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Acer AIR-104 manual

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Table of contents for the manual

  • Page 1

    Acer SOHO Router User Guide AIR-104 / AIR-204[...]

  • Page 2

    Acer SOHO Router AIR-104/204 User Guide February 2000 Limitation of Liability Information in this document is subject to change without notice and does not represent a commitment on the part of Acer Netxus, Inc. The material contained herein is supplied without representation or warranty of any kind. Acer Netxus, Inc. therefore assumes no responsib[...]

  • Page 3

    User Guide for AIR-104/AIR-204 iii Contents Chapter 1 Introduction Overview of the AIR-104/204 .............................................. .. ..............................1-1 Accessing the Internet ........................................ ... ....................................1-1 Security overview .............................................[...]

  • Page 4

    iv User Guide for AIR-104/AIR-204 Chapter 5 Advanced Router Configuration What is "advanced configuration" ?......................................................................5-1 Viewing the connection log ................................................................... . ..............5-1 To view the connection Log ................[...]

  • Page 5

    User Guide for AIR-104/AIR-204 v Appendix D Warranty, Copyrights, EMI Warranty ............................................................................................................D-1 Copyrights and Trademarks ..............................................................................D-2 EMI Notice ........................................[...]

  • Page 6

    User Guide for AIR-104/AIR-204 i 1AIR-104/204 About This User Guide Acer welcomes you to the world of shared Internet access! Thank you for investing in an Acer SOHO Router AIR-104/204. We are dedicated to providing you with the most efficient, easy-to-configure, and trouble-free equipment in the networking industry. This manual will help you becom[...]

  • Page 7

    ii User Guide for AIR-104/AIR-204 How to Reach Us If you require technical support, please email: netxus@acer.com.tw Our website ’ s URL is: http://www.acernetxus.com.tw Safety Warnings • Before applying power to the AIR-104/204, make sure you are using a properly grounded electrical outlet. • The AIR-104/204 is not intended to be serviced by[...]

  • Page 8

    User Guide for AIR-104/AIR-204 1-1 1AIR-104/204 Chapter 1 Introduction Overview of the AIR-104/204 The AIR-104 and the AIR-204 are small desktop devices that mediate between your local area network (LAN) and the Internet. Each AIR-104/204 provides dual modem connections to access the Internet (the AIR-104 has two external modem ports, while the AIR[...]

  • Page 9

    1-2 User Guide for AIR-104/AIR-204 Security overview More and more people are concerned about security of their data in this Internet era. The AIR-104/204 provides many ways to help make your network and data secure: • The AIR-104/204 uses a private IP addressing scheme that protects devices on your LAN from access by users from the Internet outs[...]

  • Page 10

    User Guide for AIR-104/AIR-204 1-3 Chapter 1 Introduction The connectors on the back Figure 1- 2 AIR-104 Back Panel Figure 1-3 AIR-204 Back Panel RJ-type connectors are used for all cable connection into your AIR-104/204 (except for the power adapter cord). The types of connectors and their cables are - 4 RJ-45 10/100Base-T Ethernet connectors for [...]

  • Page 11

    1-4 User Guide for AIR-104/AIR-204 The LEDs on the front There are 20 LEDs on the front of the AIR-104/204 that show the status of the modem ports, the LAN ports, and the power. You can tell at a glance if your AIR-104/204 is func- tioning properly, and if there is any traffic passing through it. Figure 1-4 AIR-104 Front Panel LEDs Figure 1-5 AIR-2[...]

  • Page 12

    User Guide for AIR-104/AIR-204 2-1 2 Chapter 2 Installation Power The AIR-104/204 comes with an external power supply. Plug the round end of the power cable into the DC 12V socket on the AIR-104/204, and plug the body of the power supply into an electrical outlet. Modem connections The AIR-104/204 can access the Internet utilizing either one or two[...]

  • Page 13

    2-2 User Guide for AIR-104/AIR-204 Network connections Figure 2-1 AIR-104/204 allows your LAN to expand The AIR-104/204 includes a built-in 4-port Ethernet repeater hub. Each of these four LAN ports can directly connect to a PC to create an “ instant network ” of up to four PC ’ s. LAN port 1 can be switched to UPLINK mode in order to connect[...]

  • Page 14

    User Guide for AIR-104/AIR-204 2-3 of operation for LAN port 1 is located along the right edge of the router case (see Figure 2-2). Locate the switch and set it to NORMAL mode. Then use an RJ-45 to RJ-45 cable (not supplied) to connect LAN port 1 to your PC ’ s Ethernet interface. Connecting PC ’ s to the router via a hub or switch If your netw[...]

  • Page 15

    User Guide for AIR-104/AIR-204 3-1 2AIR-104/204 Chapter 3 Configuring PC' s in the Network Why do I need to configure PC' s? Any PC that is connected to the network (either plugged directly into the AIR-104/204 or uplinked from an external hub/switch) requires configuration before it can communicate with the AIR-104/204. Each PC must have[...]

  • Page 16

    3-2 User Guide for AIR-104/AIR-204 How to configure network PC's Step 1 Click on the Win95/98 Start Button, select Settings , and click on Control Panel . The Win95/98 Control Panel will appear. Step 2 Double-click on the Network icon. The Network window will appear. Step 3 In the Network window, click on the Configuration tab. Check the list [...]

  • Page 17

    User Guide for AIR-104/AIR-204 3-3 Step 5 In th e Select Network Protoco l window, select Microsoft from the list of manufacturers by clicking it with the mouse. Select TCP/IP from the list of network manufacturers by clicking it with the mouse. Click on the OK button with the mouse to accept. The installation procedure for TCP/IP will begin. You m[...]

  • Page 18

    3-4 User Guide for AIR-104/AIR-204 Step 8 Check each of the following settings under its indicated tab: - Bindings Tab : both Client for Microsoft Networks and File and printer sharing for Microsoft Networks should be selected. - Gateway Tab : All fields should be blank - DNS Configuration Tab : Disable DNS should be selected - IP Address Tab : Obt[...]

  • Page 19

    User Guide for AIR-104/AIR-204 4 -1 3AIR-104/204AIR-104/204AIR- Chapter 4 Basic Router Configuration What is "basic configuration"? Basic configuration of the AIR-104/204 encompasses the minimum procedure necessary for Internet access. If you are configuring the AIR-104/204 for the first time, following the procedures outlined in this cha[...]

  • Page 20

    4-2 U ser Guide for AIR-104/AIR-204 Using two Internet service accounts If you have connected two modems or ISDN terminal adapters to your AIR-104/204 for increased bandwidth, then you must also arrange a second ISP account that meets the same requirements listed above. Each modem or ISDN terminal adapter utilizes a separate ISP account when access[...]

  • Page 21

    User Guide for AIR-104/AIR-204 4 -3 By default, the password set in the AIR-104/204 is: password This password will always appear in the box, whether you have changed it or not. If you are logging on for the first time, or if you haven ’ t changed the default password, then simply click the Log On button to accept the default. If you have changed[...]

  • Page 22

    4-4 U ser Guide for AIR-104/AIR-204 ICC Menu This area of the ICC browser screen contains a list of utilities you can use to configure and manage the AIR-104/204. The list of utilities is organized under four category headings: Configuration , Monitoring , System Tools , an d Hel p . To make use of the menu, click on one of these utilities with the[...]

  • Page 23

    User Guide for AIR-104/AIR-204 4 -5 AIR-104/204 has not been configured with the correct password for your ISP account, the Message Window will display a message to inform you of this situation. A full explanation of these messages can be found in Appendix A . The System Status monitoring window The System Status monitoring window is not integrated[...]

  • Page 24

    4-6 U ser Guide for AIR-104/AIR-204 last cleared (see The Clear button below). Rcv Pkts: indicates the total number of packets that the interface has received since it was last cleared (see The Clear button below). Err Pkts: indicates the number of flawed packets that the interface has received since it was last cleared (see The Clear button below)[...]

  • Page 25

    User Guide for AIR-104/AIR-204 4 -7 use this configuration procedure to enable or disable the built-in V.90 modem of the AIR- 104/204 (by clicking on Modem1 under th e Configuratio n heading of the ICC Menu ). Follow the same procedure to enable or disable any external modem connected to the AIR-104/204 . Step 1 From a properly-connected network PC[...]

  • Page 26

    4-8 U ser Guide for AIR-104/AIR-204 Step 6 Click the Apply button with the mouse. How to configure your Internet connection After you have configured the modem connection(s) of your AIR-104/204 , the last step required for Internet access is configure your Internet connection. Unlike more complicated routers, the AIR-104/204 is specifically optimiz[...]

  • Page 27

    User Guide for AIR-104/AIR-204 4 -9 After you have made your selection, click on the Next button. Depending on your selection, proceed to consult either the Single-Modem Configuration section or the Dual- Modem Configuration section below. Single-modem configuration From the Configuration heading on the ICC Menu , you should have clicke d Internet [...]

  • Page 28

    4-10 U ser Guide for AIR-104/AIR-204 dual-modem configuration to maximize bandwidth, you will also need previously to have arranged two ISP accounts (see Internet Access under What do I need to configure the AIR-104/204? at the beginning of this chapter). Dual-modem configuration allows you to take advantage of the “ Bandwidth on Demand ” featu[...]

  • Page 29

    User Guide for AIR-104/AIR-204 4 -11 Step 4 Enter the following information for the second Internet account : Phone Number for 2nd Internet Account: the telephone number used to access this ISP account. 2nd Internet Account Name: the username of this ISP account. 2nd Internet Account Password: the password of this ISP account. Step 5 On the line th[...]

  • Page 30

    5-1 User Guide for AIR-104/AIR-204 4AIR-104/204 Chapter 5 Advanced Router Configuration What is "advanced configuration"? Advanced configuration of the AIR-104/204 covers a range of options that allow you to fine-tune your Internet access and your network configuration. These options are listed as the section titles in this chapter. None [...]

  • Page 31

    User Guide for AIR-104/AIR-204 5-2 Trigger events In addition to the date and time of the event, the Detail column records the IP address of the network device triggering the connection, the IP address that the network device is attempting to contact, the TCP port of the application that is triggering the connection, and the protocol of the attempt[...]

  • Page 32

    5-3 User Guide for AIR-104/AIR-204 For your convenience, and to ensure consistency, the AIR-104/204 is designed to automatically capture the date and time kept by your management PC whenever it logs onto the ICC. If you wish to reset the AIR-104/204 ’ s clock, you should first ensure that your management PC is set to the correct date and time, an[...]

  • Page 33

    User Guide for AIR-104/AIR-204 5-4 Setting Internet access time restrictions To enhance security, efficiency, and cost control, you can configure the AIR-104/204 to disallow Internet access except on certain days, at certain times. In order for this feature to be effective, the AIR-104/204 ’ s internal clock must already have been set to the corr[...]

  • Page 34

    5-5 User Guide for AIR-104/AIR-204 the clock is set. If you select "No", then Internet access will not be allowed until the clock is set. Step 4 Click on the Apply button with the mouse when you are finished. Advanced System Configuration The Advanced System Configuration utility allows you to fine-tune the AIR-104/204 ’ s handling of s[...]

  • Page 35

    User Guide for AIR-104/AIR-204 5-6 Step 2 Enter the following information: Private IP Address : the private IP address for the AIR-104/204 ’ s LAN interface. The default private IP address is: 192.168.168.230 Note: Once you change the private IP address (e.g., from the default of 192.168.168.230 to 192.168.167.230), network PC ’ s will no longe[...]

  • Page 36

    5-7 User Guide for AIR-104/AIR-204 Multiple Account Usage : If you have configured two Internet accounts, here you may control the “ bandwidth on demand ” feature. If you select “ Connect 2nd Account Only if Needed ” (the default), then the “ bandwidth on demand “ feature will be enabled, and the AIR-104/204 will only establish a second[...]

  • Page 37

    User Guide for AIR-104/AIR-204 5-8 Step 3 To add an entry to the DHCP Static Assignment Table, click on the Add button at the bottom of the table. Th e Add a Static Entry screen appears in the main window of the ICC browser screen. Step 4 Enter the following information to create a static DHCP entry: Name: Enter a name for your reference. IP Addres[...]

  • Page 38

    User Guide for AIR-104/AIR-204 6-1 5AIR-104/204AIR-104/204 Chapter 6 Management What is "management"? The management functions of the AIR-104/204 provide you with convenient tools necessary to update the AIR-104/204 over the long term. This chapter covers the following common tasks: • How to save or clear configuration changes • How t[...]

  • Page 39

    6-2 User Guide for AIR-104/AIR-204 How to restart the AIR-104/204 Besides toggling the power switch on the back panel of the AIR-104/204, you can also restart the system from the ICC Menu. Step 1 Log onto the ICC. Find the System Tools heading on the ICC Menu , and click on Reset System . The Reset System screen appears in the main window of the IC[...]

  • Page 40

    User Guide for AIR-104/AIR-204 6-3 Step 3 When you are finished, clic k Submi t . What if I forget the ICC password? For your security, a password is REQUIRED to log onto the AIR-104/204. If you forget the ICC password, the only way to recover is to clear the entire configuration manually and return the unit to its original state as shipped from th[...]

  • Page 41

    6-4 User Guide for AIR-104/AIR-204 Step 3 Enter the path or filename where you installed the software in Step 1 above (e.g., a200v101.sig ) , or clic k Browse to select a path to the software. When ready, click the Upgrade button, and follow the onscreen instructions. The new firmware will begin loading across the network. After the operation is co[...]

  • Page 42

    7-1 U ser Guide for AIR-104/AIR-204 CAIR-104/204 Chapter 7 The Command Line Interface What is the Command Line Interface? Although the AIR-104/204 is most conveniently configured and managed via the Internet Configuration Console (described in Chapter 4 ), it is also possible to interface with the router using the Command Line Interface (CLI). In f[...]

  • Page 43

    U ser Guide for AIR-104/AIR-204 7-2 Bits per second (baud): 19200 Data bits : 8 Parity : None Stop Bits : 1 Flow Control : Hardware Note: If your terminal emulation software does not allow you to set flow control options, then you should set the flow control manually. Click the Win95/98 Start button, selec t Setting s , and click on the Control Pan[...]

  • Page 44

    7-3 U ser Guide for AIR-104/AIR-204 the next command in the sequence. At startup, typing ^p or ^n will not cause anything to happen, since no sequence of commands exists yet. In normal operation, typing ^p will cause the previous command to show, and the cursor will sit at the end of the command. At this point, the user can either type a carriage r[...]

  • Page 45

    U ser Guide for AIR-104/AIR-204 7-4 Command List DHCP Commands The Dynamic Host Control Protocol (DHCP) is a client/server protocol 1 that defines an efficient and convenient means of dynamically assigning IP addresses and other networking parameters for a period of time upon request. In an AIR-104/204 environment, this means either the dynamic ass[...]

  • Page 46

    7-5 U ser Guide for AIR-104/AIR-204 show dhcp Description : This command displays the current status of the Dynamic Host Control Protocol server. Example : Command> show dhcp Admin Status: Enable Default Lease: 10 hours Network address: 192.168.168.0 Netmask: 255.255.255.0 Default gateway: 192.168.168.207 Primary DNS : 199.191.129.139 Secondary [...]

  • Page 47

    U ser Guide for AIR-104/AIR-204 7-6 ping ipaddr [<n_times> < n_size>] Description : This command allows the user to ping an IP device (send a diagnostic message to be echoed by the receiving device). If n_times and n_size are optionally specified, the ping will be performed n_times times, and each time with size equal to n_size. Otherwi[...]

  • Page 48

    7-7 U ser Guide for AIR-104/AIR-204 show arp table Example: Command> show arp table 110.0.0.1 at 00:60:20:00:00:15 permanent 110.0.0.2 at 00:40:33:3D:D5:DB Description : This command displays the ARP (Address Resolution Protocol) cache table, which contains up to 16 most recent MAC-to-IP-address mappings that have not been aged out. show icmp st[...]

  • Page 49

    U ser Guide for AIR-104/AIR-204 7-8 show ip lan Description: This command displays the IP configuration over the specified interface. Example: Command> show ip lan Interface: lan ------------------------------------------------------------------------------------------------------------ IP Address: 192.168.168.92 Netmask: 255.255.255.0 Dest. IPA[...]

  • Page 50

    7-9 U ser Guide for AIR-104/AIR-204 show tcp statistics Example: AIR 101> show tcp statistics Received Sent ---------------------------------------------------------------------------------------------------------- Total Packets 508 577 Show udp statistics Example: AIR 101> show udp statistics Received Delivered ------------------------------[...]

  • Page 51

    U ser Guide for AIR-104/AIR-204 7-10 show port Description : This command displays the configuration information for all ports. Example: AcerRouter> show port Port Name : 1 Port Type : MODEM Admin Status: No call Port speed: auto-115200 Init String: unspecified Port Name : 2 Port Type : MODEM Admin Status: No modem Port speed: auto-115200 Init S[...]

  • Page 52

    7-11 U ser Guide for AIR-104/AIR-204 clear profile statistics isp2 Description: The statistics fields in the specified Internet profile are reset to their initial values with this command. If no profile name is specified, the statistics of both profiles are cleared. connect profile isp1 connect profile isp2 Description: This command activates the p[...]

  • Page 53

    U ser Guide for AIR-104/AIR-204 7-12 Show profile statistics Example: Command> show profile statistics Prof Oper. Packets Packets Errors Errors Q-full Name State Sent Rcv'd Sent Rcv'd Discar ------------------------------------------------------------------------------------------------------------ isp1 Down 0 0 0 0 0 isp2 Up 4332 561 [...]

  • Page 54

    7-13 U ser Guide for AIR-104/AIR-204 clear profile statistics isp2 Description: Refer to this command under Profile Commands . show icmp statistics Description : Refer to this command under IP Commands . show ip statistics Description : Refer to this command under IP Commands . show mip statistics Description : Refer to this command under IP Comman[...]

  • Page 55

    U ser Guide for AIR-104/AIR-204 7-14 show lan statistics Description: This command displays statistical information associated with the specified profile or the LAN. Examples: AcerRouter> show isp1 statistics interface: isp1 -------------------------------------------------------------------------------------------------------- Received Transmit[...]

  • Page 56

    7-15 U ser Guide for AIR-104/AIR-204 Example : Command> change password Please enter the old password: ******** Please enter the new password: ******** Please re-enter the new password: ******** Password has been successfully changed clear config Description: This command is used to clear the configuration data in the flash memory. After clearin[...]

  • Page 57

    U ser Guide for AIR-104/AIR-204 7-16 Please enter a selection number [1...7] for more detail information: 1 connect profile <profile name> disable trace disconnect profile <profile name> enable trace ping <ip addr> ping <ip addr> <integer >=1> <packet length, >=56> test modem <port number> <dial nu[...]

  • Page 58

    7-17 U ser Guide for AIR-104/AIR-204 Set log level <1-10> Description: This command changes the system log level, causing different events to be logged into the system log table. It is often used for debugging purposes. The default log level is 2, which means all events belonging to log level 2 or below will be logged into the system log. set[...]

  • Page 59

    U ser Guide for AIR-104/AIR-204 7-18 show interface list Description: This command displays the status of all interfaces in the system. AcerRouter> show interface list Oper. IP Comp. Ifname Type State MTU Status Status ----------------------------------------------------------------------------------------------------------- lo LOOPBACK Up 1536 [...]

  • Page 60

    7-19 U ser Guide for AIR-104/AIR-204 Show system log Description: The system log contains logs of various events of interest, depending on the log level set at the time. Common events include login, an Internet connection goes up or down (log level 2), … as well as certain protocol progress messages for debugging purposes. This command shows the [...]

  • Page 61

    User Guide for AIR-104/AIR-204 A-1 6 Appendix A Messages This appendix lists the messages that may appear in the Internet Configuration Console Message Window or in the Command Line Interface. System messages "Account name and/or password not accepted" User name or password failed authentication by the ISP. "Browser passing command f[...]

  • Page 62

    A-2 User Guide for AIR-104/AIR-204 "Embedded HTTP server has been disabled. Only console can configure the system" The message is displayed when remote management has been disabled in the command l ine interface. You will not be able to configure or view configuration from the HTTP interface until remote management is once again enabled. [...]

  • Page 63

    User Guide for AIR-104/AIR-204 A-3 "Sorry, the router is already being managed by "xxx.xxx.xxx.xxx". Concurrent management is not allowed!" Another session is active on the PC with the specified address. The system only allows one HTTP management session at any given time. "Parameters Accepted" / "Applied Paramete[...]

  • Page 64

    A-4 User Guide for AIR-104/AIR-204 "The system time has been configured successfully" The time has been configured successfully. "Value for idle time is invalid - choose between [0, 3600]" The value for the idle time parameter was entered incorrectly. The correct values are 0 if no idle timeout is desired, or one to 3600 indicat[...]

  • Page 65

    User Guide for AIR-104/AIR-204 B-1 B Appendix B Glossary This section provides some common networking terms you may find in this user guide. DHCP DHCP is a protocol for automatic IP configuration. Client side computer can get one IP address from a DHCP server automatically. Using DHCP can save the effort of setting IP addresses for every LAN comput[...]

  • Page 66

    B-2 User Guide for AIR-104/AIR-204 local area network (LAN) A computer network that spans a relatively small area. Most LANs are confined to a single building or group of buildings. However, one LAN can be connected to other LANs over any distance via telephone lines and radio waves. A system of LANs connected in this way is called a wide-area netw[...]

  • Page 67

    User Guide for AIR-104/AIR-204 C-1 A Appendix C Specifications Hardware configuration • Four-port 10/100Base-T Ethernet repeater hub • One RJ-45 RS-232 connector for management console • Two RJ-45 asynchronous RS-232 ports (AIR-104) or One RJ-45 asynchronous RS-232 port, two RJ-11 ports for Phone / Line (AIR-204) • 12VDC/1.5A input - Extern[...]

  • Page 68

    C-2 User Guide for AIR-104/AIR-204 General PPP, IP, TCP, UDP, ICMP, telnet IP level load sharing (Multilink IP) - Proprietary Relevant IETF standards Dimension 215 x 149 x 33.6 (L x W x H, mm) Weight AIR-104 : 978g AIR-204 : 1013g Environment Operating Temperature : 0¢X~ 50¢XF Storage Temperature : -20 ¢X~ 70¢XF Relative Humidity : 20% ~ 80% El[...]

  • Page 69

    D-1 User Guide for AIR-104/AIR-204 DAIR-104/204 Appendix D Warranty, Copyrights, EMI Warranty Acer Netxus Incorported ’ s networking products are provided with a limited 2 year Warranty. Details of the warranty and return process are explained in the Warranty Policy below. Warranty service is subject to the terms and conditions of the Acer Netxus[...]

  • Page 70

    User Guide for AIR-104/AIR-204 D-2 4. SHIPPING AND HANDLING: For equipment covered by warranty, Customers are responsible for shipping of products requiring repair or replacement to and from the ANI Service Center, and for all shipping and handling charges incurred. Copyrights and trademarks A number of trademarks and registered trademarks appear i[...]