Aastra Telecom 6757I manual

User Guide 6757i IP Phone 6 7 5 7 i I P P h o n e 41-001201-15 Rev 00 Release 2.4[...]

Aastra T elecom will not accept liab ility for any damages and/or long distance char ges, which result from unauthorized and/or unlawful use. While every ef fort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained wi thin this documentation. The information contain ed in thi[...]

iii Software License Agreement Sof tware License Agreement Aastra T elecom Inc., hereinaf ter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product[...]

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v Table of Contents Software License Agr eement .................................................................................................... .. iii T able of Contents ............................................................................................................. ............. v About this Guide ................................[...]

vi Table of Contents T able of Content s Defining an Emer gency Dial Plan ..........................................................................................57 Line Keys and Softkeys ........................................................................................................ ...... 59 Multiple Line and Call Appearances ..........[...]

vii Table of Contents T able of Content s Pre-dialing a Nu mber .......................................................................................................... ..153 Using Handsfree Speake rphone ............................................................................................ 153 Using a Head set .............................[...]

viii Table of Contents T able of Content s Message W aiting I ndicator .............. .....................................................................................23 0 Incoming Intercom Call Features ......................................................................................... 231 Using Redial Key for “Las t Number Redial” .[...]

Model 6757i IP Phone User Guide 1 About this Guide About this Guide This guide explains how to use the basic features of your new 67 57 i phone. Not all features listed are available by default. Contact your system or network administrator to find ou t which features and services are available to you on your system. Y our System Administrator has t[...]

2 Model 6757i IP Phone User Guide Introduction Introduction This 6757i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer , conference an d more. The 6757i IP telep h one provides communications over an IP Networ k u sing the SIP IP telephony protocol. Phone Features • 1 1 line grap hic[...]

Model 6757i IP Phone User Guide 3 Introduction •P o w e r s o u r c e For Ethernet networks that supply in -line power to the phone (IEEE 802.3af): — For power , us e the Eth ernet cable (supplied) to connect from the ph one directly to the network for power . (No 48v AC power adapter required.) For Ethernet networks that DO NOT supply power to[...]

4 Model 6757i IP Phone User Guide Getting Started Getting S t arted The 6757i mu st be set up and be configured prio r t o its first use. This section describes phone behavior and start up screen s you may see when the phone is first plugged in, or wh en it is restarted. Plugging in and St arting the Phone The 6757i automatically begins the start u[...]

Model 6757i IP Phone User Guide 5 Getting Started The 6757i phone then checks settings and looks fo r new configurati on and firmware updates for the phone from a server . If a new update is found, the phone displays the message “ Updating Configuration ”. This may take a few moments while th e phone downloads the latest updates. If language pa[...]

6 Model 6757i IP Phone User Guide Getting Started When the co nfigura tion update is complete, the phone disp lays the following screens and then displays the Idle screen. Network DSP SIP Done Services Dir Callers Icom L1 John Smith Sat Jan 1 12:18am Idle Screen[...]

Model 6757i IP Phone User Guide 7 Getting Started Network Connected/Network Disconnected If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen. If your phone did not successfully connect to the network, the " Network Disconnected " prompt appears on the display and the [...]

8 Model 6757i IP Phone User Guide Getting Started Idle Screen When the phone has successfully updated the co nfiguration and connecte d to the network, the phone displays the Idle S tate screen. The idle screen is shown whenever your phone is not in use. The Idle S tate screen lists your name (SIP screen name) and day , date, and time. In the above[...]

Model 6757i IP Phone User Guide 9 Getting Started Reference For more information abou t configuring the top and bottom softkeys, see “Softkeys” on page 60 . For more information ab out using the Services, Directory , Callers List, Intercom, Dial, Conference, and T ransfer keys, see the following sections: • “Making Calls” on page 152. •[...]

10 Model 6757i IP Phone User Guide Getting Started Idle Screen with V oicemail Messages The envelope icon displays on the Idle State screen only if you have new messages waiting. The number ne xt to the envelope indicates how many new messages you have. T o acces s your voicemail messages, use the star co des for your system if a voicemail softkey [...]

Model 6757i IP Phone User Guide 11 Getting Started For example, if you conf igure a bottom softkey fo r speeddialing to Home, an d then you pickup the handset, the screen displays the Dial , Conf , and Xfer default softkeys with a Mor e softkey . Y ou can press the More softkey to toggle between the first and second screens to display all configure[...]

12 Model 6757i IP Phone User Guide IP Phone Keys and Key Descriptions IP Phone Keys and Key Descriptions The following sections describe the various 6757i phon e key functions, and how they help you make and manage you r ca lls and caller information. Key Descriptions The following table id entifies the keys on the key panel of your 67 57i IP phone[...]

Model 6757i IP Phone User Guide 13 IP Phone Keys and Key Descriptions Line/Call Ap pearance key - Connect s you to a line or call. The Aastra 6757i IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls wi thout lifting the handset. When the a udio mode option is set, this key is used to sw itch betw[...]

14 Model 6757i IP Phone User Guide IP Phone Keys and Key Descriptions Softkeys - 12 sof tke ys on the 6757i IP Phone. - 6 T op Keys: static softkeys (up to 10 p rogrammable functions) - 6 Bottom Keys: state-based softkeys (up to 20 programmable functions) All top and bottom keys can be configure d for specific functions. By default, keys 1 through [...]

Model 6757i IP Phone User Guide 15 Methods for Customizing Your Phone Methods for Customizing Y our Phone There are two ways to customize specific options on your phone: • Using the Options key on the IP Phone • Using the Aastra W eb UI in an Internet browser window from yo ur PC. Phone Options via the IP Pho ne UI Y ou can customize your phone[...]

16 Model 6757i IP Phone User Guide Methods for Customizing Your Phone Simplified Options Menu Y our System Administrator may configur e a simplified optio ns menu for your phone. The following table indicates the optio ns that may appear on your phone if the simplified options menu is applied. 3 Phone S tatus 1. IP&MAC Addresses 2. LAN Port 3. [...]

Model 6757i IP Phone User Guide 17 Methods for Customizing Your Phone Using the IP Phone UI 1. Press the Options key on the p hone to enter the Options List. 2. To g o t o a n Option, use 5 and 2 to scroll through the list, or press the number corresponding to the Option . 3. Press the Show softkey , the 4 button, or press the digit number of the c[...]

18 Model 6757i IP Phone User Guide Methods for Customizing Your Phone Phone Options via the Aastra Web UI In addition to the IP Phone UI options, you ca n also customize additional options on the IP Phone using the Aastra W eb UI. In order to acce ss your phone using the Aastra W eb UI, you need to know your phon e’ s IP address. T o find your ph[...]

Model 6757i IP Phone User Guide 19 Methods for Customizing Your Phone The Network S tatus window displays for the IP ph one you are accessing. 3. Y ou can logout of the Aastra W eb UI at any time by clicking Log Off .[...]

20 Model 6757i IP Phone User Guide Methods for Customizing Your Phone The following categories display in the side menu of the Aastra W eb UI: S tatus, Operation, Basic Settings . Headings Descriptions Stat us The Stat us section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware informati on abo[...]

Model 6757i IP Phone User Guide 21 Methods for Customizing Your Phone Basic Settings Preferences - Allows yo u to enable/disable the followi ng: •P a r k C a l l • Pickup Parked Call • Suppress DTMF Playback • Display DTMF Digits • Call W aitin g • Play Call Waiting T one • Stu ttered Dial T one • XML Beep Support • S tatus Scroll[...]

22 Model 6757i IP Phone User Guide Phone Status Phone S t atus Y ou can view the status of your phone u s ing the IP Phone UI or the Aastra W eb UI. Phone St atus via IP Phone UI Phone St atus via IP Phone UI The " Phone S tatus " option on the IP phone displays the status of your pho ne to the LCD display . This option allows you to view[...]

Model 6757i IP Phone User Guide 23 Phone Status Finding Y our Phone’ s IP Address If you want to access your phone’ s options using an Internet browser , you need to enter the IP address of the phone in the brow ser to open the Aastra W eb UI. Use the following procedure to find your phone’ s IP address. 1. Press to enter the Options List. 2.[...]

24 Model 6757i IP Phone User Guide Phone Status Phone St atus via the Aastra Web UI Use the following procedure to view th e phone status via the Aastra W eb UI. 1. Open your web browser , enter the phone’ s IP ad dress or host name into the address field and press < Enter >. 2. In the Username/Password window , enter your username and pass[...]

Model 6757i IP Phone User Guide 25 Phone Status SIP Account St atus The IP Phones show the SIP registration status on the IP Phone’ s Network S ta t us sc reen in the Aastra W eb UI. The following is an illustration of the Network Stat us screen in the Aastra W eb UI with SIP status displayed. SIP Account St atus[...]

26 Model 6757i IP Phone User Guide Phone Status The following table describes the status conditions that can display for the account. Stat us Condition Description Registered Displays this status on accounts that HA VE bee n registered with the SIP proxy server . Example : Backup Registrar Line SIP Account St atus Used? 1 9057604603@anasippro xy . [...]

Model 6757i IP Phone User Guide 27 Customizing Your Phone Customizing Y our Phone The following paragraphs describ e the options av ailable from either the IP Phone UI, the Aastra W eb UI, or both, and provide pro c edures applicable to the option. Ring T ones and T one Set s Y ou can configure ring tones and ri ng tone sets on the IP phon e. Ring [...]

28 Model 6757i IP Phone User Guide Customizing Your Phone Ring T one Set s In addition to ring tones, you ca n configure ring tone sets on a global-basis on the IP phone. Ring tone sets consist of tones customized for a specific country . The ring tone sets you can configure on the IP phones are: • United States (US) (Default - also used in Canad[...]

Model 6757i IP Phone User Guide 29 Customizing Your Phone 6. Press Done. 7. Select T one Set . 8. Select the country for which you want to apply the tone set. V alid values are Australia , Euro pe, France , Ge rmany , Italy , UK , Mexico , and US . Default is US . 9. Press Done. The ring tone and tone set you select is immediately applied to the IP[...]

30 Model 6757i IP Phone User Guide Customizing Your Phone Contrast Level The " Contrast Level " option on the IP phone allows yo u to set the amount of light that illuminates the LCD display . Use this option to set the preference of contrast level. Y ou can set the contrast level using the IP Phone UI only . Setting Contrast Level 1. Pre[...]

Model 6757i IP Phone User Guide 31 Customizing Your Phone Backlight The " Backlight " option on th e IP phone allows you to se t the backlight st atus on the LCD display to the following: • Off - Backlight is always OFF . • Auto (Default)- Automatically turns ON the backlight when the phone is in use, and then automatically turns OFF [...]

32 Model 6757i IP Phone User Guide Customizing Your Phone 7. If you selected " Auto ", press the Advanced softkey . 8. Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. V alid values are 1 to 120 seconds (2 minutes). Default is 10 seconds . When this period of time is reached, the ph [...]

Model 6757i IP Phone User Guide 33 Customizing Your Phone Live Dialp ad* The " Live Dialpad " option on the IP phone turns the Live Dial Pad mode ON or OFF . W ith live dial pad ON, the 6757i IP phone auto matically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. W ith live dial pad OFF , if you dial[...]

34 Model 6757i IP Phone User Guide Customizing Your Phone Set Audio The " Set Audio " option on the IP P hone allows you to set the audio mode for yo ur IP phone. It also allows you to set the volume level of the headset microphone. Y ou can set Audio on your IP phon e using the IP Phone UI only . Audio Mode The 6757i allows you to use a [...]

Model 6757i IP Phone User Guide 35 Customizing Your Phone Headset Mic V olume The " Headset Mic V olume " option allows you to set the volume level for the headset microphone. Setting Audio Mode and He adset Mic V olume 1. Press on the phone to enter the Options List. 2. Select Prefer ences . 3. Select Set Audio . 4. Select Audio Mode . 5[...]

36 Model 6757i IP Phone User Guide Customizing Your Phone 7. Select Headset Mic V olume . 8. Select the Low , Medium , or Hig h volume level. Default is Medi um . 9. Press Done to save your selection. Set Audio Done - - Select 1. Audio Mode 2. Headset Mic V olume Headset Mic V olume Done - Cancel - Low Medium High[...]

Model 6757i IP Phone User Guide 37 Customizing Your Phone T ime and Date On the IP phones, you can configure the following: • T ime and date • T ime and date format • T ime zone • Daylight savings time •T i m e S e r v e r s Configuring T ime and Date Use the following procedures to configure th e time and date settings on the IP phone . [...]

38 Model 6757i IP Phone User Guide Customizing Your Phone 5. Using the keys on the keypad, enter a time to set on the IP phone. Use the " Backspace " key to move back a space a nd delete a character . Use the " AM/PM " softkey to specify either AM or PM for the time setting. 6. Press Done to save the setting. 7. Select Tim e Fo [...]

Model 6757i IP Phone User Guide 39 Customizing Your Phone 4. Using the keys on the keypad, enter a da te to set on the IP phone. Use the " Backspace " key to move back a space and delete a character . 5. Press Done to save the setting. 6. Select Date Format . 7. Select a date format from the list of options. Default is Sun Jan 2 . V alid [...]

40 Model 6757i IP Phone User Guide Customizing Your Phone Set Time Zo ne 1. Select Prefer ences . 2. Select Time and Date . 3. Select Tim e Zo ne . A list of T ime Zones display for different areas of the world. 4. Select a T ime Zone that applies to your area. The default T ime Zone is US-Eastern . 5. Press Done to save the T ime Zone setting. Day[...]

Model 6757i IP Phone User Guide 41 Customizing Your Phone 3. Select a Daylight Savings ti me from the list of options. Default is Automatic . V alid values are: •O F F • 30 min summertime • 1h summertime • Automatic (Default) 4. Press Done to save the Daylight Savings value you selected. Set Time Servers W ith a valid time server enabled yo[...]

42 Model 6757i IP Phone User Guide Customizing Your Phone 5. Enable the time server if required using the " Enable " key . 6. Using the keys on the keypad, enter an IP address or domain name for the time server . Use the " Backspace " key to move back a space and delete a characte r . Use the " Dot " softkey to enter d[...]

Model 6757i IP Phone User Guide 43 Customizing Your Phone • 24h (24 hour format) 3. In the “Date Format” field, select the date format you want to use on your phone. Default is WWW MMM DD . V alid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY -MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY •M M / D D / Y Y •M M M D D • DD [...]

44 Model 6757i IP Phone User Guide Customizing Your Phone Language The IP phones support several dif ferent languages. Y ou can have the IP Phone UI and the Aastra W eb UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, conf iguration parameters, etc.) display in th[...]

Model 6757i IP Phone User Guide 45 Customizing Your Phone 6. Press Done to set the language on the ph one. The change is dynamic. When you ex it the Optio ns Menu, the phone d isp lays all menu items in the language you selected. 1. Click on Basic Settings->Prefer ences->Language Settings. 2. In the “ W ebpage Language ” field, select a l[...]

46 Model 6757i IP Phone User Guide Customizing Your Phone Language Input The 6757i supp orts text and character inputs in various languages (En g lish, German, French, Spanish, and Italian). Inputting text ual or character information into the IP Phone UI can be done using the keypad on the ph one. Y ou enable the La nguage Input feature usin g th [...]

Model 6757i IP Phone User Guide 47 Customizing Your Phone Spanish German Key Uppercase Characte rs Lowercase Char acters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÁÀÇ abc2áàç 3 DEF3ÉÈ def3éè 4 GHI4ÏÍ ghi4ïí 5 JKL5 jkl5 6 MNO6ÑÓÒ mno6ñóò 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 * * <SP ACE> * <SP A[...]

48 Model 6757i IP Phone User Guide Customizing Your Phone Italian Configuring Language Input Us ing the IP Phone UI Y ou can configure the language you use for inputting on the phone by setting the Input Language option. The default input lang uage setting is English. Y ou can change this setting using the IP Phone UI or the Aastra W eb UI. Example[...]

Model 6757i IP Phone User Guide 49 Customizing Your Phone 4. Select Input Language . Select the language you want to use when inputting text and characters into the IP Phone UI. V alid values are: • English (default) • Français (French) • Español (Spanish) • Deutsch (German) • Italiano (Italian) 5. Press Done when you have selected an i[...]

50 Model 6757i IP Phone User Guide Customizing Your Phone Latin 2 Character Set The 6757i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputing in the IP Phone UI and the Aastra W eb UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set [...]

Model 6757i IP Phone User Guide 51 Customizing Your Phone User Password This category allows you to ch ange the user password for you r phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. Y o u can change your user password using the IP Phone UI or the Aastra W eb UI. Setting a User [...]

52 Model 6757i IP Phone User Guide Customizing Your Phone 1. Click on Operation->User Password . 2. In the " Current Password " field, enter the current user password. 3. In the " New Password " field, enter the new user password. 4. In the " Password Confirm " field, enter the new user password again. 5. Click to s[...]

Model 6757i IP Phone User Guide 53 Customizing Your Phone Resetting a User Password If you forget your password, you can reset it an d enter a new password. The reset user password feature resets the password to the fact ory default wh ich is blank (no password). Y ou can reset a user password using the Aastra W eb UI only . Reset a User Password U[...]

54 Model 6757i IP Phone User Guide Customizing Your Phone Rest arting your phone Y ou may want to restart your phone to check fo r updates on the server . Y ou may occasionally need to restart your phone to set changes or updates to your phone or network settings. Y ou may also need to restart your phone if you have been asked to do so by your Syst[...]

Model 6757i IP Phone User Guide 55 Customizing Your Phone Phone Lock Y ou can lock your phone to prevent the phone fro m being used or configured. Y ou can lock the phone using any of the followin g: • At the path Option s ->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra W eb UI. • At a configured key [...]

56 Model 6757i IP Phone User Guide Customizing Your Phone 1. Click on Operation->Phone Lock . Lock the Phone 2. In the " Lock the Phone? " field, click . The phone locks dynamically and displays the following message: " Phone is locked ". Unlock the Phone 3. Click on Operation->Phone Lock . 4. In the " Unlock the Phon[...]

Model 6757i IP Phone User Guide 57 Customizing Your Phone Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telep h one number (emergency services number), that allow s a caller to contact local emergency services for assistance when required. The emergency telephone numb er may differ f[...]

58 Model 6757i IP Phone User Guide Customizing Your Phone Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phon e for dialing emer gency services in your area. 1. Click on Operation->Phone Lock . 2. In the " Emergency Dia l Plan " field, enter the 3-digit number used in your local area to [...]

Model 6757i IP Phone User Guide 59 Line Keys and Softkeys Line Keys and Sof tkeys This section describes the Multiple Line/Call Appe arance Keys (L1, L2, L3, and L4) located on the bottom-right of the phone, an d the customizable softkeys loca ted at the top and bottom of the phone screen. Multiple Line and Call Appearances The 6757i has 4 hard lin[...]

60 Model 6757i IP Phone User Guide Line Keys and Softkeys Sof tkeys Y our 6757i has 12 multi-functional softkeys: • 6 T o p Key s : static softkeys (up to 10 programmabl e functions) • 6 Bottom Keys : state-based softkeys (up to 20 programmabl e functions). Y ou can use the Aastra W eb UI only , to configure key functions. Note: If a M670i or M[...]

Model 6757i IP Phone User Guide 61 Line Keys and Softkeys The following table lists the func tio ns you can set on the softkeys and provides a description for each function,. Key Functio n Description None Indicates no setting for the key . Line Indicates the key is configured for line use. Speeddial Indicates the key is configured for speeddial us[...]

62 Model 6757i IP Phone User Guide Line Keys and Softkeys Keys can also be set up to quickly to access fe atures such as Call Return (*69) or V oicemail. Speeddial/Conf Indicates the key is configured as a speeddial key and a conference key . Y ou can use this key to speeddial from within a conference call, and add the new call directl y to the con[...]

Model 6757i IP Phone User Guide 63 Line Keys and Softkeys S t ate-Based Sof tkeys (Bottom Keys only) On the 6757i bottom softkeys, you can configure a sp ecific state to display when a softkey is being used. The following table describes the states av ailable to configure for the softkeys. The following table identif ies the applicable default stat[...]

64 Model 6757i IP Phone User Guide Line Keys and Softkeys In the Aastra W eb UI, the operationa l states for ea ch softkey dis play enabled. T o disable a state, you uncheck the box for that state. Key Display Behavior On the 6757i IP Phone, you can config ure up to 20 functions on the bottom softkey s. If you have no softkeys configured on the IP [...]

Model 6757i IP Phone User Guide 65 Line Keys and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone. Key 12 configured as a speeddial Key 12 displays in softkey position 1 on the phone L1 John Smith Sat Jan 1 12:18am - LAB[...]

66 Model 6757i IP Phone User Guide Line Keys and Softkeys Line Key Y ou can set a softkey to act as a line/call appearan ce key on the 6757i. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and Call Appearances” on page 59 . If yo[...]

Model 6757i IP Phone User Guide 67 Line Keys and Softkeys This means that when all line/call appearances are in use, 1 call is connecte d while the rest are on hold. No further outgoing or incoming calls can be made until one of the line/call appearances becomes available. In active states, such as ringing, conference, conn ected, etc., all softkey[...]

68 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a Line Key Y ou can set a key as an additional line on the 6757 i. The key acts as a line that behaves the same as a hard line key . For more informatio n about the behavior of line keys, see “Multiple Line and Call Appearances” on page 59. Y ou use the Aastra W eb UI to set [...]

Model 6757i IP Phone User Guide 69 Line Keys and Softkeys 6. (Bottom Softkeys) In the state fi elds, check (enable) or uncheck (disable) the states you want to apply to this softkey . Expansion Module Keys 7. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 8. In the " Ty p e [...]

70 Model 6757i IP Phone User Guide Line Keys and Softkeys Speeddial Key The normal function of the speeddial option allows you to dial a numb er quickly by pressing a key configured for spee dd ialing. Y ou can pr og ram the keys on the 6757i to speed dial outside numbers, dial directly to another person’ s line or extension, or set up to quickly[...]

Model 6757i IP Phone User Guide 71 Line Keys and Softkeys Press-and-Hold to Create a S peeddial (applicable to sof tkeys, keyp ad keys, expans ion module keys) Pressing and holding down a softke y , keypad key , or expansion module key on th e phone initiates a speeddial feature. 1. Press a softkey , keypad key , or ex pansion module key for 3 seco[...]

72 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. In the " Enter Number: " field, enter a number . for the sp eeddial key using the keypa d keys. Y ou can enter up to 16 numbers in the "Enter Number:" field Press the 2 key to move to the next field. 5. In the " Line :" field, select a line to apply to the sp[...]

Model 6757i IP Phone User Guide 73 Line Keys and Softkeys Creating a S peeddial Using the S peed Dial Edit Option Y ou can use the IP Phone UI at the path, Options->Preferences->Speeddial E dit , to create a speeddial key . 1. Press on the phone to enter the Options List. 2. Select Prefer ences a nd press Select . 3. Select Speed Dial Edit an[...]

74 Model 6757i IP Phone User Guide Line Keys and Softkeys Y ou can enter up to 16 letters in the "Enter Name:" field. 6. Press the 2 key to move to the next field. 7. In the " Enter Number: " field, enter a number . for the sp eeddial key using the keypa d keys. Y ou can enter up to 16 numbers in the " Enter Number:" f[...]

Model 6757i IP Phone User Guide 75 Line Keys and Softkeys Creating a S peeddial Key Using the Sofkeys or Exp ansion Module Keys Use the following procedure to set a key to fu nction as a speeddial. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>[...]

76 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speeddial to apply to the key . 10. (M675i) In the " Label " field, enter a label to apply to t[...]

Model 6757i IP Phone User Guide 77 Line Keys and Softkeys Editing Speeddial Keys On the 6757i, you can edit a spe eddial key using any of the follo wing methods: • Using the Aastra W eb UI at the path: — Operation->Softkeys an d XML — Operation->Expan sion Module Keys • Using the IP Phone UI at the path: — Options->Pr eferences-&[...]

78 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. Press a speeddial key you want to edit. The speeddial edit screen displays. 5. Edit the speeddial information as applicable and press SA VE . Notes: 1. If a number on the keypad is setup as a speeddial key , pressing the applicable number in the sp eeddial editing process also displays th[...]

Model 6757i IP Phone User Guide 79 Line Keys and Softkeys Editing a S peeddial on a Sof tkey or Exp ansion Module Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . 2. Select the key configured for speeddial. 3. In the " Va l u e " field, edit the phone number , extension, or speeddial [...]

80 Model 6757i IP Phone User Guide Line Keys and Softkeys Editing a S peeddial Key Using “Keyp ad Speeddial” in the Aas tra Web UI 1. Click on Operation->Keypad Speeddial. . 2. Select from "Digit 1" through " Digit 9 ". 3. In the input box, edit th e phone number , extension, or speeddial prefix for this Digit key . If yo[...]

Model 6757i IP Phone User Guide 81 Line Keys and Softkeys "Do not Disturb" (DND) Key The IP phones have a feature you can enable called "Do not Disturb (DND). The DND function allows you to turn "do not disturb" ON and OFF . If DND is ON, callers calling into the phone hear a busy signal or a mes sage, depending on how your[...]

82 Model 6757i IP Phone User Guide Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Do Not Disturb to apply to the key . 4. (Bottom Softkeys) In the state fields, check [...]

Model 6757i IP Phone User Guide 83 Line Keys and Softkeys Busy Lamp Field (BLF) Key The BLF feature on the IP phones allows a s pecif ic extension to be mon itored for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone. Example A Supervisor configures BLFs o n his phone for monitoring the status o f a worker ’ s p[...]

84 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a BLF Key Use the following procedure to se t a key to function as "BLF". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” thr[...]

Model 6757i IP Phone User Guide 85 Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Va l u e " field, enter the phone number or extension you want to monitor . 10. (M675i) In the " Label " field, enter [...]

86 Model 6757i IP Phone User Guide Line Keys and Softkeys BLF List Key (For use with the BroadSoft Broadworks Rel 13 or higher platform only). The BLFList feature on the IP phones is sp ecifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field fea t ure . This feature allows the IP phone to subscribe to a list of monitor e d u[...]

Model 6757i IP Phone User Guide 87 Line Keys and Softkeys Use the following procedure to set a key to function as "BLF List". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ?[...]

88 Model 6757i IP Phone User Guide Line Keys and Softkeys 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey . 6. In the " BLF List URI " f ield, enter the name of the BLF list defined on the BroadS oft BroadW orks Busy Lamp field page for your p articular user . For example, my6757i-b[...]

Model 6757i IP Phone User Guide 89 Line Keys and Softkeys Automatic Call Distri bution (ACD) Key (for Sylantro Servers) The 6757i an d any attached Expansion Modules support Automatic Cal l Distribution (ACD) for Sylantro servers. The ACD feature allows the Syla ntro server to distribute calls from a queue to registered IP phone users (agents). T o[...]

90 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring an Automatic Call Distribution (ACD) Key Use the following procedure to configure ACD on the 6757 i IP Phone. The proced ure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Se[...]

Model 6757i IP Phone User Guide 91 Line Keys and Softkeys Expansion Module Keys 7. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 8. (M675i) In the " Label " field, enter a label to apply to this ACD key . 9. In the " Line " field, select a line to apply Autom[...]

92 Model 6757i IP Phone User Guide Line Keys and Softkeys 1. Check with your Administrator to veri fy the queue linked to your ACD Key . 2. Press the ACD Key on your IP phone. Th e LCD displays the label of the ACD queue you are accessing. The " User ID " and " Passwor d " prompts displays. 3. Using the keypad, enter your Us er [...]

Model 6757i IP Phone User Guide 93 Line Keys and Softkeys 6. T o allow your phone to be available in the qu eue, press the A v ailable softkey . The following screen displays. If your IP phone status is set to “ A vailable ” then the server begins to distribute phone calls from this queue to your IP ph one. Y ou must manually c hange the state [...]

94 Model 6757i IP Phone User Guide Line Keys and Softkeys Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) Aastra IP phones su pport th e Directed Call Pickup (DCP) and Group Call Pickup (GCP) features. The DCP/GCP feature allows you to intercep t - or pickup - a call on a monitored extension. Y ou can configure this feature using[...]

Model 6757i IP Phone User Guide 95 Line Keys and Softkeys Configuring Directed Call Pickup (DCP) Key (for Sylantro Serve r s) Use the following procedure to configure Direct ed Call Pickup on the 6757i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Mo[...]

96 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the “ Va l u e ” field, specify the extension you want to intercept when you press this softkey . For example: 2200 . 10. (M675i) In the &qu[...]

Model 6757i IP Phone User Guide 97 Line Keys and Softkeys Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Use the following procedure to co nfigure Group Call Pickup on the 6757i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <[...]

98 Model 6757i IP Phone User Guide Line Keys and Softkeys 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey . Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the “ Va l u e ?[...]

Model 6757i IP Phone User Guide 99 Line Keys and Softkeys 3. Press the Pickup Key for the extension you select. The call is answe r e d. Press the Pickup Key to an swer the call Select an extension DCP on line: Services Dir Callers Icom - Pickup 1. 2201 2. 2202 3. 2203 - Cancel[...]

100 Model 6757i IP Phone User Guide Line Keys and Softkeys XML Key The 6757i IP phone has a feature you can enable called " XML " (Extensible Markup Lang uage). XML is a markup language much like HTML . Y our System Administrator can create customized XML menu services and load them to your IP phone. These services include things like wea[...]

Model 6757i IP Phone User Guide 101 Line Keys and Softkeys The XML Application T itle is the label that displays beside the XML softkey on your phone. If you use the Services key to access the XML features, the " XML Application Title " is the label that displays on the Services Menu in the IP Phone UI. After the XML application is app li[...]

102 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. In the “ Label ” field, enter a label for the Services key . 5. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey . 6. In the " XML Application URI " field, enter an application URI(s). 7. In the " X[...]

Model 6757i IP Phone User Guide 103 Line Keys and Softkeys Configuring an XML Key Use the following procedure to config ure an XML key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” [...]

104 Model 6757i IP Phone User Guide Line Keys and Softkeys 7. In the " XML Application URI " field, enter the applicable URI(s). 8. In the " XML Application T itle " field, enter the title of t he serv ice. This title appears on t he phone’ s LCD after pressing the XML key . If multiple XML applica tions are specified in the X[...]

Model 6757i IP Phone User Guide 105 Line Keys and Softkeys Accessing the XML Service After an XML application(s) has been saved to yo ur IP phone, and either the Services Menu or a key have been configured to access the XML applic ations, the customized service is ready for you to use. From the Services Menu Use the following procedure to access XM[...]

106 Model 6757i IP Phone User Guide Line Keys and Softkeys W ebApp s Key Y ou can set a softkey or expansion module key to automatically access a pre-programmed, hardcoded, XML-based application. Pressing th e W ebApps key launches the XML application “ xml.myaastra.com ”. Configuring a We bApps Key Use the following procedure to con figure a W[...]

Model 6757i IP Phone User Guide 107 Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select " W ebApps ". 4. In the " Label " field, enter a label to displa[...]

108 Model 6757i IP Phone User Guide Line Keys and Softkeys Flash Key Y ou can set a key to generate a fl ash event when it is pressed on th e 6757i. Y ou do this by setting the key to " flash ". The IP ph one generates flash events only when a call is connected and there is an active R TP stream (for example, when the call is not on hold)[...]

Model 6757i IP Phone User Guide 109 Line Keys and Softkeys Expansion Module Keys 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select " Flash ". 7. (M675i) In the " Label " field, enter a label to display on the phone [...]

110 Model 6757i IP Phone User Guide Line Keys and Softkeys S precode Key Y ou can set a key to automatically activate specific services of fered by the server by setting a key to " sprecode ". For example, if the sprecode value of *82 is configured, then by pressin g the key , *82 automatically activate s a service provided by the server [...]

Model 6757i IP Phone User Guide 111 Line Keys and Softkeys 4. In the " Label " field, enter a label to display on the IP phone for this key . 5. In the " Va l u e " field, enter the appropriate value for ac cessing specific services from the server . 6. (Bottom Softkeys) In the state fields, ch eck (enable) or uncheck (disable) [...]

112 Model 6757i IP Phone User Guide Line Keys and Softkeys Park/Pickup Keys The IP phone has a park and pickup call feature th at allows yo u to park a call and pickup a call when required. The IP phones support the Park/Pick up feature on the Asterisk, BroadW orks, Sylantro, and ININ PBX servers. There are two ways a user can configure this featur[...]

Model 6757i IP Phone User Guide 113 Line Keys and Softkeys On the IP phone UI, the stat ic configuration method displays the following: • When a call comes in, an d you pickup the handset, the default lab el of " Park " displays on the Phone UI. • After pressing the " Park " key to park the call, the default label of " [...]

114 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring Park /Pickup using S tatic Configuration Use the following procedure to configure the Park/Pickup call fea t ure using the static configuration method. 1. Click on Basic Settings->Prefer ences->General . 2. Enter a server value in the Park Call field to which incoming live[...]

Model 6757i IP Phone User Guide 115 Line Keys and Softkeys Park/Pickup Key Configuration The programmable meth od of conf iguration crea tes park and pickup keys that you can configure on the 6757i phon e. Y ou can set a key as "Park" or "Pickup" and then: • specify a customized la bel to display on the Phone UI • specify a [...]

116 Model 6757i IP Phone User Guide Line Keys and Softkeys 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e "[...]

Model 6757i IP Phone User Guide 117 Line Keys and Softkeys Expansion Module Keys 13. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 14. In the " Ty p e " field, select Park . 15. (M675i) In the " Label " field, enter a label for the Park key . 16. In the "[...]

118 Model 6757i IP Phone User Guide Line Keys and Softkeys If the call is parked successfully , the response is either a greeting voice confirming that the call was parked, or a hang up occurs. The parked call party hears music on hold. 3. If the call fails, you can pick up the call (u sing the next procedure) and press the " Park " key a[...]

Model 6757i IP Phone User Guide 119 Line Keys and Softkeys Last Call Return (lcr) Key (Sylantro Servers only) Using the Aastra W eb UI, you can co nfigure the "L ast call return" (lcr) fu nction on a key . This feature is for Sylantro servers only . How it works If you configure "lcr" on a key , an d a call comes into your phone[...]

120 Model 6757i IP Phone User Guide Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Last Call Return . 4. In the " Line " field, select the line you want to a[...]

Model 6757i IP Phone User Guide 121 Line Keys and Softkeys Call Forward Key Using the Aastra W eb UI, you can co nfigure the Call Forward (CFWD) function on a softkey or expansion module key . Use call fo rwarding when you want a specifi c account on your phone to be forwarded to another number when your phone is in the busy s tate or the no answer[...]

122 Model 6757i IP Phone User Guide Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Call Forward . 4. (Bottom Softkeys) In the state fields, check (enable) or uncheck ([...]

Model 6757i IP Phone User Guide 123 Line Keys and Softkeys BLF/Xfer The BLF key allows one or more extensio ns to be monitored, and once there is any state change with those extensions , th e key shows the status of the monitored lines. The Xfer key allows a call to be transferred to o ther recipients blindly or consultatively . The BLF/Xfer key co[...]

124 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a BLF/Xfer Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. [...]

Model 6757i IP Phone User Guide 125 Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select BLF/Xfer . 10. (M675i) In the " Label " field, enter a label for the BLF/Xfer key . 11 . In th[...]

126 Model 6757i IP Phone User Guide Line Keys and Softkeys Speeddial/Xfer The Speeddial key allows a number to be dialed quickly by pressing one key configured for speeddialing. The Xfer key allows a call to be transferred to other reci pien ts blindly or consultatively . The Speeddial/Xfer key combines the Speeddial and Xfer key's functionali[...]

Model 6757i IP Phone User Guide 127 Line Keys and Softkeys Configuring a S peeddial/Xfer Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom ke[...]

128 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speeddial/Xfer . 10. (M675i) In the " Label " field, enter a label for the Speeddial/Xfer key [...]

Model 6757i IP Phone User Guide 129 Line Keys and Softkeys Speeddial/Conf The 6757i al lows you to configure a softkey or ex pansion module key to be used as a speeddial conference ke y ( Speeddial/Conf key) while remaining in the curre nt call. This key allows a user on a call to conference another party at a pre-defined number while remaining in [...]

130 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a S peeddial/Conf Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom ke[...]

Model 6757i IP Phone User Guide 131 Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speeddial/Conf . 10. (M675i) In the " Label " field, enter a label for the Speeddial/Conf key [...]

132 Model 6757i IP Phone User Guide Line Keys and Softkeys Services Key By default, the 6757i has a Services key config ured on key 1 of the T op keys. However , you can use any key to con figure a " Servic es " key . The Services key accesses enhanced features and se rvices provided by third parties. Using the "Services" key , [...]

Model 6757i IP Phone User Guide 133 Line Keys and Softkeys Configuring a Services Key Use the following procedure to config ure a Services key on the 6757i IP Phone. The pro ced ure shows the top softkeys screen as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from[...]

134 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 6. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 7. In the " Ty p e " field, select Services . 8. (M675i) In the " Label " field, enter a label to apply to this key . 9. Click to[...]

Model 6757i IP Phone User Guide 135 Line Keys and Softkeys Directory Key By default, the 6757i has a Directory key configured on key 2 of the top set of keys. Howev er, using the Aastra W eb UI, you can assign the Directory k ey to any key on the to p or bottom keys on the phone. Pressin g the Directory key displays th e “Directory List”. The &[...]

136 Model 6757i IP Phone User Guide Line Keys and Softkeys 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e "[...]

Model 6757i IP Phone User Guide 137 Line Keys and Softkeys Callers List Key By default, the 6757i has a Callers List key confi gured on key 3 o f the top set of keys. However , using the Aastra W eb UI, you can assign the Callers List key to any key on the top or bottom keys on the phone. Pressing the Callers Li st key displays the “Callers List?[...]

138 Model 6757i IP Phone User Guide Line Keys and Softkeys 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e "[...]

Model 6757i IP Phone User Guide 139 Line Keys and Softkeys Intercom Key By default, the 6757i has an Intercom key config ured on key 4 of the to p set of keys. However , using the Aastra W eb UI, you can assign the Interc om key to any key on the top or bottom keys on the phone. Y ou can use the Intercom key to au tomatically connect with a remote [...]

140 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring an Intercom Key Use the following procedure to config ure a Callers List key on the 6757i IP Phone. The procedure shows the top softkeys screen as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select f[...]

Model 6757i IP Phone User Guide 141 Line Keys and Softkeys 7. In the " Ty p e " field, select Intercom . 8. (M675i) In the " Label " field, enter a label to apply to this key . 9. Click to save your changes.[...]

142 Model 6757i IP Phone User Guide Line Keys and Softkeys Phone Lock Key Y ou can configure a key on the IP Phone to use as a lock/unlock k e y . Y ou assign the function of the key as “ Phone Lock ”. Configuring a Phone Lock Key Use the following procedure to co nfigure a Phone Lock key on the 6757i IP Ph one. The procedure shows the softkey [...]

Model 6757i IP Phone User Guide 143 Line Keys and Softkeys Expansion Module Keys 4. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 5. In the " Ty p e " field, select Phone Lock from the list of options. 6. Click to save your changes. Using the Lock/Unlock Key on the IP [...]

144 Model 6757i IP Phone User Guide Line Keys and Softkeys Paging Key (Sends the RTP Stream) Y ou can configure a Paging key on the phone t h at allows you to send a Real Time T ransport Protocol (R TP) stream to pre-configured multicast address(es) without in volving SIP signaling. Y ou enter a multicast IP address(es) and a port number for the Pa[...]

Model 6757i IP Phone User Guide 145 Line Keys and Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Paging . 4. In the “ Label ” field, enter a label to apply to this key . 5. In the “ Va[...]

146 Model 6757i IP Phone User Guide Line Keys and Softkeys Using the Paging Key The following procedure describes the use of th e Paging key on the IP Phone. The pro cedure assumes you have already configured t he Paging key using the Aastra W eb UI. 1. On the IP Phone, press the softkey or expansion module key you configured fo r Paging (labeled a[...]

Model 6757i IP Phone User Guide 147 Line Keys and Softkeys None Key Y ou can set a softkey , or expansion module key to force a blank entry on th e IP phone display for a specific key . Y ou do this by setting the key to " none ". The keys are added in order (from key1 to key20) afte r any hard-coded keys have be en added. If a particular[...]

148 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 4. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 5. In the " Ty p e " field, select None . 6. Click to save your changes.[...]

Model 6757i IP Phone User Guide 149 Line Keys and Softkeys Empty Key Y ou can set a softkey to force a bl ank entry on the IP ph one display for a specifi c key . Y ou do this by setting the softkey to " empty ". The keys are added in order (from key 1 to key 20) after any hard-coded keys ha ve been added. If a particul ar ke y is not def[...]

150 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select Empty . 7. Click to save your changes.[...]

Model 6757i IP Phone User Guide 151 Line Keys and Softkeys Deleting a Key Use the following procedure to delete a key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys and Expansion Module Keys 2. Choose the key yo[...]

152 Model 6757i IP Phone User Guide Making Calls Making Calls This section describes ways to make calls on your 6757i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing or • pressing a line/call appearance button At the dial tone, enter th e number you wish [...]

Model 6757i IP Phone User Guide 153 Making Calls Pre-dialing a Number Y ou can also make a call by pre-dialling a number . Pre-dialling lets you view a number before you dial. Us e the Backspace softkey to correct any errors. Using Handsfree S peakerphone The handsfree feature allows you to speak to someone without usin g the handset or headset. Y [...]

154 Model 6757i IP Phone User Guide Making Calls Using a Headset The 6757i accepts headsets throug h the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Advanced V olume Controls for the Headset Mic On the 6757i, there are 3 options for the head set microphone vo[...]

Model 6757i IP Phone User Guide 155 Making Calls Using Intercom On the 6757i, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 o n the top set of softkeys. Using the Icom Key 1. Press the Icom key . 2. Enter the extension number of the pers on you wish to intercom or the [...]

156 Model 6757i IP Phone User Guide Making Calls For more information about the incoming Intercom features an d for procedures on setting these features, see “Incoming Intercom Call Feat ures” on page 231 . Play W arning T one Allows you to enab le or disable a warning tone to play when the phone receives an incomi ng intercom call on an active[...]

Model 6757i IP Phone User Guide 157 Making Calls Redial • Press to dial the most recent number you dialed from the phone. • If you are off-hook and press the last number you called is called back. • If you are on-hoo k and press , a Redial List displays. The redial list is available during active calls. It stores up to the last 100 numbers yo[...]

158 Model 6757i IP Phone User Guide Making Calls Mute Y ou can use the Mute key to mute the handset, h eadset, or speakerphone. When you use the mute key on your phone, you canno t be heard on an active call or on a conference. For muted calls, the handsfree LED flashes and the Mute key LED is ON. Y ou can use the Mute key to mute the handset, h ea[...]

Model 6757i IP Phone User Guide 159 Receiving Calls Receiving Calls When a call is ringing at y ou r e x te n si o n , t he in bound callers extension and name display to the s cr e en . T he li n e/ c al l appearance light flashes quickly for the incoming call. Answering an Incoming Call T o answer the call • For handsfree operation, press or th[...]

160 Model 6757i IP Phone User Guide Receiving Calls Sending an Incoming Call to V oicemail Y ou can send an incoming c all dir ectly to voicemail without answer ing the call. T o do this, press without pickin g up the h andset. If yo u're already on the phone your in coming call should go directly to voicemail. Y our phone sc re en displays a [...]

Model 6757i IP Phone User Guide 161 Handling Calls Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold Y ou can plac e an active call on hold by pressing the Hold key . When you place a call on hold, only your phone can re[...]

162 Model 6757i IP Phone User Guide Handling Calls When on Hold T o let your caller know that they are still on hold, music plays soft ly (if this has been set up for your system). The call/lin e appearance light for the line you ar e on remains solid to indicate that you are still connected. Automatic Hold When juggling between calls, yo u do not [...]

Model 6757i IP Phone User Guide 163 Handling Calls T ransferring Calls Blind T ransfer A blind transfer is when you transfer a call dir ectly to another extensio n without consulting with the person receiving the call. T o do this, simply co mplete the transfer imme diately after you have entered the number . The call goes directly to the extension[...]

164 Model 6757i IP Phone User Guide Handling Calls Use the following procedure to transfer a call to another extension. Use the following illustration as a reference. T o transfer a call to another extension 1. Connect to Party 1 (if not al ready connected). Party 1 is the party you want to transfer . 2. Press the T ransfer key . Y ou should hear a[...]

Model 6757i IP Phone User Guide 165 Handling Calls Conferencing Cal ls The 6757i IP p hone offers two methods of conferencing: • Local conferencing (default method). • Centralized conferencing (for Sylantro and Broads oft Servers) (Administrator must enable this method). When you lift the han dset on the phone, the Confer ence key displays on t[...]

166 Model 6757i IP Phone User Guide Handling Calls Using Local Conferencing Use the following procedure to create a conf erence call using local conferencing. Use the following illustration as a reference. 1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the speakerphone key . A line o[...]

Model 6757i IP Phone User Guide 167 Handling Calls Joining T wo Active Calls in a Single Conference 1. Begin with active calls on two di fferent lines (for exam ple, Line 1 and Line 2 have active calls). 2. Press the Line key for which you want to conferen ce th e two calls together (for example, Line 1). 3. Press the Conf key . 4. Press the Line k[...]

168 Model 6757i IP Phone User Guide Handling Calls Using Centralized Conferencing Use the following procedure to create a conferen ce call using centralized conferencing. Use the following illustration as a reference. Setting Up a Conference and Adding Multi ple Parties (for Sylantro and Broadsoft Se rvers) 1. When you begin a conference, you are t[...]

Model 6757i IP Phone User Guide 169 Handling Calls 4. Press the Conf Key . A new line opens. 5. Enter the phone numbe r of Party 3. 6. W ait for Party 3 to answer . When Party 3 answer s, you can consult with them before adding them to the Conference 1. 7. Press the Conf Key again to ad d Pa rty 3 to Conference 1. Party 1 (which is yourself), Party[...]

170 Model 6757i IP Phone User Guide Handling Calls 5. Call Party 3 for Conference 2. 6. When Party 3 answers, press the Conf Key to join Parties 1 (which is yourself), Party 2, and Party 3 on Conference 2. Y ou now have two active conferences on two different lines. If any party in a conference hangs up (including the party that began the conferenc[...]

Model 6757i IP Phone User Guide 171 Managing Calls Managing Calls The 6757i has several features that make it easier to manage calls, and to keep track of your caller history , as well as your business and person al co ntacts. These features include: • Directory List • Callers List • Call Forwarding • Missed Calls Indicator • V oicemail D[...]

172 Model 6757i IP Phone User Guide Managing Calls 1. Press the Directory Key . The directory displays the number of entries in your list. If the Directory list is empty , " Dir ectory Empty/Use Save to add " displays. The following is an example of the Directory List Header screen with 97 entries in the List. 2. Y ou can access entries b[...]

Model 6757i IP Phone User Guide 173 Managing Calls Adding New Entries to the Directory List Y ou can store a maximum of 7 numbers associated with a unique name. Y ou can apply pre-defined labels to the entry which include, Off ice, Home, Cell, and Pager , or create your own labels. The following table indicates the maximum characters for each line [...]

174 Model 6757i IP Phone User Guide Managing Calls Adding Names, Numbers, Labels On Screen 1: • Y ou can add names using the abc softkey . • Y ou can add numbers (up to 7 nu mber s pe r name) using the nu mbers on the ph one’ s keypad. • Use the Backspace softkey when required. • Use the Save softkey when you are finished adding the name [...]

Model 6757i IP Phone User Guide 175 Managing Calls • Y ou can use the Dial softkey to automatically dial th e number in the Directory entry . • Y ou can use the Add Number softkey to add additional number s to the current Directory entry (up to 7 numbers p e r name). • Y ou can use the Delete softkey to delete a number or to delete multiple n[...]

176 Model 6757i IP Phone User Guide Managing Calls Arranging Multiple Screens Y ou can use the Arrange softkey to move the number/labe l/line forward or backward between screens for the specified name. If there is a labe l assigned to the entry , the following screen displays after pressing the Arrange softkey. • Pressing the Save softkey in the [...]

Model 6757i IP Phone User Guide 177 Managing Calls Deleting Entries from the Directory List Y ou can delete entries from the Dire ctory List in the following ways: • Delete a single name or number and all associated numbers and labels. • Delete specific numbers and labels from a single entry • Delete all entries in the Directory Li st Y ou us[...]

178 Model 6757i IP Phone User Guide Managing Calls T o delete all entries from the Directory List: 1. Press the Directory key . 2. At the “Directory List” top screen, press DeleteList . Saving Entries to the Directory List Y ou can save e ntries (names and numbers) from ot her sources to your Directory using any of the following methods: • Sa[...]

Model 6757i IP Phone User Guide 179 Managing Calls Saving from the Callers List Y ou can save a name, number , and/or label from the Callers List to the Di rectory List using the following procedure. Use the fo llowing illustration as a reference. 1. Press the Callers List key . 2. Scroll to the entry you want to copy to the Directory List. 3. Pres[...]

180 Model 6757i IP Phone User Guide Managing Calls Downloading the Directory List to Y our PC Y ou can download the Directory List to your PC via the Aastra W eb UI. The phone stores the dir ectorylist.csv file to your PC in comma- separated value (CSV) format. Y ou can use any spreadsheet application to open the file for viewing. The following is [...]

Model 6757i IP Phone User Guide 181 Managing Calls Download the Directory List Use the following procedure to do wnload the Directory List to your PC using the Aastra W eb UI . 1. Click on Operation->Directory . 2. In the Directory List field, click on . A File Download message displays . 3. Click OK . 4. Enter the location on your computer wher[...]

182 Model 6757i IP Phone User Guide Managing Calls Callers List The Callers list is a stored log of your incoming calls. The 6757i telephone stores information on up to 200 incoming calls in th e Callers list. Y our telephone logs the nu mber and name (if available) of the caller , when th ey last called, and the number of times they tried to reach[...]

Model 6757i IP Phone User Guide 183 Managing Calls Access the Callers List Use the following procedure to access the Callers List. Use th e following illustration as a reference. 1. Press the Callers List key . 2. Use the 2 and 5 keys to scroll through the lin e items in the Callers List. 3. T o delete all entries in the Callers list, press the Del[...]

184 Model 6757i IP Phone User Guide Managing Calls Edit Entries in the Callers List Important: The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need to add a prefix. In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the cursor automatica[...]

Model 6757i IP Phone User Guide 185 Managing Calls Delete Entries from the Callers List Y ou can delete individual items from the Callers List, or you can delete all items in the Callers List. Use the following procedure to delete an individual item from the Callers List. Use the following illustration as a reference. 1. Press the Callers List Key [...]

186 Model 6757i IP Phone User Guide Managing Calls Download the Callers List to Y our PC Y ou can download the Callers List to y o ur PC for viewing using the Aastra W eb UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. Y ou can use any spreadsheet application t[...]

Model 6757i IP Phone User Guide 187 Managing Calls Account Configuration (DND and Call Forwarding) The 6757i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for multiple accounts on the phone. Y ou can set specific modes for the way you want the phone to h an dle DND and CFWD. The three mo des [...]

188 Model 6757i IP Phone User Guide Managing Calls The following describes the key b ehavior for each DND mode. • Account - DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account. • Phone - (default) DND key togg les all accounts on the phone to ON or OFF . • Custom - DND key displays custom scre[...]

Model 6757i IP Phone User Guide 189 Managing Calls Configuring DND Using the Aastra W eb UI . Use the following procedure to conf igure DND using the Aastra W eb UI. 1. Click on Basic Settings->Prefer ences->General . 2. In the “ DND Key Mode ” field, select a “do not disturb” (DND) mode to use on the phone. V alid values are: Account[...]

190 Model 6757i IP Phone User Guide Managing Calls 4. Click on Basic Settings->Account Configuration . 5. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. 6. Click to save your c hanges. The changes takes affect immediately without a reboot. Using DND Modes via the IP Phone UI After you add a DN[...]

Model 6757i IP Phone User Guide 191 Managing Calls DND in Account Mode 1. W ith the account in focus on the IP Phone UI , press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account. 2. Use the RIGHT and LEFT arrow keys to scroll throug h each account. In the above example, Screen name[...]

192 Model 6757i IP Phone User Guide Managing Calls DND in Custom Mode 1. Press the DND key on the phone. The screen displays a list of the accounts on the phone a nd allows you to enable/disable a specific ac count or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts. In the above example, Screenname1 and 3 have DND ON as [...]

Model 6757i IP Phone User Guide 193 Managing Calls Call Forward Account-Based Configuration Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to a nother destination. On the 6757i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. Y ou can set a CFWD mo de using the Aa[...]

The following table describes the key and M essage W aiting Indicator (MWI) LEDs when you enable CFWD on the IP Phone. Key LED Behavior for All Modes MWI LED Behavior for All Modes CFWD key LED RED if CFWD All, CFWD Busy , or CFWD No Answer is enabled for the account in focus. CFWD key LED OFF if any CFWD mode is disabled. MWI LED ON if current acc[...]

Model 6757i IP Phone User Guide 195 Managing Calls Configuring CFWD Using the Aas tra Web UI Use the following procedure to config ure CF WD using the Aastra W eb UI. 1. (optional) Click on Operation->Softkeys and XML ; or Click on Operation->Expansion Module . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or [...]

196 Model 6757i IP Phone User Guide Managing Calls Expansion Module Keys 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select Call Forward from the list of options. 7. Click to save your changes. 8. Click on Basic Settings->Prefer ence[...]

Model 6757i IP Phone User Guide 197 Managing Calls • Custom - The Custom mode allows you to configure CF WD for a specific account or all accounts. Y ou ca n configure a specific state ( All , Busy , and/or No Answer ) for each account independently or all accounts.On the 6757i, yo u can set all accoun ts to All On , All Off , or copy the configu[...]

198 Model 6757i IP Phone User Guide Managing Calls The “ No Answer ” option call forwards incoming calls on ly if the account rings but is not answered in the defined number of rings. Th e call gets forwarded to th e specif ied numb er . 13. For each account, in the “ Number ” field, en ter the phone number for which you want the incoming c[...]

Model 6757i IP Phone User Guide 199 Managing Calls Using CFWD via the IP Phone UI Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra W eb UI. Y ou can access the CFWD me nus by pre ssing a pre-configured Call Forward key , or by selecting Options->Call Forwar d from the IP Phone UI[...]

200 Model 6757i IP Phone User Guide Managing Calls . In the above example, CFWD Al l is enabled as indicated by a check mark ( 3 ), CFWD Busy is enabled but no call forward phone numb er is c onfigured as indicated by a ! , and CFWD NoAns is disabled as indicated by an X . 3. Select a state for the account(s) in focus using the UP and DOWN arrow ke[...]

Model 6757i IP Phone User Guide 201 Managing Calls 4. For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State scr een. In the followi ng example, the CFWD All state is ON. 5. Press the CHANGE key in the CFWD State screen. W ith the cursor in the “ St a t e ” field, toggle the [...]

202 Model 6757i IP Phone User Guide Managing Calls 7. Use the DOWN arrow key to scroll to the “ No. Rings ” field. Press the CHANGE key to select the number of ri ngs to apply to the phone for call forwarding incoming call s. V alid values are 1 to 20. Default is 1. When the phone receives an incoming call, and call forwa rd is configured on th[...]

Model 6757i IP Phone User Guide 203 Managing Calls 11 . Select a state using the UP and DOWN arrow keys. Y ou can enable/disable a specific account on the phone with any or all of the following states. However , the configuration you set will apply to all accounts on the phone. • All - Enables CFWD All on the phone and forwards all incoming calls[...]

204 Model 6757i IP Phone User Guide Managing Calls 12. In the CFWD No Answer state, press the CHANGE key for the mode you selec ted in step 2. This displays the Call Forward State scree n. In the following example, the CFWD All state is ON. 13. Press the CHANGE key in the CFWD State screen. W ith the cursor in the “ St a t e ” field, toggle the[...]

Model 6757i IP Phone User Guide 205 Managing Calls 17. Press DONE in the CFWD Mode Scr een to save all changes. CFWD in Custom Mode 1. Use the RIGHT and LEFT arrow keys to scroll through each account. In the above example, Screen name1, Sc reenname2, and Scre enname3, are three ac counts configured on the phone. Screennam e1 has “ CFWD All ” en[...]

206 Model 6757i IP Phone User Guide Managing Calls 3. Select an account using the UP and DOWN arrow keys. Y ou can also use the follo wing keys if required: • All Off Key - Disables CFWD for all accounts on the phone. • All On Key - Enables CFWD for all accounts on the phone. • CopytoAll Key - Copies all settings for the account you select, t[...]

Model 6757i IP Phone User Guide 207 Managing Calls Y ou can also use the follo wing keys if required: • All Off Key - Disables all CFWD states for the selecte d account. • All On Key - Enables all CFWD states for the selected account. • CopytoAll Key - Copies the call forward phone number and state of the selected Call Forward mode (All, Busy[...]

208 Model 6757i IP Phone User Guide Managing Calls 9. Use the DOWN arrow key to scroll to the “ Number ” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify . Use the BACKSP ACE key if required to delete [...]

Model 6757i IP Phone User Guide 209 Managing Calls Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only . The number of calls that have not been answ ered increment on the phone’ s idle screen as " <number&[...]

210 Model 6757i IP Phone User Guide Managing Calls V oicemail The V oicemail feature on the 6757i IP phone allows you to use a line, configured with a phone number for dialing out, to co nnect to a voicemail server . For each assigned V oicemail number, there can be a minimum of 0 or a maximum of 1 V oicemail access phone number . The V oicemail li[...]

Model 6757i IP Phone User Guide 211 Additional Features Additional Features This section describes additional featur es you can use on the 6757i phone. Star C o d e s All of the main call handling and extension manage ment features using star codes can be set on your phone b y your Administrator . Contact yo ur System Administrator for more informa[...]

212 Model 6757i IP Phone User Guide Additional Features 1. Click on Basic Settings->Prefer ences . 2. Go to the " General " section . 3. The “ Suppr ess DTMF Playback ” field is enabled by default. T o disable this field, uncheck the box. 4. Click to save your settings.[...]

Model 6757i IP Phone User Guide 213 Additional Features Display DTMF Digit s A feature on the 6757i phone allo ws users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when usin g the keypad to dial, or when dialing from a so ftkey or expansion module key . DTMF is the signal sent from the phone to the networ[...]

214 Model 6757i IP Phone User Guide Additional Features 2. Enable the " Display DTMF Digits " fie ld by checking the check box. Disable this field by uncheckin g the box). Default is disabled. 3. Click to save your settings.[...]

Model 6757i IP Phone User Guide 215 Additional Features Enable/Disable Call W aiting The call waiting feature notif ies the user on an activ e call, of a new incoming call. Y ou can disable the call waiting feature, so that the new incoming call is automatically reject ed by the phone with a busy message. If you disable call waiting on the phone, a[...]

216 Model 6757i IP Phone User Guide Additional Features 1. Click on Basic Settings->Prefer ences->General. 2. The “ Call W aiting ” field is enabled by default.T o disable t h is field, uncheck the box. 3. Click to save your settings.[...]

Model 6757i IP Phone User Guide 217 Additional Features Play Call W aiting T one Y ou can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. Y ou can configure this feature using the Aastra W eb UI. Configuring Call W aiting T one Use the following procedures to configur e a [...]

218 Model 6757i IP Phone User Guide Additional Features S tuttered Dial T one Y ou can enable or disable the playing of a stuttere d dial tone when there is a message waiting on the IP phone. Y ou can configure this feature using the Aastra W eb UI. Configuring S tuttered Dial T one Use the following procedures to confi gure stuttered dial tone on [...]

Model 6757i IP Phone User Guide 219 Additional Features XML Beep Support Using the Aastra W eb UI, you can enable or disable a beep to be audible when the phone receives an XML application using the " XML Beep Support " field a t the path Basic Settings->Pr eferences->General . If you disable this feature, then no beep is heard when[...]

220 Model 6757i IP Phone User Guide Additional Features S t atus Scroll Delay Using the Aastra W eb UI, you can specify a scroll delay option that allows you to set the time delay , in seconds, between the scrolling of each status message on th e phone. Y ou can specify this setting in the " S tatus Scroll Delay (seconds) " field at th e [...]

Model 6757i IP Phone User Guide 221 Additional Features Incoming Call Interrupt s Dialing The 6757i has a feature you can enable or disable called " Incoming Call Interrupts Dialing ". This feature is disabled by default. If you are dialing out on your phone, and you receive an incoming call at the same time, the incoming call goes to an [...]

222 Model 6757i IP Phone User Guide Additional Features Configuring "Incoming Call Interrupt s Dialing" Use the following procedures to confi gure " Incoming Cal l Interrupts Dialing " on the IP Phone. 1. Click on Basic Settings->Prefer ences->General . 2. Enable the " Incoming Call Interrupts Dialing " field by [...]

Model 6757i IP Phone User Guide 223 Additional Features Switch UI Focu s to Ringing Line Y ou can configure a feature on the 6757i that cont rols the behavior of the phone when it receives an incoming call when it is alre ady in a connected call. When a call comes into th e phone, and the phone is already on a connected call, the phone switc he s f[...]

224 Model 6757i IP Phone User Guide Additional Features Preferred Line and Pref erred Line Timeout The 6757i has a feature ca lle d “p ref erred line” a nd “preferred line timeout ”. If you enable the preferred line parameter on your ph one, after a call ends (incoming o r outgoing), the display switches back to the preferred line. Next tim[...]

Model 6757i IP Phone User Guide 225 Additional Features Configuring “Preferred Line” and “Preferred Line T imeout” Using the Aastra W eb UI Use the following procedure to configure the Pref erred Line and Preferred Line T imeout feature using the Aastra W eb UI. 1. Click on Basic Settings->Prefer ences->General. 2. In the “ Preferr [...]

226 Model 6757i IP Phone User Guide Additional Features Goodbye Key Cancels Incoming Calls The 6757i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone wh en you are on an active call. The parameter is called " Goodbye Key Cancels Incoming Call " and is[...]

Model 6757i IP Phone User Guide 227 Additional Features 3. Click to save your settings. Using the Goodbye Key to Cancel Incoming Calls Fe ature IP Phone UI IF THEN " Goodbye Key Cancels Incomi ng Call " is enabled AND a second call come s in while you are on an a ctive call, press the Good bye key to reject the second incoming call. "[...]

228 Model 6757i IP Phone User Guide Additional Features UPnP Mapping Lines (for remote phones) Universal Plug and Play (UPnP) is a standard that uses Internet protocols to enable devices to be plugged into a network and automatical ly know about each other . W ith UPnP , when a user plugs a device into the network, the d evice configur es itself, a[...]

Model 6757i IP Phone User Guide 229 Additional Features 2. The " UPnP Mapping Lines " field is set to 0 by default. If required, change the setting to a specific line by selecting a line from the list. V alid va lues are 0 through 10 . The line you select is the line that your remote phone uses to perform Universal Pl ug and Play on the n[...]

230 Model 6757i IP Phone User Guide Additional Features Message W aiting Indi cator Y ou can configure the Message W aiting Indicator ( MWI) to illuminate for a specific line or for all lines. For example, if you configure the MWI LED on line 3 only , the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED fo r all li[...]

Model 6757i IP Phone User Guide 231 Additional Features Incoming Intercom Call Features Incoming Intercom By default, the IP phone allows incoming interc om calls to be automatic ally answered without having to set up an Icom key on your phone. The phone automati cally plays a warning tone when it receives an incoming in tercom call. It also mutes [...]

232 Model 6757i IP Phone User Guide Additional Features Auto-Answer/Play W arning T one The auto-answ er feature on the IP phone allows you to enable or disa ble automatic answering for an Intercom call. If “Auto-An swer” is enabled, the phone a uto matically answers an incoming intercom call. If “Play W arning T one” is also enab led, the [...]

Model 6757i IP Phone User Guide 233 Additional Features Configuring Incoming Intercom Settings Use the following procedure to configure inco ming intercom call settin gs on the IP phone. 1. Click on Basic Settings->Prefer ences->Incoming Intercom Settings . 2. The " Auto-Answer " field is enabled by default. The auto matic answering[...]

234 Model 6757i IP Phone User Guide Additional Features Using Redial Key for “Last Number Redial” The IP phone has an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. Y ou can: • Press the REDIAL button twice to redial the last number dialed. • Press the REDIAL button on[...]

Model 6757i IP Phone User Guide 235 Additional Features Group RTP Paging (receives RTP stream s) Y ou can configure the phone to allow it to receive a Real T ime Transport Protocol (R TP) stream from pre-configured multicast address(es) without in volving SIP signaling. This is called Group Paging on the IP phones. Y ou can specify up to 5 multicas[...]

236 Model 6757i IP Phone User Guide Additional Features Configuring Group RTP Paging Use the following procedure to configure R TP streaming on the receiving end for Paging applications using the Aastra W eb UI. 1. Click on Basic Settings->Prefer ences-> Group Paging R TP Settings . 2. In the “ Paging Listen Addr esses ” text box, enter t[...]

Model 6757i IP Phone User Guide 237 Additional Features Use LLDP ELIN The 6757i IP Ph one supports Link Layer Discovery Proto c ol for Media Endpoint Devices (LLDP-MED), and Explicit Congestion Notifica tion (ECN) Emer gency Lo cation Identification Number (ELIN). LLDP ELIN allows the phone to use the location informatio n sent by the switch, as a [...]

238 Model 6757i IP Phone User Guide Available Features Enabled by Administrators A vailable Features Enabled by Administrators There are features on yo ur IP Phone that you can use ONL Y if an Administrator has enabled them on your phone. Those features are descri bed in this section. Contact your System Administrator for more information. Outgoing[...]

Model 6757i IP Phone User Guide 239 Available Features Enabled by Administrators Customizable Callers Li st Key and Services Key The 6757i IP Ph one currently has a Cal lers List key and a Services key . Y our System Administrator can specify an XML URI tha t create s a custom Callers List and Services application for your phone. When you press the[...]

240 Model 6757i IP Phone User Guide Available Features Enabled by Administrators — Line 2: conference tog e ther extensions 2005, 201 1 and 2021. • Disconnect from an active conference call wh ile allowing the other callers to remain connected. • Add unlimited number of users to a conference (dependent on the limitations of the server). • J[...]

Model 6757i IP Phone User Guide 241 Available Features Enabled by Administrators Playing a W A V File On Y our Phone If enabled by your Ad ministrator , the 6757i IP P h one can play a W A V file. A W A V file is an audio file format standard for storing an audio bit stre am on a system in raw , uncompressed format or compressed format to reduce th[...]

242 Model 6757i IP Phone User Guide Available Features Enabled by Administrators Key Redirection Conference, T ransfer , Redial, Intercom Keys and V oicemail Option If enabled by your Administrator , the Conference, T ransfer , Redial, and Interc om keys, as well as the V oicemail option, can be redirected to XM L scripts.This allows the server to [...]

Model 6757i IP Phone User Guide 243 Available Features Enabled by Administrators XML Applications and Off-Hook Interaction If enabled by you r Admini strator , the 6757 i can be preven ted fro m going into th e of f-hook/dialing state when the handset is of f-hook and the call en ds . This feature is disabl ed by default and must be enabled by you [...]

244 Model 6757i IP Phone User Guide Available Features Enabled by Administrators “Hold” Feature Enhanceme nt (for Broadsoft Servers) The Hold feature allows you to pu t an active call on “hold,” then retrieve the cal l later . This enhancement is intended for IP phones operating with servers that supp ort RFC3264 (for example, Broadsoft). I[...]

Model 6757i IP Phone User Guide 245 Model M670i and M675i Expansion Modules Model M670i and M675i Exp ansion Modules The 6757i IP Ph one offers optional M670 i and M675 i Expansion Modules that attach to the right side of the phone to provide additional so ftkeys. Model M670i The M670i provides 18 softkey s in each column (totaling 36 ke ys) o n th[...]

246 Model 6757i IP Phone User Guide Model M670i and M675i Expansion Modules The Expansion Module ke ys support the following fun ction s: Y ou can configure the keys using the Aastra W eb UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6757i IP Phone. Reference For more information about configur[...]

Model 6757i IP Phone User Guide 247 Model M670i and M675i Expansion Modules Using the Exp a nsion Modules M670i Exp ansion Module After configuring the softkeys on the M6 70i Expansion Module, you can record the name of the softkey on the paper labels provided with the Ex pansion Module. Press the softkey you want to use when applicable. M675i Exp [...]

248 Model 6757i IP Phone User Guide Model M670i and M675i Expansion Modules Page 3" List 5 " and " List 6 ". T o use the M675i, press the function key for the page you want to display to the LCD (page 1, page2, or page 3), and pre ss the applicable softkey . References For more information abou t configuring softkeys, see Softke[...]

Model 6757i IP Phone User Guide 249 Model M670i and M675i Expansion Modules Press-and-Hold to Create a S peeddial Key Y ou can press and hold an expansion module key to create a speeddial key and configure it the same way you configure a speed dial key on the phone. For a procedure on creating a speeddial key , see “Press-and-Hold to Create a Spe[...]

250 Model 6757i IP Phone User Guide Troubleshooting Solutions T roubleshooting Solutions Why is my display blank? Ensure that power is being prov ided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory , the Aastra PoE (Power over Ethernet) inline power supply , to provide power over E[...]

Model 6757i IP Phone User Guide 251 Troubleshooting Solutions What are services, and how do I use them? Services on the IP phon e include: • XML Applications • Callers List • Directory List • V oicemail See the section, “Services Key” on page 132 more information about th e options available under "Services". How do I find the[...]

252 Model 6757i IP Phone User Guide Troubleshooting Solutions 1. Click on Operation->User Password . 2. In the " Current Password " field, enter the current user password. 3. In the " New Password " field, enter the new user password. 4. In the " Password Confirm " field, enter the new user password again. 5. Click [...]

Model 6757i IP Phone User Guide 253 Troubleshooting Solutions How do I rest art the IP phone? 1. Press the button on the phone to enter the Option List. 2. Use the 2 key to scroll down the list of options to Phone S tatus and press the 4 key to select. 3. Press the 2 key to scroll to the Restart Phon e opti on. 4. Press the 4 key to confirm and res[...]

254 Model 6757i IP Phone User Guide Troubleshooting Solutions How do I lock my phone? Y ou can lock your phone to prevent the phone fro m being used or configured. Y ou can lock the phone using any of the followin g: • At the path Options->Phone L o ck on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra W eb UI. • At [...]

Model 6757i IP Phone User Guide 255 Troubleshooting Solutions Lock the Phone 2. In the " Lock the Phone? " field, click . The phone locks dynamically and displays the following message: " Phone is locked ". Unlock the Phone 3. Click on Operation->Phone Lock . 4. In the " Unlock the Phone? " field, click . The phone [...]

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Model 6757i IP Phone User Guide 257 Limited Warranty Limited W arranty Aastra T elecom warrants this product against de fects and malfunctions during a one (1) year period from the date of origina l purcha se. If there is a defect or malfunction, Aastra T elecom shall, at its option, and as the exclusive remedy , either repair or replace the teleph[...]

258 Model 6757i IP Phone User Guide Limited Warranty Af ter Warranty Service Aastra T elecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra T e lecom product, at Aastra T elecom's option, for a fixed charge. Y ou are responsible for all shipping charges. Fo r further information a[...]

Model 6757i IP Phone User Guide 1 Appendix A - Time Zone Codes Appendix A - T ime Zone Codes The following table iden tifies the time zone name and time zo ne code to us e on the IP phone. Time Zon e Name/Time Zone Code T able Time Zo ne Name T ime Zone Code AD-Andorra AE - United Arab Emirates (Dubai) AG-Antigua AI-Anguilla AL-T irane AN-Curacao A[...]

2 Model 6757i IP Phone User Guide Appendix A - Time Zone Codes CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Y ukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY -Nicosia CZ-Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE-Ber[...]

Model 6757i IP Phone User Guide 3 Appendix A - Time Zone Codes KY -Cayman EST LC-S t Lucia LI-V a duz LT- V i l n i u s LU-Luxembourg L V -Riga AST CET EET CET EET MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montser rat MT -Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-T i juana [...]

4 Model 6757i IP Phone User Guide Appendix A - Time Zone Codes SE-S tockholm SG-Singapore SI-Ljubljana SK-Bratisla va SM-San Ma rino SR-Paramaribo SV -El Salvador CET SGT CET CET CET SRT CST TR-Istanbul TT -Port of Sp ain TW-T aipei EET AST CST UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY -Montevideo EET E[...]

Model 6757i IP Phone User Guide Index-1 Index Numerics 6757i additional features of 211 features of 2 line settings 59 making calls 152 requirements of 2 A Aastra W eb UI Basic Settings parameters 21 Operation parameters 20 St atus of Phone 20 about this guide 1 account configuration 18 7 ACD key 89 allow barge-in, for int e rcom 232 answering inco[...]

Index-2 Model 6757i IP Phone User Guide Index Index expansion module, 675i 24 5 expansion module, M670i and M675 i 24 5 F Flash key 108 G GCP key 94 getting started 4 Goodbye key ca nc els incoming call 22 6 configuring 226 using 22 7 group R TP paging 235 H handling calls 161 headset mic 154 headset mode 34 headset, using 154 headset/speaker mode [...]

Model 6757i IP Phone User Guide Index-3 Index Index missed call summary subscription 238 missed calls indicator accessing and clearing 209 overview 209 multiple line call appearances 59 N network disconne cted 7 no service 251 None key 147 O on-hold calls 161 options setting via the phone UI 15 setting via the W eb UI 18 P Paging key 144 paging, so[...]

Index-4 Model 6757i IP Phone User Guide Index Index finding IP address 251 handset not working 250 locking/unlocking phone 254 no dial tone 250 no ring 250 no speakerphone 250 phone displays "Bad En crypted Config" 252 phone displays "No Service " 251 restarting the phone 253 using services 251 VM message light not working 250 U[...]

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Aastra T elecom will not accept liability for any da mages and/or long distance charges, which result from unauthorized and/or unlawfu l use. While every effort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained with in this documentation. Th e information contained in this[...]