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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of 3Com S200 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of 3Com S200 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of 3Com S200 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of 3Com S200 Series should contain:
- informations concerning technical data of 3Com S200 Series
- name of the manufacturer and a year of construction of the 3Com S200 Series item
- rules of operation, control and maintenance of the 3Com S200 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of 3Com S200 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of 3Com S200 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the 3Com service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of 3Com S200 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the 3Com S200 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
3Com ® Corporation P athBuilder ™ S200 Series Switch IP and LAN Features Manual[...]
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Page 2
Notice © 1998 3Com Corpor ation 5400 B ayfro nt Plaz a Santa Cl ara, CA 95052-8145 (408) 32 6-5000 All rights reserved. Printed in U.S.A. Portions reprinted with th e permission of Motoro la, Inc. Restricted Rights Notifi cation for U.S. Government Users The software (including firmware) addr essed in thi s m a nu al is provided to the U.S. Govern[...]
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Page 3
Notice (contin ued) Proprietar y Material Information and soft ware in th is document are propriet ary to 3Com (or its Suppliers) and without t he express prior permission of an of ficer of 3 Com, may not be cop ied, reproduced , disclosed t o others , publi shed, or us ed, in whol e or in part , for any purpose ot her t han that for which it is be[...]
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Page 4
[...]
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Page 5
v About The IP and LAN Feature Protocols Manual Overview Introduct ion The IP and LAN Featur e Pr otocols Ma nual contains user manuals tha t describe the options and p rotocols fou nd i n 3Com’ s Operating Net work So ft war e (ONS) Lic ens e for IP a nd LAN. Audience This binder is in tended for use rs of PathBuilde r S200 series switches who a[...]
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Page 6
vi T rademark These ar e trademarks or r egistered tra demarks of the ir respective companies or or ganizations : Crossta lk / Digital Communi cations Associ ates, Inc. Hewlett- Packard and HP / Hewlett-Packard Company Modulus 8/1 8 and Modulus 9/21 / Motorola, In c. MS-DOS / Micros oft Corporation Multim edia P eriph ery Ro uting and MPR oute r / [...]
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Page 7
vii What’ s In This Manual Introduct ion This manual contains det ailed documentati on covering all soft ware features, opti ons, and prot ocols that are supported in t he IP and LAN ONS Soft ware License pa ckage. Bridging Thi s manual descr ibes features and capabili ties of the br idging option . Routing This manual describ es ARP , IP R outin[...]
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Page 8
viii About Th is Manual (cont inued) Related Documentation Introduct ion It may be come n ecess ary to refer t o ot he r do c ument s in o r der t o obtai n all of the technic al infor mation that y ou may requir e. This secti on identif ies all of t he related 3Com Path Builder S200 se ries switch documentation including: • PathBuil der S200 Ser[...]
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Page 9
ix About T his Manual (con tinued ) PathBuilder S200 Serie s Switch Installation Manuals Introduct ion Installa tion manua ls des cribe the in stall atio n and s et up of spec ific Pat hBuild er S200 series switch equipme nt. Installat ion Manuals p rovide inform ation that ma y assist you in lo cating ports and modifying DTE/ DCE settings. A vaila[...]
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Page 10
x About Th is Manual (cont inued) Software Licens e Feature Documentation Introduct ion The PathBuilder S200 serie s switch ONS software is support ed by a sui te of pr otocol documentat ion to provi de you with the inf ormation req uired to ful ly understand th e ways in whi ch you can use yo ur ONS license. In addit ion to this IP and LAN Feature[...]
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Page 11
xi About T his Manual (con tinued ) Software Coldloading/I nstallation and Alarms and Reports Manuals Introduct ion T h ese m anu al s offer dire c tion o n in st alli ng a n d co ld loa d ing so ftw ar e in to PathBuil der S200 seri es switches, a nd explanati ons of the alarms and report messages t hat may be dis played on your t erminal scr een.[...]