Acer Aspire 6935G manual

Aspire 6935G Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates ma de on Aspire 6935G service guide. Date Chapter Updat es[...]

III Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market require ments and enhance prod uct c[...]

VI[...]

VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Board Layort . . . . . . . . . . . . . . . . . . . .[...]

VIII T able of Contents Troubleshooting 69 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Operating system  Windows Vista™ NOTE: Windowsl ® Vista TM Capable PCs come with Windows ® XP installed, and can be upgraded to Windows ® Vista TM . For more information on W indows ® Vista TM and how to upgrade, go to: Microsoft.com/windowsvis ta Platform [...]

2 Chapter 1 Storage subsystem  2.5" hard disk drive  Optical drive options: z Blu-ray Disc™ (BD) driv e (for selected models) z DVD-Super Multi double-layer drive  6-in-1 card rea der Input devices  88-/89-key keyboard  T ouchpad pointing device  Acer CineDash media console capacitive human inte rface device, includin g: ca[...]

Chapter 1 3 Environment  T emperature: z operating: 5°C to 35°C z Non-operating: -20°C to 65°C  Humidity (non-condensing): z operating: 20%~80% NOTE: Non-operating: 20%~80%[...]

4 Chapter 1 System Block Diagram[...]

Chapter 1 5 Board Layort Top View Aspire6935 M/B layout and connector location TO P v i e w No. Name Description 1 CN1 LED/B Cable CNTR 2 CN2 LCM Cable CNTR 3 CN3 Key board FFC CNTR 4 CN4 USB board CNTR 5 CN7 Hot Key Board CNTR 6 U8 South Bridge 7 CN12 T ouch Pad FFC CNTR 8 CN14 I/O Board CNTR 9 CN15 BT Cable CNTR 10 CN13 Express card CNTR 1 1 CN10[...]

6 Chapter 1 Bottom view Bottom view No. Name Description 1 CN6002 W/LAN card board CNTR 2 CN6001 TV/Robson card CNTR 3 CN1003 USB Port 4 CN1002 USB Port 5 CN1005 USB Board CNTR 6 CN501 VGA Port 7 Jack501 RJ45 8 CN505 USB Port 9 CN508 HDMI Port 10 Jack502 SPDIF 1 1 Jack503 MIC jack 12 Jack504 Line in jack 13 CN516 MDC Card CNTR 14 CN512 New card Soc[...]

Chapter 1 7 Your Acer Notebook tour After knowing your computer features, let us show you around your new Aspire computer . Front View[...]

8 Chapter 1 No. Icon Item Description 1 Acer Crystal Eye Web camera for video communication. 2 Acer PureZone T wo internal stereo microphones for sound recording. 3 Display screen Also cal led Liqui d-Crystal Display (LCD), displays computer output. 4 S tatus indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer&a[...]

Chapter 1 9 Closed Front View Left View No. Icon Item Description 1 CIR receiver Receives signals from a remote control. 2 6-in-1 card reader Accepts Secure Digit al (SD), MultiMediaCard (MMC), MultiMediaCard Plus (MMCplus), Memory S tick (MS), Memory S tick Pro (MS PRO), xD-Picture Card. No. Icon Item Description 1 DC-in jack Connects to an AC ada[...]

10 Chapter 1 Right View Rear View No. Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs . 2 Optical disk access indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical disk from the drive. 4 Emergency eject hole Ejects the optical drive tray when the computer i s turned o[...]

Chapter 1 11 Base View No. Icon Item Description 1 Memory compartment Houses the computer's main memory . 2 Hard disk bay Houses the computer 's hard disk (secured with screws). 3 V entilation slots and cooling fan Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fa n. 4 Battery[...]

12 Chapter 1 Indicators The computer has several easy -to-read status indicators. The front panel indicators are visible even when the computer cover is closed up. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. No. Icon Item Description 1 HDD Indicates when the ha rd d[...]

Chapter 1 13 Easy-Launch Buttons Located beside the keyb oard are application buttons. Thes e bu ttons are called easy-la unch buttons. They are: WLAN, Internet, emai l, Bluetooth and Acer Empowering T echnology . The mail and Web browser buttons are pre-set to email a nd Internet programs, but can be reset by users. T o set the Web browser , mail [...]

14 Chapter 1 Touchpad Basics The following teaches you how to use the touchpad: Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) b uttons located beneat h the touchpad to perfor m selection and executi on functions. These two b uttons are similar to the left a nd right buttons on a mouse. T apping on the[...]

Chapter 1 15 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by [...]

16 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows S tart button; it launc hes the St art menu. It can also be used with other keys to provide a vari ety of functions: <> : Open or clos e the S tart men[...]

Chapter 1 17 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like sreen brightness, volume out put and the BIOS utility . T o activate hotkeys, press and hold the < Fn> key before pressing the other key in the hotkey combination . Hotkey Icon Function Description <Fn> + <F1> H[...]

18 Chapter 1 Special Key Y ou can locate the Euro symbol and US dollar sign at th e upper-center and/or bottom-right of your keybo ard. To t y p e : The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the < > symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> symbol at[...]

Chapter 1 19 Acer Empowering Technology Acer ’s innovative Empowering T echnology makes it easy for you to access frequ ently used functions and manage your new Acer notebook. It f eatures the following handy utilities:  Acer eAudio Manageme nt allows you to easil y control the enhanced sound effects of Dolby Home Theater on your system.  A[...]

20 Chapter 1 Empowering Technology password Y ou must set the Empowering T echnology password to use the password prot ection feature of Ace r eRecovery Management to protect your data. T o set the Empowering T echnology password: 1. Launch Acer eRecovery Management. 2. Click the Restore tab. 3. Click Password settings. The Empowering T echnol ogy [...]

Chapter 1 21 Acer eAudio Management Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system. Select Movie or Game mode to experi ence the awesome realism of 5.1-ch annel audio output from the speake rs fitted to your system via Dolby Surround so und technology . Music mode lets you enjoy y[...]

22 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for con figuring your power managemen t options. T o access this utility , select Acer ePower Management from the Empowering T echnology toolba r , run the program from the Acer Empowering T echnology pr ogram group in S tart menu, or right-click th[...]

Chapter 1 23 Battery status For real-time battery life estimates bas ed on current usage, referto the pane l on the l ower left-hand side of the window . For additional options, cli ck “ Settings ” to:  Set alarms.  Re-load factory defa ults.  Select what actions will be taken when the cove r is closed or the power button is pressed. ?[...]

24 Chapter 1 Acer eDataSecurity Management (for selected models) Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is convenientl y integrated wi th Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly f ile encryp tion f[...]

Chapter 1 25[...]

26 Chapter 1 Acer eRecovery Management Acer eRecovery Management is a versatile backu p utility . It allows you to create full or incremental backups, burn the factory default image to optical disc, and rest ore from pr eviously created backups or reinstall applications and drivers. By default, user-c reated backups are stored to the D: drive. Ace[...]

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28 Chapter 1 Acer eSettings Management Acer eSettings Manage ment allows you to insp ect hard ware specifi cations, set BIOS passwords and modify boot options. Acer eSettings Manage ment also:  Provides a simple graphical user interface for navigation.  Prints and saves hardware specifications.  Lets you set an as set tag for your system.[...]

Chapter 1 29 Windows Mobility Center The Windows Mobil ity Center collects key mobil e-relate d system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightn ess, volume, power plan, wire less networking on/off, external[...]

30 Chapter 1 Using the System Utilities NOTE: The system utilities work unde r Microsoft Windows XP only . Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. T o enable the dua l monitor feature of the notebook, firs t ensure that th e second moni tor is connected, then select St art, Control Panel, Dis[...]

Chapter 1 31 Acer GridVist a is a handy utility that offers four pre-def ined displ ay settings so you can view multiple wi ndows on the same screen. T o access this function, please go to Sta rt > Al l Pr og r am s and click on Acer Grid Vist a . Y ou may choose any one of the four display settings ind icated below: Double (verticle), T riple ([...]

32 Chapter 1 Launch Manager Launch Manager allo ws you to set the four ea sy-launch buttons located above the keyboard. Y ou can access the Launch Manager by clicking on S tart > All Progr ams > Launch Manager to start the application.[...]

Chapter 1 33 Hardware Specification and Configurations Processor Processor Speci fication Second Level Cache System Memory Item Specification CPU type Intel ® Centrino ® Duo mobile processor P7450/P8 600/ P8700/T6400/T6600/T9 550 (Intel Penryn CPU) Note: you can also refer to A VLC for more details. Clock S peeds 2.0GHz-2.66GHz Front Side Bus 800[...]

34 Chapter 1 Lan Interface Modem Interface Bluetooth Interface DIMM socket number 2 sockets Supports memory size per socket 2GB Supports maximum memory size 4GB S u ppor t s D I MM type D DR 3 Sy n c h r ono u s D R AM S u ppor t s D I MM S p e e d 1066 MHz Supports DIMM voltage 1.8 V and 0.9V Supports DIMM package 200-pin soDIMM Item Specification[...]

Chapter 1 35 Hard Disk Drive Interface DVD-Super Multi Interface Item Specification Specification Specification V endor & Model Name • HGST HTS541680J9SA00 • WD WD800BEVS- 22RST0 • Seagate ST9120822AS • T oshiba MK1237GSX • HGST HTS541612J9SA00 • WD WD1200BEVS- 22RST0 • TOSHIBA MK1637GSX • Seagate ST9120822AS • HGST HTS541616J[...]

36 Chapter 1 Audio Interface Video Interface Support disc formats 1. Reads data in each CD -ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-Plus 2. Reads data in super Audio CD (SACD) Hybrid type 3. Reads standard CD-DA 4. Reads and writes CD-R discs 5. Reads and writes CD-RW andHSRW discs 6. Reads and writes US & US+RW 7. Reads data in each DV[...]

Chapter 1 37 USB Port Express Card Interface System Board Major Chips Item Specification Chipset Built-in ICH8M USB Compliancy Level 2 OHCI USB 1.1 and USB 2.0 Host controller Number of USB port 4 Location One on the left side; three on the right side Serial port function control Enable/Disable by BIOS Setup Item Specification Express card controll[...]

38 Chapter 1 Keyboard Battery LCD 16.0" inch Item Specification Keyboard control ler IT E 8512E T otal number of ke ypads 88-/89-key Windows logo key Y es Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Y es Item S p ecification V endor & Model Name BA TTERY P ACK SANYO LI-ION 8 CELL2.4, 480[...]

Chapter 1 39 LCD Inverter AC Adaptor System Power Man agement Viewing Angle (degree) Horizontal: Right/Left 65/65 V ertial: Upper/Lower 50/50 T emp erature Range(°C) Operating 0 to +50 S torage (shi pping) -20 to +60 Item Specification V endor & model name TDK Brightness conditions N /A Input voltage (V) 9~20V Input current (mA) 360mA (max) Ou[...]

40 Chapter 1[...]

Chapter 2 39 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configu red and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

40 Chapter 2 Invoking BIOS Setup The setup functi on can only be invoked by pressi ng F2 when Press <F2> to enter Setup messa ge is prompted on the bottom of screen during POST . The setup uses a menu driven interfac e to allow the user to configure their system. The features are divided into 6 part s as follows: Information Display th e syst[...]

Chapter 2 41 Information NOTE: The system information is su bject to diff erent models. ParameterItem Description CPU T ype This field shows the CPU type and speed of t he system. IDE1 Model Name This field shows the model name of HDD installed on primary IDE master . IDE1 Serial Number This field displays the seri al number of HDD installed on pri[...]

42 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for your reference only . Actual values may differ . I n s y d e H 2 O S e t u p U t i l i t y R e v . 3 . 0 Informat[...]

Chapter 2 43 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

44 Chapter 2 Advanced The Advanced scree n displays advanced se ttings in BIOS. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option Serial port Displays the se ttings of the serial port Enabled or Disabled Parallel port Shows the settings[...]

Chapter 2 45 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. I n s y d e H 2 O S e t u p U t i l i t y R e v . 3 . 0 I n f o r m a t i o n . M a i n A d v a n c e d Securi ty B o o t E x i t Item specific Help Supervisor Password Is Cle ar User Password Is Cl ear S upervisor [...]

46 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forg et your password, you may have to return your notebook computer to you[...]

Chapter 2 47 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key . The Set Supervisor Password box appears: 2. T ype a password in the “Enter New Password” fi eld. The password length can not exceeds 8 alphanumeric ch[...]

48 Chapter 2 Changing a Password 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key . The Set Password box appears: 2. T ype the current p assword in the Enter Current Pa ssword field an d press e . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm New Password field.[...]

Chapter 2 49 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive and the CD-ROM in modu le bay . I n s y d e H 2 O S e t u p U t i l i t y R e v . 3 . 0 I n f o r m a t i o n M a i n A d v a n c e d S e c u r i t[...]

50 Chapter 2 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Se tup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load [...]

Chapter 2 51 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions:  New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you shoul[...]

52 Chapter 2 HDD unlock Utility This section provide you with remo ving HDD password method. Remove HDD Password: If you key in wrong HDD password for three time, “HDD p assword error code” would display on the screen. See the image below . If you need to solve HDD password locked problem, you can run unlock6.EXE 1. Key in “unlock6 error code[...]

Chapter 3 53 This chapter contains step- by-step procedures on how to disassembl e the notebook computer Aspire 6935G for maintenance and troubleshooting. T o disassemble th e computer , you need th e following tools:  Wrist grounding strap and conductive mat for preventing electrostatic discharge  Small Philips screw driver  hilips screwd[...]

54 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack.[...]

Chapter 3 55 Disassembly Procedure Flowchard The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

56 Chapter 3 LCM module disassembly flow chart[...]

Chapter 3 57 Removing the Battery Pack 1. Release the battery . 2. Slide the battery latch then remove the battery . Removing the HDD/Memory Module/Wireless LAN Card/TV Tuner Card/System Fan/Thermal Modules/CPU Removing the HDD 1. 1. Remove the six screws fastening the CT O cover 2. 2. Detach the CTO cover from the notebook.. Removing the Wireless [...]

58 Chapter 3 5. Pop out the memory module from the DIMM socket then remove it (If the notebook has two memory modules, then repeat this step). Removing the Wireless LAN Card/TV T under Card and System Fan 6. Pull out the Wireless antenna. 7. Remove the two screws fastening the wireless LAN card.t. 8. Disconnect the main and auxiliary antennae from [...]

Chapter 3 59 15. Unplug power cable from the machine. 16. Remove F AN cable from the machine. 17. Loose the F AN screw . 18. T ake out the system fan from the ma in unit as shown. Removing the Thermal Modules and the CPU 19. Remove the two screws holding the finger heatsink. 20. Detach the finger heatsink from the main board. 21. Then take out the [...]

60 Chapter 3 24. Remove the card reader dummy . Removing the ODD and Dummy cards 25. Remove the screw fastening the optical disk drive module on the bottom. 26. Use a tool to push the optical disk drive module outwards and remove the ODD module Removing the Hinge cover 27. Remove two hinge cover screws. 28. Then detach the Hinge cover from both sid[...]

Chapter 3 61 Removing the BTCB screws 29. Loose 21 screws from BTCB. 30. Detach Switch cover . 31. Disconnect Media board FFC from the Switch cover[...]

62 Chapter 3 Disassembling the Main Unit 1. T urn over the keyboard as the image shows. 2. Disconnect the Keyboard FFC from the main board 3. Then remove the keyboard from the main uni t. 4. Remove the 18 screws faste ning the upper ca se and the lower case assembl y as shown. 5. Disconnect the FFC from the main board. 6. Loose two screws from the [...]

Chapter 3 63 Disassembling the LED boards 11 . Loose the LED boards four scre ws. 12. Remove two LED boards from the machine. 13. Loose four LCM hi nge screws. 14. Then remove LCM module from the machine. Remove I/O baord and Main Board. 15. Loose the daughter board screw then remove the daughter board from the machine. 16. Disconnect four cables o[...]

64 Chapter 3 20. Remove the USB board from BTCB. 21. Loose two Modem card screws. 22. Disconnect Modem card cable. 23. Remove Modem card from the M/B. Disassembly LCM module 1. Remove six LCM bezel mylar . 2. Loose 1 1 LCM bezel screws. 3. Remove LCM be zel. 4. Disconnect Inverter cable and Back LED board cable. 5. Disconnect CCD cable. 6. Loose fo[...]

Chapter 3 65 7. Remove the LCD panel. 8. Remove the Inverter board. 9. Loose four LCD hinge screws, then remove two hin ges from LCD panel.[...]

66 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD ( hard disk driv e) foil; two on ea ch side. 2. Carefully take out the hard disk drive from the HDD foil. Disassembling the ODD Module 1. Remove the two screws holding the optical bracket. 2. Then remove the optical bracket from th[...]

Chapter 4 69 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attempti[...]

70 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled , diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the drive or cause the drive t[...]

Chapter 4 71 Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board. 2. Go to the dia gnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instruction s in the me[...]

72 Chapter 4 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel. 2. In Power Mete r , confirm t hat if the parameters sh o wn in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ad[...]

Chapter 4 73 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the orig inal part back in the [...]

74 Chapter 4 Index of Error Messages Error Code List Error Message List Error Codes Error Messages 006 Equipment Configuration Error causes: 1. CPU BIOS Update Code Mismatch. 2. IDE Primary Channel Master Drive Err or . (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxx xh). 070[...]

Chapter 4 75 Error Message List Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used. Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS. R un “Load Defau[...]

76 Chapter 4 No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power ad apter). See “Power System Check” on page 71. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CR[...]

Chapter 4 77 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chi pset with initial POS T values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values [...]

78 Chapter 4 45h POST device initialization 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all vi deo adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA bo[...]

Chapter 4 79 8Fh Determine number of A T A dr ives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controller s 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 S earch for option ROMs. One lo[...]

80 Chapter 4 E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BI OS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initiali ze OEM special c ode EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory [...]

Chapter 4 81 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Indicator-Related Symptoms Symptom / Err or Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. Reconnect the LC[...]

82 Chapter 4 Power-Related Symptoms PCMCIA-Related Sy mptoms Memory-Related Symp toms Speaker-Rel ated Symptoms Symptom / Err or Action in Sequence Power shuts down during operation. Power source (battery pack and power adapter). See “Power System Check” on page 71. Battery pack Power adapter Hard drive & battery connection board System boa[...]

Chapter 4 83 Power Management-Related Symp toms Symptom / Err or Action in Sequence The system will not enter hibernation. Keyboard (if control is from the keyboard) Hard disk drive System board The system doesn't enter hibernation mode and four short beeps every minute. Press Fn+ o and see if the computer enters hibernation mode. T ouchpad Ke[...]

84 Chapter 4 Peripheral-Related Symptoms Keyboard/Touchpad- Related Symptoms Modem-Related Symptoms NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 86. Symptom / Err or Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility [...]

Chapter 4 85 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

86 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

Chapter 5 87 Top View Aspire6935 M/B layout and connector location TO P v i e w No. Name Description 1 CN1 LED/B Cable CNTR 2 CN2 LCM Cable CNTR 3 CN3 Key board FFC CNTR 4 CN4 USB board CNTR 5 CN7 Hot Key Board CNTR 6 U8 South Bridge 7 CN12 T ouch Pad FFC CNTR 8 CN14 I/O Board CNTR 9 CN15 BT Cable CNTR 10 CN13 E xpress card CNTR 1 1 CN10 S peaker C[...]

88 Chapter 5 Bottom View[...]

Chapter 5 89 Bottom view No. Name Description 1 CN6 002 W/LAN card board CNTR 2 CN6 001 TV/Robson card CNT R 3 CN1003 USB Port 4 CN1002 USB Port 5 CN1 005 USB Board CNTR 6 CN501 VGA Port 7 Jack501 RJ45 8 CN505 USB Port 9 CN50 8 HDMI Port 10 Jack502 SPDIF 1 1 Jack503 MIC jack 12 Jack504 Line in jack 13 CN516 MDC Card CNTR 14 CN512 New card Socket 15[...]

90 Chapter 5[...]

Chapter 6 91 This chapter gives you the FRU (Field Replaceable Unit) listi ng in global con figurations of Aspire 6935G . Refer to this chapter w henever orderin g for parts to repair or for RMA (R eturn Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information availab le on your regio[...]

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108 Chapter 6 Aspire 6935G FRU List Accessory Adapter Category Part Name and Description Acer Part No. REMOTE CONTROLLER FOMOSA21 RC804V -B EU RT .22700.008 REMOTE CONTROLLER FOMOSA21 RC804V -B TC RT .22700.009 REMOTE CONTROLLER FOMOSA21 RC804V -B SC RT .22700.010 REMOTE CONTROLLER FOMOSA21 RC804V -B EN RT .22700.01 1 WISTRON ACER XPRESS CARD PHONE[...]

Chapter 6 109 Battery Board Category Part Name and Description Acer Part No. BA TTERY LI-ION 6CELL SANYO AS- 2007B 3S2P 4400MAH BT .00603.042 BA TTERY LI-ION 6CELL SONY AS-2007B 3S2P 4400MAH BT .00604.025 BA TTERY LI-ION 6CELL P ANASONIC AS- 2007B 3S2P 4400MAH BT .00605.021 BA TTERY LI-ION 6CELL SIMPLO AS- 2007B 3S2P 4400MAH BT .00607.016 BA TTERY [...]

11 0 Chapter 6 POWER BUTTON BOARD 55.A TP0N.003 E-KEY BOARD 55.A TP0N.001 USB BOARD W/O TV CABLE 55.APQ0N.008 USB BOARD WITH TV CABLE 5 5.AP40N.001 I/O BOARD 55.APQ0N.007 VGA CARD nVidia NB8P-GS DDRII 512MB 400MHz 32*16 MXM II W/ HDCP (IEC VBIOS) 55.AKE0N.004 Y uan VGA Card nVidia NB9P-GS GDDRIII 512M 800MHz 32*32 MXM II w/ HDCP w/ MPS PowerIC w/DP[...]

Chapter 6 111 Cable FLASH MODULE 2GB INTEL NVCPEMWR002G2 LF KF .2GB0N.002 FLASH MODULE 4GB INTEL NVCPEMWR004G2 LF KF .4GB0N.002 FINGER PRINT BOARD 55.APQ0N.001 TOUCHP AD SYNAPTICS TM-00372-012 56.APQ0N.001 MODEM BOARD MDC 1.5 FOXCONN T60M951.36 (AGERE 1.5_ 3.3V) AUSTRALIA APPROVED FX.22500.023 Category Part Name and Description Acer Part No. POWER [...]

11 2 Chapter 6 Camra MODEM CABLE WITH RJ1 1 50.APQ0N.010 BLUETOOTH BOARD CABLE 50.APQ0N.009 FINGER PRINT BOARD CABLE 50.APQ0N.001 HOTKEY BOARD CABLE 50.APQ0N.002 POWER BUTTON BOARD CABLE 50.APQ0N.003 TOUCH BUTTON BOARD CABLE 50.APQ0N.004 MEDIA BOARD CABLE 50.APQ0N.005 E-KEY BOARD CABLE 50.APQ0N.006 USB BOARD CABLE 50.APQ0N.007 TOUCHP AD CABLE 50.AP[...]

Chapter 6 11 3 CASE/COVER/BRACKET ASSEMBLY Category Part Name and Description Acer Part No. MINI DUMMY CARD 42.APQ0N.0 08 SD DUMMY CARD 42.APQ0N.0 09 BD COMBO BEZEL 42.APQ0N.005 SUPER-MUL TI BEZEL 42.APQ0N.004 LCD COVER 16" 60.A TP0N.003 LCD BEZEL 16" 60.APQ0N.004 LCD BRACKET RIGHT 33.APQ0N.004 LCD BRACKET LEFT 33.APQ0N.005 UPPER CASE WIT[...]

11 4 Chapter 6 UNILOAD COVER 42.A TP0N.002 MPCI COVER 42.APQ0N.003 OPTICAL BRACKET 33.AAMVN.002 KENSING TON BRACKET 33.APQ0N.006 HINGE COVER ASSEMBL Y LEFT 42.APQ0N.007 HINGE COVER ASSEMBL Y RIGHT 42.APQ0N.006 VGA BRACKET TOP 33.APQ0N.003 VGA BRACKET BOTTO M 33.AKE0N.005 HALF MINI-CARD BRACKET 33.TQP0N.002 Category Part Name and Description Acer Pa[...]

Chapter 6 11 5 CPU/PROCESSOR DVD RW DRIVE FAN INVERTER Category Part Name and Description Acer Part No. CPU INTEL CORE2DUAL P8400 PGA 2.26G 3M 1066 25W KC.84001.DPP CPU INTEL CORE2DUAL P8600 PGA 2.4G 1066 25W 3M KC.86001.DPP CPU INTEL CORE2DUAL P9500 PGA 2.53G 6M 1066 25W KC.95001.DPP CPU INTEL CORE2DUAL T9400 PGA 2.53G 6M 1066 35W KC.94001.DTP CPU[...]

11 6 Chapter 6 HEATSINK LCD MAIN BOARD Category Part Name and Description Acer Part No. CPU HEA TSINK FOR 965GM 60.APD0N.002 CPU HEA TSINK FOR 965PM 60.APQ0N.003 CPU HEA TSINK FINGER 33.APD0N.001 CPU HEA TSINK FINGER 33.APQ0N.002 Category Part Name and Description Acer Part No. "LCD 16" "WXGA SAMSUNG L T N160A T01-A01 GLARE LF 220NIT[...]

Chapter 6 11 7 HDD/HARD DISK DRIVER SPEAKER Category Part Name and Description Acer Part No. HDD 120GB SA T A 5400RPM SEAGA TE ST9120817AS CORSAIR LF F/W:3.AAA KH.12001.032 HDD 120GB 5400RPM SA T A TOSHIBA MK1252GSX LF F/W:L V010J KH.12004.008 HDD 120GB 5400RPM SA T A HGST HTS543212L9A300 LF F/W:C40C KH.12007.016 HDD 120GB 5400RPM SA T A WD WD1200B[...]

11 8 Chapter 6 KEYBOARD Category Part Name and Description Acer Part No. KEYBOARD 15_16KB-FV1 88KS BLACK US INTERNA TIONAL (GLOSSY) KB.INT00.261 KEYBOARD 15_16KB-FV1 89KS BLACK TURKISH (GLOSSY) KB.INT00.264 KEYBOARD 15_16KB-FV1 88KS BLACK THAILAND (GLOSSY) KB.INT00.265 KEYBOARD 15_16KB-FV1 89KS BLACK SWISS/G (GLOSSY) KB.INT00.266 KEYBOARD 15_16KB-F[...]

Chapter 6 11 9 MEMORY KEYBOARD 15_16KB-FV1 88KS BLACK ARABIC/ENGLISH (GLOSSY) KB.INT00.293 KEYBOARD 15_16KB-FV1 89KS BLACK ARABIC/FRENCH (GLOSSY) KB.INT00.294 KEYBOARD 15_16KB-FV1 89KS BLACK NORDIC (GLOSSY) KB.INT00.295 KEYBOARD 15_16KB-FV1 89KS BLACK ENGLISH/CANADIAN FRENCH (GLOSSY) KB.INT00.296 Category Part Name and Description Acer Part No. SO-[...]

120 Chapter 6 MISCELLANEOUS SCREW Category Part Name and Description Acer Part No. LCD CHUSION 47.APQ0N.001 VGA BOARD INSULA TOR 47.AKE0N.002 HDD INSULA TOR 47.ASY0N.001 ANTENNA,DUAL,2.4/5.2G ,810mm,1.37mm 50.A TP0N.001 ANTENNA,DUAL,2.4/5.2G ,910mm,1.37mm 50.A TP0N.002 MICROPHONE 23.A TP0N.001 Category Part Name and Description Acer Part No. SCREW [...]