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Adder Technology SVMS4-QUAD manual

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Table of contents for the manual

  • Page 1

    SMAR T V V i i e e w w MUL TISCREEN I N S T A L L A T I O N & U S E www .addertec.com SVMS4-QU AD 4 port Smar tView Multiscr een with 4 monitor connections SVMS4-DU AL 4 port Smar tView Multiscr een with 2 monitor connections SVMS2-QU AD 2 port Smar tView Multiscr een with 4 monitor connections SVMS4-DU AL 2 port Smar tView Multiscr een with 2 [...]

  • Page 2

    SmartView Multiscreen Installation and Use Page 1 About this manual SmartView Multiscreen - Installation and Use First edition (August 2001) (c) 2001 Adder Technology Ltd. Part No. ADD0040/1 www.addertec.com All rights reserved. Whilst every precaution has been taken in the preparation of this manual, Adder Technology Ltd assumes no responsibility [...]

  • Page 3

    SmartView Multiscreen Installation and Use Page 2 Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of one year from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, Adder will replace or repair it free[...]

  • Page 4

    SmartView Multiscreen Installation and Use Page 3 Radio Frequency Energy Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 89/336/EEC This equipment has been tested and found to [...]

  • Page 5

    SmartView Multiscreen Installation and Use Page 4 Contents 1. Introduction .................................................................................... 6 1.1 Key features ........................................................................................... 6 1.2 Package contents ........................................................[...]

  • Page 6

    SmartView Multiscreen Installation and Use Page 5 3. Using the SmartView Multiscreen ............................................... 23 3.1 Power on status ..................................................................................... 23 3.2 Front panel keys and remote controller .................................................. 23 3.3 Stat[...]

  • Page 7

    SmartView Multiscreen Installation and Use Page 6 1. Introduction Thank you for purchasing the SmartView Multiscreen. Your SmartView Multiscreen is a high performance Keyboard, Video monitor and Mouse (KVM) sharing device which supports a wide range of PC hardware and software platforms. The Multiscreen is a new concept in KVM switches and enables [...]

  • Page 8

    SmartView Multiscreen Installation and Use Page 7 Intelligent switching feature enables users to switch between all ports or just the active ports. Mixed AT/PS2 keyboards and PS2/RS232 mice suppo rted as standard. Flash upgradeable - SmartView Multiscreen's firmware may be upgraded by connecting a computer's serial port and running a down[...]

  • Page 9

    SmartView Multiscreen Installation and Use Page 8 Supports very wide range of software including Windows 3.X, WFWG, 95, 98, 2000, NT,ME, XP, DOS, Unix, Linux, NetWare, OS/2, BSD etc. Supports the additional shortcut, web access and media control keys found on extended keyboards. May be connected to AdderView GEM products for synchronised switching [...]

  • Page 10

    SmartView Multiscreen Installation and Use Page 9 1.4 Product information Figure 1 - SmartView Multiscreen front view[...]

  • Page 11

    SmartView Multiscreen Installation and Use Page 10[...]

  • Page 12

    SmartView Multiscreen Installation and Use Page 11[...]

  • Page 13

    SmartView Multiscreen Installation and Use Page 12 2. Installation 2.1 What you will need Cables to connect the SmartView Multiscreen to each of your PC keyboard, video and mouse ports. Cable specifications are given in appendix A. For convenience we suggest that you connect your keyboard, mouse and first video port using an Adder 3-in-1 combinatio[...]

  • Page 14

    SmartView Multiscreen Installation and Use Page 13 2.2 Mounting the SmartView Multiscreen The SmartView Multiscreen has been designed for use on a desktop or shelf in close proximity to the user’s monitor and peripherals. The optional remote controller may be used if you wish to locate the SmartView Multiscreen on a desk or shelf that is some dis[...]

  • Page 15

    SmartView Multiscreen Installation and Use Page 14 to the mouse and/or keyboard not being recognised by the computers when they are switched on. 2.4 ‘Interface powered’ operation without the optional power adapter The SmartView Multiscreen draws its power from the connected computers via the keyboard cables. A single keyboard connection is norm[...]

  • Page 16

    SmartView Multiscreen Installation and Use Page 15 To enter configure mode at power on: Switch off all the attached PCs and the SmartView Multiscreen. Hold down the front panel key whilst powering on the SmartView Multiscreen. Remember that the SmartView Multiscreen draws its power from any attached PC via the keyboard cable and so will power itsel[...]

  • Page 17

    SmartView Multiscreen Installation and Use Page 16 L1 - SmartView Multiscreen locks on to active ports only during autoscanning (default) L2 - SmartView Multiscreen locks on to every port during autoscanning L3 - SmartView Multiscreen powers on in autoscan mode and locks on to active ports only L4 - SmartView Multiscreen powers on in autoscan mode [...]

  • Page 18

    SmartView Multiscreen Installation and Use Page 17 U7 – Cycle between all ports when switching with ‘Hotkeys + Tab’ or three button mouse (default) U8 – Cycle between active ports only when switching with ‘Hotkeys + Tab’ or three button mouse H1 - Hotkey combination is CTRL + ALT + command key (default) H2 - Hotkey combination is CTRL +[...]

  • Page 19

    SmartView Multiscreen Installation and Use Page 18 2.9 Other useful installation information PC boot up sequence - When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by the particular operating system. It is necessary for the SmartView Multiscreen to be attached and powered on during thi[...]

  • Page 20

    SmartView Multiscreen Installation and Use Page 19 Multiscreen, press the front panel key again. A complete power off reset of the connected keyboards and mice will then be performed. This function only resets the shared keyboard and mice that are plugged into the control port. It does not affect the status of any of the other ports on the switch o[...]

  • Page 21

    SmartView Multiscreen Installation and Use Page 20 Type of mouse / system Driver type Likely expected Suggested Connected at bootup data format restoration PS/2 PS/2 only PS/2 F5 PS/2 IntelliMouse PS/2 F5 IntelliMouse / SmartView MS PS/2 only PS/2 F5 IntelliMouse / SmartView MS IntelliMouse IntelliMouse F6 To restore lost mouse movement on a CPU co[...]

  • Page 22

    SmartView Multiscreen Installation and Use Page 21 To perform a firmware upgrade on your SmartView Multiscreen you will need a suitable serial upgrade cable and an IBM PC compatible computer with an RS232 serial port and an operating system that supports DOS. Upgrade cables may be purchased for Adder Technology or may be made using the wiring speci[...]

  • Page 23

    SmartView Multiscreen Installation and Use Page 22 Step 5 - Run the upgrade program The latest version of the SmartView Multiscreen firmware is available from the Adder Technology website at www.addertec.com . The SmartView Multiscreen uses the same firmware as the AdderView GEM product. The program and data files are supplied as a pair e.g. AVG129[...]

  • Page 24

    SmartView Multiscreen Installation and Use Page 23 3. Using the SmartView Multiscreen This section explains the general operation of the SmartView Multiscreen. We recommend that you read this section before starting to use the product. 3.1 Power on status At power on the SmartView Multiscreen selects computer 1 and displays '1'. If a pass[...]

  • Page 25

    SmartView Multiscreen Installation and Use Page 24 particularly useful in applications where the SmartView Multiscreen is located away from the desktop. The remote controller can be conveniently attached to your keyboard with a couple of Velcro strips to give instant channel information and key control. 3.3 Status display The status display usually[...]

  • Page 26

    SmartView Multiscreen Installation and Use Page 25 3.4 Switching operation When you select a port, your keyboard and mouse will control the computer that is connected to that port and the video feeds from that that computer will be displayed on the monitors. For example, if you select channel 2 then the video signal arriving at port 2A will be sent[...]

  • Page 27

    SmartView Multiscreen Installation and Use Page 26 and displays 0. The video signal is switched off. If a password has not been set then the SmartView Multiscreen can be re-enabled by selecting a channel. If a password has been set then the SmartView Multiscreen displays 'P' to indicate that a valid password must be entered to unlock the [...]

  • Page 28

    SmartView Multiscreen Installation and Use Page 27[...]

  • Page 29

    SmartView Multiscreen Installation and Use Page 28[...]

  • Page 30

    SmartView Multiscreen Installation and Use Page 29 ‘2’ of the first SmartView Multiscreen unit A. For example to connect to port 3 on the SmartView Multiscreen cascaded off port 2 of your first SmartView Multiscreen use: press ba ba 2 2 release 2 2 press 3 3 release 3 3 ba ba 3.9 Synchronising SmartView Multiscreens for applications that requir[...]

  • Page 31

    SmartView Multiscreen Installation and Use Page 30[...]

  • Page 32

    SmartView Multiscreen Installation and Use Page 31 4. SmartView Multiscreen configuration options All the options described in this section are entered in SmartView Multiscreen configure mode - see section 2.6 for instructions on entering configure mode. 4.1 Screen saver time delay SmartView Multiscreen contains a programmable screen saver which wi[...]

  • Page 33

    SmartView Multiscreen Installation and Use Page 32 L1 - SmartView Multiscreen only locks on to active ports during autoscanning (default) L2 - SmartView Multiscreen locks on to every port in turn during autoscanning L3 - SmartView Multiscreen powers on in autoscan mode and locks on to active ports only L4 - SmartView Multiscreen powers on in autosc[...]

  • Page 34

    SmartView Multiscreen Installation and Use Page 33 The SmartView Multiscreen supports ‘Internet Mice’ that are compatible with the Microsoft IntelliMouse. These are fitted with a wheel or other scroll control and sometimes have additional buttons. Examples are: Microsoft IntelliMouse Logitech Pilot Mouse + Logitech MouseMan+ Genius NetMouse Gen[...]

  • Page 35

    SmartView Multiscreen Installation and Use Page 34 4.4 Keyboard hotkey combination The keyboard hotkey combination is used to change a channel, set autoscan mode or secure the product (so that the password needs to be typed before it can be used again). The following keyboard hotkey combinations can be selected. These hotkey combinations are used t[...]

  • Page 36

    SmartView Multiscreen Installation and Use Page 35 the factory default states by typing F8 F8 f f . Use options F5 F5 f f and F6 F6 f f to restore mouse function on disconnected PS/2 CPU mouse connections. F1 - Display firmware first digit (Note: F1 is F F followed by 1 1 NOT l l ) F2 - Display firmware second digit F3 - Display firmware third digi[...]

  • Page 37

    SmartView Multiscreen Installation and Use Page 36 4.8 Cascade query code The SmartView Multiscreens use a special ‘query code’ to detect whether or not they are connected to another SmartView Multiscreen. By default your SmartView Multiscreen uses query code AD. SmartView Pro (another range of keyboard / mouse / video switches from Adder Techn[...]

  • Page 38

    SmartView Multiscreen Installation and Use Page 37 4.10 Exit configure mode When you have finished configuring any special options, simply type ‘E’ followed by (return) to exit configure mode and return to normal operation mode. The attached computers can now be switched on.[...]

  • Page 39

    SmartView Multiscreen Installation and Use Page 38 Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience pro[...]

  • Page 40

    SmartView Multiscreen Installation and Use Page 39 wish to make use of the DDC (Display Data Channel) capabilities of the SmartView Multiscreen then you will need to use cables that have the DDC signalling lines connected (pins 12 and 15 on the 15-way video connector). Not all video cables have these DDC lines connected. Keyboard and PS/2 mice - 6 [...]

  • Page 41

    SmartView Multiscreen Installation and Use Page 40 Recommended cables: 3-in-1 keyboard, video and mouse combination cable - For convenience, neatness and high video quality we recommend the Adder brand 3-in-1 combination cables for the keyboard, mouse and first video head connections. These cables are constructed with tri-coax video links to ensure[...]

  • Page 42

    SmartView Multiscreen Installation and Use Page 41 A3. Options port pin assignments The 15 way D connector located on the back of the SmartView Multiscreen (labelled OPTIONS / FLASH) provides connections for the remote control module and allows an external RS232 device to control the SmartView Multiscreen. See section 3.7 for more details. Pin 9 = [...]

  • Page 43

    SmartView Multiscreen Installation and Use Page 42 A.5 RS232 synchronisation cable pin assignments The cable connections shown below are to connect two SmartView Multiscreens together for synchronised operation (see section 3.9)[...]

  • Page 44

    SmartView Multiscreen Installation and Use Page 43 Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the SmartView Multiscreen. Problem: Mouse does not move cursor on screen. Action: Ensure that the mouse and computer are both connected to [...]

  • Page 45

    SmartView Multiscreen Installation and Use Page 44 Problem: Mouse moves very slowly but otherwise functions correctly. Action: Change the mouse driver to a Microsoft type or take the action recommended in section 4.9.[...]

  • Page 46

    SMAR T V V i i e e w w MUL TISCREEN INST ALLA TION & USE ADDER T echnology Limited T echnolog y House T rafalgar W a y Bar Hill Cambridge CB3 8SQ • England T : +44 (0) 1954 780044 F: +44 (0) 1954 780081 sales@addertec .com www .adder tec.com SV -MUL TI-05.02/V1[...]