ADIC Scalar Series manual

I nstallation and O perating G uide Scalar Series Advanced Digital Information Corporation[...]

ii Copyright Notice © Copyright adic 1995 The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written conse[...]

iii Copyright Notice (Europe) © C opyright 1995 adic E urope All rights reserved. No part of this document may be copied or reproduced in any form or by any means, without prior written permission of adic Europe, Z.A. du Bel-Air, 21 avenue Saint-Fiacre, 78100 - Saint-Germain en Laye, FRANCE. adic Europe assumes no respons i bility for any errors t[...]

iv EMI/RFI Compliance United States – FCC WARNING : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter ference in a residential installation. This equipment generates, uses, and can r[...]

v DECLARATION OF CONFORMITY according to EN 45014 Manufacturer’s Name: Advanced Digital Information Corporation Manufacturer’s Address: 10201 Willows Road 21-23 Av. Saint-Fiacre Redmond, Washington 98052 F-78100 Saint-Germain-en-Laye USA France declares, that the product: Product (Produit, Erzeugnis): SCALAR 448 Model Number (Marque Commercial,[...]

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vii Table of Contents Copyright Notice ............................................................................................................................................................... ii Copyright Notice (Europe) ..........................................................................................................................[...]

viii Table of Contents What Happens When Door is Opened .............................................................................................................. 33 Resuming Operation ......................................................................................................................................... 33 Drive Power-on Self-[...]

ix Safety Warnings T h i s s y m bo l s hou l d a l e r t t he u s e r t o t he p r e s en c e o f " dange r ou s v o l t age " i n s i de t he p r odu c t t ha t m i gh t c au s e ha r m o r e l e c t r i c s ho ck . C A U T I O N R I S K O F E L E C T R I C S H O CK D O N O T O PE N CA U T I O N : T O R E DUC E T H E R I SK O F E L E C [...]

x Precautions Do not use oil, solvents, gasoline, paint thinners or insecticides on the unit. Do not expose the unit to moisture, to temperatures higher than 140ºF (60ºC) or to extreme low temperatures. Keep the unit away from direct sunlight, strong magnetic fields, excessive dust, humidity and electronic/electrical equipment which generates ele[...]

1 Chapter 1 The Scalar Series This Chapter … p provides a brief overview of Scalar Library features. For detailed specifications, see Appendix C.[...]

2 The Scalar 448 elcome to your new adic Scalar Library (Scalar 458 shown above). Your new library is a fully automated, high-performance, high-capacity, mass storage system. The Scalar Series is designed to provide you with unattended, near-line and off-line data storage , archiving , backup, hierarchical storage management (HSM ), and retrieval f[...]

The Scalar 448 3 The Scalar Series models (Scalar 224, 448, 458) are SCSI-2 compliant library systems incorporating streaming tape cartridge data storage devices which feature high capacity, high throughput, and data compression. Equipped with four Digital Linear Tape (DLT) drives, your library operates as five independent SCSI devices on up to fiv[...]

4 The Scalar 448 l Manual Cartridge Use . Individual cartridges can easily be transported to the drives through the Mailbox. l Cartridge Pre-Check . Whenever you power up your Scalar Library the Media Picker will scan the cartridge storage slots and build a log of valid cartridge locations . Sensors in the Mailbox allow a similar mapping of the are[...]

The Scalar 448 5[...]

6 The Scalar 448 Blank Page[...]

7 Chapter 2 Getting Started This Chapter … p covers what you need (and what you need to know) to install your adic Scalar Library. Read this chapter before you begin installation.[...]

8 Getting Started For the most part, installation is simply a matter of checking all necessary SCSI connections installing the application software (backup or otherwise) on the host computer and applying power. The Scalar Library defaults set at the factory should be sufficient for most applications. Requirements l Space requirements : your Scalar [...]

Getting Started 9 Preparing the Library for Installation Follow the instructions in Unpacking the Scalar Library adic document number 63-1119-01 to prepare your library for installation. This document was attached to the front of your library. If you need another copy, please call adic Customer Assistance. Prepare and Install the Data Cartridges Be[...]

10 Getting Started W R I T E - P R O T E C T S W I T C H W R I T E - E N A B L E D W R I T E - P R O T E C T E D O R A N G E I ND I C A T O R Figure 4. DLT Cartridge Write-Protect Switch Install Data Cartridges Install each of the cartridges into the library. The cartridge storage slots are designed so that you cannot incorrectly install the cartri[...]

Getting Started 11 Setting the SCSI IDs Your Scalar Library consists of up to five SCSI devices ; four drives and the library robotics. The library can be connected to from one to five separate SCSI buses . Each device in your library must be set to a unique ID for the SCSI bus it is connected to. The ID for the robotics is set by selecting it thro[...]

12 Getting Started Preparing the Host Computer System Power Off the Computer p Turn off the power switch. p Unplug the cord from the AC outlet. Confirm and/or Install the SCSI Host Interface Your Scalar Library must be connected to either an integrated SCSI host or a SCSI interface (host adapter ) card installed in the computer – either directly [...]

13 Chapter 3 Connecting the Scalar Library This Chapter … p provides instructions for physically connecting your Scalar Library to your host system. p steps you through the final phase of the installation process.[...]

14 Connecting the Scalar 448 Installing SCSI Cables , Jumpers, and Terminators Follow the steps on the following pages to connect your library to the SCSI bus . This involves installing SCSI cables , terminators (s) and jumpers (daisy chain cables) onto the SCSI connectors at the rear of the library. Note • Make sure that the interface cable (s) [...]

Connecting the Scalar 448 15 The following table provides several examples of SCSI configurations : If you have this many SCSI buses ... Use this configuration... 1 1 2 2 3 3 4 4 5 5 Install the SCSI cables , terminators , and jumpers as indicated by the configuration illustration. p Check that the power switches on both your Scalar Library and you[...]

16 Connecting the Scalar 448 Drive 3 Drive 2 Drive 1 Drive 4 Library Robotics J J T C C T C C J SCSI Configuration 2 — Two SCSI Buses Drive 3 Drive 2 Drive 1 Drive 4 Library Robotics J T C T C T C J SCSI Configuration 3 — Three SCSI Buses[...]

Connecting the Scalar 448 17 Drive 3 Drive 2 Drive 1 Drive 4 Library Robotics T C T C T C T C J SCSI Configuration 4 — Four SCSI Buses Drive 3 Drive 2 Drive 1 Drive 4 Library Robotics T C T C T C T T C C SCSI Configuration 5 — Five SCSI Buses p Attach one end of the SCSI interface cable(s) to the connector(s) shown on the rear of your Scalar Li[...]

18 Connecting the Scalar 448 p Install an external terminator (s) on the appropriate SCSI connector(s) on the rear of your Scalar Library . Powering on the System p Plug the power cord into the back of your Scalar Library . p Plug the power cord from the Scalar Library into a grounded electrical outlet. Use caution when plugging the power cord into[...]

19 Chapter 4 Equipment Description This Chapter … p describes the switches, indicators and connectors on the front and rear of your Scalar Library. p describes the various functions available via the front panel buttons. p describes the power-up procedure and messages on the front panel LED display.[...]

20 Equipment Description Front Panel Switches and Indicators Switches and indicators on the front panel of the Scalar Library are shown below. Front of adic Scalar Library (when equipped with Mailbox)[...]

Equipment Description 21 Displays and Indicators Display The four-line 20-character LCD shows current drive status of the Scalar Library , allows access to change features or displays error messages. Power LED (green) Lights when the power is on. LOCKED LED (upper - green) Lights when upper row door of Media Interchange Shelf (Mailbox) is locked. L[...]

22 Equipment Description Rear Panel Switches and Connectors Switches and connectors on the rear of the Scalar Library are shown below. Library SCSI I/O Connectors Drive SCSI I/O Connectors Drive SCSI ID Switches Power Switch AC Power Connector Serial Port Connector Rear of adic Scalar 448 Rear Panel Switches and Connectors Power Switch Turns on AC [...]

Equipment Description 23 Media Interchange Shelf (Mailbox) During normal operation of your Mailbox-equipped Scalar Series Library it is usually not desirable to have to suspend the activities of your library to insert or remove media cartridges. Both manual and automatic insertion and removal of media cartridges from your library, without having to[...]

24 Equipment Description Off-Line Mode Menus The following diagram is a quick reference to the LCD menus described on the next few pages. Configuration Menu Diagnostics Menu Write Flash Memory Mode Serial Dnld Flash Mode Buzzer Configuration Drive Type ErrAlarm Yes/No Error Counters* Kybd Yes/No Event Counters* Set SCSI ID Operation Log* Library’[...]

Equipment Description 25 p To access the Off-Line Mode menu, press the MENU key. The display will appear as follows: p Use the UP or DOWN keys to scroll through the menu choices. Press ENTER to select the item displayed on the top line. Use the RIGHT or LEFT keys to scroll through fields on the same line. p To exit the Off-Line Mode menu and return[...]

26 Equipment Description Set SCSI ID Lets you select the SCSI ID for the robotics on the library. p Use UP and DOWN to select the desired ID. Press ENTER to execute the change. Confirm the change by pressing ENTER again. Product Sign-On Lets you select how the Scalar Library appears to application software. The library can be set to sign-on as an E[...]

Equipment Description 27 Initialize Map Slots Enables/disables the mapping of the storage slots whenever the Scalar Library is powered-up, after the front door has been opened and then closed, or if a SCSI bus Reset occurs p To disable the mapping of slots use the UP or DOWN keys to select "N". Press ENTER to execute the change. Note Init[...]

28 Equipment Description Barcode Scanner Enables/disables the barcode scanner. If disabled, the Initialize Scan Barcodes, Configuration Menu parameter (see above), and the Scan Barcodes sub-function of the Map Slots Diagnostics Menu function (see Appendix A), is ignored. If disabled, the barcode scanner is not available to the application software.[...]

Equipment Description 29 Note We strongly recommend that these diagnostic functions be used only by a qualified service technician. Some diagnostic functions assume the Scalar Library has been configured correctly and many of the normal built-in safety checks are turned off. Misusing these diagnostic functions without the normal safety checks could[...]

30 Equipment Description Blank Page[...]

31 Chapter 5 Operation and Maintenance This Chapter … p describes normal operation features of the Scalar Library p provides details on the media and drive head cleaning cartridge p explains normal maintenance procedures[...]

32 Operation and Maintenance Normal Operations General Guidelines Once your Scalar Library and your choice of application software are installed and configured, you can automatically perform backup and restore operations through the application software. You do not need to intervene unless you need to replace cartridges through the Mailbox (Scalar [...]

Operation and Maintenance 33 What Happens When Door is Opened Whenever you open the front door of the Scalar Library , the following actions occur: l The library will return Unit Attention and Not Ready status to the host computer . l Any function, if executed, that would change the state of the robotics machine is disabled. Resuming Operation To r[...]

34 Operation and Maintenance Drive Status After completion of the drive POST and initialization, each drive will be in one of the four states listed in the following table: Drive State Indicator Displays and Actions 1. No cartridge is present A. The Tape in Use LED turns OFF. B. The Operate Handle LED turns ON. C. The handle is unlatched. D. The dr[...]

Operation and Maintenance 35 Drive Operating Conditions Use the following table to determine each drive’s operating condition: Label Color State Operating Condition LED (Right Indicator Panel) Write Protected Orange ON OFF Tape is write-protected. Tape is write-enabled. Tape in Use Yellow Blinking ON Tape is moving. Tape is loaded; ready for use.[...]

36 Operation and Maintenance Label Color State Operating Condition LED (Left Indicator Panel) 2.6 Yellow ON Blinking Tape is recorded in 2.6 format . Tape is recorded in another density. You selected this density for a write from BOT. 6.0 Yellow ON Blinking Tape is recorded in 6.0 format . Tape is recorded in another density. You selected this dens[...]

Operation and Maintenance 37 DLT Media The data cartridges used in the DLT drives are housed in 4-inch plastic cases and employ -inch metal particle tape. W R I T E - P R O T E C T S W I T CH W R I T E - E N A B L E D W R I T E - P R O T E C T E D O R A N G E I ND I C A T O R BA R C O D E L AB E L DLT Data Cartridge The write-protect switch is used[...]

38 Operation and Maintenance Using the Mailbox (Scalar 458 onl y) On-Line Mode When the Scalar Library is in On-Line Mode the application software is in control and directs all library operations. The application software can use the Mailbox to insert or remove individual cartridges to/from the drives, or to/from the cartridge storage shelves. Foll[...]

Operation and Maintenance 39 Off-Line Mode When the Scalar 458 Library is in Off-Line Mode you can use the Mailbox to insert or remove individual cartridges to/from the drives, or to/from the cartridge storage shelves. If your application software does not automate the drive head cleaning, use this procedure to manually perform the head cleaning As[...]

40 Operation and Maintenance After you have completed the intended manual operation with this cartridge, follow the procedure outlined in the next subsection, Unloading a Cartridge from Drive , if you are going to unload the cartridge from the drive and remove it from the library. p Return the Scalar 458 Library to the On-Line Mode by pressing the [...]

Operation and Maintenance 41 Note Remember, the access control doors are locked whenever the library is performing a pick or place operation . p Return the Scalar 458 Library to On-Line Mode by pressing the MENU key on the Operator Panel. Your Scalar 458 Library is once again ready for use. Moving a Cartridge to/from the Storage Shelves The same fu[...]

42 Operation and Maintenance Normal Maintenance Cleaning the Drive Head Cleaning Tape The tape heads should be cleaned once a month, or when the Use Cleaning Tape LED is illuminated on the drive front panel. Use a DLT cleaning tape to clean the drive heads. A cleaning tape is shipped with your adic Scalar Library. Figure 16:. DLT Cleaning Tape Clea[...]

Operation and Maintenance 43 The following table tells you when to use the cleaning tape: If . . . It means . . . You should . . . 1. The Use Cleaning Tape LED is illuminated on the drive front panel The drive head needs cleaning or the tape is bad Use the cleaning tape. Load the cleaning tape using the procedure in section Using the Mailbox , subs[...]

44 Operation and Maintenance Note To initiate the cleaning cycle manually you must be aware of the present state of the Scalar Library and the drive that you wish to clean. If a cartridge is present in the drive, you must first press the UNLOAD button on the drive front panel, then, when the OPERATE HANDLE LED is illuminated, open the drive door an[...]

Operation and Maintenance 45 • Worn heads. The tape heads will eventually wear out causing the time between cleanings to get shorter and shorter. The DLT2000XT, DLT4000, and DLT7000 drives have a head life rating of 30,000 hours. Cleaning the Enclosure The outside of the enclosure can be cleaned with a damp towel. If you use a liquid all-purpose [...]

46 Operation and Maintenance Blank Page[...]

47 Chapter 6 Troubleshooting and Diagnostics This Chapter … p contains some general suggestions to aid you in solving problems – should you ever run into them. p includes information on error codes and the built-in diagnostics.[...]

48 Troubleshooting and Diagnostics Installation Problems Usually, problems encountered during the installation of your Scalar Library are caused by improper SCSI bus configuration , application software configuration errors or by an OS that has not been correctly configured. If the application software that you are attempting to use is not communic[...]

Troubleshooting and Diagnostics 49 4 If you are writing data, make sure that the cartridge is write enabled (move the write-protect switch to the enabled position). 4 Check the data cartridge you are using. If your library has DLT2000XT drives installed, you can only use CompacTape III and CompacTape IIIXT cartridges. The DLT4000 and DLT7000 drives[...]

50 Troubleshooting and Diagnostics When You Call adic adic Customer Assistance Before calling adic Customer Assistance, follow these steps – which will help you take full advantage of your call: p Review all documentation carefully. (Experience has demonstrated that most questions are answered in your doc umentation.) p Be prepared to explain whe[...]

51 Appendix A Diagnostics Menu This Appendix … p describes the built-in diagnostic functions available via the Off-Line Mode Diagnostics Menu[...]

52 Diagnostics Menu One of the most valuable features of the Scalar Library is the extensive built-in diagnostics. In this Appendix we discuss each of the Diagnostic functions available through the front panel keypad. The following functions are available under the Diagnostics Menu : l Drive Type l Error Counters l Event Counters l Operation Log l [...]

Diagnostics Menu 53 Error Counters * Provides a chronological listing (beginning with the last error issued) of the errors encountered by the Scalar Library system. These are library internal hardware/firmware errors. This register records each error name and assigns it a sequential number. Below is a listing of Error Counter listings with an indic[...]

54 Diagnostics Menu old operation 1 off the log. Power on or user reset Unit on-line due to user request Unit off-line due to user request Cmd: 03 00 00 00 20 00 (cmd is from SCSI host adapter ) SCSI selection by SCSI ID N (N = SCSI ID of host adapter ) SCSI reselection of SCSI ID N SCSI disconnect from SCSI ID N SCSI status = 00h (status to SCSI h[...]

Diagnostics Menu 55 p Press ESC to return to the FIRMWARE REVISION main screen. p Press the DOWN arrow key to bring up the Picker CPU selection. p Press ENTER to select the Picker CPU . p Press ESC to return to the FIRMWARE REVISION main screen. p Press the DOWN arrow key to bring up the Servo Controller CPU selection. p Press ENTER to select the S[...]

56 Diagnostics Menu rr = Row number (01 - 4) ss = Slot number (01 - 12) This function is usually used for diagnostics only by a trained technician. Position Picker at Mbox (when Mailbox equipped) The Position Picker at MBox function is used to position the Media Picker at a particular cartridge slot of the Mailbox (Media Interchange Shelf) in prepa[...]

Diagnostics Menu 57 Pick From Slot The Pick From Slot function will cause the Media Picker to pick the cartridge from a particular cartridge storage slot in preparation to place it either in another storage slot, into a Mailbox slot, or in a drive. p Use LEFT or RIGHT to select the desired field. Select the row or slot using UP or DOWN . Press ENTE[...]

58 Diagnostics Menu rr = Row number (01 - 2) dd = Drive number (01 - 04) This function is usually used for diagnostics only by a trained technician. Place In Slot The Place In Slot function will cause the Media Picker to place the cartridge into a storage slot. p Use LEFT or RIGHT to select the desired field. Select the row and slot using UP or DOW[...]

Diagnostics Menu 59 p Use LEFT or RIGHT to select the desired field. Select the drive row and drive using UP or DOWN . Press ENTER to activate . rr = Row number (01 - 2) dd = Drive number (01 - 04) This function is usually used for diagnostics only by a trained technician. Map Slots The Map Slots function will cause the Scalar Library to update its[...]

60 Diagnostics Menu p Press ENTER to turn the secondary cooling fan on or off. This function is usually used for diagnostics only by a trained technician. Open Drive Door The Open Drive Door function will cause the Scalar Library to open the door of the selected drive. If the door is already open the drive door motor will run for a short time. If a[...]

61 Appendix B Glossary This Appendix … p contains terms and definitions of common expressions used with the Scalar Library and the DLT drive.[...]

62 Glossary cartridge A storage medium item. A cartridge is sometimes called a tape or cassette and is capable of storing vast amounts of magnetically- written data. The DLT drives in the Scalar Library uses CompacTape III, IIIXT, and/or IV cartridges. cleaning cartridge Media used to clean the drive heads and tape path. DLT DLT (Digital Linear Tap[...]

Glossary 63 SCSI bus Signal path or line shared by the devices on the same SCSI channel . Information is often sent to all devices throughout the same bus; only the device to which it is addressed will accept it. slot A slot is the place within the cartridge storage area, or the Mailbox (Scalar 458 only), where the media is placed. Each slot has a [...]

64 Glossary Blank Page[...]

65 Appendix C Specifications This Appendix … p contains specification information on the Scalar Library and the DLT drive.[...]

66 Specifications Drive : Type : Quantum ® model DLT2000XT Quantum ® model DLT4000 Quantum ® model DLT7000 Data Capacity : Up to 30 GB per 1800 ft cartridge (DLT2000XT) Up to 40 GB per 1800 ft cartridge (DLT4000) Up to 70 GB per 1800 ft cartridge (DLT7000) Up to 1.68 TeraBytes – Scalar 224 (with 24 cartridge slots full) Up to 3.36 TeraBytes ?[...]

67 Appendix D Error Codes This Appendix … p contains descriptions of the error codes that can be displayed on the Scalar Library Operator’s Panel.[...]

68 Error Codes Error Code Listing The Scalar Series Libraries will display a 2-digit hex code on the bottom line of the LCD whenever certain types of errors occur. The characters will be placed in the first 2 columns on the line. A description of each of the error codes is provided below: Scalar Series Error Codes Code Name Description 06 S_EMPTY T[...]

Error Codes 69 FB or 7B LOST_CART_ERR The Picker should already have a cartridge, but no cartridge is present. FA or 7A NO_CART_ERR The Picker attempted a place operation, but no cartridge was present in Picker. F9 or 79 CANT_PLACE_ERR The Picker attempted a place operation, but the Picker carriage could not get to the correct location. F8 or 78 UN[...]

70 Error Codes Blank Page[...]

71 Index[...]

72 Index —1— 10.0 format, 34 10.0 GB tape format, 4 15.0 format, 34 —2— 2.6 format, 34 2.6 GB tape format, 4 20.0 format, 34 —6— 6.0 format, 34 6.0 GB tape format, 4 —A— application software, 3 , 4 , 6 , 16 , 24 , 30 , 31 , 36 , 38 , 41 , 46 archiving, 2 —B— backup operations, 30 backup software, 6 , 8 , 10 , 16 bail locks, 15 ,[...]

Index 73 Installing SCSI Cables Jumpers and Terminators, 12 Installing the Backup Software, 16 interchange compatibility, 4 interface cable, 12 , 20 —L— Library and Drive Operational Problems, 46 Library Cartridge Change Time, 64 library cartridge inventory, 3 Library Error Messages, 47 Library Indicators/Controls, 64 Library Interface, 64 Libr[...]

74 Index SCSI host adapter, 52 SCSI I/O Connectors, 20 SCSI ID, 20 , 24 , 52 , 60 SCSI ID Config, 22 SCSI IDs, 46 SCSI interface, 6 , 10 SCSI interface cables, 6 , 15 , 16 SCSI jumpers, 13 , 20 SCSI termination, 46 SCSI terminator, 16 , 31 , 61 SCSI terminators, 12 , 13 , 20 Serial Dnld Flash Mode, 22 , 27 Serial Number, 22 Serial Number function, [...]