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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ADC Intelligent Patching, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ADC Intelligent Patching one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of ADC Intelligent Patching. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ADC Intelligent Patching should contain:
- informations concerning technical data of ADC Intelligent Patching
- name of the manufacturer and a year of construction of the ADC Intelligent Patching item
- rules of operation, control and maintenance of the ADC Intelligent Patching item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ADC Intelligent Patching alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ADC Intelligent Patching, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ADC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ADC Intelligent Patching.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ADC Intelligent Patching item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
www .adc.com +1-952-938-8080 1-800-366-3891 Spec Sheet T rueNet ® Intelligent Patching Active Har dware and Software T rueNet ® Intelligent Patching combines our leading connectivity technology with Intelligent Physical Layer Management pr oviding complete end-to-end, r eal time control and management of Enterprise Copper and Fiber Networks. Supp[...]
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Page 2
10/08 104854AE T rueNet ® Intelligent Patching T rueNet ® Intelligent Patching Active Har dware 2 www .adc.com +1-952-938-8080 1-800-366-3891 Description Catalog Number* Intelligent Patching Scanner 6527 1 730-00 Intelligent Patching Master 4 Ports 6527 1 733-00 Intelligent Patching Master Expander 6527 1 732-00 Intelligent Patching Expander 6527[...]
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Page 3
T rueNet ® Intelligent Patching Softwar e 3 www .adc.com +1-952-938-8080 1-800-366-3891 10/08 104854AE T rueNet ® Intelligent Patching The T rueNet Intelligent Patching Software forms the user interface and is accessed by System Adm inist rato rs and Netw ork T echni cians v ia the web . The syst em autom atic ally pr ovid es comp lete lin k info[...]
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Page 4
Spec Sheet Website: www.adc.com From N orth Ame rica, Ca ll Toll Fre e: 1-800- 366-3 891 Out side of Nor th Americ a: +1-95 2-938- 8080 Fax: +1-952-917-3237 For a listing of ADC’s global sales office locations, please refer to our website. ADC Telecommunications, Inc., P.O. Box 1101, Minneapolis, Minnesota USA 55440-1101 Specifications published [...]