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3Com Server manual

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  • Page 1

    http://www .3com.com/ T ok en Ring-in-Fast Ether net Server Network Interface Car d User Guide Part No. 09-1128-000 Published February 1998[...]

  • Page 2

    ii 3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 Copyright © 1998, 3Com Corporation. All rights reserved. No part of this documentation may be repr oduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Co[...]

  • Page 3

    iii C ONTENTS A BOUT T HIS G UIDE Conventions 1 Related Documentation 2 1 I NTRODUCTION 2 H ARDWARE I NSTALLATION Safety Precautions 2-1 Installation Requirements 2-2 Installation Instructions 2-2 Before Y ou Install Software 2-5 3 S OFTWARE I NSTALLATION Obtaining the Latest Drivers 3-1 Installing the NetW are Server Driver 3-1 NetW are 3.12 3-2 N[...]

  • Page 4

    iv 5 C ONFIGURATION Changing Configuration Settings 5-2 Changing the Windows NT Registry 5-3 A S PECIFICATIONS NIC Specifications A-1 RJ-45 Connector Pin Assignments A-2 B T ECHNICAL S UPPORT Online T echnical Services B-1 World Wide Web Site B-1 3Com Bulletin Board Service B-1 Access by Analog Modem B-2 Access by Digital Modem B-2 3ComFacts Auto[...]

  • Page 5

    v F IGURES 1-1 Basic TR-in-FE System 1-1 1-2 Larger -Scale TR-in-FE System 1-2 2-1 Inserting the NIC in a PCI Slot 2-3 2-2 Connecting the Cable 2-4 2-3 NIC LEDs at Power Up 2-5 A-1 3C395 NIC RJ-45 Connector Pin Assignments A-2[...]

  • Page 6

    vi T ABLES 1 Notice Icons 1 2 T ext Conventions 2 2-1 Installation Requirements 2-2 4-1 3C395 NIC LED Descriptions 4-1 4-2 DOS Diagnostic T ests 4-2 4-3 Using the Configuration and Diagnostic Program 4-3 4-4 T roubleshooting Tips 4-6 5-1 Configuration Settings 5-1 5-2 Using the Configuration and Diagnostic Program 5-2[...]

  • Page 7

    Lifetime Limited W arranty 3Com’ s EtherLink ® , Fast EtherLink, T okenLink ® , T okenLink V elocity ® , A TMLink ™ PCI, FDDILink ™ , and T oken Ring-in-Fast Ethernet Server network interface cards have a Lifetime Limited W arranty . For further details, please see 3Com’ s Limited W arranty statement in this guide. T o ensur e the very b[...]

  • Page 8

    Customers in the countries or regions shown below should send the completed registration car d to the appropriate addr ess. Customers in other non-U.S. locations should send the registration car d to the U.S. address on the fr ont of the card. ■ Asia 3Com Asia Ltd., Marketing Department Room 2506-07, 25/F. Citibank Tower Citibank Plaza, Central H[...]

  • Page 9

    A BOUT T HIS G UIDE This guide contains installation procedur es and technical information about the 3Com ® T oken Ring-in-Fast Ethernet Server network interface card (3C395 NIC). This guide is for those who install the card as part of a 3Com T oken Ring-in-Fast Ethernet (TR-in-FE) network configuration. It is assumed that users are familiar with[...]

  • Page 10

    2 A BOUT T HIS G UIDE Related Documentation The following document contains information about installing and using a TR-in-FE network configuration: SuperStack II Switch 2000 TR T oken Ring-in-Fast Ethernet Module (part number 99045) T able 2 T ext Conventions Convention Description Screen displays This typeface represents information as it appear[...]

  • Page 11

    1 I NTRODUCTION The 3Com  T oken Ring-in-Fast Ethernet Server network interface card (3C395 NIC) allows a Fast Ethernet server to receive encapsulated token ring packets. The 3C395 NIC is part of a 3Com T oken Ring-in-Fast Ethernet (TR-in-FE) system that allows both Ethernet and token ring clients to share Fast Ethernet servers without the use o[...]

  • Page 12

    1-2 C HAPTER 1: I NTRODUCTION A larger -scale TR-in-FE configuration appears in Figure 1-2 . Such a system allows both token ring and Ethernet devices to share the same Fast Ethernet physical wiring infrastructure and server base. Servers that are to be used for both token ring and Fast Ethernet clients must be equipped with both 3C395 and Fast Et[...]

  • Page 13

    2 H ARDWARE I NSTALLATION The 3C395 NIC is only part of an entire TR-in-FE system. This guide only describes how to install the NIC in a Fast Ether net server . For details on installing and setting up the TR-in-FE module, see the documentation for the TR-in-FE module: SuperStack II Switch 2000 TR T oken Ring-in-Fast Ethernet Module (part number 99[...]

  • Page 14

    2-2 C HAPTER 2: H ARDWARE I NSTALLATION Installation Requir ements Before you install the 3C395 NIC, the TR-in-FE module must be installed in the SuperStack II Switch 2000 TR and set up as described in the TR-in-FE documentation. Other installation requir ements are summarized in T able 2-1 . Installation Instructions Be sure that the TR-in-FE modu[...]

  • Page 15

    Installation Instructions 2-3 If you find a problem, contact the network supplier and the carrier that delivered the package. If you need to r eturn a NIC to 3Com, pack it in the original (or equivalent) packing material to maintain the warranty . Complete the Product Registration Card and return it to 3Com. Or call 1-800-NET -3Com for immediate r[...]

  • Page 16

    2-4 C HAPTER 2: H ARDWARE I NSTALLATION 4 Connect a Category 5 UTP network cable with an RJ-45 connector between the NIC and a Fast Ethernet hub or switch. See Figure 2-2 . For optimal performance, use a Fast Ethernet switch that supports frame sizes larger than 1500 bytes, such as the 3Com SuperStack II Switch 3000. CAUTION: Connect the cable only[...]

  • Page 17

    Before Y ou Install Software 2-5 Figure 2-3 NIC LEDs at Power Up Befor e Y ou Install Softwar e Before you install a softwar e driver , you may want to run the Configuration and Diagnostic Program, as described in Chapter 4 . See the instructions in Chapter 3 to install the driver from the 3Com diskette. For information on LED states after the sof[...]

  • Page 18

    [...]

  • Page 19

    3 S OFTWARE I NSTALLATION This chapter describes how to install 3C395 NIC software drivers. The following drivers are supported: ■ NetW are Server 3.12 or 4.1x ■ Windows NT 3.51 or 4.0 The NIC must be connected to the network before you can install drivers. Obtaining the Latest Drivers Y ou can obtain the latest drivers from 3Com’ s World Wid[...]

  • Page 20

    3-2 C HAPTER 3: S OFTWARE I NSTALLATION Y ou should know how to use the Novell installation program and have the network information, such as protocols, r equired for installation. If you need help with network information, see your system administrator . The NetW are server softwar e must be already installed but not yet running. NetW are 3.12 Ins[...]

  • Page 21

    Installing the Windows NT Driver 3-3 3 At the following prompts, make these selections: ■ Installation Options: Driver Options ■ Driver Options: Configure Network Drivers ■ Additional Driver Actions: Select a Driver The installation proceeds. 4 At the Select a Driver menu, insert the 3Com diskette in the drive. 5 Press Insert to add a driver[...]

  • Page 22

    3-4 C HAPTER 3: S OFTWARE I NSTALLATION 6 In the Select OEM Option box, select 3Com TIF Server NIC (3C395) for NDIS 3 and click OK . If you are pr ompted for network information, contact your system administrator . 7 In the Network Settings window , click OK . 8 In the Network Settings Change window , click Restart Now . Windows NT 4.0 Follow these[...]

  • Page 23

    4 T ROUBLESHOOTING This chapter describes how to use the 3C395 NIC LEDs and diagnostic tests as troubleshooting aids. It also pr ovides tips for troubleshooting. LEDs Before the LEDs can be used for tr oubleshooting, the NIC must be connected to the network (see Chapter 2 ) and the network driver must be installed (see Chapter 3 ). T able 4-1 descr[...]

  • Page 24

    4-2 C HAPTER 4: T ROUBLESHOOTING DOS Diagnostic T ests Y ou can run the Configuration and Diagnostic Program to perform DOS diagnostic tests after installing the 3C395 NIC or if you suspect a hardwar e failure. T able 4-2 summarizes the DOS diagnostic tests. If the NIC passes the Group 1 and Gr oup 3 tests, hardwar e failure is ruled out. If a pr [...]

  • Page 25

    DOS Diagnostic T ests 4-3 Running Group 1 T ests Be sure that the NIC is installed corr ectly . Then follow these steps to run the Group 1 tests: 1 Boot the PC under DOS. The Configuration and Diagnostic Program is a DOS application. It must be run in DOS, not in a DOS window . It will not run if memory managers or other device drivers have been l[...]

  • Page 26

    4-4 C HAPTER 4: T ROUBLESHOOTING Running the Group 3 T est The Group 3 test r equires another PC set up as an echo server to receive packets fr om the NIC being tested and echo them back to the NIC. This echo server must have a 3C395 NIC running at 100 Mbps. Before running the Gr oup 3 test, connect to an inactive network on which only the PC being[...]

  • Page 27

    DOS Diagnostic T ests 4-5 Changing the T est Setup Y ou may want to change certain aspects of a test; for example, the number of times the test repeats or whether the test halts when it encounters an error . If you need to change the test setup, follow these steps: 1 From the T est menu, select T est Setup . Or , in the Run T ests dialog box, selec[...]

  • Page 28

    4-6 C HAPTER 4: T ROUBLESHOOTING Further T esting If you need to test the NIC further , you can use the troubleshooting tips in T able 4-4 . Y ou can find the latest troubleshooting tips at the 3Com W orld W ide W eb site on the Customer Support page. T o access the site, set your Internet browser to the 3Com URL: http://www.3com.com/ CAUTION: Bef[...]

  • Page 29

    Further T esting 4-7 The NIC fails diagnostic tests. ■ If the NIC fails the Group 3 diagnostic test, be sure that the test is set up correctly, that the NIC is connected to an inactive, properly cabled network, and that an echo server is set up on the network. ■ Replace the failed NIC with a working NIC. Run the diagnostic tests again, using th[...]

  • Page 30

    [...]

  • Page 31

    5 C ONFIGURATION This chapter describes configuration settings for the 3C395 NIC and how to change them using the Configuration and Diagnostic Program. T able 5-1 summarizes the configuration settings. * In multitasking environments, choosing the Minimize CPU setting saves CPU resources for other tasks. If no other applications are making major [...]

  • Page 32

    5-2 C HAPTER 5: C ONFIGURATION Changing Confi guration Settings Y ou can use the Configuration and Diagnostic Program to change configuration settings. T able 5-2 summarizes how to select items and move through the Configuration and Diagnostic Pr ogram. Follow these steps to change configuration settings: 1 Make sure that the NIC is installed [...]

  • Page 33

    Changing the Windows NT Registry 5-3 7 T o save settings, select OK . Y ou can save the configuration settings to a default file 3C395.SET in the CONFIG directory . Select Save under File Options in the Adapter Configuration dialog box and enter the location for the file. For example, if the CONFIG directory is on drive C, enter: c:config3c39[...]

  • Page 34

    [...]

  • Page 35

    A S PECIFICATIONS This appendix lists the NIC specifications and RJ-45 connector pin assignments for the 3C395 NIC. NIC Specifications Network Interface Physical Dimensions Environmental Operating Range Power Requirements Cabling Requirements 100BASE-TX Ethernet IEEE 802.3u industry standard for a 100 Mbps baseband CSMA/CD local area network. Hei[...]

  • Page 36

    A-2 A PPENDIX A: S PECIFICATIONS RJ-45 Connector Pin Assignments Figure A-1 shows the RJ-45 connector pin assignments. The 3C395 NIC only uses connections 1, 2, 3, and 6. The bidirectional connections (4, 5, 7, and 8) are not used. Figure A-1 3C395 NIC RJ-45 Connector Pin Assignments TX TX ACT 10 100 L N K 8 BI_DI4 7 BI_DI4+ 6 RD 5 BI_DI3 4 BI_D13+[...]

  • Page 37

    B T ECHNICAL S UPPORT 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, we recommend that you access 3Com Corporation’ s World W ide W eb site. Online T echnical Services 3C[...]

  • Page 38

    B-2 A PPENDIX B: T ECHNICAL S UPPORT Access by Analog Modem T o reach the service by modem, set your modem to 8 data bits, no parity , and 1 stop bit. Call the telephone number nearest you: Access by Digital Modem ISDN users can dial in to 3ComBBS using a digital modem for fast access up to 56 Kbps. T o access 3ComBBS using ISDN, use the following [...]

  • Page 39

    Support from Y our Network Supplier B-3 Local access numbers are available within the following countries: 3ComForum on CompuServe Online Service 3ComForum contains patches, software, drivers, and technical articles about all 3Com products, as well as a messaging section for peer support. T o use 3ComForum, you need a CompuServe account. T o use 3C[...]

  • Page 40

    B-4 A PPENDIX B: T ECHNICAL S UPPORT If you are unable to contact your network supplier , see the following section on how to contact 3Com. Support fr om 3Com If you are unable to r eceive support fr om your network supplier , technical support contracts are available fr om 3Com. Contact your local 3Com sales office to find your authorized servic[...]

  • Page 41

    Support from 3Com B-5 3Com GmbH Czech Republic/Slovak Republic Germany (Central European HQ) Hungary Poland 420 2 21845 800 49 30 34 98790 (Berlin) 49 89 627320 (Munich) 36 1 250 83 41 48 22 6451351 3Com Iberia Portugal Spain 351 1 3404505 34 1 5096900 3Com Latin America U.S. Headquarters Northern Latin America Argentina Brazil Chile Colombia Mexic[...]

  • Page 42

    B-6 A PPENDIX B: T ECHNICAL S UPPORT Returning Products for Repair Before you send a pr oduct dir ectly to 3Com for r epair , you must first obtain a Return Materials Authorization (RMA) number . Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’ s expense. T o obtain an RMA number , call or fax: Co[...]

  • Page 43

    I NDEX Numbers 10 LNK LED 4-1 100 LNK LED 4-1 312PT A.EXE patch 3-2 3C395 NIC configuration 5-1 defined 1-1 features 1-2 installation 2-1 software 3-1 troubleshooting 4-1 3Com Bulletin Board Service (3ComBBS) B-1 3Com sales offices B-4 3Com URL B-1 3ComFacts B-2 3ComForum B-3 A ACT LED 4-1 automatic configuration 2-4 B base I/O address configu[...]

  • Page 44

    2 I NDEX L LANDR9.EXE patch 3-2 LEDs at power up 2-4 description 4-1 M MEDIA keyword for Windows NT 5-3 N NetW are 3.12 driver installation 3-2 3.12 software patches 3-2 4.1x driver installation 3-2 Loadable Modules 3-1 network interface specifications A-1 network supplier support B-3 NIC. See 3C395 NIC 1-1 NLM files 3-1 O ODI 3.3 software patche[...]

  • Page 45

    3Com Corporation L IMITED W ARRANTY H ARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: If a product does not operate as warranted above during the applicable warranty period[...]

  • Page 46

    3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY [...]

  • Page 47

    The user may find the following booklet prepared by the Federal Communications Commission helpful: The Interference Handbook This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock No. 004-000-00345-4. NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you [...]

  • Page 48

    EXPORT RESTRICTIONS: You agree that you will not export or re-export the Software or accompanying documentation (or any copies thereof) or any products utilizing the Software or such documentation in violation of any applicable laws or regulations of the United States or the country in which you obtained them. TRADE SECRETS; TITLE: You acknowledge [...]