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ActionTec GT701R manual

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Table of contents for the manual

  • Page 1

    U S B / E t h e r n e t D S L M o d e m Mo de l #: G T7 01R F irm w a r e V er s io n: Q W0 5 .5 -3. 6 0. 3 .0 .7. 6 -G T 70 1 U s e r M a n u a l V er 1. 1 Solutions for the Digital Life ™[...]

  • Page 2

    i T able of C ont ents 1 Introduction 1 P ackage Conten ts 1 Minimum System Requirements 1 F eatures 2 T echnical Suppor t 5 2 Using Qwest DSL 9 Connecting to the Internet 9 Disconnecting from the Internet 9 3 P er forming a Quick Setup 11 Quick Setup 11 Connection Status Box 14 Changing the User Name and Passw ord 15 4 Setting up Static IP A ddres[...]

  • Page 3

    ii Actiontec USB/Ethernet DSL Modem User Manual iii T able of C ontents ii 7 Using the Modem ’ s Utilities 51 Reboot 52 Restore Default Settings 53 Upgrade Firmware 53 W eb Activity Log 54 8 T roubleshooting 55 A Referenc e 59 Locating Computer Information 59 Locating Windows Operating System F iles 60 B Setting up Static IP on a Computer 63 Wind[...]

  • Page 4

    ii Actiontec USB/Ethernet DSL Modem User Manual iii T able of C ontents Notices 103 Regulatory Compliance Notices 103 Modifications 103 Miscellaneous Legal Notices 104 Limited W arranty 105[...]

  • Page 5

    iv Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.[...]

  • Page 6

    1 Intr o duc tion Th a nk y ou f o r p ur ch a si n g t h e A ct io nt ec US B / Eth ern et DS L M ode m . The M od em is th e si m pl e st wa y t o c on nec t c omp u t e r s t o a hi gh -s peed b r oa d ba nd c onn e ct io n. Th i s e as y-t o-u s e p r odu ct is pe rf ect fo r th e o f fi c e or sm a ll bu s in e ss . I f y ou w an t to ta k e y[...]

  • Page 7

    2 Actiontec USB/Ethernet DSL Modem User Manual 3 Chapter 1 Introduction s M i cr o so f t W i n d o w s 98 S ec o n d E d i ti o n ( S E ) , W in d o w s M il l e nn i u m E d i ti o n ( M e) , W i n do ws N T 4. 0, W in d o w s 20 0 0, W i n d o ws X P , M a c OS 9. 0 - 9 . 2. 1 , o r M a c OS X + ☞ N ote : US B LA N po rt is no t s up port ed w[...]

  • Page 8

    2 Actiontec USB/Ethernet DSL Modem User Manual 3 Chapter 1 Introduction Po wer Light Th e P o w e r li ght di spl a ys t h e M od e m ’ s c ur r e n t s ta t us . I f t he P o we r li ght glo ws st ead i l y gr een , th e M ode m is r ec ei ving po we r an d f ul l y o p er at i o na l . W he n it i s ra pi d ly fl a sh ing, th e M ode m is i ni [...]

  • Page 9

    4 Actiontec USB/Ethernet DSL Modem User Manual 5 Chapter 1 Introduction Rear P anel Th e r ea r pa ne l of th e M od e m c ont ain s fo u r po rts ( Ph o n e, US B , Et he rnet , an d P o we r) , as w el l a s a P o we r s wit ch an d R e se t bu tt on . Power USB Ethernet Phone Reset Phone Por t Th e Ph o ne po rt is us ed t o c on nect a D SL (D [...]

  • Page 10

    4 Actiontec USB/Ethernet DSL Modem User Manual 5 Chapter 1 Introduction Po wer Port Th e P o w e r po rt i s u se d to c o n ne ct th e po we r co rd t o t he M od em . N W ar ning : Do no t u np l u g t he po we r co rd fr om th e M od e m du r - in g th e r ese t pr oc e ss . Do i ng so ma y r e s ul t in pe rm a ne nt da mag e t o t h e M od e m[...]

  • Page 11

    6 Actiontec USB/Ethernet DSL Modem User Manual 7 Chapter 1 Introduction Adv anc ed F eature Suppor t Q w e s t DS L t e c h n i c a l s u p p o rt p r o vi d es t h e f o l l o w i ng a d v a n c e d f e a t u r e s u p p o rt f o r t h e A ct i o n t e c DS L G a t e wa y . C o nt a ct Q w e s t a t 1- 8 00 -24 7 -7 2 85 f o r c o n f i g u ra t i[...]

  • Page 12

    6 Actiontec USB/Ethernet DSL Modem User Manual 7 Chapter 1 Introduction Ot h er fe e-b a se d fe at ur e su p po rt in c l ud es: s P ort F o rwa rd in g (S ta t ic N A T ) s Sta t ic R out i ng s MA C A dd re ss Cl oni n g s DMZ H ost in g s N A T R o u t es s RIP (D y na m ic R o u ti n g) Th i s s u pp o rt s e rvic e do es no t in c l ud e an o[...]

  • Page 13

    8 Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.[...]

  • Page 14

    9 U sing Qw est DSL Qw est DS L op e ra t es o v er h o me o r b us ine s s p h on e li n es eq uip pe d wit h Qw e st DS L se rvic e. F or th i s r eas o n , the Qw est DS L c on nect i o n i s n ot po rt ab le; i t c an ’ t be ac ce s se d wh il e a w a y fr om t he ho me o r b u si n es s. T o co nne ct wh il e tra ve l in g, as k the IS P abo[...]

  • Page 15

    10 Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.[...]

  • Page 16

    11 P er for ming a Quick S etup Th i s c h ap t er i s a gu id e th r o ug h a qu i c k a nd ba sic se tu p of the M od em , an d in c l u de s in st ru ct i on s on ho w to c o n ne ct th e M od em t o th e I SP an d ch a ng e th e M ode m ’ s us e r n am e and pa s sw or d. T o c omp let e a qu ick se t up , th e u s er wil l n ee d inf orm a t[...]

  • Page 17

    12 Actiontec USB/Ethernet DSL Modem User Manual 13 Chapter 3 P er forming a Quick S etup 3. Th e “ W elc om e to th e Qui ck S et u p ” sc r e en ap pea rs . F o ll o w th e o n -s c r e e n in s tr uc ti o n s, th e n cl i c k N ext . 4. I n t h e n e xt sc re en , se l ec t wh eth e r M SN (M icr os o ft N etw ork ) is b ei ng us ed b y c li [...]

  • Page 18

    12 Actiontec USB/Ethernet DSL Modem User Manual 13 Chapter 3 P er forming a Quick S etup 5. I n t h e n e xt sc re en , se l ec t t he type of co nne ct i on pr o vid ed b y th e I SP b y cl i c k- in g in th e rad i o b u tt on ne x t t o “ P P P oA ” or “ P PP oE . ” I f uns ur e abo ut t he se l ec - ti o n, c he ck t he in f o rm a ti o[...]

  • Page 19

    14 Actiontec USB/Ethernet DSL Modem User Manual 15 Chapter 3 P er forming a Quick S etup 7. M a k e su r e the I n t e rn et li gh t on th e f r ont o f th e M o de m glo ws s ol id gr een . Th i s m a y ta k e a fe w mo m en ts. 8. W he n t he so lid gr e en li gh t ap pe a rs , cl ick Apply in th e Ba si c Set up s cr ee n. Th e “ I S P S ta t [...]

  • Page 20

    14 Actiontec USB/Ethernet DSL Modem User Manual 15 Chapter 3 P er forming a Quick S etup Changing the User Name and Passw ord T o c h an ge t he us e r na me an d pas sw o r d (n ee d ed t o ac c ess th e M ode m ’ s GUI ) : 1. Op en th e W eb b r ow s e r . I n th e “ A dd re ss ” te xt bo x type: h tt p:/ /1 9 2. 16 8.0 .1 th e n pr ess Ent[...]

  • Page 21

    16 Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.[...]

  • Page 22

    17 Setting up Sta tic IP A ddr esses Th i s c h ap t er d et ail s ho w to se t up th e M od e m wi th a s ta tic IP ad dr es s. Th e fi rs t se ct i o n e x pl a in s th e c onf i gu rati on u si n g a si n gle st a ti c IP a dd r ess ; th e se c o n d s ec - ti o n e xpl a in s th e c on fi g ur at i o n u si n g a bl o ck o f st ati c I P ad d r[...]

  • Page 23

    18 Actiontec USB/Ethernet DSL Modem User Manual 19 Chapter 4 Setting up Static IP Addresses 3. Th e “ A d v an c ed Se t up ” tab ap pe ars . Se le ct W AN IP Addr ess f r o m th e m en u on th e le f t s id e of the sc re en . 4. A “W arn in g” sc r een ap pea r s. R ead th e on - sc re en in f o rm a ti o n, th en c l ic k Y es .[...]

  • Page 24

    18 Actiontec USB/Ethernet DSL Modem User Manual 19 Chapter 4 Setting up Static IP Addresses 5. Th e “ W AN I P A dd r e ss ” scr ee n a p pe ar s. Scr oll d o wn to st ep 3, “ Se l ec t th e IP type , ” a nd c li c k in th e c ir cl e ne xt t o “ S in gle S ta t ic IP A ddr es s. ” 6. En t er t he IP a dd re ss ob t ai ned fr om th e I [...]

  • Page 25

    20 Actiontec USB/Ethernet DSL Modem User Manual 21 Chapter 4 Setting up Static IP Addresses 9. Th e M ode m sa v es th e set t in gs an d r et u rn s to th e H o me sc r een . Se le ct Quick Setup fr o m th e r ow of ta b s a t t he t o p of the sc re en t o ge n er at e th e “ Qui c k Se t up ” ta b . 10. S el e ct Admin U ser Name & P ass[...]

  • Page 26

    20 Actiontec USB/Ethernet DSL Modem User Manual 21 Chapter 4 Setting up Static IP Addresses C onfiguring for a Block of Static IP A ddresses T o s et up a t he M od em t o us e a bl oc k of sta tic IP ad dr es se s : ☞ N ote : T o c omp let e th is pr oc edu r e, the I n t e rn et Se rvic e P r ovi d e r ( I S P ) wo rks he et o r w e lc om e l e[...]

  • Page 27

    22 Actiontec USB/Ethernet DSL Modem User Manual 23 Chapter 4 Setting up Static IP Addresses 3. Th e “ A d v an c ed Se t up ” tab ap pe ars . Se le ct W AN IP Addr ess f r o m th e m en u on th e le f t s id e of the sc re en . 4. A “W arn in g” sc r een ap pea r s. R ead th e on - sc re en in f o rm a ti o n, th en c l ic k Y es .[...]

  • Page 28

    22 Actiontec USB/Ethernet DSL Modem User Manual 23 Chapter 4 Setting up Static IP Addresses 5. Th e “ W AN I P A dd r e ss ” scr ee n a p pe ar s. Scr oll d o wn to “S el ec t th e I P type , ” cl ic k on th e ci r cle ne xt t o “B loc k of St at i c IP A ddr es se s. ” 6. En t er t he Ga te wa y an d Su b n et M a sk ad d r e ss e s o [...]

  • Page 29

    24 Actiontec USB/Ethernet DSL Modem User Manual 9. Th e M ode m sa v es th e set t in gs an d r et u rn s to th e H o me sc r een . Se le ct Quick Setup fr o m th e r ow of ta b s t o ge n e ra t e th e “Q uic k Set u p ” ta b . 10. S el e ct Admin U ser Name & P assword fr om th e me n u on th e l e ft si de. 11. T he “ A dmi n U se r N [...]

  • Page 30

    25 # Monitor ing the Mo de m ’ s Status A f t er c on f i g u ri n g t h e M od em , s et ti n gs c a n be vie w ed b y s e l ec tin g t h e “ St a t u s ” ta b i n t he H om e sc r ee n. M os t o f th es e se tt i ng s ar e no t m od if i a b l e f r om t h es e s c r ee n s . Th e S t a t u s o pt io n s i n c l u d e G e n e ra l S t a t u[...]

  • Page 31

    26 Actiontec USB/Ethernet DSL Modem User Manual 27 Chapter 5 Monitoring the Modem’ s Status IP T raffic QoS Sta tus Se l ec ti n g IP T raffic QoS Status fr om th e St at u s t a b g e ne ra te s t he “ IP T ra f fi c QoS St a tu s” sc re en , wh ic h di sp la y s va rio us a sp ec t s o f t he Qo S set t in gs an d rat es of the M ode m. U s[...]

  • Page 32

    26 Actiontec USB/Ethernet DSL Modem User Manual 27 Chapter 5 Monitoring the Modem’ s Status NA T T able Se l ec ti n g N A T T able f r o m t h e S ta t us ta b ge ne rat e s t he “ N A T T ab l e ” sc r een . Th i s s cr ee n d is pla ys de t ai l s c on c e rn in g th e M od e m ’ s N A T (N et w o rk A ddr es s T ran sl a ti o n ) s et t[...]

  • Page 33

    28 Actiontec USB/Ethernet DSL Modem User Manual 29 Chapter 5 Monitoring the Modem’ s Status W AN Status Se l ec ti n g W AN Status fr o m t h e S ta t us ta b ge n e ra t e s t he “ W AN St at us ” sc r e e n. Th i s sc r een di spl a ys o n o v e rvie w of th e M od e m ’ s W AN (wi d e ar ea ne t w o rk ) c o nn e ct io n.[...]

  • Page 34

    28 Actiontec USB/Ethernet DSL Modem User Manual 29 Chapter 5 Monitoring the Modem’ s Status Activ e User List Se l ec ti n g A ct iv e User List fr om t he St a tu s ta b g e ne rat e s t he “ A cti ve U se r Li st ” sc r een . Th is sc r een di s pl ay s a li st o f th e use rs c ur r e n tl y co nne ct ed t o the M od em ac ce s si ng th e [...]

  • Page 35

    30 Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.[...]

  • Page 36

    31 # C onfiguring A dv anc ed S ettings T h is c ha p t e r c on t a in s i nf o r ma ti o n c o n c e r ni n g t h e ad v an c ed c o n f ig u r a ti o n o p ti o n s ( A d v a nc e d S e tu p ) o f t he M o de m , s u c h a s w i r e le s s s e t t in gs , r e mo t e m a na g e m e nt , a nd W e b s i t e b l o c k i n g. Acc essing Adv anced Set[...]

  • Page 37

    32 Actiontec USB/Ethernet DSL Modem User Manual 33 Chapter 6 C onfiguring Adv anced Settings 3. Th e “ A d v an c ed Se t up ” tap ap pe ars . F r o m he r e, sel ec t a c o nf igu ra ti on o p ti o n fr om th e me n u on th e l e ft si de o f t he sc re en . Ser vices Block ing Se l ec ti n g Ser v ices Blocking in th e A d va n c e d Se t u p[...]

  • Page 38

    32 Actiontec USB/Ethernet DSL Modem User Manual 33 Chapter 6 C onfiguring Adv anced Settings W ebsite Block ing Se l ec ti n g W e bsite Blocking in th e A dv a nc ed Set up ta b ge ne rat es th e “ W ebs i t e Bl ock i ng ” scr ee n. Th i s f e at u r e en a bl es th e M o de m to bl ock W eb si t es t o all c o m- pu te r s o n t he ne t w o [...]

  • Page 39

    34 Actiontec USB/Ethernet DSL Modem User Manual 35 Chapter 6 C onfiguring Adv anced Settings DHCP Settings Se l ec ti n g DHCP Sett ings in th e A d va nc ed Se t up ta b ge ne rat e s t he “ DH CP Se t ti n gs ” sc r een . Th e M od e m ha s a bu i lt - in DH CP (D y na mic H ost C on fig u ra ti o n P r ot oc o l) se r v er t ha t au t o ma t[...]

  • Page 40

    34 Actiontec USB/Ethernet DSL Modem User Manual 35 Chapter 6 C onfiguring Adv anced Settings Beginning IP Address, Ending IP Address Th e se ar e th e IP ad dr es se s at wh ic h th e D HC P s erv er st art s and st op s a s si gn i ng IP ad d r e ss e s. A cti o nt ec r ec o mm end s k e ep i ng th e fac t o ry de fau l t s et t in gs f or th e se[...]

  • Page 41

    36 Actiontec USB/Ethernet DSL Modem User Manual 37 Chapter 6 C onfiguring Adv anced Settings Th e “ L AN IP A ddr es s ” sc r een ap pea rs . Th e va l ue s in th e “ L A N I P A dd r e ss ” and “N etm as k” t e xt bo x es ar e th e I P a dd r ess an d su b ne t ma s k ad dr es s of the M od em as se e n on th e n et wo rk . Th es e va [...]

  • Page 42

    36 Actiontec USB/Ethernet DSL Modem User Manual 37 Chapter 6 C onfiguring Adv anced Settings Th e “ W AN I P A dd r e ss ” scr ee n a pp e ar s. W AN IP A dd r e ss al lo ws ma n u al se t up of th e I P a d dr es s o f the M ode m. The re ar e fi v e w a ys t o do th is: PPP oA , PPP oE , RFC 1483 T ran sp a r e nt B ri dgi n g , RFC 1483 v ia[...]

  • Page 43

    38 Actiontec USB/Ethernet DSL Modem User Manual 39 Chapter 6 C onfiguring Adv anced Settings PPP oA/PPP oE Se l ec t o n e o f t he s e o p ti o n s t o al lo w th e M ode m to us e th e P oi nt - t o -P oi n t o ve r A TM ( PP P oA ) or P o in t - t o- P oi nt o v er E the rn et ( P P P oE ) pr ot oc ol . I f a use r na me an d pas sw o r d we r e[...]

  • Page 44

    38 Actiontec USB/Ethernet DSL Modem User Manual 39 Chapter 6 C onfiguring Adv anced Settings RFC 1483 via Static IP Se l ec t t hi s op ti o n i f the IS P s e rvic e is c on fig u r ed t o us e R FC 14 8 3 u si n g a st a ti c I P ad dr es s, wh i c h c au ses th e IP ad dr es s and r o u ti n g i nf orm at i o n t o te rm ina t e at th e M ode m,[...]

  • Page 45

    40 Actiontec USB/Ethernet DSL Modem User Manual 41 Chapter 6 C onfiguring Adv anced Settings IP QoS Settings Upstream Se l ec ti n g IP QoS Setting s Upstream fr om th e “ A dv a nc ed S et u p ” ge n e ra t es th e “ I P Qo S U pst r e am Se tt i ng s ” sc re en . Qo S (Q ua l it y o f S ervi c e ) a ll o ws t h e p ri or it i za tio n of [...]

  • Page 46

    40 Actiontec USB/Ethernet DSL Modem User Manual 41 Chapter 6 C onfiguring Adv anced Settings T otal A vailable Bandwidth Di s pl a ys th e t ota l am ou nt o f a vai l ab le b an d widt h (i n k il obi t s p er se c ond ). High Prior ity Bandwidth En t er t he am oun t of high p rio rity ba nd widt h to be us e d b y the p rio riti z ed tra f fi c [...]

  • Page 47

    42 Actiontec USB/Ethernet DSL Modem User Manual 43 Chapter 6 C onfiguring Adv anced Settings IP QoS Settings Downstream Se l ec ti n g IP QoS Setting s Dow nstream f r o m t h e “ A dv an ce d S et u p ” ta b g e ne rat e s th e “ I P Q o S Do wns tr eam Se t ti n gs ” sc re e n. Th e “ I P Qo S Do wns tr ea m Se t ti n gs ” scr een is [...]

  • Page 48

    42 Actiontec USB/Ethernet DSL Modem User Manual 43 Chapter 6 C onfiguring Adv anced Settings Remote M anagement/T elnet S e l e c t i ng R e mo te M an ag em en t i n t he A d va nc e d S e t up ta b g en er at es th e “ R e m o te M an ag em e n t / T el ne t ” sc re en . R e m o te M an a ge me nt al lo w s a cc e s s t o t he M od e m t h r [...]

  • Page 49

    44 Actiontec USB/Ethernet DSL Modem User Manual 45 Chapter 6 C onfiguring Adv anced Settings Dynamic Routing (RIP) Se l ec ti n g Dynamic Routing (RIP) in th e A d va nc ed Se t up ta b ge n e ra t e s t he “D y na mic R o ut i ng ( R I P ) ” sc r e e n. I f a gat ewa y i s s et up be h in d th e M od e m in th e n et w ork c o nf i gu rati on,[...]

  • Page 50

    44 Actiontec USB/Ethernet DSL Modem User Manual 45 Chapter 6 C onfiguring Adv anced Settings Admin User Name and Passw ord Se l ec ti n g A dmin User N ame and P asswo rd in th e A d va nc ed Se t up ta b ge ne rat e s th e “ A d mi n U se r N a me an d P as sw or d” scr ee n . T o c h an ge t he M ode m ’ s us e r n am e and pa s sw or d, en[...]

  • Page 51

    46 Actiontec USB/Ethernet DSL Modem User Manual 47 Chapter 6 C onfiguring Adv anced Settings Adv anced P or t Forwarding Se l ec ti n g A dv a nc ed P ort F orwa rd in g in th e A d va n c e d Se t u p t ab ge ner at es th e “ A d v an c ed P ort F orw ar di ng ” s cr ee n. P o rt f o rw ar di ng al lo ws c e rta i n p r ogra ms t o b y p as s [...]

  • Page 52

    46 Actiontec USB/Ethernet DSL Modem User Manual 47 Chapter 6 C onfiguring Adv anced Settings Applications Se l ec ti n g A ppl ica ti o n s i n t he A dv a nc ed S et u p t ab ge ner at es th e “ A ppl ica ti ons ” sc r een . T o us e, sel ec t th e h os t nam e of a c om put er on th e n et wo rk fr om th e “ L A N De vic e ” dr op- do wn [...]

  • Page 53

    48 Actiontec USB/Ethernet DSL Modem User Manual 49 Chapter 6 C onfiguring Adv anced Settings DMZ Hosting Se l ec ti n g DMZ Hosting in th e A d va n c e d S et u p t ab g en e ra t es th e “ D MZ H ost i ng ” sc r een . T o us e DMZ ho s ti n g, en t e r t h e I P a d dr es s o f the c o mp ut e r o n th e n et w ork t o b e u se d as a DM Z ho[...]

  • Page 54

    48 Actiontec USB/Ethernet DSL Modem User Manual 49 Chapter 6 C onfiguring Adv anced Settings NA T (Networ k A ddress T ranslation) Se l ec ti n g N A T in t he A dv an c ed Se t u p t ab ge ner a t es th e “ N A T ” sc r e en . Th e M ode m ’ s ba s ic fi r ewa ll se c uri ty is ba se d on N A T . Di s ab lin g N A T a ll o ws t he c o m pu t[...]

  • Page 55

    50 Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.[...]

  • Page 56

    51 U sing the Modem ’ s Utilities Th e M ode m ’ s Gr ap hic a l U s e r I n t e rf a c e in c lu des a c oll ec ti on o f uti l it i es t o k ee p th e M ode m ope rati ng s uc ce ssf u ll y , in c lu din g Reboot , Restor e Default Sett ings , U pgr ade Fir m ware , an d W eb A ctiv ity Log . T o a c c e ss th e M ode m ’ s U ti lit ie s: 1[...]

  • Page 57

    52 Actiontec USB/Ethernet DSL Modem User Manual 53 Chapter 7 Using the Mo dem ’ s Utilities 3. Th e “U ti l it i es ” tab ap pea r s. F r om t hi s sc r ee n, sel e ct a U til i ti e s o p ti o n by c li c k in g on it s li nk . Reboot Se l ec ti n g R eboot f r o m t h e U til iti es ta b ge n e ra t e s t he “R ebo ot ” scr een . T o r [...]

  • Page 58

    52 Actiontec USB/Ethernet DSL Modem User Manual 53 Chapter 7 Using the Mo dem ’ s Utilities Restore Default S ettings T o r es t o re t h e M od em t o it s f a ct ory d e f a u l t s et ti n gs , sel ec t R es t o re D e f a u l t Se tti ng s f r om t h e U t i l i ti es t a b . W h e n t h e “ R es to re De f a u l t Se tti ng s ” sc r ee n[...]

  • Page 59

    54 Actiontec USB/Ethernet DSL Modem User Manual W eb A ctivit y Log Th e W eb A ct i vity L og pr o vid es i nf orm at i o n a bo u t t he W eb si t es ea ch c om pu te r o n th e M ode m ’ s net wo rk ha s vis it ed. T o a c c ess th e “ W eb A ct i vi ty L o g ” sc r een , se le ct W eb A ctiv ity Log fr om t he U til i ti e s t ab . Aut o [...]

  • Page 60

    55 T r oubleshooting Th i s c h ap t er c ont ain s a li s t o f pr o b le ms th at m a y be en c oun t e r ed wh i le us ing th e M ode m, and t ec hni que s t o try a nd o v er co m e t he p r o bl em. N ot e tha t the se t e c h- ni q u es ma y n ot so l ve th e pr ob le m. LAN Connection F ailure s E ns ur e t h e M od em i s p r op e r l y in [...]

  • Page 61

    56 Actiontec USB/Ethernet DSL Modem User Manual 57 Chapter 8 T roubleshooting T he r e s h o u l d b e a n e n tr y f o r I P a d d r es s , S u b n e t M a sk , a nd D e fa u l t G a t e w a y . A d d i t i o n a l l y , t h e “ IP A d d r e ss ” e n tr y s h o ul d b e o n t h e 1 9 2. 1 68 .0. X n et w o rk ( wi t h “ X ” d e f i n i n g[...]

  • Page 62

    56 Actiontec USB/Ethernet DSL Modem User Manual 57 Chapter 8 T roubleshooting Time out error occurs when entering a URL or IP Address s V eri f y a ll th e c o mp u t e r s a r e w or k in g pr op er l y . s E n su re th e I P s et t in gs ar e c o rr ect . s En s u r e th e M od e m i s o n an d c on ne ct ed p r ope rly . s V e r i f y t he M o d[...]

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    58 Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.[...]

  • Page 64

    59 Re feren c e Th i s a p pe n di x c o nt a in s inf orm a ti o n a bo u t va rio us t o p ic s, inc lud i ng ac ce s si ng in f o rm a ti o n a bo u t y ou r W i nd ow s co mpu t er . Locating Computer Information Th e fo ll o wing pr oc edu r e is va li d fo r W ind ow s 98 S E , M e, NT 4. 0, 20 0 0 a nd XP . 1. F r om t he d es k t o p , ri g[...]

  • Page 65

    60 Actiontec USB/Ethernet DSL Modem User Manual 61 Appendix A Reference Locating Windows Operating Sy stem Files I f the op e ra ti n g s y st em fi le s re s id e on th e ha r d dri ve of th e c om pu te r , fol lo w th e in s tr uc ti o n s be lo w to lo c at e th e m. I f the fi l es ar e no t on th e ha r d dri ve , th ey m us t be lo ad ed fr [...]

  • Page 66

    60 Actiontec USB/Ethernet DSL Modem User Manual 61 Appendix A Reference 4. Cl ick th e down ar ro w ne xt t o th e “L oo k in ” te xt b o x an d se le ct M y Comput er fr om th e l is t th a t a pp e ar s. 5. Cl ic k Search N ow . 6a. W in d o w s M e : W h e n t he se a r c h is c om pl e t e, no te th e d ir ect ory pa th th at ap pea rs mo s[...]

  • Page 67

    62 Actiontec USB/Ethernet DSL Modem User Manual Windo ws XP 1. F r om t he d es k t o p , c l ic k Star t . 2. Se l ec t Search , th e n For Files and Folders . 3. Th e “ Se ar c h R es u lt s” win d o w ap pe a r s. I n t h e p an e l a t l e ft ti t le d “ W ha t do y o u wa n t t o se ar ch fo r?” , cl ic k All files and folders . 4. A n[...]

  • Page 68

    63 Se t ti n g up S t a t i c IP o n a C om pu te r T o c omm uni cat e wit h t he M od em fr om a c omp u t e r on th e n et wo rk (t o us e t h e M ode m ’ s GU I , fo r ex a mp le) , th e u se r ma y ha v e t o swi t c h th e I P a dd r ess se t ti n gs fr om DH CP - e na b l ed t o s ta tic IP , so t ha t the c o m pu te r a nd th e M od em a[...]

  • Page 69

    64 Actiontec USB/Ethernet DSL Modem User Manual 65 Appendix B Setting up Static IP on a Comput er 3. A not h e r m e n u a pp e ar s. Sel ec t Control Panel . 4. W he n th e “C on tr ol P an el ” win d o w ap pe a r s, d ou b le -cl ick N etwork .[...]

  • Page 70

    64 Actiontec USB/Ethernet DSL Modem User Manual 65 Appendix B Setting up Static IP on a Comput er 5. The “N etw ork ” wind ow ap pea rs . I n t he “ Th e fo ll o wing ne t w o rk c o mp o ne nts ar e in s ta l le d ” lis t bo x, lo c at e an d d o ub le- c l ic k T CP/IP . 6. The “ T CP/ I P P ro pert ie s ” win do w ap pe ar s. Sel ec [...]

  • Page 71

    66 Actiontec USB/Ethernet DSL Modem User Manual 67 Appendix B Setting up Static IP on a Comput er 9. En t e r t h e f ol l o wi ng n um ber s in th e “S ub ne t ma sk ” te x t b o x: 255 . 25 5 .2 55 . 0 P r ess th e spa c e ba r o n th e k eyb oa r d t o a dd th e pe ri od s bet w een th e nu m be rs. 10. Cl ick OK . The T CP/ IP P r ope rtie [...]

  • Page 72

    66 Actiontec USB/Ethernet DSL Modem User Manual 67 Appendix B Setting up Static IP on a Comput er 3. A not h e r m e n u a pp e ar s. Sel ec t Control Panel . 4. W he n th e “C on tr ol P an el ” win d o w ap pe a r s, d ou b le -cl ick N etwork .[...]

  • Page 73

    68 Actiontec USB/Ethernet DSL Modem User Manual 69 Appendix B Setting up Static IP on a Comput er 5. Th e “N et wo rk ” wind o w ap pe ars . In th e “Th e f o ll o wing ne tw or k c omp o ne nts ar e in s ta l le d ” lis t bo x, lo c at e an d d o ub le- c l ic k T CP/IP . 6. The “ T CP/ I P P ro pert ie s ” win do w ap pe ar s. Cli ck [...]

  • Page 74

    68 Actiontec USB/Ethernet DSL Modem User Manual 69 Appendix B Setting up Static IP on a Comput er 9. En t er t he f ol lo win g nu m be r s in th e “S ub ne t ma sk ” te x t b o x: 255 . 25 5 .2 55 . 0 Do no t in c l ud e the pe ri od s; th ey ar e au t o m at i ca l ly en te r e d. 10. Cl ick OK . The T CP/ IP P r ope rtie s wi nd ow di s ap p[...]

  • Page 75

    70 Actiontec USB/Ethernet DSL Modem User Manual 71 Appendix B Setting up Static IP on a Comput er 3. A not h e r m e n u a pp e ar s. Sel ec t Control Panel . 4. W he n th e “C on tr ol P an el ” win d o w ap pe a r s, d ou b le -cl ick N etwork and Dial- up Connections .[...]

  • Page 76

    70 Actiontec USB/Ethernet DSL Modem User Manual 71 Appendix B Setting up Static IP on a Comput er 5. I n t h e “N etw or k a nd Di a l- u p C onn e ct io ns ” win d o w , d ou ble - c li c k Local Area Connection . A nu mbe r ma y be di sp la y ed af te r t h e L oc al A r e a C onn e ct io n. If th e r e is m o r e th an on e Lo ca l A re a Co[...]

  • Page 77

    72 Actiontec USB/Ethernet DSL Modem User Manual 73 Appendix B Setting up Static IP on a Comput er 7. The “Lo c al Ar ea Co nne ct i on P ro p ert i es ” wind ow ap pe ars . Cl i c k General . 8. In th e “ C o m po n e nt s ch eck ed ar e us ed b y th is c o n ne ct i o n ” li s t bo x, dou ble - c li c k Internet Prot ocol ( T CP/IP) . 9. T[...]

  • Page 78

    72 Actiontec USB/Ethernet DSL Modem User Manual 73 Appendix B Setting up Static IP on a Comput er 12. En t er t he f ol lo win g nu m be r s in th e “S ub ne t ma sk ” te x t b o x: 255 . 25 5 .2 55 . 0 P r ess th e spa c e ba r o n th e k eyb oa r d t o a dd th e pe ri od s bet w een th e nu m be rs. 13. Cl ick OK . The “I nt ern e t P ro to[...]

  • Page 79

    74 Actiontec USB/Ethernet DSL Modem User Manual 75 Appendix B Setting up Static IP on a Comput er 3. W he n th e “ C o nt r ol P an el” win d o w ap pe a rs , do u b le - c li ck N etwork Connections . 4. I n t h e “N etw or k C o n ne ct i on s” win d o w , dou ble - c li c k Local Area Connection . A n u mb e r ma y be di sp l a ye d a f [...]

  • Page 80

    74 Actiontec USB/Ethernet DSL Modem User Manual 75 Appendix B Setting up Static IP on a Comput er 5. Th e “L oca l A re a C onn e ct io n P r o pe rtie s ” win d o w ap pe a rs . Se le ct General . 6. I n t h e “Thi s c on nect i o n u se s the fo llo wing it em s ” li s t b o x, do u bl e -c lic k Inte rne t Protocol ( T CP/IP ) . 7. Th e [...]

  • Page 81

    76 Actiontec USB/Ethernet DSL Modem User Manual 9. En t er t he f ol lo win g add re ss in th e “ I P A dd r e ss ” te xt bo x : 192 . 16 8 .0 .2 En t er t he pe ri od s in th e a dd r ess b y pr ess i ng th e sp ac e ba r on th e k ey bo a r d . 10. En t er t he f ol lo win g add re ss in th e “ S ubn e t m as k ” t e x t b o x: 255 . 25 5[...]

  • Page 82

    77 C omputer S ecurity Th e In te rn et is a gi a nt ne t w o rk of c om put er s l oc a t ed al l ov er th e wo rld . W he n a c o mp ut e r i s c onn ect e d t o the I n t e rn et , it ca n e x c ha n g e i nf orm at i o n wi th an y o th er c o mp ut e r o n th e I nt er ne t . Thi s all o ws a c o mp u t e r us er t o se nd E- mai l , sur f the[...]

  • Page 83

    78 Actiontec USB/Ethernet DSL Modem User Manual 79 Appendix C Computer Security Modem Security I f co n ne ct i ng t o t h e I SP th r ough P o i nt - t o -P oi n t P ro t oc ol ( P P P ) , be su r e t o p r ovi de th e M ode m with an ad m in ist ra ti ve pa s sw or d. If a pa s sw or d is no t s et , so m eo n e on th e I nt ern e t c an ac ce s [...]

  • Page 84

    78 Actiontec USB/Ethernet DSL Modem User Manual 79 Appendix C Computer Security Network Applications N etw ork ap pli c at i on s (s uc h as so f tw ar e p r ogra ms ) tha t all o w r em ot e a c c e ss t o th e c o mp ut e r a ls o mak e t he c o m pu te r v ul n e ra bl e to ac ce s s b y ot he r peo ple on th e I nt ern et. I f us ing a n et w o[...]

  • Page 85

    80 Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.[...]

  • Page 86

    81 Specifications General Model Number GT 7 01 R ( US B /E the rne t D SL M ode m) Standards IE E E 8 0 2 .3 (1 0 Ba s eT ) IE E E 8 02 . 3u (1 0 0B a se TX) G. d mt G. l it e t1 . 41 3 RF C 14 83 , 23 64 , 25 1 6 Prot ocol LAN - CS M A / C D W AN - PPP , DH CP , St at i c I P W AN F u ll - ra t e ADS L In t e rf ac e LAN 10 / 10 0 RJ - 4 5 s wit c[...]

  • Page 87

    82 Actiontec USB/Ethernet DSL Modem User Manual LED Indicators P o we r , DSL , In t e rn e t, E th ern et , USB En vironmental P ow er E xt ern a l, 12 V DC, 60 0 mA Certifications FC C Cl as s B, FC C Cl as s C (p art 15 , 68 ), CE M ark Co mme r cia l , UL Operating T emperature 0º C t o 40º C ( 32 ºF t o 10 4º F) Stor age T emperature -2 0 [...]

  • Page 88

    83 Glossar y Acc ess Point A d evi c e tha t all o ws wi r e le s s c l ie nts t o c on nect t o on e a n ot h e r . An ac ce s s p o in t ca n al so ac t a s a br id g e b et w e en wir el es s cl i e nt s an d a “ wir ed” ne t w o rk , su c h as an E th ern et ne t w o rk . W ir el e ss c li e n ts ca n be m o v ed a n ywh e r e wit hi n the [...]

  • Page 89

    84 Actiontec USB/Ethernet DSL Modem User Manual 85 Appendix E Glossar y Ethernet Network A s ta n da rd wir ed n et w ork in g co nfi g ur at i o n u si n g c ab les an d hu bs. F irewall A m et h od pr ev ent i ng us e r s o u ts i d e t he ne t w o rk fr om ac ce ss ing an d /o r da ma g - in g fi le s or c om put er s o n th e n et w ork . Gatew[...]

  • Page 90

    84 Actiontec USB/Ethernet DSL Modem User Manual 85 Appendix E Glossar y PPP oE (Point-T o-Point Prot ocol over Ethernet)/ PPP oA (Point-T o-Point Prot ocol over A TM) M eth ods of sec ur e d a ta tra n sm iss i on . Router A c ent ra l d evi c e th at ma nag e s t he da t a tr a ff i c o f yo u r n et w ork . Subnet Mask A s et of fo u r n u mb e r[...]

  • Page 91

    86 Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.[...]

  • Page 92

    87 F irew al l S ec uri ty Le v els Th e f o l lo wi n g i n f o rm at i o n is re la t e d t o th e F i r ew a ll se ct io n o f th e “ C o n f i g u ri ng A d va nc ed Se tt i n gs ” c h a pt er (s e e pa ge 4 8 ) . Th e F i r e w a l l o p ti on s i n c l u d e O f f , Lo w , M ed i u m , H igh , a n d C us to m . Off (No F irew all Security[...]

  • Page 93

    88 Actiontec USB/Ethernet DSL Modem User Manual 89 Appendix F Fire wall Security Lev els Lo w Security Lev el A ppl y the lo we st fi re wa ll se c ur ity se t ti n g b y sel ecti ng “L o w ” in t he Fi re wa ll sc r een . Se rvic es an d t h ei r r es p ec ti ve po rt s a r e op e n i f a ch e c k a pp e ar s in t h e a pp ro pri at e c he c k[...]

  • Page 94

    88 Actiontec USB/Ethernet DSL Modem User Manual 89 Appendix F Fire wall Security Lev els Medium Security Lev el A ppl y a me di um f ir ew al l sec urity se t ti n g b y sel ecti ng “M ed iu m ” i n t he Fi re wa ll sc r een . Se rvic es an d t he ir r e sp e ct i v e po rts ar e op e n i f a ch ec k ap pe a r s i n t he ap pr o - pr ia t e ch [...]

  • Page 95

    90 Actiontec USB/Ethernet DSL Modem User Manual 91 Appendix F Fire wall Security Lev els High Security Lev el A ppl y th e h ig he s t f i r e wa ll se curi ty se t ti n g b y se le ct i ng “H i gh ” in th e Fi r e wa ll sc re e n. Se rvic es an d t h ei r r es p ec ti ve po rt s a r e op e n i f a ch e c k a pp e ar s in t h e a pp ro pri at e[...]

  • Page 96

    90 Actiontec USB/Ethernet DSL Modem User Manual 91 Appendix F Fire wall Security Lev els C ustom S ecurity Le v el A ppl y a cu st om i z ed fi r ewa ll se c ur ity se t ti n g b y sel ecti ng “C us to m ” in th e Fir ew al l sc r een , wh ic h li st s all se r vic es an d p ort s a v ai l ab le o n t he M od em . Se rvic es an d t he ir r e sp[...]

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    92 Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.[...]

  • Page 98

    93 Setting up a Non-W indo w s S yst em Th e M ode m su p po rts bo t h t he Cl ass i c M aci n t o sh o pe ra ti ng s ys te ms (9 . 2. 1 and be lo w) , as we ll as OS X . ☞ N o t e : W he n i ns ta ll in g an y so ft wa r e , c o n s ul t t he us er ma n u a l an d h e l p fi le s s up pl ie d w i t h th e s of tw ar e f o r d et ai le d i nf or[...]

  • Page 99

    94 Actiontec USB/Ethernet DSL Modem User Manual 95 Appendix G Setting up a Non-Window s System 2. W he n th e “ T CP /I P ” wind ow ap pea rs , se l ec t Edit fr om me nu b ar , th e n se le ct U ser Mode . 3. W he n t he “U se r M o de ” wind ow ap pea r s, se l ec t A dv a nc ed , th en c l ic k OK . 4. I n t h e “ T CP/ I P ” win d o[...]

  • Page 100

    94 Actiontec USB/Ethernet DSL Modem User Manual 95 Appendix G Setting up a Non-Window s System OS X 1. F ro m th e A pp le M en u, sel ec t System Pre ferenc es . 2. W he n th e “S ys t em P re f e r e n c e s ” win d o w ap pe ar s, cl ic k Netw ork .[...]

  • Page 101

    96 Actiontec USB/Ethernet DSL Modem User Manual 97 Appendix G Setting up a Non-Window s System 3. Th e N e tw ork win d o w ap pe a r s. Se l ec t Built-I n Etherne t fr om th e “ Sh ow ” dr op - d o wn li st . 4. Se lect T CP/IP an d , fr om t he “C onf igu r e” dr op -do wn li s t, se lect U sing DHCP . 5. C li ck A pply No w an d cl o se[...]

  • Page 102

    96 Actiontec USB/Ethernet DSL Modem User Manual 97 Appendix G Setting up a Non-Window s System 2. Th e H o me sc re en ap pea rs , se t to th e “ St a tu s” ta b . Sel ec t Quick Setup fr om th e r o w of tab s at th e t op . ☞ N ote : I f the H ome sc re en d oe s no t a p pe ar , ma k e su r e th e E th ern et ca b le is pr op e rl y c o nn[...]

  • Page 103

    98 Actiontec USB/Ethernet DSL Modem User Manual 5. I n t h e n e xt sc re en , se l ec t t he type of co nne ct i on pr o vid ed b y th e I SP b y cl i c k- in g in th e rad i o b u tt on ne x t t o “ P P P oA ” or “ P PP oE . ” I f uns ur e abo ut t he se l ec - ti o n, c he ck t he in f o rm a ti o n p r ovi d ed b y th e I SP . 6. I f ap[...]

  • Page 104

    99 A dditional T echnic al Suppor t Options Th i s a p pe n di x c o nt a in s inf orm a ti o n a bo u t ad di t io nal t ec hni c al su ppo rt op ti ons . Self Help T o o bt a in mo re an s w er s to DS L c on fig u ra ti o n q u es tio n s o n y ou r o wn, visi t the Qwest DSL Actiontec suppor t page a t: http://www.qwest.com/dsl/customerservice/[...]

  • Page 105

    100 Actiontec USB/Ethernet DSL Modem User Manual 101 Appendix H Additional T echnical Suppor t Options Adv anced F eature Suppor t Qw est T ec hni c al S u pp o rt (1 -8 0 0- 247 - 72 8 5) pr o vid es c onf i gu rati on a ss i st anc e su p - po rt fo r th e f o ll o wing ad van c ed f ea t ur es : s W eb si t e Bl oc kin g s Servi c e s B l oc kin[...]

  • Page 106

    100 Actiontec USB/Ethernet DSL Modem User Manual 101 Appendix H Additional T echnical Suppor t Options Th i s s e rvic e al so pr o vid es s up port (a t $2 9. 95 pe r in c id ent ) fo r th e f o ll o wing ad van c ed f ea t ur es : s P ort F o rwa rd in g (S ta t ic N A T ) s DMZ H o st i ng s Sta t ic R out i ng s N A T R o u t es s MA C A ddr es[...]

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  • Page 108

    103 Notic es Regulatory C ompliance Notices Class B Equipment Th i s e qu ipm e n t h as be e n t est ed an d fo un d to c o mp ly wi th th e li m it s fo r a Cl ass B di gi t al d evi c e , pur sua n t t o P art 1 5 o f the FC C R ule s . The se li mit s ar e de si gned t o pr o vid e re aso n ab le p r o t e ct io n aga i ns t har m fu l in t e r[...]

  • Page 109

    104 Actiontec USB/Ethernet DSL Modem User Manual 104 Th i s d evi c e co mpl i es wit h P art 15 of the FC C R ule s . Ope ra t io n is su bj e ct t o t he fo llo wing tw o c o nd iti o ns : 1 . T hi s de vic e ma y no t ca us e ha rm fu l in t e rf er e nc e 2. Th i s d evi c e mu st ac ce pt an y i nt er fe re n c e r ec ei v ed, in c l u di n g [...]

  • Page 110

    105 Li mi ted W a rranty Har dwar e : A ct i o nt ec E le ct r oni cs, I nc . , wa rra nt s to th e en d us e r ( “ C us t ome r”) th a t th i s h ar d wa r e pr odu ct wil l b e f r ee fr om de fec ts in w o rk m an s hi p an d m at eri al s, un d e r n o rm al us e an d se rvic e, fo r t w el v e ( 12 ) mo nt h s f r om t he da t e of pur ch [...]

  • Page 111

    106 Actiontec USB/Ethernet DSL Modem User Manual TH I S A CT IO N TE C E LE C TR ON IC S PR ODU CT MA Y INC L UDE OR BE BU N DL E D WI T H TH IRD -P AR TY SO F TW A RE , THE US E OF W HI C H IS GO VE R NE D BY A SE P ARA T E E ND -U S ER LI C EN S E A GR EE M EN T . TH I S A CT IO N TE C E LE C TR ON IC S W AR R AN TY DOE S NO T A PP L Y T O SUC H [...]

  • Page 112

    106 Actiontec USB/Ethernet DSL Modem User Manual 107 Limited W arranty NE I TH ER AS S UM ES NO R A UTH OR I ZE S A NY O THE R P E RS ON T O A S SU M E FO R IT A N Y O THE R LIA B IL IT Y IN C ON NE CTI ON W I TH TH E SA LE , INS T ALL A TI ON , MA I NT EN AN CE OR US E OF I T S P R ODU CT S. A CTI ONT EC E L E C T R O N I C S S H A L L N O T B E L[...]

  • Page 113

    108 Actiontec USB/Ethernet DSL Modem User Manual Gov erning Law : Th is Li mit ed W a rra nt y s ha l l be g o v ern ed b y th e l a ws o f the St a t e of Ca l if orn i a, U .S. A ., e x cl u di n g i t s c onf l ic t s o f la ws a nd pr in cip l es , an d e xc lu di ng th e U ni t ed N at io ns C o n v e nt i o n o n C ont ra ct s fo r th e I nt [...]