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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Adder Technology GEMAV2GEM, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Adder Technology GEMAV2GEM one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Adder Technology GEMAV2GEM. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Adder Technology GEMAV2GEM should contain:
- informations concerning technical data of Adder Technology GEMAV2GEM
- name of the manufacturer and a year of construction of the Adder Technology GEMAV2GEM item
- rules of operation, control and maintenance of the Adder Technology GEMAV2GEM item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Adder Technology GEMAV2GEM alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Adder Technology GEMAV2GEM, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Adder Technology service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Adder Technology GEMAV2GEM.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Adder Technology GEMAV2GEM item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
ADDER V V i i e e w w GEM ADDER V V i i e e w w GEM I N S T A L L A T I O N & U S E www .addertec.com 4 P ort ADDER Vie w GEM A V4GEM A V2GEM RC 1 2 P ort ADDER Vie w GEM Remote Contr ol Pad/Displa y[...]
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AdderView GEM ENGLISH Quick Installation and Operation Guide QUICK INSTALLATION Power off all your computers and connect them to the ORANGE ports on the rear of the AdderView GEM. Adder 3-in-1 keyboard/video/mouse combination cables are recommended for convenience. Suitable individual standard keyboard, video and mouse cables are also widely availa[...]
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AdderView GEM GERMAN Quick-Guide für Installation & Betrieb QUICK-INSTALLATION Schalten Sie alle Ihre Computer aus, und schließen Sie sie an die ORANGEFARBENEN Ports auf der Rückseite des AdderView GEM an. Wir empfehlen der Einfachheit halber die Verwendung der Adder 3-in-1 Tastatur/Video/Mauskabel, es sind in der Regel jedoch auch geeignete[...]
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AdderView GEM SPANISH Guía rápida de instalación y funcionamiento INSTALACI Ó N R ÁPIDA Desconecte todos los ordenadores y conéctelos a los puertos NARANJA en la parte posterior del AdderView GEM. Para mayor comodidad se recomiendan cables combinados 3- en -1 teclado /v ídeo / ratón . También están ampliamente disponibles cables individua[...]
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AdderView GEM FRENCH Guide d'installation rapide et mode d'emploi INSTALLATION RAPIDE Mettez tous vos ordinateurs hors tension et raccordez-les aux ports ORANGE à l'arrière d'AdderView GEM. Les câbles clavier/vidéo/souris Adder 3-in-1 sont recommandés pour des raisons pratiques. Des câbles clavier, vidéo et souris standar[...]
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AdderView GEM ITALIAN Guida di installazione rapida e funzionamento INSTALLAZIONE RAPIDA Spegnere tutti i computer e collegarli alle porte ARANCIONI sul retro dell’AdderView GEM. Per facilità consigliamo i cavi Adder combinati 3-in-1 tastiera/video/mouse. Sono pure disponibili cavi mouse, video e tastiera standard individuali adatti. Collegare l[...]
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AdderView GEM[...]
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AdderView GEM Installation and Use Page 1 About this manual AdderView GEM - Installation and Use Third edition (June 2001) (c) 2001 Adder Technology Ltd. Part No. ADD0037/3 www.addertec.com All rights reserved. Whilst every precaution has been taken in the preparation of this manual, Adder Technology Ltd assumes no responsibility for errors or omis[...]
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AdderView GEM Installation and Use Page 2 Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of one year from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, Adder will replace or repair it free of char[...]
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AdderView GEM Installation and Use Page 3 Radio Frequency Energy Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 89/336/EEC This equipment has been tested and found to comply w[...]
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AdderView GEM Installation and Use Page 4 Contents 1. Introduction .................................................................................... 6 1.1 Key featu res ........................................................................................... 6 1.2 Package contents ...............................................................[...]
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AdderView GEM Installation and Use Page 5 4. AdderView GEM configuration options ....................................... 27 4.1 Screen saver time delay ........................................................................ 27 4.2 Autoscan lock on mode and delay time ................................................ 27 4.3 Mouse mode and mouse swit[...]
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AdderView GEM Installation and Use Page 6 1. Introduction Thank you for purchasing the AdderView GEM. Your AdderView GEM is a high performance keyboard, monitor and mouse sharing device which supports a wide range of PC hardware and software platforms. 1.1 Key features Control multiple PCs from a single keyboard, monitor and mouse. Continuous keybo[...]
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AdderView GEM Installation and Use Page 7 Can be controlled remotely via an RS232 serial port. Includes screen saver, auto-scan and variable hotkey options. Supports Microsoft IntelliMouse, IntelliMouse Explorer and other common wheel mice. Mouse restoration functions to enable ‘hot plugging’ of certain systems. Keyboard, mouse and AdderView GE[...]
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AdderView GEM Installation and Use Page 8 1.4 Product information Figure 1 - AdderView GEM front view Figure 2 - AdderView GEM rear view (4 port model) Figure 3 - Remote control pad / display (optional accessory - part RC1)[...]
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AdderView GEM Installation and Use Page 9 2. Installation 2.1 What you will need Cables to connect the AdderView GEM to each of your PC keyboard, video and mouse ports. Cable specifications are given in appendix A. (You do not need to connect a mouse cable if you are not using the mouse). A monitor with a standard VGA/SVGA (15 pin) connector that w[...]
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AdderView GEM Installation and Use Page 10 2.2 Mounting the AdderView GEM The AdderView GEM has been designed for use on a desktop or shelf in close proximity to the user’s monitor and peripherals. The optional remote controller may be used if you wish to locate the AdderView GEM on a desk or shelf that is some distance from the monitor and perip[...]
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AdderView GEM Installation and Use Page 11 2.4 ‘Interface powered’ operation without the optional power adapter The AdderView GEM draws its power from the connected computers via the keyboard cables. A single keyboard connection is normally sufficient to power the AdderView GEM provided that the cable is no longer than 5 metres. If more than on[...]
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AdderView GEM Installation and Use Page 12 To enter configure mode at power on: Switch off all the attached PCs and the AdderView GEM. Hold down the front panel key whilst powering on the AdderView GEM. Remember that the AdderView GEM draws its power from any attached PC via the keyboard cable and so will power itself on when the attached PC is swi[...]
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AdderView GEM Installation and Use Page 13 L1 - AdderView GEM locks on to active ports only during autoscanning (default) L2 - AdderView GEM locks on to every port during autoscanning L3 - AdderView GEM powers on in autoscan mode and locks on to active ports only L4 - AdderView GEM powers on in autoscan mode and locks on to all ports L5 – Allow t[...]
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AdderView GEM Installation and Use Page 14 H1 - Hotkey combination is CTRL + ALT + command key (default) H2 - Hotkey combination is CTRL + SHIFT + command key H3 - Hotkey combination is ALT + SHIFT + command key H4 - Hotkey combination is RIGHT ALT + command key H5 - Hotkey combination is LEFT ALT + RIGHT ALT + command key H6 - Hotkey combination i[...]
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AdderView GEM Installation and Use Page 15 2.9 Other useful installation information PC boot up sequence - When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by the particular operating system. It is necessary for the AdderView GEM to be attached and powered on during this sequence so th[...]
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AdderView GEM Installation and Use Page 16 Alternatively you can reset the keyboards and mice by holding down the front panel key for 5 seconds. When the character ‘C’ is displayed on the front of the AdderView GEM, press the front panel key again. A complete power off reset of the connected keyboards and mice will then be performed. This funct[...]
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AdderView GEM Installation and Use Page 17 Type of mouse / system Driver type Likely expected Suggested Connected at bootup data format restoration PS/2 PS/2 only PS/2 F5 PS/2 Intel liMouse PS/2 F5 IntelliMouse / AdderView GEM PS/2 only PS/2 F5 IntelliMouse / AdderView GEM IntelliMouse IntelliMouse F6 To restore lost mouse movement on a CPU connect[...]
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AdderView GEM Installation and Use Page 18 To perform a firmware upgrade on your AdderView GEM you will need a suitable serial upgrade cable and an IBM PC compatible computer with an RS232 serial port and an operating system that supports DOS. Upgrade cables may be purchased for Adder Technology or may be made using the wiring specification given i[...]
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AdderView GEM Installation and Use Page 19 Step 5 - Run the upgrade program The latest version of the AdderView GEM firmware is available from the Adder Technology website at www.addertec.com . The program and data files are supplied as a pair e.g. AVG129.EXE AVG129.HEX and should be downloaded to the same directory on your PC. Run the file AVGxxx.[...]
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AdderView GEM Installation and Use Page 20 3. Using the AdderView GEM This section explains the general operation of the AdderView GEM. We recommend that you read this section before starting to use the product. 3.1 Power on status At power on the AdderView GEM selects computer 1 and displays '1'. If a password has been set then ‘P’ w[...]
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AdderView GEM Installation and Use Page 21 particularly useful in applications where the AdderView GEM is located away from the desktop. The remote controller can be conveniently attached to your keyboard with a couple of Velcro strips to give instant channel information and key control. 3.3 Status display The status display usually shows the curre[...]
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AdderView GEM Installation and Use Page 22 3.4 Keyboard hotkey control AdderView GEM can be conveniently controlled by selecting channel, autoscan mode or security locking from the keyboard. All of the hotkey control commands are invoked by holding down the two hotkeys and then pressing a command key. By default, the two hotkeys are ‘CTRL’ and [...]
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AdderView GEM Installation and Use Page 23 Examples of common hotkey sequences (assuming CTRL + ALT hotkey option): To select channel 2: press ba2 ba2 release 2ba 2ba To 'tab through' channels: press ba ba v v release v v press v v release v v press v v release vba vba 3.5 Mouse control Computers may conveniently be selected using a three[...]
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AdderView GEM Installation and Use Page 24 3.6 RS232 control AdderView GEM can be controlled by a remote RS232 device. To select a channel the data rate of the sending device must be set to 1200 baud, 8 bits, no parity and 1 stop bit. No handshaking is used by the AdderView GEM. Simply send the character for the channel which needs to be selected, [...]
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AdderView GEM Installation and Use Page 25 A typical cascade of two AdderView GEMs 3.8 Synchronising AdderView GEMs for multiple video head applications Multiple AdderViews may be connected together so that they operate in a synchronised manner. Synchronised operation is useful for applications that require multiple video signals to be switched tog[...]
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AdderView GEM Installation and Use Page 26 its serial interface. Consequently, by linking the serial interfaces a master unit may be made to automatically switch a daisy chain of slaved units as shown in the diagram below. The slave units will require the optional power adapters because they cannot draw their power from the video link alone. Synchr[...]
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AdderView GEM Installation and Use Page 27 4. AdderView GEM configuration options All the options described in this section are entered in AdderView GEM configure mode - see section 2.6 for instructions on entering configure mode. 4.1 Screen saver time delay AdderView GEM contains a programmable screen saver which will blank the display after the s[...]
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AdderView GEM Installation and Use Page 28 L1 - AdderView GEM only locks on to active ports during autoscanning (default) L2 - AdderView GEM locks on to every port in turn during autoscanning L3 - AdderView GEM powers on in autoscan mode and locks on to active ports only L4 - AdderView GEM powers on in autoscan mode and locks on to all ports T1 - 2[...]
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AdderView GEM Installation and Use Page 29 Examples are: Microsoft IntelliMouse Logitech Pilot Mouse + Logitech MouseMan+ Genius NetMouse Genius NetMouse Pro Standard PS/2 and IntelliMouse compatible mice can be connected to the control port. You may configure your CPUs using Microsoft PS/2 or IntelliMouse drivers in any combination as required. Th[...]
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AdderView GEM Installation and Use Page 30 suitable for extended keyboards where additional keys can be programmed to act as a combination of other keys. Such keyboards are supplied with many Gateway 2000 computers. Programming spare keys to trigger the hotkey combination allows channels to be selected via a single key stroke. H1 - 'CTRL'[...]
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AdderView GEM Installation and Use Page 31 F1 - Display firmware first digit (Note: F1 is F F followed by 1 1 NOT l l ) F2 - Display firmware second digit F3 - Display firmware third digit F5 - Restore PS/2 mouse function to the currently selected CPU’s mouse port F6 - Restore IntelliMouse function to the currently selected CPU’s mouse port F8 [...]
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AdderView GEM Installation and Use Page 32 4.8 Cascade query code The AdderView GEMs use a special ‘query code’ to detect whether or not they are connected to another AdderView GEM. By default your AdderView GEM uses query code AD. SmartView (another range of keyboard / mouse / video switches from Adder Technology) units with firmware versions [...]
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AdderView GEM Installation and Use Page 33 4.10 Exit configure mode When you have finished configuring any special options, simply type ‘E’ followed by (return) to exit configure mode and return to normal operation mode. The attached computers can now be switched on.[...]
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AdderView GEM Installation and Use Page 34 Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience problems tr[...]
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AdderView GEM Installation and Use Page 35 wish to make use of the DDC (Display Data Channel) capabilities of the AdderView GEM then you will need to use cables that have the DDC signalling lines connected (pins 12 and 15 on the 15-way video connector). Not all video cables have these DDC lines connected. Keyboard and PS/2 mice - 6 pin mini-DIN mal[...]
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AdderView GEM Installation and Use Page 36 Recommended cables: 3-in-1 keyboard, video and mouse combination cable - For convenience, neatness and high video quality we recommend the Adder brand 3-in-1 combination cables. These cables are constructed with tri-coax video links to ensure that high video quality is maintained. They also support DDC sig[...]
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AdderView GEM Installation and Use Page 37 A.4 Flash upgrade cable connection The cable connections shown below are to connect either COM1 or COM2 of a PC to the AdderView GEM to allow flash upgrades. A.5 RS232 synchronisation cable pin assignments The cable connections shown below are to connect two AdderView GEMs together for synchronised operati[...]
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AdderView GEM Installation and Use Page 38 Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the AdderView GEM. Problem: Mouse does not move cursor on screen. Action: Ensure that the mouse and computer are both connected to AdderView GEM be[...]
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ADDER V V i i e e w w GEM INST ALLA TION & USE ADDER T echnology Limited T echnolog y House T rafalgar W a y Bar Hill Cambridge CB3 8SQ • England T : +44 (0) 1954 780044 F: +44 (0) 1954 780081 sales@addertec .com www .addertec .com A V -GEM-05.02/V1[...]