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Table of contents for the manual
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Page 1
KV8 Pro AMD Athlon TM 64 System Board Socket 754 User’s Manual 4200-0405-01 Rev. 1.00[...]
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Page 2
Copyright and Warranty Notice The information in this document is subj ect to change without notice and does not represent a commitment on part of the vendor, who assumes no liability or responsibility for any errors that may appear in this manual. No warranty or representation, either expressed or implied, is made with respect to the quality, accu[...]
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Page 3
Table Of Contents Chapter 1. Introduction .......................................................................... 1-1 1-1. Features & Specifications ........................................................................ 1-1 1-2. Layout Diagram ....................................................................................... 1-3 Chapt[...]
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Page 4
3-10. Set Password .......................................................................................... 3-26 3-11. Save & Exit Setup .................................................................................. 3-26 3-12. Exit Without Saving ............................................................................... 3-26 Appendix[...]
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Page 5
Introduction 1-1 Chapter 1. Introduction 1-1. Features & Specifications 1. CPU • Supports 64-bit AMD Athlon TM 64 processor (Socket 754) • 1600MHz system bus using HyperTransport TM technology 2. CPU Integrated Memory Controller • 72-bit memory controller supports DDR at 266, 333 and 400MHz • Support 2 DIMM DDR 400 • Support 2 DIMM up[...]
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Page 6
1-2 Chapter 1 • 2x USB headers • 1x CD-IN, 1x AUX-IN header 9. Back Panel I/O • 1x PS/2 keyboard, 1x PS/2 mouse • 1x Serial port connector, 1x Parallel port connector • 1x S/PDIF In connector • 1x S/PDIF Out connector • 5 holes Audio connector (Front Speaker, Line-In, Mic-In, Center/Sub, Surround Speaker) • 4x USB, 1x RJ-45 LAN Conn[...]
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Page 7
Introduction 1-3 1-2. Layout Diagram User’s Manual[...]
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1-4 Chapter 1 KV8 Pro[...]
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Page 9
Hardware Setup 2-1 Chapter 2. Hardware Setup Before the Installation: Turn off the power supply switch (fully turn off the +5V standby power), or disconnect the power cord before i nstalling or unplugging any connectors or add-on cards. Failing to do so may cause the motherboard components or add-on cards to malfunction or damaged. 2-1. Install The[...]
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Page 10
2-2 Chapter 2 2-2. Install CPU and Heatsink This motherboard provid es a ZIF (Zero Insertion Force) Socket 754 to install AMD Socket 754 CPU. The CPU you bought should contain with a kit of heatsink, cooling fan, retention frame and blackplate. If that’s not the case, buy one specially designed for Socket 754. Please refer to the figure shown her[...]
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Page 11
Hardware Setup 2-3 2-3. Install System Memory This motherboard provides 2 184-pin DDR DIMM sl ots for memory expansion available from minimum 128MB to maximum 2GB. Table 2-1. Valid Memory Configurations Bank Memory Module Total Memory Bank 0, 1 (DIMM1) 128, 256, 512MB, 1GB 128MB ~ 1GB Bank 2, 3 (DIMM2) 128, 256, 512MB, 1GB 128MB ~ 1GB Total System [...]
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Page 12
2-4 Chapter 2 Power off the computer and unplug the AC power cord before installing or removing memory modules. 1. Locate the DIMM slot on the board. 2. Hold two edges of the DIMM module carefully, keep away of touching its connectors. 3. Align the notch key on the module with the rib on the slot. 4. Firmly press the module into the slots until the[...]
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Page 13
Hardware Setup 2-5 2-4. Connectors, Headers and Switches Here we will show you all of the connectors, headers and switches, an d how to connect them. Please read the entire section for necessary inform ation before attempting to finish all the hardwa re installation inside the computer chassis. A complete en larged layout diagram is shown in Chapte[...]
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Page 14
2-6 Chapter 2 (2). FAN Connectors These 3-pin connectors each provide power to the cooling fans installed in your system. The CPU must be kept cool by using a powerful fan with heatsink. Th e system is capable of monitoring the speed of the CPU fan. • CPUFAN1: CPU Fan • NBFAN1: Chipset Fan • SYSFAN1: System Fan • AUXFAN1, AUXFAN2: Auxiliary[...]
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Page 15
Hardware Setup 2-7 (3). CMOS Memory Clearing Header This header uses a jumper cap to clear the CMOS memory. • Pin 1-2 shorted (default): Normal operation. • Pin 2-3 shorted: Clear CMOS memory. WARNING: Turn the power off first (in cluding the +5V standby power) before clearing the CMOS memory. Failing to do so may cause your system to work abno[...]
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Page 16
2-8 Chapter 2 (4). Wake-up Header These headers use a jumper cap to enable/disable the wake-up function. • USBPWR1: Pin 1-2 shorted (default): Disable wake-up function support at USB1 port. Pin 2-3 shorted: Enable wake-up function support at USB1 port. • USBPWR2: Pin 1-2 shorted (default): Disable wake-up function support at USB2 port. Pin 2-3 [...]
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Page 17
Hardware Setup 2-9 (5). Front Panel Switches & Indicators Headers This header is used for connecting switches and LED indicators on the chassis front panel. Watch the power LED pin position and orientation. The mark “+” align to the pin in the figure below stands for positive polarit y for the LED connection. Please pay attention to connect[...]
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Page 18
2-10 Chapter 2 (6). Additional USB Port Headers These headers each provide 2 addi tional USB 2.0 ports connection th rough an USB cable designed for USB 2.0 specifications. Pin Pin Assignment Pin Pin Assignment 1 VCC 2 VCC 3 - Data 0 4 - Data 1 5 + Data 0 6 + Data 1 7 Ground 8 Ground 10 NC KV8 Pro[...]
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Page 19
Hardware Setup 2-11 (7). Front Panel Audio Connection Header This header provides the connection to audio connector at front panel. • To use the audio connector at front panel, remove all the jumpers on this header, and then connect to front panel by the extension cable provided with the chassis. • To use the audio connector at rear panel, disc[...]
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Page 20
2-12 Chapter 2 (8). Internal Audio Connectors These connectors connect to the audio output of internal CD-ROM drive or add-on card. KV8 Pro[...]
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Page 21
Hardware Setup 2-13 (9). Accelerated Graphics Port Slot This slot supports an op tional AGP graphics card up to AGP 8X mode. Please refer to our Web site for more information on graphics cards. ATTENTION: This motherboard does not support 3.3V AGP cards. Use only 1.5V or 0.8V AGP cards. User’s Manual[...]
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Page 22
2-14 Chapter 2 (10). Floppy Disk Drive Connector This connector supports two standard floppy disk drives via a 34-pin 34-conductor ribbon cable. Connecting the Floppy Disk Drive Cable: 1. Install one end of the ribbon cable into the FDC1 connector. Th e colored edge of the ribbon cable should be aligned with pin-1 of FDC1 connector. 2. Install the [...]
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Page 23
Hardware Setup 2-15 (11). IDE Connectors This motherboard provides two IDE ports to connect up to four IDE drives at Ultra DMA mode by Ultra ATA/66 ribbon cables. Each cable ha s 40-pin 80-conductor and three connectors, providing two hard drives connection with motherboar d. Connect the single end (blue co nnector) at the longer length of ribbon c[...]
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Page 24
2-16 Chapter 2 (12). POST Code Display This is an LED devi ce to display the “ POST ” Code, the acronym of P ower O n S elf T est. The computer will execute the POST action whenever you power on the computer. The POST process is controlled by the BIOS. It is used to detect the status of the co mputer’s main components and peripherals. Each PO[...]
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Page 25
Hardware Setup 2-17 (13). Serial ATA Connectors These connectors are provided to attach one Serial ATA device at each channel via Serial ATA cable. User’s Manual[...]
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Page 26
2-18 Chapter 2 (14). Status Indicators • LED1 (5VSB): This LED lights up when the power supply is connected with power source. • LED2 (VCC): This LED lights up when the system power is on. KV8 Pro[...]
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Page 27
Hardware Setup 2-19 (15). System Management Bus Headers This header is reserved for syst em management bus (SM bus). The SM bus is a specific implementation of an I 2 C bus. I 2 C is a multi-master bus, which means that mu ltiple chips can be connected to the same bus and each one can act as a master by initiating a data transfer. If more than one [...]
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Page 28
2-20 Chapter 2 (16). Back Panel Connectors • Mouse: Connects to PS/2 mouse. • Keyboard: Connects to PS/2 keyboard. • LPT1: Connects to printer or other devices that support this communication protocol. • COM1: Connects to external modem, mouse or other devices that support this communication protocol. • OPTIN1: This connector provides an [...]
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Page 29
BIOS Setup 3-1 Chapter 3. BIOS Setup This motherboard provides a programmable EEPROM t hat you can update the BIOS utility. The BIOS (Basic Input/Output System) is a pr ogram that deals with the basi c level of communication between processor and peripher als. Use the BIOS Setup program only wh en installing motherboard, reconfiguring system, or pr[...]
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Page 30
3-2 Chapter 3 F6: You may create a profile to save the new BIOS settings in it. Press <F6> button in the main menu, a dialog box with five numbers (1~5) will appear on the screen. Select one number, and press <Enter>. Then, you will get a confirmation dialog box with a message similar to: Save Profile To BIOS (Y/N)? After pressing “Y?[...]
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Page 31
BIOS Setup 3-3 3-1. µGuru Utility Brand Name: This item displays the CPU model name, for example: AMD Athlon TM 64 processor 3200+. Frequency: This item displays the processor speed. CPU Operating Speed: This item displays the CPU operating speed according to the type and sp eed of your CPU. You can also select the [User Define] option to enter th[...]
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Page 32
3-4 Chapter 3 Voltages Control: This option allows you to switch bet ween the default and u ser-defined voltages. Leave this setting to default unless the curren t voltage setting cannot be detected or is not correct. The option “ User Define ” enables you to select the following voltages manually. CPU Core Voltage: This item selects the CP[...]
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Page 33
BIOS Setup 3-5 Back to µGuru Utility Setup Menu: Use < → > key to switch from OC Guru setup menu to ABIT EQ setup menu: ABIT EQ Beep Control: This item allows you to enable or disable ABIT EQ Beep Control function. Temperature Monitoring: Click <Enter> key to enter its submenu: CPU Temperature/System Temperature/PWM Temperatu[...]
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Page 34
3-6 Chapter 3 Shutdown Temp.: This items sets the temperature that would shutdown the system automa tically in order to prevent system overheats. Beep Enable: Use <Space> key to enable warn ing beeps function. Once the s ystem has detected that the CPU/System/PWM’s temperature exceeded the beep temperature limit, warning beeps will [...]
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Page 35
BIOS Setup 3-7 Fan Speed Monitoring: Click <Enter> key to enter its submenu: CPU/NB/SYS/AUX1/AUX2 FAN Speed: These items display the speed of the fans connected to CPU, NB, SYS, AUX1 and AUX2 FAN headers. Shutdown Enable: Use <Space> key to enable system shutdown function. Once the system has detected that the fan speed is lower[...]
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Page 36
3-8 Chapter 3 FanEQ Control: Click <Enter> key to enter its submenu: CPU/NB/SYS FanEQ Control: When set to [Enabled], these ite ms allow you to control the CPU/ NB/System fan speed by its setting combination of temperature and voltage high/low limit. Reference Temperature: These items display the CPU/NB/System temperature. Control[...]
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Page 37
BIOS Setup 3-9 3-2. Standard CMOS Features This section contains the basic configuration parameters of t he BIOS. These paramet ers include date, hour, VGA card, FDD and HDD settings. Date (mm:dd:yy): This item sets the date you specify (usually the current date) in the format of [Month], [Date], and [Year]. Time (hh:mm:ss): This item sets the time[...]
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Page 38
3-10 Chapter 3 IDE Channel 1 Master / Slave, IDE Channel 2 Master / Slave: When set to [Auto], the BIOS will au tomatically check what kind of IDE drive you are using. If you want to define your own drive by yourself, set it to [Manual] and make sure you fully unders tand the meaning of the parameters. Please refer to the instruction manual provide[...]
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Page 39
BIOS Setup 3-11 [EGA/VGA]: (Enhanced Graphics Adapte r/Video Graphics Array) Fo r EGA, VGA, SVGA and PGA monitor adapters. [CGA 40]: (Color Graphics Adapter) Power up in 40-column mode. [CGA 80]: (Color Graphics Adapter) Power up in 80-column mode. [Mono]: (Monochrome adapter) Includes high-resolution monochrome adapters. Halt On: This item determi[...]
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Page 40
3-12 Chapter 3 3-3. Advanced BIOS Features Hard Disk Boot Priority: This item selects the hard disks boo ting priority. By pressing <Enter> key, you can enter its submenu where the hard disks detected can be selected for the booting sequence to boot up system. This item functions only when ther e is the option of [Hard Disk] in any one of the[...]
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Page 41
BIOS Setup 3-13 [Setup]: The password is required only when accessing the BIOS Setup. [System]: The password is required each time the computer boots up. NOTE: Don’t forget your passw ord. If you forget the password, you will have to open the computer case and clear all information in the CM OS before you can start up the sy stem. But by doing th[...]
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3-14 Chapter 3 3-4. Advanced Chipset Features AGP & P2P Bridge Control: Click <Enter> key to enter its submenu: AGP Aperture Size: This option specifies the amount of system memory that can be used by the AGP device. The aperture is a portion of the PCI memory address range dedicated for graphics memory address space. AGP 2.0 Mode: This i[...]
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BIOS Setup 3-15 AGP Fast Write: Two options are available: Disabled Enabled. The default setting is Enabled . If your AGP adapter can support this function, then you can choose Enabled . Otherwise, choose Disabled . AGP Master 1 WS Write: Two options are available: Disabled Enabled. The default setting is Disabled . This implements a single[...]
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Page 44
3-16 Chapter 3 DRAM Timing Selectable: Two options are available: Manual By SPD. The default setting is By SPD . When set to “ By SPD ”, the BIOS will read the DRAM module SPD data and automatically set to the values stored in it. DRAM Clock: This item sets the DRAM clock of your DRAM module. The system may be unstable or unable to boot[...]
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Page 45
BIOS Setup 3-17 Back to Advanced Chipset Features Setup Menu: LDT & PCI Bus Control: Click <Enter> key to enter its submenu: Upstream/Downstream LDT Bus Width: This item allows you to select LDT Bus Width. LDT Bus Frequency: This item allows you to select LDT Bus Frequency. PCI1/PCI2 Master 0 WS Write: Two options are available: Enabl[...]
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Page 46
3-18 Chapter 3 3-5. Integrated Peripherals OnChip IDE Device: Click <Enter> key to enter its submenu: SATA RAID ROM: This item allows you to use the boot ROM of on-chip Serial ATA RAID to boot-up system. IDE Bus Master: This option enables or disables the IDE bus mastering capability under the DOS environment. Onboard IDE-1/IDE-2 Controller: [...]
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BIOS Setup 3-19 Back to Integrated Peripherals Setup Menu: OnChip PCI Device: Click <Enter> key to enter its submenu: OnChip Audio Controller: This option enables or disables the audio controller. Onboard LAN Controller: This option enables or disables the LAN controller. LAN Boot ROM: This item enables or disables the Boot ROM on LAN[...]
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Page 48
3-20 Chapter 3 Back to Integrated Peripherals Setup Menu: SuperIO Device: Click <Enter> key to enter its submenu: Onboard FDD Controller: Two options are available: Enabled an d Disabled. The de fault setting is Enabled . You can enable or disable the onboard FDD controller. Onboard Serial Port 1: This is used to specify the I/O address a[...]
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Page 49
BIOS Setup 3-21 3-6. Power Management Setup ACPI Suspend Type: This item selects the type of Suspend mode. [S1(PowerOn-Suspend)]: Enables the Power On Suspend function. [S3(Suspend-To-RAM)]: Enables the Suspend to RAM function. Run VGABIOS if S3 Resume: Three options are available: Auto Yes No. The default setting is Auto . This item ca[...]
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Page 50
3-22 Chapter 3 [Power Off]: When power returns after an AC power failure, the system’s power remains off. You must press the Power button to power-on the system. [Power On]: When power returns after an AC power failu re, the system’s power will be powered on automatically. [Last State]: When power returns after an AC power failure, the system w[...]
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Page 51
BIOS Setup 3-23 NOTE: To enable this “Power On” f unction, the wake-up header of [USBPWR1] and [USBPWR2] must be set to [Enabled] position. Please refer to th e configuration of “Wake- up Header” [USBPWR1] and [USBPWR2] in section 2-4, chapter 2. The mouse wake up function can only be used with the PS/2 mouse, no t with the COM port or USB [...]
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Page 52
3-24 Chapter 3 3-7. PnP/PCI Configurations Resources Controlled By: This item configures all of the boot and Plug-and-Play compatible devices. [Auto(ESCD)]: The system will automatically detect the settings. [Manual]: Choose the specific IRQ resources in the “IRQ Resources” menu. IRQ Resources: Click <Enter> key to enter its submenu: [...]
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Page 53
BIOS Setup 3-25 PIRQ_0 Use IRQ No. ~ PIRQ_7 Use IRQ No.: This item specifies the IRQ number manually or automatically for the devices installed on PCI slots. For the relations between the hardwa re layout of PIRQ (the si gnals from the VIA VT 8237 chipset), INT# (means PCI slot IRQ signals) and devices, please refer to the table below: Signals AGP [...]
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Page 54
3-26 Chapter 3 3-8. Load Fail-Safe Defaults This option loads the BIOS default values for the most stable, minimal-performance system operations. 3-9. Load Optimized Defaults This option loads the BIOS defau lt values that are fact ory settings for optima l-performance system operations. 3-10. Set Password This option protects the BIOS configuratio[...]
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Page 55
Install VIA 4-in-1 Driver A-1 Appendix A. Install VIA 4-in-1 Driver NOTE: Please install this VIA 4-in-1 driver first after having installed the Windows operating system. The installation procedur es and screen shots in this section are based on Windows XP operating system. For those of othe r OS, please follow its on-screen instruction. Insert the[...]
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Page 56
A-2 Appendix A Click [Next]. 6. 7. Choose [Yes, I want to restart my computer now.], and click [OK] to complete setup. KV8 Pro[...]
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Page 57
Install Audio Driver B-1 Appendix B. Install Audio Driver The installation procedur es and screen shots in this section are based on Windows XP operating system. For those of othe r OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, dou[...]
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Page 58
B-2 Appendix B B-2 Appendix B KV8 Pro KV8 Pro[...]
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Install LAN Driver C-1 Appendix C. Install LAN Driver To install the LAN driver, please insert the Driver & Utility CD into CD-ROM drive. It should execute the installation progra m automatically. If not, double-click the execu tion file at the main directory of this CD to enter the installation menu. The following screen appears. Click [LAN Dr[...]
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C-2 Appendix C KV8 Pro[...]
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Page 61
Install VIA USB 2.0 Driver D-1 Appendix D. Install VIA USB 2.0 Driver NOTE: There is no need to install VIA USB 2.0 driver for the Wind ows XP operatin g system with Service Pack 1 already installed. Please run the Windows update for the latest Service Pack. The installation procedur es and screen shots in this section are based on Windows 2000 ope[...]
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D-2 Appendix D Click [Yes]. 6. Click [OK]. 7. Click [Print to File]. 8. Click [OK]. 9. KV8 Pro[...]
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Page 63
Install VIA Serial ATA RAID Driver E-1 Appendix E. Install VIA Serial ATA RAID Driver The installation procedur es and screen shots in this section are based on Windows XP operating system. For those of othe r OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation progra[...]
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Page 64
E-2 Appendix E 6. Choose [Yes, I want to restart my computer now.], and click [Finish] to complete setup. 7. After the system restarted, a shortcut icon appears at the right corner of Windows task bar. 8. This is the “VIA RAID Tool” configuration menu. For more information on how to operate, please refer to the “ Help ” menu. KV8 Pro[...]
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Page 65
Install ABIT µGuru Driver F-1 Appendix F. Install ABIT µGuru Driver ABIT µGuru is a fresh Microproce ssor developed by ABIT engineers used only on ABIT motherboards. This processor combines the curr ent ABIT engineered features into a user-friendly Windows-based interface, providing users a perfect environment to maximize PC performance and stab[...]
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Page 66
F-2 Appendix F KV8 Pro[...]
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Page 67
POST Code Definition G-1 Appendix G. POST Code Definition AWARD POST Code Definition: POST (hex) Description CF Test CMOS R/W functionality C0 Early chipset initialization: -Disable shadow RAM -Disable L2 cache (socket 7 or below) -Program basic chipset registers C1 Detect memory -Auto-detection of DRAM size, type and ECC -Auto-detection of L2 cach[...]
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Page 68
G-2 Appendix G 1F Load keyboard matrix (notebook platform) 21 HPM initialization (notebook platform) 23 1. Check validity of RTC value: e.g. a value of 5Ah is an invalid value for RTC minute. 2. Load CMOS settings into BIOS stack. If CMOS checksum fails, use default value instead. 24 Prepare BIOS resource map for PCI & PnP use. If ESCD is valid[...]
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Page 69
POST Code Definition G-3 55 Display number of processors (multi-processor platform) 57 Display PnP logo Early ISA PnP initialization -Assign CSN to every ISA PnP device 59 Initialize the combined Trend Anti-Virus code 5B (Optional Feature) Show message for entering AWDFLASH.EXE from FDD (optional) 5D 1. Initialize Init_Onboard_Super_IO 2. Initializ[...]
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Page 70
G-4 Appendix G 8B 1. Invoke all ISA adapter ROMs 2. Invoke all PCI ROMs (except VGA) 8D 1. Enable/Disable Parity Check according to CMOS setup 2. APM Initialization 8F Clear noise of IRQs 93 Read HDD boot sector information for Trend Anti-Virus code 94 1. Enable L2 cache 2. Program Daylight Saving 3. Program boot up speed 4. Chipset final initializ[...]
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Page 71
POST Code Definition G-5 AC2003 POST Code Definition: POST (hex) Description Power On Sequence 8.1. Start power on sequence 8.2. Enable ATX power supply 8.3. ATX power supply ready 8.4. DDR voltage ready 8.5. Setup PWM for CPU core voltage 8.6. Assert PWM for CPU core voltage 8.7. Check CPU core voltage 8.8. CPU core voltage ready 8.9. Initial cloc[...]
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Page 72
G-6 Appendix G KV8 Pro[...]
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Troubleshooting (Need Assistance?) H-1 Appendix H. Troubleshooting (Need Assistance?) Q & A: Q: Do I need to clear the CMOS before I use a new motherboard to ass emble my new computer system? A: Yes, we highly recommend that you clear the CMOS before installing a new motherboard. Please move the CMOS jumper from its default 1-2 position to 2-3 [...]
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Page 74
H-2 Appendix H Q: How can I get a quick response to my request for technical support? A: Be sure to follow the guidelines as stated in the “Technical Support Form” section of this manual. If you have a problem during opera tion, in order to help our te chnical support personnel quickly determine the problem with your motherboard and give y ou t[...]
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Page 75
Troubleshooting (Need Assistance?) H-3 Main instructions: To fill in this “ Technical Support Form ”, refer to the step-by-step instructions given below: 1 * . MODEL: Note the model number given in your user’s manual. Example: KV8 Pro 2 * . Motherboard model number (REV): Note the motherboard model number labeled on the motherboard as “REV:[...]
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Page 76
H-4 Appendix H Technical Support Form Company Name: Phone Number: Contact Person: Fax Number: E-mail Address: Model * BIOS ID # * Motherboard Model No. DRIVER REV OS/Application * Hardware Name Brand Specifications CPU * HDD IDE1 IDE2 CD-ROM-Drive IDE1 IDE2 System Memory ADD-ON CARD Problem Description: KV8 Pro[...]
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Page 77
How to Get Technical Support I-1 Appendix I. How to Get Technical Support (From our website) http://www.abit.com.tw (In North America) http://www.abit-usa.com (In Europe) http://www.abit.nl Thank you for choosing ABIT products. ABIT sells all our products through distributors, resellers and system integrators; we have no direct sales to end-users. [...]
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Page 78
I-2 Appendix I 4. Internet Newsgroups. They are a great source of information and many people there can offer help. ABIT's Internet News group, alt.comp.periphs.mainboard.abit , is an ideal forum for the public to exchange informati on and discuss experiences they have had with ABIT products. Many times you will see that your question has alre[...]
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Page 79
How to Get Technical Support I-3 North America and South America: ABIT Computer (U.S.A.) Corporation 45531 Northport Loop West, Fremont, California 94538, U.S.A. Tel: 1-510-623-0500 Fax: 1-510-623-1092 sales@abit-usa.com technical@abit-usa.com http://www.abit-usa.com U.K. and Ireland: ABIT Computer (U.K.) Corporation Ltd. Unit 3, 24-26 Boulton Road[...]
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Page 80
I-4 Appendix I 7. RMA Service. If your system has been working but it just stopped, but you have not installed any new software or hardware recen tly, it is likely that you have a defective component. Please contact the reseller from whom you bought the product. You should be able to get RMA service there. 8. Reporting Compatibility Problems to ABI[...]