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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ADTRAN 7000 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ADTRAN 7000 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of ADTRAN 7000 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ADTRAN 7000 Series should contain:
- informations concerning technical data of ADTRAN 7000 Series
- name of the manufacturer and a year of construction of the ADTRAN 7000 Series item
- rules of operation, control and maintenance of the ADTRAN 7000 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ADTRAN 7000 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ADTRAN 7000 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ADTRAN service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ADTRAN 7000 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ADTRAN 7000 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
NetV anta 7000 Series FA Q s E very thing you need f or voice and data. Off ice in a Bo x. 1 2 3 4 5 6 7 There ar e many established PBX v endors. Why is ADTRAN enter ing the PBX market? ADTRAN ® has a 19-year successful history in the telecom market dating back to our original products that helped public telephone companies upgrade to high speed [...]
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Page 2
NetV anta 7000 Series FA Q s 8 9 10 11 12 What are ADTRAN’ s competitiv e advantages? Competitor ADTRAN’ s advantages Cisco ISR Better value . Better channel practices . Mitel M ore extensive LAN/W AN solution. Lower cost. 3COM Integr al 24-port PoE switch, router . Lo wer cost A vaya IP Office Better value . F eature-rich router . N ortel BCM[...]
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Page 3
NetV anta 7000 Series FA Q s 13 15 16 17 18 19 20 14 H o w will ADTRAN handle pre-sales calls fr om end users? W e plan to continue to pro vide world-class, pre-sales support, answering questions and identifying the proper ADTRAN equipment. W e will then forward leads to the appropriate Certified Dealer . What does “ managed territor y” mean? [...]
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Page 4
NetV anta 7000 Series FA Q s 21 22 23 24 25 26 27 28 As a Certified Dealer , what do we need when we call ADTRAN’ s T echnical S upport? T echnical engineers from certified dealers should have their cer tification ID available . ADTRAN T echnical Support will pro vide NetV anta 7100 support to certified technical staff only . Will ADTRAN sell[...]
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Page 5
NetV anta 7000 Series FA Q s 29 30 31 32 33 34 35 36 37 38 Can one of the G igabit front-panel interfaces be used for broadband W AN access? Ye s . Does the N etV anta 7100 support PRI? Y es . Switch protocol include N ational ISDN, Lucent, and Nortel DMS-100. Are DID trunks supported? Y es . T1 interfaces will support DID signaling. What is the ma[...]
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Page 6
NetV anta 7000 Series FA Q s 39 40 41 42 43 44 45 46 47 After our technical team has completed the certification training, is there a program available to assist us on the first few installs? Y es . ADTRAN ® offers an economical ACES Remote T elephone I nstallation service. This pro vides the installer with a trained ADTRAN r epresentative who h[...]
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Page 7
NetV anta 7000 Series FA Q s 48 49 50 51 52 53 Does the N etV anta 7100 hav e U nified M essaging? ADTRAN intends to support this in the future . The NetV anta 7100 supports email notification of a voice mail so users do not have to call to see if they have a voice mail. The N etV anta 7100 will send an email or a page alerting the user of a new [...]