Acer 49.49C02.001 manual

T r avel Ma t e 730 Service Gu ide P AR T NO.: 49.49C02. 001 D OC . N O.: SG3 24- 99 1 1A PRI NT ED IN T A IW AN Servic e gui de fi les a nd updat es ar e a vaila ble on the AIPG /CSD web; for more i nfor mation, pleas e refer t o h ttp :/ /cs d.a cer.com .tw 730sg-1.b ook Page I Wednesday, December 1, 1999 6:03 PM[...]

II Co pyr ight Copyri ght © 1999 by Acer Inc orporat ed. All r igh ts reser ved. No part of this publ icat ion may be repro duced , tra nsmitt ed, t ran scr ibed, st or ed in a r et rieva l sys tem, or tr ansl at ed int o any la nguag e or c omput er la nguag e, in any f or m or b y a ny means, ele ctronic, mec hanical , m agneti c, o ptica l, c h[...]

III Co nve nti on s The f ol lowing convent ions ar e u sed i n thi s ma nual: Scre en m ess ag es Denotes a ctu al m es sages that appear on sc ree n. NOTE Gives bi ts and pie ces of addit i onal inf ormati on relat ed to the cur rent topi c. W ARNING Al er ts you to any damage that might resul t fro m doing or not doi ng spec ifi c acti ons. CAUT[...]

IV Pr ef ac e Befor e using thi s i nformat io n and the pr oduct it suppor ts, pl eas e read t he fol l owing gener al inf ormati on. 1. This Ser vi ce Guide prov id es you with al l t echni cal in formati on relati ng to the BASIC CONFIGURA TION deci ded for Acer 's "global " produ ct of ferin g. T o bet t er fit loca l mark et req[...]

V T able of Cont ents Ch apter 1 Syst em Specif icati on s 1 Fe ature s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Sy stem Bl ock Di agr am . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Boar d Layout . . . . . . . . . . . . . . . . . .[...]

VI T able o f Cont ents Removi ng t he Au dio Jack Cove r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Removi ng t he PCMCIA So ck et . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Removing the Modem Po wer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Disasse mbli ng th e LCD Module [...]

Chapte r 1 1 Fe atur es This co mputer was desi gned with the user in min d. Here are jus t a few of it s many featur es: Perf orma nce Inte l ® Pent i um ® III Co pper mine pr oces sor wi th 25 6 KB L2 cac he 64-bi t m emory bus 2X AGP video grap hic accel er ato r with 8 MB video memor y Large and vibr ant T hin Fil m T r ansis tor (TF T) Ex te[...]

2 Chapter 1 Display The lar ge graphi cs displ ay off ers excel lent viewing, dis play qual ity and des ktop perf orma nce gr aphics. The comp ute r supp ort s a Thin -Fil m T ransis tor (TF T) li quid cry stal di spl ay (LCD) di spl aying 24- bi t hi gh-c olor at 1024x76 8 Ex tended Graph ic Ar ray (XGA) re solution . Video pe rf orm an ce 2X AGP [...]

Chapte r 1 3 Syst em B loc k Di agra m SDRA M SDRA M CLK BUF CLK BUF DIMM DIMM * 2 CPU CPU COPPERMINE / A2 NORT H BR IDG E 440BX / C1 GEYSER VILLE VGA VGA ATI Mob ili ty -M 1 /M 8M/ 4M VR AM LCD TV CRT Card Bus OZ6 933T Card Bus C ONN Slot A /B Pow er SW SO U TH BR I D G E PIIX4M / A0 USB Primary EIDE HDD MiniPC I LA N/ Mod em Secon dary E IDE CDRO[...]

4 Chapter 1 Bo ard Layo ut To p V i e w 1 V olum e Con tro l 1 8 LED / In ve r te r Bo ard Conn ect or 2 M icr opho ne- in Po rt 19 E xtern al CD/DV D- ROM Mo dule Co nnec tor 3 Line -in Port 20 I nterna l Keyboa rd Connect or 4 Li ne -ou t P ort 21 J um p er Set tin g (SW 4 ) 5 PCM CIA Socket 22 F inge r Print Check 6 F AN Connector 23 HDD Connect[...]

Chapte r 1 5 Bo ttom V iew 1 Key bo ard Cont rol l er 7 Pow er Sw itch Con nec tor 2 DC-DC B oard Connector 8 DI MM Socket 1 3 DC-DC B oard Connector 9 DI MM Socket 2 4 Modem Co nnector 10 FDD FP C Connector 5 D ock ing S tat ion C onn ecto r 1 1 S outh Brid ge 6 N ort h B rid ge 12 FAX/ Mode m B oar d So ck et 730sg-1.b ook Page 5 Wednesday, Decem[...]

6 Chapter 1 Pane l Port s a llow you t o c onnect periph era l devi ces t o your comput er as yo u would with a deskto p PC. Lef t P ane l # Ic on Port C onn ec ts to.. . 1 Infrare d port Infr are d devi ce (e .g., i nfrare d prin ter, IR- aw ar e co mp uters ) 2 PC Card slot 16- bi t PC Cards an d 32-bit CardBu s PC Card s (ZV support ) 3 S p ea k[...]

Chapte r 1 7 Rear Panel # Ic on Port C onn ec ts to... 1 DC- in ja ck A C ad apte r a nd po we r outl et 2 P S/ 2 po r t PS/2- c ompat i bl e de vi ce s ( e. g., PS/ 2 ke yb oard/ mo use /key pad) 3 M od em jack Phon e l i ne (o nl y for mo de ls w ith an i nt e rna l fax mo de m) 4 S e r ia l por t Seria l device s ( e.g ., se r ia l mo us e) 5 Pa[...]

8 Chapter 1 Bo tto m Pan el # Ic on Port C onn ec ts to.. . 1 M in i docki ng co nn ec to r Dock Mat e V mi ni do cki ng st at io n 730sg-1.b ook Page 8 Wednesday, December 1, 1999 6:03 PM[...]

Chapte r 1 9 Right Pa nel # Ic on Port C onn ec ts to.. . 1 N/ A Not ebo ok Ca mer a N/A 2 N/A Battery CN28 3 N/A DVD/CD-ROM d rive CN15 1 3 2 730sg-1.b ook Page 9 Wednesday, December 1, 1999 6:03 PM[...]

10 Chapter 1 Indic ators The com put er has six easy -to- read stat us i cons on the right of the disp lay scre en. The Powe r and Sta ndby stat us icons ar e visib le even when you cl ose th e displa y cover so you can see the stat us of t he com puter whil e the co ver i s closed. # Ic on Function De scription 1 P o wer Ligh ts when th e co mput [...]

Chapte r 1 11 Hot Keys The com put er empl oys hot keys or k ey combi nat io ns to ac cess most of th e comput er’s control s like sc ree n contr ast and bri ght nes s, volume out put and the BIOS Uti lity . T o activat e hot keys, pres s and hold the Fn key befor e pressi ng the other k ey in the hot key combi natio n. Hot Ke y Ic on Functio n D[...]

12 Chapter 1 Hard ware Specif ication s and Co nfig uratio ns System Board M aj or Chips Ite m Co ntro ller Syst e m cor e logi c Int el 44 0B X / PII X4M Su per I/O con tro lle r N S P C97 338V JG Audio cont roller ESS Solo-1E (ES1 946) Vi de o co nt rol ler A TI R age M ob ilit y - M1 BGA Ha r d dis k driv e co nt r oll er PI IX 4 M Key boa rd co[...]

Chapte r 1 13 Above tab le lis ts some syst em memor y conf igura tions. Y ou may combi ne DIMM s wi th vari ous capaci ties t o for m other comb ina tions . NOTE: Th e shi pping speci fic ation f or DIMM combi natio n is 64MB in slot 1. Sup po r t s D IM M ty pe Sync hr o nou s DR A M Su ppor ts D IMM S pe ed 100 M Hz Supp orts DI MM v olta ge 3.3[...]

14 Chapter 1 Mod em co nnec to r loc ati on Rea r sid e Floppy Di sk Drive Interf ace Item Spec ifi c ati on V endor & mod el na me M it su mi D3 53G Fl oppy Di sk S pe cif ica tio ns Media re cognition 2DD (720KB) 2HD (1 .2 MB, 3-mode) 2HD (1.44MB) Se ct ors/t rac k 9 1 5 18 T rac ks 80 80 80 Da ta tra nsfe r rate (Kbit /s) 1 MB 1 .6 MB 2 MB R[...]

Chapte r 1 15 Acce ss ti me ( typ .) 200 msec . (t yp.) Memor y Bu ff er 128 Int erf ac e Enh an ced I DE co mpat ib le Applicable disc fo rmat CD-DA, CD-ROM, CD- ROM XA (except ADPCM ), CD- I, Ph oto CD ( Multis ession), Vid eo CD, CD+ Load in g me chan is m Sof t ej ect (w it h eme rg en c y eje ct hole ) Power Requirement Inpu t Vo ltage 5V DVD-[...]

16 Chapter 1 V i deo Interf ace Ite m Spec ifica tion Chi p ve nd or A TI Chi p na me Rag e Mo bi li ty -M1 Ch ip vol t ag e Co re/ 2. 5V Memo ry/ 3.3V Su ppor ts Z V (Z oo med Vide o) po rt Y es Graph interfac e 2X AG P (Acce lerated G raphic s Port) bus Maxi mu m reso lut io n ( LCD) 102 4x7 68 ( 24 b it co lo rs) Maxi mu m reso lut io n ( CRT ) [...]

Chapte r 1 17 Seria l Port Ite m Spec ifica tion Ser ial po rt co ntr o ll er N S PC9 73 38 V JG Nu mbe r of s er i al po rt 1 Sup po rt s 16 550 U AR T Y es Co nn ect o r typ e 9- pi n D- ty pe con ne c t or , in mal e ty pe Loca ti on Rea r sid e Ser ial po rt f un cti on c on tro l Ena bl e/D isa bl e by BIOS Set up Opti onal ser ial port (in BI[...]

18 Chapter 1 NOTE: DC- AC inve rter is used t o generate very high AC voltage , then suppo rt to LCD CCF T backlight user , and is al so respon sible for the c ontrol of LCD bri ghtness. Avoi d touchi ng th e DC - AC inver ter are a while the s yst em un it i s t urned o n. NOTE: Th ere is an EEPROM in the in verter , wh ich stores its sup ported L[...]

Chapte r 1 19 Su pp ly volt ag e for LCD di sp la y (V ) 3. 3 3. 3 3. 3 3. 3 Su pply volt ag e for LCD ba ck ligh t (Vrms) 601 650 670 69 0 AC Adapter Item S pec ifica tion V endo r & mo de l na me Del ta ADT -60 X B D 3P Inpu t Re quir em ents Maxim um input current (A, @90 V a c, fu ll lo ad ) 1.5 A @ 90V a c 0.9 A @ 180V ac Nom ina l fr eque[...]

20 Chapter 1 Power Man agement Pow er S aving M ode Phenom enon Standb y Mo de W ai tin g t ime sp ec if i ed b y t he S ys tem St andb y va lu e or the ope r ati ng system elap se s w itho ut any sys tem a c tivit y . Or Wh en th e co mpu ter is a bout to ente r Hib ernat io n mo de (e.g., du ring a b atter y-l ow cond it ion) , bu t t he H ibern [...]

Chapte r 1 21 I/O Ports 2 t ype II/I or on e ty pe III Ca rdBus so cket(s ), 1 R J-1 1 mod em p ort, 1 RJ-45 LA N por t, 1 DC -in ja c k(AC adap ter ), 1 FIR port , 1 p aral lel port, 1 ser ial por t, 1 VG A port , 1 PS /2 ke yb oar d/mo use po rt , 1 mi ni doc king st atio n co nn ec to r , 1 USB por t , 1 spe ak er/ he adph on e-ou t j a ck, 1 au[...]

22 Chapter 1 2F 8-2FF COM 2 or FIR (op tio nal) 378, 37 A P aralle l port 2 3B C-3BE Para lle r por t 1 3B 0-3 BB 3C0 -3D F Vi de o C on tr o ll e r 3F 0h -3F 7 S tan da r d Flo p py Disk Co ntro ll er 3E 8-3 EF C OM 3 or L T Win m odem (o ptio na l) 3F 0-3 F 7 Flo pp y dis k con t ro lle r 3F 8-3 FF CO M 1 480- 4 8F , 4D6 DM A co nt r ol ler -1 4D[...]

Chapte r 2 23 BIOS Setu p Util ity The BI OS Se tup Ut ili ty is a hardware con figur ation progr am b uilt i nto y our c ompute r ’s BI OS ( Basic Input/ Output Sy stem). Y our co mputer is al ready pr operly conf igured and op timiz ed, an d y ou do n ot need t o run t his u til ity . However , if you encounter configu rati on problems , you ma[...]

24 Chapter 2 If y ou would l ike to keep the c hanges you made , use th e cursor l eft /rig ht ( →← ) key s to select Ye s ; t h en p r ess Enter . Cho ose No if y ou want t o d iscar d the cha nges you made . Syst em Inf ormat ion The Syste m Info rmat ion sub-men u dis pla ys basic and i mportant infor mation abou t your com put er . NOTE: Th[...]

Chapte r 2 25 The i t ems in th is su b-menu ar e impo rtant an d v ital inf orma tion about your c omput er . If you ex perien ce comp ute r proble ms and need to conta ct techni ca l supp ort , thi s d ata helps our servi ce personne l know mor e about yo ur com puter . Bas ic Syste m Set tin gs The Basic System Setti ngs sub- men u all ows you t[...]

26 Chapter 2 Star tu p Co nfigu rat ion The St ar tup Conf igur ation sub -menu co nta ins pa rameter va lues that def ine ho w yo ur compu ter behave s o n syst em s tartu p. The fol lowing table desc ribes t he parame ter s in this sub- me nu. Settings i n b oldface ar e the default and sugges ted param et er sett ings. Paramet er D e scr ipt i o[...]

Chapte r 2 27 Set ting the B oot D ri v e Se que nce The Boot Dri ve Sequ ence sec tion l is ts boot pr iori ti es (1 st, 2nd and 3r d) for boot able dri ve s in your com put er . For exampl e, the def ault value (1st:Har d Disk, 2nd :Fl oppy Disk , and 3rd:CD-RO M, DVD-ROM) te lls the comp ute r to first search for a hard disk. If it finds one pre[...]

28 Chapter 2 Syst em Secur ity The Syste m Security sub-me nu all ows you to saf eguar d your comput er and data wit h pass words and other secur ity m easur es. NOTE: 1. In PO ST , BIOS must qu ery the current HD passwor d st ate and r eflec t it to t he “Har d Disk Pas sword” s ett in g. 2. I f t he user wan ts t o c hange t he password when [...]

Chapte r 2 29 Setting a Password Foll ow the se ste ps: Use t he cursor u p/down k eys to hi gh light a Pas sword p aramet er ( Setup, Powe r-on or Hard Di sk) and p res s the Ent er key . The pas sword b ox appea rs: T y pe a passwor d. The password may consi st of up to sev en char act ers (A-Z, a-z , 0- 9). IMPORT ANT : Be very car efu l when ty[...]

30 Chapter 2 If you fai l t o enter the pas sword c orr ectl y aft er t hree t r ies, the f oll owing mes sage or s ymbol appear s. Remov ing a Passwor d Should you decide to remove a passwo rd, do the foll owing: Use the cur sor up/down (↑ ↓) keys to h igh light a Pas sword p arame ter (Set up, Powe r- on or Hard Disk) . Use the cur sor left /[...]

Chapte r 2 31 Flash Utilit y The BI OS f lash memory up date i s re qui red f or t he followin g c ondit ions: New ver sions of syst em p rogram s New featu res or options Use the AFl ash util i ty to updat e the sy ste m BIOS fla sh ROM. NOTE: Do not instal l memory-rel at ed dr iv ers (XMS, EMS, DPMI) when you use AFl ash. NOTE: This progr am c o[...]

32 Chapter 2 Syst em Ut ility Diskett e This uti lit y d iskette i s for the Acer T ravel Mate 73 0 no teb ook machi ne. I t pr ovides th e fol lowin g func tions: 1. Pan e l I D Ut il i ty 2. Ther ma l & Fa n Uti lit y 3. Ma in Bo ard D ata Utili ty T o use this di skett e, fir st boot from thi s di ske tt e, then a “Mi cro sof t Windo ws 98[...]

Chapte r 2 33 Syst em Di ag nost ic D isket te IMPORT ANT : 1 The diagnost ics pr ogr am here that we used is called PQ A (Pr odu ct Qual ity Assurance ) and is provi ded by Acer Headq uarter s. Y ou can utili ze it as a basi c dia gnosti c tool. T o get this pr ogra m, eit her downlo ad it fro m http ://c sd.acer .c om .t w or fi nd i t in the T r[...]

34 Chapter 2 Ru nning PQA Diagn ost ics Pr ogram Press →← t o move around the main menu. Press Enter to enable the select ed opt ion. The mai n options are Diag, Resul t, Sy sInfo , O ption and Exi t. The Diag opt ion let s you sel ect te sting i te ms and time s. The fol lowing screen appear s when you selec t Diag fro m the main menu. One T e[...]

Chapte r 2 35 Speci fy the desi re d num ber of tests and pr ess Enter . Afte r you speci fy the number of tests t o perf orm, the sc reen shows a li st of test i tems ( see below) . Move the highl ight bar fr om one ite m to a not her . Pr ess Space to enable or dis able t he item. Pre ss Ente r to view t he avai labl e options of each select ed i[...]

36 Chapter 2 730s g- 1 . bo o k Page 36 W e dn e sd a y, De c em b e r 1, 19 99 6:0 3 PM[...]

Chapte r 3 37 This ch apter cont ains st ep-by- st ep proc edures on how to di sassem bl e the noteboo k comput er f or maint enanc e and tr oublesh ooting . T o disa ssem bl e the com put er , you need the fol l owing tool s: W rist ground ing s trap and cond uctiv e mat f or prev enting elect r ostatic di scharge Flat -blad ed screw dr iver Ph il[...]

38 Chapter 3 Gene ral In for mation Before Y ou Begin Befor e proceedi ng with th e disassembl y procedu re, ma ke sur e that you do the following: 1. T urn off th e power to the sys tem and al l peri pheral s. 2. Unplug the AC adapter and al l power and signal cables f rom the syst em. 3. Remov e the batte ry pack. 730s g- 1 . bo o k Page 38 W e d[...]

Chapte r 3 39 Disassembly Procedure Flowchart The flow chart on the suc ceeding pa ge gives you a graphic repres entation on the entire disas sembly sequence and ins tructs yo u on th e compon ents that need to be removed during se rvicing. For ex ample, if you want to remove the syste m bo ard, y ou m ust f irst re move the keyb oard , then dis as[...]

40 Chapter 3 Screw List Item Desc ripti on A S crew M2 X L4 (Black) B S crew M2.5 X L6 (Black) C Screw M2.5 X L10 ((Black) D Screw M2.5 X L3.5 (B lac k) E S crew M2 X L4 (Silver) Ma i n U n i t M i ddle Cover LC D M odule Upper Case To uchpad He atsi nk P l ate CPU Hea t si n k CPU RTC Bat t er y M ai nboar d Fan DC- DC Ch arger B oard PCMCIA So ck[...]

Chapte r 3 41 Rem ovin g th e Batt ery Pack 1. Push t he batt ery r elease but ton i nward. 2. Sli de the battery pack out fro m the main unit . 730s g- 1 . bo o k Page 41 W e dn e sd a y, De c em b e r 1, 19 99 6:0 3 PM[...]

42 Chapter 3 Rem ovin g th e Exte rnal DIM M Modu le 1. Remov e the scr ew of the DIMM cover , then remov e the DIMM cov er from the lower case. 2. Use two fl at -blade d scre w dri vers to push out the latches on either side of the DIMM sock et and r emove t he D I MM me mor y . 730s g- 1 . bo o k Page 42 W e dn e sd a y, De c em b e r 1, 19 99 6:[...]

Chapte r 3 43 Re movi ng the Exter na l M odem C ombo C ard 1. Remov e the scr ew holdi ng the modem cov er . 2. Use t wo flat -blade d s crew dr ivers to push out the lat ches on eit her side of t he modem sock et. 3. Remov e the modem boar d from the main board. 4. Disco nnect the modem power cabl e fr om the modem boar d. 730s g- 1 . bo o k Page[...]

44 Chapter 3 Remo ving the C D-ROM/DV D-ROM Mod ule 1. Push t he CD-ROM mo dule r eleas e butt on inward. 2. Sli de the CD-ROM module out from th e main unit. 730s g- 1 . bo o k Page 44 W e dn e sd a y, De c em b e r 1, 19 99 6:0 3 PM[...]

Chapte r 3 45 Rem ovin g th e Har d D isk Dr ive Mo d ule 1. Remove the scr ew of the hard disk cover , then remove the HDD cover . 2. Pull the pl asti c tag to remove t he HDD module. 730s g- 1 . bo o k Page 45 W e dn e sd a y, De c em b e r 1, 19 99 6:0 3 PM[...]

46 Chapter 3 Re movi ng t he Fl opp y Di sk D rive Mo dule 1. Remov e the scr ew as shown here. 2. Disco nnect the FDD FPC cabl e. 3. Sli de out the FDD module from th e upper case smoot hl y . W ARNI NG: Be careful not to break the FDD FPC cable, when sli di ng out the modul e. 730s g- 1 . bo o k Page 46 W e dn e sd a y, De c em b e r 1, 19 99 6:0[...]

Chapte r 3 47 Disa ssem blin g th e M ain Un it Rem ovi ng th e Keyb oard 1. Fir st, releas e the left and right hing e caps. 2. Sli de the mi ddle c over t o the r ight, then r emove it from the main uni t. 3. Releas e the mid dle hi ng e cap. 4. Hold th e keyboard upwar d. 5. Disco nnect the keyboard cabl e from the mai nboard. 6. Remov e the key[...]

48 Chapter 3 Removing the LCD Module 1. Remov e the two s crews a s s hown. 2. Disco nnect the LED/i nverte r boar d F PC cable and t he LCD FPC cabl e fro m the mainb oard. 3. Releas e the t wo s crews o n the mai n un it. 4. Lif t up the LCD module caut iousl y . Rem ov ing th e T ouch Pad M odu le 1. Use a flat - bladed pl astic screw driv er to[...]

Chapte r 3 49 3. Disco nnect the touchpad cabl e 4. Remov e the t ouchpad boar d. Removing the CPU 1. Releas e the four sc rews on the heat si nk plate . 2. Remov e the heat sink pl ate. 3. Releas e the six scr ews on the CPU heatsi nk. 4. Remov e the CPU heat sink. 5. Loose up th e CPU secure kno t. 6. Remove t he CPU. 730s g- 1 . bo o k Page 49 W[...]

50 Chapter 3 Removing the RTC 1. Use a plast ic fl at bladed scre w driver t o remove the RTC bat t ery from it s soc ket NOTE: T o r epl ace the RTC bat tery , pres s the R TC batt ery int o the socket . Sep ara ting th e Lower Cas e from the U pper Case 1. Disco nnect the touchpad cabl e from the mai nboar d. 2. Releas e the six scr ews from the [...]

Chapte r 3 51 4. Disco nnect the LCD cover switc h connec tor fr om the main boar d. 5. Separat e the upper case from the l ower ca se. Rem ov ing th e Fa n 1. Remov e the fan c abl e fr om t he main boar d. 2. Releas e the two scre ws. 3. Remov e the fan f r om the main board. Removing the DC-DC Ch arger Board 1. Releas e the screw as shown . 2. R[...]

52 Chapter 3 Rem oving the S yste m Board 1. Remov e the f our screws on t he ma inb oard as shown bel ow . 2. Remov e the mai nboard fr om the lower cas e with caut io n. Rem ovi ng th e Aud io J ack Co ver 1. Remov e the audi o j ack cov er f rom the mainboa rd. Rem oving the P CMCIA Socke t 1. From the bac k of the mainbo ard, rel ease the f our[...]

Chapte r 3 53 Disa ssem blin g th e LC D Mod ule Removing the LCD Bezel 1. Remov e the five mylar s fr om t he LCD modul e. NOTE: 1 3.3” and 14. 1” LCD have 5 mylars ; 15” has only 3 mylars. 2. Remov e the f ive screws fro m the LCD module. NOTE: 13.3” and 14. 1” LCD have 5 screws; 15” has only 3 scr ews. 3. Snap the LCD bezel of f care[...]

54 Chapter 3 3. Remov e the spe aker to LED cable. 4. Remov e the spe aker as sembl y m odule. Rem oving the Inv ert er B oard 1. Remov e the LCD power cabl e and inverter to LED cable from the inv erter . 2. Remov e the two s crews a s s hown below . 3. Remov e the i nver te r boar d. Rem ovi ng th e LCD B racke t 1. Releas e the four sc rews as s[...]

Chapte r 3 55 3. Releas e the t wo s crews o n the l eft side o f the LCD pan el. 4. Do the same for removing t he two screws on th e right side of the LCD panel. 5. Remov e the l eft and ri ght LCD brack ets . Removing the LED Board 1. Remov e the two s crews a s s hown below . 2. Disco nnect the mi crophone ca ble. 3. Disco nnect the invert er to[...]

56 Chapter 3 Rem ov ing th e Le ft a nd R igh t Hin ges 1. Releas e the t wo s crews a s shown bel ow . 2. Remov e the l eft and right hing es. 730s g- 1 . bo o k Page 56 W e dn e sd a y, De c em b e r 1, 19 99 6:0 3 PM[...]

Chapte r 4 57 Use the fo llowi ng pro cedure as a gui de for comput er probl ems. NOTE: The d iagnost i c test s ar e int ende d to tes t onl y Acer p roducts . Non- Acer produ cts, proto typ e card s, or modifi ed optio ns can give fa ls e err ors and inva lid sys tem res ponse s. 1. Obt ain t he f aili ng symptom s in as muc h detai l a s p ossib[...]

58 Chapter 4 Syst em Ch ec k Pro cedu res Exte rnal Disk ett e Driv e Check Do the fol lowi ng to isolat e the probl em to a control ler , drive r , or disket te. A write- ena bled, diagno sti c diske tte is requi red. NOTE: Mak e sure that the dis kette does not have m ore th an one label attac hed to it . Mul tiple l abels can c ause damage to th[...]

Chapte r 4 59 The fol lowing auxili ar y input dev ices are sup por ted by t hi s comput er: Numer ic k eypa d Exter nal k eybo ard If any of these devi ces do not work, re conne ct t he cabl e conne cto r and repeat the faili ng operati on. M emo ry Che c k Memor y error s mi ght s top s yst em op erati ons, show err or mes sages on the scr een, o[...]

60 Chapter 4 Check th e Battery P ack T o check t he bat tery pack , do the fol lo wing : Fr om S o ftw ar e: 1. Check out the Power Mana gem ent in contro l Panel 2. In Power Met er , confir m that if the param et ers shown in t he screen for Curr ent Powe r Sour ce and T otal Batt ery Powe r Rem aining ar e correc t. 3. Repeat t he steps 1 and 2,[...]

Chapte r 4 61 Pow er-O n Se lf-T est ( POST ) Er ror M ess age The PO ST er ror m essage index l ists the error mes sage and t heir pos sible causes. The m ost l ikel y cause i s li ste d f i rs t. NOTE: Pe rform th e FRU repla cement or actio ns in the sequence sho wn in FRU/Acti on col umn, if the FRU replac ement do es not solv e the pr oblem, p[...]

62 Chapter 4 Ind ex of Erro r Me ssa ges Error Mess age List Error Messages FRU/Action in Se quence Fail ure F ixed Dis k Re conn ec t ha rd disk driv e conn ecto r . “L oad Defa ult S ett ings ” in B IO S Se tup Util ity . Ha r d di sk driv e Syst em boa r d St uck Key see “Ke ybo ard or Auxi li ary In put D ev ice C he ck” o n page 58 . K[...]

Chapte r 4 63 De vi ce Addr es s C on fli ct R u n “ Lo ad De fau lt S et tin gs ” in B IO S S et up Uti lit y . RTC battery Syst em boa r d Allo cation Erro r for d evice Run “ Load De fault Set tings” in BIOS Setup Uti lity . RTC battery Syst em boa r d Fail in g Bits : nn nn D IMM BIO S ROM Syst em boa r d Fixe d Di sk n None Inv alid Sy[...]

64 Chapter 4 Ind ex of Symp tom-t o- FR U Err or Mes sage LCD-Rel ated Symptoms Symp tom / Error Act i on in S eq ue nc e LCD ba ck li ght doe sn't wor k LC D is too dar k LCD br i gh t ness ca nn ot be adj us t ed LCD co nt ras t c an not be ad ju sted Ente r BIOS Uti lity to ex ecu te “Load Setu p Defa ult Se tti ngs ”, then re boot sy s[...]

Chapte r 4 65 PCMCIA -Relat ed Symptom s Symp tom / Error Act i on in S eq ue nc e Sys tem ca nnot dete ct the P C Car d (P CMC IA) PCM CIA slo t ass emb ly Syst em boa r d PCMC IA sl ot pi n is dama ge d. PCMCI A slot as sembl y Memory -Relat ed Symptoms Symp tom / Error Act i on in S eq ue nc e Memor y cou nt (s iz e) ap pe ars dif feren t f r om[...]

66 Chapter 4 NOTE: If you c annot fi nd a s ympt om or an e rror i n thi s li st and the pr oblem remai ns, see “Undete rmi ned Proble ms” on page 68. Syst e m ha ngs in te r mi tte nt ly . See “The r m al an d F an Uti li ty” on p age 32 . Re conn ect ha rd dis k/ CD-R OM d riv es. Har d d is k co nnec ti on boa r d Syst em boa r d Perip h[...]

Chapte r 4 67 Int ermi tte nt Prob lems Int ermi tt ent syst em hang pr oblem s can be cause d by a vari ety of re asons that have not hi ng to do with a hardwar e defect , such as: cos mic radi ati on , el ect rostat ic dis charge, or softwar e err ors. FRU rep lacement shoul d be consider ed only when a rec urri ng problem exi sts. When ana lyzin[...]

68 Chapter 4 Un dete rmine d Pro ble ms The di agnos tic pr oblems do es not ident ify whi ch adapt er or d evi ce fai led, which ins talled de vi ces are i ncorr ect , whethe r a short ci rcu it is suspected, or whether the system is inoperat i ve. Foll ow the se pro cedur es to isol at e the fai li ng FRU (do not isola te non-def ect i ve FRU). N[...]

Chapte r 4 69 Inde x of AFla sh BI OS Erro r Me ssage Error M essage Acti on in Seq uen ce Hardware Error See “Sys tem Diagnos tic Diskette ” on page 33 VPD C heck su m Er r o r Re bo ot th e sy stem and th en re st es t w i th th is di ske t te . BIOS Update Program Error T urn o f f th e power a nd res tart the system. Sy stem Er ror Mak e su[...]

70 Chapter 4 Inde x o f PQ A Dia gno sti c Er ror C ode , Me ssag e Error Code M essag e Ac t i on in S eq ue nce 16XX X Ba ckup b atte ry error Bac kup ba ttery 01X XX C PU or main boa rd erro r Re load BIO S de fa ult s ettin g. Syst em boa r d 02XX X Mem ory error DIMM Syst em boa r d 03X XX Keyb oar d e rr or Res et Ke yb oa r d Key board Syst [...]

Chapte r 5 71 To p V i e w PCB 99202-SB CN1 Serial Port CN16 C ardbus Socket CN2 Parallel Port CN1 7 T ouchpad Co nnector CN3 VGA Po rt CN18 Internal Ke yboard Connec tor CN4 LAN Connector (RJ45) CN19 HDD Connector CN5 Mo dem Con nec tor (RJ 1 1) CN20 Deb ug Boar d CN6 S -Vide o Por t CN 27 Lin e- out Po rt CN7 PS/2 Po rt CN28 Battery Connector CN8[...]

72 Chapter 5 SW4 Se ttin gs SW 4 Setting Swi tch 1, Switc h 2 OFF , OFF: US Int ern at ion al keyb oa rd ON, OFF: Jap anese keybo ard OFF , ON: Germa n keyb oard Switc h 3 ON: En able Bo otBlock Era sable OF F: Di sa ble B oot Bloc k Er asa ble Swit ch 4 ON : Di sab l e passw or d ch ec k OF F: E nab le p as swo rd che ck 730s g- 1 . bo o k Page 72[...]

Chapte r 5 73 Bottom View CN15 Exte rnal CD/DVD-ROM Module Co nnec tor C N2 6 Po wer Swit ch Co nnec tor CN 2 1 Mod e m C onnec tor CN 28 Bat t er y Conn ect or CN22 Do cking Station Connector CN32 FDD FPC Connector CN23 DC-DC Board Connec to r DM1 DIMM Socke t 1 CN24 DC-DC Board Connec to r DM2 DIMM Socke t 2 CN25 F AXMo dem Board Socket 730s g- [...]

74 Chapter 5 730s g- 1 . bo o k Page 74 W e dn e sd a y, De c em b e r 1, 19 99 6:0 3 PM[...]

Chapte r 6 75 This ch apter giv es you th e FRU ( Field Re placeabl e Unit) lis ting in global c onfigurati ons of T ravelMate 7 30. Refer to this ch apter whenev er ordering for par ts to repai r or for RMA (Ret urn Mercha ndise Auth orization ). Please n ote that WH EN ORDERI NG FRU P AR TS, yo u should che ck the mo st up-to-dat e informat ion a[...]

76 Chapter 6[...]

Chapte r 6 77 Pictu re No. Partname Description Part No. Processor NS CPU 450 MHz INTEL IC CPU COPPERM-450 1.3V UPGA2 01.COPRM.450 NS CPU 500 MHz INTEL IC CPU COPPERM-500 W/GEYS B GA2 01.COPRM.50A NS CPU 600 MHz INTEL IC CPU COPP600 W/GEY UPGA2 01.COPRM.60C Memory NS DIMM 64MB SDRAM/ Mitsubishi SDIMM 64 M HYS6 4V8220GCDL- 8(SIE) 72.64820.B0N NS DIM[...]

78 Chapter 6 NS PCI MODEM/LAN COMBO BO ARD MDM/ LAN 56 K AMBIT/ T60.082.C.00 54.09051.001 LCD NS LCD ASSEMBL Y MODULE(14.1") IBM A SSY LCD 14.1” 730/ IBM 6M.49C01.021 NS LCD 14.1" TF T IBM LCD 14.1" IBM/ITXG76 56.0749C.001 X12 LED BOA RD 730 7 30 LED BOARD 55.49C02.001 NS INVERTER AMBIT INVERTER T62I124.00 730 19.21030.941 X9 INVER[...]

Chapte r 6 79 NS SPEA KER TO LED CABLE W. A 4/4P 50MM SPK&LED 730 50. 49C07.01 1 X1 1 MIC C ABLE W .A 2P/MIC 40 MM 730 50.49C0 6.001 NS HINGE P ACK ASSY HINGE P ACK 730 6K.49C01.0 1 1 NS LCD BRACKET L BRKT LCD SUPPORT(L)SUS 730 33.49C10.001 NS LCD BRACKET R BRACK LCD SUPPORT SECC 730 33.49C05.001 NS LCD P ANEL ASSY LCD PNL 14.1" 730 60.49C[...]

80 Chapter 6 X16 SPEA KER ASSE MBL Y MODULE ASSY SP EAKER COVER 730 60.49C10.001 NS LCD ASSEMBL Y MODULE(13.3") ADT ASSY LCD MODULE 13.3" 730/ADT 6M.49C01.051 NS LCD 13.3 TF T ADT LCD 13.3" XGA TF T ADT/ L133X2 56.0742F .001 X12 LED BOA RD 730 7 30 LED BOARD 55.49C02.001 NS INVERTER AMBIT INVERTER T62I124.00 730 19.21030.941 NS INVER[...]

Chapte r 6 81 NS MIC CABL E MICRO PHONE WM-60A W/CAB 23.42007.071 NS HINGE P ACK ASSY HINGE P ACK 730 6K.49C01.0 01 NS LCD BRACKET L BRKT LCD L 13.3"LG SECC 520 33.41C08.001 NS LCD BRACKET R BRKT LCD-R 13.3 SECC 520 33.41C10.001 NS LCD P ANEL ASSY LCD PNL 13.3" LG ADT 520 60.41C04.051 NS LCD BEZEL ASSY LCD BZL 13.3"LG ADT 520 60.41C0[...]

82 Chapter 6 NS LCD ASSEMBL Y MODULE(14.1") ASSY LCD MODULE 14.1" 730/CPT 6M.49C01.031 NS LCD 14.1" TF T CPT LCD 14.1 L VDS CPT/ CLAA141*B01 56.0745C.051 X12 LED BOA RD 730 7 30 LED BOARD 55.49C02.001 NS INVERTER AMBIT INVERTER T62I124.00 730 19.21030.941 X9 INVERT ER TO LED CABLE C.A LED INVERTER COAXIAL 730 50.49C02.001 X10 LCD FPC[...]

Chapte r 6 83 X1 1 MIC C ABLE W .A 2P/MIC 40 MM 730 50.49C0 6.001 NS HINGE P ACK ASSY HINGE P ACK 730 6K.49C01.0 1 1 X6 LCD BRACKET R BRKT -R (CPT) SUS 730 33.49C12.001 X5 LCD BRACKET L BRKT -L (CPT) SUS 730 33.49C1 1.001 NS LCD P ANEL ASSY LCD PNL 14.1" 730 60.49C04.001 X14 LCD BEZEL ASSY LCD BZL 14.1" 730 60.49C02.001 X16 SPEA KER ASSE [...]

84 Chapter 6 NS LCD ASSEMBL Y MODULE(15") HIT ACH I ASS Y LCD MO DULE 15" 730 FP 6M.49C01.061 NS LCD 15" TF T HIT ACHI LCD 15TF T HIT ACH/ TX38D85VC1CAA 56.0749C.031 X12 LED BOA RD 730 7 30 LED BOARD 55.49C02.001 NS INVERTER AMBIT INVERTER T62I124.00 730 19.21030.941 X9 INVERT ER TO LED CABLE C.A LED INVERTER COAXIAL 730 50.49C02.001[...]

Chapte r 6 85 X1 1 MIC C ABLE W .A 2P/MIC 40 MM 730 50.49C0 6.001 NS HINGE P ACK ASSY HINGE P ACK 730 6K.49C01.0 21 NS LCD P ANEL LCD PNL ASSY 15" 730 FP 60.49C04.021 NS LCD BEZE L ASSY LCD BZL 15" 730 60.49C02.01 1 X16 SPEA KER ASSE MBL Y MODULE ASSY SP EAKER COVER 730 60.49C10.001 HDD NS HDD ASSEMBL Y 6G IBM ASS Y 6GB 9.5 HDD MODULE IBM[...]

86 Chapter 6 FDD 14 FDD 1.44M MITSUMI FDD 1.44M MITSUMI/ D353G 56.01051.391 CD-ROM NS CDROM ASSEMB L Y MODULE 24X ASSY CD R OM MODULE 730 6M.49C02.001 NS CHASSIS AND PLA TE CDROM ASSY DVD-R OM 730 60.49C03.001 4A CDROM FPC CABLE C.A FPC CD-ROM 730 50.49C03.001 NS CDROM 24X M KE CD DRV SLIM M KE/CR- 176 24X 56.10241.001 DVD-ROM NS DVD-ROM AS SEM BL [...]

Chapte r 6 87 4A CDROM FPC CABLE C.A FPC CD-R OM 730 50.49C0 3.001 NS CHASSIS AND PLA TE CDROM ASSY DVD-ROM 730 60.49C03.001 NS DVD-ROM 6X TOSHIBA D VD ROM 6X 12.7MM TOSH/SDC2302 56.2242C.001 Mechanical Parts 9 LOWER CASE ASSY L OW CAS E BCG955 730 60.49C05.001 NS UPPER CASE + T/P U-CASE ASSY W T/P & CABL E 730 60.49C09.021 1 1 LOWER DIMM COVER[...]

88 Chapter 6 6 MIDDLE COVER CVR MIDDLE KU2-1518 730 42.49C05.001 7 MIDDLE HINGE CAP CVR CAP MIDDLE PC 730 42.49C10.001 3 CPU HEA T SINK HEA TSINK CPU AL 730 34.49C09.001 2 HEA TSINK PLA TE H SINK PL T AL 730 34.49C07.001 17 F AN F AN 44.5*44.5 UDQFSDH02F-ASE 23.10028.061 NS AUDIO JACK HOLDER HLD AUDIO JACK ABS 730 41.49C03.001 1 FDD BRACKET BRKT FD[...]

Chapte r 6 89 T ouchpad NS TOUCHP AD FRAM E FRAME TOUCHP AD NYLON66 730 42.49C03.001 NS TOUCHP AD LOWER BUTTON BUTTON TOUCHP AD ABS 730 42.49C04.001 NS TOUCHP AD R+L BUTTON BUTTON T OUCHP AD 2 ABS 730 42.49C22.001 Pictu re No. Partname Description Part No.[...]

90 Chapter 6 Keyboard NS KEYBOARD/US DARFON NKS-84X01 US 90.49C07.001 NS KEYBOA RD/SWIS S/ FRE/GER DARFON 91.63X07.000 NS KEYBOARD/THA I DARFON 91.63X07.003 NS KEYBOA RD/ARABIC /US DARFON 91.63X07.004 NS KEYBOARD/CZECH DARFON 91.63X07.009 NS KEYBOA RD/ARABIC/ SAKHA DA RFON 91.63X07.00A NS KEYBOA RD/BELGI UM DARFON 91.63X07.00B NS KEYBOARD/CHINE SE [...]

Chapte r 6 91 NS NETWORK CABLE W .A 2/2P MODEM 185MM NAGANO-1 50.46C1 1.001 NS FDD FPC CABLE C.A FPC FDD 730 50.49C05.01 1 Power NS ADAPTER 60W/DEL T A ADT 60W ADP-60XB D 3P 730/340 25.10064.041 NS ADAPTER 60W/LITEON ADT 60W P A-1600-19 720 25.10068.031 NS BA TTERY P AC K ASSY BT Y P ACK BTP - 30A1 730 60.49C01.001 NS POWER CORD CORD 125V UL 3P K01[...]

92 Chapter 6 NS MIC RUBB ER TM730 RUBBER MICROPHONE 730 47.49C10.001 NS LCD LA TCH TM730 LA TCH LCD NYLON66 730 42.49C07.001 NS LCD LA TCH SPRING TM730 SPRING E J-KNOB SW P 300 34.47604.001 NS SPEAKER SCREW MYLAR MYLA R SPK CVR SCRW 730 40.49C0 8.001 NS HINGE SCREW MYLAR MYLA R FOR HINGE PC 390 40. 43A01.081 Screws X17 SCRW BIND M2*L3 B- ZN SHIV A [...]

Appendi x A 93 This app endix pro vides th e BASIC model number and th e config urati on to Tr ave lMat e 730 decided for Acer’s “gl obal” pr oduct of f ering. Contact your regio nal of fices or the respo nsibl e personnel /channe l to provi de you with further ext ension m odel number s and conf igura tions. T rad e Mark: Ac er Brand Name: A[...]

94 Appendix A 730s g- 1 . bo o k Page 94 W e dn e sd a y, De c em b e r 1, 19 99 6:0 3 PM[...]

Appendi x B 95 This co mputer’s compat ibi lit y is test ed and ver ifi ed by Acer’ s inter nal testi ng departmen t. All of its syst em funct ions ar e tested und er Wind ows 95, Win dows 98, Windows 200 0 and Windows NT environment . Refer to the fol lowi ng l ists for component s, adapt er cards, and periph erals whi ch have passed t hese te[...]

96 Appendix B W indo ws 95 Env ir on m en t T est Item Spe cifica tio ns Pr ocess or In te l Pen t ium II I 45 0 In te l Pen t iu m II I 50 0 Memor y 64M B SDR A M 128M B S DR AM LCD 1 3. 3 T F T L C D 14.1 TFT LCD 15 TFT LCD Hard Disk IBM 6GB IBM 9 GB IBM 1 2GB IBM 1 5GB IBM 1 8GB CD-ROM 24x CD-ROM FD D Mits umi 3.5” FD D (sup po rt 3 m o de) Ba[...]

Appendi x B 97 W indo ws 98 Env ir on m en t T est Item Spe cifica tio ns Pr ocess or In te l Pen t ium II I 45 0 In te l Pen t iu m II I 50 0 Memor y 32M B SDR A M 64MB SDRAM 128M B S DR AM LCD 13. 3 T F T L CD 14.1 TFT LCD 15 TFT LCD Hard Disk IBM 6GB IBM 9 GB IBM 1 2GB IBM 1 5GB IBM 1 8GB CD-ROM 24x CD-ROM FD D Mits umi 3.5” FD D (sup po rt 3 [...]

98 Appendix B W indo ws 20 00 E nvi ron men t T est Item Spe cifica tio ns Pr ocess or In te l Pen t ium II I 45 0 In te l Pen t iu m II I 50 0 Memor y 32M B SDR A M 64MB SDRAM 128M B S DR AM LCD 13. 3 T F T L CD 14.1 TFT LCD 15 TFT LCD Hard Disk IBM 6GB IBM 9 GB IBM 1 2GB IBM 1 5GB IBM 1 8GB CD/DVD ROM 24x CD-ROM 6x DVD ROM FD D Mits umi 3.5” FD[...]

Appendi x B 99 Wind ows NT En viro nme nt T est Item Spe cifica tio ns Pr ocess or In te l Pen t ium II I 45 0 In te l Pen t iu m II I 50 0 Memor y 64M B SDR A M 128M B S DR AM LCD 13. 3 T F T L CD 14.1 TFT LCD 15 TFT LCD Hard Disk IBM 6GB IBM 9 GB IBM 1 2GB IBM 1 5GB IBM 1 8GB CD-ROM 24x CD-ROM FD D Mits umi 3.5” FD D (sup po rt 3 m o de) Batte [...]

100 Append ix B 730sg-1.b ook Page 100 Wednesday, December 1, 1999 6:03 PM[...]

Appendi x C 101 This se ction des cribe s online t echnica l support servi ces avail able to hel p you r epai r you r Acer Syste ms. If you are a d istrib uto r , de al er , ASP or T PM, please refer your t echnic al que ries to your l ocal Ac er br anch of fice. Acer Br anch Of fic es and Re gio nal Bus ine ss Unit s may ac cess ou r we bsite. Ho [...]

102 Append ix C 730sg-1.b ook Page 102 Wednesday, December 1, 1999 6:03 PM[...]

Index 103 A AC Adapter 19 ACPI 1 .0a 12 Ambit 13 APM 1.2 12 Audio 12, 15 Audio Ja ck Cover Removin g 52 B Ba tte r y 1 8 Batt ery Pack 41 batt ery p ack charg ing i ndicat or 10 BIOS 12 packag e 12 passwor d cont ro l 12 RO M si ze 12 ROM typ e 12 vendor 1 2 Versi on 12 BIOS Su ppor ts pr otocol 1 2 BIOS Ut ilit y 23–30 Basic System Settings 25 L[...]

104 In dex DMA Channel Assi gnmen t 22 DVD-ROM Interf ace 15 E Envir onmental Re quiremen ts 20 Error Sym pto m-to-Spa re Part In dex 61 Exter nal CD- ROM Drive Che ck 58 Exter nal Diskett e Dri ve Chec k 58 F Fan Removin g 51 Fan Util ity 32 Featur es 1 FIR 17 Flopp y Di sk rem oving the 4 6 Flopp y Disk Dr ive I nter face 14 FRU (Field Repl acea [...]

Index 105 Bo tto m 8 left 6 Rear 7 ri ght 9 Pan e l I D Ut il i ty 32 Paral l el Port 16 par a lle l p o rt sett i ng in BIOS Utility 28 passwor d changi ng in Setup Ut il i ty 30 PC Card 10 , 12, 17 PCMCIA 17 PCMCIA Soc ket Removin g 52 Pe ntiu m III 12 Power Managem en t 19 Power managem en t 2 Power Syst em Check 59 Batt ery Pack 60 Power Adapt [...]

106 In dex 730sg-1.b ook Page 106 Wednesday, December 1, 1999 6:03 PM[...]