Acer 2900 manual

Acer TravelMate 290/Extensa 2900 Series Service Guide Project Code: T44 for TravelMate 290 Please note that this model (also named TravelMate 290) is different model from previous TravelMate 290. These two models h ave the same names--TravelMate 290 with the same housi ng, but have different hardware specification. The part numbers on the notebooks[...]

II Revision History Please refer to the table below for the updates ma de on T ravelMate 290/Exte nsa 2900 service guide. Date Chapter Up dates[...]

III Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance prod uct co[...]

VI[...]

VII T able of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . [...]

VIII T able of Contents External CD-ROM/DV D-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Keyboard or Auxiliary Input Device Ch eck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Power System [...]

Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Performance T Intel ® Pentium ® M processor at 1.3 ~ 1.7 GHz or h igher T Intel 855PM Chipset T Memory upgradeable up to 2GB with 2 slots T Internal removable optica l drive (AcerMedia bay) T High-capacity , Enhanced-IDE hard disk T L[...]

2 Chapter 1 I/O Ports T One type II CardBus PC Card sl ot T One RJ-45 jack (Ethernet 10/100) T One RJ-1 1 phone jack (V .92) T One DC-in jack for AC adapter T One parallel port T One VGA port for external monitor T One speaker/headphone-out jack (3.5mm mini jack) T One microphone-in jack T Three USB 2.0 ports (T wo in rear and one on left) T One FI[...]

Chapter 1 3 System Block Diagram A A B B C C D D E E 1 1 2 2 3 3 4 4 Title Si ze Document Number Re v Date : Sheet of DCL 56 LA2231 0.1 Block Diagram 24 5 Friday, Decembe r 12, 2003 Acer Inc. PCI BU S LPC BUS Clock Gene rator USB conn uFCBGA/uFCPGA CPU Odem B MULTIO HD#(0..63) HA#(3..31) Acer confidential Model Name : TM290(Heron3) page 4,5 page 18[...]

4 Chapter 1 Board Layout T op View JP1 CRT Connect or JP16 Module Connector JP2 Parallel Port JP17 Mini PCI Connector JP3 IEEE 1394 Conne ctor JP18 S peaker Connector JP4 TV -OUT Connector JP19 Headphone-out Jack JP5 RJ1 1/RJ45 Connector JP20 SD Socket JP6 USB Connector X2 JP21 Microphone-in Jack JP7 CPU F A N Connector JP22 HDD Connector JP8 USB C[...]

Chapter 1 5 Bottom View JP25 SO-DIMM Socket U32 AC’97 Codec JP26 SO-DIMM Socket U35 CardBus Cont roller U29 IEEE 1394 Conne ctor U36 EC ˨ˆ˅ ˨˅ˌ ˨ˆˈ ˨ˆˉ ˝ˣ˅ˈ ˝ˣ˅ˉ[...]

6 Chapter 1 Outlook V iew A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Open V iew # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Power Button T urns on the computer power. 3 T ouchpad T ouch-sensitive pointing device whi[...]

Chapter 1 7 Front Vi ew # Icon Item Description 1 Latch Latch for opening and colsing the computer . 2 AcerMedia bay For hot-swappable modules including 24x CD-ROM, 8x DVD-ROM, or 24/10/8/24x DVD/CD-RW combo or 2x DVD-RW .[...]

8 Chapter 1 Lef t Panel # Icon Item Description 1 Infrared port Interfaces with infrared devices (e.g., infrared printer , IR-aware computer). 2 PC card slot Accepts one T ype II 16-b it PC card or 32- bit CardBus PC card. 3 Wireless communication switch Enables and disables wireless communication devices. 4 S tereo speaker Outputs sound. 5 Headpho[...]

Chapter 1 9 Right Panel # Icon Item Description 1 S tereo speaker Outputs sound. 2 HDD Houses the computer hard disk. 3 V entialtion slot Enables the co mputer to stay cool, even after prolonged use. 4 DC-in jack Connects the AC adapter .[...]

10 Chapter 1 Rear Panel # Icon Item Description 1 IEEE 1394 port Connects IEEE 1394 devices. 2 S-video Connects to a television or display device with S-video input. 3 Ethernet port Connects to an Ethernet 10/100-based network. 4 Modem port Connects to a phone line. 5 T wo USB 2.0 ports Connects to Universal Serial Bus devices (e.g., USB mouse, USB[...]

Chapter 1 11 Bottom Panel # Icon Item Description 1 RAM slot Houses the computer ’s main memory . 2 AcerMedia bay release latch Unlatches the AcerMedia drive for removing the optical drive. 3 AcerMedia bay Houses an AcerMedia drive module. 4 Battery bay Houses the computer ’s battery pack. 5 Battery rele ase latch Unlatches the battery to remov[...]

12 Chapter 1 Indicators The computer has six easy-to-read status icons below the display screen. The status LCD displays icons that show the status of the compute r and its components. Icon Function Description HDD Lights when Hard Disk Drive is activa ted. ODD Lights when Optical Disk Drive is activated. Scroll lock Lights when Sc roll Lock is act[...]

Chapter 1 13 1. Charging : Flashing 1 sec. and off 3 sec. 2. Low capacity (about 10% for 8-cell battery an d about 15% for 4-c ell battery) : F lashing 0.25 sec. a nd off 0. 25 sec. 3. Critically low capacity (about 3% for 8- cell battery and about 5% for 4-cell ba ttery) : Flashing 0.1 sec. and off 0.1 sec. 4. Fully charged : Stead on[...]

14 Chapter 1 Lock Keys The keyboard h as four lock keys which you can tog gle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic charact ers typed are in uppercase. Pad lock (Fn-F 10) When Pad Lock is on, the embedded keypad is enabled. In this mode the keypad is cursor function. Num lock (Fn-F1 1) When Num Lock is on, [...]

Chapter 1 15 Embedded Numeric Keyp ad The embedded nu meric keypad functions like a desktop numeric keypad. It is indicated by small characte rs located on the ri ght hand side of the keycaps. Desired Access Num Lock On Num Lock Off Number keys o n embedded keypad T ype numbe rs in a normal manner . Main keyboard keys Hold <Fn> while typing l[...]

16 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Icon Description Windows logo key S tart button. Combinations with this key perform special functions. Below are a few examples: + T ab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j + + M (Undoes [...]

Chapter 1 17 Hot Keys The computer uses hotkey or key combinations to a ccess most of the computer ’s controls like sreen brightness and volu me output. T o activate hot keys, press and hold the Fn key before pressing the other key in the hot key comb ination. Hot Key Icon Function Description Fn-Esc Sleep Put s the computer in Sleep mode. Fn-F5 [...]

18 Chapter 1 The Euro Symbol If your keyboard layout is set to United S tates-Inter national or United Kingdo m or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has t[...]

Chapter 1 19 Launch Keys Located at the top of keyboard are thre e button s. The left-most button is t he power button. T o the right of the power button are the two launch keys. T hey are designate d as the programmable buttons (P1 and P2). Launch K ey Def ault application P1 User-programmable P2 User-programmable[...]

20 Chapter 1 T ouchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The centra l locati on on the palmrest provides optimum comfort and support. T ouchp ad Basics The following items teach you how to use the touc hpad: T Move yo[...]

Chapter 1 21 Hardware Specifications and Configurations Processor Item Specification CPU type Intel ® Pentium ® M Processor at 1.3~1.7 GHz CPU package FCBGA package CPU core voltage Intel ® Pentium ® M Processor supports automatic selection of power supply voltage CPU I/O voltage 1.05V BIOS Item Specification BIOS vendor Insyde BIOS V ersion In[...]

22 Chapter 1 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. . . Memory Combinations Slot 1 Slot 2 T otal Memory 0MB 128MB 128MB 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 128MB 0MB 128MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 128MB 1024MB [...]

Chapter 1 23 Hard Disc Drive Interface Item S pecification V endor & Model Name T oshiba MK2023GAS HGST IC25N020A TMR04-0 HGST IC25N030A TMR04-0 T oshiba MK3021GAS FJV MHT2030A T HGST IC25N040A TMR04-0 T oshiba MK4021GAS Seagate ST9401 1A HGST HTS548040M9A T00 HGST IC25N060A TMR04-0 T oshiba MK6021GAS FJV MHT2060A T HGST HTS548060M9A T00 T oshi[...]

24 Chapter 1 Applicable disc format DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single border), DVD-RW(read) DVD-RAM (read, V ersion2.1), DVD-RAM (read, V ersion 1. 0) CD: CD-Audio, CD+(E)G , CD-MIDI, CD-TEXT , CD -ROM, CD-ROM XA, CD-I, CD-I Bridge (Photo-CD, Video-CD) Multisession CD (Photo-CD, CD-EXTRA, CD-R, CD-RW), CD-R (read), CD-[...]

Chapter 1 25 T ransfer rate (KB/sec) (Mode1) 4X-5.7X PCA V 600-855KByte/s 10.3X-24X CA V 1552-3600KByte/s (Mode2) 4X-5.7X P ACV 684.4-975.3KBytes/s 10.3X-24X CA V 1769-4104KByte/s 3.3X-8X CA V 4463-10820KByte/s Data Buffer Cap acity 192 KBytes Interface IDE/A T API Applicable disc format DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, sing[...]

26 Chapter 1 Audio Interface Item S pecification Audio Controller Realtek ALC202 AC97 Codec Audio onboard or optional Built-in Mono or S ter eo S te reo Resolution 20 bit stereo Digital to Analog converter 18 bit stereo Analog to Ditial converter Compatibility AC97 2.2 & WHQL spec. Mixed sound source CD Sampling rate 48 KHz Internal microphone [...]

Chapter 1 27 PCMCIA Port Item S pecification PCMCIA controller ENE CB1410 CardBus Supports card type T ype II Number of slots One type-II Access location Left panel Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus Y es System Board Major Chips Item Controller System core logic Intel 855PM Super I/O controller SMC FDC47N217 Audi[...]

28 Chapter 1 Display technology TFT TFT TFT TF T TFT TFT Resolution XGA (1024* 768) XGA (1024* 768) XGA (1024* 768) XGA (1024* 768) XGA (1024* 768) SXGA (1400* 1050) Supports colors 262K 262K 262K 262K 262K 262K Optical Specification Contrast ratio 150 (min) 200 (T yp.) 300:1 300:1 300:1 250:1 250:1 Response time (msec) Rising: 15 Falling: 35 Not s[...]

Chapter 1 29 Input Characteristics Input Rated V oltage 100V/240V Input V oltage Range 90V AC to 270V AC Input Frequency Range 47Hz to 63Hz Input V oltage Harmonic Distortion larger than or equal to 8% Input Current (100V ac, 240V ac / 3.5A loag) larger than or equal to 1.5A Output Characteristics Output Rated V oltage 20V Output Current 0A to 3.5A[...]

30 Chapter 1 Mechanical Specification Item S pecification Dimensions 333.6mm (W) x 276.3mm (D) x 32mm (H) for 14.1/15.0 inch model Weight 6.15lb (2.79kg) for 14.1 inch model 6.26lb (2.84kg) for 15.0 inch model I/O Ports One type II CardBus slots, one RJ-1 1 modem jack, one RJ-45 network jack, on e DC-in jack for AC adapter , one ECP/EPP-compliant p[...]

Chapter 2 31 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already prop erly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

32 Chapter 2 NOTE: Y ou can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the scr een. Help for parameters are found in the Item S pecific Help part of the screen. Read this ca refully when making changes to parameter values.[...]

Chapter 2 33 Main This menu provides you th e information of the system. Parameter Description System BIOS V ersion Displays system BIOS version VGA BIOS V ersion Displays VGA BIOS version Serial # Displays the serial number of the unit. UUID Number UUID=16bytes. This will be visible only when there is an inter nal LAN device present. System Memory[...]

34 Chapter 2 Advanced The Advanced screen contains parameters in volving yo ur hardware devices. It also pro vides advanced settings of the system. FIR Port s Configure the system’s Infrared port using options: Disabled and Ena bled. The table below describes the parameters in the screen. Settings in boldface are the default and suggested paramet[...]

Chapter 2 35 LPT Port Configure the system’s parallel port using options: Disabled an d Enabled. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Legacy USB Support Disabled: Disable support for Legacy Un iversal Serial Bus. Enabled: Enable support for Legacy Universal [...]

36 Chapter 2[...]

Chapter 2 37 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and sugge sted parameter settings. Set Supervisor/User Pass word If password on boot is required, the passwor d must be s[...]

38 Chapter 2 NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to your dealer to reset it. Parameter Description Option Set User Password Press Enter to set the user password. When set, this pass[...]

Chapter 2 39 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the diskette drive in module bay , the onbo ard hard disk drive and th e CD-ROM in modu le bay . Please select the order of the boot devices.[...]

40 Chapter 2 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Allows the user to save changes to CMOS and reboot t he system. Exit Discarding Changes Allow s the user Disc ards changes made[...]

Chapter 2 41 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Flash utility to updat e th e system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

42 Chapter 2[...]

Chapter 3 43 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassembl e the computer , you need the following tool s: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Plastic flat head screw driver T Plastic tweezers T Philips [...]

44 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack. NOTE: T ravelMate 290 series product uses mylar or[...]

Chapter 3 45 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly se quence and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

46 Chapter 3 Screw List Item Description A SCREW BTP M1,7 x 3.5ZS B SCREW BTP M2 x 4 ZS C SCREW D-SUB NUT D SCREW M1.7 x 2.5ZS E SCREW M2 x 6 (B) & NI F SCREW M2 x 10 (B) G SCREW M2 x 2.3 (NL) H SCREW M2 x 3 (NL) I SCREW M2 x 4 (B) J SCREW M2 x 6 (NL) K SCREW M2.5 x 1.1 (NL) L SCREW M2.5 x 15 (NL) M SCREW M2.5 x 3 (NL) N SCREW M2.5 x 3 (NL) -up[...]

Chapter 3 47 Removing the Battery Pack 1. Slide the battery latch. 2. Then remove the battery .[...]

48 Chapter 3 Removing ODD Module, Memory and HDD Module Removing the ODD Module 1. Slide the optical drive latch. 2. Then remove the optical drive. Removing the Memory 1. Unscrew the two screws that secure the DIMM cover . 2. Remove the DIMM cover . 3. Pop out the memory then remove it. Removing the HDD Module 1. Remove the screw that secures HDD m[...]

Chapter 3 49 Removing the Keyboard/LCD Module Removing the Keyboard 1. Use a plastic flat head screw driver or any pl astic tool to detach the middle cover carefully . 2. Then remove the middle cover from the main uni t. 3. Remove the two screws holding the keyboard. 4. T urn the keyboard over as the picture shows. 5. Disconnect the keyboard cable [...]

50 Chapter 3[...]

Chapter 3 51 Disassembling the Main Unit 1. See “Removing the Keyboa rd/LCD Module” on page 49 2. Disconnect the touchpad FPC. 3. Remove the screw that fa stens the power button. 4. Then take off the power button. 5. Remove the screw holding the launch board. 6. T ake off the launch board. 7. Then remove the screw that secures the thermal plate[...]

52 Chapter 3 14. Remove the thermal module from the main unit. 15. Release the CPU lock. 16. Remove the CPU from the main unit carefully . 17. Disconnect the speaker cable. 18. Remove the two screws holding the mini PCI cover . 19. Then remove the mini PCI cover . 20. Disconnect the wireless LAN antennae. 21. Pop out the wireless LAN card then remo[...]

Chapter 3 53 23. Remove the 15 screws on the bottom panel. 24. Then detach the upper case assembly . 25. T ear off the capton fastening the touchpad FPC. 26. Disconnect the touchpad FPC. 27. Remove the four screws that secu re the touchp ad support bracket. 28. Then remove the touchpad support bracket. 29. Remove the touchpad. 30. T ear off all cap[...]

54 Chapter 3 34. Remove the screw holding the left hinge saddle. 35. Then remove the screw holding the right hi nge saddle. 36. Remove the gasket protecting the wireless antenna. 37. Remove the two screws fastening the wir eless antenna to the hinge saddle. 38. Then remove the wireless antenna from the upper case. 39. Remove the two screws fastenin[...]

Chapter 3 55 44. Remove the two screws holding the right speaker . 45. Place the right speaker as shown. 46. Then remove the right hinge saddle. 47. Remove the five screws that secure the shielding to the upper case. 48. T ear off the tape on the right and the left side. 49. Then remove the shielding. . 50. T ear off the tape holding the speaker se[...]

56 Chapter 3 54. Remove the four screws that fast en the PCMCIA slot. 55. Detach the PCMCIA slot from the main board.[...]

Chapter 3 57 Disassembling the LCD Module 1. Remove the two LCD rubber feet and the two screw caps. 2. Remove the four screws that fasten the LCD bezel. 3. Detach the LCD bezel carefully . 4. T ear off the tape fastening the inverter connector . 5. T ear off the tape fastening the inverter cable. 6. Remove the screw holding the LCD inverter board .[...]

58 Chapter 3 11 . Remove the eight screws that fa sten the right and th e left LCD brackets; four on each side. 12. Then remove the LCD brackets on both side. 13. T ear off th e capton th at secure the L CD coaxial ca ble. 14. Disconnect the LCD coaxial cab le.[...]

Chapter 3 59 Disassembling the External Modules Disassembling th e HDD Module 1. Remove the two screws holding the HDD carrier on one side. 2. Then remove anoth er two screws fastening the HDD carrier o n the other side. 3. Remove the HDD carrier . 4. Remove the two screws holding the HDD cover . 5. Detach the HDD cover . Disassembling the Optical [...]

60 Chapter 3[...]

Chapter 4 61 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test the two model s (T ravelMate 290/Extensa 2900 series). Non- Acer products, prototype cards, or mod ified options can give false errors and invalid system responses. 1. Obtain the failed symptoms i n as much detail as possib l[...]

62 Chapter 4 System Chec k Procedures External Diskette Drive Check Do the following steps to isolate the problem to a controller, driver , or diskette. A write-enab led, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the d[...]

Chapter 4 63 Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal ke yboard does not w ork or an unexpe cted character appears, make sure that the flexible cable extending from the keyboard is correctly se ated in th e connector on the main board. If the keyboard cable conn [...]

64 Chapter 4 Check the Power Adapt er Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the main board. T If the problem is[...]

Chapter 4 65 Check the Battery Pack T o check the batte ry pack, do the following: From Software: 1. Check out the Power Options in control Pan el 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and adap[...]

66 Chapter 4 still occurs, continue next step. Replace the CPU with another of th e same specifications. If th e problems still occurs, go to next step. The main board may be damage d. Replace main board. 3. If the external monitor ha s the same problem as th e internal monito r , the mai n board may be damaged. Please insert the diagnostic disk an[...]

Chapter 4 67 Insyde MobilePro BIOS POST Be ep Code and POST Messages The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal p[...]

68 Chapter 4 N/A “P ARITY ERROR A T UNKNOWN LOCA T ION” Parity error during memory test at unknown location. N/A “P ARITY ERROR A T LOCA TION XXXXXX” Parity error during memory test at the indicated location. N/A “NO INTERRUPTS FROM TIMER 0” T imer 0 of the clock timer controller does no t generate system interrupts correctly . N/A “U[...]

Chapter 4 69 Index of Symptom- to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen, then reboot system. Reconnect the LCD connectors. Keyboa[...]

70 Chapter 4 PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from actual size. DIMM Main board Speaker-Related Symptom[...]

Chapter 4 71 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 73. Peripheral-Related Symptom s Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Setup de faults”, then reboot system. [...]

72 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

Chapter 4 73 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, wh ich installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

74 Chapter 4[...]

Chapter 5 75 T op V iew JP1 CRT Connect or JP16 Module Connector JP2 Parallel Port JP17 Mini PCI Connector JP3 IEEE 1394 Conne ctor JP18 S peaker Connector JP4 TV -OUT Connector JP19 Headphone-out Jack JP5 RJ1 1/RJ45 Connector JP20 SD Socket JP6 USB Connector X2 JP21 Microphone-in Jack JP7 CPU F A N Connector JP22 HDD Connector JP8 USB Connector JP[...]

76 Chapter 5 SW1 Settings (Lid switch) SW3 Settings(Kill Switch) Setting Function 1 NONE Function 2 LCD BACKLIGHT OFF Function 3 ST AND BY Function 4 HIBERNA TE Setting On Wireless On Bluetooth On Off Wireless Off Bluetooth Off[...]

Chapter 5 77 Bottom View JP25 SO-DIMM Socket U32 AC’97 Codec JP26 SO-DIMM Socket U35 CardBus Cont roller U29 IEEE 1394 Conne ctor U36 EC ˨ˆ˅ ˨˅ˌ ˨ˆˈ ˨ˆˉ ˝ˣ˅ˈ ˝ˣ˅ˉ[...]

78 Chapter 5[...]

Chapter 6 79 This chapter gives you the FRU (Field Re placeable Unit) listing in global configurations of TravelMate 290/ Extensa 2900 series products. Refer to this chapter when ever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date informat[...]

80 Chapter 6 Exploded Diagram THE SYSTEM[...]

Chapter 6 81 LOGIC UPPER ASSY[...]

82 Chapter 6 LCD 14.1”[...]

Chapter 6 83 LCD 15”[...]

84 Chapter 6 OPTICAL DISC DRIVE MODUL E AND COMBO DRIVE MODULE HDD ASSY[...]

Chapter 6 85 Picture No. Partname And Description Part Number Adapter NS ADAPTER - LITEON 65W , 3 PIN, P A-1650-02 CA AP .T3503.001 ADAPTER - DEL T A 65W , 3 PIN, ADP-65DB AP .T2101.001 Battery NS BA TTERY SONY LI-ION 8 CELLS 4300mAH, US18650G5 BT .T3504.001 BA TTERY SAMSUNG LI-ION 8 CELLS 4300mAH, ICR18650-22 BT .T3506.001 BA TTERY SONY LI-ION 4 C[...]

86 Chapter 6 NS POWER CORD US (3Pin) 27.T35V5.001 POWER CORD EC (3Pin) 27.T35V5.002 POWER CORD Aus (3Pin) 27.T35V5.003 POWER CORD UK (3Pin) 27.T35V5.004 POWER CORD SWISS (3Pin) 27 .T35V5.005 POWER CORD CHINA (3Pin) 27.T35V5.006 POWER CORD IT ALIAN (3Pin) 27.T35V5.007 POWER CORD DEMARK (3Pin) 27.T35V5.008 Case/Cover/Bracket Assembly 304-THE SYSTEM M[...]

Chapter 6 87 301-THE SYSTEM MDC COVER PLA TE 42.T35V5.005 302-THE SYSTEM THERMAL PLA TE 42 .T35V5.007 MINI PCI COVER 42.T44V5.001 COMMUNICA TION MODULE NS ANTENNA SET 50.T35V5.015 CPU NS Intel Pentium M Banias 1.4GH z KC.BS001.14G Intel Pentium M Banias 1.5GHz KC.BS001.15G Intel Pentium M Banias 1.6GHz KC.BS001.16G Intel Pentium M Banias 1.7GHz KC.[...]

88 Chapter 6 HDD 2.5" 60G HDD 2.5" FJV MHT20 60A T (4200rpm) KH.06006.003 HDD 60G 2.5" HGST MORAGA HTS548060M9A T00 (5400rpm) KH.06007.003 HDD 60G 2.5" T oshiba Triton MK6022GAX (5400rpm) KH.06004.001 001-HDD ASSY HDD ESD PLA TE ASSY 33.T35V5.004(Please do refer to final spare part list to see if this part exists or not). 002-HD[...]

Chapter 6 89 ASSY LCD MODULE 15 IN. AU (B150XG01-V2) W/WIRELESS 6M.T44V5.014 ASSY LCD MODULE 15 IN. HIT ACHI (TX38D81VC1CAB) REV .B W/WI RELESS 6M.T44V5.015 ASSY LCD MODULE 15 IN. LG (LP150X08-A5) NEW W/WIRELESS 6M.T44V5.016 ASSY LCD MODULE 15 IN. HANNST AR (HSD150PX17-A) W/WIRELESS 6M.T44V5.017 ASSY LCD MODULE 15 IN. SANYO (TM150XG- 02L1 1 REV .D)[...]

90 Chapter 6 005-LCD 14.1 AND LCD 15.0 LCD P ANEL WITH LOGO (W/ANTENNA) 60.T44V5.004 004-LCD 14.1 AND LCD 15.0 LCD BEZEL -14" 60.T35V5.006 LCD BEZEL -15" 60.T35V5.007 003-LCD 14.1 AND LCD 15.0 LCD BRACKET L14" 33.T35V5.006 LCD BRACKET L15" 33.T35V5.008 002-LCD 14.1 AND LCD 15.0 LCD BRACKET R14" 33.T35V5.007 LCD BRACKET R15&[...]

Chapter 6 91 THE SYSTEM PCMCIA SLOT 22.T40V5.003 HEA TSINK 305-THE SYSTEM THERMAL MODULE 60.T40V5.003 Memory NS MEMORY DDR333 128MB NANY A SO-DIMM 128D64SH4BBGM-6K (.14u) KN.12803.008 MEMORY DDR333 256MB NANY A SO-DIMM NT256D64SH8BAGM-6K (.14u) KN.25603.009 MEMORY DDR333 256MB INFINEON SO- DIMM HYS64D32020GDL-6-B KN.25602.009 MEMORY DDR333 256MB MI[...]

92 Chapter 6 001-ODD MODULE AND COMBO DRIVE MODULE CD-ROM DRIVE 24X QSI SCR-242 KD.24X03.001 CD-ROM DRIVE 24X TEAC CD-224E-C85 KD.24X06.002 DVD-ROM DRIVE 8X QSI SDR-083 KV .08X03.001 DVD-ROM DRIVE 8X TOSHIBA SD-C2612 TBD DVD/CDRW COMBO DRIVE 24X LITEON LSC024082K KO.T2109.001 DVD/CDRW COMBO DRIVE 24X QSI SBW- 242C KO.02407.013 DVD/CDRW COMBO DRIVE [...]

Chapter 6 93 007-LOGIC UPPER ASSY TOUCHP AD 56.T44V5.001 S peaker NS SPEAKER R & L 6K.T35V5.001 Screws NS SCREW BTP M1,7 x 3.5ZS 86.T35V5.001 NS SCREW BTP M2 x 4 ZS 86.T35V5.002 NS SCREW D-SUB NUT 86.T35V5.003 NS SCREW M1.7 x 2.5ZS 86.T35V5.004 NS SCREW M2 x 6 (B) & NI 86.T35V5.005 NS SCREW M2 x 10 (B) 86.T35V5.006 NS SCREW M2 x 2.3 (NL) 86[...]

94 Chapter 6[...]

Appendix A 95 T ravelMate 290 Series Model Number CPU LCD ODD Memory HDD (GB) WLAN 292LCi PM 1.5GHz/1M 15.0" XGA 24x Combo DDR333 1x256MB DDR333 2x256MB 40GB 1 1b/g 292LMi PM 1.5GHz/1M 15.0" XGA 2x DVD-Dual DDR333 1X256MB DDR333 2x256MB 40GB/ 60GB 1 1b/g 291XCi PM 1.4GHz/1M 14.1” XGA 24x Combo DDR333 1x256MB 40GB 1 1b/g 1 1b only for AM[...]

Appendix A 96[...]

Appendix B 97 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, combinat[...]

98 Appendix B Microsoft ® Windows ® XP Home Environment T est Item Specifications Display ViewSonic 17PS Philips Bril liance 107 Multiscan G200 Modem 3Com 56K Voice Fax Modem I/O Peripheral IO - Printer ESPON Epson Color 740 HP Laster Jet 2100 (R ) HP LasterJet 5P (IR) HP DeskJet 500C HP DeskJet 3820 I/O - Mouse (PS/2) Microsoft IntelliMouse Trac[...]

Appendix B 99 I/O - S peaker (USB) Philips DS350 S peaker Panasonic EAB-MPC57USB I/O - S peaker (SPDIF) Creative Desktop Theater 5.1 YA M A H A YA M A H A T S S - 1 I/O - Joystick T oshiba I/O - SCSI IBM SCS 1.5G HDD Plextor SCSI CD-R Plextor SCSI CD-ROM Roich SCSI CD-RW I/O - USB (Camera) Kodak DVC300 Intel PC Camera Pro Pack Ricoh ROC 5300 Logite[...]

100 Appendix B DELL Data/Fax Modem 28.8Kbps/14.4Kbps(V .34XJ) EXP Fax/Data modem 9600/2400 Robotics WorldPort 14400 Fax/Data modem USRobotics Megahertz 56K Modem (XJ5560) USRobotics Upgradeable 33.6K Modem (SP1336) Xircom RealPort Modem56 (RM56V1) Xircom 32bit CardBus Mode m56 WinGlobal (CBM56WG) New Media 33.6 Netsurfer 56K+Fax Gold Card Multi-Fun[...]

Appendix B 101 Microsoft ® Windows ® XP Pro Environment T est Item Specifications Display ViewSonic 17PS Philips Bril liance 107 Multiscan G200 Modem 3Com 56K Voice Fax Modem I/O Peripheral IO - Printer ESPON Epson Color 740 HP Laster Jet 2100 (R ) HP LasterJet 5P (IR) HP DeskJet 500C HP DeskJet 3820 I/O - Mouse (PS/2) Microsoft IntelliMouse Trac[...]

102 Appendix B I/O - S peaker (USB) Philips DS350 S peaker Panasonic EAB-MPC57USB I/O - S peaker (SPDIF) Creative Desktop Theater 5.1 YA M A H A YA M A H A T S S - 1 I/O - Joystick T oshiba I/O - SCSI IBM SCS 1.5G HDD Plextor SCSI CD-R Plextor SCSI CD-ROM Roich SCSI CD-RW I/O - USB (Camera) Kodak DVC300 Intel PC Camera Pro Pack Ricoh ROC 5300 Logit[...]

Appendix B 103 DELL Data/Fax Modem 28.8Kbps/14.4Kbps(V .34XJ) EXP Fax/Data modem 9600/2400 Robotics WorldPort 14400 Fax/Data modem USRobotics Megahertz 56K Modem (XJ5560) USRobotics Upgradeable 33.6K Modem (SP1336) Xircom RealPort Modem56 (RM56V1) Xircom 32bit CardBus Mode m56 WinGlobal (CBM56WG) New Media 33.6 Netsurfer 56K+Fax Gold Card Multi-Fun[...]

104 Appendix B[...]

Appendix C 105 This section describe s online tech ni cal support servi ces available to hel p you repair your Acer Systems. If you are a distributor , deal er , ASP or TPM, please re fer your technical que ries to your local Acer branch office. Acer Branch Of fices may a ccess our website. However some information sources will require a user i.d. [...]

106 Appendix C[...]

Index 107 A AC Adapter 28 AFLASH Utility 41 B Battery Pack 47 BIOS Setup Utility 3 1 BIOS Utility 31 Basic System Settings 34 S tartup Configuration 37 System Inform ation 33 System Security 33, 40 D DIMM external 48 removing 48 Disassembly Battery Pack 46 CD-ROM/DVD-ROM Module 51 Floppy Disk Drive 57 Procedure Flowchart 45 E Error Symptom-to-S par[...]