Acer C300 Series manual

Acer TravelMate C300 Series Service Guide SER VICE CD P ART NO.: VD.T28V1.001 PRINTED IN T AIWAN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com .tw[...]

II Revision History Please refer to the table below for the up dates ma de on T ravelMate C300 service guide. Date Chapter Up dat es 2003/10/28 Chapter 1 Delete introduction to front panel on page 8. 2003/1 1/17 Chapter 4 Add POST codes 2003/12/18 Chapter 3 p. 54 and p. 64 Add hinge caps disassembling and reassembling SOP 2003/12/24 Chapter 3 p.56 [...]

III Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enha nce product co[...]

VI[...]

VII T able of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Board Layout . . . . . . . . . . . . . . . . . . . . . . [...]

VIII T able of Contents[...]

Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Performance T Intel ® Pentium ® M processor with 1MB L2 cache T Intel ® 855GM chipset T CD ROM, DVD, DVD/CD-RW combo, DVD or DVD-dual drive T High-capacity Enhanced-IDE hard disk T Advanced Configuration Power Interf ace (ACPI) power[...]

2 Chapter 1 Exp ansion T One T ype II CardBus PC Card slot T Upgradeable memory T AcerMedia bay T Acer EasyPort II I/O Ports T One Card bus type II card slot T One smart-card slot T One RJ-1 1 phone jack (V .90/92, 56Kbps modem) T One RJ-45 jack (Gigabit Ethernet) T One DC-in jack for AC adapter T One external monitor (VGA) port T One S-video TV ou[...]

Chapter 1 3 System Block Diagram A A B B C C D D E E 4 4 3 3 2 2 1 1 CARDBUS HUB I/F Mobile Banias CPU HOST BUS DDR*2 ONE SLOT ICH4-M LPC BUS PCI BUS GMCH Montara-GM+ CLK GEN. LAN BCM5705 100MHz 66MHz CARDBUS OZ 711CE1 PWR SW G574SA TI1394 TSB43AB22 1394 CONN KBC M38857 INT KB TOUCH PAD PC87392 NS SIO 333MHz LVDS RGB FWH 4MB DEBUG CONN. LPC 4, 5 6,[...]

4 Chapter 1 Board Layout T op View 1 DC-In Jack 12 IEEE 1394 Port 2 USB Port 13 Line-Out Jack 3 USB Port 14 Mic-In Jack 4 S-V edio Port 15 Smart Card Reader Slot 5 External Display Port 16 RTC Battery Connector 6 LCD Coaxial Cable Connector 17 Smart Card Connector 7 South Bridge 18 SW2 8 Inverter Cable Connector 19 T ouchpad Connector 9 Modem Jack/[...]

Chapter 1 5 Bottom View 1 CPU Socket 4 Mini PCI Connector 2 DIMM Socket 1 5 HDD Connector 3 F AN Connector[...]

6 Chapter 1 Outlook V iew A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Vi ew # Icon Item Description 1 EMR stylus Electromagnetic resonate (EMR) stylus is used to input data in t ablet mode. Use only an EMR-compatible stylus to input data on the screeen. 2 Display screen Also called [...]

Chapter 1 7 9 S tatus indicator LEDs (light-emitting diodes) that turn on and off to show the status of the computer , its functions and component.[...]

8 Chapter 1 Lef t view # Icon Item Description 1 Security keylock Co nnects to a Kensington-compatible computer security lock. 2 Power switch T urns on the computer power . 3 V entilation slot Allows air to circulate through the computer chassis. 4 AcerMedia Bay For hot-swappable modules including DVD- ROM, DVD/CD-RW combo or DVD dual drive. 5 LED [...]

Chapter 1 9 Right view # Icon Item Description 1 Smart Card slot Slot for Smart Card interface with pre-boot authentication system. 2 Infrared port Interfaces with infrared devices ( e.g., infrared printer , IR-aware computer). 3 PC Card eject button Ejects the PC Card from the slot. 4 PC Card slot Accepts one T ype II 16-bit PC Card or 32- bit Car[...]

10 Chapter 1 Rear Panel # Icon Item Description 1 Line-in/Mic-in jack Accepts audio line-in devices (e.g., audio CD player , stereo walkman). 2 S peaker/Line-out Headphone jack Connects to audio line-out devices (e.g., speakers, headphones). 3 IEEE 1394 port Connects to IEEE 1394 devices. 4 Expansion port Connects to an I/O port replicator or Acer [...]

Chapter 1 11 Bottom Panel # Icon Item Description 1 AcerMedia Bay release latch Unlatches the AcerMedia drive for removing or swapping. 2 AcerMedia Bay Houses an AcerMedia drive module. 3 Cooling fans Help keep the computer cool. Note : Don’t cover or obstruct the opening of the fans. 4 Memory compartment Houses the computer ’s main memory . 5 [...]

12 Chapter 1 Indicators The computer has seven ea sy-to-read status icons below the display screen. The status LCD displays icons that show the status of the compute r and its components. Icon Function Description Wireless communication Lights orange when the Wireless LAN capabilities are enabled. Bluetooth Lights when the Bluetooth is enabled or a[...]

Chapter 1 13 Num loc Lights when Num Lock is activated. Icon Function Description[...]

14 Chapter 1 Lock Keys The keyboard has three lock keys which yo u can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alph abetic characters typed are in uppercase. Num lock (Fn-F1 1) When Num Lock is on, the embedded keypad is in numeric mode. The keys f unction as a calculator (complete with the arithmetic operators +[...]

Chapter 1 15 Embedded Numeric Keyp ad The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by small characters located on the upper right corne r of the keycaps. T o si mplify the keyboard legend, cursor-control key symbols are not printed on the keys. NOTE: If an external keyboard or keypad is connected to the com[...]

16 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Icon Description Windows logo key S tart button. Combinations with this key perform shortcut functions. Belo w are a few examples: + T ab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) Shift + + M (U[...]

Chapter 1 17 Hot Keys The computer uses hotkey or key combinations to a ccess most of the computer ’s controls like sreen brightness, volume output. T o activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Function Descript ion Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Syste[...]

18 Chapter 1 Fn- y V olume down Decreases the speaker volume. Fn- x Brightness up Increases the screen brightness. Fn- z Brightness down Decreases the screen brightness Fn-PgUp Ho me Functions as the “Home” key . Fn-PgDn End Functions as the “End” key . Alt Gr-Euro Euro T ypes the Euro symbol. Hot Key Icon Function Descript ion[...]

Chapter 1 19 The Euro Symbol If your keyboard layout is set to United S t ates-Inter national or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has t[...]

20 Chapter 1 Launch Keys Located at the top of keyboard are fi ve bu ttons. These buttons are called la unch keys. Th ey are designated as the mail button, the web browser button and two programmable buttons (P1 and P2). CAUTION: It’s important that Wireless LAN and Bluetooth is turned off before boarding an airplane. No. Launch Key Default appli[...]

Chapter 1 21 T ouchp ad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The cen tral location on the palmrest provides optimal co mfort and support. NOTE: If you are using an external USB mouse, yo u can pr ess Fn-F7 to disable the[...]

22 Chapter 1 NOTE: Keep your fingers dry and clean when using the touchp ad. Also keep the tou chpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the re sponse. T apping too hard will not increase the touchpad’s responsiveness. Drag Click and hold, then use finger to drag the cursor on the[...]

Chapter 1 23 Hardware Specifications and Configurations Processor Item Specification CPU type Intel Pentium M at 1.4Ghz ~1.7Ghz or higher CPU package / -FCPGA package CPU core voltage 0.95V - 1.42V BIOS Item Specification BIOS vendor Phoenix BIOS V ersion V1.00 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package TSOP Supported protocols ACPI 1[...]

24 Chapter 1 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above tabl e, the co nfiguration of sl ot 1 and slot 2 could be reversed. Memory Combinations Slot 1 Slot 2 T otal Memory 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 256MB 0MB 256MB 256MB 256M[...]

Chapter 1 25 Data throughput up to 1 1M bps Protocol 802.1 1b Interface Mini-PCI type II Connector interface 124-pin SO-DIMM edge connector Four-in-On e Card Reader Item S pecification C h i p s e t O Z 7 1 1 E C 1 Data throughput USB 1.1 Protocol Secure Digital (SD), SmartM edia, MultiMediaCard, Memory S tick Hard Disk Drive Interface Item S pecif[...]

26 Chapter 1 DVD/CDRW Interface Item S pecification V en dor & model name DVD/CDR W COMBO MODULE QSI SBW-242 DVD/CDRW COMBO MODULE SONY CRX830E C Performance S pecification With CD Diskette With DVD Diskette T ransfer rate (KB/sec) Sustained: Max 3.6Mbytes/sec Sustained: Max 10.8Mbytes/sec Data Buffer Cap acity 128 KBytes Interface IDE/A T API [...]

Chapter 1 27 DVD Interface Item S pecification V en dor & model name DVD-ROM MODULE MKE SR8177 Performance S pecification With CD Diskette With DVD Diskette T ransfer rate (KB/sec) Sustained: Max 3.6Mbytes/sec Sustained: Max 1 1.08Mbytes/sec Data Buffer Cap acity 256 KBytes A T API Inte rface SFF8090 V er 0.99 Applicable disc format DVD: DVD-RO[...]

28 Chapter 1 V o ice channel 8/16- bit, mono/stereo Sampling rate 44,1 KHz (48K byte for AC97 interface) Internal microphone Y es Internal speaker / Quantity Y es/2 Supports PnP IRQ IRQ10 Video Resolutions Mode (for bo th LCD and CRT) Resolution 16 bits (High color) 32 bits (True color) 480x600 Y es Y es 800x600 Y es Y es 1024x768 Y es Y es 1 152x8[...]

Chapter 1 29 USB Port Item S pecification Chipset ICH4-M intergrated USB Compliancy Level 2.0 OHCI USB 2.0 Number of USB port 2 Location Rear side Serial port function control E nable/Disable by BIOS Setup IEEE 1394 Port Item S pecification Chipset TI TSAB43AB22 InterfaceUSB Compliancy Level IEEE 1394 1.0 Number of IEEE 1394 port 1 Location Rear si[...]

30 Chapter 1 Keyboard Item S pecification Keyboard controller M38857 Keyboard vendor & model name DARFON T otal number of keypads 84/85/88 Windows logo key Y es Internal & external keyboard work simultaneously No Note: Inter nal and external keyboard can not work simultaneously by soft ware specification. Battery Item S pecification V en do[...]

Chapter 1 31 LCD Inverter Item S pecification V en dor & model name Ambit Brightness conditions V adj=3.3V Input voltage (V) 7 (Min.), 14 (Max.) Input current (A) 0.6 (Min.) Output voltage (V , rms) 650 Output current (mA, rms) 5.5~6.5 Output voltage frequency (k Hz) 40~60 Hz AC Adaptor Item S pecification Model number DEL T A ADP-65DB 17V 70W [...]

32 Chapter 1 002E-002F , 004E-004F , 0061, 0063, 0065, 0067, 0080, 0092, 00B2-00B3, 0200-020F , 0600-06 0F , 0700-070F , 0800-080F , 1000-10 7F , 1 180-1 1 BF , Main board resources 0066 Microsoft ACPI-Compliant Embedded Controller 0070-0077 System CMOS/real time clock 00F0 Numeric data processor 0170-0177, 0376 Secondary IDE Channel 01F0-01F7, 03F[...]

Chapter 1 33 DMA Channel Assignment Item S pecification 00 PnP Audio System CODEC 01 Free 02 S tandard Floppy Disck Controller 03 ECP Printer Port[...]

34 Chapter 1[...]

Chapter 2 35 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our compute r is already properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

36 Chapter 2 Navigating the BIOS Utility There are six menu options: Information, Main, Advanced, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change the value of a parameter , press p or q . T A plus sign (+) i[...]

Chapter 2 37 Information Parameter Description IDE1 Model Name Shows the Model name of HDD installed on Primary IDE master . The hard disk model name is automatically detected by the system. If there is no hard disk present or unknown type, “ None ” should be shown on this field. IDE1 Serial # This field display the Serial number of HD D instal[...]

38 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also includes basi c setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for reference only . Actual value s may differ . PhoenixBIOS Setup Utility Information Main A d v a n c e d S e c u r[...]

Chapter 2 39 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

40 Chapter 2 Advanced The Advanced menu screen contains parameters involving y our hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Infrared/Serial port Enables, disables the[...]

Chapter 2 41 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the syst[...]

42 Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the w and y keys to highlight the Set Supervi sor Password parameter and press the e key . The Set Supervisor Password box appears: 2. T ype a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric ch[...]

Chapter 2 43 2. T ype the current passwor d in the Enter Current Passwor d field and press e . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press e . After setting the p assword, the co mputer set s the User Password p arameter to “Set”. 5. If desired, you can enable the Password[...]

44 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboa rd hard disk drive and the CD-ROM in module bay . PhoenixBIOS Setup Utility Information M a i n A d v a n c e d S e c u r i t y Boot E x i t Item Specific Help Hard [...]

Chapter 2 45 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load S[...]

46 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

Chapter 3 47 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Philips screw drivers T Flat head screwdriver NOTE: The screws [...]

48 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack. NOTE: T ravelMate C300 series product uses tape to[...]

Chapter 3 49 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must first remove the then disassembl e the inside assembl[...]

50 Chapter 3 Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch then remove the battery .[...]

Chapter 3 51 Removing the HDD Module/Optical Module/Wireless LAN Card/Keyboard and LCD Module Removing the HDD Module 1. Remove the two screws holding the HDD cover . 2. Pull out the hard disk drive then detach it from the main unit. Removing the Optical Disc Drive Module 1. Slide the ODD latch then remove the ODD module from the ma in unit careful[...]

52 Chapter 3 Removing the LCD Module 1. See “Removing the Keyboard ” on page 51. 2. Rotate the LCD module clockwise 135 degree. 3. Press down the LCD module as picture shows. 4. Detach the front hinge cap ca refully . NOTE: Hinge caps disassembling SOP (step2-step7) is differ ent from what you will se e on the mepg fi les. Y ou can disassemble [...]

Chapter 3 53 9. Remove the three screws holding the keyboar d support pl ate then remove the plate. 10. Remove the screw faste ning the modem board. 11 . Discon nect bluetooth ante nna. NOTE: This is an engineering sample. The number of scr ews holding the keyboard support plate maybe vary from the mass production units. 12. Disconnect the modem bo[...]

54 Chapter 3 Disassembling the Main Unit Separate the main unit into the lo gic upper and the l ogic lower assembly 1. Disconnect the R TC battery then remove it. 2. Pop out the memory then remo ve it from the DIMM socket. 3. Remove the 14 screws holding the upper case assembly and the lower case asse mbly . 4. Remove the screw holding the upper ca[...]

Chapter 3 55 5. Remove the touchpad. 6. Detach the touchpad button. 7. Then detach touchpad scroll key . Disassembling the logic lower assembly 1. Remove the lower case left cover . 2. Remove the screw holding the lower case right cover . 3. Then remove another screw fastening the lowe r case right cover . 4. Remove the lower case right cover. 5. D[...]

56 Chapter 3 9. Disconnect the fan cable. 10. Remove the four screws that fasten the heat sink module then remove the heatsink module. 11 . Rel ease the CPU lock with a flat-head screwdriv er then re move the CPU from the socke t. 12. T ake the main board off the thermal plate. 13. Remove the screw that secu res the extension board. 14. Disconnect [...]

Chapter 3 57 Disassembling the LCD Module 1. Remove the four LCD screw caps. 2. Then remove the four screws that secure the LCD beze l. 3. Detach the LCD bezel carefully . 4. T ear off the t ape fastening the bluetooth antenna. 5. Then remove the bluetooth antenna from the LCD beze l. 6. Then disconnect the LCD inverter cable. 7. Remove the auxilia[...]

58 Chapter 3 13. Remove the two screws holding the LED board. 14. Disconnect the LED board cable. 15. Remove the two screws that secure the button board. 16. T ake out the microphone, detach the button board assembly . 17. Disconnect the microphone, the LCD coaxial c able and the bu tton board to LED board cable. 18. T ear off the t ape fastening t[...]

Chapter 3 59[...]

60 Chapter 3 Disassembling the External Modules Disassembling and Reasse mbling the HDD Module 1. Remove the screw holding the HDD holder . 2. T ake out the hard disc drive from the HDD holder carefully . 3. Place the hard disc drive back to the HDD holde r . 4. Secure the hard disc drive to the HDD holder witht the screw as shown. Disassembling an[...]

Chapter 3 61 7. Secure the optical device board with two screws as shown. 8. Attach the optical bracket back to the ODD. 9. Secure the optical bracket wi th the two screws a s shown. 10. Then fasten the optical braket with ano ther two screws as shown.[...]

62 Chapter 3 Assemble the Hinge Caps 1. Rotate the LCD module clockwise 135 degree. Press down the LCD module as picture shows. 2. Place the front hinge cap back to its original position. 3. Press the front hinge cap until you hear a click. 4. After att ach the front hinge cap, erec at the LCD modu le as picture sh ows. 5. Rotate the LCD module cou[...]

Chapter 4 63 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test this model. Non-Acer products, prot otype cards, or modified options can give false errors and invalid syst em responses. 1. Duplicate symptom and obtain the failing symptoms in as much detail as possible. 2. Distinguish symp[...]

64 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled, diagno stic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive [...]

Chapter 4 65 Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board. 2. Go to the dia gnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instruction s in the me[...]

66 Chapter 4 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , confirm that if the paramete rs sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and adap[...]

Chapter 4 67 Power-On Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the[...]

68 Chapter 4 Index of Error Messages Error Message List Error Messages FRU/Action in Sequence S truck Key See ““Keyboard or Auxiliar y Input Device Check” on page 64 System CMOS checksum bad - Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. Real time clock error RTC battery Run BIOS Set[...]

Chapter 4 69 Error Message List No beep Error Messages FRU/Action in Sequence Power-on indicator turns off and LCD is blank. Powe r s ource (battery pack and power adapter .) See “Power System Check” on page 65 Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is bla[...]

70 Chapter 4 POST Codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initializ[...]

Chapter 4 71 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set key click if enabled 58h 2-2-3-1 T est f[...]

72 Chapter 4 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long,[...]

Chapter 4 73 Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initiali[...]

74 Chapter 4 Index of Symptom-to -FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to r unning “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't wo[...]

Chapter 4 75 Battery can’t be charged or discharged S ee “Check the Battery Pack” on page 66. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMC IA slot assembly Main board PCMCIA slot pin is damaged. PCMCI[...]

76 Chapter 4 The system doesn't resume from hibernation/ standby mode. Connect AC adapter then check if the system resume s from S tandby/Hibernation mode. Check if the battery is low . Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer . LCD cover sw itch Main board Batte[...]

Chapter 4 77 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 79. Modem/LA N-Rela ted Symptoms Symptom / Error Action in Sequence Internal modem does not wo rk correctly . Phone cable Driver Reconnect the Internal modem cable to the main boa rd tightly . Main board Interna[...]

78 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

Chapter 4 79 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all att ached [...]

80 Chapter 4[...]

Chapter 5 81 To p V i e w DCIN1 DC-In Jack 1394_1 IEEE 1394 Port USB2 USB Port LOUT Line-Out Jack USB1 USB Port MIC1 Mic-In Jack TV1 S-V edio Po rt Smart C ard Slot Smart Card Reader Slot CRT1 External Display Port R TC1 RTC Battery Connector LCD1 LCD Coaxial Cable Connector SW1 Smart Card Connector U52 South Bridge SW2 SW2 INV1 Inverter Cable Conn[...]

82 Chapter 5 Bottom View Switch Setting U9 CPU Socket HDD1 Mini PCI Connector DM_1 DIMM Socket 1 MINI1 HDD Connector F AN1 F AN Connector SW2-1 SW2-2 CHKPW ON X BOOTBLOCK ENABLE X ON[...]

Chapter 6 83 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurati ons of T ravelMate C300 series products. Refer to this chapter whenever orderi ng for p arts to rep air or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date info rmation avail[...]

84 Chapter 6 Exploded Diagram NOTE: The part numbers on the exploded diagram are ven dor part numbers, not Acer part numbers. Please refer to the most up-to-date s par e p art list for the correct p art numbers as you order the p arts. Picture No. Partname And Description Part Number Adapter NS ADAPTER 19V 70W 3PIN DEL T A ADP-65DB 25.101 10.171 Ba[...]

Chapter 6 85 EXTENSION BOARD 55.T28V1.001 MODEM BOARD AMBIT T60M283.10(01) 54 .0901 1.544 MODEM/BLUETOOTH BOARD AMBIT T60M665.00 54.09061.001 WIRELESS LAN BOARD 802.1 1B INTEL CALEXICO WM3B2100 KI.CAX01.002 Cables 6 TOUCHP AD CABLE 50.T28V1.001 NS POWER CORD 10A 125V KINGCORD US 27 .T30V1.001 NS CORD 10A 250V K50081H5183BE(I) 27 .T30V1.004 NS MODEM[...]

86 Chapter 6 9 MINI PCI COVER W/SCREW 42.T28V1.004 10 LOWER CASE FRONT COVER W/SPEAKER PA C K 60.T28V1.003 12 LOWER CASE LEFT COVER POWER SWITCH SIDE 60.T28V1.004 1 1 LOWER CASE RIGHT COVER SMAR T CARD/ PCMCIA SIDE 60.T28V1.005 8 HDD COVER W/SCREW 42.T28V1.005 NS HDD HOLDER 33.T28V1.001 13 UPPER CASE W/LA TCH MODULE & TOU CHP AD MODU LE Note: T[...]

Chapter 6 87 NS DIMM COVER 42.T28V1.007 1 KEYBOARD SUPPORT PLA TE 60 .T28V1.010 Communication Module NS BLUETOOTH ANTENNA 50.T28V1.003 NS WIRELESS LAN ANTENNA AUX 50.T28V1.004 NS WIRELESS LAN ANTENNA MAIN 50.T28V1.005 CPU NS CPU BANIAS 1.7GMHZ 1MB INTEL KC.BS001.17G CPU BANIAS 1.6GMHZ 1MB INTEL KC.BS001.16G CPU BANIAS 1.5GMHZ 1MB INTEL KC.BS001.15G[...]

88 Chapter 6 HDD/ Hard Disk Drive NS HDD DRIVE 60G HGST IC25N060A TMR04 KH.06007.002 HDD DRIVE 20G HGST IC25N020A T MR04 KH.02007.002 HDD DRIVE 30G HGST IC25N030A T MR04 KH.03007.002 HDD DRIVE 40G HGST IC25N040A T MR04 KH.04007.004 HDD DRIVE 60G HGST TS548060M9A T 00 KH.06007.003 HDD DRIVE 80G HGST IC25N080A T MR04 KH.08007.002 HDD DRIVE 30G TOSHIB[...]

Chapter 6 89 NS BUTTON BOARD 55.T28V1.003 NS LED BOARD 55.T28V1.004 NS LCD COAXIAL CABLE 14.1" 50.T28V1.006 LCD COAXIAL CABLE 14.1" 50 .T28V1.008 NS INVERTER CABLE 50.T28V1.007 NS DIGITIZER TOUCHP AD P ANEL FOR 14.1 IN. WA C O M S U - 0 1 5 56.T33V1.001 NS LCD BEZEL W/ICON LABEL & NAME PLA TE & WIRELESS LAN ANTENNA 60.T28V1.007 NS[...]

90 Chapter 6 NS SMART CARD SLOT 22.T28V1.002 Memory NS SDIMM 512M INFINEON KN.51202.007 SDIMM 128M NANY A KN.12803.008 SDIMM 256M INFINEON KN.25602.009 SODIMM 256M NANY A KN.25603.009 SDIMM 256M ELPIDA KN.25609.002 SODIMM 512M MICRON KN.25604.009 SDIMM 512M ELPIDA KN.51209.002 SODIMM 512M MICRON KN.51204.006 SODIMM 512M NANY A KN.51203.005 SODIMM 1[...]

Chapter 6 91 Heatsink/F AN NS CPU F ANSINK W/F AN 60.T28V1.006 NS F AN 23.T28V1.002 NS HEA TSINK 34.T28V1.001 Microphone NS MICROPHONE 23.T28V1.003 Others NS NAME PLA TE 40.T28V1.001 NS ICON PLA TE 40.T28V1.002 NS LOGO PLA TE 31.48R18.001 NS RUBBER FOOT 47.T30V1.003 NS LCD SCREW MYLAR LOWER 47.T28V1.001 NS LCD SCREW MYLAR UPPER 47.T28V1.002 NS LCD [...]

92 Chapter 6 SCREW MACH WA FER M2*L3.1 Y -ZN 86.T28V1.004 SCREW M2 X L8 (DIA 6MM) 86.T28V1.005 SCRW MACH W AFER M2*L8 NI S NOT 86.T28V1.006 SCREW NYLOK M2.5-5 86.9A553.5R0 SCRW M1.7*5.5 T APPING NI 86.T28V1.007 Picture No. Partname And Description Part Number[...]

Chapter 6 93[...]

Appendix A 94 T ravelMate C300 Series Model Number CPU LCD Memory HDD (GB) ODD Wireless LAN MDC 300XCi P-M 1.4G 14.1XGA 1X256 2x256M 30/40 24x DVD+CD- RW 1 1b Combo 301XCi PM-1.4G PM-1.5G 14.1XGA 2X256 1X512 40/60 24x DVD+CD- RW 11 b N 302XMi PM-1.6G 14.1XGA 2x256M 60 DVD-Dual 1 1b Combo Model Definition and Configuration Appendix A[...]

Appendix B 95 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro and Windows ® 2000 environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding con[...]

96 Appendix B Microsoft ® Windows ® XP Pro Environment T est Item Specifications LAN Card 3Com EtherLink III IBM EtherJet CardBus Adapter 10/100 Intel EtherExpress Pro/100 Mobile Adapt er Xircom CardBus Ethernet 10/100 32Bitr Modem Card USR Megahertz 56K PC Card Modem Xircom CreditCard Modem 56 IBM 56K Double Jack Modem Combo Card 3Com Megahertz [...]

Appendix B 97 USB Keyboard / Mouse Chicony USB Keyboard Chicony USB Keypad Microsoft Natural Keyboard Pro Acer Aspire USB Mouse Logicool USB Mouse Logitech Coreless MouseMan Wheel USB interface Logitech USB Wheel Mouse Microsoft IntelliMouse Optical USB interface USB Printer / Scanner Epson S tylus Color 740 USB interface HP DeskJet 880C USB interf[...]

98 Appendix B Microsoft ® Windows ® XP Home Environment T est Item Specifications LAN Card 3Com EtherLink III IBM EtherJet CardBus Adapter 10/100 Intel EtherExpress Pro/100 Mobile Adapte Xircom CardBus Ethernet 10/100 32Bitr Modem Card USR Megahertz 56K PC Card Modem Xircom CreditCard Modem 56 IBM 56K Double Jack Modem Combo Card 3Com Megahertz 1[...]

Appendix B 99 USB Keyboard / Mouse Chicony U SB Keyboard Chicony USB Keyp ad Microsoft Natural Keyboard Pro Acer Aspire USB Mouse Logicool USB Mouse Logitech Coreless MouseMan Wheel USB interface Logitech USB Wheel Mouse Microsoft IntelliMouse Optical USB interface USB Printer / Scanner Ep son S tylus Color 740 USB interface HP DeskJet 880C USB int[...]

100 Appendix B Microsoft ® Windows ® 2000 Environment T est Item Specifications LAN Card IBM EtherJet CardBus Adapter 10/100 Modem Card USR Megahertz 56K PC Card Modem Xircom CreditCard Modem 56 IBM 56K Double Jack Modem Combo Card Xircom RealPort CardBus Ethernet 10/1 00+ Modem 56 A T A C ard IBM Microdrive 340MB Iomega Click! 40MB Apacer SD Fla[...]

Appendix B 101 Bluetooth Printer HP Deskjet 995C (bluetooth interface) Access Point 802.1 1b Cisco Aironet 350 Orinoco AP-500 Access Point 802.1 1a/b Intel Dual Pro/Wireless 5000 Access Point 802.1 1a Intel Pro/Wireless 5000 Item Specifications[...]

102 Appendix B[...]

Appendix C 103 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical que ries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website. However some information sources [...]

104 Appendix C[...]

Index 105 A ACPI 1.0a 23 AFLASH Utility 46 B Battery Pack 50 BIOS 23 package 23 password control 23 ROM size 23 ROM type 23 vendor 23 Ve r s i o n 2 3 BIOS Setup Utility 3 5 BIOS Supports protocol 23 BIOS Utility 35 Basic System Settings 40 Navigating 36 Onboard Device Config uration 42 S t artup Configuration 41 System Inform ation 36 System Secur[...]

106 Index Parallel Port 28 PC Card 12, 29 PCMCIA 29 Pentium III 23 Power System Check 65 Battery Pack 66 Processor 23 R RMA 83 S Second Level Cache 23 System Block Diagram 3 Layout 4 System Diagnostic Diskette 46 System Memory 23 System Utilities 35 System Utility Diskette 46 T T est Compatible Compone nts 95 T ouchpad Check 66 T roubleshooting 63 [...]

Index 107[...]