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Actiontec electronic PCI0839-01 manual

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Table of contents for the manual

  • Page 1

    2 Introduction Introduction Thank you for purchasing the Action tec Home DSL Modem. This product will introduce a whole new world of high speed Internet access. With a quick and easy installation process Action tec’s Home DSL Modem will have you browsing the web in no time. The Action tec Home DSL Modem will transform your online experience. The [...]

  • Page 2

    Contacting Action tec Technical Support 3 Contacting Action tec Technical Support Action tec Electronics prides itself on making high-quality, durable, high-performance products. If you should need assistance, the Action tec Technical Support Department is available from 7:00 AM to 10:00 PM Pacific Coast Time, Monday through Friday and 7:00 AM to 7[...]

  • Page 3

    4 Do This First Do This First Minimum System Requirements • One Pentium class computer, 200 Mhz or higher (prefer- ably 300 Mhz or above) with an available PCI slot, 32MB RAM and a CD-ROM drive • Microsoft Windows 98 or Microsoft Windows 98 Second Edition (SE) installed • Confirmed DSL connectivity qualification to receive AOL Plus™ service[...]

  • Page 4

    Installing the Home DSL Modem 5 Installing the Home DSL Modem Before you begin the installation of your Internal PCI Home DSL Modem, Step 1 Switch off the computer and all peripheral devices connected to it. Step 2 Unplug the computer power cord from the wall out- let. Step 3 Remove the computer’s cover. Refer to your com- puter owner’s manual [...]

  • Page 5

    6 Installing the Home DSL Modem Note: Make sure the slot is a PCI slot. The card will fit securely in a keyed PCI slot. PCI slots are smaller than ISA slots. PCI slots are light colored and ISA slots are dark col- ored. Figure 1: Removing the Backplate The position of the expansion slots in your com- puter may differ from the illustrations shown in[...]

  • Page 6

    Installing the Home DSL Modem 7 Figure 2: Installing the PCI Card Step 7 Put the cover back on the computer and fasten . Step 8 Make sure that all power switches are in the OFF position, then reconnect the power cables to the computer and its peripherals. Step 9 Unplug the telephone line cable from the telephone and c onnect it to the Line jack as [...]

  • Page 7

    8 Installing the Microfilters Installing the Microfilters Microfilters are needed for every phone in your household. Microfilters are installed on telephones to improve voice call quality when voice and data equipment are using the same telephone line. Microfilter Installation for Phones that are Connected to a Computer Step 1 Plug the microfilter [...]

  • Page 8

    Installing the Modem Drivers 9 Installing the Modem Drivers Configuring Windows 98/98SE Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally. Step 2 Windows 98 will immediately display the Add New Hardware Wizard and identify the modem as a “PCI ATM Controller”. Click the Next butt[...]

  • Page 9

    10 Installing the Modem Drivers Step 4 Put a “check” in the box for CD-ROM drive . Before advancing to the next screen, insert the CD- ROM into the computer’s CD-ROM drive. Now click the Next button once. Step 5 Windows 98 will find the “TIDSLC32.INF” driver on the CD-ROM and identify the modem as a “Actiontec Home DSL Modem” . Click [...]

  • Page 10

    Installing the Modem Drivers 11 Step 6 After Windows has finished loading the drivers, it will announce the end of the installation process. Click the Finish button once. HOMEDSLP.FM Page 11 Tuesday, September 19, 2000 9:46 AM[...]

  • Page 11

    12 Configuring your Home DSL Modem Configuring your Home DSL Modem Step 1 If the Action tec Home DSL Configuration Wizard window does not appear, then please double click the Action tec Home DSL Configuration Wizard icon on your desktop. Step 2 The following screen will appear. Make sure you have already completed items 1, 2, and 3 before continuin[...]

  • Page 12

    Configuring your Home DSL Modem 13 Step 3 Since your DSL service provider is America Online (AOL), please click on “ America Online ” under “DSL Providers ( T elco)” and America Online will be selected as your Internet Service Provider. Click Next . Step 4 Click the Finish button to complete the installation. HOMEDSLP.FM Page 13 Tuesday, Se[...]

  • Page 13

    14 Configuring your Home DSL Modem Step 5 It is now time to re start your computer. Please click the OK button and your computer will automati- cally re start. Step 6 When the computer restarts it will load additional software from your hard drive. If the information needed is not on your hard drive, then you will be prompted to insert your Windows[...]

  • Page 14

    Installing Your AOL Plus ™ Software 15 Installing Your AOL Plus ™ Software Current Members If you have purchased this Home DSL Modem from Circuit City, then you should be signed up for the AOL Plus™ DSL service. If not, please log on to America Online and enter “DSL” in the keyword section. Click “Yes! I Want Superfast AOL” and sign u[...]

  • Page 15

    16 Installing Your AOL Plus ™ Software Step 3 The following “Current Members” screen gives you three options. Select the circle to specify your America Online status. Step 4 For the following screen make sure that the pro- gram is installing the software into “C:/ America Online 5.0a” directory. Click Next to proceed. Step 5 It is now tim[...]

  • Page 16

    Installing Your AOL Plus ™ Software 17 Step 6 When the computer restarts, it will set up the DSL files on your system. A window will appear asking you to shutdown the system. Click Y es After the computer has restarted. It will go through the same process and the same shutdown window will appear. Click Yes to restart your computer. After the comp[...]

  • Page 17

    18 Installing Your AOL Plus ™ Software Step 9 Please click on “DSL: Digital Subscriber Line” if it is not highlighted. Step 10 Make sure that the “Sign on to America Online now!” box is checked. Click Next to connect to America Online and confirm your DSL account. Step 11 America Online will connect you to its website. Please follow the o[...]

  • Page 18

    Installing Your AOL Plus ™ Software 19 New Members Step 1 Insert the AOL Plus™ CD-ROM Step 2 The AOL Plus™ CD-ROM will automatically start up. The following screen will appear. Select the top circle for “New Member”, and then click Next . Step 3 For the following screen make sure that the pro- gram is installing the software into “C:/ A[...]

  • Page 19

    20 Troubleshooting Troubleshooting I have more than 4 phones in my home. Where can I get more microfilters? Y our Home DSL Modem package should include four (4) microfilters. If you need more, try visiting the retailer from whom you purchased this modem. It has been days since I signed up for DSL with America Online and my service still has not bee[...]

  • Page 20

    Troubleshooting 21 My computer cannot find my Home DSL Modem If your modem seems to have performed the installation, go to the Start menu on your task bar, Settings, Control Panel, System and Device Manager. If there are any yellow excla- mation marks or red x’s then contact Action tec technical sup- port. (Figure 6) Figure 6: Device Manager Sinc[...]

  • Page 21

    22 Troubleshooting • Y ou may have previously installed drivers for the PCI modem card. To check for this, do a right click on the "My Computer" icon on your desktop. Then select "prop- erties". On system properties click on the "Device Man- ager" tab. Then click on the "Network adapter" Y ou should check t[...]

  • Page 22

    Troubleshooting 23 What if Windows does not find my device drivers? If Windows does not bring up the screen telling you that it has found the drivers, then it will bring up the following screen. If you think you made an error entering the location of the drivers or want to try another location, please press the back button and try again. If you bel[...]

  • Page 23

    24 Troubleshooting You will need to obtain the device drivers from the Action- tec. After getting the drivers, you will need to go into the "Device Manager". To access the "Device Manager": • Right click on the "My Computer" icon on your desktop. • Then select "properties". • Click on the "Device M[...]

  • Page 24

    Frequently Asked Questions 25 Frequently Asked Questions Can I share my DSL line with more than one com- puter in my home? America Online does not currently support more than one computer on the DSL line. Can I talk on the phone while being connected to the Internet? Yes. Can I fax over DSL? No. Y ou still need to send your faxes over your regular [...]

  • Page 25

    26 Frequently Asked Questions seconds or if it is constantly yellow , than contact America Online. • When the bar is Grey, your modem is disconnected from the Internet. This can happen when the phone cable is not properly connected to the back of the modem, or the tele- phone line is not working properly. Try to remove the phone cable from the ba[...]

  • Page 26

    Notices 27 Notices FCC Regulations The following statements are provided in accordance with the Federal Communications Commission (FCC) regula- tions. Please read these statements carefully before installing your modem. FCC Part 68 Requirements This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that co[...]

  • Page 27

    28 Notices This equipment may not be used on public coin service pro- vided by the telephone company. Connection to party lines is subject to state tariffs. Canadian Department Of Communications (CDOC) Requirements for End Users: Notice: The Canadian Department of Communications label identifies certified equipment. This certification means the equ[...]

  • Page 28

    Notes 29 Notes HOMEDSLP.FM Page 29 Tuesday, September 19, 2000 9:46 AM[...]

  • Page 29

    30 Notes HOMEDSLP.FM Page 30 Tuesday, September 19, 2000 9:46 AM[...]

  • Page 30

    Notes 31 HOMEDSLP.FM Page 31 Tuesday, September 19, 2000 9:46 AM[...]

  • Page 31

    32 Notes HOMEDSLP.FM Page 32 Tuesday, September 19, 2000 9:46 AM[...]