3M RS-232 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of 3M RS-232, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of 3M RS-232 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of 3M RS-232. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of 3M RS-232 should contain:
- informations concerning technical data of 3M RS-232
- name of the manufacturer and a year of construction of the 3M RS-232 item
- rules of operation, control and maintenance of the 3M RS-232 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of 3M RS-232 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of 3M RS-232, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the 3M service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of 3M RS-232.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the 3M RS-232 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    15" and 17" CR T Desktop T ouch Monitor User Guide 3M Touch Systems Read and understand all safety information contained in this document before using this product.[...]

  • Page 2

    The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems. 3M may have patents or pending patent applications, trademarks, copy rights, or other inte[...]

  • Page 3

    4 CRT Touch Monitor User Guide and suitable for its method of produc tion, including intellectual property liability for User's application. If the Pr oduct, software or software media is proven not to have met 3M Touch Systems’ warranty, then 3M Touch Systems’ sole obligation a nd User’s and Purchaser’s exclusive remedy , will be, at [...]

  • Page 4

    [...]

  • Page 5

    Content s Overview Important Safety Inform ation ......................................................... 9 Explanation of Symbols ............................................................... 11 Service and Repair Indicators ....................................................... 11 3M Touch Systems Support Services ............................[...]

  • Page 6

    Chapter 3 Maintenance and Troubleshooting 33 Problem Possible Causes and Solu tions Is the monitor in Power Management mode? Touch the screen, press any key on the key board, or move the mouse to restore operation. Are the brightness and contr ast settings too low? Use the monitor controls to adjust these values. Troubleshooting the Touch Screen If[...]

  • Page 7

    [...]

  • Page 8

    28 CRT Touch Monitor User Guide CAUTION To avoid the potentially hazardous si tuations associated with the use of alcohol which may result in mino r or moderate injury or property damage: • Follow all instructions and recommendations in the manufacturer's Material Safety Data Sheet and product label. • It is important to avoid using any ca[...]

  • Page 9

    10 CRT Touch Monitor User Guide WARNING To avoid the risk of fire which co uld result in serious injury or death: • Do not remove the cover or back of the monitor. To avoid the risk of electric shoc k which could result in serious injury or death: • Do not use a power cord that is frayed or otherwise damaged. CAUTION To avoid the risk of electr[...]

  • Page 10

    Overview 11 Explanation of Symbols Attention: Read accompanying documentation Import ant Notes: • Plug power cord into appropriate power source. • Plug power cord into a grounded receptacle. • When unplugging power supply cord, pull on plug not cord. • Do not connect or disconnect this product during an electrical storm. • Install the dis[...]

  • Page 11

    12 CRT Touch Monitor User Guide CAUTION To avoid the risk of electric shock which may result in minor or moderate injury: • Do not service the monitor. • There are no user serviceable parts inside. • Refer all servicing to qua lified service personnel. • Do not remove the cover or back of the monitor. Unplug the display from the power outle[...]

  • Page 12

    Overview 13 Whenever you contact Technical Support, please provide t he following information: • Part number and serial number from your monitor • Current driver version • Operating system used • Information on additional peripherals Technical Support is avail able Monday through Friday 8 a.m . to 8 p.m. US Eastern Standard Ti me – 9 a.m.[...]

  • Page 13

    CHAPTER 1 Getting S t arted With Y our CRT Desktop Monitor The 3M Touch System s product line of touch monit ors offers the CRT Desktop m onitor for a broad range of applications includi ng point-of-sale, hospitality, and retail. Micro Touch CRT monitors are available in 15" and 17 ” sizes in bei ge and 15" in black, these touch-enabled[...]

  • Page 14

    Chapter 1 Getting Started With Your CRT Desktop Monitor 15 35 million mechanical touches without noticeable degradation to the surface. 1 System Requirements The CRT desktop touch m onitors require a personal com puter (PC). These touch monitors will not work with Macin tosh computers. The requirements for your PC are as follows: • Depending on t[...]

  • Page 15

    16 CRT Touch Monitor User Guide Unpacking Your Touch Monitor Carefully unpack the carton and in spect the contents. Your CRT monitor includes an AC po wer cable, a tilt/swivel stand, a Monito r Installation Di sk, a Product Support brochure, and a 3M Touch Solutions CD with t ouch screen software, documentation and utilities. Installing the Video C[...]

  • Page 16

    Chapter 1 Getting Started With Your CRT Desktop Monitor 17 CRT Monitor Setup No tools are required to set up the C RT Desktop monitor. Si mply follow the instruction s outlined below. Inst alling the Tilt/Swivel S t and 1. Align the stand with the slots in the bottom of the monitor and insert the Tilt/Swivel Stand into the slots. 2. Push the Tilt/S[...]

  • Page 17

    18 CRT Touch Monitor User Guide Figure 1. Connecting the CRT Cables to your Computer Be sure all cable connections are secure -- tighten all cable screws. Shaking and vibration m ay dislodge cables that are i mproperly connected. Route all wiring and cables away fro m heat sources and sharp m etal edges to avoid damage. Also, keep t he touch screen[...]

  • Page 18

    Chapter 1 Getting Started With Your CRT Desktop Monitor 19 Configuring the Display Settings After you connect your C RT desktop touch moni tor and turn on your computer, t he Add New Hardware Wizard should appear because this monitor is a plug and play device. 1. Choose the "Display a list of drivers..." option. 2. Then click on the "[...]

  • Page 19

    20 CRT Touch Monitor User Guide For more inform ation on adjusting the desktop area (resolut ion), color depth, or refresh rate, refe r to your video card docum entation. Testing the CRT Touch Monitor Note: The CRT desktop power status light is located on front of the bezel. After connection, tu rn on the power switch located at the bottom of the f[...]

  • Page 20

    Chapter 1 Getting Started With Your CRT Desktop Monitor 21 These drivers and relevant technical documentation can be found on the latest 3M Touch Sol utions CD (19-640) and are also available for download from our websit e at www.3Mtouch.com . After the software is installed, restart your computer to load and activate the touch screen driver. To co[...]

  • Page 21

    CHAPTER 2 V ideo Display Options This chapter provides guidel ines for adjusting the video display and using the monitor con trols to adjust the image to your liking. Before you ma ke any adjustments: • Be sure to adjust the controls in your normal lighting conditions. • Display a test image or pattern whenever you adjust the video. Adjusting t[...]

  • Page 22

    Chapter 2 Video Display Options 23 • MENU – Shows or hides the menu. • SELECT -- Highlights the current menu option or saves the current setting. Press ▲ or ▼ to change the value. • ▼ /Down -- Enables you to scroll backwards through items on the menu -- decrease the value of selected op tion or move to the previous menu item. • ▲ [...]

  • Page 23

    24 CRT Touch Monitor User Guide Icon Description TRAPEZOID Adjusts the display sides to be parallel. PARALLELOGRAM Adjusts the tilt of the display sides. PIN BALANCE Adjusts the curvature of the left and right sides of the screen image. CORNER PIN User can select Top or Bottom corner correction by pressing the Select button. Top corrects the top co[...]

  • Page 24

    Chapter 2 Video Display Options 25 15" and 17" OSD Menu 2 Icon Description RECALL Resets the control functions back to the original factory preset values. In order for the Recall function to work, the timing must fall under one of the factory preset timing modes. ROTATION Adjusts the tilt of image. LANGUAGE Selects a language among Englis[...]

  • Page 25

    26 CRT Touch Monitor User Guide display. These effects are more noticeable on large grey areas or black and white checkerboard patterns. V-MOIRE Reduces the optical effect of vertical wavy lines on the display. These effects are more noticeable on large grey areas or black and white checkerboard patterns. INFORMATION Displays current mode, horizont[...]

  • Page 26

    CHAPTER 3 Maintenance and T roubleshooting If you have a problem set ting up or using your moni tor, you may be able to solve it your self. Before calling 3M Touch Systems, try the suggested actions that are appropriat e to the problems you are experiencing with the m onitor. You may also want to consult your video card user’s manual for a dditio[...]

  • Page 27

    28 CRT Touch Monitor User Guide CAUTION To avoid the potentially hazardous si tuations associated with the use of alcohol which may result in mino r or moderate injury or property damage: • Follow all instructions and recommendations in the manufacturer's Material Safety Data Sheet and product label. • It is important to avoid using any ca[...]

  • Page 28

    Chapter 3 Maintenance and Troubleshooting 29 Problem Possible Causes and Solu tions Is the monitor in Power Management mode? Touch the screen, press any key on the key board, or move the mouse to restore operation. Are the brightness and contr ast settings too low? Use the monitor controls to adjust these values. Troubleshooting the Touch Screen If[...]

  • Page 29

    3 0 CRT Touch Monitor User Guide Common Installation Issues Possible Solutions Cursor is extremely j ittery or erratic Stabilize the cursor by adjusting the operating frequency of the touch screen controller using the touch screen control panel. Cursor lags finger Lower the baud ra te of the touch screen controller and the touch screen driver. Powe[...]

  • Page 30

    Chapter 3 Maintenance and Troubleshooting 3 1 equipment reception, which can be determ ined by turning the equipment off and on, t he user is encouraged to tr y to correct the interference by one or m ore of the following measures: • Reorient or relocate the receiving antenna. • Move the equipment away from the receiver. • Consult the dealer [...]