Acer 3250 manual

TravelMate 3250/2470 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the up dat es made on TravelMate 3250/2470 service guide. Date Chapter Up dates[...]

III Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance prod uct co[...]

VI[...]

VII Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . .[...]

VIII Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the Wireless LA N Card/the HDD Module/ the Memory/the ODD Module and the LCD Module . . . . . . . . . . . . [...]

Chapter 1 1 Features Below is a brief summary of the computer ’s many features: Operating system T Windowsl ® Vist a TM capable NOTE: Windows Vist a TM capable PCs come with Windows XP instaled, and can be upgraded to Windows Vist a TM . For more information on Windows Vista TM and how to upgrade, go to: Microsoft.com/ windowsvista. T Genuine Wi[...]

2 Chapter 1 T 16.7 million colors T Simultaneous LCD and CRT display , with LCD panel resolution at 70 Hz T MPEG-2/DVD hardware-assisted capability Storage subsystem T 60/80/100/120/160 GB hard disk drive (5 400 rpm) ( fo r T ravelMate 3250 ) T 40/60/80/100/120 GB A T A/100 hard disk drive ( for T ravelMate 2470 ) T Optical drive options: t DVD-Sup[...]

Chapter 1 3 T 5-in-1 card re ader (SD/MMC/MS/MS PRO/xD) ( for T ravelMa te 3250 ) T 3 USB 2.0 port s T External display (VGA) port T Headphones/speaker/line-out ja ck T Microphone-in jack T Ethernet (RJ-45) port T Modem (RJ-1 1) port T DC-in jack for AC adapter Environmen t T T emperature: t operating: 5 C to 35 C t Non-operating: -20 C to 65 C T H[...]

4 Chapter 1 System Block Diagram A A B B C C D D E E 4 4 3 3 2 2 1 1 Tit le Siz e Document Numbe r Rev Date : Sheet of Tai pei Hs ie n 221, Tai wan, R.O. C. AG3 3 BLOCK DIAGRAM A3 15 5 W ednes day, May 10, 2006 <Vari ant Na me> Tit le Siz e Document Numbe r Rev Date : Sheet of Tai pei Hs ie n 221, Tai wan, R.O. C. AG3 3 BLOCK DIAGRAM A3 15 5 [...]

Chapter 1 5 Board Layout Top View 1 CVR1 LID switch 8 BTBTN1 Bluetooth launch switch 2 MIC1 Microphone cable connecto r 9 SPK1 S peaker set cable 3 LCD1 LCD cable connector 10 BT1 Bluetooth module cable connector 4 U38 Cardbus controller (ENE CB-1410) 1 1 LEDB1 LED FFC con nector 5 U43 LAN controller (Realtek RTL8100CL) 12 T APD1 T ouchpad cable co[...]

6 Chapter 1 Bottom View NOTE: This is engineering samp le. The image above may not be exactly the same as the real main board you get. 1 DCIN1 DC-in jack 14 USB3 USB port 2 CRT1 External display port 15 U67 Audio codec (Reltek ALC833) 3 N/A Modem cable connector 16 LIN1 Line-in jack 4 MDC1 Modem board connector 17 MIC2 Microphone jack 5 BA T1 Batte[...]

Chapter 1 7 Jumper Settings/Clear BIOS Password Procedures 1. Remove the DIMM cover and the lower DDR2 me mory module, then find out the G96 position on the main board. Please just the lower DDR2 memory module, you will need the uppe r DDR2 memory module to boot up the system. (Y ou should t ear off the mylar to see G96). 2. Use a tweezers or a scr[...]

8 Chapter 1 Your Acer Notebook tour After knowing your computer features, let us show you around your new T ravelMate computer . Front view # Icon Item Description 1 Display screen Also called LCD ( liquid-crystal display), displays computer output. 2 S tatus indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer ?[...]

Chapter 1 9 Closed Front View # Icon Item Description 1 S peakers Left and right speakers d eliver stereo audio output. 2 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 3 Bluetooth ® communication switch/ indicator Press to enable/disable Bluetooth function. Lights to indicate the status of Bluetooth- communications. 4 Wir[...]

10 Chapter 1 Left View Right View # Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 Optical drive Internal optic al drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disk from the drive. 5 [...]

Chapter 1 11 Rear Panel 3 Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 4 V entilation slots Enable the computer to stay cool, even after prolong use. 5 Modem (RJ-1 1) port Connects to a phone line. 6 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000- based network. # Icon Item Description 1 DC-in jack Connects to[...]

12 Chapter 1 Bottom Panel Indicators The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel. # Item Description 1 Battery lock Locks the battery in position. 2 Cooling fan Help s keep the computer cool. Note: Do not cover or obstruct the opening of the fan. 3 Acer DASP (Di sk Anti- Sh[...]

Chapter 1 13 The power , battery an d wireless communication status indicators are visible even when th e LCD display is closed. NOTE: 1. Charging : The light shows amber when the battery is charging. 2. Fu lly charged: The light sho ws green when in AC mode. Easy-Launch Buttons Located above the keyboard are four buttons. These bu ttons are called[...]

14 Chapter 1 Touchpad Basics The following teaches you how to use the touchpad: T Move your finger across the touchpad (2) to move the cursor . T Press the left (1) and right (4) b uttons locat ed beneath the touchpad to perform selecti on and execution functions. These two buttons are simila r to the left and right buttons on a mouse. T apping on [...]

Chapter 1 15 NOTE: Keep your fingers dry and clean when using the touchp ad. Also keep the tou chpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the re sponse. T apping too hard will not increase the touchpad’s responsiveness. Function Lef t Button (1) Right Button (4) Main touchpad (2) C[...]

16 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embe dded numeric keypad The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by[...]

Chapter 1 17 Hot Keys The computer employs hotkeys or key combinations to access most of the comp uter ’s controls like sreen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold th e < Fn> key before pressing the other key in the hotkey combination. Key Icon Description Windows key Pressed alone, this key[...]

18 Chapter 1 Special Key Y ou can locate the Euro symbol and US dollar sign at th e upper-center and/or bottom-right of your keyboard. To t y p e : The Euro symbol 1. Open a text editor or word processor. Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen , external monitor (if conne[...]

Chapter 1 19 2. Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and the n press the <5> symbol at the upper-cente r of the keyboard. The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the <Dollar> key at the bottom-right of the keyboard, or hold [...]

20 Chapter 1 Acer Empowering Technology Acer ’s innovative Empowering T echnology makes it easy for you to access frequ ently used functions and manage your new Acer notebook. It f eatures the following handy utilities: T Acer eNet Ma nagement hooks up to location-based networks in telligently (for selected models) T Acer ePower Management extend[...]

Chapter 1 21 Acer eNet Management can sa ve network settings for a lo catio n to a profile, and automatically switch to the appropriate profile when you move from one location to another . Settings stored i nclude network co nnection settings (IP and DNS settings, wireless AP details , etc.), as well as default printe r settings. Security and safet[...]

22 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user in terface. T o launch it, se lect Acer ePower Management from the Empowe ring T echnology interface. AC Mode (Adapter mode) The default setting is “Maximum Performance.” Y o u can adjust CPU speed, LCD brightness and other settings, or click on buttons t[...]

Chapter 1 23 5. The new profile will appear in the profile list. Battery status For real-time battery life estimates bas ed on current usage, referto the pane l on the l ower left-hand side of the window . For additional options, cli ck “ Settings ” to: T Set alarms. T Re-load factory defa ults. T Select what actions will be taken when the cove[...]

24 Chapter 1 Acer ePresentat ion Management Acer ePresentation Management lets y ou proj ect your computer ’s display to an external device or pr oject using the hot key: Fn + F5. If auto- detection hardware is implemented in the system, your system display will be automatically switched ou t when an exter nal display is connecte d to the system.[...]

Chapter 1 25 Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryptio n utility that protexts your files from being accessed by unauthorized persons. It is convenientl y integrated with Windows e xplorer as a shel l extension for quick and easy data encryption/decryption and also supports on-the -fly file encryption for M[...]

26 Chapter 1[...]

Chapter 1 27 Acer eLock Management Acer eLock Management is a security utility that allo ws you to lock your removable data, optical and flop py drives to ensure that data can’t be st olen while your notebook is unattended. T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card reade[...]

28 Chapter 1 Acer eRecovery Management Acer eRecovery Management is a powerf ul utility that d oes away with t he need for re covery disks provided by the manufacturer . The Acer eRecovery Management utility occupi es spac e in a hidden partition on your system’s HDD. User-created backups are stored on D: drive. Acer eRecovery Management provid[...]

Chapter 1 29 Acer eSettings Management Acer eSettings Manage ment allows you to insp ect hard ware specifi cations and to monitor the system health status. Furthermore, Acer eSettings Management enables you to opti mize your Windows oper ating system, so your computer runs fast er , smoother a nd better . Acer eSettings Manage ment also: T Provides[...]

30 Chapter 1 Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appr opriately mounted on the to p of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to ca pture high-resolution photo s or videos up front or at the back of the LCD panel. The Acer OrbiCam fully sup ports the Acer Video Conference technology so that y[...]

Chapter 1 31 Rot ating the Acer Orbicam The Acer OrbiCam rotates 225 degrees countercl ock wise to achieve the desired angle. Refer to the illustrations below: For your convenience, the camera snaps 45 degrees to ma tch the position of your face in front or at the back of the LCD panel. NOTE: Do not rotate the camera clockwise to prevent damage to [...]

32 Chapter 1 NOTE: Settings the camera reso lution to 640 x480 larger does not change the captu re window size. Options Click Options to display the W indow , Preview, and Folder tabs. Use the options to change the capture window size, preview settings, and the fo lder for captured p hotos or videos. Camera Settings T Basic settings: Click the Came[...]

Chapter 1 33 T Capture settings: From the Camera Settings window , click the Driver Settings button. The Properties window will appear . T Device Settings allows you to change the camera brig htness, contrast, hue, saturation, sharpne ss, etc. T Advanced Settings allows you to achieve gai n control, implemen t image mirror , select image enhancemen[...]

34 Chapter 1 The VisageON window appears as below: 2. Select and apply a video effect in the left sectio n of the VisageON window . Change the face tracking settings and options in the right section. Using the face tracking feature T o use the fac e tracking fe ature: 1. Click the left icon down arrow button, then select Single User or Multiple Use[...]

Chapter 1 35 Using video effects (selected models only) The Video Settings section allows you to select an avatar or accessory video effect from the list. T o select an effect: 1. Click the encircled icon to disp lay the available video effects. The V ideo Effect Selection window appears as below: 2. Click on a video effect to use. The selected eff[...]

36 Chapter 1 Using the System Utilities NOTE: The system utilities work unde r Microsoft Windows XP only . Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. T o enable the dua l monitor feature of the notebook, firs t ensure that th e second moni tor is connected, then select St art, Control Panel, Dis[...]

Chapter 1 37 NOTE: Please ensure that the resol ution setting of the second monitor is set to the manufacturer's recommended va lue. Launch Manager Launch Manager allo ws you to set the four ea sy-launch buttons located above the keyboard. Y ou can access the Launch Manager by clicking on S tart > All Progr ams > Launch Manager to start [...]

38 Chapter 1 Hardware Specificatio ns and Configurations NOTE: S tage 1-4 is norm al situatio n. S tage 5 is protec tion while th e CPU is at extr emely high temp erature or at critical situation. DTS refers to the CPU’s temperature; and Local means the temperature of the IC on the main board. Processor Item Specification CPU type Intel ® Core T[...]

Chapter 1 39 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be System Memory Item Specification Memory controller Built-in Intel ® 945GM/PM (for TravelMate 3250) Built-in Intel ® 910GML (for Travel[...]

40 Chapter 1 reversed. Note: For more details, please see the table below . LAN Interface Item S pecification Chipset Realtek 81 10 or 81 10CL Supports LAN protocol 10/100Mbps LAN connector type RJ45 LAN connector location Right side Features Integrated 10/100 BASE-T transceiver W ake on LAN support compliant with ACPI 2.0 PCI v2.2 Modem Interface [...]

Chapter 1 41 Capacity (MB) 40000 60000 80000 Bytes per sector 512 512 512 Data heads 2 3 4 (for Samsung/WD) 3 (for Seagate) Drive Format Disks 1 2 2 S pindle speed (RPM) 4200 RPM 5400 RPM 5400 RPM Performance S pecifications Buffer size 2048KB 2MB 8MB Interface A T A/A T API-6; A T A-6 A T A/A T API-6; A T A-6 A T A/A T A-6; A T A-6 Max. media tran[...]

42 Chapter 1 Applicable disc format For HDL S GCC-4244N: 1. Reads and writes data in each CD-ROM, CD-ROMXA, CD-I FMV , Video CD and CD-EXTRA 2. Reads data in Photo CD (Single and multi session) 3. Reads and writes standard CD-DA 4. Reads and writes CD-R discs conforming to “Ora nge Book Part 2” 5. Reads and writes CD-RW discs conforming to “O[...]

Chapter 1 43 Applicable disc format For HLDS GMA -4082N: Support disc formats 1. Reads data in each DVD-ROM, DVD-R (V e r . 1.0, Ver .2.0 for Au thoring) and DVD-RAM (V er1 .0). 2. Reads and writes in each DVD-R (Ver . 2.1 for General), DVD-R DL (Dual Layer), DVD-RW , DVD-RAM (V er .2.2), D VD+R, DVD+R DL (Double Layer), and +RW 3. Reads data in ea[...]

44 Chapter 1 Vid eo M e mo r y Item S pecification Chipset A TI Radeon X1300 (for TravelMate 3250 discrete models) Built-in Intel ® 945GM (for TravelMate 3250 UMA models) Built-in Intel ® 910GML (for TravelMate 2470) Memory size 128MB dedicated memory->A TI Radeon X1300 (for TravelMate 3250 discrete models) 224 shared system memory->Built-i[...]

Chapter 1 45 PCMCIA ENE CB1410 Audio Codec Realtek ALC833 Card Reader (for Aspire 5500 only)/IEEE139 4 RICOH R5C382 Keyboard Item S pecification Keyboard controller Renesas RE144B T o tal number of keypads 88-/89-key Windows logo key Y es Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Y es Battery I[...]

46 Chapter 1 T ypical White Luminance (cd/m 2 ) also called Brightness 185 185 200 Luminance Uniformity N/A N/A N/A Contrast Ratio 300 500 300 Response T ime (Optical Rise T i me/Fall Ti m e ) m se c 25 (rising+falling) 5/1 1 25 (rising+falling) Nominal Input V oltage VDD +2.5V T yp. +3.3V 3.3V T ypical Power C onsumption (wa tt) N/A 4. 02 (for bac[...]

Chapter 1 47 T e mperature Range( C) Operating S torage ( shipping) 0 to +50 -20 to +60 0 to +50 -25 to +60 LCD Inverter Item S pecification V endor & model name Darfon/V189-301GP Brightness conditions N/A Input voltage (V) 9~21 Input current (mA) 2.56 (max) Output voltage (V , rms) 780V (2000V for kick off) Output current (mA, rms) 6.5 (max) O[...]

48 Chapter 1[...]

Chapter 2 49 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configured and optim ized, and you do no t need to run this utility . However , if you encounter confi guration problems, you may need to run Setup. Please a[...]

50 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change th e value of a parameter , press p or q . T A plus sign (+)[...]

Chapter 2 51 Information NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CPU type and speed of the system. IDE1 Model Name This field shows the model na me of HDD installed on primary IDE master . IDE1 Serial Number This field d isplays the seri al number of HDD installed on primar[...]

52 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for your reference only . Actual values may differ . PhoenixBIOS Setup Utility Information Main A d v a n c e d S e c[...]

Chapter 2 53 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

54 Chapter 2 Advanced The Advanced scree n displays advanced se ttings in BIOS. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Serial port Displays the settings of the serial prot Auto/ Enabled/ Disa bled Parallel port Shows the settings of[...]

Chapter 2 55 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. PhoenixBIOS Setup Utility Information Main Advanced Boot Item Specific Help Supervisor Password is : Clear User Password is : HDD Password is Clear Clear Set Supervisor Password Set User Password Set HDD Password Pa[...]

56 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to y[...]

Chapter 2 57 Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Sup ervisor Password parameter and press the e key . The Set Password box appears: 2. T ype the current p assword in the Enter Current Passwor d field and press e . 3. Press e twice without typing anyth ing in the Enter New Password and Confirm New Pas[...]

58 Chapter 2 If the current password entered does not match the actual current password, the screen will show you the Setup W arning. If the new password and confirm new password strings do not match, the screen will display the following message.[...]

Chapter 2 59 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive an d the CD-ROM in module bay . PhoenixBIOS Setup Utility Information Main Advanced Security Exit Item Specific Help Keys used to view or configure[...]

60 Chapter 2 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ut ility without saving setup data to CMOS. Load [...]

Chapter 2 61 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

62 Chapter 2[...]

Chapter 3 63 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble th e computer , you ne ed the following tool s: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic [...]

64 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack.[...]

Chapter 3 65 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

66 Chapter 3 Screw List Item Description Part Number A SCW HEX NYL I#R-40/O#4-40 L5.5 34.00 015.081 B SCREW MACH WAFER M2*L4 NI 86.00 059.220 (PC Card slot x4) C CPU SCREW M2.5*4.3L (2.3 KG) 86.00D01.230 D CPU SCREW M2.5*4.3L (1.55 KG) 86.00D02.230 E SCREW M2.5-6 86.9A323.6R0 F SCRW M2.5*L8(NON NYLOK) 86.9A323.8R0 G SCREW M2*3 NYLON 1JMCPC-420325 8[...]

Chapter 3 67 Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch then remove the battery .[...]

68 Chapter 3 Removing the Wireless LAN Card /the HDD Module/the Memory/the ODD Module and the LCD Module Removing the Memory and the HDD Module 1. Remove the five screws fastening the DIMM cover . 2. Detach the DIMM cover carefully . 3. Pop out the memory carefully . 4. Disconnect wireless main and auxiliary antenna from the wirel ess LAN card. 5. [...]

Chapter 3 69 Removing the ODD Module 1. First, remove the screw fastening the ODD module as shown. 2. Push the ODD module outwa rds then remove it. Removing the LCD Module 1. Detach the middle cover from the main uiit carefully . 2. Disconnect the launch board FFC from the launch board . 3. Remove the middle cover (with launch boar d and micropho n[...]

70 Chapter 3 5. T ake out the mi crophone from the middle cover . 6. Remove the two screws fastening the launch board. 7. Then remove the launch board from the middle cover . . 8. Remove the screw holding the keyboard. 9. T urn over the keyboard as shown. 10. Disconnect the keyboard cabl e. 11 . Remove the keyboard from the main unit. 12. T ear off[...]

Chapter 3 71 16. Remove two screws fastening the LCD hinges. 17. Then detach the LCD module from the main unit.[...]

72 Chapter 3 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Disconnect the touchpad cable and t he LED FFC from the main board. 2. Remove the 15 screws on the bottom as shown. 3. Detach the upper case assembly from the lower case assembly carefully . Disassembling the Lower Case Assembly 4. T urn ov[...]

Chapter 3 73 11 . Remove the two screws holding the speaker set. 12. T ake out the sp eaker set from the lower case. 13. Remove the three screws fastening the system fan. 14. Detach the fan from the lower case. 15. Disconnect the RTC battery cable then detach the RTC battery . 16. Disconnect the launch board FFC from the main board. 17. Disconnect [...]

74 Chapter 3 20. Remove the five screws fastening the heatsink. 21. Remove the heatsink from the main board. 22. Use a flat-headed screwdriver to relea se the CPU socket lock. 23. Remove the CPU from the CPU socket carefully . Disassembling the Upper Case Assembly 1. Remove the two screws fastening the LED board. 2. The remove th e LED board from t[...]

Chapter 3 75 5. Remove the four screws fastening the touchpad bracket. 6. Remove the touchpad bracket (with touchpad). 7. Detach the touchpad from the touchpad bracke.t[...]

76 Chapter 3 Disassembling the LCD Module (with video camera) 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the two screws fastening the LCD inverter . 5. T ake out the LCD inverter fro m the LCD cover , then disconnect the LCD cable from the inve[...]

Chapter 3 77 13. T ake out the LCD assembly from the LCD panel. 14. Disconnect the LCD cable from the LCD. 15. T ear off the tape fastening the LCD cabl e and detach the LCD cable from the LCD. 16. Remove the two screws h olding the wireless a ntenna set to the L CD panel. 17. T ake out the wirele ss antenna set from the LCD panel. 18. Remove the t[...]

78 Chapter 3[...]

Chapter 3 79 Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws fastening the HDD bracket. 2. Remove the HDD bracket. Disassembling the ODD Module 1. Remove the two screws holding the ODD fix holder bracket. 2. Then remove the ODD fix holder bracket. 3. Reove the two screws fastening the ODD rail bracket then [...]

80 Chapter 3[...]

Chapter 4 81 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attempt[...]

82 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive t[...]

Chapter 4 83 If any of these devices do not work, reconnect the cable connector and rep eat the failing o peration. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board. 2. Go to the dia[...]

84 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem i[...]

Chapter 4 85 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ada[...]

86 Chapter 4 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the [...]

Chapter 4 87 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxx h (R:xxxxh, W:xx xxh) 070 Real T ime Clock Erro[...]

88 Chapter 4 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS[...]

Chapter 4 89 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 83.. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on ind[...]

90 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values[...]

Chapter 4 91 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set k[...]

92 Chapter 4 8Ch Initialize floppy controller 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor b oards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2[...]

Chapter 4 93 D2h Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initialize PIC[...]

94 Chapter 4 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyboard (if [...]

Chapter 4 95 Battery can’t be charged See “Check the Battery Pack” on page 85. Battery pack System board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequ[...]

96 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 98. Battery fuel gauge in Windows doesn’t go hig her than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until pow er off, then charge battery). Battery pack System[...]

Chapter 4 97 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

98 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

Chapter 5 99 Top View 1 CVR1 LID switch 8 BTBTN1 Bluetooth launch switch 2 MIC1 Microphone cable connecto r 9 SPK1 S peaker set cable 3 LCD1 LCD cable connector 10 BT1 Bluetooth module cable connector 4 U38 Cardbus controller (ENE CB-1410) 1 1 LEDB1 LED FFC con nector 5 U43 LAN controller (Realtek RTL8100CL) 12 T APD1 T ouchpad cable connector 6 N/[...]

100 Chapter 5 Bottom View NOTE: This is engineering samp le. The image above may not be exactly the same as the real main board you get. 1 DCIN1 DC-in jack 14 USB3 USB port 2 CRT1 External display port 15 U67 Audio codec (Reltek ALC833) 3 N/A Modem cable connector 16 LIN1 Line-in jack 4 MDC1 Modem board connector 17 MIC2 Microphone jack 5 BA T1 Bat[...]

Chapter 5 101 Jumper Settings/Clear BIOS Password Procedures 1. Remove the DIMM cover and the lower DDR2 me mory module, then find out the G96 position on the main board. Please just the lower DDR2 memory module, you will need the uppe r DDR2 memory module to boot up the system. (Y ou should t ear off the mylar to see G96). 2. Use a tweezers or a s[...]

102 Chapter 5[...]

Chapter 6 103 This chapter gives you the FRU (Field Repla ceable Unit) list ing in global configurations of Aspire 3640/TravelMate 2440. Refer to this chapter whenever ordering fo r parts to re pair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information available o[...]

104 Chapter 6 Aspire 3640/TravelMate 2440 Exploded Diagram Aspire 3640/T ravelMate 2440 FRU List Category No. Part Name and D escription Acer Part No. Adapter ADAPTER 65W DEL T A SADP-65KB DBE AP .06501.007 ADAPTER 65W LITEON P A-1650- 02WR AP .06503.01 1 ADAPTER 65W LISHIN SLS0335A19A54LF AP .06506.003 Battery BA TTERY P ACK LI 6CELL 2.0MAH SANYO [...]

Chapter 6 105 BLUETOOTH MODULE FOXCONN BCM2045 Note: Th e bluetoot h module do es not contain the black mylar as the image shows.. 54.TB2V1.001 BT MODULE FOXCONN BCM2045 V00 54.A74V1.003 Cables MODEM CABLE 50.TCZV1.006 LED CABLE 50.TCZV1.001 TOUCHP AD C ABLE 50.TCZV1.00 2 BLUETOOTH CABLE 50.TCZV1.00 3 POWER CORD 2.5A 125V USA 27.01518.781 POWER COR[...]

106 Chapter 6 LOWERCASE W/SPEAKER 60.TCZV1.001 S pea ker SPEAKER 23.TCZV1.003 Case/Cover/Bracket/Assembly MIDDLE COVER W/MICROPHONE (TRA VELMA TE) 60.TCZV1.003 MIDDLE COVER W/MICROPHONE (ASPIRE) 60.ADKV1.003 FRONT COVER 42.TCZV1.00 3 DIMM COVER 42.TCZV1.002 HDD COVER 42.TCZV1.001 TOUCHP AD BR ACKET 33.TCZV1.001 UPPER CASE (TRA VELMA TE) 60.TCZV1.00[...]

Chapter 6 107 COMBO MODULE 24X 6M.TB2V1.001 OPTICAL FIX HOLDER BRACKET 33.TB2V1.002 OPTICAL RAIL HOLDER 33.TB2V1.003 OPTICAL BEZEL GBASE FOR COMBO 42.TB2V1.003 COMBO MODULE 24X HLDS GCC- 4244N LF 1.00AB W/O BEZEL KO.0240A.005 COMBO MODULE 24X LITEON SOSC-2485K W/O BEZEL KO.02409.015 CPU/Processor CPU CEL-M370 1.5GMHZ INTEL KC.NV001.370 CPU DOTHAN73[...]

108 Chapter 6 OPTICAL FIX HOLDER BRACKET 33.TB2V1.002 OPTICAL RAIL HOLDER 33.TB2V1.003 OPTICAL BEZEL GBASE FOR DUAL 42.TB2V1.003 42.TB2V1.004 (TM) DVD-RW DRIVE 8X S-MUTI HLDS GSA-4082N W/O BEZEL KU.0080D.017 DVD-RW DRIVE 8X DUAL LITEON SOSW-833S W/O BEZEL KU.00804.012 DUAL PIO/DVR-K16RA AG1 NOBZ LF KU.00805.019 DUAL P AN/UJ-850 AG1 NOBZL LF KU.0080[...]

Chapter 6 109 HDD 60GB SEAGA TE ST96812A KH.06001.004 HDD 60GB SEAGA TE ST960812A KH.06001.003 HDD 60GB TOSHIBA MK6025GAS KH.06004.004 HDD 60G TOSHIBA KH.06004.007 HDD 60GB HGST HTS541260H9A T00 KH.06007.010 HDD 60GB WD WD600UE-22HCT0 KH.06008.002 HDD MODULE 80G TBD HDD BRACKET 33.TB2V1.004 HDD 80G TOSHIBA MK8025GAS KH.08004.003 HDD 80G HIT ACHI HT[...]

11 0 Chapter 6 KEYBOARD 89KEY DARFON NSK- H3M06 PORTUGA KB.A2707.012 KEYBOARD 88KEY DARFON NSK- H3M0A ARABIA KB.A2707.013 KEYBOARD 89KEY DARFON NSK- H3M0C CZECH KB.A2707.016 KEYBOARD 89KEY DARFON NSK- H3M0D DANISH KB.A2707.019 KEYBOARD 89KEY NSK-H30M0E DARFON IT AL Y KB.A2707.009 KEYBOARD 89KEY DARFON NSK- H3M0F FRENCH KB.A2707.010 KEYBOARD 89KEY D[...]

Chapter 6 111 KEYBOARD 89KEY DARFON NSK- AEK0D DANISH KB.T5007.019 KEYBOARD 89KEY DARFON NSK- AEK0E IT AL Y KB.T5007.009 KEYBOARD 89KEY DARFON NSK- AEK0F FRENCH KB.T5007.010 KEYBOARD 88KEY DARFON NSK- AEK0G GERMAN KB.T5007.008 KEYBOARD 88KEY DARFON NSK- AEK0H HB KB.T5007.024 KEYBOARD 88KEY DARFON NSK- AEK0L GK KB.T5007.023 KEYBOARD 89KEY DARFON NSK[...]

11 2 Chapter 6 WIRELESS ANTENNA LEFT/RIGHT 25.TCZV1.00 1 LCD/INVERTER CABLE 14.1" WXGA 50.TCZV1.004 LCD BRACKET RIGHT Note: Right bracket is the upper one. 33.TB1V1.003 LCD BRACKET LEFT Note: Left bracket is the lower one 33.TB1V1.004 LCD P ANEL 14.1" W/HINGE 60.AA6V1.004(Aspire) 60.TB2V1.004(TravelMate) 60.TCZV1.005(TravelMate) LCD BEZEL[...]

Chapter 6 11 3 LCD BRACKET RIGHT 33.TB1V1.003 LCD BRACKET LEFT 33.TB1V1.004 LCD P ANEL 14.1" W/HINGE 60.TB2V1.004 LCD BEZEL 14.1" W/LOGO 60.TB2V1.005 HINGE P ACK LEFT/RIGHT 6K.TB2V1.001 LCD 14.1" WXGA CMO N141I1-L03 GLARE LK.1410D.005 LCD 14.1" WXGA QDI QD14TL01-02 GLARE 420G LK.14109.005 LCD 14.1" WXGA AU B141EW01 V .0 GLA[...]

11 4 Chapter 6 LCD SCREW RUBBER LCD RUBBER CUSHION 47.A46V1.002 LCD SCREW RUBBER 47.TB1V1.001 NAME PLA TE 40.ADKV1.001 NAME PLlA TE (TM) 40.T CZV1.001 Screws SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081 SCREW MACH W AFER M2*L4 NI 86.00059.220 SCRW M2*L3 BLACK 86.00C31.220 SCRW M2 X 2 86.00C34.620 SCR M2.5*12L B-ZN NYLOK I-HEAD 86.5A353 .120 SCREW M2[...]

Chapter 6 11 5[...]

11 6 Chapter 6[...]