Acer G901 manual

Acer Altos G900 User’ s guide BB!H:11!vh!.!FO/cppl!!Qbhf!j!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to t[...]

iii Notices FCC notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy , and if [...]

iv Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class A digital apparatus meet[...]

v Important safety information Only a technically qualified person shall access, integrate, configure, and service this product. Intended application uses This product was evaluated as an Information T echnology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations. The suitability of thi[...]

vi Multiple power cords Wa r n i n g ! T o avoid electrical shock, disconnect all AC power cords before accessing inside the system. Earth grounded socket-outlets Wa r n i n g ! T o avoid electrical shock, the system power cord(s) must be plugged into socket-outlet(s) that is provided with a suitable earth ground. Precautionary r eminders • Over [...]

vii Equipment rack precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation. The following additional rack safety installation measures shall be considered: • Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over[...]

viii Important safety instructions Read these instructions carefully . Save these instructions for future reference. 1 Follow all warnings and instructions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3 Do not use this product near w[...]

ix d If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. e If the pr[...]

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Contents Notices iii FCC notice iii Laser compliance statement iv Important safety information v Intended application uses v Checking the power cords v Precautionary reminders vi Equipment rack precautions vii Important safety instructions viii 1 System tour 1 Features overview 3 Altos G900 physical specifications 4 External and internal structure [...]

xii Hardware setup 33 Turning on the server and running the Power-On Self Test (POST) 34 Software setup 36 Network teaming features 37 3 Hardware configuration 39 Installation precautions 41 ESD precautions 41 Preinstallation instructions 42 Post-installation instructions 42 Tools and supplies needed 43 System access panels 44 Before removing the a[...]

add-in board 69 Installing and removing a PCI add-in board in a non-hot-plug slot 72 Hot-swap SCSI drives 75 Checking a hot-swap SCSI drive status indicator 75 Installing and removing a hot-swap drive in a carrier 76 Removing and installing hot-swap disk drives 78 DC power supplies 81 Checking the power supply LED status indicators 81 Removing and [...]

xiv Advanced 119 Memory Configuration 121 PCI Configuration 122 I/O Device Configuration 129 Advanced Chipset Control 131 Security 132 Server 136 System Management 138 Console Redirection 139 Boot 140 Exit 141 Appendix A: System rack installation 143 System rack installation 145 Rack-mount kit contents 145 Tools and supplies needed 146 Equipment ra[...]

xv Viewing Sensor Data Records 173 Updating system firmware and BIOS 174 Saving and restoring the system configuration 174 Alerting for platform events 175 Managing the server remotely 179 Exiting the SSU 182 FRU/SDR load utility 183 When to run the FRU/SDR load utility 183 Running the FRU/SDR load utility 183 SCSISelect 186 Running SCSISelect 186 [...]

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1 System tour BB!H:11!vh!.!FO/cppl!!Qbhf!2!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

This chapter gives you a tour of the system’ s internal and external components, as well as a discussion of its many features. BB!H:11!vh!.!FO/cppl!!Qbhf!3!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

3 Featur es overview The Acer Altos G900 four-way performance server model utilizes a PCI bus based mainboard built on an A TX form factor . It supports up to four processors from the Intel ® Xeon ™ processor family . For expandability , the mainboard supports eight full length PCI slots (4 PCI-X hot plug, 2 PCI-X non-hot plug, 2 PCI non-hot plu[...]

1 System tour 4 Altos G900 physical specifications Note: Amperage values indicated on this section is based on total system power , with two or three power supply modules installed. For detailed information on calculating power consumption for specific server configurations, see page 196. Specification Rack-mount orientation T ower orientation Heig[...]

5 Exter nal and inter nal structur e Access covers The figure below shows the system’ s access panels Label Description A Bezel B Front access panel C Rear access panel Figure 1 - Access covers BB!H:11!vh!.!FO/cppl!!Qbhf!6!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

1 System tour 6 Main chassis components The figure below shows the chassis with the access panels removed. Label Description Label Description A Hot-plug PCI add-in cards F CD-ROM drive B Memory board G 5.25-inch peripheral bay C Electronics bay H 3.5-inch diskette D Power supply bay I Front control panel EF a n b a y Figure 2 - Main chassis compon[...]

7 Electronics bay components The figure below shows the electronics bay with the access cover and memory board removed. Label Description Label Description A Hot-plug PCI slots C Mainboard B Non-hot-plug PCI slots D Processor board Figure 3 - Electronics bay components BB!H:11!vh!.!FO/cppl!!Qbhf!8!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

1 System tour 8 Fr ont control panel The figure below describes the features of the front control panel. Label Description Operation A Power button T o turn power on, press the power button momentarily . If the system is in sleep state, pressing the power button momentarily brings the system out of the sleep state. T o turn power off, press and hol[...]

9 E NMI switch Causes a non-maskable interrupt. Located behind the bezel door . F USB connector USB port 3. Located behind the bezel door . G Serial port connector Serial port B. Located behind the bezel door . H Lock Locks the bezel and front access cover . I Chassis ID LED Blue indicates chassis ID is active. J LAN2 LED Green indicates LAN2 activ[...]

1 System tour 10 Rear panel The figure below describes the features of the rear panel. Label Description A Optional ICMB ports 1 (left) and 2 (right) B Hot-plug PCI LEDs C Hot-plug 64-bit, 100 MHz PCI-X add-in card slots D Non-hot-plug 64-bit, 100 MHz PCI-X add-in card slots E Non-hot-plug 32-bit, 33 MHz PCI add-in card slots F Power supply bays G [...]

11 IV i d e o c o n n e c t o r J Serial port A K PS/2-compatible mouse port L PS/2-compatible keyboard port M Chassis ID LED N IEEE 1284 Enhanced Parallel Port O LAN1 100/10 RJ-45 connector P Knockout for optional serial port B Q Knockout for optional SCSI connector R Knockout for optional VHDCI SCSI connector Label Description BB!H:11!vh!.!FO/cpp[...]

1 System tour 12 Peripheral device bay Opening the right bezel door provides access to the peripheral bay . The peripheral bay consists of four bays for removable media: Caution! It is not recommended to install a hard disk drive in the 5.25-inch bay , because of potential cooling and electromagnetic interference (EMI) constraints. Label Descriptio[...]

13 Server boar d set featur es The server board set for Altos G900 consists of a mainboard, memory board, and processor board. Mainboard layout Below illustration identifies the connectors and major components on the Altos G900 mainboard. Label Description A 64-bit, 100-MHz, hot-plug PCI-X slots B 64-bit, 100-MHz, non-hot-plug PCI-X slots Figure 7 [...]

1 System tour 14 C 32 bit, 33-MHz, non-hot-plug PCI slots D Intelligent Chassis Management Bus (ICMB) connector (P24) E Hot-plug indicator board (HPIB) connector (P23) F Back panel I/O connectors G Intel ® 82550 Ethernet controller H A TI Rage XL 2D/3D graphics accelerator J Intel ® 82544 Ethernet controller K Video RAM (VRAM) (4 MB total) L Proc[...]

15 Mainboard jumpers Jumpers on the mainboard are organized into three groups: • Boot block jumpers (JP3) • Main jumpers (JP4, JP5, and JP6) • Serial port B jumpers (JP25). AA IDE connector (P13) BB SCSI L VD connectors (P4 and P7) CC Intelligent Platform Management Bus (IPMB) connector (P12) DD Adaptec 7902 SCSI controller EE Fan connector ([...]

1 System tour 16 The figure below identifies the jumper blocks and pin numbers. The function of each pair of pins is described in the sections that follow . Boot block jumpers The boot block jumpers are used when updating the BIOS or BMC firmware in the unusual event that the boot block area needs to be updated. These jumpers are not used for routi[...]

17 Main jumpers Below table identifies the function of each pin pair on the main jumper blocks (JP4, JP5, and JP6). The FRB3 T imer Disable jumper and the BMC Force Update jumper are special purpose jumpers that you should use only when instructed to do so. When you do need to enable any of these features, use one of the spares from JP4 pins 1 and [...]

1 System tour 18 Serial port B jumpers The table identifies the function of each pin pair on the serial port B jumper block (JP25). By default, the serial port B connector is an RJ-45, which has only eight pins and doesn't provide separate DCD and DSR signals. The serial port B jumpers let you configure the DSR and DCD signals passed from the [...]

19 System cables This section shows the correct routing of cables from the mainboard to the front subchassis Caution! T o avoid possible damage to the cables or internal components, the cables must be routed as shown in the following illustrations. Figure 9 shows the routing of cables from the mainboard to the front subchassis components. Label Des[...]

1 System tour 20 Figure 10 shows the routing of ribbon cables through the cable clamp. Additional cables are routed behind these ribbon cables as shown in Figure 11. C SCSI hard drive cable F Serial port B cables Label Description Label Description A Diskette drive cable C Front panel board cable B IDE peripheral cable D Cable clamp Label Descripti[...]

21 Finally , Figure 11 shows the routing of the cables at the back of the cable clamp, behind the ribbon cables. Label Description A Front panel cable B Serial port B cable C Hot-swap back plane cable DC a b l e c l a m p E Fan distribution board cable Figure 11 - Rear cables in the cable clamp BB!H:11!vh!.!FO/cppl!!Qbhf!32!!Gsjebz-!Kbovbsz!28-!311[...]

1 System tour 22 System featur es The Altos G900 is a powerful server system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for general business applications, email, web service, file clustering and print services. Processors The Altos G900 server accommodates one to four processo[...]

23 The mainboard provides active terminators, termination voltage, resettable fuses, and protection diodes for both SCSI channels. Y ou can disable the onboard terminators in BIOS setup. Onboard video The mainboard incorporates an A TI RAGE XL PCI graphics accelerator with 4 MB of video SDRAM that supports all standard IBM VGA modes. The embedded S[...]

1 System tour 24 •I n t e l ® 82544 NIC that supports 10Base-T , 100Base-TX networks, and 1000BASE-T networks The 82544 controller supports the following features: • Direct 32/64-bit, 33/66-MHz interface to the PCI bus • Integrated IEEE 802.3 1000BASE-T , 100BASE-TX, and 10BASE-T • Integrated third-generation MAC and proven IEEE 803.3ab co[...]

25 Power supply The power supply bay comes with two 600-W power supply modules and can accommodate a third module for redundancy . The modules connect through the power distribution board (PDB) and auto-sense input voltage. The power redundant (2+1) configuration allows you to hot-swap a failed power supply without interrupting normal system operat[...]

1 System tour 26 ACPI The server supports the Advanced Configuration and Power Interface (ACPI) standard as defined by the ACPI 1.0b and PC97 specifications. An ACPI-aware operating system can put the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However , the power supply will still be on [...]

2 System setup BB!H:11!vh!.!FO/cppl!!Qbhf!38!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

This chapter describes the system setup procedures — both for hardware and software aspects. BB!H:11!vh!.!FO/cppl!!Qbhf!39!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

29 Getting started Checking for damage to the packaging Inspect the packaging container for evidence of mishandling during transit. If the packaging container is damaged, photograph it for reference. Save the packaging container and packing materials in the event you need to package the server for reshipment. Selecting a site Before unpacking and i[...]

2 System setup 30 • Clearance provided for cooling and airflow . Note: Surge suppressor recommended: In geographic regions that are susceptible to electrical storms, it is strongly recommended that you plug the server into a surge suppressor . Checking the package contents Remove the server from the packaging container and, using the list below ,[...]

31 • System keys (provided inside the system accessory box) • Additional parts or components depending on specific system configuration. • System documentation • Acer Altos G900 User’ s guide (with system binder) • Acer EasyBUILD TM v5.1 CD - contains product documentation, device drivers, and software utilities, includes three discs: ?[...]

2 System setup 32 Setting up your system Setup reminders • Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product with more than one power supply will have a separate AC power cord for each supply . • The power button on the system does not turn off system AC power . T o remove AC power from t[...]

33 1 Check first to make sure you have not left loose tools or parts inside the system. 2 Check that cables, add-in boards, and other components are properly installed. 3 Attach the panels to the chassis with the screws removed earlier , and tighten them firmly . 4 Insert and lock the padlock to the system to prevent unauthorized access inside the [...]

2 System setup 34 9 Reinstalling the system access panels: a Installing the access cover to the system boards - see page 52 b Installing the rear access panel - see page 45 Y ou have completed the hardware setup. The remainder of this section discusses software setup and configuration. Refer to page 36. T ur ning on the server and running the Power[...]

35 7 Shortly after the splash screen is displayed, POST displays the message "Press <F2> to enter Setup…" at the bottom of the screen. At this point, you can press any of the keys identified with an asterisk (*) on the following table, or you can do nothing and wait until the server boots from the CD-ROM. If you enter BIOS setup, [...]

2 System setup 36 Softwar e setup Installing the service partition (recommended) When you are setting up your server system, you can install a service partition on your hard drive. T o create a service partition, follow the related instructions that appears when installing the system OS using the System CD. The service partition, in conjunction wit[...]

37 Network teaming features NIC connector and status LEDs The NICs drive LEDs on the network interface connectors that indicate link connection and activity on the LAN and 10- or 100-Mbps operation. The green LED indicates network connection when on and TX/RX activity when blinking. The yellow LED indicates 100-Mbps operation when lit. Note: Using [...]

2 System setup 38 Considerations Windows NT versions prior to 4.0 do not support Adapter T eaming options. Adapter T eaming options require NT 4.0 with Service Pack 4.0 or later (or Service Pack 3.0 and the Windows Hot Fix). In Windows NT , teaming options cannot be implemented on adapters that have been configured for VLANs. NetWare can support te[...]

3 Har dwar e configuration BB!H:11!vh!.!FO/cppl!!Qbhf!4:!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

This chapter describes detailed procedures for system hardware setup. BB!H:11!vh!.!FO/cppl!!Qbhf!51!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

41 Installation pr ecautions Before you install any system component, we recommend that you read the following sections. These sections contain important ESD precautions along with preinstallation and post-installation instructions. ESD precautions When installing or removing system components, perform such procedures only at an electrostatic disch[...]

3 Hardware configuration 42 Preinstallation instructions Always observe the following before you install any component: 1 T urn of f your system and all the peripherals connected to it. 2 Unplug all cables from the power outlets. 3 Open your system according to the instructions on page 44. 4 Follow the ESD precautions described in this chapter when[...]

43 T ools and supplies needed Y ou will need the following items in installing the system components: • Phillips screwdriver • Small flat-bladed screwdriver • Extraction tool for processor heat sink clips • Antistatic wrist strap and conductive foam pad (recommended) • Pen or pencil • Equipment log (for a sample sheet, refer to page 195[...]

3 Hardware configuration 44 System access panels This section discusses the procedures in: • Removing and replacing the rear access panel • Removing and replacing the front access panel Befor e removing the access panels T o avoid personal injury or property damage, the following safety instructions apply whenever accessing inside the product: [...]

45 3 Lift the panel away from the chassis. T o install the rear access panel Note: Before installing the rear access panel, check that you have not left any tool or loose parts inside the system. 1 Position the panel on the chassis so that the panel tabs align with the chassis slots. 2 While lightly pressing the panel against the chassis, slide it [...]

3 Hardware configuration 46 T o remove the front access panel 1 Remove the rear access panel (refer to page 44). 2 Release the two captive panel screws (Figure 13, A). 3 Lift the rear edge of the panel slightly and slide it toward the rear of the chassis. 4 Lift the panel up and of f of the chassis. T o install the front access panel Note: Before i[...]

47 Fr ont subchassis and r ear electr onics bay The server chassis consists of three parts, which include the following: • Main chassis • Front subchassis (sometimes called the C-tilt) • Rear electronics bay Both the front subchassis and the rear electronics bay swing open. Additionally , you can completely remove them to gain access to the s[...]

3 Hardware configuration 48 Removing the fr ont subchassis and rear electr onics bay T o remove the front subchassis 1 Disconnect all cables attached to the power distribution board and to the mainboard. 2 With the front subchassis open, lift it straight up and clear of the main chassis. Label Description A Front subchassis latch B Mainboard cables[...]

49 T o remove the electronics bay With the electronics bay open, pull it up and toward the front of the chassis, lifting it clear . Installing the fr ont subchassis and rear electronics bay T o install the front subchassis 1 With the front subchassis tilted open about 30°, align the notch in the subchassis with the hinge pins on the main chassis. [...]

3 Hardware configuration 50 Closing the fr ont subchassis and rear electr onics bay Caution! Before you close the front subchassis or electronics bay , make sure no cables are pinched or otherwise obstructing the front subchassis and rear electronics bay . Excessive cable stress or chafing can cause cables to disconnect and connector pins to bend o[...]

51 Accessing the system boar ds This section discusses the procedures in: • Removing and installing the access cover to the system boards • Removing and installing the memory board • Removing and installing the processor board • Removing and installing the mainboard Caution! A microprocessor and heat sink may be hot if the system has been r[...]

3 Hardware configuration 52 T o install the access cover to the system boards 1 Orient the access cover with the captive screws toward the front of the server . 2 Insert the tabs on the rear of the cover into the slots at the rear of the chassis. 3 Press down gently and tighten the captive screws at the front of the cover . Memory board T o remove [...]

53 T o install the memory board 1 Holding the bracket on the top edge of the memory board, insert the board into the guides at both ends of the electronics bay . 2 Align the memory board with the connector on the processor board and press down on the bracket until the board is fully inserted into the connector . P Figure 19 - Installing the memory [...]

3 Hardware configuration 54 Processor boar d T o remove the processor boar d 1 Rotate the handles on the processor board until they are fully open. 2 Using the handles, tilt the processor board up and remove it from the chassis. T o install the processor board 1 Insert the tabs on the processor board into the slots on the mainboard bracket (Figure [...]

55 Mainboard T o remove the mainboard 1 Remove all external cables from the mainboard I/O ports at the back of the chassis. 2 Label and disconnect all internal cables connected to the PCI add-in boards. 3 Remove all PCI add-in boards (refer to page 71 and 74). 4 Plastic curtains run the length of the electronics bay separating the PCI add-in cards.[...]

3 Hardware configuration 56 For a diagram showing labeled connectors, refer to “Mainboard layout” on page 13. 6 Remove all cables from the cable retention clip on the front of the electronics bay . 7 A plastic retention mechanism for the PCI add-in cards is fastened to the front of the electronics bay by three clips (Figure 22, A). Release each[...]

57 9 Remove the six screws, the plastic overlay , and the two processor board mounting brackets that attach the mainboard to the electronics bay (Figure 23, A). 10 Lifting the board slightly , slide the mainboard toward the front of the chassis until the I/O ports clear the chassis. 11 At one side of the chassis, the board is inserted into slots in[...]

3 Hardware configuration 58 T o install the mainboard 1 With the rear of the electronics bay closest to you and the mainboard oriented so that the I/O connectors line up with the cutout in the back left of the chassis (Figure 23), lower the right end of the mainboard into the electronics bay and slip the board edge into the slots of the foam panel [...]

59 6 Connect all internal cables to the mainboard. T o make sure you route the cables correctly , refer to “Front panel board” on page 89. If the cables are not routed correctly , you won't be able to close the front subchassis. 7 Install the PCI add-in board curtains as follows: a At the back of the electronics bay , slide the end of a cu[...]

3 Hardware configuration 60 Memory This section includes instructions for removing and installing DIMMs on the memory board. DIMM sequence Load the DIMMs in the following order: • Bank 1: DIMMs #1, 2, 3, and 4 • Bank 2: DIMMs #5, 6, 7, and 8 • Bank 3: DIMMs #9, 10, 11, and 12 Always fill banks completely . Partially filled banks are ignored b[...]

61 4 Orient the DIMM so that the notch in the bottom edge of the DIMM aligns with the keyed socket on the memory board. 5 Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly . The plastic ejector levers should snap into place when the DIMM is seated. 6 Make sure that the plastic ejector leve[...]

3 Hardware configuration 62 3 Hold the DIMM only by its edges, being careful not to touch its components or gold edge connectors. Carefully lift it away from the socket and store it in an antistatic package. Figure 26 - Removing a DIMM BB!H:11!vh!.!FO/cppl!!Qbhf!73!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

63 Pr ocessors This section includes instructions for installing and removing processors and heat sinks. Processor sequence Y ou must install a processor in processor socket 1. When installing multiple processors, populate the processor sockets in the order shown in the figure below . Important: If you are not using processor sockets 3 and 4, leave[...]

3 Hardware configuration 64 T o install processors 1 Raise the locking bar on the socket. 2 Orient the processor so that the triangle on the corner of the processor aligns with the triangle on the corner of the socket. 3 Aligning the pins of the processor with the socket, insert the processor into the socket. The processor should drop into the sock[...]

65 5 Following the instructions packaged with the applicator , apply thermal grease to the processor . 6 Insert the heat sink (Figure 30, A) into the air baff le and place it on top of the processor . 7 Install both heat sink retention clips (Figure 30, D) as follows: a Place the heat sink clip on the center tab of the retention module and slide th[...]

3 Hardware configuration 66 1 Remove both heat sink clips as follows: a Insert the heat sink clip extraction tool (refer to page 43) into the slot at one end of the clip. b P ress down on the tool until the clip clears the bottom edge of the tab on the retention module and rotate the tool until the end of the clip is free of the tab. c Using the cl[...]

67 PCI add-in boar ds PCI add-in board locations The Altos G900 server supports four hot-plug PCI add-in boards and four non-hot-plug PCI add-in boards. Caution! Be sure any empty expansion slots have a slot cover installed. An open expansion slot reduces the cooling and EMI integrity of the server and can affect performance and cause damage due to[...]

3 Hardware configuration 68 Operating system support for hot-plug add-in boards Some operating systems support hot-plugging PCI add-in boards and some do not. Operating system support is provided by a driver that you must install when setting up your server . Hot-plug drivers are available on the Drivers directory of the System CD. The driver files[...]

69 Installing and removing a hot-plug PCI add-in board T o install a hot-plug PCI add-in board 1 Remove the rear access panel (refer to page 44). 2 If the LED for the slot indicates that power to the slot is on, turn it off by using the PCI hot-plug application software on your system. The LED adjacent to the slot should now be off. For more inform[...]

3 Hardware configuration 70 5 Prepare the new PCI board for installation: a Remove the add-in board from its protective wrapper . Be careful not to touch the components or gold edge connectors. Place the add-in board with the component side up on an antistatic surface. b Record the serial number of the add-in board in your equipment log. For a samp[...]

71 10 T urn on power to the add-in board using the PCI hot-plug application software on your system. T o remove a hot-plug PCI add-in board 1 Remove the rear access panel (refer to page 44). 2 If the LED for the slot indicates that power to the slot is on, turn it off by using the PCI hot-plug application software on your system. The LED adjacent t[...]

3 Hardware configuration 72 6 If you are not reinstalling a board in the same slot, install an expansion slot cover and reinstall the rear access panel (refer to page 45). If you are installing a new board, follow the instructions on page 69. Installing and r emoving a PCI add-in board in a non-hot-plug slot Caution! The PCI add-in board slots loca[...]

73 T o install a PCI add-in board in a non-hot-plug slot 1 Disconnect the AC power cords from the power source or wall outlets. 2 T urn off all peripheral devices connected to the server system. 3 Remove the rear access panel (refer to page 44) and the system board access panel (refer to page 51). 4 If necessary , remove and save the expansion slot[...]

3 Hardware configuration 74 T o remove a PCI add-in board fr om a non-hot-plug slot 1 Disconnect the AC power cords from the power source or wall outlets. 2 T urn of f all peripheral devices connected to the server system. 3 Remove the rear access panel (refer to page 44) and the system board access panel (refer to page 51). 4 Release the latches o[...]

75 Hot-swap SCSI drives Hot-swap drives are installed in carriers that fit into the hot-swap drive bay . This section describes the LED status indicators for the drive bays and gives instructions for using the drive carriers to install and remove drives. Checking a hot-swap SCSI drive status indicator Each hot-swap SCSI drive slot has a LED that in[...]

3 Hardware configuration 76 The table below lists the LED states and the drive status indicated by each state. Installing and r emoving a hot-swap drive in a carrier T o install a hot-swap drive in a carrier Before you can install a drive in the hot-swap drive bay , you must install the drive into a drive carrier . T o install a hot-swap drive in a[...]

77 2 Remove the hard drive from its wrapper and place it on an antistatic surface. 3 Record the new drive model and serial number in your equipment log. For a sample equipment log sheet, refer to page 195. 4 Place the drive in the carrier with the component side down. 5 Using the four screws removed earlier , attach the drive to the carrier . Label[...]

3 Hardware configuration 78 T o remove a hot-swap drive from a carrier 1 Remove the carrier and drive from the drive bay . 2 Remove the four screws that secure the drive to the carrier . 3 Place the drive on an antistatic surface. 4 If you are going to reinstall the carrier without a drive, you must first reinstall the air baffle in the carrier . R[...]

79 3 Carefully pull on the carrier handle and slide the carrier out of the bay . 4 Install a new drive into the carrier (refer to page 76). 5 Hold the carrier handle in the fully open position and slide the carrier into the desired bay . 6 Push the carrier into the drive bay until the carrier handle latch engages the locking slot in the edge of the[...]

3 Hardware configuration 80 7 Push the handle closed until it clicks into position. Figure 41 - Installing a drive carrier BB!H:11!vh!.!FO/cppl!!Qbhf!91!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

81 DC power supplies The power supply bay accommodates up to three power supply modules. The bay contains a power distribution board (PDB) that manages the delivery of power from the power supply modules. Checking the power supply LED status indicators The figure below shows the three power supply LED status indicators. Label Description A Predicti[...]

3 Hardware configuration 82 Refer to the table below for a list of LED states and the power supply status indicated by each state. Note: If all power supply modules are functioning and all power cables from the power distribution board are properly connected to the mainboard and other components, but the server won't power on, replace the powe[...]

83 Caution! T o avoid damaging the module, do not tilt or twist the power supply module as you pull it from the power supply bay . The module disengaging from its connector causes the initial resistance you will feel. Use even, steady force to remove the module. 4 Unplug the power cord from the power supply . 5 If you are not going to install a rep[...]

3 Hardware configuration 84 T o install a power supply module 1 If present, remove the filler panel from the vacant slot. 2 Holding the power supply latch handle in the open position, slide the power supply module into the vacant slot until you feel resistance. Caution! The module engaging its connector causes the resistance. T o avoid damaging the[...]

85 Cooling system fans The Altos G900 server accommodates six hot-swap fan modules. Caution! Don't remove a fan module while the server is powered on unless you have a replacement unit available. Once you remove a fan module from the system, replace it within five minutes. V acant spaces alter airflow patterns in the server system and can caus[...]

3 Hardware configuration 86 Removing and installing a fan module T o remove a fan module 1 Remove the front access panel (refer to page 46). 2 Grasp the fan module and pull it straight out of the foam baffle. T o install a fan module Note: If you are replacing a failed fan module, wait for the fan status LED to turn off. Generally , this will take [...]

87 Backup battery The lithium battery on the mainboard powers the real-time clock (RTC) in the absence of power . When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) might be incorrect. For a list of approved replacement batteries, contact your customer service [...]

3 Hardware configuration 88 6 Remove the battery from its socket. 7 Dispose of the battery according to local ordinance. 8 Remove the new lithium battery from its package. 9 Being careful to observe the correct polarity , lay the battery in the socket, inserting one edge of the battery under the large corner tabs. 10 Push the battery down until it [...]

89 Fr ont panel boar d For a description of the features on the front panel board, see “Front control panel” on page 8. Installing the fr ont panel board 1 T urn off power to the server and unplug the AC power cords from the power source. 2 Remove the front access panel (refer to page 46). 3 Remove the fan modules and the foam fan baf fle (refe[...]

3 Hardware configuration 90 8 Slide the notched end of the new front panel board into the slot in the front subchassis. 9 Position the board so the snap-top standof f on the front of the chassis is aligned with the hole in the front panel board and press the board over the standoff. 10 Insert and tighten the mounting screw to secure the board to th[...]

91 Diskette drive Replacing the diskette drive 1 T urn off power to the server and unplug the AC power cords from the power source. 2 Remove the front access panel (refer to page 46). 3 Remove the fan modules and the foam fan baf fle (refer to page 86). 4 Disconnect the power and signal cables from the back of the diskette drive. 5 Remove the screw[...]

3 Hardware configuration 92 Note: If you are not installing a replacement device, install a metal EMI shield on the bay to maintain proper cooling and EMI shielding. 10 Remove the new diskette drive from its protective wrapper and place it on an antistatic surface. 11 Record the drive model and serial numbers in your equipment log. For a sample equ[...]

93 15 Slide the bracket toward the front of the drive and engage the locating pins on each side of the bracket in the mating holes in the drive frame. 16 Position the bracket and drive so that the front of the drive fits correctly in the opening in the front subchassis and the mounting screw hole in the back of the bracket is aligned with the matin[...]

3 Hardware configuration 94 5.25-inch peripheral drives This section provides information and instructions for installing and removing devices from the 5.25-inch peripheral bay . Preliminary considerations Caution! Y ou should not install hard drives in the 5.25-inch peripheral drive bays for two reasons: - The drives cannot be properly cooled in t[...]

95 the SCSI bus specification. Otherwise, the bus might be unreliable and data might become corrupted or devices might not work properly . EMC compliance of 5.25-inch removable media device bays Integration of the 5.25-inch peripheral drive bay can affect EMC compliance and is a regulated activity . Except as noted here, any changes to the bay conf[...]

3 Hardware configuration 96 To r e m o v e a a 5.25-inch peripheral drive 1 T urn off power to the server and unplug the AC power cords from the power source. 2 Remove the front access panel (refer to page 46). 3 Remove the fan modules and the foam fan baffle (refer to page 86). 4 Disconnect the power and data cables from the back of the drive. 5 F[...]

97 4 If the drive bay is covered by a metal EMI shield, insert your finger in the large hole in one end of the shield and pull the shield from the chassis. Save the shield. 5 If the drive bay has an existing drive installed, remove the drive (see page 96) and remove the slide rails attached to the sides of the drive. Save the rails and screws. 6 Re[...]

3 Hardware configuration 98 Hot-swap drive bays The hot swap drive bay assemblies come with a backplane board and a fan. Each drive slot contains a drive carrier with a plastic air baffle. Removing and installing a hot-swap drive bay T o remove a hot-swap drive bay 1 T urn off power to the server and unplug the AC power cords from the power source.[...]

99 Note: Although not necessary , for easier handling, you might want to remove any drives installed in the drive bay assembly before proceeding. 5 If both hot swap drive bays are installed, loosen two of the screws that secure one side of the other drive bay to the front subchassis. Loosening the other drive bay allows the drive bay enclosure to e[...]

3 Hardware configuration 100 4 If another hot-swap drive bay is already installed, loosen two of the screws that secure one side of the other drive bay to the front subchassis. Loosening the other drive bay allows the drive bay enclosure to expand slightly , making it easier to remove the drive bay assembly . 5 From the back of the front subchassis[...]

101 Power distribution boar d Replacing the power distribution board 1 Remove the front and rear access covers (refer to page 46 and page 44). 2 Open the front subchassis and remove the electronics bay (refer to page 47 and page 49). 3 Partially remove the power supplies (refer to page 82) to disengage the power supply connectors from the power dis[...]

3 Hardware configuration 102 7 8 Remove the two plastic rivets and the plastic overlay from the power distribution board. 9 Attach the plastic overlay to the new power distribution board using the two plastic rivets. 10 Grasp the new power distribution board and overlay with the power supply connectors facing the power supply bays. 11 T ilt the edg[...]

103 Fan distribution boar d The fan distribution board is located in the foam fan baffle and provides power and signal circuitry for the hot-swappable fans. Replacing the fan distribution boar d 1 Remove the front access panel (page 46). 2 Remove all fan modules from the foam fan baf fle (page 86). 3 Remove the mainboard ribbon cable and the power [...]

3 Hardware configuration 104 8 Gently press outward on two corners of the foam to spread open the fan distribution board slot in the foam fan baffle and rotate the board into place. 9 Connect the mainboard ribbon cable and the power cable. 10 Install the fan modules. 11 Install the front access panel. BB!H:11!vh!.!FO/cppl!!Qbhf!215!!Gsjebz-!Kbovbsz[...]

105 Foam fan baf fle Removing and installing the foam fan baff le T o remove the foam fan baffle 1 Remove the front access panel (page 46). 2 Remove all fan modules from the foam fan baf fle (page 86). 3 Remove the fan distribution board (page 103). 4 Gently bend the ends of the foam baf fle (Figure 54, A) toward each other to release the baffle no[...]

3 Hardware configuration 106 T o install the foam fan baffle 1 Position the fan baf fle so the holes in the bottom of the baffle are aligned with the four hot swap drive bay mounting screws (or holes) in the front subchassis. 2 Gently bend back the ends of the foam baf fle (Figure 54, A), then push down and slide the baffle straight into the chassi[...]

107 Hot-plug indicator boar d Replacing the hot-plug indicator boar d 1 Remove the rear access panel (refer to page 44). 2 Disconnect the ribbon cable from the end of the hot-plug indicator board. 3 Remove the two plastic rivets that secure the board to the electronics bay (Figure 55, C). 4 The end of the board where the cable attaches is inserted [...]

3 Hardware configuration 108 5 Place the end of the new hot-plug indicator board into the notched bracket in the back of the electronics bay . 6 Align the plastic rivet sleeves in the chassis back panel with the two mounting holes in the board and press the sleeves into the holes. 7 Insert the two plastic rivets into the mating sleeves and snap the[...]

4 BIOS setup BB!H:11!vh!.!FO/cppl!!Qbhf!21:!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters. BB!H:11!vh!.!FO/cppl!!Qbhf!221!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

111 BIOS setup Use BIOS setup to change the system configuration defaults. Y ou can run BIOS setup with or without an operating system being present. BIOS setup stores most of the configuration values in the battery- backed CMOS; the remainder are stored in flash memory . The values take effect when the system is booted. POST uses these values to c[...]

4 BIOS setup 112 T o clear the CMOS memory using the front panel buttons 1 Power down the server . 2 Press the Reset button and hold it down for four seconds or more; while holding down the reset button, press the power button. 3 Release both buttons at the same time. T o clear the CMOS memory using CMOS Clear jumper 1 Power down the server . 2 Ins[...]

113 When an option is grayed out and not accessible, you cannot change or configure the option in that menu screen for one of the following reasons: • The option is auto-configured or auto-detected. • The field is informational only . • The field is password-protected and is accessible only by the User or Administrator . F9 Reset to BIOS setu[...]

4 BIOS setup 114 Main The Main menu displays basic and important information about the system. These information is necessary for troubleshooting and may be required when asking for technical support. Parameter Description Option System TIme Sets the time following the hour-minute-second format. Hour: 00 to 23 Minute: 00 to 59 Second: 00 to 59 Syst[...]

115 Hard Disk Pre-delay Sets an interval time between boot up and BIOS access of the hard drive. This is to prevent the system from hanging up when BIOS accessed it prior to drive initialization. Disabled 3 seconds 6 seconds 9 seconds 12 seconds 15 seconds 21 seconds 30 seconds Primary IDE Master Press Enter to access the Primary IDE Master submenu[...]

4 BIOS setup 116 Primary IDE Master/Slave These two IDE submenus let you define the parameter settings related to the IDE drives. Primary IDE Master Primary IDE Slave BB!H:11!vh!.!FO/cppl!!Qbhf!227!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

117 Parameter Description Option T ype Driver type Auto User 1-39 CD-ROM ATA P I Removable Multi-Sector T ransfers Enhances disk performance depending on the hard disk in use. If you set this parameter to Auto, BIOS setup automatically detects if the installed hard disk drive supports the Block Mode function. If supported, it allows data transfer i[...]

4 BIOS setup 118 Processor Settings This submenu lets you set parameter settings related to the installed processor(s). Parameter Description Processor Retest Clears the processors’ historical status and resets all processors during the next bootup. Options include Y es and No. Processor Speed Settings The processor speed is the speed at which a [...]

119 Advanced The Advanced menu contains parameter values that define how the system behaves on startup. W arning! Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction. Parameter Description Option Memory Configuration Press Enter to access the Memory Configuration submenu. PCI Confi[...]

4 BIOS setup 120 Reset Configuration Data Select whether to delete data stored in the ESCD (Extended System Configura- tion Data) area. When this parameter is set to Y es, current data is deleted. No Ye s NumLock Activates the Num Lock function upon booting. Off On Memory/ Processor Error Select whether to boot or pause the system when a memory or [...]

121 Memory Configuration This submenu allows you to configure the advanced system memory functions. Parameter Description Option DIMM Group # 1/2/3 Status Indicates the status of a particular bank of memory modules. Normal Not Installed Memory Retest Clears the memory error status. No Ye s Extended RAM Step Selects the type of extended testing to p[...]

4 BIOS setup 122 PCI Configuration This submenu lets you specify the settings for the PCI devices. Press Enter to access the submenu screen of the parameters shown in the screen below . BB!H:11!vh!.!FO/cppl!!Qbhf!233!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

123 Hot-plug PCI Control This submenu lets you specify the settings for the PCI hot-plug slots. Parameter Description Option Reserving memory space for PHP Determines the memory space to be assigned for each empty PHP (PCI Hot Plug) slot. Options include: Disabled - None Minimum - 6 < 2 + 4> MB Middle - 48 (16 + 32) MB Maximum - 96 <32 + 6[...]

4 BIOS setup 124 Empty Bus Default Speed This submenu lets you specify the speed and capability settings of the PCI hot-plug slots. Parameter Description PCI Slots 5 - 6 PCI Slots 7 - 8 If no card is present in any of the PCI-X capable PCI bus, the speed and capability setting will automatically be assigned. Options include: Speed: 33, 66, or 100 M[...]

125 Embedded SCSI This submenu lets you specify the settings of the onboard SCSI controller . Parameter Description Option SCSI Controller Enables or disables the onboard SCSI controller Disabled Enabled Option ROM Scan Initializes device expansion ROM for the onboard SCSI controller Disabled Enabled BB!H:11!vh!.!FO/cppl!!Qbhf!236!!Gsjebz-!Kbovbsz![...]

4 BIOS setup 126 Embedded NIC 1 (10/100) This submenu lets you specify the settings of the embedded LAN controller 1. Parameter Description Option LAN Controller 1 (10/100) Enables or disables the onboard LAN controller for RDM function Disabled Enabled Option ROM Scan Initializes device expansion ROM for the onboard LAN controller 1 Disabled Enabl[...]

127 Embedded NIC 2 (Gbit) This submenu lets you specify the settings of the embedded LAN controller 2. Parameter Description Option LAN Controller 2 (Gbit) Enables or disables the onboard gigabit LAN controller Disabled Enabled Option ROM Scan Initializes device expansion ROM for the gigabit LAN controller Disabled Enabled BB!H:11!vh!.!FO/cppl!!Qbh[...]

4 BIOS setup 128 Embedded V oice Controller This submenu lets you specify the settings of the embedded voice controller . Parameter Description Option VGA Controller Enables or disables the onboard VGA controller Disabled Enabled BB!H:11!vh!.!FO/cppl!!Qbhf!239!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

129 PCI Slot 1 - 8 This submenu lets you initialize device expansion ROM. I/O Device Configuration This submenu lets you define the parameter settings for the system’ s parallel and serial ports. BB!H:11!vh!.!FO/cppl!!Qbhf!23:!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

4 BIOS setup 130 Parameter Description Option Serial Port A/B Base I/O Address Interrupt Base address and IRQ (interrupt request) setting for serial port A/B. Options include: Enabled - user assigned configuration Disabled - no configuration Auto - configuration is assigned by BIOS or the system operating system Auto Disabled Enabled Parallel Port [...]

131 Advanced Chipset Control This submenu lets you specify the settings for the system’ s wake-up functions . Parameter Description Option Wake on LAN Enables or disables the W ake on LAN function Disabled Enabled Wake on Ring Enables or disables the Wake on Ring function Disabled Enabled Sleep Button Enables or disables chassis support for separ[...]

4 BIOS setup 132 Security The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Parameter Description Option User Password is Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. User password is available only whe[...]

133 Secure Mode Ti m e r Set a period of keyboard/mouse inactivity before Secure Mode is activated. 2 min 5 min 10 min 20 min 1 hr 2 hr Hot Key (CTRL + AL T + _) Select a key to be used in combination with (CTRL + AL T + _) to serve as a hot key in activating Secure Mode. Options include A- Z and 0 - 9. Note: Selected key combination should not con[...]

4 BIOS setup 134 T o set a security password 1 Use the up/down keys to highlight a set password parameter then press Enter . A password box will appear . 2 T ype a password. The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9). 3 Retype the password to verify the first entry . 4 Press Enter . After setting the password, the[...]

135 T o change the Supervisor/User password 1 Use the up/down keys to highlight either set password parameters then press Enter . 2 T ype the original password then press Enter . 3 T ype a new password then press Enter . 4 Retype the password to verify the first entry then press Enter again. T o remove the User/Supervisor password 1 Use the up/down[...]

4 BIOS setup 136 Server The Server menu allows you to configure parameter settings related to server management. Parameter Description Option System Management Press Enter to access the System Management submenu. Console Redirection Press Enter to access the Console Redirection submenu. Service Partition T ype Displays the current service partition[...]

137 FRB-2 Policy Selects an action to implement when an FRB-2 failure occurs, that is whether to disable the BSP (Boot Strap Processor) or not. An FRB-2 failure occurs if the system fails to respond after six minutes of bootup attempt. Disable FRB2 T imer Disable BSP Do not disable BSP Retry 3 times Thermal Sensor Specifies whether BIOS will disabl[...]

4 BIOS setup 138 System Management This submenu displays a list of information regarding the system hardware. All parameters are non-configurable in user mode. BB!H:11!vh!.!FO/cppl!!Qbhf!249!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

139 Console Redir ection This submenu lets you specify the settings for connecting to the RDM Manager station. Parameter Description Option Serial Port Address Selects the serial port to be used for connecting to the RDM Manager . Disabled Onboard COM A Onboard COM B Baud Rate This parameter lets you set the RDM connection transfer rate. This param[...]

4 BIOS setup 140 Boot The Boot menu displays a list of removable device(s) and hard disk(s) available in the system. BB!H:11!vh!.!FO/cppl!!Qbhf!251!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

141 Exit The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter . Parameter Description Exit Saving Changes Saves changes made and close the BIOS setup. Exit Discarding Changes Discards changes made and close the BIOS setup. Load Setup Defaults Loads the factory-default settings fo[...]

4 BIOS setup 142 BB!H:11!vh!.!FO/cppl!!Qbhf!253!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

Appendix A: System rack installation BB!H:11!vh!.!FO/cppl!!Qbhf!254!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

This appendix describes the procedures for configuring the system in a rack-mount fashion. BB!H:11!vh!.!FO/cppl!!Qbhf!255!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

145 System rack installation The Altos G900 server system is available in both rack-mount and tower configuration. A rack mount kit is available for customers who want to convert a tower-mounted system to rack-model design. T o purchase a rack mount kit, contact your local Acer representative or order directly from www .acer .com.tw . The figure be[...]

Appendix A: System rack installation 146 • Bag of mounting hardware (bushings and screws) Y ou must also purchase the rack-mount rail kit for the Altos G900 server platform to complete the conversion from tower to a rack- mount configuration. a Rack bezel and keys (2) b Rack handle kit - includes handles (2) and screws (4) c Bag of mounting hardw[...]

147 assemblies. The anchors must be able to withstand a force of up to 113 kg (250 pounds). Y ou must also consider the weight of any other device installed in the rack. MAIN AC POWER DISCONNECT : Y ou are responsible for installing an AC power disconnect for the entire rack unit. This main disconnect must be readily accessible, and it must be labe[...]

Appendix A: System rack installation 148 Rack conversion pr ocedur es This section describes the procedures to install the contents of the rack conversion kit. Unless otherwise specified, all references to chassis directions (top, bottom, left, right, front, and rear) refer to a chassis in rack orientation when you are facing the front of the chass[...]

149 Removing the left panel 1 Loosen the screw (Figure 59, A) on the rear edge of the left panel. 2 Slide the cover toward the rear of the chassis (Figure 59, B) and lift it off. Figure 58 - Removing the bottom panel BB!H:11!vh!.!FO/cppl!!Qbhf!25:!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

Appendix A: System rack installation 150 3 Removing the original tower bezel Y ou must remove the bezel that originally came with the tower configuration of the Altos G900 server platform and, later in the installation, replace it with the bezel from the rack conversion kit. 1 Move the chassis so the door hangs over the edge of your workbench. 2 Op[...]

151 Note: Do not throw away the keys from the original tower bezel. The keys and lock on each bezel are paired together and will not work with a different bezel. The lockset and the keys both have a stamped number on them, and these numbers must match for the keys to work. Removing the feet 1 Place the chassis on a workbench so it is lying on its b[...]

Appendix A: System rack installation 152 3 Remove the screw (Figure 61, B) that holds the rear foot to the chassis, slide the foot upward, then remove the foot. Note: If the rack system will ever be converted back to a tower configuration, be sure to keep all unused tower parts—the tower bezel, keys, bottom and left panels, feet, and two screws?[...]

153 4 Insert each tab in the corresponding slot and push the bezel against the front of the chassis until it is fully seated. Installing the bushings on the chassis Y ou need six bushings and screws to install the rack rails on the system, three per side. The two extra bushings and screws are for use as spares. 1 Insert a screw (Figure 63, A) in on[...]

Appendix A: System rack installation 154 3 Attach the three bushings on the left frame wall of the chassis (Figure 63, E) in the pattern shown in Figure 65 using the same procedure described in step 1. Installing the handles and rails T o complete the installation the rack conversion kit contents, you must also have the rack-mount rail kit. WARNING[...]

155 1 Extend the inner rail out of the rail assembly until the component rail release latch clicks. Hold down the latch and slide out the inner rail out of the rail assembly . Do the same thing to the other assembly rail. 2 Install the outer rails to the rack. Figure 64 - Sliding out the inner rails Figure 65 - Installing the outer rails to the rac[...]

Appendix A: System rack installation 156 3 Attach the inner rails to the server . 4 Attach the rack handles to the server . Figure 66 - Installing the inner rails to the server Figure 67 - Installing the rack handle to the server BB!H:11!vh!.!FO/cppl!!Qbhf!267!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

157 5 Slide the server into the rack. Figure 68 - Mounting the server to the rack BB!H:11!vh!.!FO/cppl!!Qbhf!268!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

Appendix A: System rack installation 158 BB!H:11!vh!.!FO/cppl!!Qbhf!269!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

Appendix B: System management BB!H:11!vh!.!FO/cppl!!Qbhf!26:!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

This appendix gives information about the software programs and utilities bundled with your system. BB!H:11!vh!.!FO/cppl!!Qbhf!271!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

161 Softwar e and utilities Y our system came bundled with several software programs and utilities designed to streamline your server's operations. These utilities may include any of the following: • BIOS setup For modifying server board set features, including setting time, date, and system passwords; setting the boot device priority; confi[...]

Appendix B: System management 162 Integrated har dwar e system management The figure below is a simplified diagram of the system management features integrated into the server . Baseboard management contr oller The Altos G900 system incorporates a baseboard management controller (BMC), which is a dedicated microcontroller for system management acti[...]

163 • Provides the main front panel control functions (power on/off, reset, and so on). Field replaceable units and sensor data r ecords Field replaceable units (FRUs) are major modules in the chassis that contain active electronic circuitry . FRUs can store information such as board serial number , part number , name, and asset tag that can be r[...]

Appendix B: System management 164 Platform event management Events can trigger alerts and other actions by the BMC. The server is configured with the following set of standard events: • T emperature sensor out of range • V oltage sensor out of range • Fan failure • Chassis intrusion • Power supply fault • BIOS uncorrectable ECC error ?[...]

165 Emergency management port The emergency management port (EMP) refers to the use of the COM2 port, with either an external modem or direct serial connection, for remote management. The BMC controls the port and interfaces with remote access software, such as the Direct Platform Control application in ASMe. Note: For more information, refer to th[...]

Appendix B: System management 166 System Setup Utility The System Setup Utility (SSU) program is located on the System CD. Run the System Setup Utility to: • Set boot device priority • Set passwords and security options • View system events • View FRU information • View sensor data records • Update system firmware and BIOS • Save and [...]

167 Alternatively , if you have a workstation with the Microsoft Windows operating system, you can insert the CD into that system and create the diskettes on that system. Running the SSU When the SSU starts in the default local execution mode, it accepts input from the keyboard or mouse. The SSU presents a VGA-based GUI (graphical user interface) o[...]

Appendix B: System management 168 Working with the GUI Y ou can access features of the GUI using the mouse or keyboard: • Mouse • Click once to choose menu items and buttons or to select items in a list, such as the Available T asks list. • T o run a list item, such as one of from the A vailable T asks list, select the item and click OK or do[...]

169 Note: If you run the SSU from a read-only media (CD-ROM, for example), these preferences are lost when you exit from the SSU. Setting boot device priority T o change the boot priority of a device: 1 From the SSU Main window , choose Boot Devices . 2 In the Multiboot Options Add-in window , select a device. 3 Click the Move Up button to move it [...]

Appendix B: System management 170 Setting the admin password The Admin Password button lets you set or change the admin password used by both the SSU and the system BIOS. This option is not available if both an admin and a user password are set and you entered only the user password when you started the SSU. All changes to the admin password take e[...]

171 Setting security options 1 In the Security window , click the Options button. 2 For each option, select the desired setting from the list. The options are: 3 Click Save to save the settings and return to the Security window . Viewing the system event log T o view the System Event Log (SEL): 1 From the SSU Main window , choose SEL Manager . When[...]

Appendix B: System management 172 3 Use the File and SEL menu items to work with the SEL information: Viewing FRU information T o view the Field Replaceable Unit (FRU) information: 1 From the SSU Main window , choose FRU Manager . When you start the FRU Manager , it automatically loads the current list of events from nonvolatile memory . The FRU Ma[...]

173 Viewing Sensor Data Records T o view the Sensor Data Records (SDR): 1 From the SSU Main window , choose SDR Manager . When you start the SDR Manager , it automatically loads the SDR entries from nonvolatile memory . The SDR Manager window has a navigation pane on the left that displays, in a tree format, the sensor data records. The tree has ca[...]

Appendix B: System management 174 Updating system firmwar e and BIOS Using the SSU, you can update the BIOS, update the firmware, and verify the firmware. Y ou can also update the BIOS and firmware without using the SSU. For detailed update instructions, refer to “BIOS updates” on page 189 and to “Firmware updates” on page 190. T o verify t[...]

175 Data is saved from all sources. There is no way to choose only certain pieces of configuration data to save. Y ou can also restore the information from a saved configuration file. Note: BIOS passwords are stored in the file. Restoring a configuration can change passwords on a server . EMP and LAN passwords are not stored in the file. T o save t[...]

Appendix B: System management 176 T o set up paging alerts T o set up the server to send alerts as telephone pages: 1 Install an external modem on the Emergency Management Port (COM2). 2 From the SSU Main window , choose Platform Event Manager (PEM). 3 In the PEM window , click Configure EMP . 4 In the corresponding boxes, enter the following comma[...]

177 9 In the Blackout Period box, enter the minimum time, in minutes, between successive pages. The valid range is [0 - 255] where 0 disables the blackout period. Setting a blackout period can save you from being flooded with repeat pages. After you receive a PEP page, no additional pages are sent by PEP for the duration of the blackout period. 10 [...]

Appendix B: System management 178 T o set up LAN alerts T o set up the server to send alerts over the LAN: 1 Configure the remote system to receive alerts. For more information, see the documentation for ASMe. 2 From the SSU Main window , choose Platform Event Manage r (PEM). 3 In the PEM window , click Configure LAN . 4 Select the Enable LAN Alert[...]

179 If you want the alert to be broadcast to an entire subnet, enter the IP address for the subnet. 9 From the Options menu, choose Configure Event Actions . 10 In the BMC LAN Alerting Actions window , move the events that you want to generate an alert to the Enabled column and move all other events to the disabled column using the following button[...]

Appendix B: System management 180 2 In the PEM window , click Configure LAN . 3 If you want to require a password for remote access, enter the password in the Enter New Password box and in the V erify New Password box. Passwords can be from 1 to 16 characters long, using any ASCII character in the range [32-126]. T o clear the passwords, leave both[...]

181 7 Click Save to save the changes. 8 Click Close to return to the PEM window . Setting up remote modem or serial access T o configure remote modem or serial access: 1 From the SSU Main window , choose Platform Event Manager (PEM). 2 In the PEM window , click Configure EMP . 3 If you want to require a password for remote access, enter the passwor[...]

Appendix B: System management 182 7 From the Restricted Mode list, choose either: 8 From the Connection Mode list, choose either: 9 Click Save to save the changes. 10 Click Close to return to the PEM window . Exiting the SSU Exiting the SSU closes all SSU windows. • Disabled Remote systems are not allowed to initiate connections. • Enabled A re[...]

183 FRU/SDR load utility The Field Replacement Unit (FRU) and Sensor Data Record (SDR) load utility is a DOS-based program used to update the server management subsystem's product level FRU and SDR nonvolatile storage. The utility: • Discovers the product configuration based on instructions in a master configuration file • Displays the FRU[...]

Appendix B: System management 184 • One or more .fru files describing the system's field replaceable units • A .cfg file describing the system configuration • An .sdr file describing the sensors in the system Command line format The basic command line format is: FRUSDR [-?] [-h] [-d {fru, sdr , smb}] [-cfg filename.cfg] [-fru filename.fr[...]

185 Using a specified CFG file In most cases, you'll use the standard configuration file master .cfg that is supplied with the utility on the System CD and with software updates: FRUSDR -cfg master .cfg The utility loads the specified CFG file and uses the information in that file to: • V erify that the CFG file is the correct one for the ha[...]

Appendix B: System management 186 SCSI Select The Altos G900 system includes an onboard Adaptec ® SCSI controller with two SCSI channels (A and B). The host adapter includes an onboard Adaptec ® SCSI Select configuration utility that allows you to view and configure the settings of the host adapter and devices in the server . This includes changi[...]

187 Softwar e updates Y our system comes with preinstalled firmware for the system BIOS, baseboard management controller (BMC), and hot-swap controller (HSC). A FRU/SDR load utility is included on the System CD. Updates are available in two forms: • A software update package (SUP) containing all updates (BIOS, BMC, HSC, and FRU/SDR) • Individua[...]

Appendix B: System management 188 4 At the DOS prompt, for an unformatted diskette, type: format a:/s or , for an already formatted diskette, type: sys a: 5 Press Enter . Softwar e update packages A Software Update Package (SUP) contains all the necessary files to perform BIOS, BMC, HSC, and FRU/SDR, or other software updates. T o install a softwar[...]

189 Individual updates This section gives procedures for performing individual updates of the BIOS, BMC or HSC firmware, and FRU/SDR data. BIOS updates The IFLASH utility is a DOS-based utility used to install BIOS updates. IFLASH.EXE is included with the BIOS update file. T o update the BIOS: 1 Download the software update along with any ReadMe, R[...]

Appendix B: System management 190 Changing the BIOS language Y ou can use the BIOS update utility to change the language used for text in the BIOS setup user interface: 1 Insert the diskette holding the BIOS update files into the floppy drive and boot the server . 2 Follow the instructions that appear on the screen, choosing to update the language [...]

191 7 If you are updating the BMC firmware, run the FRU/SDR load utility . For more information on the FRU/SDR load utility , refer to page 183. FRU/SDR updates The Field Replacement Unit (FRU) and Sensor Data Record (SDR) load utility is a DOS-based program used to update the server FRU and SDR configuration. The utility is included with the updat[...]

Appendix B: System management 192 BB!H:11!vh!.!FO/cppl!!Qbhf!2:3!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

Appendix C: Equipment log and configuration worksheets BB!H:11!vh!.!FO/cppl!!Qbhf!2:4!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

This appendix shows sample sheets for recording information about the system. Procedures for calculating the system’ s power consumption is also discussed. BB!H:11!vh!.!FO/cppl!!Qbhf!2:5!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

195 Equipment log Use the blank equipment log provided here to record information about the system. Some of this information might be required when running the System Setup Utility (SSU). Item Manufacturer name and model number Serial number Date installed System Server board set Processor (speed and cache) Video display Keyboard Mouse Diskette dri[...]

Appendix C: Equipment log and configuration worksheets 196 Calculating power consumption The total combined wattage for the system configuration must be less than the output of your power supplies. Use the two worksheets in this section to calculate the power used by your system. For current and voltage requirements of add-in boards and peripherals[...]

197 +3.3 V +5 V 5 V Standby +12 V -12 V PCI slot 5 PCI slot 6 PCI slot 7 PCI slot 8 1st 3.5-inch hard disk drive 2nd 3.5-inch hard disk drive 3rd 3.5-inch hard disk drive 4th 3.5-inch hard disk drive 5th 3.5-inch hard disk drive 3.5-inch diskette drive CD-ROM drive 2nd 5.25-inch peripheral drive Power Usage Worksheet 1 Device Current (maximum) volt[...]

Appendix C: Equipment log and configuration worksheets 198 Calculating the total combined power used by the system 1 From the previous worksheet, enter the total current for each column in the Power Usage W orksheet 2. 2 Multiply the voltage by the total current to get the total wattage for each voltage level. 3 Add the total wattage for each volta[...]

Appendix D: T r oubleshooting BB!H:11!vh!.!FO/cppl!!Qbhf!2::!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

This appendix helps you identify and solve problems that might occur while you are using the system. BB!H:11!vh!.!FO/cppl!!Qbhf!311!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

201 T r oubleshooting The subsequent sections discuss items you will find useful in managing common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the system. Do not attempt to open the system by yourself. Contact your dealer or an authorized service center for assista[...]

Appendix D: T roubleshooting 202 • Are hard disk drives properly formatted or configured? • Are all device drivers properly installed? • Are the configuration settings made with the SSU correct? • Is the operating system properly loaded? Refer to the operating system documentation. • Did you press the system power on/of f button on the fr[...]

203 If problems persist, contact the software vendor's customer service representative. After the system has been running corr ectly Problems that occur after the system has been running correctly with no hardware or software changes often indicate equipment failure. However , recent changes made to the system, such as hardware or software tha[...]

Appendix D: T roubleshooting 204 V erifying pr oper operation of key system lights As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As POST checks each device, the activity light for that device should turn on briefly . Check for the following: • Does the diskette drive ac[...]

205 Fr equently asked questions (F AQs) This section provides possible solutions for specific problems. T ry the solutions in the order given. If you cannot correct the problem, contact your service representative or authorized dealer for assistance. Power light does not light Check the following: • Are all the power supplies plugged in? Is the p[...]

Appendix D: T roubleshooting 206 • Are the video monitor switch settings correct? • Is the video monitor signal cable properly installed? • Is the onboard video controller enabled? • If you are using an add-in video controller board, do the following: 1 V erify that the video controller board is fully seated in the PCI add-in board connecto[...]

207 If the system power LED is on, but the fans are not rotating properly , check the following: • Are any of the fan fault indicators lit? Is so, try replacing the corresponding fan module. • Is the cable from the fan carrier board connected to the mainboard? • Are the power supply cables properly connected to the mainboard and the fan carri[...]

Appendix D: T roubleshooting 208 • Are all relevant switches and jumpers on the hard drive and adapter board set correctly? • Is the hard drive properly configured? Note: The front panel hard disk indicators are for SCSI devices. The hard drive activity indicator on the front panel lights when a SCSI device controlled by the onboard SCSI host c[...]

209 The activity indicator doesn't light. • Make sure you've loaded the correct network drivers. • The network might be idle. T ry accessing a server . The onboard network interface controller (NIC) stopped working when an add-in adapter was installed. • Make sure the cable is connected to the port from the onboard NIC. • Make sur[...]

Appendix D: T roubleshooting 210 • T ry a different copy of the software to see if the problem is with the copy you are using. • Make sure all cables are installed correctly . • If other software runs correctly on the system, contact your vendor about the failing software. If the problem persists, contact the software vendor's customer s[...]

Appendix E: Codes and err or messages BB!H:11!vh!.!FO/cppl!!Qbhf!322!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

This appendix includes tables of codes and error messages that may be encountered when operating the system. BB!H:11!vh!.!FO/cppl!!Qbhf!323!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

213 Standar d BIOS post codes The table below lists the port-80 codes displayed during the boot process. A beep code is a series of individual beeps on the PC speaker , each of equal length. The table describes the error conditions associated with each beep code and the corresponding POST check point code as seen by a port 80h card. For example, if[...]

Appendix E: Codes and error messages 214 16 1-2-2-3 BIOS ROM checksum 18 8254 timer initialization 1A 8237 DMA controller initialization 1C Reset Programmable Interrupt Controller 20 1-3-1-1 T est DRAM refresh 22 1-3-1-3 T est 8742 keyboard controller 24 Set ES segment register to 4 GB 28 1-3-3-1 Autosize DRAM, system BIOS stops execution here if t[...]

215 42 Initialize interrupt vectors 44 Initialize BIOS interrupts 46 2-1-2-3 Check ROM copyright notice 47 Initialize manager for PCI Option ROMs 48 Check video configuration against CMOS 49 Initialize PCI bus and devices 4A Initialize all video adapters in system 4B Display QuietBoot screen 4C Shadow video BIOS ROM 4E Display copyright notice 50 D[...]

Appendix E: Codes and error messages 216 6A Display external cache size 6B Load custom defaults if required 6C Display shadow message 6E Display non-disposable segments 70 Display error messages 72 Check for configuration errors 74 T est real-time clock 76 Check for keyboard errors 7A T est for key lock on 7D Intelligent system monitoring 7E T est [...]

217 96 Clear huge ES segment register 98 1-2 Search for option ROMs. One long, two short beeps on checksum failure 9A Shadow option ROMs 9C Set up power management 9E Enable hardware interrupts A0 Set time of day A2 Check key lock A4 Initialize typematic rate A8 Erase F2 prompt AA Scan for F2 key stroke AC Enter SETUP AE Clear in-POST flag B0 Check[...]

Appendix E: Codes and error messages 218 C0 T ry to boot with INT 19 C8 Forced shutdown C9 Flash recovery DO Interrupt handler error D2 Unknown interrupt error D4 Pending interrupt error D6 Initialize option ROM error D8 Shutdown error DA Extended Block Move DC Shutdown 10 error CP Beeps Reason BB!H:11!vh!.!FO/cppl!!Qbhf!329!!Gsjebz-!Kbovbsz!28-!31[...]

219 Recovery BIOS POST codes The table below lists the port-80 codes displayed during a recovery boot process. CP Reason E0 Initialize chip set E1 Initialize bridge E2 Initialize processor E3 Initialize timer E4 Initialize system I/O E5 Check forced recovery boot E6 V alidate checksum E7 Go to BIOS E8 Initialize processors E9 Set 4 GB segment limit[...]

Appendix E: Codes and error messages 220 F4 Initialize boot F5 Restore segment limits to 64 KB F6 Boot mini DOS F7 Boot full DOS CP Reason BB!H:11!vh!.!FO/cppl!!Qbhf!331!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

221 BMC beep codes The table below lists the beep codes generated by the BMC. Beeps Reason 1-5-1-1 FRB failure (processor failure) 1-5-4-2 Power fault: DC power unexpectedly lost (power control failures) 1-5-4-3 Chipset control failure 1-5-4-4 Power control fault BB!H:11!vh!.!FO/cppl!!Qbhf!332!!Gsjebz-!Kbovbsz!28-!3114!!8;24!QN[...]

Appendix E: Codes and error messages 222 POST err or messages and codes The table below lists POST error codes and their associated messages. The BIOS prompts the user to press a key in case of serious errors. Some of the error messages are preceded by the string "Error" to highlight the fact that these indicate a system that might be mal[...]

223 0251: System CMOS checksum bad - Default configuration used CMOS checksum error 0252: Password checksum bad - Passwords cleared 0260: System timer error System timer error 0270: Real time clock error RTC error 0271: Check date and time setting RTC time setting error 02B0: Diskette drive A error 02B2: Incorrect Drive A type - run SETUP Incorrect[...]

Appendix E: Codes and error messages 224 0B60: DIMM bank 1 has been disabled Memory error , memory bank 1 failed 0B61: DIMM bank 2 has been disabled Memory error , memory bank 2 failed 0B62: DIMM bank 3 has been disabled Memory error , memory bank 3 failed 0B6F: DIMM bank with error is enabled An error detected in all the memory 0B70: The error occ[...]

225 0B92: Internal Use Area of BMC FRU corrupted. SROM storing chassis information failed Available for use except for FRU command and emergency management port function. 0B93: BMC SDR Repository empty . BMC device (chip) failed 0B94: IPMB signal lines do not respond. SMC (Satellite Management Controller) failed Available for use except for the acc[...]

Appendix E: Codes and error messages 226 Invalid System Configuration Data System configuration data destroyed System Configuration Data Read Error System configuration data read error Resource Conflict PCI card resource is not mapped correctly . System Configuration Data Write error System configuration data write error Warning: IRQ not configured[...]

227 Index A ACPI 26 ASMe 36 B baseboard management controller 162 BIOS setup Advanced 119 Advanced Chipset Control 131 Floppy Configuration 136 I/O Device Configuration 129 Memory Configuration 121 PCI Configuration 122 Boot 140 Exit 141 introduction 111 Main 114 Primary IDE Master/Slave 116 Processor Settings 118 Security 132 changing a password 1[...]

228 power supply 25 processors 22 SCSI controller 22 system fan 25 system management 159 integrated system management 162 system physical specifications 4 system rack installation 143 procedures 148 rack mount kit contents 145 tools and supplies 146 warnings and precautions 146 system setup 27 hardware setup 33 pre-setup instructions 29 pre-setup s[...]