Acer TRAVELMATE 8172 manual

TravelMate 8172/8172Z Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

2 Revision History Please refer to the table below for the updat es made on TravelMate 8172/8172Z service guid e. Date Chapter Up dates[...]

3 Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into a ny language or computer lang uage, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the p[...]

4 Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avo[...]

5 Preface Before using this information and the product it s upports, please read the fo llowing general informa tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's “ global ” product offering. T o better fit loca l market requ irements and enhance product compet[...]

6[...]

1 T able of Contents System Specifications 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Top View . . . . . . . . . . . . . . . . . . . . . . . . .[...]

2 T able of Contents Removing the DIMM module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Remove the Wireless module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Removing the[...]

Chapter 1 1 Features Below is a brief summary of the computer ’s many features: Operating system  Genuine Windows ® 7 Professional 32-b it  Genuine Windows ® 7 Home Premium 64 -bit CPU and chipset  Intel ® Core ™ i5-430UM/i5-520UM/i5-540U M processor (3 MB L3 cache, 1.20 /1.06/1.20 GHz with Turbo Boost up to 1.73/1 .86/2 GHz, DDR3 8[...]

2 Chapter 1 Dimensions and weight  Dimensions: z 285 (W) x 206.3 (D) x 20.2/29.1 (H) mm (1 1.22 x 8.12 x 0.795/ 1.146 inches)  Wei gh t: z 1.35 kg (2. 97 lbs.) w ith 6-cell battery p a ck (non-3G model) Power adapter and battery ACPI 3.0 CPU power management standard: sup ports S tandby and Hibernation power-saving modes  Power adapter : 2[...]

Chapter 1 3  WP AN: BluetoothR 3.0+HS  WW AN: UMT S/HSP A at 900/2100 MHz and quad-band GSM/GPRS/EDGE at 850/900/18 00/1900 MHz, upgradable to 7.2 Mb/s HSDP A and 5.7 Mb/s HSUP A (for 3G model)  LAN: Gigabit Ethernet, Wake-on-LAN ready Input and output  Acer Easyport IV connector  Multi-in-1 card reader (SD, MMC, MS, MS PRO, xD)  [...]

4 Chapter 1  Web links and utilities z Acer Accessory S tore (Belgium, France, Germany , Italy , Netherlands, S pain, Sweden, UK only) z Acer Identity Card z Acer Registration z Acer Updater z eBay ® shortcut 2009 (Canada, France, Germany , It aly , Mexico, S pain, UK, US only) z Netflix shortcut (US only) Options and accessories  1 GB / 2 G[...]

Chapter 1 5 System Block Diagram DML`HFO JDT:MST42:8BLMGU Q/37 244NI{,0. 211NI{,0. 59NI{ 38NI{0:7NI{,0. y3 y2 y2 y2 TJN!Tmpu Q/43 Q/44 GBO Q/27 Q/27.2: Q/38 Q/38 Q/41 Q/31.36 Q/42 Q/46 Q/46 Q/42 Q/42 Q/42 Q/43 Q/44 Q/47 Q/3: Q/3: Q/3: Q/45 Q/44 IEE VTC1 VTC2 VTC3 VTC4 VTC5 VTC6 VTC7 VTC8 VTC22 Qpsu2 Qpsu3 GjohfsQsjou TJN QNV'LCD 91Qpsu Bobmph![...]

6 Chapter 1 Board Layout Top View T ravelMate 817 2/8172Z M/B layout and conn ector location TOP view No. Name Description 1 CN1 LCM connector 2 CN2 Power 3 CN4 Keyboard connector 4 CN5 Microphone conne ctor 5 CN6 T ouch pad connector 6 CN7 Audio cable conn ector 1 7 CN8 Audio cable conn ector 2 8 CN9 Card reader slot 9 CN10 Bluetooth connector 10 [...]

Chapter 1 7 Bottom View T ravelMate 817 2/8172Z M/B layout and conn ector location Bottom view No. Name Description 12 CN12 LAN slot 13 CN13 Battery connector 14 CN14 DC-in jack 15 CN15 EZ-Docking slot 16 CN16 SIM Card slot 17 CN17 VGA port 18 CN18 HDD connector 19 CN18 USB slot 1 20 CN20 USB slot 2 21 CN21 DIMM-0 22 CN22 MIC jack 23 CN23 Fan conne[...]

8 Chapter 1 No. Name Description 27 CN27 Earphone connector 28 U30 South bridge 29 U32 CPU+ N orth bridge T ravelMate 817 2/8172Z M/B layout and conn ector location Bottom view[...]

Chapter 1 9 Y our Acer Notebook tour After setting up your computer as illustrated in the Just for S tarters... poster , let us show you around your new Acer notebook. Top View No. Icon Item Description 1 Microphones S tereo inte rnal microphones for sound recording. 2 Display screen Also called Liqui d-Crystal Display (LCD),displays computer outpu[...]

10 Chapter 1 Closed Front View Rear view 7 Power switch T u rns the computer on and off. 8 Acer Crystal Eye webcam Web camera for video communication. No. Icon Item Description 1 Power indicator Indicates the computer's power status. Battery indicator Indicates the computer's battery status. 1. Charging: The light shows amber when the bat[...]

Chapter 1 11 Left View Right View No. Icon Item Description 1 Kensington lo ck slot Connects to a Ken sington-compatible compute r security lock. NOTE: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer . Insert the lock into the notch and turn the key to secure the lock. Some keyless model[...]

12 Chapter 1 Base view 2 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 3 External display (VGA) port Connects to a display device (e.g., exte rnal monitor , LCD projector). 4 DC-in jack Connects to an AC adapter . No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the batt[...]

Chapter 1 13 Touchpad Basics (with fingerprint reader) The following items show you how to use the to uchp ad wi th Acer Bio- Protection fingerprint reader .  Move your finger across the touchpad (1) to move the cursor .  Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These [...]

14 Chapter 1 Touchpad basics (with two-click buttons) The following items show you how to use the touchpad with two-click buttons.  Move your finger across the touchpad to move the cursor .  Press the left and right buttons located bene ath th e touc hpad to perform selection and execution functions. These two buttons are similar to the le ft[...]

Chapter 1 15 Using the Keyboard The keyboard has full-sized keys and an embedd ed numer ic keypad*, separate cursor , lock, Windows, function and special keys. Lock Keys and embedded numeric keypad* The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicat[...]

16 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows S tart button; it launc hes the S tart menu. It can also be used with other keys to provide a variety of functions: <> : Open or clos e the S tart menu[...]

Chapter 1 17 Hot Keys The computer employs hotkeys or key combinations to access most of the computer 's controls like screen brightness and volu me output. T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function Description <Fn> + <F3> Communication En[...]

18 Chapter 1 Using the system utilities Acer Bio-Protection (o nly for certain mo dels) Acer Bio-Protection Fingerprint Solution is a multi-purp ose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uni queness of one's fi ngerprint, Acer Bio-Protection Fingerprint Solution incorpora tes protect[...]

Chapter 1 19 Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. T o enable the dual display feature of your notebook, fi rst ensure that a second display is connected, then, open the Display Setti ngs properties box using the Control Panel o r by right-clicking the W indows desktop and selecting Pe rson[...]

20 Chapter 1 3. Enjoy the convenience of a well-orga nized desktop. NOTE: Please ensure that the resol ution setting of the second monitor is set to the ma nufacturer's recommended value. Acer Backup Manager NOTE: This feature is only available on certain models. Acer Backup Manager is a simple three-step process that al lows you to create bac[...]

Chapter 1 21 Power management This computer has a built-in powe r management unit that monitors system activity . System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer , and vide o memory . If no activity is detected for a period of time (called an in[...]

22 Chapter 1 Burn backup discs From the Backup page of Acer eRecovery Management , you can burn the factory default image or back up drivers and applications. 1. Click on St art > All Programs > A cer > Acer eRecovery Management . 2. Acer eRecovery Management opens to the Backup page. 3. Select the type of backup (factory default or driver[...]

Chapter 1 23 3. Y ou can choose to restore the syst em from a factory default image or reinstall applications and driver s. 4. Follow the instruction s on screen to complete the process. Restore Windows Vist a from backup discs T o restore Windows Vista from your previously burned backup discs, you will need to insert the fi rst backup disc and ena[...]

24 Chapter 1 Hardware Specifications and Configurations Processo r Second Level Cache System Memory Lan Interface Wireless LAN Pointing Device Item Specification T ype Core i5-540UM Description CPU intel Core i5 540UM 1.2G 18W L3 Cache 8MB FSB 1.20GHz TDP (Thermal) 10W Socket type BGA Item Specification North Bridge CPU + GMCH South Bridge Ibexpeak[...]

Chapter 1 25 Bluetooth Interface Hard Disk Drive Interface Audio Interface LCD panel Item Specification Module FOX_BRM_2046 T60 G928.1 1 Antenna on board controller CSR Bluetooth module Internal USB 2.0 Item Specification HDD form factor 9.5 mm high / 12.5 mm high / solid state disks Media I/F SA T A IDE Controller SA T A 150 MB/s Item Specificatio[...]

26 Chapter 1 Card Slot WebCAM Physical Size Include bracket [mm] Min. T yp. Max Length 267.5 268.0 268.5 Width 161.0 161.5 162.0 Thickness - - 5.2 Electrical Interface 1 channel L VDS Glass Thickness [mm] 0.5 Surface T reatment Glare, Hardness 3H, Reflection <4% Support Color 262K colors ( RGB 6-bit ) T emperat ure Rang e Operating[ o C] S torag[...]

Chapter 1 27 Keyboard I/O Button Software Power Management Item Specification Controller Acer NT1 T Item Specification Monitor(VGA) Y es HDMI No USB 3 S tereo Mic-in 1 SPDIF 1 RJ45 1 mini ca rd socke t(Full si ze) Full min i card (3 G) x 1 & Half mini card (SP WLAN) x 1 Item Specification Power on/off (with Visiable LED) 1 (mechanical, Blue ) W[...]

28 Chapter 1 LED Status Indicator Security Features FAN Physical Characteristics Item Specification Power S tatus 1 (Blue / Orange) 1st Battery St a tus 1 (Blue / Orange) HDD 1 (Blue) Caps Lock 1 (Blue) Num Lock 1 (Blue) Wireless LAN 1 (Blue / Orange) Bluetooth 1 (Blue) Item Specification Kensington Lock Hole(7.5 mm diameter) 1 Fingerprint Optional[...]

Chapter 2 29 BIOS Setup Utility The BIOS Setup Utility is a hardware configurati on program built into your computer ’s BIOS (Basic Input / Output System). Y our compute r is already properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may nee d to run Setup.Please al[...]

30 Chapter 2 Invoking BIOS Setup The setup function can only be invoked by pressing F2 when Press <F2> to enter Setup message is prompted on the bottom of screen during POST . The setup uses a menu driven interfac e to allow the user to configure their system. The features are divided into 5 part s as follows:  Information Display the syst[...]

Chapter 2 31 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for your reference only . Actual values may differ . IDE0 Serial Number The field shows the Serial n umber of HDD ins[...]

32 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in th ese cases. NOTE: Please refer t[...]

Chapter 2 33 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. InsydeH2O Setup Utility Rev. 3.0 I n f o r m a t i o n . M a i n A d v a n c e d Security B o o t E x i t Item specific Help Supervisor Password Is Clear User Pa ssword Is Clear Supervisor Password controls HDD Pas [...]

34 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tri es before the system halts. Don’t forget your password. If you forg et your password, you may have to return your notebook computer to your[...]

Chapter 2 35 User can now type password in field “ Enter New Password“, and re-enter password in field “Confirm New Password“ for verification. If the verification is OK: The password setting is complete after user presses enter . If the new password and confirm new password strings do not match: The format of the password is as follows: Pa[...]

36 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the o perating system. Bootable devi ces includes the distette drive in m odule bay , the onboard hard disk drive and the CD-ROM in module bay . Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. I n [...]

Chapter 2 37 The table below describ es the parameters in this screen. Exit Saving Changes Allows the user to save changes and reboot the system. The following message is sho wn when user presses “ Enter ” on the item System will reboot if Y es is selected and will stay in Setup if No is selected.. Exit Discarding Changes Allows the user to not[...]

38 Chapter 2 Discard Changes Allows the user to discard previous changes in Setup. The following message is sho wn when user presses “ Enter ” on this item: Save Changes Allows the user to save current changes in Setup. The following message is sho wn when user presses “ Enter ” on this item: Setup Confirmation Load pr evi ous co nfig urati[...]

Chapter 2 39 BIOS Flash Utility The BIOS flash memory upd ate is required for the following conditions:  New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you shoul[...]

40 Chapter 2 DOS flash BIOS SOP 1. Please prepare a bo otable flash disk. 2. Unzip the “ BIOS ” and leave the DOS file in the bootable flash disk.[...]

Chapter 2 41 3. Insert the flash disk with the unzip file. 4. Connect the adapter .[...]

42 Chapter 2 5. Log in the DOS by bootable flash disk and type the name of “ exe file ” and press Enter . The system will flash BIOS automatically . NOTE: The version of BIOS must be newer than original version. NOTE: Adapter have to be connected.[...]

Chapter 2 43 Clean BIOS Password SOP 1. Please prepare a bo otable flash disk. 2. Unzip the “ CleanBIOSPassword ” and leave it in the bootable flash disk.[...]

44 Chapter 2 3. Insert the flash disk with the unzip file. 4. Connect the adapter .[...]

Chapter 2 45 5. Set the supervisor BIOS and enable Power on Pa ssword. 6. Please insert bootable U SB device, and press “ alt gr+backspace+Esc ” and press power button.[...]

46 Chapter 2 7. The system will automati cally ignore the power on password and log in the bootable flash disk. 8. Insert “ clearbpw ” .[...]

Chapter 2 47 9. When the screen show “ Clear the SU PWs completely ” means the BIOS password removed completely .[...]

48 Chapter 2 Clean HDD Password SOP 1. Please prepare a bo otable flash disk. 2. Unzip the “ CleanHDDPassword ” and leave it in the bootable flash disk.[...]

Chapter 2 49 3. Insert the flash disk with the unzip file. 4. Connect the adapter .[...]

50 Chapter 2 5. After inserting the wrong HDD password three time s. The system will show select item screen. 6. Memorize the error code behind the “ Enter Unlock Password ” . NOTE: the number will be created by system in disorder .[...]

Chapter 2 51 7. Remove the disk and inse rt it in other system. 8. Log in DOS mode in other system. Execute the “ Unlockhd ” in the bootable flash disk by insert the keyword: “ unlockhd+ space + error code ” .[...]

52 Chapter 2 9. The program will cre ate a password. Please memorize it. 10. Remove the bootable flash disk and re-install in the original system.[...]

Chapter 2 53 11 . Enter the password and the HDD lock will be released.[...]

54 Chapter 2 Crisis Disk SOP 1. Please prepare a bo otable flash disk. 2. Unzip the “ Crisis disk ” and leave it in the bootable flash disk.[...]

Chapter 2 55 3. Insert the flash disk with the unzip file. 4. Connect the adapter .[...]

56 Chapter 2 5. Press “ Fn+ESC+Power ” to power on the system. 6. The system will automati cally power on after several minutes. 7. Please use normal BIOS flash procedure to flash BIOS again when the machine be rescued.[...]

Chapter 2 57 DMI Utility SOP 1. Please prepare a bo otable flash disk. 2. Unzip the “ dmi174 ” and leave it in the bootable flash disk.[...]

58 Chapter 2 3. Insert the flash disk with the unzip file. 4. Connect the adapter .[...]

Chapter 2 59 5. Log in dos mo de and type “ dmi174r ” to execute the prog ram. 6. Activate the program.[...]

60 Chapter 2 7. Ty p e “ DMI174 /? ” can check all of th e function of DMI.[...]

Chapter 2 61 LAN EEPROM Utility SOP 1. Please prepare a bo otable flash disk. 2. Unzip the MAC.zip and leave it in the bootable flash disk.[...]

62 Chapter 2 3. Insert the flash disk with the unzip file. 4. Connect the adapter .[...]

Chapter 2 63 5. Power on the system and press F2 to log in the BIOS. Select the USB HDD to the first priority . 6. Save the BIOS setting, the system wil l reboot automatical ly and log in DOS.[...]

64 Chapter 2 7. Go in to the file of MAC. Insert the “ ßmacin.bat ” . 8. Input the MAC address.[...]

Chapter 2 65 Winflash SOP 1. Please prepare a bo otable flash disk. 2. Unzip the file and leave it in the flash disk.[...]

66 Chapter 2 3. Insert the flash disk with the unzip file. 4. Connect the adapter .[...]

Chapter 2 67 5. Double click the Winflash tool and begin to flash BIOS. NOTE: The version of BIOS must be newer than original version. NOTE: Adapter have to be connected.[...]

68 Chapter 2[...]

Chapter 3 69 Disassembly Requirements T o disassemble the computer , you need the follow ing tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge  Flat screwdriver  Philips screwdriver  Plastic flat screwdriver  Plastic tweezers NOTE: The screws for the different components vary in size. During the disa[...]

70 Chapter 3 Pre-disassembly Instructions Before proceeding with the disassembly procedure, ma ke sure that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface.[...]

Chapter 3 71 Disassemble Process The disassembly pro cess is divided into the following sections:  External components disassembly  Main unit disassembly  LCD module disassembly The flowcharts provided in the succe eding disasse mbl y sections illustrate the entire disa ssembly sequence. Observe the order of the sequence to avoi d damage t[...]

72 Chapter 3 Removing the Battery Pack 1. T urn the computer over . 2. Slide the battery lock/unlock l atch to the unlock position .[...]

Chapter 3 73 3. Slide and hold the battery to the release position (1) and remove the battery from the main unit (2).[...]

74 Chapter 3 Removing the HD D 1. Remove two (2) screws on the HDD cover .[...]

Chapter 3 75 2. Remove the HDD cover . 3. Grasp the pull tab on the top of HDD.[...]

76 Chapter 3 4. Lift the HDD out of lower case. 5. Remove the HDD connector .[...]

Chapter 3 77 6. Remove the HDD bracket. 7. Remove the HDD pocket.[...]

78 Chapter 3 Removing the DIMM module 1. Remove two screws on the RAM cover .[...]

Chapter 3 79 2. Remove the RAM cover .Remove the RAM cover . 3. Remove the first RAM from RAM slot.[...]

80 Chapter 3 4. Remove the second RAM from RAM slot.[...]

Chapter 3 81 Remove the Wireless module 1. Notice the antenna color on the wireless card. 2. Release the cable of the wireless module.[...]

82 Chapter 3 3. Release two screws on the wireless module. 4. Remove wireless mo dule. Ty p e N u m b e r M2.5*4 2[...]

Chapter 3 83 LCD Module Disassembly Process IMPORT ANT : Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure al l availabl e cable ch annels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disasse mbly proc edures ma[...]

84 Chapter 3 Removing the keyboard 1. Use tool to disconnect four latches which hold the keyboard. 2. Gently pry up the keyboard.[...]

Chapter 3 85 3. Carefully flip the keyboard over . 4. Unlock the keyboard FFC.[...]

86 Chapter 3 5. Disconnect the keyboard FFC.[...]

Chapter 3 87 Removing the Upper Case 1. Unlock the touch pad FFC. 2. Disconnect the T ouch Pad FFC.[...]

88 Chapter 3 3. Unlock the power board FFC. 4. Disconnect the power boa rd FFC.[...]

Chapter 3 89 5. Remove two screws on the topper case. Ty p e N u m b e r M2*6 2[...]

90 Chapter 3 6. Remove all of the screws on the back of the notebook. 7. Remove the upper case. Ty p e N u m b e r M2*6 9[...]

Chapter 3 91 Removing the LCD Module 1. Use the pull tab and Grab the L VDS cable. 2. Disconnect the L VDS cable.[...]

92 Chapter 3 3. Grab the tape on the W LAN cable. 4. Remove the tape on the WLAN cable.[...]

Chapter 3 93 5. Release WLAN cable. 6. Remove 3G tape with the same method.[...]

94 Chapter 3 7. Release the 3G cable. 8. Grab the CCD connector .[...]

Chapter 3 95 9. Disconnect the CCD connector . 10. Grab th e MIC cable.[...]

96 Chapter 3 11 . Disconnect the MIC cable. 12. Remove the screw from left hinge.[...]

Chapter 3 97 13. Remove the screws from right hinge. 14. Remove the LCD module from the chassis CAUTION: Make sure all cables are pull ed back and away from the device to avoid damage during removal . Ty p e N u m b e r M2.5*4 2[...]

98 Chapter 3 Removing the Bluetooth Module IMPORT ANT : Bluetooth Module may not repres ent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. 1. Grab the Bluetooth cable. 2. Disconnect the Bluetooth cable.[...]

Chapter 3 99 3. Remove the Bluetooth module.[...]

100 Chapter 3 Removing the Mainboard 1. Disconnect the Audio cabl e. 2. Disconnect another side of Audio cable.[...]

Chapter 3 101 3. Remove the audio cable. 4. Remove the screws on the power bracket. Ty p e N u m b e r M2*3 1[...]

102 Chapter 3 5. Lift the power bracket from the mainboard. 6. Grab the spea ker connector .[...]

Chapter 3 103 7. Remove the speaker conne ctor . 8. Remove four screws on the mainboard. Ty p e N u m b e r M2*3 1[...]

104 Chapter 3 9. Remove the Mainboard from button case.[...]

Chapter 3 105 10. Remove speaker module. 11 . Grab the speaker module and remove it carefully .[...]

106 Chapter 3 12. Disassemble the power connection. 13. Disassemble fan connector .[...]

Chapter 3 107 14. Release four screws on the thermal module. 15. Remove thermal module.[...]

108 Chapter 3 16. Release the connector of LED board. 17. Release one screw on the LED board. Ty p e N u m b e r M2.5*4 1[...]

Chapter 3 109 18. Remove the LED board. 19. Release the connector of power board.[...]

11 0 Ch apter 3 20. Release the screw on the power board. 21. Remove the power board. Ty p e N u m b e r M2.5*4 1[...]

Chapter 3 111 22. Release the connector of touch pa d board and release the FFC on it. 23. Remove two screws on the touch pad board. Ty p e N u m b e r M2.5*4 2[...]

11 2 Ch apter 3 24. Remove the touch pad board.[...]

Chapter 3 11 3 LCD Module Disassembly Process IMPORT ANT : Cable paths and positioning may not represent the actual model. During the removal andreplacement of components, ensure all avail able cable channels an d clips are used and that the cables a re replaced in the same position. NOTE: The product previews seen in the disasse mbly proc edures m[...]

11 4 Ch apter 3 Removing the Mainboard 1. Use the tweezers to remove the gasket on the bazel. 2. Remove two screws under the gaskets. Ty p e N u m b e r M2.5*4 2[...]

Chapter 3 11 5 3. Pry the bezel away from the top-center and th en work aroun d until the entire bezel is detached. 4. Remove the bezel from LCD module.[...]

11 6 Ch apter 3 5. Remove four screws on the corner of LCM. Ty p e N u m b e r M2.5*4 2 M2*3 1[...]

Chapter 3 11 7 6. Lift the panel out.[...]

11 8 Ch apter 3 Removing the Camera Board 1. Disconnect the webcam. 2. Remove webcam module.[...]

Chapter 3 11 9 Remove the Antennas 1. Release four screws from the LCD bracket.[...]

120 Chapter 3 2. Remove the LCD bra cket. 3. Remove the two tapes on the microphone cable . Ty p e N u m b e r M2*2.5 4[...]

Chapter 3 121 4. Remove the microphone. 5. Remove the three tapes on the antenna cable.[...]

122 Chapter 3 6. Remove the microphone cab le. 7. Remove the LAN black antenna aluminum foil. NOTE: The aluminum foil only use one ti me. Please prepare new replacement for assemble.[...]

Chapter 3 123 8. Remove the LAN white antenna. 9. Remove the LAN white antenna aluminu m foil.[...]

124 Chapter 3 LCD Reassembly Replacing the Antenna 1. Replace the LAN white antenna aluminum foil. 2. Replace the LAN white antenna.[...]

Chapter 3 125 3. Replace the LAN black antenna aluminum foil. 4. Replace the LAN black antenna.[...]

126 Chapter 3 5. Replace the microphone cable. 6. Replace the three tapes on the antenna cable.[...]

Chapter 3 127 7. Lay the microphone cable in the LCD cover . 8. Replace the microphone.[...]

128 Chapter 3 Replacing the Camera Board 1. Replace the webcam connector . 2. Place the webcam i n the slot.[...]

Chapter 3 129 Replace the Wireless LAN Module 1. Insert the wireless LAN module into the connector . 2. Fasten two screws on the wireless LAN module and connect black and white an tenna line to the wireless LAN module.[...]

130 Chapter 3 Replacing LCM Module 1. Replace the bracket to the panel. 2. Replace four screws on the bracket of the panel.[...]

Chapter 3 131 3. Replace the panel on the top case.[...]

132 Chapter 3 4. Fasten four screws on the panel. 5. Place the bezel hinge covers over the hinges.Ensu re the cables are correctly exiting the hinges.[...]

Chapter 3 133 6. Press down on the top middle edge of the bezel to engage the locking clips. 7. Press down on the be zel edge working simul taneously around the edges to the bottom.[...]

134 Chapter 3 8. Replace the two screw s on the panel. 9. Replace two gaskets on the screws of panel.[...]

Chapter 3 135 Replacing the Mainboard 1. Assemble the touch pad board. 2. Fasten the touch pad.[...]

136 Chapter 3 3. Install the three FF Cs on the T ouch pad board and stable it. 4. Install the power board on the slot.[...]

Chapter 3 137 5. Fasten the screw of the power bo ard. 6. Install the FFC to the power board.[...]

138 Chapter 3 7. Install the LED board . 8. Fasten the screw of the LED board.[...]

Chapter 3 139 9. Install the FFC on the LED board and stable it.. 10. Install the thermal module.[...]

140 Chapter 3 11 . Fasten four screws on the thermal module. 12. Replace the fan connector .[...]

Chapter 3 141 13. Replace the power connection. 14. Insert the speaker mo dule in th e slot.[...]

142 Chapter 3 15. Assemble the mainboard to the bottom case. 16. Assemble the mainboard to the left side of bottom case.[...]

Chapter 3 143 17. Fasten four screws on the mainboard. 18. Insert the power bracket.[...]

144 Chapter 3 19. Fasten one screw on the power bracket. Replacing the Panel 1. Assemble the panel to the mainboard.[...]

Chapter 3 145 2. Fasten two screws on the left and right hinge. 3. Replace the CCD connector .[...]

146 Chapter 3 4. Let the antenna cable along the red line and pu t in the hole beside the thermal module. 5. S tick the tape on the cable in order to stable it.[...]

Chapter 3 147 6. Replace the L VDS cable. 7. Replace the MIC cable.[...]

148 Chapter 3 8. Let the 3G cable along the re d line. 9. Put the 3G cable into the hole in the sid e of mainboard.[...]

Chapter 3 149 10. Add two tapes on the 3G cable. 11 . Assemble the speaker connector .[...]

150 Chapter 3 12. Replace the connection of audio board. 13. Replace another side connecti on of Audio board.[...]

Chapter 3 151 Replacing the Bluetooth Module IMPORT ANT : Bluetooth Module may not repres ent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. 1. Assemble the Bluetooth device into the main. 2. Replace the connec tion of [...]

152 Chapter 3 Replacing the Upper Case 1. Assemble the upper case.[...]

Chapter 3 153 2. Fasten two screws on the upper case.[...]

154 Chapter 3 3. T urn the computer over and fasten nine screws on the button cover . 4. Release the lock of speaker connector .[...]

Chapter 3 155 5. Replace the speaker connection. 6. Release the lock of the touch pad connection.[...]

156 Chapter 3 7. Connect the touch pad connection.. Replacing the keyboard 1. Release the lock of keyboard connection.[...]

Chapter 3 157 2. Connect the lock of keyboard connection. 3. T urn the keyboa rd over and insert the bottom edge in first then push to down ensure the five latches across the top are fully secured.[...]

158 Chapter 3 Replace the Wireless LAN Module 1. Insert the wireless LAN module into the connector . 2. Fasten two screws on the wireless LAN module and connect black and white an tenna line to the wireless LAN module.[...]

Chapter 3 159 Replace the DIMM module 1. Slide the DIMM module into the connector . 2. Press down until the locking springs click into place.[...]

160 Chapter 3 3. Insert another DIMM with the same metho d. 4. Insert the RAM door .[...]

Chapter 3 161 5. Press down the RAM door . 6. Fasten two screws on the RAM door .[...]

162 Chapter 3 Replacing HDD module 1. Insert HDD connector . 2. Insert the HDD into the HDD slot.[...]

Chapter 3 163 3. Press down the HDD an d make sure it stable. 4. Replace the HDD cover and fasten two screws on it.[...]

164 Chapter 3 Replacing the battery 1. Insert the battery carefully . 2. Lock the battery lock.[...]

Chapter 4 165 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Ace r products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attemp[...]

166 Chapter 4 System Check Procedures External Diskette Drive Check Do the followi ng to isolate the pro blem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the drive or cause the drive[...]

Chapter 4 167 Memory check Memory errors might stop system operations, show error messages on the screen , or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to main board.) 2. Go to the dia gnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instruction s in the [...]

168 Chapter 4 From Hardware: 1. Power off the computer . 2. Remove the battery pack and measure the voltage between battery terminal s 1(+) and 6(gro und). See the following figure. 3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery . T o check the battery charge opera tion, use a discharged battery pack or a battery[...]

Chapter 4 169 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the s equ ence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the orig inal part back in the[...]

170 Chapter 4 Index of Error Messages Error Code List Error Message List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch. 2. IDE Primary Channel Master Drive Error . (THe causes will be shown be fore “Equipment Configuration Error”) 010 Memory Error at xxxx:xxx x:xxxxh (R:xxxxh, W:xxxxh) . 0[...]

Chapter 4 171 System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. System CMOS checks um bad - De fault configuration used RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System timer error R TC battery Run BIOS Setup Utility [...]

172 Chapter 4 Error Message List Invalid System Configuration Data BIOS ROM System board I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Operating system not foun d Enter Setup and see if fixed disk and driv e A are properly identified. Diskette drive Hard disk drive System board No beep Erro[...]

Chapter 4 173 InsydeH2O BIOS Beep Codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Mask able Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST value[...]

174 Chapter 4 45h POST device initialization 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus a nd devices 4Ah Initialize all video adapters in system 4Bh QuietBoot st a rt (optional) 4Ch Shadow video BIOS ROM 4Eh D isplay BIOS copyright notice 50h Display CPU type and speed 51h Initialize EIS[...]

Chapter 4 175 8Ah Initialize Extended BIOS Data Area 8Bh T est a nd initialize PS/2 mouse 8Ch Initialize flopp y controller 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk contro llers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for b[...]

176 Chapter 4 C5h PnPnd dual CMOS (op tional) C6h Initialize notebook docking (o ptional) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optional) D2h Unknown interru pt E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Ch[...]

Chapter 4 177 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Indicator-Related Symptoms Power-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn' t work LCD is too da rk LCD brightness cannot be adjuste d LCD contrast cann ot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then rebo[...]

178 Chapter 4 PCMCIA-Related Sy mptoms Memory-Related Symp toms Speaker-R elated Symptoms Power Management-Related Symp toms The system doesn’t power-off. Power source (battery p ack and power adapter). See “Power System Check” on page 167. Hold and press the power switch for more than 4 seconds. System board Battery can’t be charged. See ?[...]

Chapter 4 179 The system doesn't resu me from hibernation mode. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. LCD cover switch System board Battery fuel gauge in Windows doesn’ t go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh batte[...]

180 Chapter 4 Peripheral-Related Symptoms Keyboard/Touchpad- Related Symptoms Modem-Related Symptoms NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermin ed Problems” on page 182. Symptom / Error Ac tion in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utilit[...]

Chapter 4 181 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do [...]

182 Chapter 4 Undetermined Problems The diagnostic pr oblems does not identify wh ich adapter or device failed, wh ich installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the faili ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

Chapter 5 183 Top View T ravelMate 817 2/8172Z M/B layout and conn ector location TOP view No. Name Description 1 CN1 LCM connector 2 CN2 Power 3 CN4 Keyboard connector 4 CN5 Microphone connector 5 CN6 T ouch pad co nnector 6 CN7 Audio cable connector 1 7 CN8 Audio cable connector 2 8 CN9 Card reader slot 9 CN10 Bluetooth connector 10 CN1 1 S peake[...]

184 Chapter 5 Bottom View T ravelMate 817 2/8172Z M/B layout and conn ector location Bottom view No. Name Description 12 CN12 LAN slot 13 CN13 Battery connecto r 14 CN14 DC-in jack 15 CN15 EZ-Docking slot 16 CN16 SIM Card slot 17 CN17 VGA port 18 CN18 HDD connecto r 19 CN18 USB slot 1 20 CN20 USB slot 2 21 CN21 DIMM-0 22 CN22 MIC jack 23 CN23 Fan c[...]

Chapter 5 185 No. Name Description 27 CN27 Earphone conn ector 28 U30 South bridge 29 U32 CPU+ North bridge T ravelMate 817 2/8172Z M/B layout and conn ector location Bottom view[...]

186 Chapter 5[...]

Chapter 6 187 This chapter gives you the FRU (Field Replaceable Unit) listing in global configura tions of T rave lMate 8172/ 8172Z. Refer to this chapter whenever ordering for parts to rep ai r or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information avai lable on [...]

188 Chapter 6 TravelMate 8172/8172Z Exploded Diagram NO. PA R T N U M B E R DESCRIPTION QTY 1 1510B0928401 ASSEMBL Y , BASE 1 2 6053B0630801 ASSEMBL Y , Namepl ate 1 3 1510B0929601 ASSEMBL Y , DISPL A Y 1 4 1510B0929701 ASSEMBL Y , CAMER A 1 5 1510B0929101 ASSEMBL Y , MEMORY 3 6 1510B0930101 ASSEMBL Y , HDD 1 7 1510B0931701 ASSEMBL Y , BA TTERY 1 8[...]

Chapter 6 189 NO. PA R T N U M B E R DESCRIPTION QTY 1 1510B0922401 ASSEMBL Y , CASE, REAR, DISPLA Y , OFFLINE 1 2 1510B0935401 HINGE Set 1 3 1510B0922501 ASSEMBL Y , CASE, FRONT , DISPLA Y , OFFLINE 1[...]

190 Chapter 6 NO. PA R T N U M B E R DESCRIPTION QTY 1 1510B0928701 ASSEMBL Y , CASE, TOP 1 2 1397B0092701 ASSEMBL Y , MODUL E, MAIN, OFFLINE 1 3 1510B0922001 ASSEMBL Y , CASE, BOTTOM OFFLINE 1 4 1510B0922301 ASSEMBL Y , CASE, HDD COVER 1 5 1510B0935201 ASSEMBL Y , CASE, DDR COVER 1[...]

Chapter 6 191 TravelMate 8172/8172Z FRU List Accessory Adapter Battery Board Category Part Name and Description Acer Part No. WIRELESS ANTENNA RIGHT 50.TWR0N.001 WIRELESS ANTENNA LEFT 5 0.TWR0N.002 ANTENNA - R 50.TWM0N.003 ANTENNA - L 50.TWM0N.004 Category Part Name and Description Acer Part No. Adapter DEL T A 40W 19V 1.7x5.5x1 1 Black ADP-40 TH A[...]

192 Chapter 6 Foxconn Wireless LAN Atheros HB97 2x2 BGN (HM) NI.23600.072 Liteon Wireless LAN Atheris HB97 2x2 BGN (HM) WN6603AH NI.23600.073 Foxconn Wirelss LAN Atheros HB95BG (HM) T77H121.10 NI.23600.077 Foxconn Wireless LAN Broadcomm 432 25 2x2 BGN (HM) T77H103.00 NI.23600.066 Foxconn Wireless LAN Atheros HB93 2x2 BGN (HM) NI.23600.062 Foxconn W[...]

Chapter 6 193 Cable Category Part Name and Description Acer Part No. BLUETOOTH CABLE_8 Pin (BT 2.1) 50.TWM0N.006 BLUETOOTH CABLE_6 Pin (BT 3.0) 50.TWM0N.005 AUDIO CABLE 50.TWN0N.001 DC IN CABLE 5 0.TWN0N.002 POWER SWITCH BOARD CABLE 5 0.TWN0N.003 TOUCH P A D BUTTON BOARD CABLE 5 0.TWN0N.004 TOUCH P AD CABLE_RIGHT 50.TWN0N.005 TOUCH P AD CABLE_LEFT [...]

194 Chapter 6 Camera CASE/COVER/BRACKET ASSEMBLY LCD CABLE 50.TWM0N.002 Category Part Name and Description Acer Part No. CAMERA MODULE 1.3M - SUYIN 57.TWM0N.001 CAMERA MODULE 1.3M - CHICONY 5 7.TWM0N.002 CAMERA MODULE 1.3M - LITEON 57.TWM0N.003 Category Part Name and Description Acer Part No. AC Power Clip IU40-1-UL Rev 1.0 LZ.20400.315 AC Power Cl[...]

Chapter 6 195 DUMMY CA RD 42.TWN0N .003 UPPER CASE ASSY W/ TP , W/ FP 60.TWN0N.002 UPPER CASE ASSY W/ TP , W/ O FP 60.TWM0N.001 HDD CONNECTOR 20.TWN0N.001 LCD HINGE R 33.TWM0N.001 LCD HINGE L 3 3.TWM0N.002 LCD BEZEL 1 1.6" W/CCD 60.TWM0N.003 LCD COVER 1 1.6" W/CCD 60.TWM0N.004 LCD COVER 1 1.6" W/CCD, NON 3G 60.TWM0N.006 Category Part[...]

196 Chapter 6 HDD/HARD DISK DRIV ER Category Part Name and Description Acer Part No. HDD SEAGA TE 2.5" 5400rpm 160GB ST9160314AS Wyatt SA T A LF F/W:0001SDM1 KH.16001.042 HDD TOSHIBA 2.5" 5400rpm 160GB MK1665GSX, Capricorn BS, 320G/P SA T A 8MB LF F/W:GJ002J KH.16004.008 HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther B SA T A LF[...]

Chapter 6 197 HEATSINK KEYBOARD HDD HGST 2.5" 5400RPM 500GB HTS545050B9A300 P ANTHER B SA T A LF F/W:C60F KH.50007.010 HDD WD 2.5" 5400rpm 500GB WD5000BEVT -22A0RT0, ML320M,WD SA T A 8MB LF F/W:01.01A01 KH.50008.017 HDD SEAGA TE 2.5" 7200rpm 500GB ST9500420AS Holiday SA T A LF F/W:0002SDM1 KH.50001.013 HDD HGST 2.5" 7200rpm 500G[...]

198 Chapter 6 LCD PANEL Keyboard ACER NT1 T_A10B NT1 T Internal 1 1 S tandard 84KS Black Korean T exture KB.I1 10A.105 Keyboard ACER NT1 T_A10B NT1 T Internal 1 1 S tandard 85KS Black Nordic T exture KB.I1 10A.106 Keyboard ACER NT1 T_A10B NT1 T Internal 1 1 S tandard 85KS Black Norwegian T exture KB.I1 10A.107 Keyboard ACER NT1 T_A10B NT1 T Interna[...]

Chapter 6 199 MIAN BOARD MEMORY Category Part Name and Description Acer Part No. Mainboard NS10C/TM8172Z PMDU5400B 3G LF+HF MB.WTN0B.001 Mainboard NS10i/TM8172 Ci5540UMB 3G LF+HF MB.WTS0B.004 Mainboard NS10i/TM8172 Ci5430UMB 3G LF+HF MB.WTS0B.006 Mainboard NS10i/TM8172 Ci5520UMB 3G LF+HF MB.WTS0B.005 Mainboard NS10i/TM8172 Ci3330UMB 3G LF+HF MB.WTS[...]

200 Chapter 6 MICROPHONE MISCELLANEOUS Memory A-DA T A SO-DIMM DDRIII 1066 2GB HY7YG1B1674ZM LF 128*8 0.065um KN.2GB0C.002 Memory HYNIX SO-DIMM DDRIII 1066 2GB HMT125S6BFR8C- G7 N0 LF 128*8 0.055um KN.2GB0G .014 Memory NANY A SO-DIMM DDRIII 1333 2GB NT2GC64B8HC0NS-CG LF 128*8 0.065um KN.2GB03.017 Memory KINGSTON SO-DIMM DDRIII 1333 2GB ACR256X64D3S[...]

Chapter 6 201 SCREW SPEAKER BLUETOOTH FOIL 47.WPP0N.004 Category Part Name and Description Acer Part No. SCREW-I25040M P A TCH 86.PCR0N.002 SCREW ,I,M2,6mm,M,4.5mm,0.8mm,PHIL,B K , PAT C H 86.APQ0N.004 SCREW M2.5 2.5MM CROSS BNI P A TCH 86.TQP0N.002 SCREW ,I,M2.0,3mm,MACH,3.5mm,0.5mm, CROSS,BNI,P A TCH 86.TWM0N.001 SCREW ,I,M2.0,2.5mm,MACH,3.5mm,0.[...]

202 Chapter 6[...]

Appendix A 203 TravelMate 8172/8172Z Model Acer Part No RO Country Description TM8172Z- U542G25nkk LX.TX903.002 AAP Japan TM8172Z-U542G25nkk W7PR32TJP1 MC XPP UMACFkk_3 1*2G/250/6L2.8/5 R/ bgn_FP_1.3C_AL_JA1 1_CF23 TM8172Z- U542G16nkk LX.TX903.001 AAP Japan TM8172Z-U542G16nkk W7PR32TJP1 MC XPP UMACFkk_3 1*2G/160/BT/6L2.8/5R/ bgn_FP_1.3C_AL_JA1 1_CF[...]

204 Chapter 5 TM8172Z- U542G25n S2.TX803.002 WW WW T M8172Z-U542G25n W7PR32TWW1 MC UMAGCFkk_3 1*2G/250/BT/6L2.2/5R/ bgn_FP_1.3C _F33-900_AL_ES6 2 TM8172Z- U542G25n S2.TX803.001 WW WW T M8172Z-U542G25n W7PR32TWW1 MC UMAGCFkk_3 1*2G/250/6L2.2/5 R/ bgn_FP_1.3C _F33-900_AL_ES6 2 TM8172Z- U542G25n S2.TXA03.001 WW WW TM8172Z-U542G25n W7PR32TWW1 MC UMAGCk[...]

Appendix A 205 TM8172- 5434G50nk LX.TWN03.02 8 EMEA South Africa TM8172-5434G50nk EM W7PR32EMTRZA2 MC XPP UMACFkk_3 2*2G/500_L/BT/6L2.2/ 5R/bgn_FP_1.3 C_AL_ES61 TM8172- 5434G32nk LX.TWN03.02 7 EMEA South Africa TM8172-5434G32nk EM W7PR32EMTRZA2 MC XPP UMACFkk_3 2*2G/320/BT/6L2.2/5R/ bgn_FP_1.3C_AL_ES6 1 TM8172- 52U4G32nk LX.TWN03.02 6 EMEA South Af[...]

206 Chapter 5 TM8172- 33U2G16nkk LX.TWN03.01 5 AAP Japan TM8172-33U2G16nkk W 7PR32TJP1 MC XPP UMACFkk_3 1*2G/160/ 6L2.8/5R/ bgn_FP_1.3C_AL_JA1 1_FC324 TM8172- 33U2G25nkk LX.TWN03.01 4 AAP Japan TM8172-33U2G25nkk W 7PR32TJP1 MC XPP UMACFkk_3 1*2G/250/BT/ 6L2.8/5R/ bgn_FP_1.3C_AL_JA1 1_FC325 TM8172- 33U3G32n LX.TWN03.00 8 EMEA German y TM8172-33U3G32[...]

Appendix A 207 TM8172- 5432G16nkk LX.TWM03.01 0 AAP Japan TM8172-5432G1 6nkk W7PR32TJP1 MC XPP UMACkk_3 1*2G/160/BT/ 6L2.8/5R/ bgn_1.3C_AL_ JA1 1_CC526 TM8172- 5432G16nkk LX.TWM03.00 9 AAP Japan TM8172-5432G1 6nkk W7PR32TJP1 MC XPP UMACkk_3 1*2G/160/ 6L2.8/5R/ bgn_1.3C_AL_ JA1 1_CC524 TM8172- 5432G25nkk LX.TWM03.00 8 AAP Japan TM8172-5432G2 5nkk W7[...]

208 Chapter 5 TM8172- 52U4G32nk LX.TWS03.008 EMEA South Africa TM8172-52U4G32nk EM W7PR32EMTRZA2 MC XPP UMAGCFkk_3 2*2G/320/BT/6L2.2/ 5R/bgn_FP_1 .3C_F33-900_AL_ES6 TM8172- 5434G32nk LX.TWS03.007 EMEA South Africa TM8172-5434G32nk EM W7PR32EMTRZA2 MC XPP UMAGCFkk_3 2*2G/320/BT/6L2.2/ 5R/bgn_FP_1 .3C_F33- 900_AL_ES61 TM8172- 5434G50nk LX.TWS03.006 E[...]

Appendix A 209 Model Acer Part No CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 TM8172Z- U542G25nkk LX.TX903. 002 PMDU 5400B NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172Z- U542G16nkk LX.TX903. 001 PMDU 5400B NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172Z- U542G25nkk LX.TX903. 004 PMDU 5400B NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172Z- U542G25nkk LX.TX903. 003 PMD[...]

210 Chapter 5 TM8172- 52U2G25nkk LX.TWN03 .003 Ci5520 UMB NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172- 33U2G32nkk LX.TWN03 .004 Ci3330 UMB NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172- 52U2G25nkk LX.TWN03 .002 Ci5520 UMB NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172- 52U2G25nkk LX.TWN03 .001 Ci5520 UMB NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172- 33U2G25nk LX.TWN[...]

Appendix A 21 1 TM8172- 33U2G16nkk LX.TWN03 .019 Ci3330 UMB NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172- 5432G25nkk LX.TWN03 .018 Ci5430 UMB NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172- 5432G16nkk LX.TWN03 .017 Ci5430 UMB NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172- 33U2G16nkk LX.TWN03 .016 Ci3330 UMB NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172- 33U2G16nkk LX.[...]

212 Chapter 5 TM8172- 52U4G50n S2.TWN03 .002 Ci5520 UMB NLED1 1.6WX GA UMA N SO2GBIII10 SO2GBIII 10 TM8172- 52U2G32n S2.TWN03 .001 Ci5520 UMB NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172- 33U1G16nk LX.TWM0 3.01 1 Ci3330 UMB NLED1 1.6WX GA UMA N SO1GBIII10 N TM8172- 5432G16nkk LX.TWM0 3.010 Ci5430 UMB NLED1 1.6WX GA UMA N SO2GBIII10 N TM8172- 5432G16nkk[...]

Appendix A 213 TM8172- 52U4G32nk LX.TWS03 .008 Ci5520 UMB NLED1 1.6WX GA UMA N SO2GBIII10 SO2GBIII 10 TM8172- 5434G32nk LX.TWS03 .007 Ci5430 UMB NLED1 1.6WX GA UMA N SO2GBIII10 SO2GBIII 10 TM8172- 5434G50nk LX.TWS03 .006 Ci5430 UMB NLED1 1.6WX GA UMA N SO2GBIII10 SO2GBIII 10 TM8172- 33U4G50nk LX.TWS03 .005 Ci3330 UMB NLED1 1.6WX GA UMA N SO2GBIII10[...]

214 Chapter 5 TM8172Z- U542G25nk k LX.TX903 .003 N N N250GB5 .4KS NN N TM8172Z- U542G25n S2.TX903 .001 N N N250GB5 .4KS NN N TM8172Z- U542G16nk k LX.TXB03 .001 N N N160GB5 .4KS NN N TM8172Z- U542G25nk k LX.TXB03 .004 N N N250GB5 .4KS NN N TM8172Z- U542G25nk k LX.TXB03 .002 N N N250GB5 .4KS NN N TM8172Z- U542G16nk k LX.TXB03 .003 N N N160GB5 .4KS NN[...]

Appendix A 215 TM8172- 33U4G50nk LX.TWN0 3.029 N N N500GB5 .4KS NN N TM8172- 5434G50nk LX.TWN0 3.028 N N N500GB5 .4KS NN N TM8172- 5434G32nk LX.TWN0 3.027 N N N320GB5 .4KS NN N TM8172- 52U4G32nk LX.TWN0 3.026 N N N320GB5 .4KS NN N TM8172- 52U4G50nk LX.TWN0 3.025 N N N500GB5 .4KS NN N TM8172- 52U2G50nk LX.TWN0 3.024 N N N500GB5 .4KS NN N TM8172- 52U[...]

216 Chapter 5 TM8172- 33U4G 25n S2.TWN0 3.003 N N N250GB5 .4KS NN N TM8172- 33U2G 25n LX.TWN0 3.006 N N N250GB5 .4KS NN N TM8172- 33U2G 25n LX.TWN0 3.007 N N N250GB5 .4KS NN N TM8172- 33U2G 25n LX.TWN0 3.005 N N N250GB5 .4KS NN N TM8172- 52U4G 50n S2.TWN0 3.002 N N N500GB5 .4KS NN N TM8172- 52U2G 32n S2.TWN0 3.001 N N N320GB5 .4KS NN N TM8172- 33U1[...]

Appendix A 217 TM8172- 5434G32nk LX.TWS0 3.007 N N N320GB5 .4KS NN N TM8172- 5434G50nk LX.TWS0 3.006 N N N500GB5 .4KS NN N TM8172- 33U4G50nk LX.TWS0 3.005 N N N500GB5 .4KS NN N TM8172- 33U4G32nk LX.TWS0 3.004 N N N320GB5 .4KS NN N TM8172- 33U2G32nk LX.TWS0 3.003 N N N320GB5 .4KS NN N TM8172- 33U2G25nk LX.TWS0 3.002 N N N250GB5 .4KS NN N TM8172- 33U[...]

218 Chapter 5 TM8172Z- U542G25nk k LX.TXB03 .002 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN BT 3.0 N N TM8172Z- U542G16nk k LX.TXB03 .003 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN NN N TM8172Z- U542G25n S2.TXB03 .001 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN NN N TM8172Z- U542G25n S2.TX803 .003 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN BT 3.0 N AES1660 [...]

Appendix A 219 TM8172- 52U4G32nk LX.TWN0 3.026 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN BT 3.0 N AES1660 TM8172- 52U4G50nk LX.TWN0 3.025 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN BT 3.0 N AES1660 TM8172- 52U2G50nk LX.TWN0 3.024 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN BT 3.0 N AES1660 TM8172- 52U2G32nk LX.TWN0 3.023 McAfee 5 in 1- Build in 3rd WiFi [...]

220 Chapter 5 TM8172- 33U2G25n LX.TWN0 3.007 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN N N AES1660 TM8172- 33U2G25n LX.TWN0 3.005 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN N N AES1660 TM8172- 52U4G50n S2.TWN0 3.002 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN BT 2.1 N AES1660 TM8172- 52U2G32n S2.TWN0 3.001 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN BT 2.1 [...]

Appendix A 221 TM8172- 33U4G50nk LX.TWS0 3.005 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN BT 3.0 N AES1660 TM8172- 33U4G32nk LX.TWS0 3.004 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN BT 3.0 N AES1660 TM8172- 33U2G32nk LX.TWS0 3.003 McAfee 5 in 1- Build in 3rd WiFi 2x2 BGN BT 3.0 N AES1660 TM8172- 33U2G25nk LX.TWS0 3.002 McAfee 5 in 1- Build in 3rd WiFi [...]

222 Chapter 5[...]

Appendix B 223 This computer ’s compat ibility is tested and verified by Acer ’s internal testin g department. All of its system functions are tested under Windows ® 7 environment. Refer to the followin g lists for components, adapter cards, and peripherals which h ave passed these tests. Regarding configuration, combinatio n and test proc edu[...]

224 Appendix B Microsoft ® Windows ® 7 Environment Test V endor Ty p e Description PN CPU Intel Core i5-540UM CPU Intel Core i5 540UM BGA 1.20G 18W Intel Core i5-520UM CPU Intel Core i5 520UM BGA 1.06G 18W Intel Core i5-430UM CPU Intel Core i5 430UM BGA 1.20G 18W Intel Ci3330UMB CPU Intel Core i3 330UM BGA 1.2G 18W K-0 no Turbo Boost Intel CMU340[...]

Chapter 5 225 ELPIDA 1GB/1333/ DDRIII Memory ELPIDA SO-DIMM DDRIII 1333 1GB EBJ10UE8BDS0-DJ-F LF 128*8 0.065um HYNIX Memory HYNIX SO-DIMM DDRIII 1333 1GB HMT1 12S6TFR8C-H9 LF 128*8 0.055um SAMSUNG Memory SAMSUNG SO-DIMM DDRIII 1333 1GB M471B2873FHS-CH9 LF 128*8 46nm KINGSTON 2GB/1066/ DDRIII Memory KINGST ON SO-DIMM DDRIII 1066 2GB ACR256X64D3S1066[...]

226 Appendix B TOSHIBA DIGI HDD TOSHIBA 2.5" 5400rpm 250GB MK2565GSX, Capricorn BS, 32 0G/P SA T A 8MB LF F/W:GJ002J HGST SG HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B SA T A LF F/W:C60F Disk imbalance criteria = 0.014g-cm WD HDD WD 2.5" 5400rpm 250GB WD2500BEVT -22A23T0, WD, ML320S SA T A 8MB LF F/W:01.01A01. SEAGA TE 250[...]

Chapter 5 227 HGST HDD HGST 2.5" 7200rpm 500GB HTS725050A9A364 SA T A 8MB LF F/W: C70E TOSHIBA 640GB/ 5400rpm HDD TOSHIBA 2.5" 5400rpm 640GB MK6465GSX,Capricorn BS,320G/P SA T A 8MB LF F/W:GJ002J WD HDD WD 2.5" 5400rpm 640GB WD6400BEVT -22A0RT0, ML320 SA T A 8MB LF F/W:01.01A01 Battery Sanyo 3CELL2.2 Batte ry SANYO UM-2009E Li-Ion 3S[...]

228 Appendix B Darfon Belgium Battery SIMP LO UM-2009 E Li-Ion 3S1P P ANASONIC 3 cell 2200mAh Main COMMON ID:UM09E72 Darfon Brazilian Portuguese Battery SANYO UM-2009E Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON ID: UM09E31 Darfon CZ/SK Keyboa rd ACER NT1 T_A10B NT1 T Internal 1 1 S tandard 85KS Black CZ /SK T exture Darfon Chinese Keyboard ACER N[...]

Chapter 5 229 Darfon SLO/CRO Keyboard ACER NT1 T_A10B NT1 T Internal 1 1 S tandard 85KS Black SLO/ CRO T exture Darfon S panish Keyboard ACER NT1 T_A10B NT1 T Internal 1 1 S tandard 85KS Black S panish T exture Darfon Sweden Keyboard ACER NT1 T_A10B NT1 T Internal 1 1 S tandard 85KS Black Sweden T exture Darfon Swiss/G Keyboard ACER NT1 T_A10B NT1 [...]

230 Appendix B Foxconn 3rd WiF i 2x2 BGN Foxconn Wireless LAN Athe ros HB93 2x2 BGN (HM) Lite-on 3rd WiFi 2x2 BGN Liteon Wireless LAN Atheros HB93 2x2 BGN (HM) WN6602AH Foxconn 3rd WiF i 2x2 BGN Foxconn Wireless LAN Athe ros HB97 2x2 BGN (HM) Lite-on 3rd WiFi 2x2 BGN Liteon Wireless LAN Atheros HB97 2x2 BGN (HM) WN6603AH Foxconn 3rd WiF i 2x2 BG Fo[...]

Appendix C 231 BIOS Setup Utility This section describes online techni cal support se rvices available to help you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Re gional Business Units may access our websit e. However some inf[...]

232 Appendix C[...]