Acer 3300 manual

Acer TravelMate 3300/Extensa 3100 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the up dates made on TravelMate 3300/ Extensa 3100 service guide. Date Chapter Up dates 2005/1 1/25 All Revise Tr avelMate 3300/Extensa 3100 battery spec. on page 25 and page 26. 2005/12/15 Chapter 1 Add “WFM” to BIOS support protocols on page 23.[...]

III Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance prod uct co[...]

VI[...]

Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Performance T Intel ® 915GM PCI Express chipset T Intel ® Pentium ® M processor 740/750/7 60/770/780 (2MB L2 cache, 1.60/1 .73/1.86/2/ 2.13/2.26 GHz, 533 MHz FSB) T Intel ® Celeron ® M processor 360/370/38 0 (1MB L2 ca che, 1.40/1.[...]

2 Chapter 1 T WLAN (optional ): T Integrated Intel ® PRO/Wirele ss 2200BG network connection (dual-band 802.1 1b/g) Wi-Fi CERTIFIED TM solution, supporting Acer Si gnalUp TM wirel ess technology , or T Integrated Acer InviLin k TM 802.1 1b/g Wi-Fi CERTIFIED TM solution, supporting Acer SignalUp TM wirelss technology T WP AN (op tional): Inte grate[...]

Chapter 1 3 Mainboard Layout Top View 1 Fan Connector (F AN1) 6 5-in-1 Card Reader Slot (CARD1) 2 LCD Cable Connector (LCD1) 7 RTC Battery Connector (RTC1) 3 IEEE 1394 Connector (SKT1) 8 Bluetooth Module Connector (BT1) 4 USB Port (SKT2) 9 T ouchpad FFC Connector (T P AD1) 5 PC Card Slot (PCH1 or U22) 10 Keyboard Connector (KB1)[...]

4 Chapter 1 Bottom View 1 Giga LAN Port (JK1) 10 Main Board to IO Board Connector (IOB1) 2 Power Jack (DCIN1) 1 1 HDD Connector (HDD 1) 3 VGA Port (CRT1) 12 DIMM Slot (DM2) 4 ezDock Port (DOCK1) 13 DIMM Slot (DM1) 5 IO Controller-PC 87392 (U27) 14 South Bridge-Intel ICH6-M (U44) 6 Wireless LAN Card Slot (WIN1) 15 Switch (SW8) 7 Keyboard Controller [...]

Chapter 1 5 IO Board Layout Top View 1 Microphone Connector (INTMIC1) 7 Microphone-in Port (MIC1) 2 Cover Switch Cable Connector (LID1) 8 Line-in Port (LINT1) 3 Audio Codec-Realtek ALC655 (U1) 9 USB Port (USB1) 4 IO Board to Main Board Connector (BTB1) 10 USB Port (USB2) 5 S peaker Set Connector (SPKR1) 1 1 FIR (U6) 6 Line-out Port (LOUT1) 12 RJ1 1[...]

6 Chapter 1 Bottom View 1 Modem Board Connector (MDC 1) 2 MDC Cable Connector (RING1)[...]

Chapter 1 7 System Block Diagram Title Size Document Number Rev Date: Sheet Myna II SB BLOCK DIAGRAM Custom 14 7 Monday, September 26, 2005 <Core Design> Title Size Document Number Rev Date: Sheet Myna II SB BLOCK DIAGRAM Custom 14 7 Monday, September 26, 2005 <Core Design> Title Size Document Number Rev Date: Sheet Myna II SB BLOCK DIA[...]

8 Chapter 1 Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View # Item Description 1 Display screen Also called Liquid-Crystal Display (LCD), displaying computer output. 2 Microphone Internal microphone for sound recording. 3 S tatus indicators Light-Emitting Diodes (LEDs)[...]

Chapter 1 9 Closed front view Left View # Icon Item Description 1 S peakers Left and right speaker s deliver stereo audio output. 2 Battery indicator Lights up when the battery is being ch arged. 3 Power indicator Lights up when the computer is on. 4 Latch Locks and releases the lid. 5 5-in-1 card reader Accepts Memory S tick, Memory stick Pro, Mul[...]

10 Chapter 1 NOTE: The positions of the AcerMedia indicator , eject button and e mergency eject hole may differ dependin g on the optical drive module installed. Right View # Item Description 1 Kensington lock slot Connects to a Kensington-compatible 2 Modem (RJ-1 1) port Connects to a phone line. 3 Infrared port Interfaces with infrared devices (e[...]

Chapter 1 11 Rear View # Icon Item Description 1 PC Card slot eject button Ejects the PC Card from the slot. 2 PC Card slot Connects to one T ype II CardBus PC Card. 3 USB 2.0 po rts Connect to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). 4 IEEE 1394 port (6-pin) Connects to IEEE 1394 devices. 5 V entilation slots Enable th[...]

12 Chapter 1 Bottom View # Item Description 1 Battery bay Houses the computer ’s battery pack. 2 Battery lock Locks the battery in position. 3 Cooling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. 4 Mini PCI card bay Houses the computer ’s Mimi PCI card. 5 Memory and hard disk bay Houses the computer ?[...]

Chapter 1 13 Indicators The computer has three easy-to-read stat us i ndicators on the left side of the keyboard, and four on the front pan el . The power , battery an d wireless communiction status indicators are visible even when the LCd displ ay is closed. NOTE: 1. Charging : The light shwos amber when the battery is charging . 2. Fully charged [...]

14 Chapter 1 Easy-launch buttons Located at the upper-right, above the keyboard are four buttons. These butt on s are called easy-launch buttons. The are: mail, Web Browser , Empowering Key < > and one user-programmable button. Press < > to run the Acer Empowering T echnology . The mail and Web browser buttons are pre-set to email and I[...]

Chapter 1 15 Touchpad The build-in touchpad is pointing device that senses movement on its surface. This me ans the cursor responds as you move yo ur finger across the surface of the touchpad. The centra l loca tion on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: T Move your finger across the touch[...]

16 Chapter 1 Drag Click and hold, then use finger on the touchpad to drag the cursor . T ap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor . Access context menu Click one. Scroll Click and hold to move up/down/left/ right. Function L ef t button ( 1) Right but ton [...]

Chapter 1 17 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded mumeric keypad The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by [...]

18 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the comp uter ’s controls like sreen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Key Icon Description Windows key Pressed alone, this key [...]

Chapter 1 19 Special Key Y ou can locate the Euro symbol and US dollar sign at th e upper-cen ter and/or bottom-right o f your keyboard. To t y p e : Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen , external monitor (if connected) and bo th. Fn-F6 Screen blank Turns the display s[...]

20 Chapter 1 The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the <> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> symbol at the upper-cente r of the keyboard. The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the <> key[...]

Chapter 1 21 Using System Utilities Acer eManager Innovative Acer eManagement so ftware is designed for easy access to frequently used fun ctions. At the press of Acer Empowering Key , the Acer eManager user interface appears, featuring four main settings -- Acer eSetting, Acer ePresentation, Acer ePowerManagement an d Acer eRecovery . Icon Item De[...]

22 Chapter 1 Launch Manager Launch Manager allows you to set the two launch keys located above the keyboard. Y ou can access the La unch Manager by clicking on St art, All Programs , and then Launch Manager to st art the application. Start All Programs Launch Manager[...]

Chapter 1 23 Hardware Specificatio ns and Configurations Processor Item Specification CPU type Intel ® Pentium ® M processor 740/750/760/770/78 0 (2MB L2 cache, 1.73/ 1.87/2.0/2.13/2.26 GHz, 533 MHz FSB) Intel ® Celeron ® M processor 360/370/380 (1MB L2 cache, 1.4/1.5 /1.6 GHz, 400 MHz FSB) CPU package CPU on board no socket CPU core voltage De[...]

24 Chapter 1 . . System Memory Item Specification Memory controller Intel ® 915GM Memory size 256MB/512MB/1GB DIMM socket number 2 Supports maximum memory size per slot 1024 MB Supports maximum memory size 2GB Supports DIMM type DDRII SDRAM standard Supports DIMM S peed 400/533 MHz Supports DIMM voltage 1.8V Memory module combinations Y ou can ins[...]

Chapter 1 25 Audio onboard or optional Built-in Mono or S ter eo S te reo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility Microsoft PC99/2100, AC97 2.3 & WHQL/WLP2.0 Mixed sound source CD Sampling rate 48 KHz Internal microphone Y es Internal speaker / Quantity Y es / 2 PCMCIA Port Ite[...]

26 Chapter 1 NOTE: Extensa 3100 has second battery . When the battery is running out of power , th e user can replace the battery with the second battery for prolong usage. Battery Item Specification V endor & model name Sony/Sanyo Battery T ype Li-ion Pack capacity 53Wh Cell voltage 7200mAh for 9-cell Number of battery cell 9-cell LCD 14.1” [...]

Chapter 1 27 T emperature Range( C) Operating S torage ( shipping) 0 to +50 -20 to +60 0 to +50 -25 to +60 0 to +50 -20 to +60 Hard Disk Drive Interface Item V endor & Model Name HGST Hakone TOBHIBA Pl uto MK4025GAS SEAGA TE N2.1 ST94021 12A HGST Hakone TOBHIBA Pl uto MK6025GAS SEAGA TE N2.2 ST960812A HGST Hakone TOSHIBA Pluto MK8025GAS SEAGA T[...]

28 Chapter 1 Nominal voltages (V rms) 90 - 264 Inrush current The maximum inrush curr ent will be less than 50A and 100A when the adapter is connected to 100V ac(60Hz) and 240V ac(50Hz) r espectively . Efficiency High efficiency 85% minimum, at 100~240V ac AC inp ut, full load, warm-up condition. Output Ratings (CV mode) DC output voltage Offers co[...]

Chapter 1 29 Environmental Requirements Item Specification T emperature Operating +5°C ~ +35°C Non-operating -10°C ~ +60°C Package storage -20°C ~ 60°C Humidity Operating 20% ~ 85% RH Non-operating 20% ~ 80% RH Package storage 20% ~ 90% RH Altitude Operating sea level 0 to 10,000ft S to rage sea level 0 to 40,000ft HDD Interface Model Name MK[...]

30 Chapter 1[...]

Chapter 2 31 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already prope rly configured and optim ized, and you do not need to run this utility . However , if you encounter confi guration problems, you may need to run Setup. Please a[...]

32 Chapter 2 Information Parameter Description CPU T ype This field displays the system CPU type. CPU S peed This field displays the CPU speed of the system. IDE1 Model Name This item will show the Model name of HDD installed on Primary IDE master . The hard disk model name is automatically detected by the system. If there is no hard disk pr esent [...]

Chapter 2 33 Serial Number This item will show the Serial number of system. Asset T ag Number This item will show the Asset T ag number of the system. Product Name This field will show product name. Manufacturer Name This fi eld will show manufacture r name. UUID This will be visible only when there i s an internal LAN d evice present. Parameter De[...]

34 Chapter 2 Main This menu provides you th e information of the system. Parameter Description System T ime / System Date The hours are displayed with 24 hours format. The values set in these tw o fields take ef fect immediately . System Memory This field reports the memory size of system base me mory . The size is fixed to 640KB. Extended Memory T[...]

Chapter 2 35 Network boot When this is selected, Boot from LAN feature is enabled. When this is not selected, Boot from LAN fea ture is then disabled. F12 Boot Menu When this is selected, users can m odify device boot priority by pressing F12 key during POST . When this is not selecte d, device boot priority wil l not be adjustable during POST . D2[...]

36 Chapter 2 Advanced The Advanced screen contains parameters in volving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Description Option Serial port A Configure serial port A using options: [Disa[...]

Chapter 2 37 Infrared Po rt Configure serial port B u sing optio ns: [Disabled]: No configuration [Enabled]: User configuration [Auto]: B IOS or OS ch ooses configur ation (OS Controlled) Displayedd when controlled by OS Disabled Enabled Auto Parallel port Configure serial port B using options: [Disabled]: No configuration [Enabled]: User configura[...]

38 Chapter 2 Security The Security screen contains parameters that he lp safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Supervisor Password Is N/A N/A User Password Is N/A N/A HDD P[...]

Chapter 2 39 Set Supervisor/User Password If password on boot is required, the passwor d must be set otherwise it canno t be enabled. The formats of the password are as follows: Length No more than 8 characters Characters 0-9,A-Z (n ot case sensitive) While these fields are highlighted and press “Ente r”, a window similar to the following is sh[...]

40 Chapter 2 User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New Password” for verification. If the verification is OK: The password setting is complete after user presses enter . If the current password ent ered does not match the actual current password: If the new password and confirm new[...]

Chapter 2 41 Boot This menu allows the user to decide the order of boot device s to load the operating system. Boo table devices includes the di stette drive in mod ule bay , the onboard hard disk drive and the CD-ROM in module bay and onboard LAN device. . Parameter Description +Hard Drive + and - indicate device categories. Use <Enter> to e[...]

42 Chapter 2 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving Setup data to CMOS Load Set[...]

Chapter 3 43 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer , you need the follow ing tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic fl[...]

44 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack.[...]

Chapter 3 45 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

46 Chapter 3 Screw List Item Description Part Number A SCW HEX NYL I#R-40/ O#4-40 L5.9 34.4C210.001 B SCREW MACH WAFER M2*L4 NI 86.T39V1.002 C SCREW M2*L9 NYLOK 86.00D38.520 D SCRW WH MS+CBZ M2.5+L4 BLACK 86.9A323.4R0 E SCREW M2.5-6 86.9A323.6R0 F SCREW M2*3 N YLON 1JMCPC-420325 86.9A352.3R0 G SCREW M2.5*4L(NYLOCK)BLA CK ZN 86.9A353.4R0 H SCREW M2.[...]

Chapter 3 47 Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch as shown then remove the battery pack.[...]

48 Chapter 3 Removing the Wireless LAN Card/the memory and the HDD Module and the LCD Module Removing the Wi reless LAN Card 1. Remove the screw fasten ing the min i PCI cover . 2. Detach teh mini PCI cover . 3. Disconnect the main and the auxiliary wireless antenna . 4. Pop out the wireless LAN card then remove it. Removing the Memory and the HDD [...]

Chapter 3 49 . Removing the LCD Module 1. Open the notebook as shown. 2. Detach the middle cover from the main unit. 3. Remove the two screws that secure the keyboard. 4. T urn over the keyboard as shown. 5. Disconnect the keyboard cable then remove the keyboard. 6. T ear off the tape fastening the wireless an tenna , then pu ll out the antenna fro[...]

50 Chapter 3 10. Then remove two screws fastening the LCD module. 11 . Detach the LCD module from the main unit carefu lly .[...]

Chapter 3 51 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Disconnect the touchpad FFC from the main board. 2. Disconnect the system fan cable from the main board. 3. Remove one screw fastening the upper a nd the low er case assembly as shwon. 4. Remove 15 screws fastenin g the upper and the lower [...]

52 Chapter 3 5. Disconnect the microphone cablem from the IO board then detach the micro phone. 6. Disconnect the Lid switch ca ble from the IO board as shown. 7. Remove the four screws fastening the mian board to the lower case. 8. Remove two screws fastening the IO board and one screw holdi ng the modem board. 9. Detach the IO board from the lowe[...]

Chapter 3 53 18. Disconnect the modem board fro m the IO board. 19. Disconnect the modem board cable from the modem board. Disassembling the Up per Case Assembly 1. Disconnect the touchpad FFC from the touchpad then remove it. 2. Remove the five screws fastening the touchpad plate. 3. Detach the scroll key rubber from the touchpad plate. 4. Remove [...]

54 Chapter 3 Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the two screws fastening the inverter . 5. T ake the inverter out of the LCD panel then disconnect the LCD cable. 6. Disconeect the LCD inverter cable on the o[...]

Chapter 3 55 13. Remove the four screws fastening the LCD right bracket. 14. Detach the LCD right bracket from the LCD. 15. Remove the four screws fastening the LCD left bracket. 16. Detach the LCD left bracket from the LCD. 17. T ear off the t ape fastening the LCD cable then disconnect the LCD cable.[...]

56 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1. Detach the HDD sponge. 2. T urn over the HDD module. 3. T ear off the HDD module copper (sh ielding). 4. Then detach the HDD from the HDD copper (shielding) as shown.[...]

Chapter 4 57 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attempt[...]

58 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive t[...]

Chapter 4 59 Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board. 2. Go to the dia gnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instruction s in the me[...]

60 Chapter 4 4. This helps you identify first the prob lem is on recharging or discharging. From Hardware: 1. Power off the computer . 2. Remove the battery pack and measure the voltage between battery terminal s 1(+) and 6(ground ). See the following figure 3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery . T o ch[...]

Chapter 4 61 Power-on Self-Tes t Error Messages The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the compu[...]

62 Chapter 4 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxx h (R:xxxxh, W:xx xxh) 070 Real T ime Clock Erro[...]

Chapter 4 63 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS[...]

64 Chapter 4 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 59. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on indi[...]

Chapter 4 65 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values[...]

66 Chapter 4 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set key click if enabled 58h 2-2-3-1 T est f[...]

Chapter 4 67 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long,[...]

68 Chapter 4 E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory ty[...]

Chapter 4 69 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyboard (if [...]

70 Chapter 4 PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from actual size. Enter BIOS Setup Utility to execute ?[...]

Chapter 4 71 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 73. System hangs intermittently . Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptom s Symptom / Error Action in Sequence System configuration does not match th[...]

72 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

Chapter 4 73 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

74 Chapter 4[...]

Chapter 5 75 Mainboard Layout Top View 1 F AN1 Fan Connector 6 CARD1 5-in-1 Card Reader Slot 2 LCD1 LCD Cable Connector 7 RTC1 RTC Batter y Connector 3 SKT1 IEEE 1394 Connector 8 BT1 Bluetooth Module Connecto r 4 SKT2 USB Port 9 TP AD1 T ouchpad FFC Connect or 5 U22 or PCH1? ?) PC Card Slot 10 KB1 Keyboard Connector Jumper and Connector Locations C[...]

76 Chapter 5 Bottom View 1 JK1 Giga LAN Port 10 IOB1 Main Board to IO Board Connector 2 DCIN1 Power Jack 1 1 HDD1 HDD Connector 3 CRT1 VGA Port 12 DM2 DIMM Slot 4D O C K 1 ezDock Port 13 DM1 DIMM Slot 5 U27 IO Controller-PC 87392 14 U44 South Bridge-Intel ICH6-M 6 WIN1 Wireless LAN Card Slot 15 SW8 S witch 7 U32 Keyboard Contro ller 16 U52 Cardbus/[...]

Chapter 5 77 IO Board Layout Top View 1 INTMIC1 Microphone Connector 7 MIC1 Microphone-in Port 2 LID1 Cover Switch Cable Connector 8 LINT1 Line-in Port 3 U1 Audio Codec-Realt ek ALC655 9 USB1 USB Po rt 4 BTB1 IO Board to Main Board Connector 10 USB2 USB Port 5 SPKR1 Speaker Set Connector 1 1 U6 FIR 6 LOUT1 Line-out Port 12 JK1 RJ1 1 Modem Jack[...]

78 Chapter 5 Bottom View 1 MDC1 Modem Board Connector 2 RING1 MDC Cable Connector[...]

Chapter 5 79 Switch Settings Please see the bottom view of the main board layou t for switch location. The image bleow is switch enlarged image. Switch Settings Switch Function SW8-1 Clear Passwor d SW8-2 Bootblock SW8-3 Keyboard Matrix ID1 SW8-4 Keyboard Matrix ID2[...]

80 Chapter 5[...]

Chapter 6 81 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurati ons of T r avelMate 3300/ Extensa 3100. Refer to this chapter whenever orderin g for part s to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should check the most up-to-da te information available[...]

82 Chapter 6 Exploded Diagram Image Part Name Description Acer P/N ADAPTER ADAPTER 65W LITEON P A-1650- 02WR ADT 65W LITEON P A- 1650-02WR AP .06503.01 1 ADAPTER 65W LISHIN SLS0335A19A54LF ADT 65W LISHIN SLS0335A19A54LF AP .06506.003 BA TTERY BA TTERY P ACK LI + 6CELL 2.4MAH SONY BTY P ACK LI+ 6C 2.4AH SONY BT .00604.005[...]

83 BA TTERY P ACK LI + 6CELL 2.4MAH SANYO BTY P ACK LI+ 6C 2.4AH SANYO BT .00603.012 BA TTERY P ACK LI + 9CELL 2.4MAH SANYO BTY P ACK LI+ 9C 2.4AH SANYO BT .00903.004 BOARD MODEM BOARD FOXCONN T60M845.01 MODEM MDC1.5 (AC97) T60M845.01 54.A56V1.001 TOUCHP AD BOARD SYNAPTIC TM51-389 TOUCHP AD SYNAPTICS TM51-389 56.TB1V1.001 WIRELESS LAN BOARD 802.1 1[...]

84 Chapter 6 MODEM CABLE CABLE MODEM US W/ RECYCLE 50.TB1V1.002 TOUCHP AD CABLE C.A. T/P FFC JH MYNA2 50.TB1V1.003 POWER CODE 5A 250V 3P UK BK CODE 5A 250V 3P UK BK 27.031 18.001 POWER CORD 2 .5A 125V USA CORD USA/W CNS 2.5A 125V 8121- 27.01518.781 BL YETOOTH CABLE B/T CABLE HT MYNA-2 50.TB1V1.010 CASE/COVER/BRACKET ASSEMBL Y PCMCIA DUMMY CARD CARD[...]

85 TOUCHP AD PLA TE ASSY T/P PLA TE MYNA2 33.TB1V1.001 LOWER CASE ASSY L-CASE FOR CARD BUS MYNA2 60.TB1V1.001 SPEAKER LEFT/ RIGHT SPEAKER MYNA-2 23.TB1V1.001 MICROPHONE MICROPHONE MYNA2 23.TB1V1.002 COVER SWITCH CABLE C.A. COVER SWITCH MYNA2 50.TB1V1.001 FRONT COVER ASSY FRONT COVER MYNA2 60.TB1V1.004 MIDDLE COVER ASSY MIDDLE COVER MYNA2 60.TB1V1.0[...]

86 Chapter 6 HDD COVER ASSY HDD COVER MYNA2 42.TB1V1.001 MINI PCI COVER ASSY MINIPCI COVER MYNA-2 42.TB1V1.002 COMBO MODULE COMBO 24X P ANASONIC UJDA770 COMBO 24X P AC/ UJDA770 MYNA EXT KO.02406.014 COMBO 24X LITEON SOSC-2483K COMBO LIT/SOSC- 2483K LF EXT KO.02409.014 COMMUNICA TION MODULE WIRELESS ANTENNA LEFT/RIGHT ANTENNA CABLE MYNA2 25.TB1V1.00[...]

87 DVD-RW DRIVE 8X P ANASONIC UJ-840B DUAL DUAL P AN/UJ-840B LF 8X DVD KU.00807.030 FA N F AN F AN FORCECON MORAR 23.A74V1.001 HDD MODULE HDD MODULE 40G HDD MOD ULE 40G TBD HDD MYLAR W/ CUPPER ASSY HDD CHASSIS MYNA-2 33.TB1V1.002 HDD 40G HIT ACHI HTS421240H9A T00 HDD 40GB HGST HTS421240H9A T00 KH.04007.013 HDD 40G TOSHIBA MK4025GAS HDD 40GB TOSHIBA[...]

88 Chapter 6 HDD MYLAR W/ CUPPER ASSY HDD CHASSIS MYNA-2 33.TB1V1.002 HDD 100G HIT ACHI HTS421210H9A T00 HDD 100GB HGST HTS421210H9A T00 KH.10007.002 HDD 100G TOSHIBA MK1031GAS HDD 100GB TOSHIBA MK1031GAS KH.10004.001 HDD 100GB SEAGA TE ST9100825A HDD 100GB SEAGA TE ST9100825A KH.10001.003 KEYBOARD KEYBOARD 88KEY DARFON NSK-AEN1D US-INT KB DARFON N[...]

89 TM3300 KEYBOARD DANISH TM3300 KEYBOARD DANISH KB.TB107.019 TM3300 KEYBOARD TURKISH TM3300 KEYBOARD TURKISH KB.TB107.020 TM3300 KEYBOARD TURKISH F TYPE TM3300 KEYBOARD TURKISH F TYPE KB.TB107.021 TM3300 KEYBOARD CANADIAN FRENCH TM3300 KEYBOARD CANADIAN FRENCH KB.TB107.022 TM3300 KEYBOARD JAP ANESE TM3300 KEYBOARD JAP ANESE KB.TB107.023 TM3300 KEY[...]

90 Chapter 6 LCD BRACKET LEFT BRKT LCD 14.1" L MYNA2 33.TB1V1.004 LCD BEZEL 14.1" ASSY LCD 14.1" BEZEL MYNA-2 60.TB1V1.005 LCD BEZEL 14.1” ASSY LCD 14.1" BEZEL MYNA-2 (for Extensa 3100) with model name printing on it 60.E31V1.001 (this is different item from Tr avelMate 3300) LCD P ANEL 14.1" ASSY LCD 14.1" P ANEL MY[...]

91 LCD BRACKET RIGHT BRKT LCD 14.1" R MYNA2 33.TB1V1.003 LCD BRACKET LEFT BRKT LCD 14.1" L MYNA2 33.TB1V1.004 LCD BEZEL 14.1" ASSY LCD 14.1" BEZEL MYNA-2 60.TB1V1.005 LCD P ANEL 14.1" ASSY LCD 14.1" P ANEL MYNA-2 60.TB1V1.006 HINGE P ACK LEFT/ RIGHT HINGE P ACK LEFT/ RIGHT 6K.TB1V1.001 LCD 14.1" WXGA N141C1-L02 GL[...]

92 Chapter 6 LCD 14.1" WXGA N141C1-L03 NONE GLARE 420G LCD 14.1" WXGA N141C1-L03 LK.1410D.009 LCD 14.1" WXGA QDI QD14TL01-02 NONE GLARE 420G LCD 14.1" WXGA QD14TL01-02 LK.14109.005 LCD 14.1" WXGA QDI QD14TL01-03 NONE GLARE 420G LCD 14" WXGA QDIQD14TL01-03 LK.14109.004 MAIN BOARD MAINBOARD MYNA 2 1.4G 1.73 MHZ(CPU ON BO[...]

93 SDIMM 512M INFINEON MHYS64T64020HDL- 3.7-A SODIMM512MHYS64T 64020HDL-3.7-A KN.51202.021 SDIMM SAMSUNG M470T3354CZ3-CD5 Samsung M470T3354CZ3-CD5 KN.2560B.016 SDIMM 512M NANY A NT512T64UH8A1FN- 37B SODIMM512M NT512T64UH8A1FN- 37B KN.51203.023 SDIMM 512M SAMSUNG M470T6554CZ3-CD5 SODIMM 512M M470T6554CZ3-CD5 KN.5120B.015 SDIMM 512M HYNIX HYMP564S64P[...]

94 Chapter 6 HDD SPONGE HDD SPONGE MYNA-2 47.T B1V1.003 SCREW SCW HEX NYL I#R-40/ O#4-40 L5.9 34.4C210.001 SCREW SCREW MACH W AFER M2*L4 NI 86.T39V1.002 SCREW SCREW M2*L9 NYLOK 86.00D 38.520 SCREW SCRW WH MS+CBZ M2.5+L4 BLACK 86.9A323.4R0 SCREW SCREW M2.5-6 86.9A323.6R0 SCREW SCREW M2*3 NYLON 1JMCPC-420325 86.9A352.3R0 SCREW SCREW M2.5*4L(NYLOCK)BL[...]