Acer 4000 manual

Acer TravelMate 2300/4000/4500 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the up dates made on TravelMate 2300/4000/4500 service guide. Date Chapter Up dates 2004/10/13 Chapter 1 S pecify core logic for T ravelMate 2300 series 2005/01/07 Chapter 3 ODD module disassembling SOP[...]

III Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance prod uct co[...]

VI[...]

Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Performance T Intel ® Pentiu m M ® processor 705, 715, 725, 735, 745, 755 or Intel ® Celeron M ® processor T Intel ® 855GME or 852GM chipset (manufacturing op tion; Intel ® 855GME is for TM4000/4 500 and Intel ® 852 GM is for TM2300) T 256/512 MB of DDR333 SDRAM[...]

2 Chapter 1 T Bluetooth ® (manufacturing option) T SD/MMC/MS memory card r eader (manufacturing option; for T ravelMate 45 00 only) T 100-pin port replicator connector (manufacturing option) Human-centric design and er gonomics T Rugged, yet extremely portable design T S tylish a ppearance T Full-size keyboard with four programmable launch keys T [...]

Chapter 1 3 System Block Diagram 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 A A B B C C D D INTEL Mobile_479 CPU 333MHZ DDR ATA 66/100 AC97 CLOCK GEN AUDIO CODEC Centrino DDR-SODIMM1 DDR-SODIMM2 IDE-ODD IDE - HDD ATA 66/100 MODEM RJ11 Page:13 Page:14 Page:12 Page:16 Page:16 Page:8~9 Page:8~9 CY28346-2 CLK_SDRAM0~5, CLK_SDRAM0~5# Page : 2 , 3 Page : 4 ~ 5 Page[...]

4 Chapter 1 Board Layout T op View 1 Keyboard Connector 7 3 in 1 Connector 2 Bluetooth Board Connector 8 S peaker Connector 3 LCD Cable Connector 9 Internal Microphone Connector 4 LED Board Connector 10 Modem Board Connector 5 Lid Switch 1 1 T ouchpad Board Connector 6 Modem Cable Connector[...]

Chapter 1 5 Bottom View 1 Power Jack 16 Audio Cable Connector 2 CRT 17 Line-in Connector 3 Docking 18 Headphone Out Connector 4 Audio Cable Connector 19 Microphone-in Connector 5 Main Battery Connector 20 USB Connector 6 ODD Connector 21 IEEE 1394 Connector 7 Media Bay Connector 22 PCMCIA 8 Mini PCI Slot 23 USB Connector 9 Second Battery Connector [...]

6 Chapter 1 13 IR 28 LAN Cable Connector 14 Bluetooth Switch 29 F AN Connector 15 Wireless Switch 30 LAN Cable Connector[...]

Chapter 1 7 A T ravelMate tour After knowing your computer features, let us show you around your new T ravelMate computer . Front Open V iew # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Microphone Internal microphone for sound recording. 3 Keyboard Inputs data into your computer . 4 [...]

8 Chapter 1 9 Power button T urns the computer on and off.[...]

Chapter 1 9 Front Closed View # Icon Item Description 1 S peakers Left and right speakers deliver stereo audio output. 2 Infrared port Interfaces with infrared devices (e.g., infra- red printer , IR -aware computer). The func- tion is for T ravelMate 4000 and TravelMate 4500. 3 Power indicator Lights when the computer is on. 4 Battery indicator Lig[...]

10 Chapter 1 Lef t Vi ew # Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 2 LED indicator Lights up when t he optical drive is active. 3 Emergency eject hole Ejects the optical drive tray when the computer is turned off. 4 Optical drive eject button Ejects the optical driv e tr[...]

Chapter 1 11 Right Panel # Icon Item Description 1 IEEE 1394 port (Manufacturing option) Connects to IEEE 1394 devices. The function is for TravelMate 4000 and T ravelMate 4500 only . 2 PC Card slot eject button Ejects the PC Card from the slot. 3 PC Card slot Connects to one T ype II CardBus PC C ard. 4 3-in-1 card reader Accepts MS, MMC and SD ca[...]

12 Chapter 1 Rear Panel # Icon Item Description 1 Power jace Connects to an AC adapter . 2 External display port Connects a display device (e.g., external monitor , LCD projector). 3 100-pin port replicator connector (Manufacturing option) Connects to an I/O port replicat or , or Acer EasyPort expansion devices.(for T ravelMate 4500 only) 4 Securit[...]

Chapter 1 13 Bottom Panel # Item Description 1 Coo ling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. 2 Battery lock Locks the battery in place. 3 Memor y compartment Houses the computer ’s main memory . 4 Hard disk bay Houses the computer ’s hard disk (secured by a screw). 5 AcerMedia bay r elease lat[...]

14 Chapter 1 Indicators The computer has three easy- to-read status icons on the upper-right above the keyboard. Icon Function Description Caps lock Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated. Media Activity Lights when the disc or AcerMedia is activated.[...]

Chapter 1 15 In addition, there are two in dicators at the front panel. Ev en when the co ver is closed , the state or features can still be seen. Icon Function Description Power Lights when the computer is on. Battery indicator Lights when the battery is being charged.[...]

16 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which yo u can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock (Fn-F1[...]

Chapter 1 17 Embedded Numeric Keyp ad The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by small characters located on the upper right corne r of the keycaps. T o si mplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off Number keys on embedded[...]

18 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Icon Description Windows key Pressed alone, this key has the same effect as clicking on the Windows St art button; it launches the S tart menu. It can also be used with other keys to provide a variety of function: + T ab (Activates next taskbar button)[...]

Chapter 1 19 Hot Keys The computer employs hot keys or key combinations to access most of the computer ’s controls like sreen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Function Descript ion Fn-F1 Hot key help Displays he[...]

20 Chapter 1 Fn- y V olume down Decreases the speaker volume. Fn- x Brightness up Increases the screen brightness. Fn- z Brightness down Decreases the screen brightness Alt Gr-$ US dollar T ypes the US dollar sig n. Alt Gr-Euro Euro T ypes the Euro symbol. Hot Key Icon Function Descript ion[...]

Chapter 1 21 Special Key Y ou can locate the Euro symbol and US dol lar sign at th e upper-cen ter and/or bottom-right o f your keyboard. To t y p e : The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the Euro symbol at the bottom-right of the keyboard, or hold Alt Gr and then press the Euro symbol at the upper-cente[...]

22 Chapter 1 Launch Keys Located at the upper-right above the keyboard are four buttons. These butt ons are called launch keys. They are designated as the mail, Web browse r , Emp owering and programmable keys. Press the Acer Empowering Key to run the Acer EMa nager . The mail and Web browser are default for Email and Internet programs, but can be [...]

Chapter 1 23 In addition, there are two launch keys a t the front panel. Even when the cover is closed , you can easily access the features of Wireless and Bluetooth ® . However , the Wireless and Blueto oth keys cannot be set by users. Description Default a pplication Bluetooth ® communications Lights to indicate the status of Bluetooth (optiona[...]

24 Chapter 1 T ouchp ad The built-in touchpad is a PS/2-compatible pointing devic e that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the to uchpad. The central location on the palmrest provides optimum comfort and support. NOTE: If you are using an external USB or serial mouse, you can pr[...]

Chapter 1 25 NOTE: Keep your fingers dry and clean when using the touchp ad. Also keep the tou chpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the re sponse. T apping too hard will not increase the touchpad’s responsiveness. Scroll Click and hold the button in the desired direction (up/[...]

26 Chapter 1 Hardware Specifications and Configurations Processor Item Specification CPU type Intel ® Celeron M processor at 1.3GHz~1.4GHZ for TravelMate 2300 Intel ® Pentium M processor at 1.5GHz~1.6GHz (Dothan) fo r T ravelMate 4000 Intel ® Pentium M processor at 1.8GHz (Dothan) for TravelMate 4500 Core logic Inte I ® 855GME+ICH4 for TravelMa[...]

Chapter 1 27 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. Supports DIMM package 200-pin soDIMM Memory module combinations Y ou can install memory modules in any combinations as long as[...]

28 Chapter 1 Performance 4Mbit/s Compliant IrDA 1.1 Modem Interface Item S pecification Data modem data baud rate (bps) 56K Supports modem protocol V .90/V .92 Modem connector type RJ1 1 Modem connector location Right panel Bluetooth Inte rface Item S pecification Chipset Broadcom BCM2035 Data throughput 723 bps (full speed data rate) Protocol Blue[...]

Chapter 1 29 Hard Disk Drive Interface Item S pecification V endor & Model Name HGST HTS424030M9A T00/ T oshiba Pluto MK3025GAS/ HGST HTS424040M9A T00/ T oshiba Pluto MK4025GAS/ HGST MORAGA IC25N060A TMR04-0 T oshiba Pluto MK6025GAS HGST MORAGA IC25N080A TMR04-0 T oshiba Pluto MK8025GAS Capacity (MB) 30000 40000 60000 80000 Bytes per sector 512[...]

30 Chapter 1 DVD-Dual Interface Item S pecification V endor & mo del name DVD Dual HLDS GWA-4040N Performance S pecification W ith CD Diskette With DVD Diskette T ransfer rate (KB/sec) Sustained: Max 3.6Mbytes/sec Sustained: Max 10.8Mbytes/sec Buffer Memory 2MB Interface Enhanced IDE(A T API) compatible Applicable disc format Support disc forma[...]

Chapter 1 31 Vid eo I n te rf a c e Item S pecification Chipset A TI Mobility RADEON 9700 (optional for TM4000/4500) Package MBGA 708 pin Interface AGP8X Supports ZV (Zoomed Video) port Y es Vid eo M e mo r y Item S pecification Chipset TM4000 and TM4500 has two types of PCBAs. One is with Intel 855GME and the other is A TI M1 1 (A TI Mobility RADE[...]

32 Chapter 1 System Board Major Chips Item Controller Core logic Intel ® 855GME+ICH4 (TravelMate 4000/4500) Intel ® 852GM+ICH4 (TravelMate 2300) VGA A TI Mobility RADEON 9700 (optional for TravelMate 4000/4500) LAN BroadCom BCM4401 (10/100M); BCM5788M(1G) IEEE 1394 TI PC741 1 USB 2.0 ICH4-M Super I/O controller NS 87383 MODEM Conexant RD01-D620 B[...]

Chapter 1 33 Pixel Pitch 0.2 79(H)x0.279(H) mm 0.279(H)x0.279(H) mm 0.279(H)x0.279(H) mm Pixel Arrangement RGB vertical stripe RG B vertical stripe RGB vertical stripe Display Mode Normally white Normally white Normally white T ypical White Luminance (cd/m 2 ) also called Brightness 150 130(min)/160(typ) 120 Luminance Uniformity 1.2(5 points) 1.5(1[...]

34 Chapter 1 T ypical Power C onsumption (watt) 5.6/5.7 3.96 N/A Weight 550 570 600 Physical Size(mm) 317.3x242.0x6.0 317.3x242.0x5.9 317.3x2 42.0x6.5 Electrical Interface 1 channel L V DS 1 channel L VDS 1 channel L VDS Support Color 262K colors (RGB 6-bit data driver) 262,144 262,144 Viewing Angle (degree) Horizontal: Right/Left V ertia l: Upper/[...]

Chapter 1 35 LCD Inverter Item S pecification V endor & model name SUMIDA TWS-449-147 Brightness conditions V adj=3.3V Input voltage (V) 8~20 Input current (mA) 350 (max) Output voltage (V , rms) 1600 (no load) Output current (mA, rms) 5.6~5.4 Output voltage frequency (k Hz) 55~58K Hz AC Adaptor Item S pecification Input rating 90V AC to 264V A[...]

36 Chapter 1[...]

Chapter 2 37 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

38 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change the value of a parameter , press p or q . T A plus sign (+) [...]

Chapter 2 39 Information NOTE: The system information is su bject to diff erent models. Parameter Description Floppy Disk Drive Shows floppy driv e type informaiton only whe n this model has floppy disk drive. HDD Model Name This field shows the model name of HDD installed on primary IDE master . HDD Serial Number This field displays the seri al nu[...]

40 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for your reference only . Actual values may differ . PhoenixBIOS Setup Utility Info. Main A d v a n c e d S e c u r i[...]

Chapter 2 41 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

42 Chapter 2 Advanced The Advanced menu screen contains parameters involving y our hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. . Parameter Description Options Infrared Port Enables, disables or auto [...]

Chapter 2 43 Legacy USB Support Enables, disables USB interface devices support. (Enable for use with a non-USB aware Ope rating System such as DOS or UNIX). Option: Disabled or Enabled Hard Disk Recovery Enables or disables Hard Disk to Hard Disk system Recovery by pressing Fn+F10 key during POST . Option: Disabled or Enabled Parameter Description[...]

44 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. PhoenixBIOS Setup Utility Info. M a i n A d v a n c e d B o o t Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Primary HardDisk Security: [Enter] Set Supervisor Password Password on Boot [D[...]

Chapter 2 45 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to y[...]

46 Chapter 2 3. Press e . After sett ing the password, the computer sets the User Password parameter to “Set”. 4. If desired, you can opt to enable the Password on boot parameter . 5. When you are done, press u to save the cha nges and exit the BIOS Setup Utility . R emoving a Password Follow these steps: 1. Use the w and y keys to highlight th[...]

Chapter 2 47 If the verification is OK, the screen will display as following. The password setting is complete after the user presses u . If the current password entered does not match the actual current password, the screen will show you the Setup W arning. If the new password and confirm new password strings do not match, the screen will display [...]

48 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive an d the CD-ROM in module bay . PhoenixBIOS Setup Utility Info. M a i n A d v a n c e d S e c u r i t y E x i t Item Specific Help Floppy Devices +[...]

Chapter 2 49 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ut ility without saving setup data to CMOS. Load [...]

50 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

Chapter 3 51 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer , you need the follow ing tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic fl[...]

52 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack. NOTE: The screws used to secure bottom case and up[...]

Chapter 3 53 M2.5*6 (Part number: 86.T23V7.010) Remove the IO bezel then you will see. 2 M2.5*6 (Part number: 86.T23V7.010) Remove the heatsink cover then you will see. 1 M2.5*6 (Part number: 86.T23V7.010) Remove the HDD cover then you will see. 1 M2.5*3 (Part number: 86.T25V7.012) Detach the HDD module then you will see. 1 M2.5*3 (Part number: 86.[...]

54 Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

Chapter 3 55 Screw List Item Description A SCREW M2.0X3.0-I-NI-NYLOK B SCREW I2.5*3M-BNIH(M2.5L3) C SCREW M2.5*4L-BZN-NYLOK D SCREW M2.0X5-I-NI-NYLOK E SCREW MM25060IL69 F SCREW M2.0*5-I(NI)(NYLOK) G SCREW M2.0X2.5-I-NI-NYLOK H SCREW I2*3M-NIHY (M2L3) I SCREW M1.7*3.0-I (BK) J SCREW I3*3.5M-NIH(M3L3.5) 4 screw pads M*4 LCD Bezel *6 hinges *2 bracke[...]

56 Chapter 3 Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch as shown then remove the battery pack.[...]

Chapter 3 57 Removing the HDD Module/the Memo ry and the Wireless LAN Card/the Thermal Module and the CP U/ODD Module an d LCD Module Removing the HDD Module 1. Remove the two screws holding the HDD cover . 2. Remove the HDD cover . 3. Detach the HDD module then remove it. Removing the Memory and the Wireless LAN Card 1. Remove the two screws that [...]

58 Chapter 3 4. Remove the heatsink cover from the main unit. 5. Disconnect the fan cable. 6. Remove the four screws that secure the thermal module. 7. Pull the thermal module outwards then remo ve it. NOTE: The edge of the thermal module as shown is very sharp. Be very careful as you remove the therma l module. 8. Use a flat-bladed screwdriver to [...]

Chapter 3 59 Removing the ODD Module 1. Remove the three screws holding the middle cover . 2. Detach the middle cover carefully . 3. T urn over the keyboard as shown. 4. Disconnect the keyboard cable from the main board then remove th e keyboard. 5. Remove the screw that fastens the ODD module. 6. T urn over the notebook computer th en detach the O[...]

60 Chapter 3 . 3. Remove the two screws that se cure the keyboard as shown. 4. T urn over the keyboard as shown and disconnec t the keyboard cable th en remove the keyboa rd. 5. Pull out the anten na set with a twee zers then take out the antenna set from the main unit. . 6. Disconnect the LCD coaxial cab le. 7. Remove the four screws holding the r[...]

Chapter 3 61 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the two screws holding the switch board. 2. Remove the switch board. 3. Disconnect the touchpad FFC from the main board. 4. Disconnect the bluetooth cable. 5. Remove the five screws that secure the upper case. 6. Remove the eighteen [...]

62 Chapter 3 4. Remove the three screws that secure the touchpad board. 5. Remove the touchpad board from the upper case. 6. Disconnect the touchpad board to touch pad FFC. 7. Remove the touchpad board to touchpad FFC from the uppwer case assembly . 8. Remove the four screws holding the touchpad bracket. 9. Detach the touchpad bracket from the uppe[...]

Chapter 3 63 1. Disconnect the MDC cable from the modem board . 2. Detach the MDC cable from the main board. 3. Remove the two screws holding the modem board. 4. Remove the modem board from the lower case. 5. Disconnect the speaker cable from the main board . 6. Remove the two screws that secure the main board. 7. Remove the two screw n uts as show[...]

64 Chapter 3[...]

Chapter 3 65 Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Disconnect the inverter board then remove it. 5. Remove the three screws holding the right hinge. 6. Then remove the three screws that secure the left hinge. 7. Remov[...]

66 Chapter 3 13. Remove the left bracket as the picture shows. 14. T ear off the t ape fastening the LCD cable. 15. T ear off the the LCD cable fastening the LCD cable, then remove it..[...]

Chapter 3 67 Disassembling the External Modules Disassembling th e HDD Module 1. Remove the two screws holding the HDD bracket on one side. 2. Remove another two screws holding th e HDD bracket on the other side. 3. Then take the hard disc drive out from the HDD bracket. Disassembling the Op tical Drive Module 1. Remove the four screws a s the pict[...]

68 Chapter 3[...]

Chapter 4 69 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test this model. Non-Acer products, prot otype cards, or modified options can give false errors and invalid syst em responses. 1. Duplicate symptom and obtain the failing symptoms in as much detail as possible. 2. Distinguish symp[...]

70 Chapter 4 System Check Procedures External Diskette Drive Check If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board . If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM mo dule. 3. Replace the main board. External[...]

Chapter 4 71 Power System Check T o verify the symptom of the problem, power on the co mputer using each of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is suppl ied. 3. Disconnect the power ada pter and install the charged ba ttery pack; then check that power is supplied by the battery [...]

72 Chapter 4 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ada[...]

Chapter 4 73 Power-On Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the[...]

74 Chapter 4 Index of Error Messages Error Message List Error Messages FRU/Action in Sequence S truck Key See “Keyboard or Auxiliary Input Device Check” on page 70 System CMOS checksum bad - Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. Real time clock error RTC battery Run BIOS Setup U[...]

Chapter 4 75 Error Message List No beep Error Messages FRU/Action in Sequen ce Power-on indicator turns off and LCD is blank. Power s ource (battery pack and power adapter.) See “Power System Check” on page 71 Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blan[...]

76 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values[...]

Chapter 4 77 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set key click if enabled 58h 2-2-3-1 T est f[...]

78 Chapter 4 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long,[...]

Chapter 4 79 E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory ty[...]

80 Chapter 4 Index of Symptom-to -FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't wor[...]

Chapter 4 81 Battery can’t be charged or discharged S ee “Check the Battery Pack” on page 72. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board PCMCIA slot pin is damaged. PCMC I[...]

82 Chapter 4 The system doesn't resume from hibernation/ standby mode. Connect AC adapter then check if the system resume s from S tandby/Hibernation mode. Check if the battery is low . Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer . LCD cover sw itch Main board Batte[...]

Chapter 4 83 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 85. Modem/LA N-Rela ted Symptoms Symptom / Error Action in Sequence Internal modem does not wo rk correctly . Phone cable Driver Reconnect the Internal modem cable to the main boa rd tightly . Main board Interna[...]

84 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

Chapter 4 85 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

86 Chapter 4 Use NAPP CD to Build Master Hard Disc Drive CD to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical driv e. Then boot up the system. 3. The system will ask you if you want to build N APP Master HDD. Please press any key to continue. 4. NAPP CD will start to preloa d the system, please click [Y[...]

Chapter 4 87 6. Put the Recovery CD to the optical dr ive. This step is to create image files to the system, you do not have to put the Reco very CD to the optical drive in order . Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below .[...]

88 Chapter 4 7. Then insert the System CD to the opti cal drive. 8. Y ou will see the screen displaying “P ASS” when the system has buit NAPP Master hard disc drive.[...]

Chapter 4 89 Disk to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical driv e. Then boot up the system. 3. The system will ask you if you want to build N APP Master HDD. Please press any key to continue. 4. NAPP CD will start to preloa d the system, please click [Y].[...]

90 Chapter 4 5. Select Disk to Disk Recovery . Then choose Single Language or Multi-Languages Reco very . NOTE: For Multi-Languages Recovery , not more than fi ve languages coul d be loaded to the system. 6. Put the Recovery CD to the optical dr ive. This step is to create image files to the system, you do not have to put the Reco very CD to the op[...]

Chapter 4 91 After you place the Recovery CD to the optical drive, you will see the display below . 7. Then insert the System CD to the opti cal drive.[...]

92 Chapter 4 8. Y ou will see the screen displaying “P ASS” when the system has buit NAPP Master hard disc drive.[...]

Chapter 5 93 T op View 1 Keyboard Co nnector CN5 7 3 in 1 Connector CN10 2 Bluetooth Board Connector CN6 8 S peaker Connector CN1 2 3 LCD Cable Connector CN2 9 Inter nal Microphone Connector CN1 1 4 LED Board Connector CN3 10 Modem Board Connector CN9 Jumper and Connector Locations Chapter 5[...]

94 Chapter 5 5 Lid Switch SW2 1 1 T ouchpad Board Connector CN8 6 Modem Cable Connector CN4[...]

Chapter 5 95 Bottom View 1 Power Jack CN13 16 Audio Cable Connector CN34 2 CRT CN14 17 Line-in Connector CN3 9 3 Docking CN15 18 Headphone Out Connector CN37 4 Audio Cable Connector CN16 19 Micr ophone-in Connector CN38 5 Main Battery Connector CN18 20 USB Connector CN36 6 ODD Connector CN19 21 IEEE 1394 Connector CN35 7 Media Bay Connector CN23 22[...]

96 Chapter 5 14 Bluetooth Switch SW4 29 FAN Connector CN20 15 Wireless Switch SW3 30 LAN Cable Connector CN17[...]

Chapter 6 97 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurati ons of T r avelMate 4000/ 4500 series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information av[...]

98 Chapter 6 Exploded Diagram[...]

Chapter 6 99 T ravelMate 4000 Picture No. Partname And Description Part Number Adapter N/S ADAPTER 65W 3 PIN DEL T A SADP-65KB BF 19V TBD N/S ADAPTER 65W 3 PIN LITE-ON P A-1650-02 QA 19V TBD N/S ADAPTER 65W 3 PIN LI-SHIN SLS0335A 19V TBD Battery N/S BA TTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 TBD BA TTERY P ANASONIC L I-ION 4S2P 4.4A CGR-B/8B[...]

100 Chapter 6 Cables N/S FFC CABLE - TP/B TO MB 50.T50V7.001 N/S MODEM CABLE 50.T50V7.002 N/S POWER CORD U S (3 PIN) 27.A03V7.00 1 POWER CORD PRC (3 PIN) 27.A03V7.003 POWER CORD KOERA ( Pin) 27.T23V7.006 POWER CORD EU (3 PIN) 27.A03V7.002 POWER CORD U K (3 PIN) 27.A03V7.00 4 POWER CORD IT ALIAN (3 PIN) 27.A03V7.005 POWER CORD- SWISS 27.A03V7.007 PO[...]

Chapter 6 101 22 HEA TSINK COVER 42.T50V7.003 26 HDD COVER 42.T50V7.004 36 3 IN 1 DUMMY COVER Note: The image on the left is 3 in 1 cover . If that is 3 in 1 dummy cover , there is no card insert space on the cover. 42.T51V7.002 25 HDD BRACKET 33.T50V7.001 Communication Module N/S WIRELESS LAN ANTENNA 50.T50V7.003 CPU N/S INTEL PENTIUM M 1 .5G 2M 4[...]

102 Chapter 6 27 DVD-ROM DRIVE 8X QSI SDR-083 KV .00803.003 DVD/CDRW COMBO DRIVE 24X QSI SBW - 242C KO.02407.014 DVD/CDRW COMBO DRIVE 24X KME UIDA- 760 KO.02406.008 DVD DUAL DRIVE QSI SDW-042 KU.00403.001 DVD DUAL DRIVE PIONEER DVR-K14RA KU.00805.001 DVD DUAL DRIVE LITE-ON SOSW-852S KU.00805.001 DVD SUPER MUL TI DRIVE KME UJ-830B KU.00807.003 DVD S[...]

Chapter 6 103 1 1 TM4500/TM4000/TM2300 KEYBOARD DARFON US International Note: The keyboard on the exploded diag ram is non-ergo for Aspire series. KB.T5007.001 TM4500/TM4000/TM2300 KEYBOARD DARFON Chinese KB.T5007.002 TM4500/TM4000/TM2300 KEYBOARD DARFON S panish KB.T5007.003 TM4500/TM4000/TM2300 KEYBOARD DARFON Thai KB.T5007.004 TM4500/TM4000/TM23[...]

104 Chapter 6 LCD Module N/S LCD MODULE 14.1 IN. XGA AU B141XG05 6M.T51V7.01 1 LCD MODULE 14.1 IN. XGA QDI QD141XLH12 6M.T51V7.012 LCD MODULE 14.1 IN. XGA CMO N141XB- L01 6M.T51V7.013 LCD MODULE 15 IN. XGA AU B150XG01 6M.T 50V7.01 1 LCD MODULE 15 IN. XGA QDI QDI150XL06- 01 6M.T50V7.012 LCD MODULE 15 IN. XGA HANNST AR HSD150PX14-A07 6M.T50V7.013 LCD[...]

Chapter 6 105 16 LCD CABLE - 14.1 IN. XGA 50.T51V7.001 LCD CABLE - 15 IN. XGA 50.T50V7.004 LCD CABLE - 15.4 IN. WXGA 50.T50V7.006 LCD BRACKET W/HINGE 14 IN. - L 33.T51V7.001 LCD BRACKET W/HINGE 14 IN. - R 33.T51V7.002 19 LCD BRACKET W/HINGE 15 IN. - L 33.T50V7.002 18 LCD BRACKET W/HINGE 15 IN. - R 33.T50V7.003 LCD BRACKET W/HINGE 15.4 IN. - L 33.T5[...]

106 Chapter 6 N/S 512M Infineon SO-DIMM DDR3 33 512MB HYS64D64020GBDL-6-C (.1 1u/B) KN.51202.013 N/S 512MB NANY A SO-DIMM DDR33 3 512MB NT512D64SH8A0FM-6K KN.51203.01 1 N/S 512MB Micron SO-DIMM DDR333 512MB MT8VDDT6464HDG-335C1 (.1 1u), KN.51204.013 S pea ker N/S SPEAKER SET 23.T50V7.001 Heatsink 21 THERMAL MODULE 60.T 50V7.007 4 VGA HEA TSINK W/P [...]

Chapter 6 107 T ravelMate 4500 Picture No. Partname And Description Part Number Adapter ADAPTER 65W 3 PIN DEL T A SADP-65KB BF 19V TBD ADAPTER 65W 3 PIN LITE-ON P A-1650-02 QA 19V TBD ADAPTER 65W 3 PIN LI-SHIN SLS0335A 19V TBD Battery BA TTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 TBD BA TTERY P ANASONIC L I-ION 4S2P 4.4A CGR-B/8B5AE TBD BA TTER[...]

108 Chapter 6 INTEL PENTIUM M 1.5G 2M 400FSB uFCPGA2 SL6F9 B-1 STEPPING KC.N0001.715 INTEL PENTIUM M 1.6G 2M 400FSB uFCPGA2 SL7EG B-1 STEPPING KC.N0001.725 INTEL PENTIUM M 1.7G 2M 400FSB uFCPGA2 SL7EP B-1 STEPPING KC.N0001.735 INTEL PENTIUM M 1.8G 2M 400FSB uFCPGA2 SL7EN B-1 STEPPING KC.N0001.745 INTEL PENTIUM M 2.0G 2M 400FSB uFCPGA2 SL7EM B-1 STE[...]

Chapter 6 109 DVD DUAL BEZEL FOR LITE-ON 42.T50V7.012 DVD SUPER MUL TI MODULE KME UJ-830B SW AP 6M.T50V7.006 DVD SUPER MUL TI DRIVE KME UJ-830B KU.00807.003 OPTICAL DEVICE CONNECT OR BOARD W/ MYLARY 55.T50V7.003 OPTICAL DEVICE HOLDER-SW AP 42.T50V7.007 DVD SUPER MUL TI BEZEL FOR KME 42.T50V7.013 DVD SUPER MUL TI MODULE HLDS GSA- 4080N SW AP 6M.T50V[...]

11 0 Chapter 6 TM4500/TM4000/TM2300 KEYBOARD DARFON UK KB.T5007.007 TM4500/TM4000/TM2300 KEYBOARD DARFON German KB.T5007.008 TM4500/TM4000/TM2300 KEYBOARD DARFON Italian KB.T5007.009 TM4500/TM4000/TM2300 KEYBOARD DARFON French KB.T5007.010 TM4500/TM4000/TM2300 KEYBOARD DARFON Swiss/G KB.T5007.01 1 TM4500/TM4000/TM2300 KEYBOARD DARFON Portuguese KB.[...]

Chapter 6 111 LCD 15 IN. XGA QDI QDI150XL06-01 LK.15009.002 LCD INVERTER BOARD 19.T50V7.001 LCD CABL E - 15 IN. XGA 50.T50V7.004 LCD BRACKET W/HINGE 15 IN. - L 33.T 50V7.002 LCD BRACKET W/HINGE 15 IN. - R 33.T50V7.003 LCD P ANEL W/LOGO ANTENNA 14/15 IN. 60.T50V7.003 LCD BEZEL W/RUBBER P AD 15 IN. 60.T50V7.004 LCD MODULE 15 IN. XGA HANNST AR HSD150P[...]

11 2 Chapter 6 LCD P ANEL W/LOGO ANTENNA 14/15 IN. 60.T50V7.003 LCD BEZEL W/RUBBER P AD 15 IN. 60.T50V7.004 LCD MODULE 15 IN. SXGA AU B150PG01 6M.T50V7.017 LCD 15" TFT SXGA+ AU B150PG01 LK.15005.002 LCD INVERTER BOARD 19.T50V7.001 LCD CABL E - 15 IN. SXGA 50.T50V7.005 LCD BRACKET W/HINGE 15 IN. - L 33.T 50V7.002 LCD BRACKET W/HINGE 15 IN. - R [...]

Chapter 6 11 3 256M Samsung SO-DIMM DDR333 256MB M470L3224FT0-CB3 (.13u) KN.2560B.008 256M Hynix SO-DIMM DDR333 256MB HYMD232M646D6-J AA KN.2560G .001 512M Infineon SO-DIMM DDR333 512MB HYS64D64020GBDL-6-C (.1 1u/B) KN.51202.013 512MB NANY A SO-DIMM DDR333 512MB NT512D64SH8A0FM-6K KN.51203.01 1 512MB Micron SO-DIMM DDR333 512MB MT8VDDT6464HDG-335C1[...]

11 4 Chapter 6[...]

Chapter 6 11 5[...]

Appendix A 11 6 T ravelMate 4000 Series Model Number LC D CPU Memory HDD ODD Wireless LAN OS 4001WLCi 15.4" WXGA PM 715 (1.5GHz/2M) DDR333 1 or 2x256MB 40GB 24x Combo 1 1b/g XPH 4001WLMi 15.4" WXGA PM 715 (1.5GHz/2M) DDR333 1 or 2x256MB 40/ 60GB 4x DVD- Dual 1 1b/g XPH 4001WFLMi 15.4" WXGA PM 715 (1.5GHz/2M) DDR333 1x256MB 40GB 4x DV[...]

Appendix B 11 9 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, combination and test pro [...]

120 Appendix B Microsoft ® Windows ® XP Pro Environment T est Item Specifications Processor Intel Celeron 1.3GHz Intel Celeron 1.4GHz Intel PMP 705Banias 1.5 GHz, Tj85 Intel Dothan 715/1.5GHz Intel Dothan 725/1.6GHz Intel Dothan 735/1.7GHz Intel Dothan 745/1.8GHz Intel Dothan 755/2.0GHz Memory 256MB NANY A SO-DIMM DDR333 NT256D64SH8BAGM 256MB Inf[...]

Appendix B 121 Hard Disk Drive 30G HGST Moraga+ HTS424030M9A T00 30G T oshiba MK3025GAS30GB 30G Seagate 30G ST93015A 40G HGST Moraga+ HTS424040M9A T0040GB 40G T oshiba PLUTO MK4025GAS 40G SEAGA TE ST94019A40G 60G HGST Moraga IC25N060A TMR04-0 60G TOSHIBA Neptune MK6021GAS 80G HGST Moraga IC25N080A TMR04 80G TOSHIBA Pluto MK8025GAS DVD-ROM Drive 8X [...]

122 Appendix B 1394 Port HDD: IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive CCD: 1394 CCD (APLUX C102T) 1394 CardBus Card: IEEE 1394 CardBus Card DV MagicianUPMOST Cable: 1394 four to four cable USB 2.0 HUB: Highspeed4 Port UNION ST ART UH-364 W-FORCE 4 Port USB2.0 Super Mini Hub HDD: USB HDD:VIPower(Smart Family Disk) DVD/CD -RW : Pioneer DVR-[...]

Appendix B 123 USB Port USB CCD: ViewQuest NB330 USB HDD: HD 530 T ested to comply with FC C S tandards USB FDD: T eac USB FDD Y ano USB FDD UFD-04 NEC USB FDD Mitsumi USB FDD D353FUE USB Speaker: J-S USB 3D S peaker /J1321 USB Print er: Canon BJC-3000 HD DeskJet 930C HP DeskJet 840C USB Hub: PCI_ USB HUBUH-400 USB Hub /UH-9124Z USB LAN: BUFF ALO [...]

124 Appendix B PC Cards LAN+Modem card: Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA C a r d : 4 in1 WIN&MAC Card reader+Transcend 128MB Apapter CF Card Read + PNY CF CARD 128MB Wireless LAN Card: CISCO AIRONET 350 SERIESAIR-PCM350 Linksys WPC1 1ver .4 Intel(R)PRO / Wireless 201 1B LAN PC Card Memory Card MMC: SanDisk 64MB Compact Fl[...]

Appendix C 125 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , deal er , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website. However some information sources [...]

126 Appendix C[...]