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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of 3Ware Escalade 7000 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of 3Ware Escalade 7000 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of 3Ware Escalade 7000 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of 3Ware Escalade 7000 Series should contain:
- informations concerning technical data of 3Ware Escalade 7000 Series
- name of the manufacturer and a year of construction of the 3Ware Escalade 7000 Series item
- rules of operation, control and maintenance of the 3Ware Escalade 7000 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of 3Ware Escalade 7000 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of 3Ware Escalade 7000 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the 3Ware service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of 3Ware Escalade 7000 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the 3Ware Escalade 7000 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
A T A RAID Controller Supports the 7000 and 8000 series PN 720-0038-04, Revision A April 29, 2003 Escalade TM Installation Guide[...]
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Copy right ©2003 3ware, In c. A ll rights reserved. N o part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form b y any means , electr onic, mec hanica l, pho tocopyi ng, reco rding or otherwis e, witho ut the pro per wr itten con sent of 3ware , Inc., 455 W est Maude Ave., Sunnyv ale, CA 940 85. T rade[...]
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iii Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Escalade 7000 Parallel ATA Family (i ncludes 7000-2, 7500-4, 7500-4LP, 7500-8, 7500-12) . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Escalade 8000 [...]
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3ware Escalade A T A RAID Co ntroller Installation Guide iv Determ ining your c onfigu ration . . . . . . . . . . . . . . . . . . . . . . . . 26 Displaying advance details . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Creating a disk array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Determ ining your c onfigu rat[...]
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v Figure 1. 8-Port Escalade 7500- 8 A TA RAID Controller Layout 14 Figure 2. 12-Port Esca lade 8500-12 Serial ATA RAID Controller with CBL-P-SATA (P arallel to Serial ATA Converter) 18 Figure 3. P ar allel ATA Drive with Serial ATA Converter In- stalled 22 Figure 4. 3ware BIOS Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Figure 5. [...]
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3ware Escalade A T A RAID Co ntroller Installation Guide vi[...]
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Before you Begin www.3war e.com 7 Before Y ou Begin Congratulations on selecting the Escalade A T A RAID Controller as your RAID data storage and management system. This user guide gives simple, step-b y -step instructions for installing and configuring your Escalade A T A RA ID Controller . T o ensure your personal safety and protect your equipmen[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 8 www.3w are.com • Field Upgrades . Field Upgradeable Fi rmware, BIOS, 3DM and Drivers • Data I ntegri ty . A T A Comm and Readbac k, SMAR T Monitoring, Dynamic Sector Repa ir, Rebuild Pacing, Rebuild Scheduling, Background Media Scan, Hot Swap, H ot Spare, H ardw ar e Health Monitoring, [...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 10 www.3w are.com CBL-P-SA T A (Parallel to Serial Drive Converter Kit) • Escalade CBL-P-SA T A (one per port) • Power Converter A dapter (one per port) • Jumper(s) for converter (if n ot a lready installed) • 3ware In stallation G uide Tools R equired • An ESD grounding strap or ma[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 12 www.3w are.com • Handle the A T A RAID Contr oller by its edges or by the black rail and metal brac ket at its t wo ends. • Don’t t o uch any pin, contact, lead or component on the A T A RAID Controll er . Mechanical Conce rns Be careful when installing the Escalade A TA RAID Control[...]
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Hardware In stallation www .3ware.com 13 Hardware Installation Warning: Befor e proceeding with hardware installa- tion, read the Before Y ou Begin section that completely describes personal and system prec autions. Failing to do so may result in personal injury or damage to your com- puter or the Esc alade A T A RAID Contr oller . T o remove an ex[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 14 www.3ware.com Installing a Parallel A T A RA ID Controller Note: If you are not installing a Parallel A TA RAID Controller , continue to page18 “Installin g a Serial A TA RAID Controll er”. Figure 1. 8-Port Escalade 7500-8 ATA R AID Controller Layout Connect th e interface cab les to t[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 16 www.3ware.com Hint: While the A T A RAID Controller runs properly in any PCI slot, not all s lots give eq ual perfo rmance due to the archite cture of the PCI bus. In our laboratories, we have noticed that the slots closest to th e Accel e rat ed Graphics Port (AGP) or in the 64-bit PCI sl[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 18 www.3ware.com Installing a Serial A T A RAID Controller Figure 2. 12-Port Escalade 8500-12 Serial ATA RAID Controller with CBL-P-SATA (Parallel to Serial ATA Converter) Connect th e interface cables to the E scalade Serial A T A RAID Cont roller 1 Connect the int erface cables supplied wit[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 20 www.3ware.com Escalade A T A RAID Controller is keyed to ensure proper instal- lation into a f u ll- sized PCI slot. 6 Ensure that the cont acts will mate with both grooves in the slot. Press down gently on the edge of the A TA RAID Controller directly above the slot until it is fully seat[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 22 www.3ware.com Figure 3. Pa rallel ATA Drive with Serial ATA Converter Installed Check your installation and close the case 1 After all of the dr ives are connected to the A T A RAID Controller and it is instal led in its slot , verify that t he cables do not interfer e with the operation o[...]
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3ware Disk Array Configuration Utility www .3ware.com 23 3ware Disk Array Configuration Utility The 3ware Disk Array Configurat ion Utility allows you to create disk arrays by combining disks, deleting disks or breaking disk arrays back into their member disks. Y ou can also specify an avail- able drive as a hot spare. If a n array becomes degraded[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 24 www.3ware.com volumes, and, conseque ntly , they c anno t be designated as spares at a later t ime. If a spare i s de signated in the BI OS scree n, the designa - tion and configuration is in ef fect from this point on. The spare drive will be displayed as a H o t Spare in the 3DM configur[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 26 www.3ware.com Determining your configuration Caut ion: Configuring a disk a rray writes format-type data onto its member disks and overwrites a ll the files on those disks. Be sure to back up data t hat requires retention. • All supported RAID levels (0,1 ,5,10) can be crea ted based on [...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 28 www.3ware.com Displaying advance details Selecting Shift -F5 will show the software ver sions (BIOS, Firm- ware, monitor) and slot # of the 3ware card (see Fig u re6). Press Escape to return to the main 3ware Disk Arr ay Configuration screen. Figure 6 . Dis k Array A dvanc e Detail s Scree[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 30 www.3ware.com Determining your configuration Hint: The capacity of each drive is limited to the capacity of the smallest drive in th e arr ay. The total array capacity is defined as follows: RAID 0: (the number of drives) X (the capacity of the smallest drive) RAID 1: the capacity of the s[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 32 www.3ware.com a single disk. RAID 5 arr ays re quire a minimum of t hree drives. Configurations consist of at least 3 drives and up to 12 drives. Figure 10 . BIOS Initialization Screen fo r RAID 5 Select s triping size For a RAID 0 or RAID 10 co nfigu ration select t he striping size . Siz[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 34 www.3ware.com the array to be fully redundant, as it takes longer to initialize an array than it takes to w rite zeros to the arr ay. Caution: When running in initializing mode the array is not redundant. Y ou cannot r emove any drive . For RAID 1 or 10 Arrays RAID 1 and 10 arrays are not [...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 36 www.3ware.com Figure 1 1. Delete Disk Array Display Navigate to the Delete Array button and hit Enter to bring up the Delete Disk Array displa y. Check that the correct drives are listed. Select the OK key to con firm deleting the arr ay or Can cel to reject it. Recall that the array is no[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 38 www.3ware.com array is removed, unplugged or fails on re ad or write reque sts, the array is marked as DEG RADED and the drive is mar ked as Not In Use or is not displaye d if no longe r availab le. (see Figure 13 and Figure 14). Y ou can still re ad and write data f rom a degraded disk ar[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 40 www.3ware.com that is distributed on all drives. I f one of th e drives is removed, unplugged or fails on read or writ e requ ests, the array is marked as DEGRADED and the drive is marked as Not In Use or is not dis- played if no longer a vailable (see Figure 15). When running in Degrade d[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 42 www.3ware.com Figure 16 . Select Availabl e Dri ve to Re place Fau lted Dr ive, RAID 1 Example 8 Navigate to the Re build Array button and press Enter (se e Figure 17). A status screen will be displayed with your requested arra y and member drives. 9 Selec t OK to continue. Restore Initial[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 44 www.3ware.com 10 Press F8 to rebuild . The rebuild confirmation screen will be dis- played (see Figure 18). Figure 18. Rebuild Conf irmation Disp lay 11 E n t e r Y to update configurations and exit. Auto rebuild of a mirrored or RAID 5 ar ray If a hot spare is specified and th e mirrored [...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 46 www.3ware.com 6 Press F8 to start a r ebuild with this drive. Note: If t he rebuild is n ot starte d i n th e 3ware BIOS, the new drive cannot be used to reb uild the degraded array . Booting with the dr ive attached will make the drive appear as a single disk (JBOD) to the operating syste[...]
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www.3war e.com 47 Additional Proc e dur es Additi onal Proc edures After completing th e steps describe d in “Hardware Installa tion” and “3ware Disk Array Configurati on Utility”, the oper ating system, disk drivers, and 3DM disk management application must be installed next. The Escalade Use r Guide describes these pr ocedures in detail f[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 48 www.3w are.com[...]
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T roubleshooting www.3war e.com 49 T roubleshoo ting: Problems and Solutions Note: For more troubleshooting tips and frequently asked questions, refer to 3ware’s support web page at http://www .3ware.com/support. Note: More troubleshooting proble ms and solutions can be found on the 3ware web site at http://www .3ware.com/NewFaq/3ware.htm. Hardwa[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 50 www.3w are.com Q3: The 3 ware BIOS screen never a ppears. The A T A RAID cont roller is not installed proper ly. Reinst all the hardware and reboot. There may also be a problem with the mother- board. Please check the Motherboard Compatib ility List on the 3ware website at http://www .3war[...]
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www.3w are.com 51 Appendix Appendix A Compliance and Conformity Statements Federal Communicat ions Commission Ra dio Frequency Interfer ence Statement This equipment has been teste d and found to comply with the lim its for a Class B digital de vice , pursuant to Part 15 of th e FCC Rules. These limits are designed t o provide reaso nable protectio[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 52 www.3ware.com Microsoft Windows Hardware Quality Lab (WHQ L) 3ware, Inc. is co mmitted to Mic rosoft W indows Har dware Quality Labs (W HQL) certificatio n for all its product s. However, a product’ s software dri vers are typi- cal ly s ubmi tted for cer tifi cati on at ne arly t he s a[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 54 www.3ware.com ARE TH E SOL E WARRA NTIES AND ARE IN LIE U O F AL L OTHER WAR - RANTIES, EXPRE SS ED OR IMP L I E D, IN CL UD IN G W ARRANT I E S OR FIT - NESS FO R P AR TICULAR PURPOSE AND MERCHANT ABILITY . State Law Provisions This warranty giv es you speci fic legal rights and you may h[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 56 www.3ware.com[...]
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www.3ware.com www.3war e.com 57 Index A Accelerated G ra phics Port (AGP) 16, 19 Array Configuration Uti lity 23 Array Creation 28 A T A cables 50 ATA / 1 0 0 15, 16 ATA / 1 3 3 15, 16 ATA / 6 6 14, 15, 17 , 19, 20, 21 Auto rebuild 44, 45 Auto rebuild of a mirrored array 44 B BIOS 25, 49 BIOS tool 24 C Cancelling rebuild 45 Compliance and Conformit[...]
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3ware Escalade A T A RAID Co ntroller Installation Guide 58 www.3w are.com Rebuilding a mirrored array with no hot spare 40 Rebuilding a mirrored disk array 39 Rebuildin g RAID 5 39 Rebuilding with Hot Spare 40, 44 S System requirements 10 T T echnical S up port 53 T ools required 10 Troubleshooting 49 U Ultra A T A 16 V V erify Array 36 W W arrant[...]