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Aastra Telecom 2827-006 manual

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Table of contents for the manual

  • Page 1

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 201 4 C l ea r s pa n ® i s a R eg i s t e re d Tr a d e m ar k of A a s tr a Te c h no lo gi e s L td . P a g e 1 o f 34 fm 2 81 1 In te rn et B lvd Fr is c o, Te xa s 75 03 4-1 851 Te l + 1 4 69 36 5 3 00 0 Te l + 1 8 00 46 8 3 26 6 ww w. aa s tr aus a. c om Op Ea s y[...]

  • Page 2

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 2 o f 34[...]

  • Page 3

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 3 o f 34 6th Edition (A ugust 201 4) © C opy ri g ht 20 14 Aa st ra U SA In c. A l l ri gh ts re se rv ed . In fo r mat io n i n t hi s man u al may c ha ng e w [...]

  • Page 4

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 201 4 C le ar sp a n® i s a R eg i s te re d T ra de ma rk o f A a st ra T ech no lo gi e s L td. P a g e 4 o f 34 T a bl e of Contents 6 th E di tio n (A ug us t 2 014 ) ...................................................................................................[...]

  • Page 5

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 5 o f 34 T able o f Figures Fi gu re 1 E xp l or er Se ar ch B ox w it h U RL ....................................................................................[...]

  • Page 6

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 201 4 C le ar sp a n® i s a R eg i s te re d T ra de ma rk o f A a st ra T ech no lo gi e s L td. P a g e 6 o f 34 1 Overvie w T he p ri ma ry p urp os e o f th e Op Ea sy® P ro vis io ni ng a p pl ica t io n is t o si mpl ify th e pr oce ss o f ad di ng u se rs , fe a[...]

  • Page 7

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 7 o f 34 2 Log ging In Y ou r sy ste m a d min i st rat or w il l pr ovi de y our u se rn ame a n d pa ss w o rd . Y ou r sys te m a dm i ni st ra to r wi ll al s[...]

  • Page 8

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 8 o f 34 3 A dd ing a Single User Th i s cha pt e r d es cri be s th e pr oc e ss o f a dd i n g a si ngl e Cl ear spa n u se r. Wh en a ne w us er is c re at ed [...]

  • Page 9

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 9 o f 34 10) E nt er t he Us er Pa ss wor d . I t mus t be a t l ea st si x ch ara ct er s ; the n umb er of ch ar act er s to e n te r i s set by t he a dmi n is[...]

  • Page 10

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 10 o f 34 Figure 6 Show/Hide Details 12) C li ck OK . Y ou c an cl ick O K w i th out vi ew in g t he ot her t ab s , or y ou can g o to th e O pti ona l t ab a n[...]

  • Page 11

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 11 o f 34 Figure 7 User Add Page – Optional Tab 3. 1.2 Phones Tab Cl ic k o n th e Ph on es t ab of th e U ser A dd pa ge to vi ew or ch an ge t h e P ho ne Co [...]

  • Page 12

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 12 o f 34 Figure 8 User Add – Phones Tab[...]

  • Page 13

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 13 o f 34 3.1.3 User: Primary Phone Dev ice View Th e U ser : Pr ima ry P ho ne D ev ic e Vi ew pa ge i s r ea d only an d h as f iv e sec ti on s, as fol lo w s.[...]

  • Page 14

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 14 o f 34 3.1.4 User: Phone Template Page Th e U ser : Ph on e Te mpl a te pa ge i s re ad o n ly . T hi s di sp la y i s t he ph one d ev ice /t emp la t e of th[...]

  • Page 15

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 15 o f 34 3.1.5 SCA Options Tab S ha re d Cal l A pp ea ra nc es are cr ea te d by a dv an ce d a dmi n is tra to rs . Wh en y ou c l i ck on t he SCA Op tio ns b[...]

  • Page 16

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 16 o f 34 Figure 12 User General Settings: New User E-mail Notification[...]

  • Page 17

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 201 4 C le ar sp a n® i s a R eg i s te re d T ra de ma rk o f A a st ra T ech no lo gi e s L td. P a g e 17 o f 34 4 Modifying a Single User Th e U ser M od ify pa g e di sp la y s w he n y ou ac ce ss a us er a fte r i t is cre at e d. Th e o pt i on s a re th e sa me[...]

  • Page 18

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 18 o f 34 5 Delet ing a Single User Y ou c an de le te a u se r af t er it h a s be en c re ate d. 1) Fr om th e mai n men u, s el ec t Pr ov i si oni ng a nd t h[...]

  • Page 19

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 201 4 C le ar sp a n® i s a R eg i s te re d T ra de ma rk o f A a st ra T ech no lo gi e s L td. P a g e 19 o f 34 6 A dding Multiple Users with Import On e o r mo re C le ar sp an u se rs c a n be ad ded , d el e te d , or mo d i fi ed b y imp or ti ng M ic ros oft E [...]

  • Page 20

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 20 o f 34 6) C li ck E na bl e Co nt e nt . Th e w or ks he et i s n ow a va ila b le fo r ed it in g as sho wn in th e fol lo w in g fi gu re . Figure 16 Clearsp[...]

  • Page 21

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 21 o f 34 4) C li ck i n the De pa rt men t co lu mn a nd s el ec t th e De pa r tm en t , i f ne ce ssa ry , fr om th e d ro p- d ow n l is t. 5) E nt er a n a v[...]

  • Page 22

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 22 o f 34 6.3 C o r r e c t i n g V a l i d a t i o n F a i l u r e s If v al id ati on fai ls , t hre e thi ng s ha pp en :  T h e te xt “F ai l ed , i nv a[...]

  • Page 23

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 23 o f 34 Figure 20 Import Page - Top Half 3) S el ec t th e En te rpr is e/ Gr ou p , if ne ces sar y . Th ese d o not di sp l ay u nt i l y ou se le ct an Imp o[...]

  • Page 24

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 24 o f 34 10) C li ck Re fr es h wh i le pr oce ssi ng is a ct ive t o g e t sta tu s upd a te s. Th e “I mpo rt B as ic co mp l et ed su cce ss fu l ly ” mes[...]

  • Page 25

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 25 o f 34 6.5.2 Voicemail Tab Th e V oi ce mai l tab ap pe ar s w he n at l ea st on e us er i s cr ea ted t h at s pe ci fi e s a V Mai l a cco un t ty pe . A s [...]

  • Page 26

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 26 o f 34 Figure 25 Validation Status Column - Failure 6.5.4 Results Re su l ts ca n b e re tr ie v ed i mm ed ia te ly or s en t by E -mai l. Th e E- mai l p ar [...]

  • Page 27

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 27 o f 34 7 Removing Multiple Users w ith Import If y o u h av e us ed a w or ksh ee t in t he p as t to a dd mu lt ip le us e rs , y ou ca n u se t ha t sa me wo[...]

  • Page 28

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 28 o f 34 Figure 29 Remove User Worksheet Process Starting 11) C li ck Re fr es h to vi ew th e pr og re ss mes sa ge s. The “I mp o rt B as ic co mpl e te d su[...]

  • Page 29

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 201 4 C le ar sp a n® i s a R eg i s te re d T ra de ma rk o f A a st ra T ech no lo gi e s L td. P a g e 29 o f 34 8 Scheduling an Import Y ou c an sc he du l e a n Imp o rt on the Imp or t pa g e aft er y ou h av e se l ec te d a w ork sh ee t to p ro ce ss. Th e S ch[...]

  • Page 30

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 30 o f 34 Figure 31 Selecting the Schedule Ty pe If y o u s el ec t ed Run On ce :  E nt er th e S ta rt T ime : Th e d at e, a s pa ce , and t he t ime ( h ou[...]

  • Page 31

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 31 o f 34 If y o u s el ec te d Da il y :  E nt er th e S ta rt A fte r ti me: Th e d at e, a sp ace , an d th e t ime ( ho ur a nd mi nu te ).  E nt er th [...]

  • Page 32

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 32 o f 34 Figure 37 Status Section 8.1 V i e w i n g S c h e d u l e d I m p o r t s Th e S ch ed ul in g pa ge d i sp l ay s imp or ts an d e xp ort s th at h av[...]

  • Page 33

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 33 o f 34 Figure 38 Scheduling Page Th e fo l l ow ing e xa mpl e il lu st rat es a sc he du le d w o rks h ee t th at is w ai t in g t o st ar t. Figure 39 Works[...]

  • Page 34

    Clearspan OpEas y® Basic Pro visioning User G uide R4.0 Aa stra – 28 27-006 2 01 4 C le ar sp an ® i s a R eg is te r ed T r a de ma r k o f Aa st ra Te ch no lo gi e s L td . P a g e 34 o f 34 Figure 41 Scheduling Results – Basic Import 8.2 R e s t a r t i n g a S c h e d u l e d I m p o r t 1) Fr om th e mai n men u, s el ec t Pr ov i si on[...]