Acer 4520 manual

Acer TravelMate 4520 Notebook Computer Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the Acer CSD web site at http://csd.acer .com.tw Acer TM 4520 SG.book Page I Friday, June 22, 2007 5:43 PM[...]

II Revision History Refer to the table below for the updates made on this versi on of the T ravelMate 4520 Notebook Comp uter Service Guide. Date Chapter Up date s Acer TM 4520 SG.book Page II Friday, Ju ne 22, 2007 5:43 PM[...]

III Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any languag e or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the [...]

IV Conventions The following textual conven tions are used in this service guide. SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional information related to the current topic. W ARNING Alerts you to any physical risk or system dam age that might result from doing or not doing specific actions. CAUTION Gives precauti[...]

V Service Guide Coverage This Service Guide provides you with all technica l information relating to the BASIC CONFIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance produ ct competitiveness, your regional office MA Y have decided to extend the func tionality of a machine (e[...]

VI Acer TM 4520 SG.book Page VI Friday, J une 22, 2007 5:43 PM[...]

VII T able of Contents Features 1 System Tour 1 1 Chapter 1 1 1 TravelMate Tour 5 Open Front View 5 Close Front View 6 Left View 7 Right View 8 Rear View 8 Base View 9 Status Indicators 10 Easy-launch Keys 11 Productivity Keys 12 Phoenix TrustedCore Setup Utility 13 System Utilities 13 Chapter 2 13 13 Accessing the Setup Utility 14 Navigating Throu[...]

VIII T able of Contents Removing the LED Board 49 Removing the Fingerprint and Touchpad Bo ards 50 Removing the Card Reader Board 52 Removing the Bluetooth Boar d 53 Removing the System Board 54 Removing the Modem Board 55 Removing the Speakers 55 LCD Module Disassembly 57 LCD Module Disassembly Flowchart 57 Removing the LCD Bezel 58 Removing the I[...]

IX T able of Contents Test Compatible Components 113 Appendix B 113 Technical Specifications 117 117 Appendix C 1 117 117 Index 127 Acer TM 4520 SG.book Page IX Friday, J une 22, 2007 5:43 PM[...]

X T able of Contents Acer TM 4520 SG.book Page X Friday, June 22, 2007 5:43 PM[...]

Chapter 1 1 Features Y our TravelMate 4520 is part of t he Acer ProFile line of notebook comput ers. It provides superior computing performance and flexibl e usability in a classic matte black magnesium alloy casi ng. NOTE: The features liste d in this section is for your refe rence only . The exact configuration of yo ur T ravelMate computer depen[...]

2 Chapter 1 Display and graphics T 14.1" WXGA TFT LCD (1280 x 800 pixel resolution, 16 .7 million colors) T Graphics controller: A TI Radeon™ X1250 t 896 MB of HyperMemory™ t 256 MB of dedicated DDR2 VRAM t 640 MB of shared system memory t Microsoft ® Direc tX ® 9 compliance T Acer GridVist a™ for simultaneous multi-window viewing T Su[...]

Chapter 1 3 I/O interface T Front panel t IEEE 1394 t Infrared (IR) t USB 2.0 (1x) t UAA (Universal Audio Architecture) 2 ready audio jacks: line-in, microphone-in, and headphone T Rear panel: Modem (RJ-1 1) T Left panel t Kensington lock t USB 2.0 (1x) t 5-in-1 card reader slo t T Right panel t PC Card slot (T ype II) t USB 2.0 (2x) t S-video/TV -[...]

4 Chapter 1 Software T Operating system options t Windows Vista™ Business t Windows Vista Home Premium t Windows Vista Home Basic T System tools and utilities t Acer Empowering T echnology (eNet, ePower , eAudio , ePrese ntation, eDat aSecurity , eLock, eRecovery , and eSettings Management) t Acer Crystal Eye t Acer Video Conference Manager t Ace[...]

Chapter 1 5 TravelMate Tour This section is a virtual tour of your Travel Mate notebook’s interior and exterior co mponents. Open Front View Number Icon Item Description 1 Acer OrbiCam camera Conduct video communication. (fo r selected model s) 2 Internal microphone Create sound recording and conduct voice communication. 3 LCD panel Displays comp[...]

6 Chapter 1 Close Front View Number Icon Item Descriptio n 1 IEEE 1394 ports Connects to a IEEE 1394 devices. 2 IR port Interfaces wi th IR-aware (e .g. infrared p rinter , IR-aware computers and mobile phone). Y our computer can transfer data at speeds of up to 4 Mbps at a distance of up to on e meter . 3 Front USB 2.0 port Connects to USB 2.0 dev[...]

Chapter 1 7 Left View * Item location varies depending on the drive model. Number Icon Item Description 1 Kensington lock notch Accepts a Kensingt on-compatible computer security lock. 2 Optical di sc dri v e (ODD) Accepts CDs or DVDs (drive type maybe slot-load or tray-load depending on model). 3 ODD access indicator * Lights up when a the optical[...]

8 Chapter 1 Right View Rear View Number Icon Item Description 1 PC Card slot eject button Ejects the PC Card from the slot. 2 PC Card slot Accepts one Type II PC Card. 3 USB 2.0 ports Connects to USB 2.0 devices. 4 S-Video/TV -out po rt Connects to a television or display device with a n S- video input. Supports both N TSC and P AL standards. 5 Eth[...]

Chapter 1 9 Base View Number Icon Item Description 1 Battery lock Secures the battery pack in position. 2 Battery pack Provides power to the computer . 3 Battery rele ase latch Release s the batter y pack for removal. 4 V en tilation slots Enable the comp uter to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the[...]

10 Chapter 1 Status Indicators The computer has several status indicators for monitoring various system components and functions. * These indicators remain visibl e when the computer lid is closed. Number Icon Indicator Description 1 Hard drive activity Flashes green when there is hard drive activity . 2 Num Lock Lights up green when th e Num Lock [...]

Chapter 1 11 Easy-launch Keys On the upper right side of the keyboard are spec ia l keys for launching commonly-used programs. Use La unch Manager to customize the function assigned to any of these keys. Go to page 25 for instructions. Number Icon Indicator Description 1 Acer Empowering key * Press to launch the Acer Empo wering T echnology widgets[...]

12 Chapter 1 Productivity Keys The productivity keys on the upper righ t side of the ke yboard provides one-touch man ageability for a more secure and smarter work mode. Number Icon Indicator Description 1 Lock Press to launch the Windows Lock window . This enable users to protect t he system from unauthorized access. If your computer is eq uipped [...]

Chapter 2 13 Phoenix TrustedCore Setup Utility Phoenix TrustedCore Setup Utility is a hardware co nfi guration program bui lt into your system's Basic Input/ Output System (BIOS). Since most systems are already properly co nfigured and optim ize d, there is normally no need to ru n this utility . Y ou will need to run this utility under the fo[...]

14 Chapter 2 Accessing the Setup Utility 1. T urn on the computer . If the computer is already turned on, save your dat a and close all open applications, then restart the computer . 2. During POST , press F2 . If you fail to press F2 before POST is completed, you will ne ed to restart the computer . The first page to be displayed will be the Infor[...]

Chapter 2 15 Navigating Through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Set up Utility . The table below list s these legend keys and their respective functions. Additional help information is available on the General Help window .[...]

16 Chapter 2 Setup Utility Menus The Phoen ix BIOS Setup Utility has five m enus for configuring the various system functions. These include: • Informat ion •M a i n • Security • Boot • Exit Information The Information menu screen displays a summary of your com puter hardwa re information. Th ese information are necessary for troubleshoot[...]

Chapter 2 17 Main The Main menu screen allows you to configure the basic sy stem settings and view the memory allocations. Field Description Va l u e System T ime Set the system time. HH:MM:SS (hour:minute:second) System Date Set the system date. MM/DD/YYYY (month/day/year) System Memory Displays the size of system memory detected du ring boot-up. [...]

18 Chapter 2 Security The Security men u screen displays system passwords options to help safeguard and pro tect your computer from unauthorized use. Field Description Va l u e Supervisor Passwo rd Is Indicates whether a supervisor password is in use (Set) or not (Clear). User Password Is Indicates whether a user password is in use (Set) or n ot (C[...]

Chapter 2 19 Setting a system password Note the following before you define a system password: • The maximum length of password contains eight alphanumeric character s—A - Z, 0 - 9, and ‘;’ (for a French keyboard). • System passwords ar e case-insensitive. • Password re-try is limited to three times. If user failed to enter the correct [...]

20 Chapter 2 T o change a system password: 1. Press or to highlight an enabled password field, then press Enter . The password box appears. 2. T ype the origina l password, then press Enter . 3. T ype a new password, then press Enter . 4. Retype the new password to veri fy the fi rst entry , then press Enter . Y ou will be prompted to sa ve the new[...]

Chapter 2 21 5. Peel off the black tape near the DIMM slot to expose the SW1 dip switch. 6. Locate the G41 pin. 7. Short the G41 pin to clear all system p asswords. 8. Reinstall the memory modules and the lower case cover . 9. T urn on the computer and press F2 during bootup to access the Setup Utility . 10. Press F9 to load the system defaults. 11[...]

22 Chapter 2 Boot The Boot menu screen all ows users to set the drive sequenc e in which Setu p attempts to boot the operating system. By default, Setup searches for boot de vices i n the order shown in the screen below . T o set the boot driv e sequence: 1. Press or to select a boo table device. 2. Press F6 to move the device up the list, or F5 to[...]

Chapter 2 23 Exit The Exit menu displays the several opti ons on how to quit from the Setup Utility . Select any of the exit options then press Enter . Option Description Exit Saving Changes Saves changes made and closes the Setup Uti lity . Keyboard shortcut: F10· Exit Discarding Chang es Discards changes made and closes the Setup Utility . Load [...]

24 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required under the following condition s: T When there are new versions of system programs T When new hardware options are installed T When the BIOS has been corrupted and you need to re sto re it BIOS Flash Precautions T If you do not have a crisis recovery diskette at hand, create a[...]

Chapter 2 25 Launch Manager Launch Manager allows users to configure three of the easy-launch keys—Acer Empowering, Web browser , and Mail. To configure an easy-launch key: 1. Select Star t | All Programs | Launch Manager . 2. Select which key to configure, then click the Add button opposite it. 3. Y ou can set the key to open a particular file o[...]

26 Chapter 2 Acer TM 4520 SG.book Page 26 Friday, June 22, 2 007 5:43 PM[...]

Chapter 3 27 This chapter provides step-by -step instructions on how to disassemble the notebook co mputer for maintenance and troubleshooting purpose s. Disassembly Tools In performi ng the disassembly pr ocess, you will need the following to ols: T Wrist-grounding strap and conductive mat for p reventing electrostatic discharge T Philips screwdri[...]

28 Chapter 3 System Screw List Listed below are the screw types used in this sy stem, plus their corresponding part numbers. NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with their corresponding compon ents to avoid mismatches when putting back the components. Pre-disassembly Procedure[...]

Chapter 3 29 External Modules Disassembly External Modules Disassembly Flowchart Screw Ty p e Part Number A M2 x L8 BZN+NYLOK 86.00D75.220 B M2 x L4 BZN 86.00A02.140 C M2.5 x L8 BZN+NYLOK 86.00E34.738 D M2 x L4 BZN+NYLOK 86.00E13.524 E M3 x L4 86.9A554.4R0 F M2 x L3 BZN+NYLOK 86.00E25.723 G M2 x L2.5 BZN+NYLOK 86.00D72.620 T urn off comput er and d[...]

30 Chapter 3 Removing the SD Dummy Card 1. Push against the card, as if you were pushing it fu rther into the slot, letting the card spring ou t. 2. Pull the SD dummy card out of its slot. Removing the PC Card Dummy Card 1. Press the PC card slot eject button to pop it ou t, then press it again to eject the dummy card. Acer TM 4520 SG.book Page 30 [...]

Chapter 3 31 2. Pull the PC Card dummy card out of its slot. Removing the Battery Pack 1. T urn the unit over with the base facing upward. 2. Slide the battery lock to the unlock position. 3. Slide and hold the battery release latch, th en remove the battery pack from it s bay . Acer TM 4520 SG.book Page 31 Friday, June 22, 2 007 5:43 PM[...]

32 Chapter 3 Removing the Lower Case Cover 1. Remove the screws securing the lower case cover . 2. Pry the lower case cover from the main unit, then remove it. Removing the Memory Modules 1. Push out the latches on both sides of the exterior DIMM slot (DM1). Step Ty p e Quant ity Co lor To r q u e 1 M2 x L8 BZN+NYLOK 1B l a c k 1.6 kgf-cm +/-15% M2[...]

Chapter 3 33 2. Remove the memory module from its slot. 3. Repeat steps 1 and 2 to remove the second memory module. Removing the WLAN Board 1. Peel off the end of the bar code tape securing the WLAN antennas. 2. Disconnect the antennas from the WLAN board, then move them away fro m the board. Acer TM 4520 SG.book Page 33 Friday, June 22, 2 007 5:43[...]

34 Chapter 3 3. Remove the screws securing the WLAN board. 4. Remove the WLAN board from its slot (MINIC1). Removing and Dismantling the HDD Assembly 1. Use the clear plastic tab and the black mylar tape to disconnect the HDD assembly from its connector (SA T A). Step Ty p e Quant ity Co lor To r q u e 3 M2 x L4 BZN+NYLOK 2 Silver 1.6 kgf-cm +/-15%[...]

Chapter 3 35 2. Remove the HDD assembly from the main unit. 3. Remove the HDD rubber enclosure from the assembly . 4. Remove the screws on the HDD module shielding. Step Ty p e Quant ity Co lor To r q u e 4 M3 x L4 2 Silver 3 kg f-cm +/-15% Acer TM 4520 SG.book Page 35 Friday, June 22, 2 007 5:43 PM[...]

36 Chapter 3 5. Remove the shielding from the HDD module. Removing and Dismantling the ODD Assembly 1. Remove the screw securing the ODD assembly to the m ain unit. 2. Use a plastic flat screwdriver to push the ODD assembly out of the main unit. Step Ty p e Quant ity Co lor To r q u e 1 M2.5 x L8 1B l a c k 3 kgf-cm +/-15% Acer TM 4520 SG.book Page[...]

Chapter 3 37 3. Pull the ODD assembly out of its bay . 4. Remove the screws securing the ODD bracket. 5. Deta ch the ODD br acket from th e module. Step Ty p e Quant ity Co lor To r q u e 4 M3 x L4 2 Silver 3 kg f-cm +/-15% Acer TM 4520 SG.book Page 37 Friday, June 22, 2 007 5:43 PM[...]

38 Chapter 3 Removing the Processor Cool ing Fan 1. Disconnect the fan cable from it s system board connector (F AN1). 2. Remove the screws secu ring the cooli ng fa n. 3. Peel off the aluminum tape on the top edge of the cooling fan. Step Ty p e Quant ity Co lor To r q u e 2 M2 x L4 BZN+NYLOK 2B l a c k 1.6 kgf-cm +/-15% Acer TM 4520 SG.book Page [...]

Chapter 3 39 4. Remove the cooling fan from the main unit. Removing the Heat Sink 1. Remove the screws secu ring the heat sink. 2. Carefully pull the heat sink fr om the unit base, then remo ve it from the system board. Step Ty p e Quant ity Co lor To r q u e 1 M2 x L2.5 BZN+NYLOK 5 Silver 1.6 kgf-cm +/-15% Acer TM 4520 SG.book Page 39 Friday, June[...]

40 Chapter 3 Removing the Processor 1. Use a flat screwdriver to turn the processor socket lock to the counter-clockwise to the unlock position (note the unlock icon). T orque value: 3 kgf-cm +/-15% 2. Hold the processor by its edges and remove it from its socket (U52). IMPORT ANT : When installing a processor , note the golden arrow on the corner [...]

Chapter 3 41 Main Unit Disassembly IMPORT ANT : T o prevent from scratching or damaging the LCD panel, cover it with a prote ctive film before disassembling the main unit. Main Unit Disassembly Flowchart Screw Ty p e Part Number C M2.5 x L8 BZN+NYLOK 86.00E34.738 D M2 x L4 BZN+NYLOK 86.00E13.524 F M2 x L3 BZN+NYLOK 86.00E25.723 H M2.5 x L12 BZN+NYL[...]

42 Chapter 3 Removing the Middle Cover 1. Open the LCD panel completely to facilitate the easy removal of the middle cover . 2. Use a plastic flat screwdriver to pry open the outer edge of the cover , then continue prying on the hinge sides until the cover is released from the U-case . 3. Remove the middle cover from the main unit. Removing the Key[...]

Chapter 3 43 2. Detach the top edge keyboard from the upper case, then turn it over the palmrest to gain access to the keyboard cable. 3. Disconnect the keyboard cable from its system board connector (KB1) to completely det ach the key board from the main unit. Removing the LCD Module 1. Peel off the silver acetic ta pe protecting the LCD cable. Ac[...]

44 Chapter 3 2. Disconnect the LCD cable from its system board connector (LCD1). 3. Peel off the masking tape securing the WLAN and internal microphone cables to the U-case. 4. Disconnect the LCD cable from its system board connector (LCD1). 5. Pull out the WL AN antennas from underneath the computer base, and then re lease them from their U-case l[...]

Chapter 3 45 6. Disconnect the internal micr ophone cable from it s system board connector (INTMIC1). 7. Release the internal micropho ne cable and the <m ain or aux??> WLAN anten na (whi te) from their U-case latches. 8. Release the <main or aux??> WLAN antenna (bla ck) from thei r U-case latches. 9. Close the computer lid and turn the[...]

46 Chapter 3 10. Remove the lower case screws securing the LCD modu le. 11 . Turn the unit right side up and open the notebook lid again. 12. Remove the hinge screws securing the LCD module. 13. Detach the LCD module from the main unit. Proceed to page 57 for instructions on how to disassemble the LCD module. Step Ty p e Quant ity Co lor To r q u e[...]

Chapter 3 47 Removing the Upper Case 1. Disconnect the following system cables from their board con nectors. t Notebook lid cable (LID1) t Fingerprint board cable (FP1) t T ouchpad board cable (TP AD1) Acer TM 4520 SG.book Page 47 Friday, June 22, 2 007 5:43 PM[...]

48 Chapter 3 t LED board cable (LEDB1) 2. T urn the unit over to the base side. 3. Remove the lower case screws securing the upp er case. 4. T urn the unit over again and remove the single top upper case screw. Step Ty p e Quant ity Co lor To r q u e 3 M2.5 x L4 BZN+NYLOK 11 B l a c k 3 kg f-cm +/-15% Step Ty p e Quant ity Co lor To r q u e 4 M2.5 [...]

Chapter 3 49 5. Detach the upper case from the lower case. Removing the LED Board 1. Locate the LED board on t he upper ca se underside. 2. Remove the screw securing the L ED board. 3. Peel off the LED board cable from the upper case, th en gra sp the LED board and pull th e cable through its upper case opening. 4. Disconnect the LED board cable fr[...]

50 Chapter 3 Removing the Fingerprint and Touchpa d Boards 1. Disconnect the fingerprint board cable. 2. Detach the fingerprint board cable from the upp er ca se. 3. Disconnect the touchpad board cable. 4. Detach the fingerprint board cable from the upp er ca se. Acer TM 4520 SG.book Page 50 Friday, June 22, 2 007 5:43 PM[...]

Chapter 3 51 5. Remove the screws securing the fingerprint board bracket. 6. Detach the fingerprint board bracket from the upper case. 7. Remove the screws securing the fingerprint board. Step Ty p e Quant ity Co lor To r q u e 5 M2 x L4 BZN+NYLOK 4 Silver 1.6 kgf-cm +/-15% Step Ty p e Quant ity Co lor To r q u e 7 M2 x L4 BZN+NYLOK 2 Silver 1.6 kg[...]

52 Chapter 3 8. Detach the fingerprint board from its bracket. 9. Carefully pry loose the touchpad board from the upper case to detach it. CAUTION: The touchpad board is glued to the upper case. Remo ve the touchpad board only if it is defective. Removing the Card Reader Board 1. Remove the screws securing the card re ader board to the system board[...]

Chapter 3 53 2. Detach the card reader board from its connector (CRB1). Removing the Bluetooth Board 1. Disconnect the Bluetooth board cable from its system board connector (BLUE1). 2. Detach the Bluetooth board from the left speaker . Acer TM 4520 SG.book Page 53 Friday, June 22, 2 007 5:43 PM[...]

54 Chapter 3 Removing the System Board 1. Disconnect the speaker cable from its system board connector (SPKR1). 2. Remove the single screw securing th e system board to the lower case. 3. Detach the system board from the upper case, then tu rn it over to gain access to the modem board. Proceed to t he next secti on for instructions on how to remove[...]

Chapter 3 55 Removing the Modem Board 1. Remove the screws securing the modem board. 2. Remove the modem board from its system board co nnector (MDC1), then disconnect the mo dem cable from the board. Removing the Speakers 1. Remove the screws secu ring the speake rs. Step Ty p e Quant ity Co lor To r q u e 1 M2 x L3 BZN+NYLOK 2 Silver 1.6 kgf-cm +[...]

56 Chapter 3 2. Release the speaker cable from its lower case latches. 3. Remove the speakers from th e lower case. Acer TM 4520 SG.book Page 56 Friday, June 22, 2 007 5:43 PM[...]

Chapter 3 57 LCD Module Disassembly LCD Module Disassembly Flowchart Screw Ty p e Part Number D M2 x L4 BZN+NYLOK 86.00E13.524 F M2 x L3 BZN+NYLOK 86.00E25.723 J M2.5 x L6 BZN+NYLOK 86.00E33.736 L M2.5 x L5 BZN+NYLOK 86.00F19.735 M M2.5 x L3 BZN+NYLOK 86.00D52.630 LC D mo du l e LC D be z e l (J x6 ) LC D pa ne l (L x 4, D x2) LC D cha s s i s LCD [...]

58 Chapter 3 Removing the LCD Bezel 1. Remove the rubber pads securing the LCD bezel screws. 2. Remove the screws securing the LCD bezel. 3. Carefully pry the LCD bezel open and remove it from the LCD module. Step Ty p e Quant ity Co lor To r q u e 2 M2.5 x L6 BZN+NYLOK 6B l a c k 3 kgf-cm +/-15% Acer TM 4520 SG.book Page 58 Friday, June 22, 2 007 [...]

Chapter 3 59 Removing the Inverter Board 1. Remove the screws on the lower edge of the LCD panel. 2. T urn the board over and disconnect the 2P cable. 3. Disconnect the inverter cab le from the board. Step Ty p e Quant ity Co lor To r q u e 1 M2 x L3 BZN+NYLOK 3B l a c k 1.6 kgf-cm +/-15% Acer TM 4520 SG.book Page 59 Friday, June 22, 2 007 5:43 PM[...]

60 Chapter 3 Removing the LCD Module Hinges 1. Remove the screws securing the LCD module hi n ges. 2. Remove the LCD module hinges from the LCD chassis. Removing the LCD Panel 1. Disconnect the CCD board cable. Step Ty p e Quant ity Co lor To r q u e 1 M2.5 x L5 BZN+NYLOK 2B l a c k 3 kgf-cm +/-15% Acer TM 4520 SG.book Page 60 Friday, June 22, 2 00[...]

Chapter 3 61 2. Release the WLAN antennas from the left and right LCD brackets. 3. Remove the LCD panel from its chassis. Removing the LCD-CCD Cable 1. Peel off the LCD-CCD cable from the bottom edge of the LCD panel. Acer TM 4520 SG.book Page 61 Friday, June 22, 2 007 5:43 PM[...]

62 Chapter 3 2. Detach the adhesive tab on the cables’ s LCD c onnector , then disconnect the cable from the LCD panel PCB. Removing the LCD Panel Brackets T Remove the screws securing the LCD panel brackets. Step Part Num ber and T ype Quantity Color To r q u e * M2 x L3 BZN+NYLOK 8 Silver 1.6 kgf-cm +/-15% Acer TM 4520 SG.book Page 62 Friday, J[...]

Chapter 3 63 Removing the Internal Microphone and th e CCD Board 1. Peel off the aluminum foil tabs and acetic t ape securing the microphone cable. 2. Carefully remove the i nternal microphone from the LCD chassis. 3. Remove the CCD board from the LCD chassis. Acer TM 4520 SG.book Page 63 Friday, June 22, 2 007 5:43 PM[...]

64 Chapter 3 Removing the WLAN Antennas 1. Peel off the aluminum foil tabs securing the WLAN antennas. 2. Carefully detach the WLAN antenna from the LCD chassis. Acer TM 4520 SG.book Page 64 Friday, June 22, 2 007 5:43 PM[...]

Chapter 4 65 This chapter provides instructions on how to trouble sh oot system hardw are problems. If the problem can’t be resolved using the procedures described here , informati on for gettin g online tec hnical assist ance is also provided. Hardware Diagnostic Procedure IMPORT ANT : The diagnosti c tests described in this chap ter ar e only i[...]

66 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller , dr iver , or diskette. A write-ena bled, dia gnostic diskette is required. IMPORT ANT : Make sure that the diskette does no t have more than one label attached to it. Multiple labels can damage to the drive. 1. Boot from the [...]

Chapter 4 67 Memory Check Memory errors might stop system ope rations, display error messages, or cause the system to hang up. Make sure that the DIMM is properly installed in its slot. A loose connection can cause an error . If the DIMM connection is corre c t, ru n the Doagmpstotics T est. 1. Boot from the diagnostics diskette and start the Doagm[...]

68 Chapter 4 Check the Battery Pack Check the battery pack via the OS control and by checking the actual battery pack. Using the OS cont rol: 1. Open the Power Manage ment setting in the Windows Control Panel screen. 2. On the Power Meter tab, confirm that the Current Power Source and T otal Batt ery Power Remaining parameters are correct. 3. Repea[...]

Chapter 4 69 POST Error Indicators When POST detects a system failure, it either disp lays a POST error message, or emits a series of beep codes. POST Error Message Whenever a non-fatal error occurs during POST , an error message de scribing the problem appears o nscreen. These text messages are displaye d in normal video (white text on black backg[...]

70 Chapter 4 Error Message List Error Message FRU/Action in Sequence Failure Fixed Disk Reconnect the hard disk drive to its connector . Run the Setup Utility , then press F9 to load the system default s. Hard disk drive System board S tuck Key Refer to the “Keyboard or Auxiliary Input Device Check” section on page 66. Keyboard Error Refer to t[...]

Chapter 4 71 System Error – No Beep DMA T est Failed DIMM System board Software NMI Failed DIMM System board Fail-Safe T imer NMI Failed DIMM System board Device Address Conflict Run the Setup Utility , then press F9 to load the system default s. RTC battery System board Allocation Error for device Run the Setup Utility , th en press F9 to load t[...]

72 Chapter 4 POST Beep Codes No beep, power indicator turns on , the LCD screen is blank, but you ca n view POST when connected to an extern al CRT . Reconnect the LCD-CCD cable. LCD-CCD cable Inverter board LCD panel System board No beep, power indicator turns on and a blinking cursor a ppears on screen during POST . Ensure every internal cables a[...]

Chapter 4 73 2Eh 1-3-4-3 RAM failure on dat a bit s xxxx of low byte of memor y bu s 2Fh Enable cache before system BIOS shadow 30h 1-4-1-1 RAM failure on data bit s xxxx of high byte of memor y bu s 32h T est CPU bus-clock frequency 33h Initialize Phoenix Dispatch Manager 36h W arm start shut down 38h Shadow system BIOS ROM 3Ah Autosize cache 3Ch [...]

74 Chapter 4 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configurati on errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I/O ports and IRQs 81h Late POST device initialization 82h Detect and install external RS23[...]

Chapter 4 75 AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done—prepare to boo t operating system B4h 1 On e short beep befo re boot B5h T erminate QuietBoot (optio nal) B6h Check password (optional) B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checke[...]

76 Chapter 4 F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Seg ment F7h Boot to F ull DOS Code Beeps POST Routine Description Acer TM 4520 SG.book Page 76 Friday, June 22, 2 007 5:43 PM[...]

Chapter 4 77 Index of Symptom-to-FRU Error Message NOTE: If the symptom or error for yo ur problem co ndit ion is not listed in this section, refer to the “Undetermined Problems” section on page 81. LCD-related Symptoms Power-related Symptoms Symptom/Error Action in Sequence LCD backlight doesn't work LCD is too da rk LCD brightness cann o[...]

78 Chapter 4 Memory-related Symptom Audio-related Symptoms Power Management-related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from actual size. Run the Setup Utility , then press F9 to load the system default s. DIMM System board Symptom / Error Action in Sequence In Windows multimedia programs, no sound come[...]

Chapter 4 79 I/O-related Symptoms Symptom / Error Action in Sequence System configuration values does not match the installed devices. Run the Setup Utility , then press F9 to load the system default s. Reconnect hard d isk/CD-ROM/diskette drives. External display does not work correctly . Press Fn + F5 , LCD/CRT/both di splay switching System boar[...]

80 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as cosmic radiation, electrosta tic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

Chapter 4 81 Undetermined Problems Undetermined probl ems are those for which diagnostic test s cannot i dentify the cause. This may be a failure to detemine which adapter or device failed, which installed device is malfun ctioning, a short circuit is suspected, or when the system is inoperative. IMPORT ANT : V erify that all attached devices are s[...]

82 Chapter 4 Online Support Information This section describe s online technical support services availa ble to help you re pair your T ravelMate notebook. If you are a distributor , dealer , ASP or TPM, please re fer you r technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website at [...]

Chapter 5 83 System Block Diagram System Block Diagram and Board Layout Chapter 5 Acer TM 4520 SG.book Page 83 Friday, June 22, 2 007 5:43 PM[...]

84 Chapter 5 System Board Layout This section shows the top and bo ttom layo ut of the TravelMate 4520 system board. Top View Item Code Description 1 LCD1 LCD-CCD cable connector 2 LID1 Notebook lid connector 3 CN1 PC card slot 4U 4 0 ??? 5 RTC 1 CMOS batte r y (R TC battery ) 6 CRB1 Card reader board connector 7 SPKR1 S peaker cable connector 8 BL[...]

Chapter 5 85 Bottom View Item Code Description 1 MDC1 Modem board connector 2 BA T1 Battery pack connector 3 ODD1 Optical drive connector 4 DMI soDIMM slots 5 U57 A T I M690G chipset 6 MINIC1 WLAN board slot 7U 7 2 ??? 8 SA T A1 Hard drive connecto r 9 U52 Processor socket 10 U53 ??? 1 1 F AN1 Fan cable connector Acer TM 4520 SG.book Page 85 Friday[...]

86 Chapter 5 System Switch If you have enabled the Passwo rd on Boot field and you forg et the supervisor password, you will not be able to boot up the computer . Y our T ravelMate notebook has a hardware pin (G41) for clearing a lost supe rvisor password. Go to page 20 for related instructions. Acer TM 4520 SG.book Page 86 Friday, June 22, 2 007 5[...]

Chapter 6 87 This chapter gives you the FRU (F ield Repl aceable Unit) list ing in global configurations of Aspire 5910. Refer to this chapter whenever ordering for parts to repair or fo r RMA (Return Merchan dise Author ization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information available on your regional[...]

88 Chapter 6 Aspire 5910 Exploded Diagram Acer TM 4520 SG.book Page 88 Friday, June 22, 2 007 5:43 PM[...]

Chapter 6 89 TravelMate 4520 FRU List Category No. Part Name and D escription Acer Part No. Audio-related Boards Acer TM 4520 SG.book Page 89 Friday, June 22, 2 007 5:43 PM[...]

90 Chapter 6 Cables Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 90 Friday, June 22, 2 007 5:43 PM[...]

Chapter 6 91 Fan Hard Disk Drive Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 91 Friday, June 22, 2 007 5:43 PM[...]

92 Chapter 6 Keyboard Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 92 Friday, June 22, 2 007 5:43 PM[...]

Chapter 6 93 Keyboard (TM) LCD Panel Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 93 Friday, June 22, 2 007 5:43 PM[...]

94 Chapter 6 Mechanical parts Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 94 Friday, June 22, 2 007 5:43 PM[...]

Chapter 6 95 Memory Optical Disc Drive Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 95 Friday, June 22, 2 007 5:43 PM[...]

96 Chapter 6 Power-related Processor Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 96 Friday, June 22, 2 007 5:43 PM[...]

Chapter 6 97 Screws Miscellaneous Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 97 Friday, June 22, 2 007 5:43 PM[...]

98 Chapter 6 Category No. Part Name and D escription Acer Part No. Audio-related Boards Acer TM 4520 SG.book Page 98 Friday, June 22, 2 007 5:43 PM[...]

Chapter 6 99 Cables Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 99 Friday, June 22, 2 007 5:43 PM[...]

100 Chapter 6 Fan Hard Disk Drive Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 100 Friday, June 22, 2007 5:43 PM[...]

Chapter 6 101 Keyboard Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 101 Friday, June 22, 2007 5:43 PM[...]

102 Chapter 6 Keyboard (TM) LCD Panel Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 102 Friday, June 22, 2007 5:43 PM[...]

Chapter 6 103 Mechanical parts Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 103 Friday, June 22, 2007 5:43 PM[...]

104 Chapter 6 Memory Optical Disc Drive Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 104 Friday, June 22, 2007 5:43 PM[...]

Chapter 6 105 Power-related Processor Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 105 Friday, June 22, 2007 5:43 PM[...]

106 Chapter 6 Screws Miscellaneous Category No. Part Name and D escription Acer Part No. Acer TM 4520 SG.book Page 106 Friday, June 22, 2007 5:43 PM[...]

Appendix A 107 This chapter provides features summary for each of the four TravelMate 4520 Series computer model configurations. Model A (TravelMate 4220) System Internal Part Number: 91.4U101.001G System Board Internal Part Nu mber: 55.4U101.001 G/55.4U101.M01G Component Descriptio n Part Number Provider Processor Sempron 64 3600+ 25W F KC.S3602.2[...]

108 Appendix A Model B (TravelMate 4520) System Internal Part Number: 91.4U101.002G System Board Internal Part Nu mber: 55.4U101.001 G/55.4U101.M01G Component Descriptio n Part Number Provider Processor T urion 64 X2 TL56 rev .G KC.TTL02.56G AMD North bridge A TI RS690M 71.RS690.M05 A T I South bridge A TI SB600 71.SB600.M03 A TI LCD module AUO 14.[...]

Appendix A 109 Model C (TravelMate 4520) System Internal Part Number: 91.4U101.003G System Board Internal Part Numb er: 55.4U101.01 1 G /55.4U1 01.M02G Component Descriptio n Part Number Provider Processor T urion 64 X2 TL64 rev .G KC.TTL02.64 G AMD North bridge A TI RS690M 71.RS690.M05 A T I South bridge A TI SB600 71.SB600.M03 A TI LCD module Sam[...]

11 0 Appendix A Model D (TravelMate 4520) System Internal Part Number: 91.4U101.004G System Board Internal Part Numb er: 55.4U101.01 1 G /55.4U1 01.M02G Component Descriptio n Part Number Provider Processor T urion 64 X2 TL66 rev .G KC.TTL02.66 G AMD North bridge A TI RS690M 71.RS690.M05 A T I South bridge A TI SB600 71.SB600.M03 A TI LCD module Sa[...]

Appendix A 111 Model E (TravelMate 4520) System Internal Part Number: S2.TLD0Z.001 System Board Internal Part Nu mber: 55.4U101.001 G/55.4U101.M01G Component Descriptio n Part Number Provider Processor T urion 64 X2 TL64 rev .G KC.TTL02.64 G AMD North bridge A TI RS690M 71.RS690.M05 A T I South bridge A TI SB600 71.SB600.M03 A TI LCD module AUO 14.[...]

11 2 Appendix A Acer TM 4520 SG.book Page 112 Friday, June 22, 2007 5:43 PM[...]

Appendix B 11 3 This computer ’s compat ibility is tested and verified by Acer’s internal testing department. All of it s system functions are tested for the Business, Home Basic, and and Home Premium editions of Microsoft’s latest operating system Wi ndows Vist a. Refer to the following lists for components, adapter ca rds, and peripherals w[...]

11 4 Appendix B USB hub A T EN UH- 204 4 -port USB hub IOGEAR 4-port USB hub Corega WLAN USB S tick-1 1 (CG-WLUSBST1 1) USB card reader PQI 6-in-1 Flash Card Reader/Writer USB Zip drive Iomega USB Zip 250 MB USB hard drive Fujitsu DynaMO-1300 1.3G T ranscend 80G HDD (with IEEE1394) Galileo Mass S torage 2.5 T ravel Kit (with IEEE 1394) T ranscend 2[...]

Appendix B 11 5 Hardware Comp atibility T ests Item Specification PC Card T est LAN/modem card CardBus Ethernet 10/100 32Bit(CBE-10/100BTX) S torage card IOmega Click! 40 MB Hitachi Microdrive 4 GB USB 2.0 card IBM EtherJet CardBus Adapter 10/100 Adaptec USB2 Connect IOGEAR Cardbus C ard USB 2.0 1394 card Buffalo 1394 Interface Cardbus (4 pin) (IFC[...]

11 6 Appendix B Games and Software Comp atibility T ests Item Specification Games Blizzard q W arCraft III (CD-04-062) q W arCraft III - Frozen Throne Expans ion Pack (CD-04-157) + (DX8.1, Patch 1.18 or later) Atari q Neverwinter Nights + Patch v1.62 (CD-04-220 / WKS) q Unreal T ournament 2004 (CD-04- 140) ID Software q Quake III Arena (CD-04-057) [...]

Appendix C 11 7 This section provides technical specificat ions for the system ha rdware component s. Processor Item Intel Core 2 Duo Processor Numb er T7600 T7400 T7200 T5600 T5500 CPU speed 2.33 GHz 2.16 GHz 2 GHz 1.83 GHz 1.66 GH z Bus speed 667 MHz 667 MHz 667 MHz 6 67 MHz 667 MHz Bus/core ratio 1 4 13 12 1 1 10 L2 cache size 4 MB 4 MB 4 MB 2 M[...]

11 8 Appendix C Memory Population Op tions The following table lists possible system memory co nfigurations. Y ou ma y co mbi ne DIMMs of various capacities to form other combinations. Th e config uration for slot 1 and sl ot 2 could be reversed. WLAN controller Opti ons include: T Intel PRO/Wireless 3945ABG Network Con nection T Intel Wireless Wi-[...]

Appendix C 11 9 Vid eo I n t er fa c e Item S pecification Graphics controller A TI Mobility Radeon X2300 HD Package Micro-FCBGA 465-pin Video memory 256 MB Memory bus width 128-bit Memory type Graphics Double Data Rate 3 (GDDR3) Compatibility T Microsoft DirectX 9.0c T PowerPlay 6.0 Audio Interface Item S pecification Audio controller Realtek ALC8[...]

120 Appendix C LAN Controller Item S pecification LAN controller Broadcom NetLin k BCM5787 Gi gabit Ethernet Controller with PCI Express Data link protocols T Ethernet T Fast Ethernet T Gigabit Ethernet Remote man agement protoc ol DMI 2.0 Interface type PCI Express x1 LAN connector type RJ-45 LAN connector location Left side Features T W ake on LA[...]

Appendix C 121 Modem Item S pecification Data modem data baud rate (bps) 56K Support s mo de m pr otocol V .90/V .92 WWD A A Modem connector type RJ-1 1 Modem connector location Right side Bluetooth Inte rface Item S pecification Chipset Foxconn Broadcom 2045 Data throughput 723 bps (full speed da ta rate) Protocol Bluetooth 1.1 (Up grade able to B[...]

122 Appendix C Hard Disk Drive Specification Capacity 80 GB 120 GB 160 Provider Seagate T oshiba Seagate Model Part number ST98081 1AS MK1237GSX ST9160821AS Formatted capacity 120 GB Number of di sks 2 Number of data heads 4 Interface A T A7/Serial A T A 1.0a Seek time (average) 12ms Rotational speed 5,400 (±0.1%) rpm Data transfer rate Internal B[...]

Appendix C 123 Optical Disc Drive Item Specification Provider HLDS Sony Pioneer Model GSA-T20N AD-7560A DVR-K17RS Drive type Internal Slim DVD/CD writer Data transfer rate Writ e: • CD-R: 24X • CD-RW : 24X •D V D - R W : 6 X • DVD-R/+R/+RW : 8X Wri t e • DVD-RAM: 5x Interface Enhanced IDE(A T API) compatible Supported disc formats DVD-RAM[...]

124 Appendix C LCD Inverter Item S pecification V endo r & mo del name Darfon/V189-301GP Brightness conditions N/A Input voltage (V) 9~ 21 Input current (mA) 2.56 (max) Output voltage (V , rms) 780V (2000V for kick of f) Output current (mA, rms) 6.5 (max) Output voltage frequency (k Hz) 65K Hz (max) System BIOS Item Specification BIOS vendor Ph[...]

Appendix C 125 Power Management Item S pecification Power management standard ACPI 1.0b/2.0/3.0 System power manageme nt states T Mechanical Of f (G3) – All system devices ar e turned off completely . T Soft Of f (G2/S5) – OS init iated shutdown. All devices in the system are turned of f completely . T Working (G0/S0) – Individua l devices su[...]

126 Appendix C Acer TM 4520 SG.book Page 126 Friday, June 22, 2007 5:43 PM[...]

Index 127 A AC adapter part number 89, 96, 98, 105 Acer Bio-Protection fingerprin t reader location 5 Acer disc-to-dis c rec ove ry 17 Acer OrbiCam camera location 5 Acer QuicCharge 3 audio features 2 headphone jack 6 internal microphone 5 microphone-in jack 6 speaker grill 6 specifications 119 B Basic Input/Output, see BIO S 13 battery pack chargi[...]

128 Index D2D Recovery 17 DC-in jack 8 location 8 disassembly proc edures external modules 29 guidelines 27 LCD module 57 main unit 41 preparatory steps 28 screw list 28 stages 27 tools 27 torque values 27 display compatibility test 113 controller specifications 119 features 2 LCD panel 5 S-Video/TV-out port 8 VGA port 8 video memory 17 E easy-laun[...]

Index 129 location 6 Intermittent Problems 80 inverter board part number 89, 98 removing 59 IR port compatibility test 114 location 6 K Kensington lock hatch 7 Keyboard 119 keyboard cable connector 84 cable, disconnecting 43 features 2 location 5 part number 92, 101 removing 42 troubleshooting 66 L launch board part number 89, 98 launch button conf[...]

130 Index part number 89, 98 removing 63 middle cover part number 95, 104 removing 42 modem board connector 85 part number 90, 99 removing 55 modem cable part number 91, 100 modem port location 8 O ODD, see optical disc drive 7 Online Support Information 82 operating system 4 optical disc drive access indicator 7 bracket, part number 95, 104 bracke[...]

Index 131 battery charge 10 Bluetooth 10 Caps Lock 10 HDD activity 10 Num Lock 10 ODD activity 7 power 10 WLAN 10 subwoofer part number 89, 98 supervisor password 18 clear 20 S-Video/TV -ou t po rt 8 SWI dip switch system switch 86 System Block Diagram 83 system block diagram 83 system board part number 90, 99 removing 54 system board layout 84 sys[...]

132 Index external FDD 66 keyboard 66 memory 67 optical disc drive 66 touchpad 68 U Undetermined Problems 81 upper case part number 95, 104 removing 47 USB 2.0 ports compatibility tests 113 front 6 left 7 right 8 USB board cable, part number 91, 100 part number 90, 99 user password 18 V VGA board part number 90, 99 VGA port 8 V oice and Vid eo over[...]

Index 133 Acer TM 4520 SG.book Page 133 Friday, June 22, 2007 5:43 PM[...]