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Adder Technology SmartView manual

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Table of contents for the manual

  • Page 1

    SmartView Installation a nd Use Page 1 About this manual SmartView Pro - Installation and Use Fifth edition (March 1999) Part No. ADD0031/5 (c) 1999 Adder Technology Ltd. All rights reserved. Whilst every precaution has been taken in the preparation of this manual, Adder Technology Ltd assumes no responsibility for errors or omissions. Neither is a[...]

  • Page 2

    SmartView Installation a nd Use Page 2 Radio Frequency Energy Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 89/336/EEC This equipment has been tested and found to comply with[...]

  • Page 3

    SmartView Installation and Use Page 3 Contents 1. Introduction ..................................................................................... 5 1.1 Key features ........................................................................................... 5 1.2 Package contents ...................................................................[...]

  • Page 4

    SmartView Installation and Use Page 4 4. SmartView configuration options ................................................. 30 4.1 Screen saver time delay ........................................................................ 30 4.2 Autoscan lock on mode and delay time ................................................ 30 4.3 Timeout setting for swi[...]

  • Page 5

    SmartView Installation and Use Page 5 1. Introduction Thank you for purchasing the Adder SmartView Pro. Your SmartView Pro is a high performance keyboard, monitor and mouse sharing device which supports a wide range of PC hardware and software platforms. 1.1 Key features Control multiple PCs from a local and remote keyboard, monitor and mouse. On-s[...]

  • Page 6

    SmartView Installation and Use Page 6 1.2 Package contents SmartView Pro. Power supply suitable for your country. 6 x stick on self-adhesive rubber feet. 2 x mounting brackets for fixing the unit into a 19 inch rack. 4 x screws for fixing mounting brackets to SmartView Pro (6 screws supplied with SV12PRO and SV16PRO models) This installation guide.[...]

  • Page 7

    SmartView Installation and Use Page 7 1.3 Product information Fig. 1 - SmartView SV8PRO Fig. 2 - Remote control pad / display (optional accessory for 4 & 8 port[...]

  • Page 8

    SmartView Installation and Use Page 8 models) Fig. 3 - SmartView SV4PRO[...]

  • Page 9

    SmartView Installation and Use Page 9 Fig. 4 - SmartView SV12PRO[...]

  • Page 10

    SmartView Installation and Use Page 10 Fig. 5 - SmartView SV16PRO[...]

  • Page 11

    SmartView Installation and Use Page 11 2. Installation 2.1 What you will need Cables to connect the SmartView to each of your PC keyboard, video and mouse ports. Cable specifications are given in appendix A. (You do not need to connect a mouse cable if you are not using the mouse). A monitor with a standard VGA/SVGA (15 pin) connector that will wor[...]

  • Page 12

    SmartView Installation and Use Page 12 2.2 Mounting the SmartView The SmartView has been designed to be used either on a desktop or mounted in a 19 inch rack. If the SmartView is to be used on a desktop then you will need to stick the supplied self-adhesive rubber feet to the underside of the SmartView. If the SmartView is to be mounted in a 19 inc[...]

  • Page 13

    SmartView Installation and Use Page 13 2.4 Configuring your PCs Configure your PC in the same way that you would if your keyboard, mouse and monitor were all connected directly to your PC, but bearing in mind the following points: SmartView emulates Microsoft compatible serial, IntelliMouse and PS/2 mice, so ensure that your PC software is configur[...]

  • Page 14

    SmartView Installation and Use Page 14 For example: to set hotkey option 2 type the following at the 'C' prompt (at SmartView 'C' prompt) H H 2 2 f To exit configure mode type: E E f 2.6 Summary of SmartView configuration options Full details of each of the configuration options and their uses are given in section 4. B1 - screen[...]

  • Page 15

    SmartView Installation and Use Page 15 S2 - 5 seconds of inactivity before allowing switchover between A & B ports S3 - 10 seconds of inactivity before allowing switchover between A & B ports S4 - 30 seconds of inactivity before allowing switchover between A & B ports S5 - 1 minute of inactivity before allowing switchover between A &[...]

  • Page 16

    SmartView Installation and Use Page 16 F1 - Display firmware first digit F2 - Display firmware second digit F3 - Display firmware third digit F5 - Restore PS/2 mouse function F6 - Restore IntelliMouse function F8 - RESET all configurations to default settings. (Display confirms with 'r'). P - Sets password - see section 4.8 for instructio[...]

  • Page 17

    SmartView Installation and Use Page 17 2.8 Re-enabling a disconnected PS/2 mouse If you disconnect the shared PS/2 mouse from the SmartView by accident during operation then the mouse operation will be lost when the mouse is plugged back in. To avoid having to reboot the entire system in this situation the SmartView is fitted with an automatic mous[...]

  • Page 18

    SmartView Installation and Use Page 18 Standard PS/2 mouse data uses a different data format to IntelliMouse data and so two reset functions are provided on the SmartView. The type of data format expected by the PC depends upon the driver and the type of mouse that was connected when the driver was booted. The following table may be used as a guide[...]

  • Page 19

    SmartView Installation and Use Page 19 3. Using the SmartView This section explains the general operation of the SmartView. We recommend that you read this section before starting to use the product. 3.1 Power on status At power on the SmartView selects PC number 1 and displays '1'. If a password has been set then ‘P’ will be displaye[...]

  • Page 20

    SmartView Installation and Use Page 20 The SELECT key can also be used to access the SmartView’s configuration mode (see section 2.5). To do this press the key and hold it down for 5 seconds until ‘C’ appears on the SmartView’s front panel display. An optional remote controller is also available for the SV4PRO and SV8PRO models which replic[...]

  • Page 21

    SmartView Installation and Use Page 21 3.4 Status display The status display usually shows the currently selected port. If autoscan mode is selected, the segments will illuminate in sequence in a clockwise direction interspersed with a display of the currently selected channel. If SmartView has been locked, ‘P’ will be displayed until a valid p[...]

  • Page 22

    SmartView Installation and Use Page 22 3.5 Using the dual control ports (A and B) The SmartView is fitted with two control ports, A and B. Each control port has a keyboard, mouse and monitor connection. Either control port may be used to access the SmartView. Typically port A may be used for local access and port B for remote access (up to 20 metre[...]

  • Page 23

    SmartView Installation and Use Page 23 ‘HOTKEYs’ and ‘1 then 0’ - selects channel 10 (12 & 16 port models only) ‘HOTKEYs’ and ‘1 then 1’ - selects channel 11 (12 & 16 port models only) ‘HOTKEYs’ and ‘1 then 2’ - selects channel 12 (12 & 16 port models only) ‘HOTKEYs’ and ‘1 then 3’ - selects channel 13 (1[...]

  • Page 24

    SmartView Installation and Use Page 24 Examples of common hotkey sequences (assuming CTRL + ALT hotkey option): To select channel 2: press ba ba 2 2 release 2 ba To 'tab through' channels: press ba ba v v release v press v v release v press v v release vba To select channel 12 (on a 12 or 16 port SmartView): press ba ba 1 1 release 1 pres[...]

  • Page 25

    SmartView Installation and Use Page 25 On-Screen menu (models SV4PRO and SV8PRO) Port numbers are entered as single digits On-Screen menu (models SV12PRO and SV16PRO) Port numbers are entered as double digits with leading zeros where required Adding a computer to the menu list With the menu visible on the screen, press the INSERT key. This will cau[...]

  • Page 26

    SmartView Installation and Use Page 26 the Port entry field and you can enter the port number for the named Computer. Port numbers are specified using single digits on the 4 and 8 port models and double digits on the 12 and 16 port models (adding a leading 0 if necessary). If you are using cascaded SmartView Pro units, the cascade routing will need[...]

  • Page 27

    SmartView Installation and Use Page 27 Summary of keys used by the menu and their function ‘HOTKEYs’ and ‘M’ - calls the menu up onto the screen (even if no PC video exists) ‘INSERT’ - adds a computer entry AFTER the currently selected line ‘SHIFT’ and ‘INSERT’ - adds a computer entry BEFORE the currently selected line ‘DELETE[...]

  • Page 28

    SmartView Installation and Use Page 28 names. The On Screen Menu is recommended for selecting computers on cascaded SmartViews as this avoids the need to use long hotkey sequences that may be hard to remember. When using the On Screen Menu, limit the cascade depth to three levels (the maximum number of port digits that can be added to the menu). Fo[...]

  • Page 29

    SmartView Installation and Use Page 29 A typical cascade of two SmartViews[...]

  • Page 30

    SmartView Installation and Use Page 30 4. SmartView configuration options All the options described in this section are entered in SmartView configure mode - see section 2.5 for instructions on entering configure mode. 4.1 Screen saver time delay SmartView contains a programmable screen saver which will blank the display after the set time delay wi[...]

  • Page 31

    SmartView Installation and Use Page 31 L1 - SmartView only locks on to active ports during autoscanning (default) L2 - SmartView locks on to every port in turn during autoscanning L3 - SmartView powers on in autoscan mode and locks on to active ports only L4 - SmartView powers on in autoscan mode and locks on to all ports T1 - 2 seconds autoscan de[...]

  • Page 32

    SmartView Installation and Use Page 32 S1 - 2 seconds of inactivity before allowing switchover between A & B ports (default) S2 - 5 seconds of inactivity before allowing switchover between A & B ports S3 - 10 seconds of inactivity before allowing switchover between A & B ports S4 - 30 seconds of inactivity before allowing switchover bet[...]

  • Page 33

    SmartView Installation and Use Page 33 U1 - SmartView channels are switchable using a 3 button mouse or IntelliMouse (default) (SmartView reports 2 button mouse mode to PCs) U2 - SmartView channels are not switchable using 3 button mouse or IntelliMouse (SmartView reports 2 butt on mouse mode to PCs) U3 - SmartView channels are not switchable using[...]

  • Page 34

    SmartView Installation and Use Page 34 4.6 Firmware functions (version query, mouse restore and reset) For technical support purposes, it may be necessary to find the firmware release version for the control software in your SmartView. For example, if the release version is v1.02 the response shown to F1(enter) will be a brief display of the digit [...]

  • Page 35

    SmartView Installation and Use Page 35 4.8 Setting a security password There are many situations where unrestricted access to corporate file servers or sensitive information needs to be controlled. In such circumstances, the SmartView can be locked away in a room or secure cabinet and controlled remotely. In this mode typing the keyboard hotkeys to[...]

  • Page 36

    SmartView Installation and Use Page 36 4.9 Cascade query code The SmartViews use a special ‘query code’ to detect whether or not they are connected to another SmartView. By default your SmartView Pro uses query code AD. SmartView Pro units with firmware versions less than 1.09 and SmartView units with firmware version less than 1.18 used query [...]

  • Page 37

    SmartView Installation and Use Page 37 Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience problems try us[...]

  • Page 38

    SmartView Installation and Use Page 38 RS232 serial mice - these require a special converter to connect the RS232 lines present on the SmartView mouse ports to the RS232 port on a PC. Cables should be no longer than 30 metres. A3. Expansion port pin assignments The 15 way D connector located on the back of the SmartView provides connections for the[...]

  • Page 39

    SmartView Installation and Use Page 39 Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the SmartView. Problem: Mouse does not move cursor on screen. Action: Ensure that the mouse and computer are both connected to SmartView before power i[...]

  • Page 40

    SmartView Installation and Use Page 40 Problem: Mouse causes channel to change. Action: Some cheaper mice are not fully compatible with the SmartView and can lose data causing the channel to be changed (if mouse switching of channels is enabled). If you experience this problem then change the mouse and use a Microsoft, Logitech, IBM, Compaq or Hewl[...]

  • Page 41

    SmartView Installation and Use Page 41 Problem: Video appears to be lost after a PC has gone into auto power down mode. Moving the mouse and typing at the keyboard does not wake it up. Action: Some computers tested output an incomplete video signal in auto power down mode. The on-screen menu cannot ‘lock on’ to this signal and so cannot be disp[...]

  • Page 42

    SmartView Installation and Use Page 42 Notes[...]

  • Page 43

    SmartView Installation and Use Page 43 Notes[...]

  • Page 44

    SmartView Installation and Use Page 44[...]