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Aastra Telecom 480i SIP manual

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Table of contents for the manual

  • Page 1

    RELEASE # 1.0 USER GUIDE 480i SIP IP PHONE[...]

  • Page 2

    Aastra T elecom will not accept liability for any damages and/or long distance charges, which r esult from unauthorized and/or unlawful use. While every effort has been made to ensur e accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this d[...]

  • Page 3

    Table of Contents i T able of Contents Introduction .................................. 1 Phone Features .......................... 1 General Requirements ................ 1 Documentation ............................1 Installation and Set-up ................ 1 Getting Started ............................. 2 When You First Plug in Your Phone ........[...]

  • Page 4

    1 Model 480i SIP User Guide Introduction Introduction This 480i IP telephone pr ovides communications over an IP Network using the SIP IP telephony protocol. The 480i has all the features of a r egular business set and more, allowing you to make and receive calls, transfer , conference and mor e. Phone Featur es • A 3.5" x 2.25" backlit[...]

  • Page 5

    Model 480i SIP User Guide 2 Getting Started Getting Started When Y ou First Plug in Y our Phone The 480i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the Þ rst time you plug in your phone and every time you restart your phone. The Þ rst scr een the phone displays is the Aastra splash s[...]

  • Page 6

    3 Model 480i SIP User Guide Getting Started Restarting Y our Phone Y ou may want to restart your phone to check for updates for your phone on the server . Y ou may also need to restart your phone if you have been asked to do so by your network or system administrator , or if you are having pr oblems with your phone. Note: Y our phone will be tempor[...]

  • Page 7

    Model 480i SIP User Guide 4 Customizing Your Phone Customizing Y our Phone Setting Y our Options Pressing the £ button gives you a list of con Þ guration options. Y ou can also change these options in your phone through the Aastra 480i W eb Client. Refer to the Aastra 480i Installation Guide for information on less advanced con Þ guration option[...]

  • Page 8

    5 Model 480i SIP User Guide Using the 480i Phone Using the 480i Phone Hard ke ys There ar e hard keys on your phone, such as Hold, Redial, Xfer , Icom and Conf that are con Þ gur ed for these call-handling features. These keys are static and cannot be repr ogrammed or changed. They are located in two dif ferent areas on the phone. Note: The interc[...]

  • Page 9

    Model 480i SIP User Guide 6 Using the 480i Phone Softkeys Y our 480i has 6 softkey access buttons, 3 on either side of the phone’s display . The softkey menus will change depending on the phone’s state, displaying relevant softkeys only . Idle State The Idle State menu appears when your phone is not in use. Y our system administrator can set th[...]

  • Page 10

    7 Model 480i SIP User Guide Using the 480i Phone Softkeys as Line/Call Appear ances Y our system administrator may have customized the softkeys on your 480i phone to function as line/call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearance hard keys and lights on your phone. For detail[...]

  • Page 11

    Model 480i SIP User Guide 8 Using the 480i Phone Depending upon how the phone has been con Þ gured, the maximum number of total line/ call appearances that can be set up is 8 or 9 (4 line/call appearance as hard keys and 4 or 5 as softkeys). If all line/call appearances have been set up for the same number , a total of 9 lines can be con Þ gured.[...]

  • Page 12

    9 Model 480i SIP User Guide Making Calls Making Calls Depending upon how you have set the Live DialPad option in your phone, your phone will either dial the digits as soon as they are pr essed or collect the digits on the screen befor e dialing. See the section “ Customizing your phone ” in the Aastra 480i Installation Guide for more informatio[...]

  • Page 13

    Model 480i SIP User Guide 10 Making Calls Using Handsfree Speakerphone The handsfree featur e allows you to speak to someone without using the handset or headset. Y our phone must be in either the speaker or speaker/headset audio mode. For more information on how to set this audio option in your phone, see the section “ Customizing Y our Phone ?[...]

  • Page 14

    11 Model 480i SIP User Guide Making Calls Redial Press the ∑ button to auto- matically dial the most recently dialled number you were connected to that was dialled from the phone. Mute Press the a button to mute handset, headset or handsfree. The speaker light will ß ash slowly and the text “ Mute ” will appear on the screen. Y ou will still[...]

  • Page 15

    Model 480i SIP User Guide 12 Handling Calls Handling Calls When you are connected to a call, you can use the hard keys on the phone to transfer , conference or place a call on hold. Placing a Call on Hold When you place a call on hold, only your phone can retrieve the call. T o place a call on hold: 1. Connect to the call (if not already connected)[...]

  • Page 16

    13 Model 480i SIP User Guide Handling Calls 4. If you do not wish to transfer the call, place the handset back on hook or press the k button. T o go back to the original call, press the line/call appear - ance button for the held call. 5. T o complete the transfer , you can press the } button again. Conferencing Calls The 480i phone supports up to [...]

  • Page 17

    Model 480i SIP User Guide 14 Additional Features Picking up Calls If you are juggling multiple calls, you can scroll thr ough call information by pressing the 3 and 4 navigation keys. If you wish to connect to an incoming call or re-connect to a call you placed on hold, press the line/call appearance button for the call or press the Pickup softkey [...]

  • Page 18

    15 Model 480i SIP User Guide Troubleshooting T r oubleshooting Wh y is m y display blank? Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory , the Aastra PoE (Power over Ethernet) inline power supply , to provide power over Ethernet locally to your p[...]

  • Page 19

    Model 480i SIP User Guide 16 Troubleshooting How do I find the IP addr ess of my phone? Instructions on where to Þ nd the IP addr ess of your phone can be found in this guide in the “ Customizations on Y our Phone ” section under “ Getting Started ”. How do I c hange my User P assw or d for the Aastr a 480i W eb Client? From the Aastra 48[...]

  • Page 20

    17 Model 480i SIP User Guide Limited Warranty Limited W arranty Aastra T elecom warrants this pr oduct against defects and malfunctions during a one (1) year period fr om the date of original purchase. If ther e is a defect or malfunction, Aastra T elecom shall, at its option, and as the exclusive r emedy , either repair or r eplace the telephone s[...]

  • Page 21

    If you’ve read this owner ’s manual and consulted the T roubleshooting section and still have problems, please visit our website at www .aastra.com or call 1-800-574-161 1 for technical assistance. © Aastra T elecom Inc.2005 41-0098-00 Rev 00[...]