Acer 3200 Series manual

Acer TravelMate 3200 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the up dates made on T ravelMate 3200 service guide. Date Chapter Up dates 2004/09/30 Chapter 1 and 5 Add one power button description on board layout ( top view)[...]

III Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance prod uct co[...]

VI[...]

VII Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . .[...]

VIII Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Disassembling t[...]

Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Performance T Intel ® Pentiu m M ® processor 715, 725,735,745,755 T Intel ® 855GME chipset T 256/512 MB of DDR333 SDRAM standard, upgradeabl e to 2048 MB with dual soDi mm modules T 40 GB and above high-capacity , Enhanced-IDE hard disk T Advanced Configuration Powe[...]

2 Chapter 1 Exp ansion T One T ype II CardBu s PC Card slot T Upgradeable memory modules T Acer EasyPort I/O Ports T One T ype II PC Card slot T One RJ-1 1 phone jack (V .90/92) T One RJ-45 jack for LAN (Et hernet 10/100/1000 Base-T) T One 100-pin port replica tor T One external monitor po rt T One line-out jack (3 .5mm minijack) T One microphone j[...]

Chapter 1 3 System Block Diagram 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 A A B B C C D D 3VSUS 5V Page :17 PWR_SRC CRT Primary DC system power supply 1.34V/0.94V switched power rail for CPU core voltage ( off in S3-S5 ) AC'97 GNT1 AGP 4X PWR_DJ AD20 5V 2_5VSUS Page :9 LVDS Page :08 NORTH BRIDGE 5VPCU ICH4-M +3V VIN DDR-SODIMM1 MAX1907 Panel Connecto r[...]

4 Chapter 1 Board Layout T op View power button for testing[...]

Chapter 1 5 NOTE: The power button here is not the po wer button for en d-customer . Servi ce engineers can use th is power button to see if the main board functions well. For exam ple, if the customer can n ot power on the laptop, it could be launch bo ard, launch b oard cable or ma in board problem. If you can boot up the system by pressing this [...]

6 Chapter 1 Bottom View[...]

Chapter 1 7 28 DDR SO-DIMM (BOT) 31 PCMCIA Connector 29 HDD Connector 32 PCMCIA Slot 30 Mini-PCI Slot[...]

8 Chapter 1 Outlook V iew A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Open V iew # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Power button T urns on the computer . 3 S tatus indicators Light-Emitting Diodes (LEDs) tha[...]

Chapter 1 9 9 Microphone Internal microphone for sound recording.[...]

10 Chapter 1 Front Closed View NOTE: The Bluetooth and Wireless buttons an d indicators only work on models with Blueto oth and Wireless features, respectively . # Icon Item Description 1 S peakers Left and right speakers deliver stereo audio output. 2 Infrared port Interfaces with infrared devices (e.g., infra- red printer , IR -aware computer). 3[...]

Chapter 1 11 Lef t Vi ew # Icon Item Description 1 Security keylock Co nnects to a Kensington-compatible computer security lock. 2 IEEE 1394 port Connects to IEEE 1394 devices. 3 Modem jack Connects to aphone line. 4 USB port Connect to Universal Ser ial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). 5 V entilation slots Enable the computer t[...]

12 Chapter 1 Right Panel # Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 2 LED indicator Lights up when t he optical drive is active. 3 Emergency eject hole Ejects the optical drive tray when the computer is turned off. 4 Optical drive eject button Ejects the optical drive tra[...]

Chapter 1 13 Rear Panel # Icon Item Description 1 Expansion port Connects to I/O port replicator or EasyPort expansion devices. 2 External display port Connects to a display device (e.g., external monitor , LCD projector). # Item Description[...]

14 Chapter 1 Bottom Panel # Icon Item Description 1 Memory compartment Houses the computer ’s main memory . 2 Cooling fan Helps keep the computer cool. Note: Don’t cover or obstruct the opening of the fan. 3 Battery rele ase latches Unlatches the battery to re move the battery pac k. 4 Battery bay Houses the computer ’s battery pack. 5 Batter[...]

Chapter 1 15 Indicators The computer has three easy- to-read status icons on the upper-left above the keyboard. In addition, there are two in dicators at the front panel. Ev en when the co ver is closed , the state or features can still b seen. Icon Function Description Caps lock Lights when Caps Lock is activated. Num lock Lights when Num Lock is [...]

16 Chapter 1 Icon Function Description Power Lights green when the power is on and orange when the computer is in standby mode. Battery Lights orange when the battery is charging.[...]

Chapter 1 17 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which yo u can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic charact ers typed are in uppercase. Num lock (Fn-F[...]

18 Chapter 1 Embedded Numeric Keyp ad The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by small characters located on the upper right corne r of the keycaps. T o si mplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off Number keys o n embedde[...]

Chapter 1 19 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Icon Description Windows key Pressed alone, this key has the same effect as clicking on the Windows St art button; it launches the S tart menu. It can also be used with other keys to provide a variety of function: + T ab (Activates next taskbar button)[...]

20 Chapter 1 Hot Keys The computer employs hot keys or key combinations to access most of the computer ’s controls like sreen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold th e Fn key before pressing the other key in the hot key comb ination. Hot Key Icon Function Description Fn-F1 Hot key help Displays h[...]

Chapter 1 21 Fn- y V olume down Decreases the speaker volume. Fn- x Brightness up Increases the screen brightness. Fn- z Brightness down Decreases the screen brightness Alt Gr-Euro Euro T ypes the Euro symbol. Hot Key Icon Function Description[...]

22 Chapter 1 The Euro Symbol If your keyboard layout is set to United S tates-Inter national or United Kingdo m or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has t[...]

Chapter 1 23 Launch Keys Located at the upper-right above the keyboard are four buttons. These butt ons are called launch keys. They are designated as the mail, Web browse r , Emp owering and programmable keys. Press the Acer Empowering Key to run the Acer EMa nager . The mail and Web browser are default for Email and Internet programs, but can be [...]

24 Chapter 1 Description Default a pplication Bluetooth communications Lights to indicate the status of Bluetooth (optional) communications. Wireless communication Lights to indicate the status of wireless LAN (optional) communications.[...]

Chapter 1 25 T ouchp ad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The cen tral location on the palmrest provides optimal co mfort and support. NOTE: If you are using an ex ternal USB mous e, you can press Fn-F7 to disable the[...]

26 Chapter 1 NOTE: Keep your fingers dry and clean when using the touchp ad. Also keep the tou chpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the re sponse. T apping too hard will not increase the touchpad’s responsiveness. Scroll Click and hold the button in the desired direction (up/[...]

Chapter 1 27 Hardware Specifications and Configurations Processor Item Specification CPU type Intel Pentium M processor at 1.5~2.0GHz (Dothan) Core logic Intel 855GME+ICH4M CPU package Intel so ck etable 478pin Micro-BGA CPU core voltage 1.308V (highest frequency mode) to 0.956V (low frequency mod e) 0.748V (deeper sleep mode) BIOS Item Specificati[...]

28 Chapter 1 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above tabl e, the co nfiguration of sl ot 1 and slot 2 could be reversed. Memory Combinations Slot 1 Slot 2 T otal Memory 0MB 128MB 128MB 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 128MB 128M[...]

Chapter 1 29 Supports modem protocol V .90/V .92 Modem connector type RJ1 1 Modem connector location Left panel Bluetooth Inte rface Item S pecification Chipset Broadcom BCM2035 Data throughput 200k bps Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 wh en SIG specification is ratified). Interface USB 1.1 Wireless Module 802.1 1b (optional dev[...]

30 Chapter 1 Performance S pecifications Buffer size 2048KB/ 2048KB 8192KB 8192KB Interface A T A/A T API-6; A T A-6 A T A/A T API-6; A T A-6 A T A/A T API-6; A T A-6 A T A/A T A-6; A T A-6 Max. media transfer rate (disk-buffer , Mbytes/s) 372 372 350 350 Data transfer rate (host~buffer , Mbytes/s) 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec. Ultra DMA[...]

Chapter 1 31 Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility AC97 Mixed sound source Line-in, CD V oice channel 8/16-bit, mono/stereo Sampling rate 44,1 KHz (48K byte for AC97 interface) Internal microphone Y es Internal speaker / Quantity Y es/2 Audio Jack Item S pecification Number of au[...]

32 Chapter 1 Location Left side Connector type IEEE 1394 PCMCIA Port Item S pecification PCMCIA controller TI PCI4510 Supports card type T ype-II Number of slots One type-II Access location Right panel Supports ZV (Zoomed Video) port Y es Supports 32 bit CardBus Y es System Board Major Chips Item Controller Core logic Intel 855GME+ICH4-M VGA A TI M[...]

Chapter 1 33 Number of battery cell 6 Package configuration 3 cells in series, 2 series in p arallel Normal voltage 14.4V Charge voltage 19+-0.2V LCD Item S pecification V endor & model name AU B141XG05 CMO N 141XB-L01 Screen Diagonal (mm) 357(14.1inch) 14inch Active Area (mm) 285 .7(H)x214.3(V) 285.7(H)x214.3(V) Display resolution (pixels) XGA[...]

34 Chapter 1 AC Adaptor Item S pecification Input rating 90V AC to 264V AC, 47Hz to 63Hz Maximum input AC current 3.16A Inrush current 50A@1 15V AC 100A@230V AC Efficiency 83% min. @1 15V AC input full load System Power Manag ement ACPI mode Power Management Mech. Off (G3) All devices in the system are turned off completely . Soft Of f (G2/S5) O S [...]

Chapter 2 35 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already prop erly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

36 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change th e value of a parameter , press p or q . T A plus sign (+)[...]

Chapter 2 37 Information Parameter Description IDE1 Model Name This field displays the model name of HDD installed on Primary IDE master . The system can automatically detect the hard disc model name. If there is no hard disc dr ive or unknown type, this field would display “ None”. IDE1 Serial Number This field shows the serial number of HDD i[...]

38 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for reference only . Actual values may differ . PhoenixBIOS Setup Utility Info. Main A d v a n c e d S e c u r i t y [...]

Chapter 2 39 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

40 Chapter 2 Advanced The Advanced menu screen contains parameters involving y our hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Parallel Port Enables, disables or auto de[...]

Chapter 2 41 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. PhoenixBIOS Setup Utility Info. M a i n A d v a n c e d B o o t Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Primary HardDisk Security: [Enter] Set Supervisor Password Password on Boot [D[...]

42 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to y[...]

Chapter 2 43 After sett ing the password, the computer sets the User Password parameter to “Set”. 4. If desired, you can opt to enable the Password on boot parameter . 5. When you are done, press u to save the cha nges and exit the BIOS Setup Utility . Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Sup ervi[...]

44 Chapter 2 If the verification is OK, the screen will display as following. The password setting is complete after the user presses u . If the current password entered does not match the actual current password, the screen will show you the Setup W arning. If the new password and confirm new password strings do not match, the screen will display [...]

Chapter 2 45 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive an d the CD-ROM in module bay . PhoenixBIOS Setup Utility Info. M a i n A d v a n c e d S e c u r i t y E x i t Item Specific Help CD-ROM/DVD Drive[...]

46 Chapter 2 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ut ility without saving setup data to CMOS. Load [...]

Chapter 2 47 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

48 Chapter 2[...]

Chapter 3 49 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble th e computer , you ne ed the following tool s: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic [...]

50 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack. NOTE: TravelMate 3200 series product uses mylar or[...]

Chapter 3 51 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

52 Chapter 3 Screw List Item Description Acer part No. A SCREW M2.5X4-I- NYLOK 86.T23V7.009 B SCREW MM20030ICI3 86.A08V7.005 C SCREW MM20060ICI7 86.A03V7.013 D SCREW MM25025ICI0 86.T25V7.010 E SCREW MM25060IL69 86.A03V7.019 F SCREW MM25080IL68 86.T48V7.001 G SCREW MS25120IDJ4 86.T48V7.002 H SCREW M3.0*3.0-I NI 86.T48V7.003 I SCREW MS25030IJ81 86.A1[...]

Chapter 3 53 Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch. 3. Remove the battery pack.[...]

54 Chapter 3 Removing the Wireless LAN Card/t he HDD Module/the ODD Module/and the LCD module Removing the Wireless LAN Card 1. Remove the two screws then remove the mini PCI cover . 2. Disconnect the wireless antennae. 3. Pop up the wireless LAN card then remove it. Removing the HDD Module 1. Remove the five screws holding the DDR/HDD cover then r[...]

Chapter 3 55 Removing the LCD Module 1. Remove the two screws holding the right hinge cover . 2. Remove the two screws tightening the left hinge cover . 3. Detach the right and the left hinge cover form the main unit. . 1. Disconnect the lid switch cable. 2. Remove the two scr ews tightening the function boar d then remove it. 3. Remove one screw h[...]

56 Chapter 3 11 . Remove the three screws as shown. 12. Remove the two screws holding the right hinge. 13. Remove one screw tig htening the left hinge. 14. Then remove the entire LCD module.[...]

Chapter 3 57 Disassembling the Main Unit Remove the Thermal Module 1. Disconnect the fan cable. 2. Remove the four screws tig htening the thermal mo dule. 3. Remove the two screws as shown. 4. Detach the thermal module from the main unit. Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove two screws as shown. 2. Remove one [...]

58 Chapter 3 6. Disconnect the touchpad cable. 7. Then detach the upper case assembly from the main unit. Disassembling the U pper Case Assembly 1. Disconnect touchpad touchpad to touchpad board cable. 2. Remove the seven screws tightening the touchpad bracket. 3. Remove the touchpad bracket assembly . 4. Then remove the touchpad assembly . 5. Disc[...]

Chapter 3 59 Disassembling the Lower Case Assembly 1. Disconnect the modem cable fro m the main board. 2. Pop up the memory then remove it from the main board. 3. Remove one screw that seucres the modem board. 4. Disconnect the modem cable from the modem board then remove the modem board. 5. T ear off the type fastenin g the modem cable on the main[...]

60 Chapter 3 14. T ear off the type fastening the speaker set. 15. Remove the speaker set from the lower case.[...]

Chapter 3 61 Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Then remove the four screws tightening the LCD bezel. 3. Detach the LCD bezel from the LCD module. 4. Then turn the LCD bezel over and remove the micropho ne. 5. T ear off the type fastenin g the inverter cable then di sconnect the inverter cable then re move the i[...]

62 Chapter 3 12. T ear off the tape fastening the antennae set. 13. Then detach the antennae set from the LCD cover .[...]

Chapter 3 63 Disassembling the External Modules Disassembling th e HDD Module 1. Remove the two screws holding the HDD bracket on one side. 2. Remove the two screws holding the HDD bracket on the other side. 3. Detach the hard disc drive from the HDD bracket. 4. Disconnect the HDD cable then remove it. Disassembling the Op tical Drive Module 1. Rem[...]

64 Chapter 3[...]

Chapter 4 65 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test this model. Non-Acer products, prot otype cards, or modified options can give false errors and invalid syst em responses. 1. Duplicate symptom and obtain the failing symptoms in as much detail as possible. 2. Distinguish symp[...]

66 Chapter 4 System Check Procedures External Diskette Drive Check If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board . If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM mo dule. 3. Replace the main board. External[...]

Chapter 4 67 Power System Check T o verify the symptom of the probl em, power on the co mputer using each of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is suppl ied. 3. Disconnect the power ada pter and install the charged ba ttery pack; then check that power is supplied by the battery[...]

68 Chapter 4 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ada[...]

Chapter 4 69 Power-On Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the[...]

70 Chapter 4 Index of Error Messages Error Message List Error Messages FRU/Action in Sequence S truck Key See “Keyboard or Auxiliary Input Device Check” on page 66 System CMOS checksum bad - Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. Real time clock error R TC battery Run BIOS Setup [...]

Chapter 4 71 Error Message List No beep Error Messages FRU/Action in Sequen ce Power-on indicator turns off and LCD is blank. Power s ource (battery pack and power adapter .) See “Power System Check” on page 67 Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is bla[...]

72 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values[...]

Chapter 4 73 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set key click if enabled 58h 2-2- 3-1 T est [...]

74 Chapter 4 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor b oards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long[...]

Chapter 4 75 E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory ty[...]

76 Chapter 4 Index of Symptom-to -FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to r unning “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't wo[...]

Chapter 4 77 Battery can’t be charged or discharged S ee “Check the Battery Pack” on page 68. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board PCMCIA slot pin is damaged. PCMCIA[...]

78 Chapter 4 The system doesn't resume from hibernation/ standby mode. Connect AC adapter then check if the system resume s from S tandby/Hibernation mode. Check if the battery is low . Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer . LCD cover sw itch Main board Batte[...]

Chapter 4 79 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 81. Modem/LA N-Rela ted Symptoms Symptom / Error Action in Sequence Internal modem does not wo rk correctly . Phone cable Driver Reconnect the Internal modem cable to the main boa rd tightly . Main board Interna[...]

80 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

Chapter 4 81 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

82 Chapter 4[...]

Chapter 5 83 T op View power button fo r testing Jumper and Connector Locations Chapter 5[...]

84 Chapter 5 1 RJ1 1 CN8 16 Blu etooth Connector CN25 2 1394 Connector CN5 17 MDC Connector CN26 3 USB Connector CN12 18 BIOS Socket U27 4 VGA Connector CN2 19 ODD Connector CN24 5 Modem Cable Connector CN10 20 T ouchpad Connector CN1 9 8 LCD Connector CN7 21 Keyboard Connector CN18 9 Internal MIC Connector CN4 22 QSB Cable Connector CN16 10 Batter[...]

Chapter 5 85 Bottom View[...]

86 Chapter 5 28 DDR SO-DIMM (BOT) CN30 31 PCMCIA Connector CN2 8 29 HDD Connector CN31 32 PCMCIA Slot CN28 30 Mini-PCI Slot CN29[...]

Chapter 6 87 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurati ons of T r avelMate 3200 series products. Refer to this chapter whenever orderi ng for p arts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information avai l[...]

88 Chapter 6 T ravelMate 3200 FRU List Picture No. Partname And Description Part Number Adapter NS ADAPTER 65W 3 PIN DEL T A SADP-65KB BF AP .06501.0 03 ADAPTER 65W 3 PIN LITE-ON P A-1650-02 QA 19V AP .06503.003 Battery NS BA TTERY SANYO LI-ION 3S2P 6CELL 4800mAH TBD BA TTERY SIMPLO LI-ION 3S2P 6CELL 4800mAH TBD BA TTERY SANYO LI-ION 3S3P 9CELL 720[...]

Chapter 6 89 FFC CABLE - TP/B TO MB 50.T48V7.002 LID SWICTH CABLE - HINGE COVER R 50.T48V7.003 MODEM CABLE SP ARE P ART 50 .T48V7.004 BLUETOOTH CABLE 50.T48V7.005 HDD CONNECT CABLE 50.T48V7.006 POWER CORD US (3 pin) 27.A03V7.001 POWER CORD PRC ( 3 Pin) 27.A03V7.003 POWER CORD KOERA ( Pin) 27.T23V7.006 POWER CORD EU (3 PIN) 27.A03V7.002 POWER CORD U[...]

90 Chapter 6 LOWER CASE ASSY W/SPEAKER HDD SPONG 60.T48V7.002 HINGE COVER L 42.T48V7.003 HINGE COVER R 42.T48V7.004 TOUCHP AD BRACKET 33.T48V7.001 HDD BRACKET 33.A10V7.007 Communication Module WIRELESS LAN ANTENNA 50.T48V7.007 HDD/ Hard Disk Drive HDD 40GB/2.5 IN. 4200PRM HGST MORAGA HTS424040M9A T00 13G1 132 F/W:A60M KH.04007.010 HDD 40G 2.5 IN. 4[...]

Chapter 6 91 KEYBOARD US INTERNA TIONAL KB.T4805.001 KEYBOARD CHINESE KB.T4805.002 KEYBOARD SP ANISH KB.T4805.003 KEYBOARD THAI KB.T4805.004 KEYBOARD BRAZILIAN PROTUGESE KB.T4805.005 KEYBOARD UK KB.T4805.006 KEYBOARD GERMAN KB.T4805.007 KEYBOARD IT ALIAN KB.T4805.008 KEYBOARD FRENCH KB.T4805.009 KEYBOARD SWISS/G TBD KEYBOARD PORTUGUESE TBD KEYBOARD[...]

92 Chapter 6 LCD CABLE - 14 IN. XGA 50.T48V5.008 LCD BRACKET SET(R&L) 14.1 IN. XGA 6K.T48V7.001 LCD P ANEL 14.1 IN. W/LOGO ANTENNA (The picture here is bottom view) 60.T48V7.003 LCD BEZEL - 14.1 IN. W/ LOGO MIC 60.T48V7.004 Main Board MAINBOARD CPU DOTHAN 1.5G 64MB W/ PCMCI SLOT ,W/O MEMORY TBD MAINBOARD CPU DOTHAN 1.6G 64MB W/ PCMCI SLOT ,W/O [...]

Chapter 6 93 NS MEMORY DDR333 256MB NANY A NT256D64SH8BAGM-6K KN.25603.009 MEMORY DDR333 256MB MICRON MT4VDDT3264HG-335C2 (0.1 1u) KN.25604.016 MEMORY DDR333 256MB SAMSUNG M470L3224FT0-CB3 KN.2560B.008 MEMORY DDR333 256MB INFINEON HYS64D32020HDL-6-C (.1 1u ) KN.25602.012 Optical Drive DVD/CDRW COMBO MODULE 24X P ANASONIC UJDA-755 FW:1.0 6M.T48V7.00[...]

94 Chapter 6 3 IN 1 CARD READER 6K.T48V7.004 Screws SCREW M2.5X4-I-NYLOK 86.T23V7.009 SCREW MM20030ICI3 86.A08V7.005 SCREW MM20060ICI7 86.A03V7.013 SCREW I2.5*2.5M-BNIH(4.5,0.8) 86.T25V7.010 SCREW I2.5*6M-BNIHY(M2.5L6 I) 86.A03V7.019 SCREW M2.5*8-I BNI NYLOK 86.T48V7.001 SCREW M2.5*12.0-I BKAG NYLOK 86.T48V7.002 SCREW M3.0*3.0-I NI 86.T48V7.003 SCR[...]

Chapter 6 95[...]

Appendix A 96 T ravelMate 3200 Series Model Number CPU LCD Memory HDD (GB) ODD BT Wireless LAN 3201XCii PM 715 (1.5GHz/ 2M) 14.1" XGA DDR333 2x256MB 80GB 24x Combo (9.5mm) Y 802.1 1g 3201XMi PM 715 (1.5GHz/ 2M) 14.1" XGA DDR333 2x256MB 80GB 4x DVD- Smulti (9.5mm) Y 802.1 1b/g 3202XCi PM 1.6G(Dotha n) 14.1" XGA DDR333 1x512MB 60GB 24x[...]

Appendix B 97 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, combination and test pro ce[...]

98 Appendix B Microsoft ® Windows ® XP Pro Environment T est Item Specifications CRT Port CRT Monitor: ViewSonic PF775 Philips Brilliance 109P 19" LCD Monitor: LCD Quanta ADT 20" LCD akia KX1 Projector: Panasonic PT -LC80U Parallel Port Printer: HP Desk Jet 840C HP Laser Jet 5M HP Deskje t 450 Cable: LL5 cable 1394 Port HDD: IEEE 1394 ([...]

Appendix B 99 USB Port USB CCD: ViewQuest NB330 USB HDD: HD 530 T ested to comply with FCC Standards USB FDD: T eac USB FDD Y ano USB FDD UFD-04 NEC USB FDD Mitsumi USB FDD D353FUE USB Speaker: J-S USB 3D S peaker /J1321 USB Print er: Canon BJC-3000 HD DeskJet 930C HP DeskJet 840C USB Hub: PCI_ USB HUBUH-400 USB Hub /UH-9124Z USB LAN: BUFF ALO USB[...]

100 Appendix B PC Cards LAN+Mod em card: Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA C a r d : 4 in1 WIN&MAC Card reader+Transcend 128MB Apapter CF Card Read + PNY CF CARD 128MB Wireless LAN Card: CISCO AIRONET 350 SERIESAIR-PCM350 Linksys WPC1 1ver .4 Intel(R)PRO / Wireless 201 1B LAN PC Card Memory Card MMC: SanDisk 64MB Compact F[...]

Appendix C 101 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , deal er , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website. However some information sources [...]

102 Appendix C[...]

Index 103 A AFLASH Utility 47 Audio 30 B Battery Pack 53 BIOS 27 package 27 password control 27 ROM size 27 ROM type 27 vendor 27 Version 27 BIOS Setup Utility 3 5 BIOS Supports protocol 27 BIOS Utility 35 Basic System Settings 40 Navigating 36 Onboard Device Config uration 42 Startup Con figuratio n 41 System Information 36 System Security 46 Boar[...]

104 Index S Second Level Cache 27 System Block Diagram 3 Layout 4 System Diagnostic Diskette 47 System Memory 27 System Utilities 35 System Utility Diskette 47 T T est Compatible Co mponents 97 T ouchpad Check 68 T roubleshooting 65 U Undetermined Prob lems 81 USB 31 utility BIOS 35 V Vi deo 31 W Windows 2000 Environment T est 98[...]