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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ADDER SV2, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ADDER SV2 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of ADDER SV2. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ADDER SV2 should contain:
- informations concerning technical data of ADDER SV2
- name of the manufacturer and a year of construction of the ADDER SV2 item
- rules of operation, control and maintenance of the ADDER SV2 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ADDER SV2 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ADDER SV2, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ADDER service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ADDER SV2.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ADDER SV2 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
SMAR T V V i i e e w w I N S T A L L A T I O N & U S E www .addertec.com SMAR T Vie w 2 SV2 SMAR T Vie w 4 SV4 SMAR T V V i i e e w w[...]
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Page 2
SmartView Installation and Use Page 1 About this manual SmartView - Installation and Use Sixth edition (April 1999) Part No. ADD0026/6 (c) 1999 Adder Technology Ltd. All rights reserved. Whilst every precaution has been taken in the preparation of this manual, Adder Technology Ltd assumes no responsibility for errors or omissions. Neither is any li[...]
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SmartView Installation and Use Page 2 Radio Frequency Energy Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 89/336/EEC This equipment has been tested and found to comply with [...]
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SmartView Installation and Use Page 3 Contents 1. Introduction ..................................................................................... 5 1.1 Key features ........................................................................................... 5 1. 2 Package contents ..................................................................[...]
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Page 5
SmartView Installation and Use Page 4 4. SmartView configuration options ................................................. 21 4.1 Screen saver time delay ........................................................................ 21 4.2 Display options ...................................................................................... 21 4.3 Autosc[...]
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Page 6
SmartView Installation and Use Page 5 1. Introduction Thank you for purchasing the Adder SmartView. Your SmartView is a high performance keyboard, monitor and mouse sharing device which supports a wide range of PC hardware and software platforms. 1.1 Key features Control multiple PCs from a single keyboard, monitor and mouse. SmartBoot feature auto[...]
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Page 7
SmartView Installation and Use Page 6 1.2 Package contents SmartView. Power s upply suitable for your country. This installation guide. 1.3 Product information Fig. 1(a). SmartView (SV4 version supporting 4 PCs)[...]
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SmartView Installation and Use Page 7 Fig. 1 (b). SmartView (SV2 version supporting 2 PCs) Fig. 1 (c) - Remote control pad / display (optional accessory for 4 port models)[...]
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SmartView Installation and Use Page 8 2. Installation 2.1 What you will need Cables to connect the SmartView to each of your PC keyboard, video and mouse ports. Cable specifications are given in appendix A. (You do not need to connect a mouse cable if you are not using the mouse). A monitor with a standard VGA/SVGA (15 pin) connector that will work[...]
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SmartView Installation and Use Page 9 Use of PS/2 and RS232 style mice with the SmartView - All of the mouse connections from SmartView to PCs support either a PS/2 or an RS232 mouse. SmartView automatically converts from the PS/2 mouse commands to RS232 serial mouse commands. Serial mice types are selected by using an adapter as described in Appen[...]
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SmartView Installation and Use Page 10 the monitor and each of the computers in turn. Failure to switch the SmartView and computers on in the correct order can lead to the mouse and/or keyboard not being recognised by the computers when they are switched on. 2.4 Configuring your PCs Configure you PC in the same way that you would if your keyboard, [...]
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SmartView Installation and Use Page 11 In configure mode, options are entered by typing a letter followed by a number followed by (enter). Use ESC to abort the entry of an option. The SmartView will remain in configure mode until you type 'E' (enter). For example: to set hotkey option 2 type the following at the 'C' prompt (at S[...]
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SmartView Installation and Use Page 12 T1 - 2 seconds autoscan delay time before switching to next port (default) T2 - 5 seconds autoscan delay time before switching to next port T3 - 7 seconds autoscan delay time before switching to next port T4 - 10 seconds autoscan delay time before switching to next port T5 - 15 seconds autoscan delay time befo[...]
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SmartView Installation and Use Page 13 P - Sets password - see section 4.7 for instructions. E - Exits configure mode and returns the SmartView to normal operation mode. 2.7 Other useful installation information PC boot up sequence - When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by [...]
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SmartView Installation and Use Page 14 With the PS/2 mouse disconnected, change the channel using the keypad or keyboard hotkeys. The SmartView detects that the mouse has been disconnected and triggers the automatic recovery system. Plug in the PS/2 mouse and the SmartView will re-initialise it. 2.9 Hot plugging the SmartView into running systems a[...]
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SmartView Installation and Use Page 15 Type of mouse / system Driver ty pe Likely expected Suggested Connected at bootup data format restoration PS/2 PS/2 only PS/2 F5 PS/2 IntelliMouse PS/2 F5 IntelliMouse / SmartView PS/2 only PS/2 F5 IntelliMouse / SmartView IntelliMouse IntelliMouse F6 To restore lost mouse movement on a CPU connected to the Sm[...]
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SmartView Installation and Use Page 16 3. Using the SmartView This section explains the general operation of the SmartView. We recommend that you read this section before starting to use the product. 3.1 Power on status At power on the SmartView selects PC number 1 and displays '1'. If a password has been set then ‘P’ will be displaye[...]
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SmartView Installation and Use Page 17 3.4 Keyboard hotkey control SmartView can be conveniently controlled by selecting channel, autoscan mode or security locking from the keyboard. All of the hotkey control commands are invoked by holding down the two hotkeys and then pressing a command key. By default, the two hotkeys are ‘CTRL’ and ‘ALT?[...]
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Page 19
SmartView Installation and Use Page 18 channels (see section 4.9) then only the active channels will be selected. Otherwise the SmartView will cycle through all channels when using HOTKEYs + TAB. The hotkey command are summarised below (note that the numbers on the numeric keypad do not form part of a valid hotkey) : ‘HOTKEYs’ and ‘1’ - sel[...]
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SmartView Installation and Use Page 19 To 'tab through' channels: press ba ba v v release v press v v release v press v v release vba 3.5 Mouse control The channels can conveniently be changed on ADDERview by using a three button mouse. In order to switch to the next channel simply hold down the central mouse button (the wheel mouse butto[...]
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SmartView Installation and Use Page 20 data booster and can each be up to 30 metres away from the next SmartView. The channel can be selected on remote SmartView units using an extension of the HOTKEY control function. For example, consider a situation where two SmartView 4 port units are connected together as shown below. To connect to the compute[...]
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SmartView Installation and Use Page 21 4. SmartView configuration options All the options described in this section are entered in SmartView configure mode - see section 2.5 for instructions on entering configure mode. 4.1 Screen saver time delay SmartView contains a programmable screen saver which will blank the display after the set time delay wi[...]
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SmartView Installation and Use Page 22 D1 - Display dot flashes to indicate activity, right handed auxiliary display (default) D2 - Display dot does not flash, right handed auxiliary display D3 - Display dot flashes to indicate activity, left handed auxiliary display D4 - Display dot does not flash, left handed auxiliary display D5 - Display dot fl[...]
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SmartView Installation and Use Page 23 Many modern monitors are fitted with automatic power save relays and will switch off after a few seconds if connected to an inactive PC. If you are using such a monitor you must not use the L2 feature. Constant switching on and off of your monitor's relay will eventually damage your monitor. 4.4 Mouse mod[...]
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Page 25
SmartView Installation and Use Page 24 U1 - SmartView channels are switchable using a 3 button mouse or IntelliMouse (default) (SmartView reports 2 button mouse mode to PCs) U2 - SmartView channels are not switchable using 3 button mouse or IntelliMouse (SmartView reports 2 button mouse mode to PCs) U3 - SmartView channels are not switchable using [...]
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Page 26
SmartView Installation and Use Page 25 4.6 Firmware functions (version query, mouse restore and reset) For technical support purposes, it may be necessary to find the firmware release version for the control software in your SmartView. For example, if the release version is v1.02 the response shown to F1(enter) will be a brief display of the digit [...]
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Page 27
SmartView Installation and Use Page 26 keyboard (except ctrl, alt, shift and enter). Consequently the following 'password' would be valid: oFRED g g 4.8 Cascade query code The SmartViews use a special ‘query code’ to detect whether or not they are connected to another SmartView. By default your SmartView uses query code AD. SmartView [...]
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Page 28
SmartView Installation and Use Page 27 Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience problems try us[...]
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SmartView Installation and Use Page 28 RS232 serial mice - these require a special converter to connect the RS232 lines present on the SmartView mouse ports to the RS232 port on a PC. The wiring is identical to that used by Microsoft for their autosensing mouse adapter and is shown below: Cables should be no longer than 30 metres. A3. Expansion por[...]
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Page 30
SmartView Installation and Use Page 29 Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the SmartView. Problem: Mouse does not move cursor on screen. Action: Ensure that the mouse and computer are both connected to SmartView before the pow[...]
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SmartView Installation and Use Page 30 Problem: Mouse causes channel to change. Action: Some cheaper mice are not fully compatible with the SmartView and can lose data causing the channel to be changed (if mouse switching of channels is enabled). If you experience this problem then change the mouse and use a Microsoft, Logitech, IBM, Compaq or Hewl[...]
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SmartView Installation and Use Page 31 Notes[...]
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SmartView Installation and Use Page 32 Notes[...]
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Page 34
SMAR T V V i i e e w w INST ALLA TION & USE ADDER T echnology Limited T echnolog y House T rafalgar W a y Bar Hill Cambridge CB3 8SQ • England T : +44 (0) 1954 780044 F: +44 (0) 1954 780081 sales@addertec .com www .addertec .com SV -05.02/V1[...]