8e6 Technologies TAR manual

GUIDE ® QUICK ST ART Model: T AR HL-005-004, SL-004-004, MSA-004-004 Release: 1.2.00 / Updated: 09.19.08 Threat Anal ysis Reporter[...]

ii 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide © 2008 8e6 T echnologies. All rights reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any elec- tronic medium or machine readable form without prior written consen[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide iii C ontents t hrea t a nal ysis r eporter i ntroduCtion .................................................... 1 About this Document .................................................................................................................... 2 Conventions Used in this Document ......[...]

iv 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 1 t hrea t a nal ysis r eporter i ntroduCtion Thank you for choosing to evaluate the 8e6 T echnologies Threat Analysis Reporter . This product addresses user-generated Web threats such as excessive use of bandwidth and inappropriate Internet usage, and provides network administrators tools t[...]

2 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide About this Document This document is divided into the following sections: Introduction - This section is comprised of an overview of the Threat Analysis Re- porter product and how to use this document Service Information - This section provides 8e6 T echnologies contact information Prelimi[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 3 s er viCe i nforma tion The user should not attempt any maintenance or service on the unit beyond the proce- dures outlined in this document. Any initial hardware setup problem that cannot be resolved at your internal organiza- tion should be referred to an 8e6 T echnologies solutions engi[...]

4 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide p reliminar y s etup p roCedures Unpack the Unit from the Carton Inspect the packaging container for evidence of mishandling during transit. If the packag- ing container is damaged, photograph it for reference. Carefully unpack the unit from the carton and verify that all accessories are i[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 5 Select a Site for the Server The server operates reliably within normal ofce environmental limits. Select a site that meets the following criteria: Clean and relatively free of excess dust. Well-ventilated and away from sources of heat, with the ventilating openings on the server kept f[...]

6 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Rack Mount the Server Rack Setup Precautions W arning: Before rack mounting the server , the physical environment should be set up to safely ac- commodate the server . Be sure that: The weight of all units in the rack is evenly distributed. Mounting of the equipment in the rack should be s[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 7 Rack Mount Instructions for HL Servers Rack Setup Suggestions Determine the placement of each component in the rack before you install the rails. Install the heaviest server components on the bottom of the rack rst, and then work up. Identify the Sections of the Rack Rails Y ou should h[...]

8 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Locking T abs: Both chassis rails have a locking tab, which serves two functions. The rst is to lock the server into place when installed and pushed fully into the rack, which is its normal position. Secondly , these tabs also lock the server in place when fully ex- tended from the rack[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 9 Install the Server into the Rack Y ou should now have rails attached to both the chassis and the rack unit. The next step is to install the server chassis into the rack. Do this by lining up the rear of the chassis rails with the front of the rack rails. Slide the chassis rails into the ra[...]

10 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Install the Server into a T elco Rack If you are installing the 8e6 server unit into a T elco type rack, use two L-shaped brackets on either side of the chassis (four total). First, determine how far follow the server will ex- tend out the front of the rack. A larger chassis should be pos[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 1 1 Rack Mount Instructions for SL Servers Rack Setup Suggestions Determine the placement of each component in the rack before you install the rails. Install the heaviest server components on the bottom of the rack rst, and then work up. Install the Inner Slides 1. Locate the right inner [...]

12 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Install the Slide Assemblies to the Rack 1. After you have installed the short and long brackets to the outer slides, you are ready to install the whole slide assemblies (outer slides with short and long brackets at- tached) to the rack. (See the previous page.) 2. Use M5 screws and washe[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 13 Install the Chassis into the Rack 1. Push the inner slides, which are attached to the chassis, into the grooves of the outer slide assemblies that are installed in the rack as shown below: 2. Push the chassis all the way to the back of the outer slide assemblies as shown be- low:[...]

14 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Rack Mount Instructions for MSA Servers Optional: Install the Chassis Rails NOTE: If your chassis does not come with chassis rails, please follow the procedure listed on the last page of this sub-section to install the unit directly into the rack. CAUTION: Please make sure that the chassi[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 15 3. Locate the three holes on each side of the chassis and locate the three correspond- ing holes on each of the inner rail. 4. Attach an inner rail to each side of the chassis and secure the inner rail to the chas- sis by inserting three T ype G screws through the holes on each side of th[...]

16 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Optional: Install the T raditional UP Racks After you have installed the inner rails on the chassis, you are ready to install the outer rails of rail assemblies to the rack. NOTE: The rails are designed to t in the racks with the depth of 28” to 33”. • Determine the placement of [...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 17 7. Slide the chassis into the rack as shown below . NOT E: The cha ssis may not slide into the rack smoot hly or easily when inst alle d the rst time. Some adjustment to the slide assemblies might be needed for easy installation. 8. Y ou will need to release the safety taps on both sid[...]

18 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Optional: Install the Open Racks After you have installed the inner rails on the chassis, you are ready to install the outer rails of rail assemblies to the rack. NOTE: The rails are designed to t in the racks with the depth of 28” to 33”. • Determine the placement of each compon[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 19 3. Attach the front (short) bracket to the front end of the rack, and secure it to the rack with two T ype H screws and T ype I washers as shown below . (See the previous page for descriptions of T ype H and T ype I hardware components.) 4. Attach the rear (long) bracket to the rear end o[...]

20 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 5. Measure the depth of your rack and adjust the length of the rails accordingly . Then, secure the rails to the chassis with T ype G screws. 6. Slide the inner rails which are attached to the chassis into the outer rails on the rack.[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 21 Install the Chassis into the Rack CAUTION: Before installing the chassis into the rack: • Make sure that the rack is securely anchored onto an unmovable surface or structure before installing the chassis into the rack. • Unplug power cord(s) of the rack before installing the chassis i[...]

22 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Install the SL or HL Server Bezel After rack mounting an SL or HL server , the bezel should be installed on the front end of the chassis. NOTE: This portio n of the instal lation process requires you to unpack the bezel. The bezel has been packaged separately from the unit to prevent dama[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 23 Check the Power Supply This server is equipped with a universal power supply that handles 100-240 V , 50/60 Hz. A standard power cord interface (IEC 950) facilitates power plugs that are suitable for most European, North American, and Pacic Rim countries. Power Supply Precautions W arn[...]

24 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide General Safety Information Server Operation and Maintenance Precautions W arning: Observe the following safety precautions during server operation and maintenance: W ARNING: If the server is used in a manner not specied by the manufacturer , the protection provided by the server may be[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 25 Do not expose the server to rain or use near water . If liquids of any kind should leak into the chassis, power down the server , unplug it, and contact 8e6 T echnologies technical support. Disconnect power from the server before cleaning the unit. Do not use liquid or aero- sol cleaners.[...]

26 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Motherboard Battery Precautions Caution: The battery on the motherboard should not be replaced without following instructions provided by the manufacturer . Only qualied service personnel should replace batteries. The battery contains energy and, as with all batteries, a malfunction ca[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 27 i nst all the s erver Step 1: Initial Setup Procedures This step requires you to link the workstation to the Threat Analysis Reporter . Y ou have the option of using the text-based Quick Start setup procedures described in Step 1A, or , if you have an SL or HL unit, the LCD panel setup pr[...]

28 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Step 1A: Quick Start Setup Procedures Link the W orkstation to the Threat Analysis Reporter Monitor and Keyboard Setup A. Connect the PC monitor and keyboard cables to the rear of the chassis (see Fig. 1 for an SL or MSA unit, and Fig. 2 for an HL unit). B. T urn on the PC monitor . C. Po[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 29 Fig. 3 - Diagram of SL chassis front panel, power button at far right Fig. 4 - Diagram of MSA chassis front panel, power button at far right Fig. 5 - Diagram of HL chassis front panel, power button at far right Once the Threat Analysis Reporter is powered up, proceed to the instructions f[...]

30 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide HyperT erminal Setup Procedures If using a serial console, follow these procedures to create a HyperT erminal session on the serial console. A. Launch HyperT erminal by going to Start > Programs > Accessories > Communica- tions > HyperT erminal: B. In the Connection Descriptio[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 31 C. At the Connect using eld, select the COM port assigned to the serial port on the laptop (probably “COM1”), and then click OK to open the Properties dialog box, dis- playing the Port Settings tab: D. Specify the following session settings: Bits per second: 9600 Data bits: 8 Parit[...]

32 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide F . In the HyperT erminal session window , go to File > Properties to open the Properties dialog box, displaying the Connect T o and Settings tabs: G. Click the Settings tab, and at the Emulation menu select “VT100”. H. Click OK to close the dialog box, and to go to the login scree[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 33 Quick Start menu instructions For these Quick Start setup procedures, you will need your network administrator to pro- vide you the LAN 1 and LAN 2 IP address and subnet mask, gateway IP address, DNS server IP address(es), host name of the server , and IP address for the W eb interface (i[...]

34 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide E. At the Press the number of your selection prompt, press 2 to display the Adminis- trator Password Entry screen: F . At the Enter the administrator password prompt, re-enter your password: #s3tup#r3k G. Press Enter to display the Administration menu where you can begin the Quick Start s[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 35 Congure Network Interface screen A. At the Enter interface lan1 IP address eld, enter the IP address for the LAN 1 interface, and then press Enter to go to the next screen. B. At the Enter interface lan1 netmask eld, enter the subnet mask for the LAN 1 in - terface using the dott[...]

36 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide C. Press Y for “Y es” to conrm and save your entries for the LAN1 interface, and to go to the next screen. D. At the Enter interface lan2 IP address eld, enter the IP address for the LAN 2 interface, and then press Enter to go to the next screen. E. At the Enter interface lan2 n[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 37 Congure default gateway screen A. At the Enter default gateway IP eld, enter the IP address for the default gateway . Press Enter to display the conrmation prompt. B. Press Y for “Y es” to conrm and save your entry for the gateway IP address, and to go to the Congure Do[...]

38 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide B. At the Enter (optional) second DNS server IP eld, if you have a secondary Do - main Name Server you wish to use, enter the IP address for that server . Press Enter to display the conrmation prompt. C. Press Y for “Y es” to conrm and save your entries for the domain name se[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 39 B. Press Y for “Y es” to conrm and save your entry for the host name, and to go to the T ime zone regional conguration screen. Time zone regional conguration screen A. Use the up and down arrows in your keyboard to select your region. After selecting your locality , press Y f[...]

40 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Congure Wizard user screen A. At the Enter wizard user name eld, enter the username that will be used to access the setup wizard in the Threat Analysis Reporter interface. Press Enter to display the conrmation prompt. B. Press Y for “Y es” to conrm and save your entry and [...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 41 Quick Start Setup conrmation screen Press Y for “Y es” to save all your Quick Start setup entries and to return to the Adminis- tration menu. NOTE: When saving your entries, there may be a 4-10 second delay before the Administration menu displays. Administration menu After making a[...]

42 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide System Status screen The System Status screen contains the following information: lan1 interface for web access and R3000 communications: LAN1 IP address and netmask specied in screen 3 (Congure Network Interface), and current status (“Active” or “Inactive”) lan2 interface f[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 43 Physically Connect the Unit to the Network After performing initial setup procedures for the Threat Analysis Reporter , the unit should be physically connected to the network. This step requires a standard CA T -5E cable to connect the unit to the network. An additional CA T -5E cable is [...]

44 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Step 1B: LCD Panel Setup Procedures On an SL or HL unit, the Threat Analysis Reporter can be congured using the LCD panel on front of the chassis bezel. When the bezel is placed on the front of the chassis, with the USB plug inserted into the USB port, the default LCD screen displays w[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 45 Reboot > Shutdown > NOTE: Navigation tips in the 8e6 menu: • Use the up / down arrow key to scroll up / down the menu • Press the checkmark key to choose the current selection • Press the “X” to go back to the previous screen Make a selection from the menu, and press the c[...]

46 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Gateway When the Gateway option is selected, the Gateway screen displays with the Congure Gateway IP menu item. A. Choose Congure Gateway IP and press the checkmark key to go to the Congure Gateway IP screen. B. Use the up / down keys to increase / decrease the current value, and[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 47 C. Press the checkmark key to return to the previous screen. D. Press the “X” key to return to the 8e6 menu. Regional Setting (Time Zone, date, time) When the Regional Setting (T ime Zone, date, time) option is selected, the Regional Set - ting (T ime Zone, date, time) screen displays[...]

48 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Shutdown When the Shutdown option is selected, the Shutdown screen displays with two menu items. A. Choose one of two options: Y es, shutdown now!! - This selection shuts down the Threat Analysis Reporter . No, cancel shutdown - This selection returns you to the previous screen. B. Press [...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 49 LCD Controls When the LCD Controls option is selected, the LCD Controls screen displays with the following menu items: Contrast, On Brightness, Off Brightness. A. Choose one of the menu selections and press the checkmark key to go to that screen: Contrast - In the Contrast screen, use the[...]

50 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Step 2: Wizard Setup Procedures For this step, you will need your network administrator to provide you the following infor- mation: IP range and netmask of machines on the network the Threat Analysis Reporter server will be monitoring R3000 IP address, and port number to be used between t[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 51 D. After reading the End User License Agreement, you have the option to do either of the following: Click No to close both the EULA Agreement dialog box and the Threat Analysis Reporter interface. Y ou will not be able to enable the Threat Analysis Reporter for use in your environment. Cl[...]

52 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Wizard Step 1: Register administrator Step 1 is performed in the left side of the rst screen of the wizard: A. Enter the username the global administrator will use when logging into the Threat Analysis Reporter Administrator console. The global administrator has the highest level of pe[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 53 D. Click the [+] Add tab below to open the IP Range Information dialog box: E. Enter the Bandwidth IP address range for the bandwidth the Threat Analysis Re- porter will monitor . F . Enter the Bandwidth Netmask for the bandwidth IP range to be monitored, using the dotted decimals notatio[...]

54 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide T o modify an IP address range, double-click the entry in the list box to highlight it and to display the [-] Remove tab to the left of the [+] Add tab: T o modify the entries made for the IP address range, click the [+] Add tab to re- open the IP Range Information dialog box and edit inf[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 55 Wizard Step 2: Register R3000 & ER Step 2 is performed in the right side of the rst screen of the wizard. R3000: Specify information for the R3000 to be used with the Threat Analysis Reporter: A. Click the [+] Add tab above the R3000 list box to open the R3000 Information dialog bo[...]

56 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide E. Click OK to close the dialog box and to display your entries in the list box: NOTE: Additional R3000 servers can be included by clicking the [+] Add tab again and making the entries described in steps A through E above. T o modify an R3000 entry , double-click the R3000 entry in the li[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 57 T o modify the IP address and Server Name for the R3000 server , click the [+] Add tab to re-open the R3000 Information dialog box, and edit information as necessary . Click OK to close the dialog box and to display the modied informa - tion in the list box. T o designate an R3000 as t[...]

58 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide ER: Respond to the question “Do you have an Enterprise Reporter?” by clicking the radio button corresponding to either “Y es” or “No”. If “No” was selected, click SA VE > at the bottom right of the screen to go to Step 3. If “Y es” was selected, the IP address and S[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 59 Step 3: Server Settings Step 3, the following R3000 server information displays: SMTP Server Settings, Patch Server Settings, PROXY Server Settings, NTP Server Settings: After reviewing the information in this screen, the following actions can now be per- formed: T o print this informatio[...]

60 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide led i ndiCa tors and B utt ons SL and MSA Units Front LED Indicators and Buttons for Hardware Status Monitoring LED indicators and buttons for hardware status monitoring display on the front panel, located on the right side of the SL and MSA chassis (see diagrams below). SL chassis contro[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 61 HL Unit Front LED Indicators and Buttons for Hardware Status Monitoring On an HL unit, the following control panel buttons, icons, and LED indicators for hard - ware status monitoring display on the right side of the front panel: HL chassis control panel LED Indicator Key PWR = Power HD =[...]

62 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide Rear LED Indicators for Hardware Status Monitoring UID (LED indicator) – On the rear of the HL chassis, to the left of the power supplies, a steady blue UID LED indicator displays when the UID button on the control panel is pressed. This LED remains lit until the UID button is pressed a[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 63 HL and SL Units Front LED Indicators for Software and Hardware Status Monitoring On an HL or SL unit, the following LED indicators for software and hardware status moni- toring display on the left side of the front panel: left side of the front panel LED Indicator Key LOG = Log Download S[...]

64 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide r egula tor y s peCifiCa tions and d isClaimers Declaration of the Manufacturer or Importer Safety Compliance USA: UL 60950-1 2nd ed. 2007 Europe: Low V oltage Directive (L VD) 2006/95/EC to CB Scheme EN 60950: 2006 International: UL/CB to IEC 60950-1:2006 Electromagnetic Compatibility (E[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 65 Electromagnetic Compatibility Class A Notice Industry Canada Equipment Standard for Digital Equipment (ICES-003) Bureau of Standards Metrology and Inspection (BSMI) - T aiwan[...]

66 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide EC Declaration of Conformity European Community Directives Requirement (CE) Declaration of Conformity Manufacturer ’s Name: 8e6 T echnologies Manufacturer ’s Address: 828 W . T aft Avenue Orange, CA 92865 Application of Council Directive(s): Low V oltage • 2006/95/EC EMC • 2004/10[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 67 T ap i nsT alla Tion a ppendix : o ptional e thernet t ap i nst alla tion This appendix pertains to the optional installation of the Ethernet T ap unit for bandwidth monitoring. Preliminary Setup Procedures Unpack the Ethernet T ap Unit from the Box Open the NetOptics Ethernet T ap box an[...]

68 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide T ap i nsT alla Tion Install the Ethernet T ap Unit Diagram showing T AR Ethernet T ap installation on the network This step is a continuation from Physically Connect the Unit to the Network in Step 1A or following setup in Step 1B. The procedures outlined in this step require the use of [...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 69 T ap i nsT alla Tion C. Using a crossover cable, connect one end to the Switch’s port congured to be the destination port of the Port Mirror . If adding a Threat Analysis Reporter to an existing installation, this port would be the port that was originally occupied by the listening i[...]

70 8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide i ndex B BSMI 64, 65 C Change Quick Start password 41 crossover cable 67, 69 E EMC 64, 66 F FCC 64 H HL 1, 4, 7, 22, 24, 27, 28, 29, 43, 44, 61, 62, 63, 64, 66 HyperT erminal Setup 30 I ICES-003 64, 65 Install Bezel 22 Install T AP 67 L LCD Panel 27 Login screen 33 L VD 64 M MSA 14, 28, 2[...]

8 e 6 T hrea T a nal ysis r eporTer Q uick s T arT G uide 71 R R3000 1, 27, 42, 50, 55, 56, 57, 68, 69 Rack Setup Precautions 6 RAID 1, 63 reboot 45, 47 RoHS compliant 66 S serial port cable 27, 28 shut down 48 SL 1, 4, 1 1, 22, 27, 28, 29, 43, 44, 60, 63, 64, 66 spare parts kit 4 U UID 61, 62 UL 64[...]

8e6 Corporate Headquarters (USA): 828 West T aft Avenue Orange, CA 92865-4232 • T el: 714.282.61 1 1 or 888.786.7999 Fax: 714.282.61 16 (Sales/T echnical Support) • 714.282.61 17 (General Ofce) Satellite Ofce: 8e6 T aiwan: 7 Fl., No. 1, Sec. 2, Ren-Ai Rd., T aipei 10055, T aiwan, R.O.C. T el: 886-2-2397-0300 • Fax: 886-2-2397-0306[...]