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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Action Systems Action Systems 1500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Action Systems Action Systems 1500 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Action Systems Action Systems 1500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Action Systems Action Systems 1500 should contain:
- informations concerning technical data of Action Systems Action Systems 1500
- name of the manufacturer and a year of construction of the Action Systems Action Systems 1500 item
- rules of operation, control and maintenance of the Action Systems Action Systems 1500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Action Systems Action Systems 1500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Action Systems Action Systems 1500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Action Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Action Systems Action Systems 1500.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Action Systems Action Systems 1500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
GSA O per ati ons Docu ment Nu mber: 40 1-364 GSA Operations Model 1500 Action Systems , a division of V&A Incorporated Las Cruc es, New Mexic o[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 2 GSA Operations Action Systems , a division of V&A Incorporated 480 North 17 th Street Las C ruces, New Mex ico 88005 (505) 526- 6606 http://www.goaction.co m January 13, 2000 The Action Systems’ “A” case con cept and design is protected under the following Unit ed States pate nts: 5,212,62 8[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 3 T abl e of Content s Prefa ce ..................................................................................................................................... 7 Compon ent Ove rvi ew ........................................................................................................... 8 Case[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 4 Retrieving an Exis ting Docum ent ......................................................................... 23 Printing ....................................................................................................................... ........... 24 Printer Setup .................................[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 5 Table of Figu res Figure 1 "A " Case ......................................................................................................... 8 Figure 2 "B " Case ......................................................................................................... 8 Figure 3 E[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 6 Figure 28 ProComm Plus – Send Fax ........................................................................ 41 Figure 29 ProCom m Plus Fax S tatus ......................................................................... 42[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 7 Prefac e The GSA Unit is an integrated com puter system in a rugg edized transportable carrying case. It contains a com prehensive power s torage and managem ent system, a laptop com puter (with its own power management capabilities), a printer, and a page scanner. Software is included to operate and [...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 8 Component Overv iew The GSA Uni t consis ts of two cas es: • The “A” case ( Figure 1 ) m ay contain the laptop com puter, the printer, th e scanner, the camera, th e power inv erter, a STU-III and intern ally mounted batteries and pow er management systems. This cas e contains the most frequent [...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 9 Case Pow er Sources The GSA Unit can operate from a variety of power sources: ex ternal A/C power, external D/C power, and f rom internal batteries. When connecting to or disconn ecting from an external power source, you may hear a click from inside the case. This is caused by relays within the unit a[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 10 Exter nal A/ C Po wer The Alternating Curren t (A/C) connection to the GSA Unit accepts input voltages from 90 to 250 VAC at 50 to 60 Hz, as stat ed on th e External A/C Power p anel . Dep end ing o n the compon ents in use, the state of the various batteries in the syst em, and the current operating[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 11 Exter nal D/ C Po wer The Direct Current (D/C) Pow er Supply conn ector is the small, transl ucent plastic, arrow shaped con nector on the back panel below the A /C power inpu t (as shown i n Figure 4). The acceptable input v oltages are 10 to 14 VDC. Nonetheless, precau tions must be taken to ensure[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 12 Interna l Ba ttery Syste m Using internal batteries, no external power connections are required. When the GSA Unit is connected to an extern al power source, the intern al batteries will automatically charge with power on or off. F ully di scharged batteri es may require five to ten minu tes of charg[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 13 Computer Power Sources Cas e S upp lied Pow er Since the GSA Unit is a fully integrated sys tem, this is the preferred operatin g method. To operate in this mode, dock the computer, insert the power cable on the docking bar to the computer’s power input, and flip the CPU switch to the ON position. [...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 14 Power M anagement Because the GSA Unit is a sophisticated system with multiple potential power sources and several battery-powered components, optimal Po wer Man agement requires operator actions. When external power, eith er A/C or D/C, is available, that shou ld be the preferred operatin g mode sin[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 15 Controls and Indicators The GSA Unit control pane l holds two lights and four operator access ible sw itches, all with internal lights (see Figure 6). Figure 6 Controls a nd Indic ators Exte rnal Pow er Li ght This light, labeled EXT PWR and located between the STORE/PO WER swi tch a nd the CPU switc[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 16 STORE / POW ER Switc h In the STORE po sition, the computer and peripherals are discon nected from A/C and D/C power. This should be the positio n of the switch when the unit is to be stor ed for more than one day . NOTE : Since the inte rnal GSA Unit case batteries and batt ery chargi ng sys tem are[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 17 CAMERA / CO M 1 Switch NOTE : In either position , the CAMERA/COM1 switch only works whe n the NONSECURE/ STU switch is in the NONSECURE position. When the NONSECURE/ STU switch is in the STU position, both COM1 an d CAMERA ports are disabl ed. In the CA ME RA position, the serial port of the compute[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 18 Turning on the Sy stem CA UTI ON : Before beginni ng a com puter s essi on, running a full Disk Recovery is highly recommen ded to reset the entire system, especially if thi s is the firs t sessi on of a new s eries of operating s essi ons (see page 50) . To power up the c ase • Locate the switch l[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 19 Operating Sy st em Logging In When Windows98 first starts up, a lo gin dialog will appear. If the computer is hooked up to a net work, the n the f ir st logi n d ialo g i n ( Figure 9 ) will appear. If not, then the second dialog will appear. Either w ay, enter your User nam e and Password. C lick OK[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 20 Shutti ng Do wn NOTE : Before an y shutdown procedure, b e sure to MOVE all data files o ff of the hard drive a nd onto r emovabl e storage me dia. The hard drive s hould be devoid of ANY classified data . Then do a DISK RECOVERY with either th e CD for the 780 laptop or the CD and flop py for the 74[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 21 Removing PCMCI A Car ds To remov e PCMCIA cards from the computer: CA UTI ON : There exists a potential to damage a PCMC IA card if you do not first stop the ca rd befo re removin g it. • Left click on th e PCMCIA card icon located on the low er right hand side of the computer screen (near th e clo[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 22 Software Creat ing a Docume nt To create a document: • From the Desktop , double-cl ick on the Microsoft Offic e folder. This will open a window similar to that in (Figure 11). Figure 11 Creat in g a New Docume nt. • Double-click on one of the icons as appropr iate for the document to be created.[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 23 Retrie ving an E xisti ng Document To retrieve an existing document: NOTE : Unless specified otherw ise, during a SAVE or SAVE AS oper ation of a file, the system defau lts to saving all data files in the My Documents folder. • From the Desktop , double-cl ick on the My Documents folder or whatever[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 24 Printing Printer Setup To print from the computer, first setup the printer follo wing these instruction s: • If the com puter is not connected to the dock ing tray, then conn ect it. • Connect the printer’s po wer and signal cable (wrapped together in white) as shown in Figure 13. Figure 13 Pri[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 25 • If the cartridg e is centered and em pty (a beeping should be heard w arning that no ink cartridge is installed), in sert an ink cartridg e, close the cover, an d press the cartridg e button to reset the printer. Figure 15 Pri nter cart ridge • If no warn ing beeps are heard an d the carriage i[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 26 Print ing a Doc ument To print a doc um ent: NOTE : All of the following actions will print the d ocument to the default printer . If this is not w hat you want, t hen open t he ass ociated progr am (if not already ope n) and fr om the men u bar cli ck on the File menu and se lect Print . This will b[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 27 Imaging Scanning an Imag e or a T ext Document using t he PageSc an Scann er To scan a picture using the page scanner: CAUTION : The scanner i s sel f-propelle d. Do not force paper thr ough the scanner and do not f orce the scan ner acros s a page. Dam age to the s canner may result. CAUTION : You m[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 28 Figure 16 Pa geScan Scanner[...]
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Page 29
GSA O per ati ons Docu ment Nu mber: 40 1-364 29 To scan a picture: • Click on the Picture icon as shown in Figure 16. This brings up a window similar to that shown in Figure 17. Figure 17 Fot o Touch • Select a Destination for the picture. • Click on the Scan Now butto n to b egin sc an nin g the pict ure. You wil l get t he high est resolu [...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 30 To scan (OC R) a text docum e nt: • Click on the ABC icon as sh own in F igure 16. This bring s up a win dow simil ar to that in Figure 18. Figure 18 OC R Scan • Select the Destination of the document . • Click on the Scan Now butto n to b egin sc an nin g the t ext. • From here, the program [...]
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Page 31
GSA O per ati ons Docu ment Nu mber: 40 1-364 31 Non-Secure Commun ication Connection s Connecti ng to a Phon e Line f or Non- Secure Connect ions To connect the com puter to a phone line: • Flip the NONSECURE/ STU switch to the NONSECURE po sition. • Connect an RJ11 phone cable (a regu lar phon e line) from the ph one connection in the back of[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 32 • The modem is ready f or use. Connecti ng to a Loca l Area Network (LAN) t o Access t he Intern et To connect the computer to a LA N: • Flip the NONSECURE/ STU switch to the NONSECURE po sition. • Connect an RJ45 LAN cable (looks like the RJ11 phone line except a little t hicker) from the LAN [...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 33 Connecti ng to t he Inter net over a Phone L ine To connect the com puter to the Internet over a phon e line: • Connect the computer to a phone line as detailed in the subsectio n titled Connecting to a Phone Lin e on page 31. • Double-click the Comms folder located on the Desktop . • Double-cl[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 34 Figure 22 New C onne ction Se tup • Enter in a ph one number to th e machine you are trying to con nect to. NOTE: If using an IN MARSAT as yo ur tr ansmis sion sour ce, you must i nsert 01# (13 com mas) (countr y code, e.g. USA i s 001) ( phone num ber to be di aled) #. For example if you wanted to[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 35 Figure 23 Ph one Numbe r • Click Next (see Figure 23 ). • Click Finish . • Using the right mouse button, click on t he connection made. While holding do wn the mouse bu tton, drag the icon on to the desktop. L et g o of the but ton. • Click on Create Shortcut . • This will put a shortcut on[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 36 Non-Secure Dat a: Sending and Rec eiving CAUTION : When in this mod e, only Non-Secure data can be transmitted. Sending Non- Secure Data To transfer non-secure data using ProC omm and the PC MCIA Modem: • Insert th e Xircom PCMCIA card as outlined in the Non-Secure Communication Connections section[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 37 • There are three indicators in ProComm Plus that let y ou know you are connected. They are the phone icon on the toolbar will be off the hook, the cd and cts lights will be red, and the word Co nnected will appear at the lower right. See Figu re 24. Figure 24 ProC omm Plus Indicator s[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 38 • Once the connection is established, click on the se nd folder (this is the folder with the arrow pointing up and out of the folder). This will open the Send File w in dow as sh ow n in Figure 25 . Figure 25 ProC omm Send File • To start the transmission, click on the file to be transferred and [...]
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Page 39
GSA O per ati ons Docu ment Nu mber: 40 1-364 39 • There are two ways to answer a data call: • To automatically answer incom ing calls, set the Xircom to answer data calls under the Options->Sy ste m Optio ns->M ode m Connectio n . • To manually answer incoming calls, click on Cm d M od e ( located at the bottom left of the ProComm scre[...]
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Page 40
GSA O per ati ons Docu ment Nu mber: 40 1-364 40 Non-Secure Faxes : Sending and Receiv ing CAUTION : When in this mod e, only Non-Secure data can be transmitted. Sending a Non-S ecure FAX To s e nd a non-s ecure FAX : • Insert th e Xircom PCMCIA card as outlined in the Non-Secure Communication Connections section on page 31. • Flip the NONSECUR[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 41 Figure 28 ProC omm Plus – Send Fax • Fill in the Send to box and the FAX number box, then click Send. T his will bring up a screen similar to that sho wn in Figure 29 .[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 42 Figure 29 ProC omm P lus F ax Stat us • Click on Xircom card in the list sho wn in Figure 29 to view the send i ng sta tus o f the fa x.[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 43 Receiving a Non- Secure FAX To receive a non-secure FA X document : • Insert th e Xircom PCMCIA card as outlined in the Non-Secure Communication Connections section on page 31. • Flip the NONSECURE/ STU switch to the NONSEC URE positio n. • Double-click the Comms folder located on the Desktop .[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 44 Troubleshooting Case and Pow er System Nothing works • If runn ing from an extern al power source, is th e red External Power light on the GSA Unit control panel lit? If not, the GSA Unit is not actually connected to external power. Possible cau ses of this problem : • The A/C po wer c ord is p l[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 45 Computer I can’t f ind m y files • Ensure the folder is th e one in which the files were orig inally stored. • If it was a recen t file, then click on the Start button and go to Docu ments . A list of the m ost current files modif ied is there. • Click on the Recycle Bin located on the Deskto[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 46 Print er Nothing print s • Ensure t he prin ter is turned on and th at the paper is properl y i nserted. • Check the cable from the GSA Unit to the printer. One or more col ors are m issing • Check or replace the ink cartridge. The printer seems t o be print ing, but nothing shows up on the p a[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 47 Scanner Nothing scans • Ensure the s canner connector is properly inserted into th e GSA Unit – especially check that the connector is straight when it is inserted into th e GSA Unit case. • Close al l scanning programs . Afte rwards start t he scannin g program you want to use. The paper j ams[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 48 Modem/F AX Cards General • Make sure t hat the m odem is properly ins erted into th e PCMCIA card slot. If it is properly inserted then a card icon s hould appear in th e system tray (the area next to the clo ck). • Try reinserting th e communications card. • Make sure that only one communicati[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 49 PCMCI A Cards Computer d oes not r ecogni ze the card • Remove the card f rom the PCMCIA slot. Firmly reinse rt the card. An acknowledgem ent beep should soun d and a PCMCIA card icon in the sys tem tray at the lower right of the screen should appear. • Every time you remove the card, make sure y[...]
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Page 50
GSA O per ati ons Docu ment Nu mber: 40 1-364 50 Disk Recov ery Procedures The following procedures may be used to restore the GSA Unit software to its or iginal configuration. The entire pro cess will take about 10 minutes to co mplete. CAUTION : These proced ures will destroy all ex isting data on your hard disk! • There are three w ays to perf[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 51 A ppendix A: Pan el Color Coding Color Purpose Cables Locatio n Type Input(s)/O utput(s) DB9 Female Scanner Signal / Po wer Connector DB9 Male Camera Data/Serial Orange Camera / Scanner 3F r o n t 2.1mm Camera Pow er 2.5 mm Inve rter Powe r Green Inv erter 1 Front DB15 Fem al e DO NOT USE DB25 Male S[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 52 A ppendix B: Secure Swit ch Matri x Switch/Connections Connected Not Connected STU STU COM (P hone ) STU PW R STU Data LAN (Docki ng Bar) Phone (D ocking Bar) COM1 (White) CAMERA (Orang e) Non Secu re LAN (Docki ng Bar) Phone (D ocking Bar) COM1 (White) CAMERA (Orang e) STU COM (P hone ) STU PW R STU[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 53 A ppendix E: Components Hardw are Ma nufacturer 1500 Integr ator Case A w/ST U-III mounting Action Systems Access ory Ca se B Action Systems Shipping Case Action Systems Tecra 780CD M Toshiba Toshiba Ex ternal Flop py Driv e Toshiba 8.1 GB Hard Driv e (Ins talled) Toshiba Li-Ion Battery (I nstalle d)[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 54 Printer Signal C able, 6 fee t Action Systems Phone Cable, 10 feet Action Systems LAN Cable, 10 f eet Action Systems LAN/M odem Y cable Action Systems Video Capture Cable, c omposite N ogatech Video Capture Cable, s -video ( 2 parts) Nogatech STU-III Phone Cab le Action Systems STU-III Pow er Cable A[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 55 Plus! 98 Microsoft Office 97 Pro Microsoft Photoshop v 5.0 Adobe Acrobat Read er 4.0 Adobe Navigator 4 .51 (Free Dow nload) Netscape QuickS olve 2. 0 Kodak Pkzi p v2. 50 Pkware Procomm P lus v4.7 Quarterdeck VirusScan v4. 0, M cAfee Netw ork Associa tes HiJaak Pro v4.5 IMSI WinZip v7.0 Niko Ma k Nort[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 56 Warranty Information Warranty of Suppl ies of a Noncom plex Nature ONE-YEAR L IMIT ED WARR ANTY Action Systems , a Division of V&A Incorporated (hereafter ref erred to as Action Systems) warrants that th e hardware (but not the software) included in the produ ct sold by Action Systems will be fre[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 57 RETURN PROCEDUR ES You are respons ible for retu rning products to A ction System s at your expense. Prior to retur ning p ro duct (s) t o Action S ys te ms for warr ant y ser vice, you must o bta in a Retur n Merchandi se Authorizat ion (R MA) number f rom Acti on Syst ems by cal ling 505 526- 6606 [...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 58 TECHNICAL SU PPORT PROCEDU RE AND SERVICE (FOR DO MESTIC CU STOMERS ONLY ) If you need technical su pport for y our Int egrator, and are a dom esti c customer, please call 505 526-6606 t o speak w ith an Inte grator techn ician. The techni cian will t roublesh oot the reporte d problem and determ ine[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 59 Components mi ssing or subj ected to failures resulting fro m: misuse, abuse, neglect, alteratio n, problems with electrical power, usage n ot in accordance with produ ct instructions, acts of nature, unusual temperatures or hu midity, improper installatio n or damage to the LCD displa y screens dete[...]
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GSA O per ati ons Docu ment Nu mber: 40 1-364 60 NOT INCLUDE SHIPPI NG COSTS, INSURANCE, AND, IF APPLICABLE, IMPORT AND EXPORT DUTIES, AND ANY OTHER FEES AND CH ARGES IMPOSED BY GOVERNMENT OR QU ASI-GOVERNMENT AL AGENCIES, ALL OF WHICH MUST BE PAID BY YOU. GOVERNING LAW, JURISDIC TION AND COS TS THESE LIMITED WAR RANTIES ARE INCORPORATED INTO AND A[...]