Acer 6410 manual

Acer T ravelMate 6460/6410 Service Guide PRINTED IN T A IW AN Service guide files and updates are available on the ACER/CSD we b. For more information, please refer to http:// csd.acer .com.tw[...]

II Revision History Please refer to the table below for the up dates of notebook TravelMate 6460/6410 service guide. Date Chapter Updates September 26 , 2006 first release[...]

III Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrie val system, or translated into any lan guage or computer langua ge, in any form or by any means, electronic, mechanical, magneti c, optical, chemical, manual or otherwise, witho ut th[...]

IV Disclaimer The information in this guide is subject to ch ange without notice. Acer Incorporated makes no representations or warranties, either exp ressed or implied, with respect to the contents hereof and specifically discla ims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in[...]

V Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional info rmation related to the current topic. W ARNING Alerts you to any damage th at might result from do ing or not doing specific actions. CAUTION Gives precautionary me asures to [...]

VI Preface Before using this information and the product it s upports, please read the fo llowing general informa tion. 1. This Service Guide provides you with all technica l information relating to the BASIC CONFIGURA TION decided for Acer's “global” product offering. T o better fit local market requirements and enhance product competitiv[...]

Chapter 1 1 Specification Operating System • Windows ® Vist a TM Capable • Windows ® Vist a TM Premium Ready (for selected models) • Genuine Windows ® XP Profession al x 64 Edition • Genuine Windows ® XP Professional (Service Pack 2) • Genuine Windows ® XP Home Edition (Service Pack 2) Platform • Intel ® Centri no ® Duo mobile te[...]

2 Chapter 1 • DVI-D (true digital video interface) support (for sele cted models) Audio • Intel ® High-Defin ition audio support • T wo built-in Acer 3D Sonic (1.5W) stereo speakers • Built-in microphone • SoundBlaster Pro TM and MS Sound compatible Storage Subsystem • 60/80/100/120/160GB or higher Serial A T A hard disk dr iver with A[...]

Chapter 1 3 • ExpressCard TM /34 slot (for selected models) • PC Card slot (T ype II) • T ravelMate fingerprint reader (for selected models) • 5-in-1 card reader (SD, MMC, MS, MS PRO, xD) (for selected models) • Three USB 2.0 port s • DVI-D port (for sel ected models) • IEEE 1394 port (for selected models) • Fast Infrar ed (FIR) por[...]

4 Chapter 1 • Non-operating: -20 o C to 65 o C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% Wa r n i n g ! For safety reasons, do not use non-compliant parts when you add or change components.[...]

Chapter 1 5 Block Diagram SERIAL PORT OZ601 Multi-Bay PI5V330 CONN A ( DOCK ) DDR2_SODIMM0 4GB/Sec S-VIDEO BCM5787MKMLG OZ128 LINE IN CONN C (HDCP) (4 Pin) SPEAKER 3-AXIS SENSOR USB 2 System Charger & PATA_ODD SATA_RAID DC/DC System power ANT (uFCPGA) Yonah/Merom ANT FSB, 533/667 MHz USB 0 CH 7307 S-VIDEO AUDIO CODEC CARDBUS DVI SW CONN B Switc[...]

6 Chapter 1 Outlook Tour Front View # Item Description 1 Acer Orbicam 1.3 megapixel web camera for video communicati on. (for selected models) 2 Display screen Also called Liquid-Crystal Display (LCD), displa ys computer output. 3 Acer FineT ouch Keyboard Serves to enter data into the computer . 4 Acer FineT rack T ouch-sensitive pointing device wh[...]

Chapter 1 7 Closed Front View 13 FineT rack buttons (left and right) Work like the left and right mo use buttons when used together with the center-keyboard FineTrack. 14 Power button T urns the computer on and off. 15 S tatus indicators Light-Emitting Diodes (LEDs) th at light up to show the status of the computer ’s functions and components. 16[...]

8 Chapter 1 Left View Right View # Icon Item Description 1 N/A V entilation slots Enable the computer to stay cool, even after prolonged use. 2 4-pin IEEE 1394 port Connects to IEEE 1394 devices. (for selected models) 3 T wo USB 2.0 ports Connect to USB 2.0 devi ces (e.g., USB mouse, USB camera). (3 total) 4 ExpressCard/34 slot Accept s one Express[...]

Chapter 1 9 Rear View Base View # Icon Item Description 1 S-video port/TV out port (NTSC/P AL) port Connects to a television or display device with S-video input. (for selected models) 2 Modem (RJ-1 1) port Connects to a phone line. 2 Ethernet (RJ-45) port Connects to an Ethernet 10/1 00/1000-based networks. 4 Serial port Connects to serial devices[...]

10 Chapter 1 4 Battery bay Houses the computer ’s battery pack. 5 Hard disk bay Houses the computer ’s hard disk (secured with screws). 6 Acer DASP Disk Anti-Shock Protection 7 Memory compartment Houses the computer ’s main memory . 8 ezDock II/II+ connector Connects to Acer ezDock II/II+.[...]

Chapter 1 11 Indicators The computer has eight several easy-to-r ead status indicators, including five on the front panel. T he power , battery and wireless communication status indicators are visible even when the LCD display is closed. Note: The light shows amber when the battery is chargi ng. The light shows green when the system is unde r AC mo[...]

12 Chapter 1 Easy-launch Buttons There are several conveniently located easy-launch bu ttons. They are one user-p ro grammable button, web browser button, mail button, and Ac er Empowering Key . Press to run the Acer Empowering T echnology . Although the mail and w eb browser buttons are pre-set to E-mail and Internet programs, they can be redefine[...]

Chapter 1 13 FineTrack and FineTrack buttons The built-in Fine T rack is a pointing d evice that senses mo vement on its surface. This means the cursor responds as you use your finger to move the FineTrack. Its cent ral location on the keyboard provides optimum comfort and support. FineTrack Basics The following items show you how to use the Fin eT[...]

14 Chapter 1 Touchpad The built-in touchpad is a pointing device that senses move me nt on its surface. This means the cursor responds as you move your finger across the surface of the touc hpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics The following items will show you h ow to use the touch pad. ?[...]

Chapter 1 15 Using Acer FineTouch Keyboard The full-sized keyboard includes an embedde d numeric ke ypad, separate cursor , lock, Windows, function a nd special keys. Lock Keys and Embedded Numeric Keypad The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is i[...]

16 Chapter 1 Windows keys The keyboard has two keys that perform Wi ndows-specific functions. Hotkeys The computer employs hotkeys or key combinations to access most of th e computer's controls like screen brightness, volume output and t he BIOS utility . T o activate hotkeys, press and hold the <Fn> key before pressing the other key in [...]

Chapter 1 17 Special keys Y ou can locate the Euro symbol and the US dollar si gn on the upper-center and/or bottom-righ t side of the keyboard. The Euro Symbol 1. Open a text editor or word processor. 2. Either press Euro key on the bottom-right edge of the keyboard, or hold <Alt Gr> key then press the number <5> key on the upper-cente[...]

18 Chapter 1 Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera ap propriately mounted on top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to captur e high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so yo u transmit[...]

Chapter 1 19 Launching the Acer OrbiCam T o launch the Acer OrbiCam, double-click on the Acer OrbiCam icon on the desktop, or click S tart > All Programs > Acer > Acer OrbiCam. The Acer Orb iCam capture window will app ear as below . Changing the Acer OrbiCam Settings Resolution T o change the capture resolution, click the displayed reso l[...]

20 Chapter 1 Options Click Options to display the Window , Preview , and Folde r tabs. Use the options to change the capture window size, preview settings, and the folder for captured photos or videos.[...]

Chapter 1 21 Camera Settings Basic Settings Click the Camera Settings icon on the bottom right corner of the capture display , then select Camera Settings from the pop-up menu. Y ou can adjust the Vid eo , Audio , and Zoom/Face trackin g options from this window .[...]

22 Chapter 1 Captur e Settings From the Camera Settings window , click the Driver Settings button . The Proper ties window will appear . Device Settings al lows you to change the camera brightne ss , contrast, hue, saturation, sharpness, etc. Advanced Settings allo ws you to achieve gain control, implem ent image mirror , select image enhancements [...]

Chapter 1 23 Using the Acer OrbiCam as Webcam The Acer OrbiCam is automatic al ly selected as the capture device of any instant messenger (IM) application. T o use the Acer OrbiCam as a webcam, op en the IM service, then select the video/webcam featu re. Y ou can now broadcast from your location to an IM partner anywhere in the world. Enabling the [...]

24 Chapter 1 3. Click VisageON to display a menu that allows to chan ge the configuration of the camera, face tracki ng and video effect s settings.[...]

Chapter 1 25 Acer Empowering Technology Acer ’s innovative Empowering T e chnology toolbar makes it easy to have access to the frequently used functions and manage the notebook. Displayed by defaul t in the upper-ri ght corner of the screen, it features the fo llowing handy utilities: • Acer eNet Management h ooks up to lo cation-based netw ork[...]

26 Chapter 1 Acer eNet Management Acer eNet Management helps you to quickly and easily co nnect to both wire d and wireless networks in a variety of locations. T o access this ut ility , eithe r click on the Acer eNet Managemen t icon on your notebook, or start the program from the S tart menu. Y ou also have the option to set Acer eNet Ma nagement[...]

Chapter 1 27 Acer ePower Management Acer ePower Management features a straightforward user in terface. T o launch it, select Acer ePower Management from the Empowe ring T echnology interface . AC Mode (Adapter Mode) The default setting is Maximum Performan ce. Y ou can ad just CPU speed, LCD brightness and other settings, or click on buttons to tur[...]

28 Chapter 1 For additional options, cli ck Settings to: • Set alarms. • Reload factory defaults. • Select what actions to be taken when the cove r is closed or the power button is pressed. • Set passwords for accessing the system after Hibernation or S tand-by . • View information about Acer ePow er Management.[...]

Chapter 1 29[...]

30 Chapter 1 Acer ePresentation Management Acer ePresentation Management lets you project your computer ’s display to an external device or projector using the hotkey: <Fn> + <F5> . If auto-detecti on hardware is implemented in the system and the external display supports it, your system dis play will be automatically switched out whe[...]

Chapter 1 31 Acer TPM-Based eDat aSecurity Management Acer TPM-based eDataSecurity Management is a handy file encryption utility that protects the files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extens ion for quick and easy data encryption/decryption and also supp or ts on-the-fly f[...]

32 Chapter 1[...]

Chapter 1 33 Acer eRecovery Management Acer eRecovery Management is a powerfu l utility with the need for recove ry disks provided by the manufacturer . The Acer eRecovery Management utility occupies sp ace in a hidden partition on the system’ s HDD. Be default, user-created backups are stored on D: drive. Acer eRecovery Management provides: •[...]

34 Chapter 1 • Provides a simple graphical user interface for navigation. • Displays general system status and advanced mo nitoring for power users on Acer compu ter .[...]

Chapter 1 35 Acer ePerformance Management Acer ePerformance Management is a system optimization tool that bo os ts the performance of the Acer note book. It provides an express optimization method to release unused memory and disk space quickly . The user can also enable advanced o ptions for full co ntro l over the following options: • Disk opti[...]

36 Chapter 1 Using the System Utilities Note: The system utilities work under Microsoft Windows XP only . Acer GridVista (dual- display compatible) Note: This feature is only available on certain models. T o enable the dual monitor feature of the note book, first ens ure that the second monitor is connected, then se lect Star t , Control Panel , Di[...]

Chapter 1 37 Note: Please ensure that the resolution setting of t he second monitor is se t to the manufacturer's recommended value. Launch Manager Launch Manager allo ws you to set the four easy-l aunch bu ttons located abo ve the keyboard. Y ou can access the Launch Manager by clicking on S tart > All Progra ms > La unch Manager to sta[...]

38 Chapter 1 Norton AntiVirus Norton AntiVirus is an anti-virus softwa re that finds and repairs infe cted files, and protects against viruses to keep you computer data safe and secure. How do I check for viruses? A Full System Scan scans all files on your computer. T o perform a system scan: 1. S tart Norton Antivirus: Double click on the N orton [...]

Chapter 1 39 Hardware Specification and Configuration Processor North Bridge Item Specification Ty p e Inte l ® Core TM 2 Duo processor T7200/T7400/T7600 (4MB L2 cache, 2/2.16/ 2.33GHz, 667MHz FSB), or T5500/T560 0 (2MB L2 cache, 1.66/1.83GHz, 667MHz FSB), supporting In tel ® Extended Memory 64 T ech nology (Intel ® EM64T) Feature • Dual core [...]

40 Chapter 1 South Bridge System Memory BIOS Item Specification Chipset ICH7M Feature • Direction Media Interface 10GB/s each direction, full duplex • Four PCI Express root ports, PCI Express 1.0a support • PCI 2.3 specif ication at 33MHz • Bus master IDE controller (Ultra 100/66/33 support) • Integrated Serial A T A controller • USB 2.[...]

Chapter 1 41 Keyboard Modem Audio Codec & Amplifier Wireless LAN LAN Interface IEEE 1394 Item Description Chip KBC1 122 Features • 88/89 keys • Windows logo key: yes • Internal and external keyboard work simultaneously: plug USB keyboard to the USB port directly support Item Description Features • 56K, V .90/V .92, WWDAA • W a ke-on-R[...]

42 Chapter 1 PCMCIA Express Card & Express Card VRAM Hard Disk Drive Feature • PCI single chip solution with PCI 2.2 compliant • OHCI V1.1 • 4-pin IEEE 1394 Item Description Chip OZ601 + OZ27 C10 Feature • One type II PC card • PCI-Express narrow type card Item Description Chip A TI M54P Feature • GDDR2 VRAM speed >/= 350 MHz •[...]

Chapter 1 43 Cache buf fer (MB): 8 / 16 / 8 Bytes per sector: 512 / 512 / 512 V oltage tolerance: +5.0V +/- 5% HGST Model HTS541616J9SA00 HTS541010G9SA00 HTS541080G9SA00 HTS541060G9SA00 Formatted Gbytes: 160 / 100 / 80 / 60 Physical read/write head: 4 / 4 / 4 / 3 Discs: 2 / 2 / 2 / 2 S pindle S peed (RPM): 5 400 / 5400 / 5400 / 5400 Internal transf[...]

44 Chapter 1 Optical Disk Drive: Combo 24X Optical Disk Drive: DVD Super Multi 8X Item Description Model PHILIPS SCB5265 P ANASONIC UJDA-770 Buffer memory 2MB 2MB Interface IDE/A T API interface (compliant to A T A/A T API-5) A T API interface (PIO mode, DMA mode, Ultra DMA mode) Applicable disc format • DVD (read): DVD 5, 9, 10, 18, DVD-ROM, DVD[...]

Chapter 1 45 Applicable disc format Media Compatibility • DVD: 5/9/10/18 G DVD-Single / Dual (read only), 4.7GB DVD+R (read & write), 4.7GB DVD-R (read & wri te), 4.7GB DVD+RW (read & write), 4.7GB DVD- RW (read & write), DVD+R dual (read & write), DVD-R dual (read & write), DVD- RAM (read & write), 80mm DVD • CD: 65[...]

46 Chapter 1 LCD 15.4” Item Specification V endor & Mo del name QDI QD15AL02-01 QDI QD15TL07-01 Screen Diagonal 15.4” WSXGA 15.4” WXGA Active area 331.2 (W) x 207.0 (H) 331.2 (W) x 207 .0 (H) Display resolution 1680 x 3 (RGB) x 105 0 1280 x 3 (RGB) x 800 Display mode normally white normally white Surface treatment QD15AL02-01 non-glare + [...]

Chapter 1 47 LCD 15.4” Item Specification V endor & Mo del name CMO N154C2-L03 AUO B154PW02 V03 Screen Diagonal 15.4” WXGA 15.4” WXGA Active area 331.56 (H) x 207.225 (V) 33 1.2 (W) x 207.0 (H) Display resolution 1440 x 3 (RGB) x 900 1440 x 3 (RGB) x 900 Display mode normally white normally white Surface treatment anti-gl are + hard coati[...]

48 Chapter 1 LCD 15.4” LCD 15” Item Specification V endor & Model name SAMSUNG 154P4-L01-0 SAMSUNG 154XA-L01-0 Screen Diagonal 15.4” WXGA 15.4” WXGA Active area 331.38 (H) x 207.1 125 (H) 331.2 (W ) x 207.0 (H) Display resolution 1680 x 3 (RGB) x 105 0 1280 x 3 (RGB) x 800 Display mode normally white normally white Surface treatment ant[...]

Chapter 1 49 LCD 15” Item Specification V endor & Model name CMO N150X3-L9 AUO B150XG02 V4 Screen Diagonal 15” XGA 15” XGA Active area 304.1 (W) x 228.1 (H) 304.1 (W) x 228 .1 (H) Display resolution 1024 x 3 (RGB) x 768 1024 x 3 (RGB) x 768 Display mode normally white normally white Surface treatment non-glare + Hard Coating 3H non-gla re[...]

50 Chapter 1 Battery Item Specification Model SONY LIP8216IVPC P ACK 4800 mAh 8 CELL SONY LIP6219IVPC P ACK 4000mAh 6 CELL Rating S pecification • Nominal capacity: 4800 mAh • Nominal voltage: 14.8V • Rated charge voltage: 16.8V • Discharge cutoff voltage: 12.0V • Rated charge current: 3.84A • Discharge loading: 10W ~ 78W • Max. disch[...]

Chapter 1 51 AC Adaptor System Fan True Value Table Environment • S torage te mperature range: max. 1 month (-20 o C ~ 60 o C); max. 3 months (-20 o C ~ 45 o C); max. 12 months (-20 o C ~ 25 o C) • S tora ge temperat ure range: max. 1 month (-20 o C ~ 60 o C); max. 3 months (-20 o C ~ 45 o C); max. 12 months (-20 o C ~ 25 o C) Item Specificatio[...]

Chapter 2 52 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into your computer ’s BIOS (Basic Input/Output System). Y our computer is already pr operly configured and optimized, and yo u do not need to run this utility . However , if yo u encounter configuration p roblems, you ma y need to run Setup. Please a[...]

53 Chapter 2 Information Parameter Description CPU T ype This item will show t he CPU information of the system. CPU S pee d This item will show the CPU clock speed. IDE1 Model Name This item will show the Mode l name of HDD installed on Primary IDE master . The hard disk model name is automatically detected by the system. If there is no hard disk [...]

Chapter 2 54 Main Parameter Description System T ime / System Date The hours are displayed with 24 hours format. The values set in these two field s take ef fect immediately . System Memory This field reports the memory size of system base memory . The size is fixed to 640KB. Extended Memory This field reports the memory size of the extende d memor[...]

55 Chapter 2 Advanced The Advanced menu screen contains parameters involv in g your hardware devices. It also provides advanced settings of the system. Parameter Description Option Serial Port Configure serial port A using options: [Disabled]: No configuration [Enabled]: User configuration [Auto]: B IOS or OS ch ooses configur ation (OS Controlled)[...]

Chapter 2 56 Security The system supports three levels of password protecti on. The password support consists of a Supervi sor Password, User Password, and Hard Disk Password. All the passwords are stor ed in a non-volatile storage device (EEPROM). All the passwords obeys the following rules: • Password Policy • All the passwords can be set or [...]

57 Chapter 2 • The users can not ch ange or remove password during resuming from S4. • The max. number of times to retry the password is limited to three. • Supervisor Password: • Supervisor Password controls the access of the whole BIOS Setup Util ity . If the Supervisor Password is set, the system will pop up the password dialog box to as[...]

Chapter 2 58 Boot This menu allows the use rs to decide the order of bootable devices to lo ad the operating system. It identifi es all the bootable devices in the system and attempts to boot them in the order specified. Bootable devices include the diskette drive in module bay , the hard disk and the CD-ROM/DVD drive in module bay and onboard LAN [...]

59 Chapter 2 Exit Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving Setup data to CMOS Load Setup Default Load defau lt values for all SETUP items Discard Changes Load previous value s from CMOS for all SETUP i tems Save Changes Save Setup Data to CMOS[...]

Chapter 3 60 General Information This chapter contains step-by-step pr ocedures on how to disassemble the Aspire 6460/6410 for mainten ance and troubleshooting. T o disassembl e the notebook, you need the tools bel ow: • Wrist ground strap and conductive mat for preventin g electrostatic discharge • Small Philips screw driver • Flat headed sc[...]

61 Chapter 3 Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the e ntire disassembly and reassembl y and instructs you how to remove the components. # Description Acer Part No. al SCREW-I20040M-BK-P A TCH 86.TCXVN.001 b SCREW -I25025M (4.5Dx0.8T) -BK-P A TCH 86.TCXVN.002 c SCREW-I250100M (4.5DX0.8T) -BK-P A TCH 8[...]

Chapter 3 62 Disassembly Procedure Removing Battery Pack 1. Unlock the battery lock to the end as the arrow indicates. 2. Slide the battery latch to the end as the arrow indica tes and hold it. Th e battery pack will pop up then remove the battery pack. Removing HDD Module 1. Release the two screws fastening the HDD mo dule cover then detach the HD[...]

63 Chapter 3 Removing RAM Modules and Mini PCI Card 1. Release the two screws holding th e RAM modules and mini PCI card cover then remove the cover. 2. Disconnect the wireless LAN antennae . Release the two screws hol ding the mini PCI card then detach the mini PCI card as the arrow indicates. 3. Press the RAM module l ocks at the same time as the[...]

Chapter 3 64 Removing Optical Disk Drive and PCMCIA 1. Push the optical disk drive latch forwards to bring out the optical disk drive. 2. Remove the optical disk drive. 3. Push the PCMCIA eject button to bring out t he PCMCIA. Then detach the PCMCIA. When you do the assembly , at first you have to push the eject bu tton to the end then insert t he [...]

65 Chapter 3 Removing Keyboard 1. Release the four screws holding the mi ddle cover , two on the rear si de and the other two on the bottom side. 2. Then detach the middle cover . 3. Release the two screws fastening th e keyboard plate. 4. Detach the keyboard plate slightly then have it reversed as shown. 5. Slightly release the keyboard plate FFC [...]

Chapter 3 66 Removing Power Board and Modem Board 1. Release the two screws fastening the powe r board then detach it from the main unit. 2. Release the two screws holdi ng the modem board. Disconnect the modem board cable then detach the modem board from the main unit.[...]

67 Chapter 3 Removing LCD module from Main Unit 1. Disconnect the LCD module cab le and slightly pul l out the wireless LAN anten nae. 2. Then disconnect the R J-1 1 p ort cable. 3. Hold the top edge of LCD module and release the fo ur screws holding the LCD module on the main unit. 4. Remove the LCD module from the main unit. 5. When you do the as[...]

Chapter 3 68 Separating Upper Ca se and Lower Case 1. Carefully release the touch pad board FFC lo ck then disconnect the touch pad board FFC. 2. Slightly disconnect the microphone cabl e connector . 3. Release the 16 screws securing the upper case and the lower case on the bottom side. 4. Then detach the upper case from the main un it.[...]

69 Chapter 3 Removing Main Board 1. Disconnect the right and th e left speaker cables. 2. Release the DC-in board FFC latch then discon nect the DC-in board FFC. 3. Release the two screws fastening the ma in board. 4. Detach the main board from edge of the lower case carefully fo r not causing irreversible damage. Then remove the main board from th[...]

Chapter 3 70 Removing Thermal Module 1. Disconnect the CPU fan cabl e. 2. Release the three screws fastening the thermal modu le. 3. Remove the thermal module holder then detach the thermal module. Detaching CPU 1. Release the CPU socket lock by turning a flat headed screw driver counter clockwise . 2. Keep in mind that CPU pins are fragile so plea[...]

71 Chapter 3 Removing Touch Pad Board 1. Release the FFC latches then disconnect th e following FF Cs in sequence as shown: 1) click button board to touch pad board FFC; 2) stick point board to main board FFC; 3 ) click button board to sti ck point board FFC; 4) the other end of click button board to stick point board FFC. 2. Release the eight scre[...]

Chapter 3 72 Removing LCD Bezel Note: Please do not press the LCD panel through the whole procedure when you disassemble the LCD module. 1. Detach the mylars and the rubber cushions covered on the screws then release t he four screws se curing the LCD bezel. 2. Carefully detach the LCD bezel from the LCD module as shown till the LCD bezel is total [...]

73 Chapter 3 Removing Inverter Board 1. Release the screw holding the inve rter board. 1. Carefully disconnect the backlight cable. 2. Carefully disconnect the LCD cable then remove the inverter bo ard. Detaching LCD Panel 1. Release the six screws securing the LCD panel. 2. Then detach the LCD panel from the LCD cover .[...]

Chapter 3 74 Removing LCD Brackets 1. Release the four screws securing the left and the right LCD brackets. 2. Then remove the left and the right LCD brackets. Removing LCD Cable 1. Slight tear off the tape holding the LCD cable connector then disconne ct the LCD cable connector.[...]

Chapter 4 75 Please use the fol lowing procedures as a guide for computer prob lems. Note: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as many as possible. 2. V erify the symptoms by attempti ng to re[...]

76 Chapter 4 System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possi ble effe cts from a controller , driver , or diskette. A writable, diagnostic diskette is required. Note: Make sure that the diskette does not have more than one label attached. Multiple la bels may cause damage to the drive or make t[...]

Chapter 4 77 2. Go to the dia gnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instruction s in the message window . Note: Make sure that the DIMM is correctly inserted into the connector . A wrong connection will cause errors. Power System Check T o verify the sympto ms, power on the computer by using the follow ing p[...]

78 Chapter 4 If the charge indicator does not li ght up, replace the battery pack. If the char ge indicator still does not light up, replace the AC / D C charger board. Touchpad Check If the touchpad does not work, follow the procedures one at a time to correct the problem. Do not replace a non- defective FRU. 1. Reconnect the touchpad cables. 2. R[...]

Chapter 4 79 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. Note: Perform the FRU replacement or actions in the s equence shown in Error Messag e List, if the FRU replacement does not solve the proble m, put the ori ginal part back in the computer . Do not replace a n on- defe[...]

80 Chapter 4 Shadow RAM Failed at offset: nnnn BIOS ROM System board System RAM Failed at offset: nnnn DIMM System board Extended RAM Failed at offset: nnnn DIMM System board System battery is dead - Replace and run Se tup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. System CMOS checksum bad - Defau[...]

Chapter 4 81 Invalid System Configurati on Data BIOS ROM System board I/O device IRQ conflict Run Load Default Settings in BIOS Setup Utility . RTC battery System board Operating system not found Enter Setup and see if fixe d disk and drive A: are properly identified. Diskette drive Hard disk drive System board No beep, power-on i ndicator turns of[...]

82 Chapter 4 Phoenix BIOS Beep Codes Beep Code Post Code Description What to Check (Recommended) 1-1-1-3 02h V erify Real Mode. • Check the processor . • Check the main board. 1-1-2-1 04h Get CPU type. • Check the processor . • Check the main board. 1-1-2-3 06h Initialize system har dware. • Check the main board. 1-1-3-1 08h Initialize ca[...]

Chapter 4 83 1-3-1-3 22h T est 8742 keyboard controller . • Check the keyboard. • Check the keyboard controller . • Check the main board. 1-3-2-1 24h Set ES segment register to 4GB. • Check the main board. 1-3-3-1 28h Autosize DRAM. • Check the system memory . • Check the main board. 1-3-3-3 2Ah Clear 512K base RAM. • Check th e syste[...]

84 Chapter 4 2-1-3-2 49h Initialize PCI bus and devices. • T reat as an expansion card problem. • Check the serial port(s). • Check the parallel port(s). • Check the main board. 2-1-3-3 4Ah Initialize all video adapters in system. • Check the video card. • Make sure the system memory is working properly . 2-1-4-1 4Ch Shadow video BIOS R[...]

Chapter 4 85 2-4-1-1 70h Display error messages. • Check the video card. • Check the main board. 2-4-1-3 72h Check for configuration errors. • Check the main board. 2-4-2-1 74h T est real-time clock. • Check the main board. 2-4-2-3 76h Check for keyboard errors. • Check the keyboard. • Check the keyboard controller . • Check the main [...]

86 Chapter 4 3-2-3-3 9Ah Shadow for option ROMs. • Check the expansion cards. • Check the system memory . • Check the main board. 3-2-4-1 9Ch Set up Power Management. • Check the main board. 3-2-4-3 9Eh Enable hardware interrupts. • T reat as an expansion card problem. • Check the main board. 3-3-1-1 A0h Set time of day . • Check the [...]

Chapter 4 87 4-2-4-3 DEh Keyboard controlle r failure. • Check th e keyboard. • Check the keyboard controller . • Check the main board. 4-3-1-3 E2h Initialize the chipset. • Check the main board. 4-3-1-4 E3h Initialized refresh c ounter . • Check the main board. 4-3-2-1 E4h Check for Forced Flash. • Check the ma in board. 4-3-2-2 E5h Ch[...]

88 Chapter 4 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Indicator-Related Symptoms Power-Related Symptoms Symptom/Error Action in Sequence LCD backlight doesn't work. LCD is too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. Enter BIOS Utility to execute Load Setup Default Settings , then reboot syste[...]

Chapter 4 89 Battery can’t be charged. See Check the Battery Pack . Batte ry pack System board Symptom/Error Action in Sequence[...]

90 Chapter 4 PCMCIA-Related Symptoms Memory-Related Symptoms Speaker-Related Symptoms Power Management-Related Symptoms Symptom/Error Action in Sequence System cannot detect the PC Card (PCMCIA). PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Symptom / Error Action in Sequence Memory count (size) appears differen[...]

Chapter 4 91 Peripheral-Related Symptoms Keyboard/Touchpad- Related Symptoms Modem-Related Symptoms Note: If you can not correct the problems according to the anterior tables, see Undetermi ned Problems . Symptom/Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute Load Default Sett[...]

92 Chapter 4 Intermittent Problems Intermittent system hang prob lems can be caused by a vari ety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic disc harge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermi ttent problems, foll[...]

Chapter 4 93 Undetermined Problems The diagnostic problems does not identify which devices fa il, which devices a re incorre ctly installed, whether a short circuit happens, or whether the system is inoperative. Note: V erify if all d evices attached are supported by the computer . Note: V erify if the power supply used at the time of failure is op[...]

Chapter 5 94 Top view # Name Description # Name Description 1 CN3 LCD cable connector 2 CN4 Modem board connector 3 CN1 RJ1 1 con nector 4 CN5 Launch board connecto r 5 CN6 Keyboard connector 6 CN7 Acer Fin eT rack connector Jumper and Connector Location Chapter 5[...]

95 Chapter 5 7 CN8 Smart card connector 8 CN9 T ouchpad connector 9 CN722 Microphone connector 10 CN10 5-in-1 card reader connector # Name Description # Name Description[...]

Chapter 5 96 Bottom view # Name Description # Name Description 1 JACK701 Ethernet jack 2 CN700 Serial port 3 CN704 Docking connector 4 CN70 1 Digital video interface-digital port 5 CN702 External VGA port 6 JACK700 DC-in jack 7 CN703 Fan cable connector 8 CN6001 Modem jack 9 CN6002 S-video port 10 CN71 2 CPU socket 1 1 U715 Graphic controller 12 U7[...]

97 Chapter 5 Note: CN6002 (S-video port) and CN6001 (Modem jack) loca te on IO board which is the apposite direction from the bottom view . 15 D719 IR receiver 16 JACK704 Microph one jack 17 JACK703 Line-in jack 18 JACK702 Headphones/speaker/line- out jack 19 CN717 HDD connector 20 CN714 Battery connector 21 CN715 R TC battery connector 22 CN509 OD[...]

Chapter 5 94 Top view # Name Description # Name Description 1 CN3 LCD cable connector 2 CN4 Modem board connector 3 CN1 RJ1 1 con nector 4 CN5 Launch board connecto r 5 CN6 Keyboard connector 6 CN7 Acer Fin eT rack connector Jumper and Connector Location Chapter 5[...]

95 Chapter 5 7 CN8 Smart card connector 8 CN9 T ouchpad connector 9 CN722 Microphone connector 10 CN10 5-in-1 card reader connector # Name Description # Name Description[...]

Chapter 5 96 Bottom view # Name Description # Name Description 1 JACK701 Ethernet jack 2 CN700 Serial port 3 CN704 Docking connector 4 CN70 1 Digital video interface-digital port 5 CN702 External VGA port 6 JACK700 DC-in jack 7 CN703 Fan cable connector 8 CN6001 Modem jack 9 CN6002 S-video port 10 CN71 2 CPU socket 1 1 U715 Graphic controller 12 U7[...]

97 Chapter 5 Note: CN6002 (S-video port) and CN6001 (Modem jack) loca te on IO board which is the apposite direction from the bottom view . 15 D719 IR receiver 16 JACK704 Microph one jack 17 JACK703 Line-in jack 18 JACK702 Headphones/speaker/line- out jack 19 CN717 HDD connector 20 CN714 Battery connector 21 CN715 R TC battery connector 22 CN509 OD[...]

Chapter 6 98 This chapter offers the FRU (Field Replaceable Unit) lis ting in global configuration of T ravelMate 6460/6410. Please refer to this chapter whenever you order the parts to repair or for RMA (Retu rn Merchandise Authorization ). Please note that when ordering FRU part, you should ch eck the most-up-to-date info rmation available on you[...]

99 Chapter 6 Parts and Exploded Diagram PHOTO P ARTNAME DESCRIPTON ACER P ART NO. ADAPTER N/A ADAPTER 90W DEL T A ADP-90SB BBDEF BLUE 1.7X5.5X1 1 LF "ADAPT OR,3PIN,90W ,19 VDC,4.74A,240V AC" AP .09001.0 09 N/A ADAP TER 90W LITE-ON P A-1900-04 RI YELLOW 1.7X5.5X1 1 LF "ADAPT OR,3PIN,90W ,19 VDC,4.74A,240V AC" AP .09003.0 10 N/A &[...]

Chapter 6 100 N/A CPU INTEL MEROM CORE 2 DUO T7200 FSB667 4M 2.16G SL9SE "CPU,2.16GHZ,DUAL CORE,667MHZ ,4M,UFCP GA,478P ,T AP" KC.74001.DTP N/A CPU INTEL MEROM CORE 2 DUO T7200 FSB667 4M 2.33G SL9SD "CPU,2.33GHZ,DUAL CORE,667MHZ,4MB,UFC PGA,478P ,T AP" KC.76001.DTP BOARD MINI WIRELESS BOARD 802.1 1 A/B/G MOW1 INTEL MM872612 &quo[...]

101 Chapter 6 I/O BOARD WITH S- VIDEO "FRU,I/O BOARD ASSEMBL Y" 55.TEDVN.002 N/A I/O BOARD W/O S-VIDEO (T ravelMate 6410 only) "FRU,I/O BOARD ASSEMBL Y ,W/O S-VIDEO CONNECTOR" 55.TCXVN.002 LAUNCH BOARD "F RU,I/O BOARD ASSEMBL Y ,HOTKEY BOARD" 55.TCXVN.004 OPTICAL BOARD " FRU,I/O BOARD ASSEMBL Y ,ODD MUL TI INTERF [...]

Chapter 6 102 N/A POWER CORD 3PIN EUR CORD-ROUND-3POS- 1850mm-E-POWER-EUR 27.AAMVN.002 N/A POWER CORD AUSTRALIA W/LABEL CORD-ROUND-3POS- 1850mm-E-POWER-AUL 27.AAMVN.003 N/A POWER CORD 3PIN UK CORD-ROUND-3POS- 1828mm-E-POWER-UK 27.AAMVN.004 N/A POWER CORD 3PIN CHINA "CORD,ROUND,3POS,18 00mm,E,POWER,PRC" 27.AAMVN.005 N/A POWER CORD 3PIN SWI[...]

103 Chapter 6 LOWER CASE (T ravelMate 6460 only) "FRU,BOTTOM CA SE ASSEMBL Y" 60.TEDVN.001 N/A UPPER CASE W/O F I N G E R P R I N T E R (T ravelMate 6460 only) "FRU,TOP CASE ASSEMBL Y" 60.TEDVN.002 UPPER CASE WITH FINGER PRINTER (T ravelMate 6460 only) "FRU,TOP CASE ASSEMBL Y" 60.TEDVN.012 MIDDLE COVER (T ravelMate 646[...]

Chapter 6 104 N/A NOR TH BRIDGE THERMAL BRACKET LOWER "BRACKET ,THERMAL,BO TTOM,SECC" 33.TCXVN.008 N/A NOR TH BRIDGE THERMAL BRACKET UPPER "BRACKET ,THERMAL,TO P ,SECC" 33.TCXVN.009 N/A I/O POR T BRACKET "BRACKET ,PCB,D- SUB,SUS 301" 33.TXCVN.010 N/A "LCD COVER 15""" "FRU,LCD TOP CASE ASSEMBL Y[...]

105 Chapter 6 N/A DVD-R W DRIVE 8X SUPER MUL TI GBASE W/ BEZEL DVD-RW DRIVE 8X SUPER MUL TI GBASE W/ BEZEL 6M.TCXVN.002 N/A DVD-R W DRIVE 8X SUPER MUL TI TOSHIBA TS-L632D W/O BEZEL "DVD,SUPER MUL TI,5X,8X,6X,8X,8X,8X ,24X,24X,24X,GREEN,12 8X12.7X126.1mm,SLIM" KU.00801.014 N/A DVD-R W DRIVE 8X SUPER MUL TI P ANASONIC UJ-850 LF W/O BEZEL &q[...]

Chapter 6 106 N/A HDD 100G SEAGA TE 5.4K SA T A ST910 0824AS MERCURY 2 FW :3.06 LF "HDD,SA T A,100GB,5.4KR PM,22P ,12.5ms,5.6ms,SA T A1.0,2.5X0.37 ,M3" KH.10001.008 N/A HDD 100G SEAGA TE 5.4K SA T A 8M ST9100824AS (-189) MERCURY 2 FW :3.06 LF "HDD,SA T A,100GB,5.4KR PM,22P ,12.5ms,5.5ms,SA T A II,2.5X0.37,M3" KH.10001.009 N/A HD[...]

107 Chapter 6 KEYBOARD DARFON TM6410/TM6460 US INTERNA TIONAL "KEYBOARD/W ST ,8 8,24P ,BLACK,US- INTL,310X1 15.52, 5.5mm" KB.TCX07.001 N/A KEYBOARD DARFON TM6410/TM6460 CHINESE "KEYBOARD/W ST ,8 8,24P ,BLACK,PRC,31 0X1 15.52,5.5mm" KB.TCX07.002 N/A KEYBOARD DARFON TM6410/TM6460 SP ANISH "KEYBOARD/W ST ,8 9,24P ,BLACK,SPN,31[...]

Chapter 6 108 N/A KEYBOARD DARFON TM6410/TM6460 NORW EGIAN "KEYBOARD/W ST ,8 9,24P ,BLACK,NO R,31 0X1 15.52,5.5mm" KB.TCX07.018 N/A KEYBOARD DARFON TM6410/TM6460 DANISH "KEYBOARD/W ST ,8 9,24P ,BLACK,DEN, 31 0X1 15.52,5.5mm" KB.TCX07.019 N/A KEYBOARD DARFON TM6410/TM6460 TURKISH "KEYBOARD/W ST ,8 9,24P ,BLACK,TUR,31 0X1 15.[...]

109 Chapter 6 N/A LCD MODULE 15.4IN. WXGA NON-GLARE W/ ANTENNA &CCD 1.3M LCD MODULE 15.4IN. WXGA NON-GLARE W/ ANTENNA &CCD 1.3M 6M.TCXVN.022 N/A LCD MODULE 15.4IN. WXGA NON-GLARE W/ ANTENNA &CCD 0.3M LCD MODULE 15.4IN. WXGA NON-GLARE W/ ANTENNA &CCD 0.3M 6M.TCXVN.023 N/A "LCD 15.4 WXGA AUO B154EW02-V0 NON- GLARE 200NITS, 16MS ([...]

Chapter 6 11 0 N/A SO-DIMM DDRII533 256M HYNIX HYMP532S64BP6- C4 "MEMORY MODULE,256MB,PC2- 4200,SODIMM,200P ,3 2M X64," KN.2560G .012 N/A SO-DIMM DDRII533 512MB NANY A NT512T64UH8A1FN-37B LF "MEMORY MODULE,512MB,PC2- 4200,SODIMM,200P ,6 4M X64," KN.51203.023 N/A SO-DIMM DDRII533 512MB SAMSUNG M470T6554CZ3-CD500 LF "MEMORY M[...]

111 Chapter 6 N/A SO-DIMM DDRII667 512MB HYNIX HYMP564S64BP6-Y5 LF (.09UM) "MEMORY MODULE,512MB,PC2- 5300,DDR2,200P ,64MX6 4 ," KN.5120G .014 N/A SO-DIMM DDRII667 1GB NANY A NT1G T64U8HA0BN-3C LF "MEMORY MODULE,1GB,PC2- 5300,DDR2,200P ,128MX6 4," KN.1GB03.009 N/A SO-DIMM DDRII667 1GB SAMSUNG M470T2953CZ3-CE6 "MEMORY MODULE,[...]

Chapter 6 11 2 N/A SCREW SCREW- I250100M(4.5DX0.8T)-BK- PAT C H 86.TCXVN.003 N/A SCREW SCREW- I20050M(4.5Dx0.5T)-BK- PAT C H 86.TCXVN.004 N/A SCREW SCREW- I25040M(4.5Dx0.8T)-BK- PAT C H 86.TCXVN.005 N/A SCREW SCREW-I-M2.0-3.0-M- 4.0Dx0.3T -BK-P A TCH 86.TCXVN.006 N/A SCREW "SCREW ,I,M2.5,3.0mm,M, 4.5mm,0.8mm,BNI,P A T" 86.TCXVN.007 PHOTO [...]