port and G.SHDSL port. The following table desc ribes the attributes of G.SHDSL p[...]

  • Page 19

    Router 3034 19 These ports are configured and managed as a single logical entity . ■ G.SHDSL p ort Router 3034 The following illustrations depict the components of the Router 30 34. Figure 9 Router 3034 Fr ont Panel ■ 1. ETH LED (LAN3) ■ 2. ETH LED (LAN2) ■ 3. ETH LED (LAN1) ■ 4. ETH LED (LAN0) ■ 5. G.SHDSL active LED (D SL ACT) ■ 6. [...]

  • Page 20

    20 C HAPTER 1: I NTRODUCING THE R OUTER 3000 DSL F AMILY Figure 10 Router 3034 Rear Panel ■ 1. Power switch ■ 2. Power input socket ■ 3. Console port (CON) ■ 4. Ethernet port 0 (LAN0) ■ 5. Ethernet port 1 (LAN1) ■ 6. Ethernet port 2 (LAN2) ■ 7. Ethernet port 3 (LAN3) ■ 8. Grounding scr ew ■ 9. ISDN BRI port ■ 10. .SHDSL port 1 2[...]

  • Page 21

    Router 3034 21 System specifications LEDs There are eleven LEDs on the 3034 co ver . The following table explains their meaning. T able 12 System specifications of Router 3 034 Item 3034 descriptio n Port 1 console port 1 G.SHDSL port 1 ISDN BRI S/T port Four 10/100M Ethernet ports Processor MPC859 50Mhz SDRAM 64MB Flash memory 8MB Maximum power co[...]

  • Page 22

    22 C HAPTER 1: I NTRODUCING THE R OUTER 3000 DSL F AMILY Port attributes The 3Com Router 3034 provides one console port, four 10/100M Ether net port, ISDN S/T port and G.SHDSL port. These ports are co nfigured and mana ged as a single lo gical entity . ON means that power is being supplied. T able 13 LEDs of Router 3034 LED Description[...]

  • Page 23

    3 I NSTALLING THE R OUTER General Site Require ments T o ensure the proper working of the r outers, and to prolong their service life, the installation site should meet the r equirements de scribed in the following subsections. Require ments on Environment 3000 DSL Family must be used indoors. T o ensure the normal operation and prolong their servi[...]

  • Page 24

    22 C HAPTER 3: I NSTALLING THE R OUTER The r outers also have rigor ous demand s on the content of salts, acids and sulfides in the air . These harmful gases will spee d up the aging pr ocesses of certain parts and cause a more rapid rusting of the metal parts. The equipment room should be protected fr om the invasion of harmful ga ses such as SO2,[...]

  • Page 25

    Precautions 23 Lightning Pr otection Requirements Many measures have been taken to pr otect 3000 DSL Family from lightning. However , if the lightning intensity exceeds a certain r ange, damage to the router is still possible. T o better protect the router fr om lightning, the following should be considered: ■ Ensure the PGND wir e of the chassis[...]

  • Page 26

    24 C HAPTER 3: I NSTALLING THE R OUTER ■ Flat-head screwdriver ■ ESD-preventive wrist strap Cable s ■ Ground wir e, power supply and power cord ■ Console cable ■ Ether net cable ■ Synchronous/Asynchronous serial cable (optional) Equipment and meter ■ HUB or LANSwitch The installation tools, equipment and meter are not delivered with 3[...]

  • Page 27

    4 C ONFIGURING THE R OUTER Setting up Configuration Environment Connecting the router to a console terminal T o set up a local configuration environmen t, simply connect the RJ45 connector of the console cable to the con sole port on the router , and DB25 or DB9 connector to the serial inter face of a PC, as shown below . Figure 1 Local configurati[...]

  • Page 28

    26 C HAPTER 4: C ONFIGUR ING THE R OUTER Figure 4-2New connection 2 Set the termin al parameters Parameters of t he HyperT ermina l of W indows 98 are set as follows: a Select a connection port Select the serial interface to be connected in the Connect Usin g box. The selected serial interface should be the same p ort as that the console cable conn[...]

  • Page 29

    Setting up Configuration En vironment 27 Figure 2 Setting s erial interface parameters c Set HyperT erminal properties. Select [Pr o perties/Setting s] in the HyperT erminal for entering the p roperties setting interf ace. Select [VT1100] or [Auto detect ] for emulation, and press <OK> to r etur n to the HyperT er minal interface.[...]

  • Page 30

    28 C HAPTER 4: C ONFIGUR ING THE R OUTER Figure 3 Setting terminal type Powering on the Router Checking before power -on Check before powering on the router to ensur e that: ■ Power cord and gr ou nd wire ar e correctly connected. ■ Proper power supply voltage is used. ■ The console cable is corr ectly connecte d, and configuration PC or cons[...]

  • Page 31

    Configuration Fundamentals of the Router 29 ■ In the console terminal, you can see the startup interface after the router is powered on. After the Power -On Self-T est (POST), you ar e prompted to press <Enter>. When “[Router]” is displayed, you can proceed to configure the r outer . Startup Process The follo wing describes the startup [...]

  • Page 32

    30 C HAPTER 4: C ONFIGUR ING THE R OUTER 5 If security is requir e d, perform the security configuration for the router . 6 If reliability is r e quired, perform the r eliability configuration for the router . Although this devices has 4 physical ports it has only a single logical ethernet interface, Ether net1/0. Command Line Interface The command[...]

  • Page 33

    Configuration Fundamentals of the Router 31 T o learn more about Network Super visor , on the 3Com Corporation Wo rld W ide Web site, enter this URL into your Internet browser: http://www .3com.com/3nd[...]

  • Page 34

    32 C HAPTER 4: C ONFIGUR ING THE R OUTER[...]

  • Page 35

    5 S OFTWAR E M AINTENANCE Softwar e The files managed by the r outer are of 3 types: ■ Boot ROM file ■ Application file (main softwar e) ■ Configuration file The router software maintenance mainly re fers to the maintenance of those three types of files, including upgrade and dow nload of Boot ROM and application files, as well as upload and [...]

  • Page 36

    34 C HAPTER 5: S OFTWARE M AINTENANCE In this menu, only options 2 , 4 and 6 are different, so only t hey are d etailed here . For other options, refer to Boot menu on the 3000 DSL. 1 Download application program with Ethernet. This option leads you into NET port download menu, which includes these options: Net Port Download Menu: 1: Change Net Par[...]

  • Page 37

    Upgrading Application Program and Boot ROM through XModem Protocol 35 It is recommended to upgrade the software under th e guidance of the technical support personnel. In addition, when upg rading the router , note to match the version of the Boot ROM software with that of the main software. Upgrading Application Program and Boot ROM through XModem[...]

  • Page 38

    36 C HAPTER 5: S OFTWARE M AINTENANCE Figure 1 Send File dialog box 5 Click <Browse>, select the ap plication file to be downloaded, and set the pr otocol to Xmodem. Then click <Send>, and the system will pop up the following interface : Figure 2 Sending file in terface 6 After completing download, the sys tem begins writing to Flash (F[...]

  • Page 39

    Backing up and R estoring the Exten ded Segment of Boot R OM Program 37 Upgrading the entire Boot ROM pr ogram 1 Enter Boot menu (see Boot MenuBoot Men u), select <7> for the 3000 DSL to tu rn to Boot ROM operation menu. 2 Select <1> in the Boot ROM operation sub-menu to download the Boot ROM program with XModem. The Router prov ides yo[...]

  • Page 40

    38 C HAPTER 5: S OFTWARE M AINTENANCE Upgrading Application Program with Ethernet It refers to downloading application program thr oug h Ether net port. The router serves as client, so it needs to be conne cted to TF TP Server or F TP Server through its fixed Ether net po rt. The following a re the details. TF TP Server or F TP Server progr am is n[...]

  • Page 41

    Backing up and R estoring the Exten ded Segment of Boot R OM Program 39 read len = [04378489] Please wait,it needs a long time ####################################### ############################# ####################################### ############################# ########################### Writing Vrpsoftware File Succeeds! Press <Enter> [...]

  • Page 42

    40 C HAPTER 5: S OFTWARE M AINTENANCE Build up F TP remote upload/download environment 1 Connect the PC to any po rt of the router through a W A N. This approach does not requir e the IP addresses of the PC and th e r out er to be on the same segment and is used for upgrading the router r e motely . 2 Copy the application files, Bo ot ROM progra m [...]

  • Page 43

    Backing up and R estoring the Exten ded Segment of Boot R OM Program 41 By default , the application fil e and confi guration file on the router are respectively named “system” and “config.cfg”, the file of the extended Boot ROM program segment is named “bootrom”, and the enti re Boot ROM file name defaults to bootromall. ■ Upload the[...]

  • Page 44

    42 C HAPTER 5: S OFTWARE M AINTENANCE[...]

  • Page 45

    6 T R OUBLESHOOTING T roubleshooting Power System Fault: POWER LED does not light. Please Check: ■ The power switch of the router has been tur ned on. ■ The switch of the power supply has been tur ned on. ■ The power cord of the router is properly connected. ■ The power supply can w ork with the router . Do not plug/unplu g the power cord w[...]

  • Page 46

    44 C HAPTER 6: T ROUBLESHOOTING[...]

  • Page 47

    A O BTAINING S UPPORT FOR YOUR P R ODUCT Register Y our Product to Gain Service Benefits T o take advanta ge of warranty and other se rvice benefits, you must first register your product at http://eSupport.3com.com/ . 3Com eSupport services are based on accounts that you create or have author ization to access. First time users must apply for a use[...]

  • Page 48

    46 A PPENDIX A: O BTAINING S UP PORT FOR YO UR P RODUCT Software Upgrades ar e the software re leases that follow the software version included with your original product. In order to access upgrades and r elated documentation you must first pu rchase a s ervice contract from 3Com or your res e ll e r . Contact Us 3Com offers telephone, e-mail and [...]

  • Page 49

    Telephone Technical Support and Repair 47 From anywhere in these regions, call: +44 (0)1442 43552 9 From the following countries, you may u se the numbers s hown: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy 01 7956 7124 070 700 770 7010 7289 01080 2783 0825 809 622 01805 404 747 06800 12813 01407 3387 1800 945 3794 1[...]

  • Page 50

    48 A PPENDIX A: O BTAINING S UP PORT FOR YO UR P RODUCT[...]