Acer AS8950G manual

Acer AS8950G SERVICE GUIDE[...]

ii Revision History Refer to the table below for the up dates made to this AS 8950G service gu ide. Service guide files and up dates are avail able on the ACER/CSD W ebsite. For more information, go to http://csd.acer .com.tw . Copyright © 2010 by Acer Incorporated. All rights re served. No part of this publication may be reproduced, tra nsmitted,[...]

iii the /TPH15spool_M program  Computer output (text that repr esen ts information displayed on a computer screen, such as menus, prompts, responses to input, and error messages) are shown in constant width. Example: [01] The server has been stopped  User input (text that represents information en te red by a computer user , such as command n[...]

iv[...]

v CHAPTER 1 Hardware Specifications Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 System Memory . . . .[...]

vi LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34 Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . . . 1-35 Super-Multi Dr ive . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

vii CHAPTER 3 Machine Maintenance Procedures Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Screw [...]

viii Finger Print Module Installati on . . . . . . . . . . . . . . . . . . . . . . . . . 3-34 LAN Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35 LAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 USB Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

ix CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Co nnector Locations . . . . . . . . . . . . . . 5-3 Clearing Password Check a nd BIOS Recovery . . . . . . . . . . . . . 5-5 Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

x[...]

CHAPTER 1 Hardware S pecifications[...]

1-2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 System Memory . . . . . . . . . . . . . . . . . . . .[...]

1-3 BD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43 LED 18.4”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46 LCD Inverter (not availabl e with this model ) . . . . . . . . . . . . . . . 1-46 Display Supported Resolu tion (LCD Supported Resolution) . . . 1-4[...]

1-4[...]

Hardware S p ecifications and Configurations 1-5 Hardware S pecificati ons and Configurations Features 0 The following is a summary of th e computer ’s many featu res: Operating System 0  Genuine Wind ows ® 7 Ultimate 64-bit  Genuine Wind ows ® 7 Home Premium 64-bit Platform 0  Intel ® Core™ i7 -2820QM processor (8 MB L3 cache, 2.30[...]

1-6 Hardware S pecifications and Configurations Audio Subsystem 0  Optimized Dolby ® Home Theater ® v47 audio enhancement, featuring Aud io Optimizer , Audio Regulator , V olume Leveler , V olume Maximizer , Intelligent EQ, Dialogue En hancer , Surround Virtualizer for Headphones, Surround Virt ualizer for Built-in S peakers, and Dolby ® Digi[...]

Hardware S p ecifications and Configurations 1-7 Optical Media Drive 0  4X Blu-ray Disc ™ writer / DVD-Super Multi double-la yer drive:  Read: 24X CD-ROM, 24X CD-R, 24X CD- RW , 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW , 8X DVD+RW , 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 4X BD-RE, 4X BD-ROM DL, 4X BD-R DL [...]

1-8 Hardware S pecifications and Configurations Dimension and Weight 0 Dimensions 0  440 (W) x 295 (D) x 29.5/39.4 (H) mm (17.34 x 1 1.62 x 1.16/1.55 inches) Weight 0  4.6 kg (10.1 lbs.)1 3 with 8-cell battery Power Adapter and Battery 0  ACPI 3.0 CPU power management standard: sup ports S tandby and Hibernation power-saving modes Power ad[...]

Hardware S p ecifications and Configurations 1-9 Special Keys and Controls 0 Keyboard 0  103-/104-/107-key back-moun ted keyboard with independent standard nume ric keypad, international lang uage support T o uchpad 0  Dual-mode touchpad with Media Co nsole / multi- gesture function, supporting tw o-finger scroll, pinch, rotate, flip Media ke[...]

1-1 0 Hardware S pecifications and Configurations Optional Items 0  Acer Xpress V oIP p hone and Acer Video Conference Manager pack  Acer Media Center remote control  1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module  160/250/320/500/640/75 0 GB hard disk drive  8-cell Li-ion battery pack  3-pin 120 W AC adapter  External USB flop[...]

Hardware S p ecifications and Configurations 1-1 1 Software 0 Productivity 0  Acer Backup Ma nager  Acer ePower Management  Acer eRecovery Management  Adobe ® Flash ® Player 10.1  Adobe ® Reader ® 9.1  eSobi ™  Bing ™ Bar  Microsoft ® Of fice 2010 preloaded (purchase a product key to activate)  Microsoft ® Of fi[...]

1-1 2 Hardware S pecifications and Configurations Web links and utilities 0  Acer Accessory S tore (Belgium, France, Germany , Italy , Netherlands, S pain, Sweden, UK only)  Acer Iden tity Card  Acer Registration  Acer Updater  eBay ® shortcut 2009 (Canada, France, Germany , Italy , Mexico, S p ain, UK, US only)  Netflix shortcut[...]

Hardware S p ecifications and Configurations 1-13 Notebook Tour 0 Top View 0 Figure 1-1. T op View T able 1-1. T op View # Icon Item Description 1 Acer Cryst al Eye webcam Web camera for video communication. (only for cert ain models) 2 Display screen Also called Liquid-Cryst al Display (LCD), disp lays computer output (configuration may vary by mo[...]

1-1 4 Hardware S pecifications and Configurations 3 Arcade key Launches InstantOn Arcade. P key / Acer PowerSmart key Programmable key (configur ation may vary by model). / Pu ts your computer into power-saving m ode (configuratio n may vary by model). 4 Keyboard For entering dat a into your computer 5 Microphone Internal microphone fo r recording [...]

Hardware S p ecifications and Configurations 1-15 13 Power button / Battery indicator T urns the computer on and of f. Indicates the computer’s battery status.  Charging : The light shows amber when the battery is charging.  Fully charged: The light shows blue when in AC mode. NOTE : The front panel indicators are visib le ev en when the co[...]

1-1 6 Hardware S pecifications and Configurations Media Console 0 Figure 1-2. Media Console Media Console is a touch-sensitive entertainm ent interface including instant access to Acer Arcade. Press the Media Consol e controller to acti vate Media Console. Press again to turn it off and activate the touchpad. T able 1-2. Media Console Icon Item Des[...]

Hardware S p ecifications and Configurations 1-17 Closed Front View 0 Figure 1-3. Closed Front Vie w T able 1-3. Closed Front View # Icon Item Description 1 Thumbwheel T urn the volume up or do wn. 2 Multi-in-1 card reader Accepts Secu re Digital (SD), MultiMediaCard (MMC), Memory S tick (MS), Memory S tick PRO (MS PRO), xD-P ic ture Card (xD). NOT[...]

1-1 8 Hardware S pecifications and Configurations Rear View 0 Figure 1-4. Rear View T able 1-4. Rear View # Icon Item Description 1 Battery bay Houses the comp uter ’s battery pack. A[...]

Hardware S p ecifications and Configurations 1-19 Left View 0 Figure 1-5. Lef t V iew T able 1-5. Left V iew # Icon Item Description 1 Kensington lock slot Connects to a Kensington -compati ble computer security lock. NOTE : Wrap th e computer security lock cable around an immovable object such as a t able or handle of a locked dr awer . Insert the[...]

1-2 0 Hardware S pecifications and Configurations 8 Line-in jack Accepts audio lin e-in devices (e.g., au dio CD player , stereo walkman, mp3 playe r) Microphone-in jack Accept s input s from external microphone s. Headphon es / speaker / lin e-out ja ck with S/PDIF support. Connects to audio line-ou t devices (e.g ., speakers, headpho nes). T able[...]

Hardware S p ecifications and Configurations 1-21 Right View 0 Figure 1-6. Right View T able 1-6. Right View # Icon Item Description 1 USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs, DVDs, or Blu-ray Discs (f or cert ain models only). 3 Optical disk access indicator Light[...]

1-2 2 Hardware S pecifications and Configurations Base View 0 Figure 1-7. Base View T able 1-7. Base View # Icon Item Description 1 Battery bay Houses the computer ’s batte ry pack. 2 Subwoofer Emits low frequency so und output. 3 Battery r elease latch Relea ses the battery for re moval. 4 Memory comp artment Houses the computer’s main memory [...]

Hardware S p ecifications and Configurations 1-23 Touchpad Basics 0 Figure 1-8. T ouchpad  Move your finger across th e T ouchpad (1) to move the cursor .  Press the left (2) and right (3) buttons locat ed ben eath the T ouchpad to perform selecti on and execution functions. T hese two bu ttons are the equival ent of t he left and right butto[...]

1-2 4 Hardware S pecifications and Configurations Using the Keyboard 0 The comp uter has a clo se-to-full-sized keyboard an d an embedded nu meric keypad, sep arate cursor , lock, functio n and specia l keys. Figure 1-9. Keyboard Lock Keys Lock Keys 0 The keyboard has three lock keys which can be toggled o n and off. Embedded Numeric Keypad The emb[...]

Hardware S p ecifications and Configurations 1-25 Windows Keys 0 The keyboard has two keys that perform Windows- specific functions.  Windows Logo key  Application key T able 1-10. Windows Keys Key Description Windows Logo key Pressed alone, this ke y has the sam e e f fect a s clicking on the Wind ows S tart button; it launches the S tart me[...]

1-2 6 Hardware S pecifications and Configurations Hot Keys 0 The computer employs hot keys or key combin ations to access most of the computer's controls like screen brightness and volume output. Figure 1-10. Keyboard Hot Keys T o activate ho t keys, p ress and hold the <Fn> ke y before pr essing the other key in the ho ckey combination.[...]

Hardware S p ecifications and Configurations 1-27 <Fn> + <Home> Play/Pause Plays or pauses medi a files <Fn> + <Pg Up> S top S tops media file <Fn> + <Pg Dn> Previous Plays the previous media file in the play sequence <Fn> + <End> Next Plays the next media file in the play sequence T able 1-1 1. Keybo[...]

1-2 8 Hardware S pecifications and Configurations System Block Diag ram Figure 1-1 1. System Block Diagram Azalia ODD (SATA) SATA 5 CIR X'TAL 32.768KHz PCI-Express X4 DMI inte rface USB 2.0 Port x 3 EC (WPC791) USB 2.0 HDD (SATA) *2 SPI ROM Touch Pad USB 8 CCD Giga-LAN Realtek X'TAL 25MHz Transformer USB 1, 3, 11, 12 SATA 0 K/B COON. SATA[...]

Hardware S p ecifications and Configurations 1-29 Specification Tables 0 Computer specif ications Item Metric Imperial Dimensions Length 295mm 1 1.6” Width 440mm 17.3” Height (front to rear) 39.4mm 1. 6” Weight (equi pped with optical drive, flash drive, and battery) Glass SKU 3.9kg / Non-glass SKU 3.6kg Glass SKU 8.6lbs / Non-glass SKU 7.9lb[...]

1-3 0 Hardware S pecifications and Configurations System Board Major Ch ip s Processor Item Specification Core logic Intel Ib ex-Peak HM65 VGA Internal : Integrated G raphics Con troller External: A TI Granville-pro/Wistler-pro LAN Realtek RTL81 1 1EA-VB-GR USB 2.0 Integrated with PCH USB 3.0 NEC UPD720200AF1-DAP-A Super I/O controller Nuvoton NPCE[...]

Hardware S p ecifications and Configurations 1-31 Processor S pecifications CPU Fan T rue V alue T able (TJ100-CPU) System Memory Item CPU Spe e d (GHz) Cores/ Threads Bus Speed (FSB/ DMI/QBI) Mfg Te c h (nm) Cache Size Package Vo l t a g e i7-2620M 2.7 4 DMI/QPI 32 nm 4 MB LGA-1 155 35W i7-2630QM 2.0 4 DMI/QPI 32 nm 6 MB LGA-1 155 35W i7-2720QM 2.[...]

1-3 2 Hardware S pecifications and Configurations Memory Combinations Slot 1 (MB) Slot 2 (MB) Slot 3(MB) Slot 4(MB) To t a l M e m o r y (MB) 0 0 0 1024 1 024 0 0 1024 0 1024 0 1024 0 0 1024 1024 0 0 0 10 24 0 0 1024 1024 2048 0 1024 1 024 0 2048 1024 1024 0 0 2048 1024 0 0 1024 2048 0 1024 1024 1024 3072 1024 1024 1024 0 3072 1024 1024 0 1024 307 [...]

Hardware S p ecifications and Configurations 1-33 Vid e o I nt e rf a ce BIOS 4096 4096 0 0 8192 4096 0 0 4096 8192 0 4096 4 096 4096 1 2288 4096 4096 4096 0 12288 4096 4096 0 4096 12288 4096 0 40 96 4096 12288 4096 4096 4096 409 6 16384 Item Specification Chipset A TI Granville-pro/Wistler-pro Package 962-pins FCBGA 29mm x 29mm Interface PCI-E x16[...]

1-3 4 Hardware S pecifications and Configurations LAN Interface Keyboard Item Specificat ion LAN Chipset Realtek RTL81 1 1EA-VB-GR LAN connector type RJ45 LAN connector location Right side Features  Integrated 10/100/1000 base-T transcei ver  Automatic MDI crossover function  PCIe v1.1 compliant  10/100/1000BASE-T full-du plex/half-dupl[...]

Hardware S p ecifications and Configurations 1-35 Hard Disk Drive (A VL components) Item Specification V endor & Model Name Hit achi HTS545012B9A300, HTS545012B9SA00 Western Digit al WD1600BPVT , WD1600BEVT , Hitachi HTS545016B9A300, HTS545016B9SA00, HTS543216A7A384, T oshiba MK1665GSX, Seagate ST9160316AS Western Digit al WD2500BPVT -22A23 T0,[...]

1-3 6 Hardware S pecifications and Configurations V endor & Model Name Western Digital WD3200BPVT -22A23 T0, WD3200BEVT -22A23 T0, Hitachi HTS545032B9A300, HTS545032B9SA00, HTS543232A7A384 To s h i b a MK3265GSX, Seagate ST9320315AS, ST9320312AS, ST9320310AS, HGST AB545032018 Western Digit al WD5000BPVT , WD5000BEVT -22A0RT , Hitachi HTS545050B[...]

Hardware S p ecifications and Configurations 1-37 V endor & Model Name Western Digital WD6400BPVT , To s h i b a MK6465GSX, Seagate ST9640322AS, ST9640320AS Western Digit al WD7500BPVT , T oshiba MK7559GSXP Capacity (GB) 640 750 Bytes per sector 512, 512, 4096, 512 512 , 512 Data heads 4, 4, 4, 4 4, 4 Drive Format Disks 2, 2, 2, 2 2, 2 S pindle[...]

1-3 8 Hardware S pecifications and Configurations Super-Multi Drive Item Specif ication V endor & Model name HLDS G T32N HLDS GT 3 4 N Performance S pecific ation With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette T ransfer rate (KB/sec) Susta ined: Max 3.6 (24x) Susta ined: Max 1 1. 08 (8x) Susta ined: Max 3.6 (24x) Susta in[...]

Hardware S p ecifications and Configurations 1-39 V endor & Model name Panasonic UJ8A0 Panasonic UJ890 Performance S pecific ation With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette T ransfer rate (KB/sec) Susta ined: Max 3.6 (24x) Susta ined: Max 10.8 (8x) Susta ined: Max 3.6 (24x) Susta ined: Max 10.8 (8x) Buffer Memory 1 M[...]

1-4 0 Hardware S pecifications and Configurations V endor & Model name Pioneer BDC-TD03RS Pioneer DVR-TD10RS Performance S pecific ation With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette T ransfer rate (KB/sec) Susta ined: - CD-ROM in side 1.545 - CD-ROM outside 3.6 Susta ined: - DVD inside 4.455 - DVD outside 10.8 - DVD-RAM[...]

Hardware S p ecifications and Configurations 1-41 V endor & Model name Panasonic UJ8A0 Panasonic UJ890 Performance S pecific ation With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette T ransfer rate (KB/sec) Susta ined: Max 3.6 (24x) Susta ined: Max 10.8 (8x) Susta ined: Max 3.6 (24x) Susta ined: Max 10.8 (8x) Buffer Memory 1 M[...]

1-4 2 Hardware S pecifications and Configurations V endor & Model name PLDS DS-8A5SH Performance S pecific ation With CD Diskette With DVD Diskette T ransfer rate (KB/sec) Susta ined: - CD-ROM in side 1.45 - CD-ROM outside 3.5 Susta ined: - DVD-ROM inside 3.7 - DVD-ROM outside 10 Buffer Memory 1.5 MB Interface SA T A Applicable disc format DVD:[...]

Hardware S p ecifications and Configurations 1-43 BD Drive Items Specifications V endor & Model name Panasonic UJ141AL Performance S pecific ation With CD Diskette With DVD Diskette With BD Diskette T ransfer rate (KB/sec) Susta ined: Max 36 (24x) Susta ined: Max 10800 (8x) Susta ined: Max 27 000 (1 .6x CL V , 2x CL V , 4x, 6x CA V) Buffer Memo[...]

1-4 4 Hardware S pecifications and Configurations V endor & Model name Panasonic UJ240 Performance S pecific ation With CD Diskette With DVD Diskette With BD Diskette T ransfer rate (KB/sec) Susta ined: Max 3600 (24x) Susta ined: Max 10800 (8x) Susta ined: Max 27 000 (1 .6x CL V , 2x CL V , 4x, 6x CA V) Buffer Memory 2 MB Interface SA T A Appli[...]

Hardware S p ecifications and Configurations 1-45 V endor & Model name PLDS DS-4E1S Performance S pecific ation With CD Diskette With DVD Diskette With BD Diskette T ransfer rate (KB/sec) Susta ined: - CD-ROM in side 1450 - CD-ROM o utside 3500 Susta ined: - DVD-ROM inside 4300 - DVD-ROM outside 10000 Susta ined: - BD-ROM SL inside 7500 - BD-RO[...]

1-4 6 Hardware S pecifications and Configurations LED 18.4” LCD Inverter (not av ailable with this model) Item Specification V endor & Model name CHI MEI N184H6-L02 Screen Diagonal (mm) 469.13 (18.47”) Active Area (mm) 408.6 (H) x 234.24 (V) 16.09” (H) x 9.22“(V) Display resolution (pixels) 1920 x R.G .B x 1080 Pixel Pitch (mm) 0.213 (H[...]

Hardware S p ecifications and Configurations 1-47 Display Supported Resolution (LCD Supporte d Resolution) Graphics Controller Display Supported Resolution (GPU Supported Resolution) Resolutio n 16 bits 30 bits 36 bit 48 bit 640x480p/60Hz 4:3 Y es Y es Y es Y es 720x480p/60Hz 4:3 Y es Y es Y es Y es 720x480p/60Hz 16:9 Y es Y es Y es Y es 1280x720p/[...]

1-4 8 Hardware S pecifications and Configurations Bluetooth Interfa ce Bluetooth Module Camera Item Specifications Chipset Atheros AR301 1 Broadcom BCM2070 Data th roughput TX 1.2Mbit s/sec RX 1.2Mbits/se c TX 1.2Mbits/sec RX 1.2Mbits/sec Protocol 3.0+HS 3.0+HS Interface USB 2.0 USB 2.0 Connector type J ST SM08B SU RS - TF JST SM06B-XSRK-ETB Suppor[...]

Hardware S p ecifications and Configurations 1-49 Mini Card 3G Card (not available in this model) Item Specificat ion Number supporte d 2 TV tuner DVB-T/A TSC : Not supported DVB-T Half Minicard: Not supported Features Not available Item Specification Features[...]

1-5 0 Hardware S pecifications and Configurations Audio Codec and Amplifier Item Specificat ion Audio Controller Realtek ALC669X-GR Features  High performance DACs with digital >1 10dB and analog 98dB (A-we ighting) sign al-to noise]  High performance ADCs with digit al > 100dB and an alog 90dB (A-Weighting ) signal-to n oise ratio  [...]

Hardware S p ecifications and Configurations 1-51 Audio Interface Wireless Module 802.1 1b/g/n  Support MONO output at port-H  Port-A/D/E/F built in head phone amplifiers  Port-E and Port-F head phone amplifier s can drive earphone directly without DC blocking capacitor  Audio Content Protection for Blu-Ray DVD playback (with selected p[...]

1-5 2 Hardware S pecifications and Configurations Battery VRAM USB Port HDMI Port Item Specif ication V endor & Model name SIMPLO AS10C Battery T ype Li-Ion Pack capacity 6000mAh Number of battery cell 8 Package configuration 4S2P Item Specification Chipset AMD GPU Whistle-Pro / Granville-Pro Memory size 1GB / 2GB Interface PCI -E Item Spec ifi[...]

Hardware S p ecifications and Configurations 1-53 AC Adapter System Power Manageme nt Card Reader Item Specification Input r ating 120W Maximum input AC cur rent 1.8A Max at 120W Inrush current I^2t at 264V Efficiency More than 87% of average efficiency of 25%, 50%, 75% and 100% load tested at 1 15V ac and 230V ac. Item Specification Mech. Off (G3)[...]

1-5 4 Hardware S pecifications and Configurations Features  Compliant with PCI Express Base S pec. Revision 1.1  Compliant with 1394 Open Host Controller Interface (OHCI) Release 1.1  Compliant with SD S pec. Part 1 Physical Layer S pec. V ersion 3.00  Compliant with SD S pec. Part A2 SD Host Controller S tandard Spec. V er sion 2.00 ?[...]

Hardware S p ecifications and Configurations 1-55 System LED Indicator System DMA Specification Item Specification Lock  Caps Lock on = Blue  Caps Lock on = Blue System state  Blue color on: System on  Blue color and amber color of f: System of f  Amber color on: S3 HDD access state HDD access active = Blue Wireless sta te Wifi on = [...]

1-5 6 Hardware S pecifications and Configurations System Interrup t Specification Hardware IRQ System Function IRQ0 Sy stem timer IRQ1 S t andard PS/2 Keybo ard IRQ2* Not in use IRQ3* Not in use IRQ4 Nuvoton CIR T ransceiver IRQ5* Not in use IRQ6* Not in use IRQ7* Not in use IRQ8 System CMOS/real- time clock IRQ9* Not in use IRQ10* Not in use IRQ1 [...]

Hardware S p ecifications and Configurations 1-57 System IO Address Map I/O address (hex) System Function (shipping configur ation) 000 - 01F Direct memory access controller 020 - 021 Programmable interrupt controller 024 - 025 Programmable interrupt controller 028 - 029 Programmable interrupt controller 02C - 02D Programmable interr upt controller[...]

1-5 8 Hardware S pecifications and Configurations System IO Address Map (Continued) 0AC - 0AD Programmable in terrupt controlle r 0B0 - 0B1 Programmable interr upt controller 0B2 - 0B3 Motherboard resou rces 0B4 - 0B5 Programmable interr upt controller 0B8 - 0B9 Programmable interr upt controller 0BC - 0BD Programmable in terrupt controlle r 0C0 - [...]

CHAPTER 2 System Utilities[...]

2-2 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Information . . . . . . . . . . . . . . . . . . . . . . [...]

System Utilities 2-3 System Utilities BIOS Setup Utility 0 This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so mos t users do not need to run it. If c onfiguration problems occur , the setup utility may need to be run. Refer to Chapter 4, T ro ub[...]

2-4 System Utilities BIOS 0 The following is a descriptio n of the tabs fo und on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE : The screens provided are for re ference only . Actual valu es may differ by mod el. Information 0 This tab shows a summary of comp uter hardware information. Figure 2-1. BIOS Information T able 2-1 describes the p [...]

System Utilities 2-5 A T API Model Name Model name of Op tical device installed in system System BIOS V ersion System BIOS version VGA BIOS V ersion VGA (video graphic s array) firmware version of system Serial Number Serial number of unit Asset T ag Number Asset tag number of system Product Name Product name of the system Manufact urer Name Manufa[...]

2-6 System Utilities Main 0 This tab allows the user to set system time and date, enable or disable bo ot option and enable or d isable recovery . Figure 2-2. BIOS Main T able 2-2 describes the p arameters shown in Figu re 2-2 . T able 2-2. BIOS Main Parameter Description Format/Option System T ime BIOS system time in 24-hour format Format: HH:MM:S[...]

System Utilities 2-7 F12 Boot Menu Option to use boot menu durin g POST Op tion: Enabled or Disabled D2D Recovery Option to use D2D Re covery func tion Option: E nabled or Disabled SA T A Mode Option to set SA T A controller mo de Option : AHCI or ID E T able 2-2. BIOS Main (Continued) Parameter Description Format/Option[...]

2-8 System Utilities Security 0 This tab sh ows parameters that safegu ard and protect the comp uter from unauthorized use. Figure 2-3. BIOS Security T able 2-3 describes the p arameters shown in Figu re 2-3. T able 2-3. BIOS Security Parameter Description Option Supervisor Password Is Supe rvisor password setting Clear or Set User Password Is User[...]

System Utilities 2-9 NOTE: NOTE : When prompted to enter password, th ree attempt s are allowed before system halts. Resetting BIOS p assword may requ ire computer be returned to dealer . Setting a Password 0 Perform the following to set user or supervisor passwords: 1. Use the ↑ and ↓ keys to highlight t he Set Supervisor Password par ameter a[...]

2-10 System Utilities 3. Press Enter twice without typing anyt hing in Enter New Password and Confirm New Password fields. Computer will set Supervisor Password p arameter to Clear . 4. Press F10 to save changes and exit the BIOS Setup Utility . Changing a Password 0 1. Use th e ↑ and ↓ keys to highlight Set Supervisor Password and press Enter [...]

System Utilities 2-1 1 If the password entered does not match the current pa ssword, the screen shows the Setup Warning dialog. ( Figure 2-8 ) Figure 2-8. Setup W arning: Invalid Pas sword If new password and confirm new p assword strings do not match, the Setup Warning dialog appear s (Figure 2-9). Figure 2-9. Setup W arning: Passwords Do Not Matc[...]

2-12 System Utilities Boot 0 This tab allows chang es to the order of boot devices used to load the operating system. Bootable devices includ e the:  USB diskette drives  Onboard hard disk drive  DVD drive in the module bay Use ↑ and ↓ keys to select a device and press F5 or F6 to change the va lue. Figure 2-10. BIOS Boot[...]

System Utilities 2-13 Exit 0 The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility . Figure 2-1 1. BIOS Exit T able 2-4 describes the p arameters in Figur e 2-1 1. T able 2-4. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save setup item changes to system. Exit Discarding Changes Exit[...]

2-14 System Utilities BIOS Flash Utilities 0 BIOS Flash memory u pdates are required for the following conditions:  New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE : If a Crisis Recovery Disc is not av ailable, create o[...]

System Utilities 2-15 DOS Flash Utility 0 Perform the following to use the DOS Flash Utility : 1. Press F2 during boot to enter S etup Menu . 2. Select Boot Menu to modify boot priority order . Example: If using USB HDD to Update BIOS , move USB HDD to position 1. Figure 2-12. BIOS Boot 3. Insert the USB HDD and reboot com puter . 4. Execute XEWX10[...]

2-16 System Utilities Figure 2-13. DOS Flash Process 5. Fla sh is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE : If AC power is not connected, the follo wing me ssage is show n (Figure 2- 14). Plug in the AC power to continue. Figure 2-14. AC Power Wa rning C:>zq8_00[...]

System Utilities 2-17 WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Double-click WinFlash executable. 2. Click OK to begin update. A progress screen is shown. (Figure 2-1 5) Figure 2-15. InsydeFlash[...]

2-18 System Utilities Remove HDD/BIOS Password Utilities 0 This section provides details about re moving HDD/BIOS passwords. Remove HDD Password as follows: NOTE: NOTE : If the HDD password is incorrectly entered three times, an er ror is generated. (Figure 2-16) Figure 2-16. Password Error S t atus T o reset the HDD password, perform the following[...]

System Utilities 2-19 Figure 2-18. Unlock Passwo rd 5. On original device, enter password (Figure 2-18) in Enter Unlock Password dialog ( Figure 2-17 ).[...]

2-20 System Utilities Removing BIOS Passwords 0 If wrong supervisor password is entered three times, the me ssage System will halt! is displayed on scre en. Figure 2-19. Supervisor Password Error If user is unable to obt ain correct passwo rd then it must be removed. There ar e two methods to do this. Method 1: 0 If BIOS menu item Power on Password[...]

System Utilities 2-21 Miscellaneous Tools 0 Using DMIT ools 0 The DMI (Desktop Management Inter face) T ool copies BIOS information to EEPROM (Electrically Erasable Progr ammable Read-Only Memory). Used in th e DMI poo l fo r h ardware management. When the BIOS shows Verifying DMI pool data, it is checking that the t a ble correlates with the hardw[...]

2-22 System Utilities 3. Press 1 to modify the asset tag key . Figure 2-22. Asset T ag Menu Item 4. Press 2 to modify the product number key . Figure 2-23. Product Name Menu It em[...]

System Utilities 2-23 5. Press 3 to modify serial number key . Figure 2-24. Serial Number Menu Item 6. Press 4 to modify the 1394 GUID number key . Figure 2-25. 1394 GUID Number Menu Item[...]

2-24 System Utilities 7. Press 0 to exit. Figure 2-26. Exit Menu Item 8. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM. Figure 2-27. VEEPROM Command Prompt NOTE: NOTE : When using any of the write options , restart the syste m to make th e new DMI data effective.[...]

System Utilities 2-25 Using the LAN MAC EEPROM Utility 0 Perform the following steps to write MAC (Media Access Cont rol) information to EEPROM: 1. S tart the computer and press F2 during boot to enter the Setup Menu . 2. Select Boot Menu to modify the boot priority order . 3. Insert the USB HDD and reboot the computer . 4. Execute <MAC.bat xxxx[...]

2-26 System Utilities[...]

CHAPTER 3 Machine Maintenance Procedures[...]

3-2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Screw Table . . . . . . . . . . . . . . . . . [...]

3-3 Speaker and Subwoofer Asse mbly Removal . . . . . . . . . . . . . . . 3-41 Speaker and Subwoofer Assembly Instal lation . . . . . . . . . . . . . 3-41 RTC Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42 RTC Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 Thermal Modu[...]

3-4[...]

Machine Maintenance Procedure s 3-5 Machine Maintenance Procedures Introduction 0 This chapter contain s general information ab out the computer , a list of tools needed to perform the required maintena nce and step by step procedures on how to remove and install component s from the computer . General Information 0 The product previews se en in th[...]

3-6 Machine Maintenance Procedures Screw Table 0 T able 3-1 con tains a complete list of the screw s and fasteners asso ciated with this comp uter . T able 3-1. Screws M2.0*3.0-I Qty . - 18 P/N - M2.5*4-I Qty . - 1 1 P/N - M2.5*6.0-I Qty . - 35 P/N - M2.5*4.0-I Qty . - 30 P/N -[...]

Machine Maintenance Procedure s 3-7 Maintenance Flowchart 0 The flowchart in Figure 3- 1 provides a graphic repre sentatio n of the module removal and insta llation sequences. It provid es information on what component s may need to be removed and installed du ring servicing. Figure 3-1. Maintenance Flow Battery SD Dummy Card Lower Logic Door Slave[...]

3-8 Machine Maintenance Procedures Getting Started 0 Flowchart Figure 3-1 identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardwar e component s. Perform the f ollowing prior to performin g any main tenance pr ocedures: 1. Rem ove power (A) from the system and [...]

Machine Maintenance Procedure s 3-9 Battery Pack Removal 0 1. Pla ce computer on flat surface, battery side up. 2. Push battery lock/un lock latch ( A) to unlock position. 3. Pu sh and hold battery release latch (B) to release position. 4. Pull battery pack (C ) from lower c over . Figure 3-3. Battery IMPORT ANT : + Follow local regulations for bat[...]

3-1 0 Machine Maintenance Procedures Dummy Card Removal 0 1. Push dummy card ( A) in to rele ase it from spring latch. 2. Remove dummy ca rd (A). Figure 3-4. Dummy Card Dummy Card Installation 0 1. Insert dummy card (A). 2. Push card until spring latch locks. Refer to Figure 3-4 . A A[...]

Machine Maintenance Procedure s 3-1 1 Base Door Removal 0 Prerequisite: Battery Pack Removal 1. L ocate base door (C) on lower cover as shown in Figure 3- 5 . 2. L oosen nine (9) captive screws (A). 3. Rem ove door fr om lower cover . Figure 3-5. Lower Cover with Battery Base Door Installation 0 1. Inser t door flanges into slots (B) on lower co ve[...]

3-1 2 Machine Maintenance Procedures HDD (Hard Disk Drive) Module Removal 0 Prerequisite: Base Door Removal 1. Locate HDD module (A) on lower co ver as sh own in Figure 3-6 . Figure 3-6. Lower Cove r Overview w ith Base Doo r Removed 2. Disco nnect module connector (A) from mainboard as shown in Figure 3-7 . 3. L ift module out of modu le bay . 4. [...]

Machine Maintenance Procedure s 3-13 HDD Module Installation 0 1. Connect HDD connec tor (B ) to module. Refer to Figure 3-7 . 2. Place module into mod ule bay . 3. Con nect module connector (A) to mainboard. 4. Inst all base door .[...]

3-1 4 Machine Maintenance Procedures DIMM (Dual In-line Memory Module) Module Removal 0 Prerequisite: Base Door Removal 1. Locate module (C) on lower cover . Refer to Figure 3-6 . 2. Push module clips (A) outwards as shown in Figure 3-8 . 3. Pull mo dule out of mainboard connector (B). 4. Rep eat steps 2 and 3 fo r remaining modules. Figure 3-8. DI[...]

Machine Maintenance Procedure s 3-15 WLAN (Wireless Local Area Network) Module Removal 0 Prerequisite: Base Door Removal 1. Locate module (D) on lower cover . Refer to Figure 3-6 . 2. Disconnect main (A) and auxiliary (B) ant enna cables from module as shown in Figure 3-9 . 3. Remove screw (C) ( M2.5*2.3 ) from mainboard. 4. Rem ove module from mai[...]

3-1 6 Machine Maintenance Procedures Slave HDD Door Removal 0 Prerequisite: Battery Pack Removal 1. L ocate slave HDD door (D) on lower cover . Refer to Figure 3-5 . 2. L oosen two (2) captive screws (A) as shown in Figure 3- 10 . 3. Rem ove door fr om lower cover . Figure 3-10. Slave HDD Door Slave HDD Door Installation 0 1. Inser t door flanges i[...]

Machine Maintenance Procedure s 3-17 Slave HDD Module Removal 0 Prerequisite: Slave HDD Door Removal 1. L ocate module (B) on lower cover . Refer to Figure 3-6 . 2. Disco nnect module connector (A) from mainboard as shown in Figure 3-1 1 . 3. Lift module from mod ule bay . 4. Disco nnect module connector (B) from module. Figure 3-1 1. Slave HDD Mod[...]

3-1 8 Machine Maintenance Procedures ODD (Optical Disk Drive) Module Removal 0 Prerequisite: Base Door Removal 1. Remove screw (A) ( M2.5*6.0-I ) from lower cover as shown in Figure 3-12 . 2. Rem ove module (B) from modu le bay . Figure 3-12. ODD Module in Lower Cover 3. Remove two (2) scr ews (C) ( M2.0*3.0-I ) from module as shown in Figure 3-13 [...]

Machine Maintenance Procedure s 3-19 ODD Module Installation 0 1. Inst all module bezel ( E) on module. Refer to Figure 3-13 . 2. Install module bracket (D ) on module and secure two (2) sc rews (C) ( M2.0*3.0-I ). 3. Inser t module (B) into module bay . Refer to Figure 3-12 . 4. Inst all and secure screw (A) ( M2.5*6.0-I ) to lower cover . 5. Inst[...]

3-2 0 Machine Maintenance Procedures Keyboard Removal 0 Prerequisite: ODD (Optical Disk Driv e) Module Removal Slave HDD Door Removal 1. Remove eighteen (1 8) screws (A) ( M2.5*6.0-I ) and two (2) sc rews (B) ( M2.5 *2.3 ) from lower cover as shown in Figure 3-14 . Figure 3-14. Lower Cover Screws 2. Flip computer over onto lower cover . Refer to Fi[...]

Machine Maintenance Procedure s 3-21 3. Lif t keyboar d frame from upper cover , starting from top edge (A). Figure 3-15. Keyboard Frame CAUTION : ! Keyboard FPC (Flexible Prin ted Circuit) can be damage d if removed while mainboard connector is locke d. 4. Car efully flip keyboard as shown in Figure 3- 16 . 5. Disco nnect keyboard FPC (A) fr om ma[...]

3-2 2 Machine Maintenance Procedures 6. Remove six (6) screws (A) ( M1.6*1.35-I ) from keyboard frame as shown in Figure 3-17 . Figure 3-17. Keyboard Module Keyboard Installation 0 1. Inst all module on fra me. Refer to Figure 3-17 . 2. Inst all and secure six (6) screws (A) ( M1.6*1.35-I ) to keyboard frame. 3. Insert keyboard frame flang es ( Fig[...]

Machine Maintenance Procedure s 3-23 5. Place keyboard frame flush aga inst the upper cover . Refer to Figure 3-15 . 6. Inst all and secure e ighteen (1 8) scr ews ( A) ( M2.5*6.0-I ) and two (2) screws (B) ( M2.5*2.3 ) to lower cover . Refer to Figure 3-14 . 7. Inst all slave HDD door . 8. Inst all ODD module.[...]

3-2 4 Machine Maintenance Procedures LCD (Liquid Crystal Display) Module Removal 0 Prerequisite: Keyboard Removal 1. Flip computer over onto LCD cove r . Refer to Figure 3-14 . 2. Disconnect WLAN antenna cables (A) from WLAN modu le connectors as shown in Figure 3-19 . Figure 3-19. WLAN Module Cable s 3. Remove two (2) scr ews (A) ( M2.5*4.0-I ) fr[...]

Machine Maintenance Procedure s 3-25 6. Rem ove adhesive tap e securing WLAN cable (C) to upper co ver . 7. Pull WLAN anten na cable up through uppe r cover . 8. Rele ase all cables from guides. Figure 3-21. LCD Module Cables 9. Remove six (6) screws (E) ( M2.0*3.0-I ) from LCD mo dule hinges as shown in Figure 3-22 . Figure 3-22. LCD Module Hinge [...]

3-2 6 Machine Maintenance Procedures LCD Module Installation 0 1. Inst all LCD module on chassis. 2. Inst all and secure six (6) screws (E) ( M2.0*3.0-I ) to chassis. Refer to Figure 3-22 . 3. Put WLAN antenn a cable down through upper co ver and put all cables in corr ect guides. Refer to Figure 3-21 . 4. Put ad hesive tape hol ding WLAN cable (C)[...]

Machine Maintenance Procedure s 3-27 Upper Cover Removal 0 Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Disconnect touchpad modu le FF C (Flat Flexible Cable) (A), speaker cable (B), Blueto oth cable (C), and micro phone cable (D) fr om mainboard connector s as shown in Figure 3- 23 . Figure 3-23. Upper Cover Cables 2. Remove five ([...]

3-2 8 Machine Maintenance Procedures Upper Cover Installation 0 1. Inst all upper cove r on lower cover . 2. Inst all and s ecure five (5) screws (A) ( M2.5*6.0-I ) and se ven (7) screws (B) ( M2.5*4.0-I ) to upper cover . Refer to Figure 3-24 . 3. Con nect touchpad module FFC (A), spea ker cable (B) , Bluetooth cable (C), and microphone ca ble (D)[...]

Machine Maintenance Procedure s 3-29 Microphone Module Removal 0 Prerequisite: Upper Cover Removal 1. L ocate microphone module (A) on upper cover as shown in Figur e 3-25 . Figure 3-25. Overview of Upper Cover Modules and Cable s 2. Remove screw (A) ( M2.0*3.0-I ) from upper cover as shown in Figure 3-26 . 3. Rem ove microphone module (B) from upp[...]

3-3 0 Machine Maintenance Procedures Microphone Module Installation 0 1. Inst all microphone mod ule (B). Refer to Figure 3-26 . 2. Inst all and secure screw (A) ( M2.0*3.0-I ) to upper cover . 3. Inst all upper cover .[...]

Machine Maintenance Procedure s 3-31 Bluetooth Module Removal 0 Prerequisite: Upper Cover Removal 1. Locate Bluetooth m odule (B) on upper cover . Refer to Figure 3-25 . 2. L ift module (A) from adhesive strip on uppe r cover as shown in Figure 3-27 . 3. Disco nnect module cable (B) fr om module (A). Figure 3-27. Bluetooth Module Bluetooth Module I[...]

3-3 2 Machine Maintenance Procedures T ouchpad Board Removal 0 Prerequisite: Upper Cover Removal NOTE: NOTE : If touchpad module malfunctions, re place upper cover . 1. L ocate touchpad board (D) and touchp ad module (C) on upper cover . Refer to Figure 3-25 . 2. Remove adhesive tape fro m touchpad modu le connecto r (A) as sho wn in Figure 3-28 . [...]

Machine Maintenance Procedure s 3-33 T ouchpad Board Inst allation 0 1. Inst all board by pivoting it around gu ide pin (B). Refer to Figure 3-29 . 2. Install and secure four (4 ) screws (A) ( M2-0.4*2-I ) to upper cove r . 3. Inst all board FFC (C) to up per cover . Refer to Figure 3-28 . 4. Con nect board FFC (C) to boa rd connector (D) and touch[...]

3-3 4 Machine Maintenance Procedures Fingerprint Module Removal 0 Prerequisite: Upper Cover Removal 1. L ocate fingerprint module (E) on upper cover . Refer to Figure 3 -25 . 2. Disco nnect module FFC (A) from modu le connector (B) as shown in Figure 3-30 . 3. Remove module FFC (A) from up per cover . 4. Remove screw (C) ( M2.0*3.0-I ) from upper c[...]

Machine Maintenance Procedure s 3-35 LAN Module Removal 0 Prerequisite: Upper Cover Removal 1. L ocate LAN module (A) on lower cover as shown on Figure 3-31 . Figure 3-31. Lower Cover with Modu les 2. Disco nnect module FFC (A) from modu le connector (B) as shown in Figure 3-32 . 3. Disconnect module FFC (A) from mainboard conn ector (C). Figure 3-[...]

3-3 6 Machine Maintenance Procedures NOTE: NOTE : The LAN module FFC is part of the lo wer cover FRU (Field Replacement Unit) component. Do not remove it. 4. Remove screw (D) ( M2.5*6.0-I ) from lower cover . 5. Remove module from lower cover . LAN Module Installation 0 1. Install module (A) on lower cover . Refer to Figure 3- 31 . 2. Inst all and [...]

Machine Maintenance Procedure s 3-37 USB Module Removal 0 Prerequisite: Upper Cover Removal 1. L ocate USB module (B) on lower cover as shown on Figure 3- 31 . 2. Disco nnect module FFC (A) from modu le connector (B). Refer to Figure 3-33 . 3. Disconnect module FFC (A) from mainboard conn ector (C). Figure 3-33. USB Module NOTE: NOTE : The USB modu[...]

3-3 8 Machine Maintenance Procedures Mainboard Removal 0 Prerequisite: Upper Cover Removal 1. L ocate mainboard on lower co ver as shown in Figure 3-34 . 2. Disco nnect DC-in cable fr om mainboard connector ( A). 3. Disco nnect speaker cable fr om mainboard connector (B). 4. Disco nnect LAN module FFC from main board connector (C). 5. Disco nnect U[...]

Machine Maintenance Procedure s 3-39 6. Flip mainboard over as shown in Figure 3- 35 . 7. Disco nnect cable from mainbo ard connector (A). Figure 3-35. Mainboard Connectors ( Bottom) 8. Flip mainboard over as shown in Figure 3- 36 . 9. Remove two (2) scr ews (A) ( M2.5*6.0-I ) from lower cover . Figure 3-36. Mainboard in Lower Cover NOTE: NOTE : Co[...]

3-4 0 Machine Maintenance Procedures 1 1. Remove mainboard by pu lling away from left si de (C) of lower cover . Mainboard Installation 0 1. Inst all mainboard by slid ing left side at a slight angle into slots on left side (C) of lower cover . Refer to Figure 3-36 . NOTE: NOTE : Connectors on lef t side of mainboard (i.e. USB 3.0, HDMI, etc.) are [...]

Machine Maintenance Procedure s 3-41 S peaker and Subwoofer Assembly Removal 0 Prerequisite: Mainboard Remova l 1. L ocate speaker and subwoo fer assembly (A and B) on the lower cove r as shown in Figure 3-37 . Figure 3-37. Sp eaker and Subwoofer Overview 2. Rem ove the speaker to mainbo ard cables (C) located on the lower cover . Figure 3-37 . 3. [...]

3-4 2 Machine Maintenance Procedures R TC Battery Removal 0 Prerequisite: Mainboard Remova l 1. Locate RTC battery (A) on mainboar d as shown in Figure 3-38 . Figure 3-38. Mainboard (bottom) Overview 2. Disco nnect R TC battery cable from mainboar d connector (A) as shown in Figure 3-39 . 3. Rem ove RTC ba ttery from mainboard. Figure 3-39. RTC Bat[...]

Machine Maintenance Procedure s 3-43 R TC Battery Installation 0 1. Inst all R TC battery (A) on mainboard. Refer to Figu re 3-38 . 2. Con nect RTC battery cable to mainboa rd connector (A). Refer to Figure 3-39 . 3. Inst all mainboard.[...]

3-4 4 Machine Maintenance Procedures Thermal Module Removal 0 Prerequisite: Mainboard Remova l 1. L ocate thermal module (B) and heatsink (E) on mainboard. Refer to Figur e 3-38 . 2. Disco nnect module cable from mainboa rd connector (A) as shown in Figure 3-40 . 3. Loosen four (4) captive screw s (B). 4. Remove four (4) no n-captive screws (C) ( M[...]

Machine Maintenance Procedure s 3-45 Thermal Module Installation 0 IMPORT ANT : + Apply suitable therma l grease and ensure all heat p ads are in place before replacing module. CAUTION : ! Make sure thermal grease does not spill on mainboar d because it may cause damage. The following thermal gr ease types are approved for use:  Silmore GP50 [...]

3-4 6 Machine Maintenance Procedures 4. Inst all and secure four (4) non -captive screws (C) ( M2.5*4.0-I ) in reverse num erical order from five (5) to eight (8 ) to mainboard. Refer to Figure 3-39 . 5. Inst all and secure th ree (3) non-ca ptive screws (D) ( M2.5*4.0- I ) to mainboard. 6. Secu re four (4) captive screws (B). 7. Con nect module ca[...]

Machine Maintenance Procedure s 3-47 CPU Removal 0 Prerequisite: Thermal Module Removal 1. Locate CPU module (D) on mainboard. Refer to Figure 3-38 . 1. T urn captive screw (A) lef t 180º as shown in Figure 3-42 . 2. Remove CPU from socket. Figure 3-42. CPU in Socket CPU Installation 0 1. Align CPU marker (B ) with socke t marker (C) and install C[...]

3-4 8 Machine Maintenance Procedures PCH Heatsink Removal 0 Prerequisite: Mainboard Remova l 1. Locate PCH heatsink (C) o n mainboard. Refer to Figure 3-38 . 2. L oosen two (2) captive screws (A) as shown in Figure 3- 43 . 3. Rem ove PCH heatsink from mainbo ard. Figure 3-43. PCH Heat sink A A[...]

Machine Maintenance Procedure s 3-49 Figure 3-44. Mainboard Recycling IMPORT ANT : + Circuit boards >10 cm² must be re cycled. Follow loca l regulations fo r disposal. PCH Heatsink Inst allation 0 1. Inst all PCH heat sink (C) on mainboard. Refer to Figur e 3-38 . 2. Secu re two (2) captive screws (A) to main board. Refer to Figure 3-43 . 3. In[...]

3-5 0 Machine Maintenance Procedures LCD Module Removal and Installation Instructions 0 The LCD module must be disassembled in a cle an room environment. Disassembly ou tside of a cle an ro om en vironment ca n allow fo reign ob ject matter to ente r the sealed area between the LCD panel and glass cover . If a clean room is not available, contact t[...]

CHAPTER 4 T roubleshooting[...]

4-2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 No Display Issues . . . . . . . . . . . . . . . . . . . .[...]

T roubleshooting 4-3 T roubleshooting Introduction 0 This chapter contains information about tro ubleshootin g common problem s associated w ith the noteboo k. General Information 0 The following procedu res are a guide for tr oubl eshooting computer pr oblems. The step by step procedures a re designed to be per formed as described. NOTE: NOTE : Th[...]

4-4 T roubleshooting Power On Issues 0 If the system does not power on, perform the following, one at a time, to correct the problem. Do not replace a non-d efective FRU: Figure 4-1. Power On Issue Computer Shuts Down Intermittently 0 If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected t[...]

T roubleshooting 4-5 No Display Issues 0 If the Display does not work, perform the fo llowing, one at a time. Do not replace a non-defective FRU: Figure 4-2. No Display Issue No POST or Vi deo 0 If the POST or video doe s not appear , perform the followi ng, one at a time. 1. Make sure that int ernal display is selected. Switching betw een internal[...]

4-6 T roubleshooting seconds. 4. Connect the power and reboo t the computer . 5. Connect an external monitor to the computer and switch between the internal d isplay and the external disp lay is by pressing Fn+F5 . 6. If the POST or video appears on the external display only , refer to LCD Failure . 7. Disconnect power and all exter nal devices inc[...]

T roubleshooting 4-7 LCD Failure 0 If the LCD fa ils, perform the following , one at a time. Do not replace a non-defective FRU: Figure 4-3. LCD Failure Sta r t Check LCD mo d u le? Swa p LCD cab le /L CD p anel OK NG Check MB LCD co nn ect o r and cab le ? Reas s emb le Re-plug LCD c able OK NG Swa p M /B[...]

4-8 T roubleshooting Keyboard Failure 0 If the Keyboard fails, p erform the following, one at a time. Do no t replace a non-defective FRU: Figure 4-4. Keyboard Failure No No START Keyboard FPC well connected? Connect it well Keyboard OK? Replace keyboard Replace M/B[...]

T roubleshooting 4-9 T ouchpad Failure 0 If the T ouchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-5. T ouchpad Failure Sta r t OK NG OK NG Check M/ B T/P FFC Re- assemb le th e T/P FFC to M/B Check To u c h P a d S w ap /R eas semb le th e T/ P boa rd or T/P FFC Swa p M /B[...]

4-10 T roubleshooting Internal S peaker Failure 0 If internal S peakers fail, perfor m the following, one at a tim e. Do not replace a no n-defective FRU: Figure 4-6. Internal Speaker Failure Sound Problems 0 Perform the following , one at a time. 1. Boot the computer . 2. Navigate to St ar t ´ Control Panel ´ System and Maintenance ´ System ´ [...]

T roubleshooting 4-1 1  Click Mixer to verify that other audio applicati ons are set to 50 and not muted. 6. Navigate to St ar t ´ Control Panel ´ Hardware and Sound ´ Sound . Confirm that S p eakers are selecte d as the default audi o device (green check ma rk). NOTE: NOTE : If S peakers does not show , right-click on the Playback t ab and s[...]

4-12 T roubleshooting Microphone Failure 0 If internal or external Microp hones fail, perform the followin g, one at a time. Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Sta r t ´ Control Panel ´ Hardware and Sound ´ Sound and select the Recording tab . 2. Right click on the Recording tab and select Show Di[...]

T roubleshooting 4-13 USB Failure 0 If the USB fails, perform the following, one at a ti me. Do not replace a non-defective FRU: Figure 4-8. USB Failure Sta rt Check US B/ B to M/ B cab le Re- assemb le th e US B / B cab le to M/ B OK NG Check US B/ B OK S w ap US B/ B and US B cab le OK NG Swa p M /B[...]

4-14 T roubleshooting Other Functions Failure 0 1. Check if drives are functioning correctly . 2. Check if external mo dules are f unctioning c orrectly . 3. Change mainboard to check if current one is defective.[...]

T roubleshooting 4-15 Intermittent Problems 0 Intermittent syste m han g pr oblems can be caused by a var iety of re asons that have no thing to do with a hardware de f ect, such as: cosmic radiation, el ectrostatic dischar ge, or sof tware errors. FRU replacemen t should be considered only wh en a recurring problem exist s. When analyzing an inter[...]

4-16 T roubleshooting Post Codes 0 The following a re the Ins ydeH2O™ Fu nctionality PO ST code tables. The componen ts of the POST code t able includes: SEC pha se, PEI p hase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. T able 4-1. POST Code Range Phase POST Code Range SEC 0x0 1 - 0x0F PEI 0x7 0 - 0x9F DXE 0x4 0 - 0x6F[...]

T roubleshooting 4-17 SEC_FORCE_MAX_RA TIO* SEC 08 Tu ne CPU freque ncy ratio to maximum level SEC_GO_TO_SECST ARTUP SEC 09 Setup BIOS ROM cache SEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware V olume * 3rd p arty relate fun ctions – Plat form depende nce. T able 4-3. PEI Phase POST Code T able: Functionality Name ( Include PostCode.h) Phase Post C[...]

4-18 T roubleshooting PEI_RECOVERY_MEDIA_FO UND PEI 8 5 Found Recovery image PEI_RECOVERY_MEDIA_NO T_FOUND PEI 86 Recovery image not found PEI_RECOVERY_LOAD_FILE _DONE PEI 87 Load Recovery Image completed PEI_RECOVERY_ST ART_FLA SH PEI 88 S tart Flash BIOS wit h Recover y image PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM PEI_FINDING_DXE_CORE [...]

T roubleshooting 4-19 DXE_SMBUS_INIT DX E 50 SM BUS Driver Initialization DXE_SMART_TIMER_INIT DX E 51 8259 Initialization DXE_PCRTC_INIT DX E 52 RT C Initialization DXE_SA T A_INIT* DXE 53 SA T A Controller early Initialization DXE_SMM_CONTROLER_INI T* DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUP T* DXE 55 Setup Legacy Interr upt service D[...]

4-20 T roubleshooting BDS_PCI_ENUMERA TION_END BDS 1 5 PCI enumeration complete BDS_CONNECT_CO NSOLE_IN BDS 16 Keyboard Controller , Keyboard and Mou se initialization BDS_CONNECT_CO NSOLE_OUT BDS 1 7 Vid eo device initialization BDS_CONNECT_ST D_ERR BDS 1 8 Error report device initialization BDS_CONNECT_US B_HC BDS 19 USB host controller initializ[...]

T roubleshooting 4-21 BDS_ENUMERA T E_ ALL_BOOT_ OP TION BDS 27 Get boot device information BDS_END_OF_BOO T_SELECTION BDS 28 End of boot sele ction BDS_ENTER_SETUP BDS 29 Enter Setup Menu BDS_ENTER_BOOT _MANAGER BDS 2A Enter Boot manager BDS_BOOT_DEVICE _SELECT BDS 2B T ry to boot system to OS BDS_EFI64_SHADO W_ALL_LEGACY_R O M BDS 2C Shadow Misc [...]

4-22 T roubleshooting T able 4-6. S3 Functions POST Code T able: Functionality Name (Include PostCode.h) Phase Post Code Description S3_RESTORE_MEM ORY_CONTROLLER PEI C0 Memory initial for S3 resume S3_INST ALL_S3_ME MORY PEI C1 Get S3 resume required dat a from memory S3_SWITCH_ST ACK PEI C2 S tart to use memory during S3 re sume S3_MEMORY_CALL B[...]

T roubleshooting 4-23 ASL_ENTER_S5 ASL 55 Prep are to enter S5 ASL_W AKEUP_S1 ASL E1 System wake up from S1 ASL_W AKEUP_S3 ASL E3 System wake up from S3 ASL_W AKEUP_S4 ASL E4 System wake up from S4 T able 4-8. SMM Functions POST Code T able: Functionality Name (Include PostCode.h) Phase Post Code Description SMM_IDENTIFY _FLA SH_DEVICE SMM 0x A0 I[...]

4-24 T roubleshooting T able 4-9. InsydeH2ODDT Debugger POST Code T able: Functionality Na me (Include PostCode.h) PostCode Description Used by Insyde debugger 0x0D W aiting for device conne ct Used by Insyde debugger 0xD0 W aiting for device connect Used by Insyde debu gger 0xD1 InsydeH2ODDT Ready Used by Insyde debu gger 0xD2 EHCI not found Used[...]

CHAPTER 5 Jumper and Connector Locations[...]

5-2 Mainboard Jumper and C onnector Locations . . . . . . . . . . . . . . 5 -3 Clearing Password Check a nd BIOS Recovery . . . . . . . . . . . . . 5-5 Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 BIOS Recovery by Crisis [...]

Jumper and Connector Locati ons 5-3 Jumper and Connector Locations Mainboard Jumper and Connector Locations 0 Figure 5-1. Mainboard T op T able 5-1. Mainboard T op Item Descript ion Item Description U14 eSA T A CONN CN3 KEYBOARD CONN U21 ALC669 CODEC U7 E C ROM CN7 M IC CONN CN6 T OUCH P AD CONN CN4 ARCAD KEY CONN CN1 1 CARD READER CN5 L VDS CONN C[...]

5-4 Jumper and Connector Locations Figure 5-2. Mainboard Bott om T able 5-2. Mainboard Bottom Item Descript ion Item Description CN17 VGA CONN CN15 F AN CONN CN18 HDMI CONN U33 CPU SOCKET CN20 eSA T A CONN CN22 HDD CONN CN23 USB 3.0 CONN PJ1 BA TTERY CONN CN25 LINE_IN Jack CN14 WIFI CONN CN27 MIC CONN U42 PCH CN30 HP/SPIDIF CONN CN26 HDD CONN CN24 [...]

Jumper and Connector Locati ons 5-5 Clearing Password Check and BIOS Recovery 0 This section provides users with the st andard operating proc edures of clear ing passwor d and BIOS recovery for the Acer AS8 950G . The machine provides one Hard ware Open Gap on main board for clear ing passwor d check, and one hot key for enabling BIOS Recovery . Cl[...]

5-6 Jumper and Connector Locations Clear CMOS Jumper 0 Figure 5-3. CMOS Jumper BIOS Recovery by Crisis Disk 0 BIOS Recovery Boot Bloc k 0 BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable th is feature to restore the BIOS firmware to a successful one once the pre[...]

Jumper and Connector Locati ons 5-7 S teps for BIOS Recovery from USB S t orage 0 NOTE: NOTE : Prior to performing the re covery , prepare a Crisis USB key . The Crisis USB key is created by executing th e Crisis Disk pr og ram on another system with Windows 7 OS. T o Create a Crisis USB key , perform the following: 1. Format the USB storag e disk [...]

5-8 Jumper and Connector Locations[...]

CHAPTER 6 FRU (Field Replaceable Unit) List[...]

6-2 Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8 Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19[...]

FRU (Field Replac eable Unit) List 6-3 FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Fie ld Replaceable Unit) listing in global configurations for the Acer AS8950G . Refer to this chapter whenever orderi ng for part s to repair or for RMA ( Return Mer chandise Aut horization). NOTE: NOTE : WHEN ORDERING FRU P ARTS, check[...]

6-4 FRU (Field Replaceable Unit) List Exploded Diagrams 0 Figure 6-1. Upper & Lower Cover Exploded Diagram T able 6-1. Upper & Lower Cover Exploded Diagram No. Descrip tion Acer Part No. 1 Battery BT .00805.015 2 KB COVER SUB ASSY 60.PWC07.001 3 KB KB.I170A.179 4 T OP ASSY including microphone 60.RCN07.001 5 MB MB.RCN06.001 1 2 3 4 5 6 7 8 [...]

FRU (Field Replac eable Unit) List 6-5 6 LAN/B ASSY 55.RCN07.001 7 USB/B ASSY 55.RCN07.002 8 THERMAL MODULE ASSY 60.RCN07.003 9 BASE SUB ASSY 60.RCN07.002 10 DVD BLUE RA Y 6M.RCN07.001 1 1 1ST HDD KH.1600 4.008 12 2ND HDD KH.16004.008 13 RAM DOOR ASSY 42.RCN07.001 14 2ND HDD DOOR 42.RCN07.003 15 VGA HEA TSINK 33.RCN07.001 16 BLUETOOTH MODULE BH.21 [...]

6-6 FRU (Field Replaceable Unit) List Figure 6-2. LCD Assembly Exploded Diagram T able 6-2. LCD Assembly Exploded Diagram No. Description Acer Part No. 1 Camera HF1315 (in LCD 18.4” F HD Glare ass y .) See LCD 18.4” F HD Glare assy . 2 Screw M2.0 x 3.0-I 86.S0207.001 3 Glass Hinge-L (in LCD 18.4” FHD Glare assy .) See LCD 18.4” FHD Glare as[...]

FRU (Field Replac eable Unit) List 6-7 1 1 Glass 0.7-2 See LCD 18.4” FHD Glare assy . 12 LCD Non-bezel See LCD 18.4” FHD Glare assy . 13 LCD Bezel Tuba Slee ve Sub Assy . See LCD 18.4” FHD Glare assy . 14 Hinge Cap R See LCD 18.4” FHD Glare assy . 15 Screw M2.5 x 5.0-I Not available at time of printing 16 Cable Assy . (in LCD 18.4” FHD Gl[...]

6-8 FRU (Field Replaceable Unit) List FRU List 0 T able 6-3. FRU List Category Descrip tion P/N ADAPTER Adapter DEL T A 120W-DE 1 9V 1.7x5.5x1 1 Green ADP-120ZB BBGB, L V5+OBL LED LF AP .12001.009 Adapter LITE-ON 120W-DE 19V 1.7x5.5x1 1 Green P A-1 121-04AC, L V5+OBL LED LF AP .12003.003 BA TTER Y Battery P ANASONIC AS10C Li-Ion 4S2P P ANASONIC 8 c[...]

FRU (Field Replac eable Unit) List 6-9 USB BOARD 55.RCN07.002 FP BOARD 55.RCN07.003 TOUCHP AD BUTTON BOARD 55.RCN07.004 CABLE POWER CORD US 3PIN ROHS 27.T AXV7.001 POWER CORD PRC 3P Y536B30001218008 27.T A TV7.004 POWER CORD(S.A) 1.8M 3BLACK FZ010008-006 27.T48V7.001 POWER CORD ARGENTINE 3 P IN BLACK 27.S0207.001 POWER CORD AU W/LABEL (3 PIN ) 27.A[...]

6-1 0 FRU (Field Replaceable Unit) List BLUETOOTH CABLE (8P) 50.PWC07.003 BLUETOOTH CABLE (6P) 50.RCN07.001 CASE/COVER/BRACKET ASSEMBL Y KB FRAME (FOR 103KS) 60.PWC07.001 KB FRAME (FOR 104KS) 60.PWC07.009 KB FRAME (FOR 107KS) 60.PWC07.010 UPPER CASE (W/FP FFC,TP FFC, TP BUTTON FFC) 60.RCN07.001 LOWER CASE 60.RCN07.002 BASE DOOR (see image) 42.RCN07[...]

FRU (Field Replac eable Unit) List 6-1 1 2ND HDD DOOR FOR EMPTY 42.PWC07.001 FP BRACKER 33.PWC07.001 DUMMY CARD 42.PWC07.003 CPU/PROCESSOR CPU Intel Core i7 i7 -2820QM PGA 2.3G 45W 4/8 KC.28201.QMP CPU Intel Core i7 i7 -2720QM PGA 2.2G 45W 4/8 KC.27201.QMP CPU Intel Core i7 i7 -2720QM PGA 2.2G 45W 4/8 KC.27201.QMP CPU Intel Core i7 i7 -2630QM PGA 2[...]

6-1 2 FRU (Field Replaceable Unit) List DVD/RW SUPER MUL TI MODULE 12.7mm DL 8X 6M.RCN07.00 1 ODD HLDS Super-Multi DRIVE 12.7mm T ray DL 8X G T32N (R5-2) LF W/O bezel SA T A with Renesas solution + PCC LD (HF + Windows 7) KU.0080D.055 ODD HLDS Super-Multi DRIVE 12.7mm T ray DL 8X G T34N LF W/O bezel SA T A Zero Power Supported, PCC LD (HF + Windows[...]

FRU (Field Replac eable Unit) List 6-13 ODD BEZEL (BLUE RA Y) 42.PWC07 .008 ODD BRACKET 33.PWC07.002 BD RW DRIVE BD RW MODULE 12.7mm DL 4X 6M.RCN07.003 ODD P ANASON IC BD R W 12.7mm T ray DL 4X UJ240A LF W/O bezel SA T A (HF+Windows 7) KU.00407.015 ODD BEZEL (BLUE RA Y) 42.PWC07 .008 ODD BRACKET 33.PWC07.002 HDD/HARD DISK DRIVE T able 6-3. FRU List[...]

6-1 4 FRU (Field Replaceable Unit) List HDD TOSHIBA 2 .5" 5400rpm 160GB MK1665GSX, Capricorn BS, 320G/P SA T A 8MB LF F/W :GJ001J KH.16004.008 HDD SEAGA TE 2.5" 5400rpm 250GB ST9250315AS, 9HH132-189 , Wyatt with new pcb SA T A 8MB LF F/W:0001SDM1 KH.25001.019 HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B SA T A LF F/W:C60F Di[...]

FRU (Field Replac eable Unit) List 6-15 HDD SEAGA TE 2.5" 5400rpm 500GB ST9500325AS,9HH134-189, Wy att with new pcb SA T A 8MB LF F/W:0001SDM1 KH.50001.017 HDD HGST 2.5" 5400rpm 500GB HTS545050B9A300 Panther B SA T A LF F/W:C60F Disk imbalance criter ia = 0.014g-cm KH.50007.010 HDD WD 2.5" 5400rpm 500GB WD5000BPVT -22HXZT1,ML375_AF ,[...]

6-1 6 FRU (Field Replaceable Unit) List Keyboard ACER AF7P_A10S AF7P 103KS Silver US Intern ational KB.I170A.200 Keyboard ACER AF7P_A10S AF7P 103KS Silver US International w/ Hebr ew KB.I170A.201 Keyboard ACER AF7P_A10S AF7P 103KS Silver Korean KB.I170A.188 Keyboard ACER AF7P_A10S AF7P 104KS Silver Bulgaria KB.I170A.289 Keyboard ACER AF7P_A10S AF7P[...]

FRU (Field Replac eable Unit) List 6-17 Keyboard ACER AF7P_A10S AF7P 104KS Silver Swiss/G KB.I170A.196 Keyboard ACER AF7P_A10S AF7P 104KS Silver Portuguese KB.I170A.191 Keyboard ACER AF7P_A10S AF7P 104KS Silver Norwegian KB.I170A.190 Keyboard ACER AF7P_A10S AF7P 107KS Silver Japanese KB.I170A.187 LCD MODULE LED LCD FLUSH MODULE 18.4 WUXGA GLARE W/A[...]

6-1 8 FRU (Field Replaceable Unit) List Memory SAMSUNG SO-DIMM DDRIII 1333 4GB M471B5273CH0-CH9 LF 256*8 46nm KN.4GB0B.010 Memory SAMSUNG SO-DIMM DDRIII 1066 4GB M471B5273BH1-CF8 LF 256*8 0.0 55um KN.4GB0B.007 HEA TSINK VGA HEA T SINK 33.RCN07.001 PCH HEA T SINK 60.PUM07.006 THERMAL MODULE DIS (45W) 60.RCN07.003 SPEAKER SPEAKER MODULE (W/ L/R) FRON[...]

FRU (Field Replac eable Unit) List 6-19 Screw List 0 T able 6-4. Screw List Category Description P/N SCREW SCREW M2.5*6-I(BN I)(NYLOK) 86.A08 V7.004 SCREW M2.5*4.0-I(NI) (NYLOK) 8 6.PWC07.001 SCREW M2.5*4-I(BNI) 86.N1407.003 SCREW M2.5*2.3-I(BZN)( NYLOK)IRON 86.PWC07.002 SCREW M2.0*3.0-I IRON 86.S0207.001 SCREW M2-0.4 *2-I(BNI)(NYL OK)(7,0.6)I RON [...]

6-2 0 FRU (Field Replaceable Unit) List[...]

CHAPTER 7 Model Definition and Configuration[...]

7-2 AS8950G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3[...]

Model Definition and Configuration 7-3 Model Definition and Configuration AS8950G 0 T able 7-1. RO, Description Model RO Country P/N Description AS8950G-26 3121.5TBnss EMEA ME LX.RCN02 .012 AS8950G-263121.5TBnss EM W7HP64EMASME 1 MC GRANVILE_PRO2GBCFPssQ_3D4 V3UJ 4G+4G+4G/750+750/BT/8L3.0/5R/ CBUL_bgn_FP_1.3C_AL_ARA1 AS8950G-26 3121.5TWnss EMEA UK [...]

7-4 Model Definition and Configuration AS8950G-26 34G1 TMnss TWN G CTWN LX.RCR02.006 AS8950G-2634G1 TMnss W7HP64ASTW1 MC WHISTLER_PRO1GBCFPssQ_3D4 V3UJ 2*2G/500_L+500_L/BT/8L3.0/5R/C BUL_bgn_FP_1.3 C_AL_TC41 AS8950G-26 34G1 TMnss EMEA ES LX.RCN02.014 AS8950G-2634G1 TMnss W7HP64ASES1 MC GRANVILE_PRO2GBCFPssQ_3D4 V3J 2*2G/500_L+500_L/8L3.0/5R/CBUL _b[...]

Model Definition and Configuration 7-5 AS8950G-26 34G75Mnss EMEA FR LX.RCR02.002 AS8950G-2634G75Mnss W7HP64ASFR1 MC WHISTLER_PRO1GBCFPssQ_3D4 V3UJ 2*2G/750/BT/8L3.0/5R/CBUL_b gn_ FP_1.3C_AL_FR21 AS8950G-26 34G75Mnss EMEA TR LX.RCR02.001 AS8950G-2634G75Mnss EM W7HP64EMASTR 1 MC WHISTLER_PRO1GBCFPssQ_3D4 V3UJ 2*2G/750/BT/8L3.0/5R/CBUL_b gn_ FP_1.3C_A[...]

7-6 Model Definition and Configuration AS8950G-26 38G1.28TMn ss AAP PH LX.RCN07.007 AS8950G-2638G1.28TMnss EM W7UT64EMASPH1 MC GRANVILE_PRO2GBCFPssQ_3D4 V3UJ 2*4G/640+6 40/BT/8L3. 0/5R/CBUL_ bgn_FP_1.3C_AL_ES61 AS8950G-26 38G1.28TMn ss EMEA ES LX.RCN02.016 AS8950G-2638G1.28TMnss W7HP64ASES1 MC GRANVILE_PRO2GBCFPssQ_3D4 V3J 2G+2G+2G+2G/64 0+640 /8L3[...]

Model Definition and Configuration 7-7 AS8950G-26 38G1.5TMnss EMEA ZA LX.RCN02.024 AS8950G-2638G1.5TMnss EM W7HP64EMASZA 2 MC GRANVILE_PRO2GBCFPssQ_3D4 V3UJ 2*4G/750+7 50/BT/8L3. 0/5R/CBUL_ bgn_FP_1.3C_AL_ES61 AS8950G-26 38G1.5TWiss EMEA RU LX.RCN02.019 AS8950G-2638G1.5TWiss W7HP64RUASRU1 MC GRANVILE_PRO2GBCFPssQ_3D4 V3UJ 2G+2G+2G+2G/75 0+750 /BT/8[...]

7-8 Model Definition and Configuration AS8950G-26 38G1.5TWns s EMEA UK LX.RCN02.009 AS8950G-2638G1.5TWnss W7HP64ASGB1 MC GRANVILE_PRO2GBCFPssQ_3D4 V3UJ 2*4G/750+7 50/BT/8L3. 0/5R/CBUL_ bgn_FP_1.3C_AL_EN1 1 AS8950G-26 38G1 TBnss EMEA DK LX.RCN02.017 AS8950G-2638G1 TBnss W7HP64ASDK2 MC GRANVILE_PRO2GBCFPssQ_3D4 V3UJ 2*4G/500_L+500_L/BT/8L3.0/5R/C BUL[...]

Model Definition and Configuration 7-9 AS8950G-27 28G1.5TMnss AAP AU/NZ LX.RCR02.013 AS8950G-2728G1.5TMnss W7HP64ASAU1 MC WHISTLER_PRO1GBCFPssQ_3D4 V3UJ 2G+2G+2G+2G/75 0+750 /BT/8L3.0/ 5R/CBUL_bgn_FP_1.3C_AL _ES62 AS8950G-27 28G1.5TWns s AAP AU/NZ LX.RCR02.01 1 AS8950G-2728G1.5TWnss W7HP64ASAU1 MC WHISTLER_PRO1GBCFPssQ_3D4 V3UJ 2G+2G+2G+2G/75 0+750[...]

7-1 0 Model Definition and Configuration AS8950G-26316 1.5T Wnss A T LX.RCN02.023 Ci72630QM NLED18.4WUXGAGL AS8950G-26316 1.5T Wnss TH LX.RCN07.002 Ci72630QM NLED18.4WUXGAGL AS8950G-2634G1 TBn ss FR LX.RCN02.001 Ci72630QM NLED18.4WUXGAGL AS8950G-2634G1 TBn ss GCTWN LX.RCR02.009 Ci72630QM NLED18.4WUXGAGL AS8950G-2634G1 TMn ss GCTWN LX.RCR02.006 Ci72[...]

Model Definition and Configuration 7-1 1 AS8950G-2638G1.5T Bnss DE LX.RCN02.003 Ci72630QM NLED18.4WUXGAGL AS8950G-2638G1.5T Bnss GR LX.RCN02.020 Ci72630QM NLED18.4WUXGAGL AS8950G-2638G1.5T Bnss IT LX.RCN0 2.005 Ci72630QM NLED18.4WUXGAGL AS8950G-2638G1.5T Bnss ME LX.RCN02.021 Ci72630QM NLED18.4WUXGAGL AS8950G-2638G1.5T Mnss AU/NZ LX.RCR02.012 Ci7263[...]

7-1 2 Model Definition and Configuration AS8950G-2728G1.5T Wnss AU/NZ LX.RCR02.01 1 Ci72720QM NLED18.4WUXGAGL AS8950G-2728G1.5T Wnss TH LX.RCN07.003 Ci72720QM NLED18.4WUXGAGL AS8950G-2728G89M n ss WW S2.RCR07.001 Ci72720QM NLED18.4WUXGAGL AS8950G-28216 1.5T Wnss WW S2.RCN07.002 Ci72820QM NLED18.4WUXGAGL AS8950G-28 2161 TWn ss WW S2.RCN07.001 Ci7282[...]

Model Definition and Configuration 7-13 AS8950G-2634G 75Mnss FR LX.RCR02.002 WHISTLER_PRO 1G-DDR 3 (64*16*8) AS8950G-2634G 75Mnss TR LX.RCR02.001 WHISTLER_PRO 1G-DDR 3 (64*16*8) AS8950G-2634G 75Wiss RU LX.RCR02.007 W HISTLER_ PRO 1G-DDR3 (6 4*16*8) AS8950G-2634G 82Mnss WW S2.RCR02.002 WHISTLER_ PRO 1G- DDR3 (64*16*8) AS8950G-2636G 1.28TWnss UK LX.R[...]

7-1 4 Model Definition and Configuration AS8950G-2638G 1.5TWnss TH LX.RCN07.001 GRANVILE_PRO 2G-DDR3 (128*16*8) AS8950G-2638G 1.5TWnss UK LX.RCN02.009 GRANVILE_PRO 2G-DDR3 (128*16*8) AS8950G-2638G 1T B n s s DK LX.RCN02.017 GRANVILE_PRO 2G-DDR3 (128*16*8) AS8950G-2638G 1T B n s s DE LX.RCN02.006 GRANVILE_PRO 2G-DDR3 (128*16*8) AS8950G-2638G 1T B n [...]

Model Definition and Configuration 7-15 AS8950G-2634G1 TBnss FR LX.RCN02.001 SO2G BIII10 SO2GBIII10 AS8950G-2634G1 TBnss GCTWN LX.RCR02. 009 SO2GBIII10 SO2G BIII10 AS8950G-2634G1 TMnss GCTWN LX.RCR02. 006 SO2GBIII10 SO2G BIII10 AS8950G-2634G1 TMnss ES LX.R CN02.014 SO2GBIII10 SO 2GBIII10 AS8950G-2634G6 4Bnss UK LX.RCR02. 003 SO4GBIII10 N AS8950G-26[...]

7-1 6 Model Definition and Configuration AS8950G-2638G1. 5TBnss IT LX.RCN02.005 SO4GBII I10 SO4GBIII10 AS8950G-2638G1. 5TBnss ME LX.RCN02.021 SO4G BIII10 SO4GBIII10 AS8950G-2638G1. 5TMnss AU/NZ LX.RCR02.012 SO 2GBIII10 SO2GBIII10 AS8950G-2638G1. 5TMnss ZA LX.RCN02.024 SO4G BIII10 SO4GBIII10 AS8950G-2638G1. 5TWiss RU LX.R CN02.019 SO2GBIII10 SO 2GBI[...]

Model Definition and Configuration 7-17 AS8950G-2728G8 9Mnss WW S2.RCR07.001 SO2GBIII10 SO2GBIII10 AS8950G-28216 1. 5TWnss WW S2.RCN07.002 SO4GBIII10 SO4GBIII10 AS8950G-28216 1 T Wnss WW S2.RCN07.001 SO4GBIII10 SO4GBIII10 T able 7-5. Memory 3 & 4 Model Country P/N Memory 3 Memory 4 AS8950G-26312 1. 5TBnss ME LX.RCN02. 012 SO4GBIII10 N AS8950G-2[...]

7-1 8 Model Definition and Configuration AS8950G-2634G7 5Wiss RU LX.RCR02.007 N N AS8950G-2634G8 2Mnss WW S2.RCR02. 002 N N AS8950G-2636G1. 28TWnss UK LX.RCN02.013 SO 2GBIII10 N AS8950G-2636G1 TWnss UK LX.RCN02. 01 1 N N AS8950G-2638G1. 28TMnss PH LX.RCN02.02 2 N N AS8950G-2638G1. 28TMnss PH LX.RCN07.00 7 N N AS8950G-2638G1. 28TMnss ES LX.RCN02. 01[...]

Model Definition and Configuration 7-19 AS8950G-2638G1 TBnss DK LX.RCN02. 017 N N AS8950G-2638G1 TBnss DE LX.RCN02.006 SO 2GBIII10 SO2GBIII10 AS8950G-2638G1 TBnss DE LX.RCN02.008 SO 2GBIII10 SO2GBIII10 AS8950G-2638G1 TBnss IT LX.R CN02.004 N N AS8950G-2638G1 TMnss ES LX.RCN02. 015 SO2GBIII10 SO 2GBIII10 AS8950G-2728G1. 5TBnss AU/NZ LX.RCR02.010 S O[...]

7-2 0 Model Definition and Configuration AS8950G-2634G1 TMnss GCTWN LX.RCR02.006 N5 00GB5.4KS N500GB5.4KS AS8950G-2634G1 TMnss ES LX.RCN02.014 N500GB5.4KS N500GB5.4KS AS8950G-2634G6 4Bnss UK LX.RCR02.003 N640GB5.4KS N AS8950G-2634G6 4Bnss UK LX.RCR02.008 N640GB5.4KS N AS8950G-2634G6 6Mnss WW S2.RCR02.001 N 500GB5.4KS N160GB5.4KS AS8950G-2634G7 5Bns[...]

Model Definition and Configuration 7-21 AS8950G-2638G1. 5TMnss AU/NZ LX.RCR02.012 N7 50GB5.4KS N750GB5.4KS AS8950G-2638G1. 5TMnss ZA LX.RCN02.024 N750GB5.4KS N750GB5.4KS AS8950G-2638G1. 5TWiss RU LX.RCN02.019 N750GB5.4KS N750GB5.4KS AS8950G-2638G1. 5TWnss DK LX.RCN02.018 N750GB5.4KS N750GB5.4KS AS8950G-2638G1. 5TWnss FR LX.RCN02.002 N750GB5.4KS N75[...]

7-2 2 Model Definition and Configuration AS8950G-28216 1 T Wnss WW S2.RCN07.001 N 750GB5.4KS N250GB5.4KS T able 7-7. ODD, Wireless LAN Model Country P/N ODD Wireless LAN1 AS8950G-26312 1. 5TBnss ME LX.RCN02.012 NBDCB4XS 3rd WiFi 2x2 BGN AS8950G-26312 1. 5TWnss UK LX.RCN02.010 NBDRW4 XS 3rd WiFi 2x2 BGN AS8950G-26316 1. 5TWnss A T L X.RCN02.023 NBDR[...]

Model Definition and Configuration 7-23 AS8950G-2636G1. 28TWnss UK LX.RCN02.013 NBDRW4 XS 3rd WiFi 2x2 BGN AS8950G-2636G1 TWnss UK LX.RCN02.01 1 NBDR W4XS 3rd WiFi 2x2 BGN AS8950G-2638G1. 28TMnss PH LX.RCN02.022 NSM8XS 3rd WiFi 2x2 BGN AS8950G-2638G1. 28TMnss PH LX.RCN07.007 NSM8XS 3rd WiFi 2x2 BGN AS8950G-2638G1. 28TMnss ES LX.RCN02.016 NSM8XS 3rd[...]

7-2 4 Model Definition and Configuration AS8950G-2638G1 TBnss DE LX.RCN 02.008 N BDCB4XS 3rd WiFi 2 x2 BGN AS8950G-2638G1 TBnss IT LX.RCN02.0 04 NBDCB4X S 3rd WiFi 2x2 BG N AS8950G-2638G1 TMnss ES LX.RCN02.015 NSM8XS 3rd WiFi 2x2 BGN AS8950G-2728G1. 5TBnss AU/NZ LX.RCR02.010 NBDCB4XS 3rd WiFi 2x2 BGN AS8950G-2728G1. 5TMnss AU/NZ LX.RCR02.013 NSM8XS[...]

Model Definition and Configuration 7-25 AS8950G-2634G75Mnss TR LX.RCR02.001 BT 3.0 HM65 AS8950G-2634G75Wiss RU LX.RCR02.007 BT 3.0 HM65 AS8950G-2634G82Mnss WW S2.RCR02.002 BT 3.0 HM65 AS8950G-2636G1.28 TWnss UK L X.RCN0 2.013 BT 3.0 HM65 AS8950G-2636G1 TWnss UK LX.RCN02.01 1 BT 3.0 HM65 AS8950G-2638G1.28 TMnss PH L X.RCN02.022 BT 3.0 HM65 AS8950G-2[...]

7-2 6 Model Definition and Configuration[...]

CHAPTER 8 T est Comp atible Component s[...]

8-2 Microsoft® Windows® 7 Environment T est . . . . . . . . . . . . . . . . 8-4[...]

T est Co mpatible Compone nts 8-3 T est Comp atible Component s This computer ’s compatibility is tested and verified by Acer’s in ternal testing department. All of its system functions are tested under Windows ® 7 environment. Refer to the fo llowing list s for compone nts, adapte r cards, and peripherals which ha ve p assed these tests. Rega[...]

8-4 T est Compatible Compone nts Microsoft ® Windows ® 7 Environment Test 0 T able 8-1. T est Compat ible Component s V endor Ty p e Description P/ N 2nd HDD 60001922 TOSHIBA DIGI N160GB5.4KS HDD TOSHIBA 2.5" 5400rpm 160GB MK1665GSX, Capricorn BS, 320G/P SA T A 8MB LF F/W: GJ002J KH.16004.008 60001922 TOSHIBA DIGI N250GB5.4KS HDD TOSHIBA 2.5[...]

T est Co mpatible Compone nts 8-5 60001994 WD N640GB5.4KS HDD WD 2.5" 5400rpm 640GB WD6400BEVT -22A0RT0, ML320 SA T A 8MB LF F/W:01.01A01 KH.64008.004 60001994 WD N750GB5.4KS HDD WD 2.5" 5400rpm 750GB WD7500BPVT -22HXZT1, ML375M, 4K drive SA T A 8MB LF F/W :01.01A01 KH.75008.009 60002005 HGST SG N160GB5.4KS HDD HGST 2.5" 5400rpm 160G[...]

8-6 T est Compatible Compone nts 10001023 LITE-ON 120W-DE Adapter LITE-ON 120W-DE 19V 1.7x5.5x1 1 Green P A-1 121-04AC, L V5 +OBL LED LF AP .12003.003 10001081 DEL T A 90W Adapter DEL T A 90W 19V 1.7x5.5x1 1 Blue ADP-90CD DB A, L V5 LED LF AP .09001.027 10001081 DEL T A 120W-DE Adapter DEL T A 120W-DE 19V 1.7x5.5x1 1 Green ADP-120ZB BBGB, L V5+OBL [...]

T est Co mpatible Compone nts 8-7 10001044 CHICONY 1.3M Chico ny 1.3M CH9665SN (CNF9157) AM.21400.06 7 PLM000 12 Suyin 1.3M Suyin 1.3M SY9665SN AM.21400.068 Card Reader PLM000 14 ODM 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD CR.21500.013 CPU 10001067 INTEL Ci72630QM CPU Intel Co re i7 i7-2630QM PGA 2.0G 45W 4 /8 KC.26301.QMP 10001067 I[...]

8-8 T est Compatible Compone nts 10001067 INTEL Ci7620M CPU Intel Core i7 620M PGA 2.66G KC.62001.DMP 10001067 INTEL Ci7640M CPU Intel Core i7 640M PGA 2. 8G 35W K-0 Max DDR 3-1066 KC.64K01.DMP 10001067 INTEL Ci7720QM CPU Intel Core i7 720QM PGA 1.6G 6M 45W KC.72001.QMP 10001067 INTEL Ci7740QM CPU Intel Core i7 740QM PGA 1.73G 6M 45W KC.74001.QMP 1[...]

T est Co mpatible Compone nts 8-9 60001994 WD N250GB5.4KS HDD WD 2.5" 5400rpm 250GB WD2500BEVT -22A23T0, WD, ML320S SA T A 8MB LF F/W :01.01A01. KH.25008.025 60001994 WD N250GB5.4KS HDD WD 2.5" 5400rpm 250GB WD2500BPVT -22ZEST0,ML320S- AF , 4K drive SA T A 8MB LF F/W: 01.01A01 4K drive KH.25008.029 60001994 WD N320GB5.4KS HDD WD 2.5"[...]

8-1 0 T est Compatible Components 60002005 HGST SG N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB HTS545032B9A300 Panther B SA T A LF F/W:C60F Disk imbalance cr iteria = 0.014g -cm KH.32007.008 60002005 HGST SG N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB HTS543232L9A300 Falco n B SA T A LF F/W:C40C Disk imbalance criteria = 0.014g-cm KH.32007.009 60[...]

T est Co mpatible Compone nts 8-1 1 Keyboard 60004864 DARFON AF7P_A10S Keyboard ACER AF7P_A10S AF7P Internal 17 S tandard Silver NONE Y2010 Acer Legend Painting KB.I170A.145 LAN 10004786 REAL TEK RTL81 1 1EA Realtek R TL81 1 1EA NI.22400.053 10017383 Atheros AR8151L Atheros AR8151L NI.22400.048 LCD 10001038 CMO NLED18.4WUXGA GL LED LCD CMO 1 8.4&qu[...]

8-1 2 T est Compatible Components 60002215 SAMSUNG SO2GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B5673EH1-CF8 LF 128*8 0.055um KN.2GB0B.012 60002215 SAMSUNG SO2GBIII13 Memory SAMSUNG SO-DIMM DDRIII 1333 2GB M471B5673FH0-CH9 LF 128*8 46nm KN.2GB0B.023 60002215 SAMSUNG SO2GBIII13 Memory SAMSUNG SO-DIMM DDRIII 1333 2GB M471B5773CHS-CH9 LF 256*[...]

T est Co mpatible Compone nts 8-13 ODD 10001063 SONY NBDCB4XS ODD SONY BD COMBO 12.7mm T ray DL 4X BC-550 0H LF W/O bezel SA T A (HF + Windows 7) KO.0040E.003 10001063 SONY NBDRW4XS ODD SONY BD RW 12.7mm T ray 4X BD-5730H-AR LF+HF W/O bezel SA T A Supporting Windows 7 + Vista KU.0040E.001 10001063 SONY NSM8XS ODD SONY Super-Multi DRIVE 12.7mm Tray [...]

8-1 4 T est Compatible Components 60001922 TOSHIBA DIGI NSM8XS ODD T OSHIBA Super-Multi DRIVE 12.7mm T ray DL 8X TS-L633C LF W/O bezel SA T A (HF + Windo ws 7) KU.00801.035 60001922 TOSHIBA DIGI NSM8XS ODD T OSHIBA Super-Multi DRIVE 12.7mm T ray DL 8X TS-L633F LF W/O bezel SA T A (HF + Windo ws 7) KU.00801.040 60001939 PIONEER NBDCB4XS ODD PIONEER [...]

T est Co mpatible Compone nts 8-15 TV Antenna 10000981 MISC Passive Antenna Avermedia Di-Po le passive TV Antenna LZ.23000.004 TV T uner 10001023 LITE-ON DVB-T Mini-card DVB-T Mini-card TT -1260DA w/DiBCOM DIB7070P+DiB0700C rev .D TU.23100.015 10001023 LITE-ON DVB-T Mini-card DVB-T Mini-card TT -1280DA w/DiBCOM DIB7770 Half-size minicard TU.23100.0[...]

8-1 6 T est Compatible Components 60002215 SAMSUNG VR1GbIII9 VRAM SAMSUN G Graphic DDRIII 900 1Gb K4W1G1646G-BC1 1 LF 64*16 35nm VR.1GB0B.008 WiFi Antenna 10000105 WNC PIF A PIF A L Z.23500.006 10000105 WNC PIF A 3x3 WNC WiFi/WiMAX antenna 3x3 LZ.23500.010 Wireless LAN 10001023 LITE-ON 3rd WiFi 2x2 BGN Liteon Wi reless LAN Atheros HB97 2x2 BGN (HM)[...]

CHAPTER 9 Online Support Information[...]

9-2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3[...]

Online Support In formation 9-3 Online Support Information Introduction 0 This section describes online tech nical support services available to help user s repair their Acer Systems. For distributors, dealers, ASP or TPM, refer the tech nical queries to a local Acer branch office. Acer Branch Of fices and Regional Busi ness Unit s may access our w[...]

9-4 Online Support Information[...]