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Aastra Telecom IP manual

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Table of contents for the manual

  • Page 1

    RELEASE # 1.0 ADMINISTRA TOR GUIDE SIP IP PHONE[...]

  • Page 2

    Aastra T elecom will not accept liability for any damages and/or long distance charges, which r esult from unauthorized and/or unlawful use. While every effort has been made to ensur e accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this d[...]

  • Page 3

    Table of Contents i T able of Contents Overview ....................................... 1 General Requirements ................ 1 About this Guide.......................... 1 Methods of Installation ................ 2 480i IP Phone Set up ................... 2 The 480i’s Options List .............. 3 Administrator Level Options ...... 3 Network: [...]

  • Page 4

    1 Model 480i SIP Admin Guide Overview Over view This SIP 480i IP phone Administration Guide provides information on the basic network setup that is requir ed for the SIP 480i IP phone. It also includes details on the functioning and con Þ guration of the 480i phone. Gener al Requirements • A SIP based IP PBX system or network installed and runni[...]

  • Page 5

    Model 480i SIP Admin Guide 2 Methods of Installation Methods of Installation The Þ rmwar e set up and installation for the 480i can be done through the Options List available directly fr om the phone or through the Aastra 480i W eb Client web interface. When the 480i is initialized for the Þ rst time, DHCP is enabled by default. The DHCP server p[...]

  • Page 6

    3 Model 480i SIP Admin Guide 480i IP Phone Set up T he 480i’ s Options List 1. Press the £ button on the phone to enter the options list 2. Use the r and s to scroll through the list of options 3. Press the Show softkey , the 4 button or press the number corresponding to the option to select an option 4. Use the softkeys to change a selected opt[...]

  • Page 7

    Model 480i SIP Admin Guide 4 480i IP Phone Set up SIP Settings: If you have a proxy server or have a SIP r egistrar present at a dif ferent location than the PBX server , the following settings may need to be changed: 1. Proxy IP This is the IP addr ess of the proxy server . 2. Proxy Port This is the SIP pr oxy server ’s port number . By default [...]

  • Page 8

    5 Model 480i SIP Admin Guide 480i IP Phone Set up T he Aastr a 480i W eb Client T o access the Aastra 480i W eb Client, open your web browser (supports Internet Explorer and Gecko engine based br owsers like Firefox, Mozilla or Netscape) and enter the phone’s IP addr ess into the address Þ eld, starting with the web pre Þ x “http://”. In th[...]

  • Page 9

    Model 480i SIP Admin Guide 6 480i IP Phone Configuration 480i IP Phone Configur ation The Network and SIP options within the 480i phone can be con Þ gured fr om the phone or from the Aastra 480i W eb Client web interface. Administrator level options are passwor d protected in both the phone and the web interface. Network DHCP automatically sends [...]

  • Page 10

    7 Model 480i SIP Admin Guide 480i IP Phone Configuration From the W eb Client: 1. Click on the Network sub-category under the ADMIN main category . 2. Enter the administrator ’s user name and password (the default user name is “ admin ” and password is “ 22222 ”). 3. In the web page that has just opened enter the IP addr ess of the phone,[...]

  • Page 11

    Model 480i SIP Admin Guide 8 480i IP Phone Configuration Note: At this point modi Þ cations performed to the User name, Screen name, Authentication name and Password af fect line 1 of the 480i only . Modi Þ cations to the other lines should be done through the <mac>.cfg Þ le. The NA T IP Addr ess and NA T Port are currently not supported a[...]

  • Page 12

    9 Model 480i SIP Admin Guide Setting Parameters – Network Settings Setting P ar ameters – Netw ork Settings The following section contains the parameters to con Þ gure the network settings. Parameter – dhcp Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description Enabli[...]

  • Page 13

    Model 480i SIP Admin Guide 10 Setting Parameters – Network Settings Parameter – default gateway Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description The IP addr ess of the network's gateway or the router IP address Format IP addr ess Default V alue 1.0.0.1 Range N[...]

  • Page 14

    11 Model 480i SIP Admin Guide Setting Parameters – Time Server Settings Setting P ar ameters – T ime Ser ver Settings The following section contains the parameters to con Þ gure settings speci Þ c to the timeserver . Parameter – tftp server Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ[...]

  • Page 15

    Model 480i SIP Admin Guide 12 Setting Parameters – Time Server Settings Parameter – time server1 Con Þ gurable through the 480i's Options List or the con Þ guration Þ les. Description The primary time server's IP addr ess. If the time server is enabled, the value for time server1 will be used to request the time fr om. Format IP ad[...]

  • Page 16

    13 Model 480i SIP Admin Guide Setting Parameters – Time Server Settings Parameter – time format Con Þ gurable through the 480i's Options List or the con Þ guration Þ les Description This parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hour format and “1” for the 24 hour format. Format Integer Default [...]

  • Page 17

    Model 480i SIP Admin Guide 14 Setting Parameters – SIP Authentication Setting P ar ameters – SIP Authentication The following parameters are the settings speci Þ c to SIP authentication. Parameter – sip proxy ip Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description A[...]

  • Page 18

    15 Model 480i SIP Admin Guide Setting Parameters – SIP Authentication Parameter – sip registrar port Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description The registrar's port number Format Integer Default V alue 5060 Range Not Applicable Example registrar port: 50[...]

  • Page 19

    Model 480i SIP Admin Guide 16 Setting Parameters – SIP Authentication Parameter – sip session timer Con Þ gurable only through the con Þ guration Þ les Description This session timer parameter is the time in seconds that the 480i uses to send periodic re- INVITE r equests to keep a session alive. The proxy uses these r e- INVITE requests to [...]

  • Page 20

    17 Model 480i SIP Admin Guide Setting Parameters – SIP Authentication Parameter – sip lineN user name Con Þ gurable through the con Þ guration Þ les. Con Þ gurations done through the 480i's Options List or the Aastra 480i web client affect the Þ rst line only . Description The value for this parameter is used in the name Þ eld of the[...]

  • Page 21

    Model 480i SIP Admin Guide 18 Setting Parameters – Softkey Settings Setting P ar ameters – Softke y Settings This section contains the softkey parameters that can be con Þ gured on the 480i phone. There ar e eighteen softkeys that can be con Þ gured. These parameters can be con Þ gured either fr om the Aastra.cfg or the <mac>.cfg Þ le[...]

  • Page 22

    19 Model 480i SIP Admin Guide Setting Parameters – Softkey Settings Parameter – softkeyN value Con Þ gurable through the con Þ guration Þ les only Description If the soft key is of type, line then value should be the line number that this soft key repr esents. If the softkey is of type, speeddial then value should be the number to speed dial[...]

  • Page 23

    Model 480i SIP Admin Guide 20 Firmware Upgrade Firmw are Upgr ade The 480i phone uses a TFTP server to download con Þ guration Þ les and Þ rmware. The TFTP server should be ready and be able to accept connections anonymously (without a requir ement for a user name and password). See Appendix B for information on setting up a TFTP server . Y ou c[...]

  • Page 24

    21 Model 480i SIP Admin Guide Firmware Upgrade Figure 1 Figure 2[...]

  • Page 25

    Model 480i SIP Admin Guide 22 Troubleshooting T r oubleshooting This section describes solutions to some most commonly occurring problems. Wh y does m y phone displa y “ Application missing”? If you have experienced networking issues while the phone was downloading the application from the TFTP server , it is possible that the phone can no long[...]

  • Page 26

    23 Model 480i SIP Admin Guide Troubleshooting How to set the 480i phone to factor y default? From the 480i phone: 1. Press the £ button to enter the Options List. 2. Select option 10. Phone Status to enter the Phone Status options list. 3. Select option 4. Factory Default . 4. Enter the administrator password and press the Enter softkey . 5. Press[...]

  • Page 27

    Model 480i SIP Admin Guide 24 Appendix A: Configuring the 480i at the Asterisk Appendix A: Configuring the 480i at the Asterisk IP PBX The following con Þ guration illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This con Þ guration is de Þ ned in the “sip.conf” Þ le present along [...]

  • Page 28

    25 Model 480i SIP Admin Guide Appendix A: Configuring the 480i at the Asterisk After this is de Þ ned in the “sip.conf” Þ le, some information has to be entered in the “extensions.conf” Þ le present in the same dir ectory as the “sip.conf” Þ le. The following de Þ nition in the Þ le under the [sip]section/context completes de Þ n[...]

  • Page 29

    Model 480i SIP Admin Guide 26 Appendix B: Sample Configuration Files Appendix B: Sample Configur ation Files This section consists of the sample con Þ guration Þ les necessary to con Þ gure the 480i phones. The general format is similar to con Þ guration Þ les used by several Unix-based programs. Any text following a number sign (#) on a line[...]

  • Page 30

    27 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # DHCP Setting # ============ dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled. # Notes: If DHCP is disabled, the following network settings will # have to be con Þ gured manually either thr ough the con Þ guration # Þ les, [...]

  • Page 31

    Model 480i SIP Admin Guide 28 Appendix B: Sample Configuration Files # SIP registrar and Pr oxy Server Settings # ======================================= #sip proxy ip: # IP of pr oxy server . #sip proxy port: 5060 # 5060 is set by default. #sip registrar ip: # IP of r egistrar . #sip registrar port: 5060 # 5060 is set by default. sip digit time ou[...]

  • Page 32

    29 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # Softkey Settings # ================ # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appearances should be done in the # “<mac>.cfg” Þ le, since these are unique to each phone. # Notes: There ar e a maximum of 18 softke[...]

  • Page 33

    Model 480i SIP Admin Guide 30 Appendix B: Sample Configuration Files softkey3 type: speeddial softkey3 label: “CallFwdOn” softkey3 value: *72 softkey4 type: speeddial softkey4 label: “CallFwdOff” softkey4 value: *73 softkey5 type: speeddial softkey5 label: “DND On” softkey5 value: *78 softkey6 type: speeddial softkey6 label: “DND Off?[...]

  • Page 34

    31 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files <mac>.cfg # Generic SIP Sample Con Þ guration File # ===================================== # Date: December 16th, 04 # File: Sample “<mac>.cfg” Þ le # Comments: # This Þ le contains sample con Þ gurations for the “<mac>.cfg” # Þ le. Please rename thi[...]

  • Page 35

    Model 480i SIP Admin Guide 32 Appendix B: Sample Configuration Files # Network Settings # ================ #ip: # This value is unique to each phone on a server # and should be set in the “<mac>.cfg” Þ le if # setting this manually . #---------------------------------------------------------------------- # Line Settings # ============= #[...]

  • Page 36

    33 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # Explanation of Settings with Line 1 as Example # ============================================== #sip line1 auth name: # SIP Registrar request authorization name. #sip line1 password: # SIP Registrar request passcode. #sip line1 user name: # This parameter value is used by the 48[...]

  • Page 37

    Model 480i SIP Admin Guide 34 Appendix B: Sample Configuration Files #sip line7 auth name: authname #sip line7 password: password #sip line7 user name: 5551231234 #sip line7 display name: Joe Smith #sip line7 screen name: Joe Smith #sip line8 auth name: authname #sip line8 password: password #sip line8 user name: 5551231234 #sip line8 display name:[...]

  • Page 38

    35 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # Softkey Speed Dials # =================== # For the default softkey speed dials, please refer to the sample # “aastra.cfg” Þ le. # Example Softkey Line/Call Appearances # ===================================== #softkey1 type: line #softkey1 label: “Line 5” #softkey1 valu[...]

  • Page 39

    Model 480i SIP Admin Guide 36 Appendix C: TFTP Server Set-up Appendix C: TFTP Serv er Set-up There ar e a number of TFTP servers available. PumpKIN is one of such TFTP servers. Use the keywor ds “pumpkin TFTP server” on Google and you should get the web site where you can download the softwar e from. Installing PumpKIN is straightforwar d. T o [...]

  • Page 40

    37 Model 480i SIP Admin Guide Limited Warranty Limited W arranty Aastra T elecom warrants this pr oduct against defects and malfunctions during a one (1) year period fr om the date of original purchase. If ther e is a defect or malfunction, Aastra T elecom shall, at its option, and as the exclusive r emedy , either repair or r eplace the telephone [...]

  • Page 41

    If you’ve read this owner ’s manual and consulted the T roubleshooting section and still have problems, please visit our website at www .aastra.com or call 1-800-574-161 1 for technical assistance. © Aastra T elecom Inc. 2005 41-0099-00 Rev 00[...]