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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of 3Com T1/PRI, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of 3Com T1/PRI should contain:
- informations concerning technical data of 3Com T1/PRI
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of 3Com T1/PRI alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of 3Com T1/PRI, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the 3Com service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of 3Com T1/PRI.
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Table of contents for the manual
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Page 1
Dual T1/PRI Network Application Card Product Reference Part No. 1. 024 .1367- 01 Version Number 3.1[...]
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® http://www.3com.c om/ Dual T1/PRI Network Application C ar d Pr oduct Refer ence V ersion 3.1 Part No. 1.024.136 7-01[...]
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3Com Corporation 5400 Bay fron t Plaza Santa Clara , California 95052-81 45 Copyright © 1999, 3Com Cor poration. A ll right s reserved. No p art of thi s docume ntation ma y be reproduced in any form or by any mean s or used t o make any der ivative work (su ch as translat ion, transfor mation, or adaptati on) withou t written p ermission from 3Co[...]
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i C ONTENTS A BOUT T HIS R EFERENCE Finding S pecific Inform ation in This Re fer ence .................... ............. ....... i Convention s ................... ............. ................... .................... ................... ii Contacting 3 Com ........... .................... ................... ................... ............. ii [...]
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ii Menu Option 10 ..................... ................... ................... ............. ... 2-6 Configuring the span line’ s inte rface ID .................... ................ 2-6 Menu Option 11 ..................... ................... ................... ............. ... 2-6 Configuring span le vel call-type b locking .... .............[...]
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iii Menu Option 4 ... ................... ................... .................... ............. 2-15 Assigni ng timing source priority ........... .................... ............. 2-15 Menu Option 5 ... ................... ................... .................... ............. 2-15 Configuring chassis sl ot devices .................. ...........[...]
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iv Menu Option s 16 and 1 7........ ................... ................... ................ 3-4 Changin g span line s ervice state ................. .................... ......... 3-4 Logging Out o f the UI Console..... ................... ................... ................ 3-5 4 D UAL T1/PRI S TATUS D ISPLA YS Dual T 1/PRI Status Dis plays.....[...]
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v Environment ...... .................... ................... ................... ............. ......... B-2 Shippin g and Storage ............. ................... ............. .................... .. B-2 Operating .... .................... ................... ............. ................... ......... B-2 Physical Dimension s ............... .[...]
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A BOUT T HIS R EFER ENCE About This Reference provides a n overv iew of this reference, tells where to look for specif ic in fo rmati on and how to con tact 3Com, and lists document conventions. This r eferenc e descr ibes how to conf igur e the Dual T1/PRI via its user interface (UI) consol e. This r eferenc e is in tended f or a network engi neer[...]
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ii A BOUT T HIS R EFERENCE Conv entions This table lists con ventions use d t hr oughout this r efer ence. Contact ing 3Com Call th e appropriate n umber li sted below for techn ical supp ort. ■ If you ar e calling fr om the Unit ed States or Canad a Dial 1. 800.231 .8770 ■ If you a r e call ing from Europe, Mi ddle East, or Africa Dial +3 53.1[...]
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1 O VERVIEW This chapt er contain s an overview of sup ported fea tur es and instr uctions for accessi ng the D ual T1/PR I Networ k Applica tion Card (NAC ) through the use r in terfac e (U I) co ns o le . Support ed Featu res These featu re s are sup ported in t his r e lease: ■ RFC-1 406 (Def in itions of Managed Obje cts for the DS1 and E1 In[...]
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1-2 C HAPTER 1: O VE RVIEW Callout # Description 1 RJ-45 co nnector to NIC’s RS- 232 port 2 DB-25 ma le connector to m odem for r emote operation s 3 DB-25 femal e-to-female nul l modem adap ter to PC or terminal[...]
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2 D UAL T1/PRI C ONFIGURATION This ch apter pr ovides co nfigurati on inf ormation for sp an line s 1 and 2, inboun d call r outing, softw ar e fault event logging , and the car d. Conf ig uring Spa n Lines 1 and 2 Conf igure spa n lin es 1 an d 2 b y sel ectin g optio ns 5 and 6 from the user interf ace (UI) console ’ s ma in menu. Copyright | 3[...]
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2-2 C HAPTER 2: D UAL T1/P RI C ONFIGURATION The U I cons ole menu option s for config uring both spans are iden tical . Sele ct ing options 5 or 6 fr om the main men u pr oduces this scree n f or that span: Menu O ption 1 Configuring th e span line’ s framing mode The framin g mode select s the T1 format. Menu O ption 2 Configuring the sp an lin[...]
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Confi guring Sp an Li nes 1 and 2 2-3 This diag ram rep r esents this pr o cess. Confi gu re the NAC f r amer to r espond or ignor e the loop-up /loop- down patter n from t he T elco. Menu O ption 4 Configuring th e span line’ s jitter attenu ation Jitter attenu a tio n on t he spa n lin e enha n ces the netwo r k inte rfa ce card (NIC) to leranc[...]
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Page 16
2-4 C HAPTER 2: D UAL T1/P RI C ONFIGURATION Ther e are four att enuation val ues to choose fr om: ■ 0.0 dB (de f a u lt) ■ 7.5 dB ■ 15.0 d B ■ 22.5 d B Menu Op tion 6 C onfiguring for the T elco’ s switch type In or der to r eceive or place ca ll s to the T elco on the span lin e, configur e the NAC to work with the type o f switch the T[...]
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Page 17
Confi guring Sp an Li nes 1 and 2 2-5 Menu O ption 8 Mapping the spa n line’ s DS0s to cha ssis m odems The T otal Contr o l chassis contai ns 17 NAC slots. T wo typical chassis confi guration s are: ■ Conf igurati on 1 ■ Slot 1 : T1/P RI Card ■ Slots 2–1 6: Quad Modem or Quad I-modem Ca rd s ■ Slot 17 : Network Man agement Ca r d ■ C[...]
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2-6 C HAPTER 2: D UAL T1/P RI C ONFIGURATION Menu O ption 9 Configuring the sp an line ’ s sign alin g channe l If usin g non-facil ity associ ated signal ing (NF AS), config ur e a B- or D-chan nel for signal ing purpo ses. Menu Op tion 10 Configuring the sp an line’ s interfa ce ID If usi ng NF AS , conf igure the in terface ID sp ecifie d by[...]
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Confi guring Sp an Li nes 1 and 2 2-7 The fo llowin g type s of ca use c odes a re supporte d: Use th e follow ing sy ntax when c onfig uring this o ption: CCT :C CV Wher e: CCT = Ca us e co de type CCV = Cause code value ( 0–127) Pr essing R at the pr ompt rese ts all codes to t he defaul t value of 58. Config urati on cha nges w ill ta ke plac [...]
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2-8 C HAPTER 2: D UAL T1/P RI C ONFIGURATION Wher e: BCT = block ed call typ e (A for a nalog call s, N for n one, D fo r digit al, B for bo th anal og and digi tal.) DS0# = DS0 nu mber , 1–23 (24 i s r eserved as th e D-chann el) The b lock ed call -type colum n has two s ubhe ading s: conf igured a nd current. As changes ar e made to this scr e[...]
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Confi guring Sp an Li nes 1 and 2 2-9 Conf igure the Sh ort Hau l NIC to hand le the followi ng ca ble l engths: ■ 0 – 13 3 ft. ■ 134 – 26 6 ft . ■ 267 – 39 9 ft . ■ 400 – 53 3 ft . ■ 534 – 65 5 ft . If th er e is no Short Hau l NIC inst a lled be hind the T1 /PRI NA C, the main menu’ s curren t setting f or thi s optio n is n[...]
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2-10 C HAPTER 2: D UAL T1 /PR I C ONF IGURATION Conf igurin g Inbo un d Call Rout ing Conf igure inbou nd call r out ing by sel ecti ng optio n 4 from the UI cons ole’ s main menu. Pr essing optio n 4 at the main men u pr ompt pr oduces this scr een: Menu O ption 1 Se lecting a Gatew ay to p rocess digita l call s Digita l call s hand led by the [...]
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Configuri ng Inboun d Call Ro uting 2-11 Menu O ption 3 Co nfiguring in bound c all routing Conf igure inbo und ph one n umber s assig ned to a spa n line for a s pecific call typ e, anal og or digit al, for r outing pur pose s. In order to route analog calls, th e card must b e configured to accept analog i n menu opti on 2. Use the fol lowing syn[...]
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2-12 C HAPTER 2: D UAL T1 /PR I C ONF IGURATION The # column r epr esents the ph one n umber i ndex, t he pho ne number column di splays the in bo und phone numb er assigned to the specific index , and th e CT c olumn displ ays w hat cal l type the sp ecific index is confi gur ed for , analo g or digi tal. Menu O ption 6 Ma pping i nbou nd phon e n[...]
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Configuri ng Inboun d Call Ro uting 2-13 Use the fol lowing synt ax t o assign a pool type to a pool ID : ID:PT Wher e: ID = pool ID PT = p ool type (anal og, digi tal, bo th, none , or cle ar (clea rs pool type a nd i nboun d pho ne #)) CAUTION: Changing p ool t ypes will tri gger an automa tic up date to device -to-pool mappin gs that may resu lt[...]
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2-14 C HAPTER 2: D UAL T1 /PR I C ONF IGURATION Menu O ption 9 All owing I SDN-GWC te rminati on This is the maximum nu mber of di gi tal ( s uch as T er m in al Adapt er v .110, v .120 ) c alls t erm inat ed dir ectly by the IS DN gate way . A ll ot h er di gi tal c all s ar e terminat e d by the Quad (I -modem). Maxi mum perfor mance is genera ll[...]
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Page 27
Configuri ng the Card 2-15 Menu O ption 2 Res toring con figuration from NVRAM This opt ion al lo ws you t o r eturn the NAC to conf igur ati on sett ings st or ed in N VRAM. Menu O ption 3 Res toring the d efault con figurat ion After saving confi guration chang es to NVRAM , you may decide at a late r date tha t changes need to be made. A n easy [...]
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2-16 C HAPTER 2: D UAL T1 /PR I C ONF IGURATION The confi gu rations made with this option are sub jec t to verifica tion by chassis aware ness. For example , if a modem i s configured that is not present in the chassis, th e configura tion reque st is automati cally rejected with no e rror message displayed. Menu O ption 6 Co nfiguring th e mode m[...]
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Configuri ng Softwa re Fault Ev ent Loggin g 2-17 Menu O ption 9 Co mpand ing Code Conf iguration Compand in g is the pr ocess of compr essing a signal’ s amplitude for trans mission and then expanding i t back to its or i ginal fo r m at the r eceivi ng end. It is use d to r educe the signal- t o-noi se ratio on the li ne . This o ption allo ws [...]
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3 D UAL T1/PRI M AINTENANCE This chap ter contai ns infor mation ab out perfo rming Du al T1/PRI commands and logging ou t of the user int erface (UI) console . Dual T1/PRI Commands Issue co mmands to the Dual T1/PRI by selecting option 1 fr om the UI console’ s main menu. 3Com (c ) 1995, 1996, 1997, 19 98 Dual T1/P RI Appl ication Card Revisio n[...]
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3-2 C HAPTER 3: D UAL T1/P RI M AINTENANCE Sele ct ing option 1 f r om the main menu pr oduces this scr een: Many of t he Co mmand Menu opt i ons have corr espondin g configur abl e parameter s in other men us of the UI con sole. Issuin g commands will not affec t the configur ed par ameter s except at t he time of i nitia l execut ion. Menu O ptio[...]
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Dual T1/PRI Co mmands 3-3 Menu O ptions 4 and 6 Forcing receive r reframe on th e span lin es Issuing co mmand options 4 or 6 for ces the T1 frame r to r eframe or r e-synchr onize incomin g data on span lin e 1 or 2. Use these options if e rr or con ditions occur . Observe error conditions thr ough span li ne 1 and 2 Alarm/ Event st at us scr eens[...]
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3-4 C HAPTER 3: D UAL T1/P RI M AINTENANCE Menu Optio n 11 Disabling red ALARM LEDs The span li ne ALAR M LEDs on the NAC ’ s fr ont panel r emain li t for the durati on of a n ala rm cond itio n. In ca ses wh ere the alarm conditi on is recognized and it is deter mined that the cause for this alarm i s accounted for , d isable the LED with this [...]
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Page 34
Loggin g Out of the UI Consol e 3- 5 Loggin g Out of th e UI Cons ole Exit t he Dual T1/ PRI UI conso le by selec ting opt i on 8, the lo gout command, from t he console’ s main menu. Use th is opti on in conju nction w ith th e UI co nsole’ s p assw ord protection featu re in the car d conf igura tion opti on of the mai n menu. 3Com (c) 1995, [...]
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4 D UAL T1/PRI S TATUS D ISPLAYS This chapt er contain s informat ion about Du al T1/PRI status displ ays. Dual T1/PRI Stat us Displays Access th e Dual T 1/PRI N AC stat us di splay op tions b y selec ting o ption 2 fr om the user interface (U I) console ’ s main menu. Sele ct ing option 2 f r om the main menu pr oduces this scr een: 3Com (c ) 1[...]
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4-2 C HAPTER 4: D UAL T1/P RI S TATUS D ISPLAYS Menu O ption 1 Ch ecking p ower -up se lf test sta tus Upon po wer -up, the T1/PRI sof tware performs variou s tests to e nsur e proper op eration o f the N etwork A pplicat ion Ca rd (NAC) hardware. Sele ct ing option 1 f r om the status men u di splays the r esults for these tests: ■ RAM This test[...]
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Dual T1/PRI S tatus Display s 4-3 ■ Line Interfa ce Unit 1/2 The powe r -up code ve rifie s whether or no t the NIC is pr esent and then conf igures the CSU on the NIC to loca l loopb ack mode. The fai lure level f or this te st is N on-cri tical. ■ Flas h ROM 12v T es t This self-t est checks a nd verifies th at the 12v ci r cuitry to t he Fla[...]
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4-4 C HAPTER 4: D UAL T1/P RI S TATUS D ISPLAYS ■ Dual PRI A Dual T1/PRI NA C is insta lled and assigned to that pa rticular slot . ■ ISDN-GW A NETSe rver PRI NA C is inst alled and assigned t o that p articular slot. ■ QBCH-MDM A Quad Modem NA C is insta lled an d assign ed to that p articular slot. ■ QBCH-I_MDM A Qua d I-Mo dem NAC is in [...]
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Page 39
Dual T1/PRI S tatus Display s 4-5 The ID (sl ot #) column r eprese nts the chassis slot numbers, 1–1 6 The status col umn display s one of these: ■ A V AIL The NET Server PRI is in st alled in the corr esponding ch assis slot and is idle . ■ Un-Avail Ther e i s no NETS erver P RI in stalled in the corr espond ing sl ot, or i t i s not r espon[...]
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Page 40
4-6 C HAPTER 4: D UAL T1/P RI S TATUS D ISPLAYS ■ IDLE The time slot is availabl e and awaiti ng a call. ■ OOS The time slot is blocked ei ther at the T elco or loca ll y . The d evice type column displa ys the type of devic e hand ling th e ca ll. It displ a ys on e of the se : ■ QBCH-MDM Quad Modem car d. ■ QBCH-I_MDM Quad I- Mo dem car d[...]
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Dual T1/PRI S tatus Display s 4-7 ■ Unavail able Secs The DS 1 is de term ined to be un availabl e. All ot he r counte rs will stop. Any lay er 1 co ndit ion or 10 cons ecutiv e SE S even ts will lead to DS1 unavai labili ty . T en conse cutive non -SESs (no al ar m condit ion) will cl ear the unavai labili ty . ■ Bipo lar Vi olatio ns This ind[...]
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Page 42
4-8 C HAPTER 4: D UAL T1/P RI S TATUS D ISPLAYS ■ Exce s sive CRC Err or Indi c atio n (E CRCE I) This is r eported in ESF for mat when 32 of any 33 consecut ive CRCs ar e in err or . The status r eport indicates whe ther or not this event occurr ed. A counter r ecords the number of times an eve nt occurred since the latest counte r reset. ■ Ou[...]
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Page 43
Dual T1/PRI S tatus Display s 4-9 ■ Failed Se conds This indica tes the numb er of s econds in fail ed s tate op eratio n. A fail ed state is def ined as 10 consecu t ive seconds dur ing which s e v e re l y e r ro re d s e c o n d s o c c u r . ■ D-C ha n ne l Oper ati on a l This ind icates the state of the ISDN D-channe l. Up indicate s that[...]
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Page 44
A T RO U B L E C LEARING This append ix co ntains Dual T1/PRI N etwork Appl icatio n Card (NAC) tr ouble clea ring info rmatio n. Using the LED s The Dual T1 /PRI NAC h as six LEDs on th e front panel, three per span , that indicat e line sig nal cond itions. LED Purpose CD1 & CD2 Carrier Detect ind icators for span lines ALRM1 & ALRM2 Alar[...]
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Page 45
A-2 A PPENDIX A: T ROU BLE C LEARING *If La yer 1 a larms exist, Layer 2 sta tus is n ot ind icated. If LEDs i nd icate an al arm co ndit ion, r efer to t he al arm ev ent statu s screen for details. Alarm LE D s will stil l reg is te r du ri ng loopb a c k. About T1 /PRI Alar m Levels La yer 1 alar m c ond itions ar e categorized i nto one of thr [...]
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Page 46
Using the LEDs A-3 Correcting Alarm/Err or Conditio ns Alarm/Error Level Trouble Clearing Remo te Fr ame Ala rm (RFA) Yellow ■ Verify that the NAC is configure d properly accordin g to the services provi sione d by the Te lco. Contac t the Telc o if neces sary. ■ Check the cables—do no t use a flat cable. ■ Check brea k -out box e s. ■ Ex[...]
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Page 47
A-4 A PPENDIX A: T ROU BLE C LEARING Using SNMP T ra ps The T otal Co ntrol Enterpr ise Network H ub provides for the ma nagemen t of t he Dua l T1/PR I NAC via the Networ k Manag ement C ar d (NC) NAC. The NMC man ages the Dua l T1/PRI and ot her car ds in the cha ssis using Simple N etwork Man agement Pr otocol (SN MP) . One func tion of S NMP is[...]
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Page 48
B T ECHNIC AL S PECIFICATIONS Certific ation Regula tory Comp liance Statements United States FCC Pa rt 15 Compl iance State ment This equip ment has been tested and found to comply wit h the limits fo r a Class A digi tal device, p ursuant to Pa rt 15 of th e FCC Rule s. These li mits ar e designed to pro vide r easonabl e pr otection ag ainst har[...]
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Page 49
B-2 A PPENDIX B: T ECHNICAL S PECIFICATIONS Environment Shippi ng and Storage Operating Physical Dimensions Temp erature: -25 to 75 ° C, -13 to 167 ° F Relative Humidity : 0 to 100 %, Non-cond ensing Temp erature: 0 to 4 0 ° C, 32 to 104 ° F Relative Humidity : 0 to 95%, Non-co nde nsin g Inches Ce ntimeters Lengt h: 5.30 13.46 Width: 0.79 2.00[...]
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Page 50
I NDEX A About Dua l Channelized T1 (386) Alarm Levels A-4 About T1/PRI Alarm Levels A-4 Accessing the User Interface 1-1 Allowing for ALERTING message in response to SETUP re qu es t 2 -9 Allowing ISDN-GW C termination 2 -14 Allowing m odem anal og calls 2-10 Assignin g timing sour ce prior ity 2-15 C Certificatio n B-1 Changin g indi vidual DS0 s[...]
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Page 51
I NDEX -2 Mapping digital r eserved po ols to cha ssis Gateways 2-1 3 Mapping inbound phone num bers to r eserve d pools 2-12 Mappi ng th e span li ne’ s DS0s to cha s sis mo dems 2-5 P Phys ical D imens ions B- 2 R Regulat ory Compliance Sta tements B-1 Resetting the highe st priorit y timing s ourc e 3-2 Resetting the PRI NAC 3-2 Respondin g to[...]
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3Com Corpora tion 5400 Bayfront Plaza P.O. Box 58145 Santa Clara , CA 95052-8145 ©1999 3Com Corpora tion All rights reserved Printed in the U.S.A. Part No. 1.0 24.1367-01[...]