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ActionTec UD800TP manual

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Table of contents for the manual

  • Page 1

    U ser Manual USB Home DSL Modem[...]

  • Page 2

    i T able of C ont ents 1I nt ro duc tion 1 P ack age C ontents 1 M inimum System Requir ements 2 T echnical Suppor t 2 Modem F eatures 3 2S etting Up the Modem 5 C onnecting a Computer t o the Modem 5 C onfiguring the Modem 13 3U sing the Home DSL S ystem Monitor 21 Home DSL Manager Icon 21 Home DSL Monitor 22 4T r oubleshooting and F A Qs 27 A Ref[...]

  • Page 3

    ii Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual[...]

  • Page 4

    1 Intr oduc tion Thank you for pur chasing the Ac t ion tec USB Hom e DSL Mo d em . T he Modem pr o- vid es co nnection speeds up to 125 times faster than a standard 56K modem. This easy- t o-set-up, easy-t o-use product is perfect for the home comput er user . If you want to dramatically accelerate y our Int ernet connection and tak e your c omput[...]

  • Page 5

    2 Ac tion tec USB Home DSL Modem U ser Guide Mi nimum S ystem Requiremen ts  Ac t i ve DSL ser vice  Co mputer with a USB co nnection  M icr osoft W indows 98 ,W indows 98 Second Edition ( SE ), W indows Mi llennium Edition (M e), W indows 2000 ,W indows XP  In te rn et Explorer 4.0 or higher (5.x recommended) or N etscape Na vigator 4.[...]

  • Page 6

    3 Chapter 1 Introduction Modem F eatur es The M odem features two LED s (lights) on its front panel, and series of por ts on its r ear panel. W e recommend the user bec ome familiar with these features before installing or setting up the M odem. Fro n t Pa nel There ar e two LEDs (light emitting diodes, or lig hts) on the front panel of the Mo dem,[...]

  • Page 7

    4 Ac tion tec USB Home DSL Modem U ser Guide Rear Panel The M odem has four por ts on its rear panel: Line , Phone , USB , and Po w e r . Line Port The Line port is used to co nnect the Modem t o the DSL outlet. Phone Port The Phone port is used to co nnect a telephone to the M odem. USB Port The USB port is used to connect the M odem to a computer[...]

  • Page 8

    5 S etting Up the Modem Setting up the M odem inv olv es two basic st eps: connecting a c omputer t o the M o dem, and c o nfigu r ing the M o dem t o act i va t e the DSL c o nnection and load the software driv ers. C onnec ting a C omputer to the Modem The instructions in this section par allel the steps c ontained in the Ac t ion te c Installati[...]

  • Page 9

    6 Ac tion tec USB Home DSL Modem User Manual 2. The next window appears. Get the Mo d em , Po w e r Cord , USB Cable , DSL Cable , and Clear Bag from the Quick Start Kit , then click N ext . 3. The next window appears. Place the M odem uprig ht in its stand, then click N ext . 4. The next window appears. T ake the gr a y Po w e r Cord and plug the [...]

  • Page 10

    7 Chapter 2 S etting Up the Modem 5. The next window appears. Plug the larger end of the Po w e r Cord into a Po wer O u tlet in a wall, then click N ext . 6. Wh en the next window appears, confim the PW (P ow er) Light on the fr ont of the Modem glows solid gr ee n , orange ,o r red .C lick N ext . 7. A nother w indo w appears. Plug one end of the[...]

  • Page 11

    8 Ac tion tec USB Home DSL Modem User Manual 8. Wh en the next window appears, plug the other end of the DSL Cable into the Wa l l J a c k closest to y our computer , then click N ext . 9. The next window appears. Plug the square end of the beige USB Cable into the USB P ort on the rear panel of the Modem, then click N ext . 10. As shown in the nex[...]

  • Page 12

    9 Chapter 2 S etting Up the Modem 11. Wh en the next window appears, read the instr uctions, then get the Phone Filters from the Clear Bag .C lick N ext . 12. Wh en the next window appears, unplug all phone c ords from their respecti ve phone jacks .C lick N ext . ☞ No te : Do not re move the DSL Cable fr om the phone jack near the comput er .[...]

  • Page 13

    10 Ac tion tec USB Home DSL Modem User Manual 13. The following window appears. Plug a phone filter in e v er y phone jack , then click N ext . ☞ No te : Do not install a phone filter on the DSL Cable in the phone jack near the comput er . 14. Wh en the next window appears, plug the phone cor ds unplugged in st ep 12 into the phone filters instal[...]

  • Page 14

    11 Chapter 2 S etting Up the Modem 16. If Y es was chosen in step 15 , the next window appears. U nplug the phone cable co nnected to the co mputer or nearby phone jack .C lick N ext . If No was chosen in step 15 ,g o directly to st ep 19 . ☞ No te : Do not re move the DSL Cable fr om the phone jack near the comput er . 17. In the next w indo w ,[...]

  • Page 15

    12 Ac tion tec USB Home DSL Modem User Manual 18. Wh en the next window appears, plug the phone filter into the Phone P ort on the rear panel of the Modem. The M odem and phone should be connect- ed exactly as sho w n in the pictur e, below . Click N ext . 19. Wh en the next window appears, the Modem is connect ed to a c omputer . Click Finish . Ne[...]

  • Page 16

    13 Chapter 2 S etting Up the Modem C onfiguring the Modem The following proc edure details the steps in volv ed in configuring the M odem to activat e the DSL co nnection and load the software drivers. The Information Wo r ksheet fr om the Internet Serv ice P ro v ider ( ISP ) must be a vailable to c omplete this proc edure. If this document has no[...]

  • Page 17

    14 Ac tion tec USB Home DSL Modem User Manual 3. In the next w indo w , select Specify a location by clicking in the check bo x next to the t ext. Then, enter d:driver in the text bo x (where “ d” is the drive lett er of the CD-ROM driv e). Click N ext . 4. Wh en the next window appears, make sure that the te xt below “Location of driver” [...]

  • Page 18

    15 Chapter 2 S etting Up the Modem 6. The first “ Actiont ec Home DSL C onfiguration W izard” window appears. Read the instructions, then click N ext . 7. In the next w indo w , select the one of the op tions by clicking on the cir cle next to the text. •S elect the first option (“Pr econfigur ed”) if your DSL pr ovider is listed in the ?[...]

  • Page 19

    16 Ac tion tec USB Home DSL Modem User Manual 8. If the last option was selected in step 8, use the Information W orksheet pro v ided by the ISP to enter the settings in the next W izard window , then click N ext . 9. The “IP Addr ess” w indow appears. If the DSL pro vider supplied a specific IP address, click the circle next to “ Specify an [...]

  • Page 20

    17 Chapter 2 S etting Up the Modem 10. The “DNS” window appears. If the DSL pr ovider supplied specific DNS infor- mation, click the circle next t o “Enable DNS” and enter the information in the proper t ext bo x es. If not g iv en specific DNS information, click the circle next to “Disable DNS. ” W hen finished, click N ext . 11. The ?[...]

  • Page 21

    18 Ac tion tec USB Home DSL Modem User Manual 12. The “WINS” w indow appears. If the DSL pr ovider supplied specific WINS information, click the circle next to “Enable WINS R esolution ” and enter the information in the proper te xt box es.If not g i ven specific WINS information, click the circle next t o “D isable WINS. ” W hen finish[...]

  • Page 22

    19 Chapter 2 S etting Up the Modem 14. Ma ke sure the PW (P ower) and LK (Link) lights on the front of the M odem gl ow solid green, or ange, or red. The M odem is now read y to use.[...]

  • Page 23

    20 Ac tion tec USB Home DSL Modem User Manual[...]

  • Page 24

    21 U sing the Home DSL Sy stem Monitor To ch eck the operation of the Ac t i o n te c USB Home DSL M odem and v iew its co n- nection status, use the Home DSL S ystem M onitor . Home DSL Manager Icon Af te r the Modem has been set up pr operly (see chapter 2, “Setting U p the M odem, ” on page 5 for more details), the “ Ac t i o n te c Home D[...]

  • Page 25

    22 Ac tion tec USB Home DSL Modem User Manual Re d bar abo ve red arro ws :i ndicates an error has oc curred with the Modem or its software. If this occurs, check all connections to the M odem, and if the pr oblem persists, go to Start, Settings, Control P anel, Device Manager , and check for an y yel- low e xclamation points in the “M odems” s[...]

  • Page 26

    23 Chapter 3 U sing the Home DSL S ystem Monitor C onnection Rates The two t ext bo x es in “Connection Rates ” section(“U pstream ” and “Downstream ”) indicate the speed (in kilobits per seco nd) of the Modem ’ s con- nection. Pa yload The graph and two text bo x es in in the “P ayload” section indicate the amount of tr affic pas[...]

  • Page 27

    24 Ac tion tec USB Home DSL Modem User Manual Pro vider Info Clicking Prov id er In fo in the M onitor window brings up the “Pr ovider Info ” tab . This tab features information regar ding the Modem ’ s DSL and ISP pro v ider . DSL Pro vider The “DSL Pr ovider” te xt bo x dispays the current DSL pro v ider to whic h the Mo de m is connect[...]

  • Page 28

    25 Chapter 3 U sing the Home DSL S ystem Monitor V ersions Clicking Ve r sions in the M onitor window brings up the “V ersions” tab . This tab features statistics and other information regar ding the Modem ’ s software and fir- ware v ersions. Platform The “Platform ” text bo x displa ys the version of the operating system currently run- [...]

  • Page 29

    26 Ac tion tec USB Home DSL Modem User Manual Options Clicking Optio ns in the M onitor window brings up the “Options” tab. T his tab features tw o option check bo x es. Ac tiontec Home DSL Manager If a check is displa yed in the bo x next to “ A utomatically run A ctiontec Ho me DSL Manager on syst em boot, ” the Home DSL M anager icon wil[...]

  • Page 30

    27 Tr oubleshooting and F A Qs This chapter c ontains a list of solutions for problems the user ma y encounter while using the M odem, as well as answers to some of the more fr equently asked ques- tions about the M odem. I have more than four phones in my home . Where c an I get more microfil- ters? The USB Ho me DSL Modem package includes four mi[...]

  • Page 31

    28 Ac tion tec USB Home DSL Modem User Manual C an I fax o ver DSL? No .Y ou still need to send your fax es over y our regular phone line using an ana- log modem or fax machine. Do I have to pay my phone company and my ISP for DSL service? No .B y signing up w ith an Internet Serv ice P ro v ider for DSL serv ice, the only DSL bill you will pay is [...]

  • Page 32

    29 Refer enc e This appendix contains information about various topics, including accessing information about your W indow s computer and wiring under special circum- stances. Lo cating C omputer Information The following proc edure is valid for W indows 98 , 98 SE ,M e , 2000, and XP . 1. Fr om the desktop , rig ht-click on My Co mputer . 2. Selec[...]

  • Page 33

    30 Ac tion tec USB Home DSL Modem U ser Manual Lo cating Windows Oper ating S ystem F iles If the operating system files reside on the har d drive of the comput er , follow the instructions below to locat e them. If the files are not on the hard driv e, they must be loaded from the installation disks. W indo ws 98, 98 SE 1. Fr om the desktop , clic[...]

  • Page 34

    31 App endix A Reference 4. Click the down ar row next to the “Look in ” t ext bo x and select My Co mputer from the list that appears. 5. Click Searc h N ow . 6a. Wi ndow s M e :W hen the search is co mplete, note the direct or y path that appears most often in the “I n Folder” c olumn. For example: C:WINDO WS OPTIONSINST ALL . 6b . Wi [...]

  • Page 35

    32 Ac tion tec USB Home DSL Modem U ser Manual[...]

  • Page 36

    33 Specifica tions G eneral Model Number UD800TP (USB H ome DSL Modem) Dimensions Le ngth: 5.375 in. W idth: 4.35 in Hei g ht: 1.25 in Standards ANSI specification T1.413 issue 2 G.992.1 (G.dmt) G.992.2 (G.lite) WA N Fu ll-r ate DSL modem Speed Up to 8 Mbps downstream, 640 Kbps upstream C abling T ype Phone USB LED Indicators PWR (P ower), LK (Link[...]

  • Page 37

    34 Ac tion tec USB Home DSL Modem U ser Manual En vironmental Pow er Input External, +5V +- 5% @ 1.5 A Cer tifications FCC Class C (part 15, 68) UL Opera ting T emper ature 0º C to 40º C (32ºF t o 104ºF) Storage T emperature -20ºC to 70ºC (-4ºF t o 158ºF) Operating Humidity 10% to 85% non-c ondensing Storage Humidity 5% to 90% non-c ondensi[...]

  • Page 38

    35 Glossar y Acc ess Point A dev ic e that allows wireless clients to c onnect to one another . An acc ess point can also act as a bridge between w ir eless clients and a “w ired” network, such as an Ethernet network. W ireless clients can be mo ved an ywhere within the cov er- age area of the access point and re main connected t o the network.[...]

  • Page 39

    36 Ac tion tec USB Home DSL Modem U ser Manual Fi rew al l Pr ev ents users outside the netw ork from acc essing and/or damaging files or co mputers on the network. Gat ew a y A dev ic e that manages the data tr affic of a network, as well as data traffic to and from the I nternet. IP (Internet Pr otocol) Addr ess A series of four numbers separated[...]

  • Page 40

    37 App endix C Glossar y Subnet Mask A set of four numbers configur ed like an IP addr ess used to creat e IP address nu mbers used w ithin a particular network only . T CP/IP ( T ransmission Contr ol Protoc ol/Internet Protoc ol) The standard pr otocol for data transmission ov er the Inte rnet. W AN ( Wide Area Netw ork) A network co nnecting comp[...]

  • Page 41

    38 Ac tion tec USB Home DSL Modem U ser Manual[...]

  • Page 42

    39 Notic es Regulatory Complianc e Notices Class B Equipment This equipment has been tested and found t o comply with the limits for a Class B digital dev ice, pursuant to P ar t 15 of the FCC R ules. These limits ar e designed to pro v ide r easonable protection against harmful interfer ence in a residential installa- tion. This equipment generate[...]

  • Page 43

    40 Ac tion tec USB Home DSL Modem U ser Manual 2. This dev ice m ust accept an y interfer ence r eceiv ed, including interference that may cause un wanted operation. ☞ No te :T o comply with FCC RF exposure c ompliance r equire- ments, the antenna used for this transmitter must be installed to pro v ide a separation distance of at least 20 cm fro[...]

  • Page 44

    41 Limited W arr anty Har d ware : Ac t ion te c Electronics, Inc., war rants to the end user (“ C ustomer”) that this hard ware product will be free fr om defects in workmanship and materials, under normal use and ser vice, for twelv e (12) months from the date of purchase from Ac t ion te c Electronics or its authorized reseller . Ac t ion te[...]

  • Page 45

    42 Ac tion tec USB Home DSL Modem U ser Manual THIS A CTION TEC ELECTR ONICS PR ODUCT MA Y INCL UDE OR BE BUNDLED WITH THIRD-P AR TY SOFTW ARE, THE USE OF WHICH IS GO VERNED BY A SEP A- RA TE END-USER LICENSE A GREEMENT . THIS A CTION TEC ELECTR ONICS W ARRANTY D OES NO T APPL Y T O SUCH THIRD- PA R TY SOFTW ARE. FOR THE APPLICABLE W ARRANTY , PLEA[...]

  • Page 46

    43 Limited W arranty NEITHER ASSUMES NOR A UTHORIZES ANY O THER PERSON T O ASSUME FOR IT ANY O THER LIABILITY IN CONNECTION WITH THE SALE, INST ALLA TION, MAIN- TEN ANCE OR USE OF ITS PR ODUCTS. A CTION TEC ELECTRONICS SHALL NO T BE LIABLE UNDER THIS W ARRANTY IF ITS TESTING AND EXAMINA TION DISCLOSE THA T THE ALLEGED DEFECT OR MALFUNCTION IN THE P[...]

  • Page 47

    44 Ac tion tec USB Home DSL Modem U ser Manual Gov erning L a w :T his Limited W ar ranty shall be governed by the la ws of the State of California, U .S.A., ex cluding its conflicts of la ws and pr inciples, and excluding the U nited N ations Con vention on C ontra cts for the I nternational Sale of Goods.[...]