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Actiontec electronic UD800TP manual

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Table of contents for the manual

  • Page 1

    U ser Manual USB Home DSL Modem[...]

  • Page 2

    i T able of C ont ents 1I nt ro duc tion 1 P ackage Contents 1 M inimum System Requirements 2 T echnical Support 2 Modem F eatures 3 2S etting Up the Modem 5 C onnecting a Computer to the Modem 5 C onfiguring the Modem 13 3U sing the Home DSL S ystem Monitor 21 Home DSL Manager Icon 21 Home DSL Monitor 22 4T r oubleshooting and F A Qs 27 A Referenc[...]

  • Page 3

    ii Ac tion tec Wireless-Ready DSL Gatewa y User Manual[...]

  • Page 4

    1 Intr oduc tion Thank you for pur chasing the Ac t ion tec USB Ho m e DSL Mod e m . T he M odem pro- vid es connection speeds up t o 125 times faster than a standard 56K modem. This easy- t o-set-up, easy-to-use product is perfect for the home comput er user . If you want t o dramatically accelerate y our Internet c onnection and take y our comput[...]

  • Page 5

    2 Ac tion tec USB Home DSL Modem U ser Guide Mi nimum Sy stem Requirements  Ac t iv e DSL ser v ice  Co mputer with a USB co nnection  M icrosoft W indows 98 ,W indows 98 Second Edition ( SE ), W indows Mi llennium Edition (Me), W indows 2000 ,W indo ws XP  In te rn et Explorer 4.0 or higher (5.x recommended) or N etscape Na vigator 4.0[...]

  • Page 6

    3 Chapter 1 Introduction Modem F eatures The Modem featur es two LED s (lights) on its front panel, and ser ies of ports on its r ear panel. W e recommend the user beco me familiar with these features before installing or setting up the Modem. Fro n t Pa nel There are tw o LEDs (light emitting diodes, o r lights) on the front panel of the Mo dem, a[...]

  • Page 7

    4 Ac tion tec USB Home DSL Modem U ser Guide Rear Panel The Modem has four ports on its rear panel: Line , Phone , USB , and Pow e r . Line Port The Line port is used to connect the M odem to the DSL outlet. Phone Port The Phone port is used to connect a t elephone to the M odem. USB Port The USB por t is used to connect the M odem to a computer . [...]

  • Page 8

    5 S etting Up the Modem Setting up the M odem inv olves two basic steps: connecting a c omputer t o the M o dem, and c o nfigu r ing the M o dem t o act i va t e the DSL c o nnection and load the software drivers. C onnecting a Computer to the Modem The instructions in this section parallel the steps contained in the Ac t ion te c Installation B ud[...]

  • Page 9

    6 Ac tion tec USB Home DSL Modem User Manual 2. The next window appears. Get the Mod em , Po w e r Cord , USB Cable , DSL Cable , and Clear Bag from the Quick Star t Kit , then click N ext . 3. The next window appears. Place the M odem upr ight in its stand, then click N ext . 4. The next window appears. T ak e the gray Pow e r Cord and plug the sm[...]

  • Page 10

    7 Chapter 2 S etting Up the Modem 5. The next window appears. Plug the larger end of the Pow e r Cord into a Po wer Ou tlet in a wall, then click N ext . 6. Wh en the next window appears, confim the PW (P ower) Light on the front of the Modem glows solid gr een , orange ,o r re d .C lick N ext . 7. A nother window appears. Plug one end of the gr ay[...]

  • Page 11

    8 Ac tion tec USB Home DSL Modem User Manual 8. Wh en the next window appears, plug the other end of the DSL Cable into the Wa l l J a c k closest to your c omputer , then click N ext . 9. The next window appears. Plug the square end of the beige USB Cable into the USB P or t on the rear panel of the M odem, then click N ext . 10. As shown in the n[...]

  • Page 12

    9 Chapter 2 S etting Up the Modem 11. Wh en the next window appears, read the instructions, then get the Phone Filters from the Clear Bag .C lick N ext . 12. Wh en the next window appears, unplug all phone cor ds from their respectiv e phone jacks .C lick N ext . ☞ Not e : Do not re move the DSL Cable from the phone jack near the compute r .[...]

  • Page 13

    10 Ac tion tec USB Home DSL Modem User Manual 13. The following window appears. Plug a phone filter in ever y phone jack , then click N ext . ☞ Not e : Do not install a phone filter on the DSL Cable in the phone jack near the compute r . 14. Wh en the next window appears, plug the phone cor ds unplugged in step 12 into the phone filters installed[...]

  • Page 14

    11 Chapter 2 S etting Up the Modem 16. If Y es was chosen in st ep 15 , the next window appears. U nplug the phone cable co nnected to the co mputer or nearby phone jack .C lick N ext . If No was chosen in step 15 ,g o directly to st ep 19 . ☞ Not e : Do not re move the DSL Cable fr om the phone jack near the compute r . 17. In the next window , [...]

  • Page 15

    12 Ac tion tec USB Home DSL Modem User Manual 18. Wh en the next window appears, plug the phone filter into the Phone P or t on the rear panel of the Modem. The M odem and phone should be connect- ed exactly as shown in the picture, below . Click N ext . 19. Wh en the next window appears, the M o dem is connect ed to a comput er . Click Finish . Ne[...]

  • Page 16

    13 Chapter 2 S etting Up the Modem C onfiguring the Modem The following procedur e details the steps inv olved in c onfigur ing the M odem to activate the DSL co nnection and load the software driv ers. The Information Wo r ksheet from the Internet Serv ice P rovider ( ISP ) must be a vailable to co mplete this procedur e. If this document has not [...]

  • Page 17

    14 Ac tion tec USB Home DSL Modem User Manual 3. In the next window , select Specify a location by clicking in the check bo x next to the te xt. Then, enter d:driver in the te xt box (wher e “d” is the drive letter of the CD-ROM driv e). Click N ext . 4. Wh en the next window appears, mak e sure that the text belo w “Location of driver” di[...]

  • Page 18

    15 Chapter 2 S etting Up the Modem 6. The first “ Actiontec H ome DSL Configuration W izard” window appears. R ead the instructions, then click N ext . 7. In the next window , select the one of the op tions by clicking on the circle ne xt to the text. •S elect the first option (“Pr econfigured”) if your DSL pro v ider is listed in the “[...]

  • Page 19

    16 Ac tion tec USB Home DSL Modem User Manual 8. If the last option was selected in step 8, use the Information W orksheet provided by the ISP to enter the settings in the next W izard window , then click N ext . 9. The “IP A ddress” window appears. If the DSL provider supplied a specific IP address, click the circle ne xt to “Specify an IP a[...]

  • Page 20

    17 Chapter 2 S etting Up the Modem 10. The “DNS” window appears. If the DSL provider supplied specific DNS infor- mation, click the circle next t o “Enable DNS” and enter the information in the proper te xt bo xes. If not given specific DNS information, click the circle next to “Disable DNS. ” W hen finished, click N ext . 11. The “Ga[...]

  • Page 21

    18 Ac tion tec USB Home DSL Modem User Manual 12. The “WINS” window appears. If the DSL pro vider supplied specific WINS information, click the cir cle next to “Enable WINS R esolution ” and enter the information in the proper text bo xes.I f not given specific WINS infor mation, click the circle next t o “D isable WINS. ” When finished[...]

  • Page 22

    19 Chapter 2 S etting Up the Modem 14. Ma ke sure the PW (P ower) and LK (Link) lights on the front of the Modem gl ow solid green, orange, or red. The Modem is no w ready to use.[...]

  • Page 23

    20 Ac tion tec USB Home DSL Modem User Manual[...]

  • Page 24

    21 U sing the Home DSL Sy stem Monitor To ch eck the oper ation of the Ac t i o n te c USB Home DSL Modem and view its con- nection status, use the H ome DSL Syst em M onitor . Home DSL Manager Icon Af te r the Modem has been set up properly (see c hapter 2, “Setting U p the Modem, ” on page 5 for more details), the “ Ac t i o n te c Home DSL[...]

  • Page 25

    22 Ac tion tec USB Home DSL Modem User Manual Re d bar above red arrows :i ndicat es an error has occurred with the Modem or its software. If this occurs, check all c onnections to the M odem, and if the problem persists, go to Start, Settings, Control P anel, Device M anager , and check for an y yel- low ex clamation points in the “Modems ” se[...]

  • Page 26

    23 Chapter 3 U sing the Home DSL S ystem Monitor C onnection Rates The two te xt box es in “Connection Rates ” section(“U pstream ” and “Downstream ”) indicate the speed (in kilobits per second) of the Modem ’ s con- nection. Pa yload The graph and two text bo xes in in the “P ayload” section indicate the amount of tr affic passin[...]

  • Page 27

    24 Ac tion tec USB Home DSL Modem User Manual Pro vider Info Clicking Pr ov ide r In fo in the Monitor window brings up the “Pr ovider Info ” tab . This tab features information regarding the M odem ’ s DSL and ISP provider . DSL Provider The “DSL Pr ovider” text bo x dispays the current DSL pro vider to which the Mo de m is connected. IS[...]

  • Page 28

    25 Chapter 3 U sing the Home DSL S ystem Monitor V ersions Clicking Ve r sions in the M onitor window brings up the “V ersions” tab. T his tab features statistics and other information regarding the M odem ’ s software and fir- ware v ersions. Platform The “Platform ” text bo x displays the v ersion of the oper ating system currently run-[...]

  • Page 29

    26 Ac tion tec USB Home DSL Modem User Manual Options Clicking Options in the Monit or window brings up the “Options” tab . This tab features two option c heck bo xes. Ac tiontec Home DSL Manager If a check is display ed in the box next to “ A utomatically run A ctiontec Home DSL Manager on system boot, ” the Home DSL Manager ic on will app[...]

  • Page 30

    27 Tr oubleshooting and F A Qs This chapter c ontains a list of solutions for problems the user ma y encounter while using the Modem, as well as answers to some of the more fr equently asked ques- tions about the Modem. I have more than four phones in my home. Where can I get more microfil- ters? The USB Home DSL M odem package includes four microf[...]

  • Page 31

    28 Ac tion tec USB Home DSL Modem User Manual C an I fax ov er DSL? No .Y ou still need to send y our faxes o ver your regular phone line using an ana- log modem or fax machine. Do I have to pay my phone company and my ISP for DSL service? No .B y sig ning up with an Internet Serv ice Pr ov ider for DSL serv ice, the only DSL bill you will pay is t[...]

  • Page 32

    29 Refer enc e This appendix contains information about various topics, including acc essing information about your W indows computer and wiring under special circum- stances. Lo cating Computer Inf ormation The following procedur e is valid for W indows 98 , 98 SE ,M e , 2000, and XP . 1. Fr om the desktop , right-click on My C o mputer . 2. Selec[...]

  • Page 33

    30 Ac tion tec USB Home DSL Modem User Manual Lo cating Windows Oper ating S ystem F iles If the operating system files reside on the hard driv e of the computer , follow the instructions below to locate them. If the files are not on the hard driv e, they must be loaded from the installation disks. W indow s 98, 98 SE 1. Fr om the desktop , click S[...]

  • Page 34

    31 App endix A Reference 4. Click the down ar row next to the “Look in ” text bo x and select My Co mputer from the list that appears. 5. Click Search N ow . 6a. Wi ndow s Me :W hen the sear ch is complete, note the directory path that appears most often in the “In Folder” column. Fo r example: C:WINDOW S OPTIONSINST ALL . 6b . Wi ndows [...]

  • Page 35

    32 Ac tion tec USB Home DSL Modem User Manual[...]

  • Page 36

    33 Specifications G eneral Model Number UD800TP (USB Home DSL M odem) Dimensions Le ngth: 5.375 in. W idth: 4.35 in Hei g ht: 1.25 in Standards ANSI specification T1.413 issue 2 G.992.1 (G.dmt) G.992.2 (G.lite) WA N Fu ll-rate DSL modem Speed Up to 8 Mbps downstream, 640 Kbps upstream C abling T ype Phone USB LED Indicators PWR (P ower), LK (Link) [...]

  • Page 37

    34 Ac tion tec USB Home DSL Modem User Manual Envir onmental Pow er Input External, +5V +- 5% @ 1.5 A Cer tifications FCC Class C (part 15, 68) UL Operating T emperature 0º C to 40º C (32ºF to 104ºF) Storage T emperature -20ºC to 70ºC (-4ºF to 158ºF) Operating Humidity 10% to 85% non-condensing Storage Humidity 5% to 90% non-condensing[...]

  • Page 38

    35 Glossar y Acc ess Point A device that allows wireless clients to connect t o one another . An access point can also act as a bridge between wireless clients and a “w ired” network, such as an Ethernet network. Wir eless clients can be moved anywher e w ithin the cov er- age area of the access point and remain c onnected to the network. If co[...]

  • Page 39

    36 Ac tion tec USB Home DSL Modem User Manual Fir ew al l Pr ev ents users outside the netw ork from acc essing and/or damaging files or co mputers on the network. Gat ew ay A device that manages the data tr affic of a network, as well as data traffic to and from the Int ernet. IP (Internet Protoc ol) Address A series of four numbers separated by p[...]

  • Page 40

    37 App endix C Glossary Subnet Mask A set of four numbers configur ed like an IP address used to cr eate IP address nu mbers used within a par ticular network only . T CP/IP ( T ransmission Contr ol Protocol/In ternet Protocol) The standard pr otocol for data transmission ov er the Internet. W AN ( Wide Area Network) A network connecting c omputers[...]

  • Page 41

    38 Ac tion tec USB Home DSL Modem User Manual[...]

  • Page 42

    39 Notic es Regulatory Complianc e Notices Class B Equipment This equipment has been tested and found t o comply with the limits for a Class B digital dev ice, pursuant to P art 15 of the FCC Rules. These limits are designed to provide reasonable pr otection against har mful interfer ence in a residential installa- tion. This equipment generates, u[...]

  • Page 43

    40 Ac tion tec USB Home DSL Modem User Manual 2. This device must accept an y interference rec eived, including interference that may cause un wanted operation. ☞ Not e :T o comply with FCC RF exposure c ompliance r equire- ments, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all p[...]

  • Page 44

    41 Limited W arran ty Har d ware : Ac t ion te c Elect ronics, Inc., warrants to the end user (“ Cust omer”) that this hardwar e product w ill be free fr om defects in workmanship and materials, under normal use and ser vice, for twelv e (12) months from the date of purchase from Ac t ion te c Electronics or its authorized reseller . Ac t ion t[...]

  • Page 45

    42 Ac tion tec USB Home DSL Modem User Manual THIS A CTION TEC ELECTRONICS PRODUCT MA Y INCL UDE OR BE BUNDLED WITH THIRD-P ARTY SOFTW ARE, THE USE OF WHICH IS GOVERNED BY A SEP A- RA TE END-USER LICENSE A GREEMENT . THIS A CTION TEC ELECTRONICS W ARRANTY DOES NOT APPL Y TO SUCH THIRD- PA R TY SOFTW ARE. FOR THE APPLICABLE W ARRANTY , PLEASE REFER [...]

  • Page 46

    43 Limited W arranty NEITHER ASSUMES NOR A UTHORIZES ANY OTHER P ERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INST ALLA TION, MAIN- TEN ANCE OR USE OF ITS PRODUCT S. A CTION TEC ELECTRONICS SHALL NO T BE LIABLE UNDER THIS W ARRANTY IF ITS TESTING AND EXAMIN A TION DISCLOSE THA T THE ALLEGED DEFECT OR MALFUNCTION IN THE PR[...]

  • Page 47

    44 Ac tion tec USB Home DSL Modem User Manual Gov erning Law :T his Limited W arr anty shall be governed by the la ws of the State of California, U .S.A., ex cluding its conflicts of laws and principles, and ex cluding the U nited Nations C on vention on Co ntracts for the International Sale of Goods.[...]