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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ADT Security Services Security System, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ADT Security Services Security System one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of ADT Security Services Security System. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ADT Security Services Security System should contain:
- informations concerning technical data of ADT Security Services Security System
- name of the manufacturer and a year of construction of the ADT Security Services Security System item
- rules of operation, control and maintenance of the ADT Security Services Security System item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ADT Security Services Security System alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ADT Security Services Security System, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ADT Security Services service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ADT Security Services Security System.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ADT Security Services Security System item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
N7527–6V2 4/99 Ref. 20ADTEG/20ADTED UL File No. S1632 S S e e c c u u r r i i t t y y S S y y s s t t e e m m U s e r ' s M a n u a l Security Manager 2000 Ê[...]
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Page 2
Ð 2 Ð IMPORTANT! PROPER INTRUSION PROTECTION For proper intrusion coverage, sensors should be located at every possible point of entry to a home or commercial premises. This would include any skylights that may be present, and the upper windows in a multi-level building. In addition, we recommend that radio backup be used in a security system so [...]
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Page 3
Ð 3 Ð TABLE OF CONTENTS SYSTEM OVERVIEW .................................................. 4 General .................................................................... 4 A Partitioned System .................................................. 4 Zones ...................................................................... 4 Burglary Protection ...[...]
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Page 4
Ð 4 Ð SYSTEM OVERVIEW General Congratulations on your ownership of an ADT Partitioned Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today, and millions of premises are protected by ADT systems. This system offers you two forms of protection: burglary and emergency.[...]
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Page 5
Ð 5 Ð SYSTEM OVERVIEW (Continued) Burglary Protection Your system provides three modes of burglary protection: STAY, AWAY, and INSTANT, and allows you to BYPASS selected zones while leaving the rest of the system armed. You must turn on or "arm" the burglary protection portion of your system before it will sense an intrusion. The system[...]
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Page 6
Ð 6 Ð SYSTEM OVERVIEW (Continued) Phone Access & Voice Response Capability Your system may include a voice module that will permit you to access the system via a Touch- tone phone, either on-premises or by call-in when away. The phone access feature will enable you to do the following: ¥ Receive synthesized voice messages over the telephone [...]
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Page 7
Ð 7 Ð ENTRY/EXIT DELAYS General Information Your system has preset time delays, known as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming pro[...]
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Page 8
Ð 8 Ð ENTRY/EXIT DELAYS (Continued) Exit Alarms To minimize false alarms sent to the Customer Care Center, your system may have been programmed for this fea- ture. Ask your installer if "Exit Alarm" is active for your system. ÊÊÊ Exit Alarm Active Whenever you arm the system, the exit delay begins. If an entry/exit door or interior z[...]
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Page 9
Ð 9 Ð ABOUT THE TOUCHPADS General Your touchpads allow you to control all system functions. The touchpads feature a telephone style (digital) touchpad and a Liquid Crystal Display (LCD) which shows the nature and location of all occurrences. The touchpads also feature a built-in sounder which will sound during alarms and troubles. The touchpads a[...]
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Page 10
Ð 10 Ð ABOUT THE TOUCHPADS (Continued) English Display Touchpad AWAY: All burglary zones, interior and perimeter, are armed. STAY: Perimeter burglary zones, such as protected windows and doors, are armed. INSTANT: Perimeter burglary zones armed and entry delay is turned off. BYPASS: This appears when one or more burglary protection zones have bee[...]
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Page 11
Ð 11 Ð FUNCTIONS OF THE TOUCHPADS 1. DISPLAY WINDOW. Custom English Display Touchpads: These 2-line, 32- character Liquid Crystal Display (LCD) touchpads display protection point identification, system status, and messages. English Display Touchpads: Display protection zone ID and system status messages using pre-designated words. 2. ÊÊÊ1ÊÊ?[...]
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Page 12
Ð 12 Ð ARMED READY 6 BYPASS 7 INSTANT 1 OFF AWAY STAY 23 4 TEST CODE CHIME READY 9 8 5 # 0 A C D B 1 4 3 2 17 5 18 8 11 15 14 16 6 7 9 10 12 13 English Display Touchpad ARMED READY 6 BYPASS 7 INSTANT 1 OFF AWAY STAY 23 4 TEST CODE CHIME READY 9 8 5 # 0 A C D B KEYPAD SHOWN WITHOUT SWING-DOWN FRONT DOOR 1 4 3 2 17 5 18 8 11 15 14 16 6 7 9 10[...]
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Page 13
Ð 13 Ð CHECKING FOR OPEN ZONES Using the Ê Ê ✱ Ê READY Key B efore arming your system, all protected doors, windows and other protection zones must be closed or bypassed (see BYPASSING PROTECTION ZONES section), otherwise the touchpad will display a "Not Ready" message, and the READY indicator light on your touchpad will not be lit[...]
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Page 14
Ð 14 Ð ARMING PERIMETER ONLY (With Entry Delay ON) Using the Ê Ê 3 Ê STAY Key BEFORE ARMING, close all doors and windows (see CHECKING FOR OPEN ZONES on page 13). ÊTHE STAY MODE ARMS ÊTHE PERIMETER, BUT ÊALLOWS USE OF THE ÊENTRY/EXIT DOOR. ÊPERSONS WITHIN THE ÊPREMISES CAN MOVE ÊABOUT FREELY. Ask your installer if this feature is progra[...]
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Page 15
Ð 15 Ð ARMING PERIMETER ONLY (With Entry Delay OFF) Using the Ê 7Ê INSTANT Key BEFORE ARMING, close all doors and windows (see CHECKING FOR OPEN ZONES on page 13) THE INSTANT MODE ARMS THE PERIMETER (INCLUDING ENTRY/EXIT DOOR), WITH NO ENTRY DELAY. PERSONS WITHIN THE PREMISES CAN MOVE ABOUT FREELY Ask your installer if this feature is programme[...]
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Page 16
Ð 16 Ð ARMING ALL PROTECTION (With Entry Delay ON) Using the Ê Ê 2 Ê Ê AWAY Key BEFORE ARMING, close all doors and windows (see CHECKING FOR OPEN ZONES on page 13) Use this key when no one will be staying inside. 1 . Enter your security code and press the AWAY [ 2 ] key. In some systems, pressing the Ò A Ó key on the touchpad for 2 seconds [...]
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Page 17
Ð 17 Ð DISARMING AND SILENCING ALARMS Using the Ê Ê 1 Ê Ê OFF Key IMPORTANT : If you return and the main burglary sounder is on, DO NOT ENTER, but CONTACT THE POLICE from a nearby safe location. If you return after an alarm has occurred and the main sounder has shut itself off, the touchpad will beep rapidly upon your entering, indicating tha[...]
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Page 18
Ð 18 Ð BYPASSING PROTECTION ZONES Using the Ê Ê 6 Ê BYPASS Key All bypasses are removed when an OFF sequence (security code plus OFF) is performed. T his key is used when you want to arm your system with one or more zones intentionally unprotected. The system must be disarmed first. 1 . Enter your security code and press the BYPASS [ 6 ] key. [...]
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Page 19
Ð 19 Ð BYPASSING PROTECTION ZONES (Continued) Quick Bypass Ask your installer if "Quick Bypass" is active for your system, and if so, check here: ÊÊÊ If your system supports "Quick Bypass", it allows you to easily bypass all open (faulted) zones without having to enter zone numbers individually. This feature is useful if, f[...]
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Page 20
Ð 20 Ð CHIME MODE Using the Ê Ê 9 Ê Ê CHIME Key This feature can be used only while the burglary system is disarmed. Your system can be set to alert you to the opening of a perimeter door or window while it is disarmed by using CHIME mode. When activated, three tones will sound at the Touchpad whenever a perimeter door or window is opened. In[...]
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Page 21
Ð 21 Ð PANIC KEYS (FOR MANUALLY ACTIVATING SILENT AND/OR AUDIBLE ALARMS) Using Panic Keys * If the sytem is connected to the Customer Care Center. Your system may have been programmed to use special keys to manually activate emergency (panic) functions. The emergency functions that can be programmed are: Silent Emergency, Audible Emergency, Perso[...]
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Page 22
Ð 22 Ð PANIC KEYS (Continued) See your installer and note here any functions programmed for your system. CHECK IF PANIC ZONE ACTIVE KEY(S) PLACE A CHECK NEXT TO PROGRAMMED FUNCTION DISPLAY ÊÊÊ Ê ÊÊÊÊ[A] ___SILENT, Ê Ê ___ AUDIBLE, Ê Ê ___PERSONAL, ___ FIRE,ÊÊÊ ___ ARM AWAY * 95† ÊÊÊ Ê ÊÊÊÊ[B] ___SILENT, ÊÊÊ ___AUDIBLE,[...]
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Page 23
Ð 23 Ð USING DEVICE COMMANDS General Information Your system may be set up so that certain lights or other devices can be turned on or off by using the device command from the touchpad. Ask your installer if this has been done in your system. If programmed for your system, some devices may activate automatically upon certain system conditions. In[...]
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Page 24
Ð 24 Ð PAGING FEATURE If the paging feature has been programmed, a pager will respond to certain conditions as they occur in your system by displaying a 7-digit system status code that will indicate the type of condition that has occurred. In some cases, the 7- digit code may be preceded by 16 digits, which can consist of a PIN number, Subscriber[...]
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Page 25
Ð 25 Ð SECURITY CODES General Information As an additional safety feature, other users who do not have a need to know your code can be assigned different security codes. These secondary users are identified by "user numbers," which are selected when assigning a user's security code. You can assign up 14 additional user codes (user [...]
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Page 26
Ð 26 Ð SECURITY CODES (Continued) To Add a User or Change a User's Code Changing your Master Code Follow this procedure: Enter your existing Master code + [8] + [0][2] + new Master code + new Master code again. Important: Temporary users of the system (e.g., babysitters, cleaning staff) should not be shown how to use any system function they[...]
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Page 27
Ð 27 Ð TESTING THE SYSTEM (TO BE CONDUCTED WEEKLY) Using the Ê Ê 5 Ê Ê TEST Key The TEST key puts your system into the Test mode, which allows each protection point to be checked for proper operation. The touchpad sounds a single beep every 40 seconds as a reminder that the system is in the Test mode. Note: An alarm message will not be sent t[...]
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Page 28
Ð 28 Ð TESTING THE SYSTEM (CONTINUED) Walk in front of any interior motion detectors (if used) and listen for three beeps. The identification of the detector should appear on the display when it is activated. The display will clear when no motion is detected. Note that if wireless motion detectors are used, there is a 3-minute delay between activ[...]
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Page 29
Ð 29 Ð TROUBLE CONDITIONS "Check" and "Battery" Displays * Not all systems use wireless sensors. T he word CHECK on the touchpad's display, accompanied by a "beeping" at the touchpad, indicates a trouble condition in the system. To silence the beeping for these conditions, press any key. 1. A display of "CH[...]
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Page 30
Ð 30 Ð TROUBLE CONDITIONS (Continued) Words or letters in parentheses ( ) are those that are displayed on English Display Touchpads . m Other Trouble Displays * Any ÒbeepingÓ that accompanies a trouble display can be stopped by depress- ing any key on the touchpad or by entering an OFF sequence (code + OFF) ** Ê Not all systems use wireless se[...]
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Page 31
Ð 31 Ð TROUBLE CONDITIONS (Continued) Other Trouble Displays (Continued) 7. AC LOSS is displayed The system is operating on battery power only due to an (or NO AC ) AC power failure. If only some lights are out on the premises, check circuit breakers and fuses and reset or replace as necessary. If AC power cannot be restored and a Òlow system ba[...]
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Page 32
Ð 32 Ð MAINTAINING YOUR SYSTEM Taking Care of Your System The components of your security system are designed to be as maintenance-free as possible. However, to make sure that your system is in reliable working condition. 1 . Test your system weekly. 2 . Test your system after any alarm occurs (see TESTING THE SYSTEM). Silencing Low Battery Warni[...]
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Page 33
Ð 33 Ð MAINTAINING YOUR SYSTEM (Continued) Note: The low battery message comes on as a warning that battery replacement in indicated sensor(s) is due within 30 days. In the meantime, a sensor causing a low battery indication is still fully operational. Important: ÊUse only batteries recommended by your installer as replacement. Routine Care ¥ T[...]
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Page 34
Ð 34 Ð QUICK GUIDE TO SYSTEM FUNCTIONS FUNCTION PROCEDURE COMMENTS Check Zones Press READY key. To view faulted zones when system not ready. Arm System Enter code. Press arming key desired: (AWAY, STAY, INSTANT) Arms system in mode selected. Quick Arm (if programmed) Press #. Press arming key desired: (AWAY, STAY, INSTANT) Arms system in mode sel[...]
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Page 35
Ð 35 Ð S UM MARY OF AUDIBL E /VIS UAL NOT IF ICAT I ONS (ENGLISH DISPLAY TOUCHPADS) SOUND CAUSE DISPLAY LOUD, INTERRUPTED * Touchpad & External FIRE ALARM MANUALLY ACTIVATED FIRE is displayed; zone number 95 is displayed. LOUD, CONTINUOUS * Touchpad & External BURGLARY/AUDIBLE EMERGENCY ALARM ALARM is displayed; zone number of zone in ala[...]
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Page 36
Ð 36 Ð S UM MARY OF AUDIBL E /VIS IBL E NOT IF ICAT I ONS (CUSTOM ENGLISH DISPLAY TOUCHPADS) SOUND CAUSE DISPLAY LOUD, INTERRUPTED* Touchpad & External FIRE ALARM. MANUALLY ACTIVATED FIRE is displayed;; zone number 95 is displayed LOUD, CONTINUOUS* Touchpad & External BURGLARY/AUDIBLE EMERGENCY ALARM. ALARM is displayed. If programmed, de[...]
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Page 37
Ð 37 Ð UL NOTICE: This is a "Grade A" Residential System. FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information: This equipment generates and uses radio frequency energy and if not i[...]
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Page 38
Ð 38 Ð FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 STATEMENT This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the t[...]
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Page 39
Ð 39 Ð CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENT NOTICE The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to th[...]
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Page 40
Ð 40 Ð WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not offer guaranteed protection against burglary or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons. For example: ¥ Intruders may gain acc[...]
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Page 41
Ð 41 Ð WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM (continued) ¥ Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other side of closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are less likely to waken[...]
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Page 42
Ð 42 Ð –––––––––––––––––––––––––– LIMITED WARRANTY ––––––––––––––––––––––––––– Terms and Conditions Applying to Sale of Equipment 1 . Limited Warranty. Any part of the system, including the wiring, installed under this Agreement which proves [...]
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Page 43
Ð 43 Ð This warranty is in lieu of all other express warranties. Any implied warranties of merchantability and fitness for a particular purpose are limited in duration to a period of 90 days from the date of completion of installation. The exclusive remedy of the customer hereunder shall be repair or replacement as stated above. Under no circumst[...]
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Page 44
······································· ADT Security Services, Inc. · One Town Center Rd. · Boca Raton, FL 33486 Copyright © 1999 àN7527-6V2Dä N7527-6V2 4/99[...]