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ADTRAN IP 712 manual

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Table of contents for the manual

  • Page 1

    IP 700 Series Phone User Manual Firmware V ersion 2.x.x 6AOSUG0001-1A April 201 1[...]

  • Page 2

    Trademarks ADTRAN IP 700 Series Phone User Manual 2 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A T rademarks Any brand names an d product names included in this manual are trademarks, registered trademarks, or trade names of their respective holders. T o the Holder of the Manual The content s of this manual are current as o f the da te of publicati[...]

  • Page 3

    ADTRAN IP 700 Series Phone User Manual Software Licensing Agreement 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 3 Conventions Notes pr ovide additiona l useful information. Cautions signify information that could pr event service interruption or damage to equipment. W arnings pr ovide information th at could pr event injury or endangerment to huma[...]

  • Page 4

    Safety Instructions ADTRAN IP 700 Series Phone User Manual 4 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Safety Instructions When using your teleph one equipment, please follow these basic safety precautions to reduce the risk of fire, electrical shock, or personal injury: 1. Do not use this pro duct near water , such as a bathtub, wash bowl , kit[...]

  • Page 5

    ADTRAN IP 700 Series Phone User Manual FCC Radio Frequency Interference Stateme nt 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 5 FCC Radio Frequency Interference St atement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are desi gned to provide rea[...]

  • Page 6

    General Information ADTRAN IP 700 Series Phone User Manual 6 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A General Information The IP 706 and IP 712 phones are designed to operat e in both Key Systems and PBX Systems. The IP 706 or IP 712 phone will be aware of its op eratin g mode and respond approp riately . Certain features may or may not be offe[...]

  • Page 7

    6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 7 T able of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Quick Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 8

    Table of Contents ADTRAN IP 700 Series Phone User Manual 8 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Viewing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 8. WEB GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 9

    6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 9 List of Figures Figure 1. Parts Included with Your IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Figure 2. Assembling the Desk Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Figure 3. Con[...]

  • Page 10

    List of Figures ADTRAN IP 700 Series Phone User Manual 10 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A[...]

  • Page 11

    6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 11 List of T ables Table 1. Function Key Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Table 2. Icon Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Table [...]

  • Page 12

    List of Tables ADTRAN IP 700 Series Phone User Manual 12 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A[...]

  • Page 13

    ADTRAN IP 700 Series Phone User Manual Introduction 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 13 1. INTRODUCTION Congratulations on choosing the IP 706 or IP 712 phone from ADTRAN. ADTRAN IP phones are full-duplex, handsfree IP telephon es that offer business-class features , such as multiple call appearance, hold, transfer , and conferencing. T[...]

  • Page 14

    Assembly and Installation ADTRAN IP 700 Series Phone User Manual 14 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A 2. ASSEMBLY AND INST ALLATION The following sections lis t the items included in your phone sh ipment and provide instructions for assembling the IP 706 and IP 7 12 phones. For questions deal ing with missing parts or dif ficulty in asse[...]

  • Page 15

    ADTRAN IP 700 Series Phone User Manual Assembly and Installation 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 15 Assembling the Phone The IP 706 and IP 712 phones requ ire minimal assembly . The parts that must be assembled include the desk stand and handset. Attaching the Desk S tand 1. Insert the stand through the bracket (rota ting it so it fits[...]

  • Page 16

    Assembly and Installation ADTRAN IP 700 Series Phone User Manual 16 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Connecting the Handset and Headset 1. Using the provided 9-foo t coiled handset cord, insert on e end into the jack in the bottom of the handset. Insert the other end into the jack on the b ack of the phone console labeled with the hands[...]

  • Page 17

    ADTRAN IP 700 Series Phone User Manual Connecting to the Power Source 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 17 3. CONNECTING TO THE POWER SOURCE Once the IP 706 an d IP 712 phones hav e been assembled, it is necessary to connect the phon es to a power source and the phone sy stem. There are two opt ions available to supply power to your IP p[...]

  • Page 18

    Connecting to the Power Source ADTRAN IP 700 Series Phone User Manual 18 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Inline Power Option 1. Connect one end of the included Ethernet cable to the Ethernet jack on the back of the phone. 2. Connect the remaining end of the Et hernet cable to the PoE wall jack. Figure 5. Conne cting to th e Inline Powe[...]

  • Page 19

    ADTRAN IP 700 Series Phone User Manual Phone Overview 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 19 4. PHONE OVERVIEW The following sections pro vide an overview of the IP 706 and IP 712 phones us ing phone diagrams, descriptions of the key types, and liq uid crystal display (LCD) menus. Re view this information to get the most from your ADTRAN p[...]

  • Page 20

    Phone Overview ADTRAN IP 700 Series Phone User Manual 20 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Figure 7. IP 706 Phone Diagram Key Descriptions The IP 706 and IP 712 phones use a variety of ke ys for phone navigation and feature u se. The three main categories are: function keys, line keys, and soft keys . The following sections describe each[...]

  • Page 21

    ADTRAN IP 700 Series Phone User Manual Phone Overview 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 21 Figure 8. Function Ke y Loc ation Most function keys are used when the phone is either in an idle state or during an active call. Keys that can be used whil e in an idle state include Messages and Dir ectories . Keys that can be used during an acti[...]

  • Page 22

    Phone Overview ADTRAN IP 700 Series Phone User Manual 22 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Conference Press to add a third party to an active call. Refer to Conferencing a Call on page 39 . Directories Press to access the System an d Personal Cont acts dir ectories. Refer to Using Directories on page 41 . Goodbye Press to disconn ect fro[...]

  • Page 23

    ADTRAN IP 700 Series Phone User Manual Phone Overview 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 23 Line Keys The IP 706 phone has 6 line keys, while the IP 712 phone has 12 line keys . These keys are located on either side of the LCD display . See Figur e 6 on page 19 and Figur e 7 on page 20 for the line key locations on each model. Each line k[...]

  • Page 24

    Phone Overview ADTRAN IP 700 Series Phone User Manual 24 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A LCD Menus The LCD menus p rovide anot her method for control ling and interfacing with the IP phone. All the programmable features of the phon e are acce ssed using the LCD menu. All keys, whether line, soft, or function keys, in teract with the LC[...]

  • Page 25

    ADTRAN IP 700 Series Phone User Manual Phone Overview 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 25 V oicemail In the line key label area. Indicates the user has voicemail. Not registered In the line key label area. The line has not registered with th e SIP server and is not available for use. Progressing ringback In the line key label area. The [...]

  • Page 26

    Phone Settings ADTRAN IP 700 Series Phone User Manual 26 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A 5. PHONE SETTINGS The following sections describe the basic settings of the IP 706 and IP 712 phones. Each section describes a different setting, its purpose, and the appearance of the LCD screen. T o get the most from the IP phone , it is recommen[...]

  • Page 27

    ADTRAN IP 700 Series Phone User Manual Phone Settin gs 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 27 Ti m e F o r m a t The IP phones support both 1 2-hour and 24-hou r time formats. T o change the time format, use the following steps: 1. Press Menu . 2. Press 2 for Phone Settings . 3. Press 2 for Cloc k . 4. Press 2 for Ti m e F o r ma t . 5. Us[...]

  • Page 28

    Phone Settings ADTRAN IP 700 Series Phone User Manual 28 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Setting Ring T ones Different ring tones can be set for incoming calls. Ri ng tones can be set to dis tinguish between internal calls, external calls, and specific numbers. Use the following steps to set ring tones: Internal/External Ring T ones 1.[...]

  • Page 29

    ADTRAN IP 700 Series Phone User Manual Phone Settin gs 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 29 Adjusting V olume Ringer V o lume T o adjust the ring vo lum e of the phone, wh en the phone is idle, use the following steps: 1. Press the + (plus) end of the volume func tion key to increase the volume. 2. Press the - (minus) end of the volume f[...]

  • Page 30

    Phone Settings ADTRAN IP 700 Series Phone User Manual 30 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A 3. Press 4 for Language . 4. Using the arrows on th e navigation bar , scroll through the available options and highlight the desired langua ge. 5. Press the Select soft key . 6. Press the Ok soft key or OK on the navigation bar . 7. Press the Exit[...]

  • Page 31

    ADTRAN IP 700 Series Phone User Manual Phone Settin gs 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 31 Programming Speed Dials Speed dial members are dynamically placed on line keys not occupied by Line or DND line keys. The number of line keys available for Speed members al so depends on the number of BLF memb ers defined in your phone’ s status[...]

  • Page 32

    Basic Features ADTRAN IP 700 Series Phone User Manual 32 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A 6. BASIC FEATURES The following sections describe the bas ic features of the IP 706 a nd IP 712 phones. Ea ch section des cribes a different feature, explains how it is accessed, its purpose, and the appearance of the LCD screen. T o get the most f[...]

  • Page 33

    ADTRAN IP 700 Series Phone User Manual Basic Features 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 33 Answering Calls Similar to making a call, answering calls may be done with the handset, headse t, or speaker . Use the following steps to answer a call: 1. Pick up the handset, press the head set key , or press the speaker key . 2. If you have mult[...]

  • Page 34

    Basic Features ADTRAN IP 700 Series Phone User Manual 34 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Muting Calls T o mute a call any time during an active call, use the following steps: 1. Press the Mute function key . 2. The LED flashes red indicating the call has be en muted. 3. Press the Mute function key again to cancel. Using the Navigation [...]

  • Page 35

    ADTRAN IP 700 Series Phone User Manual Basic Features 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 35 Using HF AAI Handsfree auto answer intercom (HF AAI) allow s the IP phone to automatically answer calls through the phone speaker without user intervention. T o make a call using the HF A AI feature, follow these steps: 1. Press the More soft key .[...]

  • Page 36

    Basic Features ADTRAN IP 700 Series Phone User Manual 36 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Using Park Parked calls are created by plac ing an incoming call on hold in a park orbit wh ere it may be retrieved from any phone on the system without tying up the external or ou tgoing ph one lines. Manually Parking a Call Use the following step[...]

  • Page 37

    ADTRAN IP 700 Series Phone User Manual Basic Features 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 37 T ransferring Calls T ransferring a call moves activ e calls from on e exten sion to anothe r . T rans ferri ng can be done three ways: Unattended T ransfe r , Attended Transfer , or Blind T ransfer . Using Unattended Transfer 1. During an active c[...]

  • Page 38

    Basic Features ADTRAN IP 700 Series Phone User Manual 38 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Redialing Redial allows the last number called or one number of a list to be dialed again. T o use Redial, follow these steps: 1. Press the Redial soft key on the idle screen. 2. Scroll to the desired number in the Placed Calls list. 3. Press the D[...]

  • Page 39

    ADTRAN IP 700 Series Phone User Manual Basic Features 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 39 8. When you choose to implement DND, press the line key labeled DND . When DND is enabled, the DND line key icon, as well as the ic ons for all other available lines, will change to the following icon: 9. T o disable DND, press the line key labeled[...]

  • Page 40

    Basic Features ADTRAN IP 700 Series Phone User Manual 40 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Using Conference Drop Conference Drop removes the last added party from the conference call. T o initiate confere nce drop, use one of the following methods: • Press the Cancel soft key during the conferencing process. • Press the Goodbye funct[...]

  • Page 41

    ADTRAN IP 700 Series Phone User Manual Directories and Call Logs 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 41 7. DIRECTORIES AND CALL LOGS The IP 706 and IP 712 phones provide many ways for ca ll information to be viewed, stored, and retrieved, making it very easy for all your contact information to be accessed at any time. The primary me thod f[...]

  • Page 42

    Directories and Call Logs ADTRAN IP 700 Series Phone User Manual 42 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A 6. Press the AddNew soft key . 7. Select a type for the numb er you are adding. Choose from Business , Mobile , or Home . 8. Press the Exit soft key until the idle sc reen appears, or press CANCEL on the navigation bar to return directly[...]

  • Page 43

    ADTRAN IP 700 Series Phone User Manual Directories and Call Logs 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 43 Use the following steps to access the System directory information: 1. Press the Directories function key . 2. Press 2 for System . 3. Using the arrow keys, scroll to highlight the desired contact. 4. Press the Vi e w soft key to view co[...]

  • Page 44

    WEB GUI ADTRAN IP 700 Series Phone User Manual 44 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A 8. WEB GUI There are many features of ADTRAN’ s IP phones that can be more e asily accessed using the GUI. The following sections explain how to u se the GUI to manage the IP 706/IP 712 phones. Locating the IP A ddress of the Phone Before you can access[...]

  • Page 45

    ADTRAN IP 700 Series Phone User Manual WEB GUI 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 45 Phone Manager Main Menu From the main menu, there ar e several topics available: • Call Summary • Missed Calls • Phone Status • Backup PhoneBook • Load PhoneBook • Change Password Each of these topics are explained in the following sections. C[...]

  • Page 46

    WEB GUI ADTRAN IP 700 Series Phone User Manual 46 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Missed Calls The Missed Calls menu will list all unanswered calls. The following illustrati on depicts the Missed Calls menu: Figure 11. Missed Calls Menu Phone S t atus The Phone S tatus menu displays pho ne information and th e current line assignments.[...]

  • Page 47

    ADTRAN IP 700 Series Phone User Manual WEB GUI 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 47 Backup PhoneBook The Backup PhoneBook option saves the Personal directory/phone book from your phone as a comma separated value (CSV) file on your co mputer . The following illustration depicts the Backup PhoneBook menu: Figure 13. Backup Perso nal PhoneB[...]

  • Page 48

    WEB GUI ADTRAN IP 700 Series Phone User Manual 48 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Load PhoneBook The Load PhoneBook op tion adds contact inform ation in CSV files to the Personal di rectory/phone book, or replaces the Personal directory/phone book with a new CSV file. The following illustration depicts the Load PhoneBook menu: Figure 1[...]

  • Page 49

    ADTRAN IP 700 Series Phone User Manual WEB GUI 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 49 T o change the passw ord, follow these steps: 1. Enter the old password in the Old Password field. 2. Enter the new password in the New Password field. 3. Re-enter the new passwo rd in th e Re-Enter New Password field. 4. Select Submit . Exiting the GUI T[...]

  • Page 50

    ADTRAN IP 700 Series Phone User Manual WEB GUI 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 50[...]

  • Page 51

    6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 51 APPENDIX A. GLOSSARY Active state/Active call : Refers to when the phone is in use and connected to another phone. Busy Lamp Field : BLF indicates the stat us of another phon e . Caller ID : Service provided by so me local telephone comp anies that supplies the calling party’ s telephone number and [...]

  • Page 52

    Glossary ADTRAN IP 700 Series Phone User Manual 52 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A LCD : Liquid Crystal Display . A display device made up of pixels in front of a light source o r reflector . Th e main screen on the IP phones is an LCD. LED : Light Emitting Diode. Semiconductor device that emits narrow-spectrum light. Line appearance :[...]

  • Page 53

    6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 53 Index A Accessing the Web G UI 44 Active Call 51 Active State 51 Answering Calls Handset 33 Headset 33 Speaker 33 Assembling the Pho ne 15 Desk Stand 15 Handset 16 Headset 16 Power Connection 17 C Call Logs Access to 41 Incoming Calls 41 Missed Calls 41 Placed Calls 41 Shortcuts 34 Call Volume 29 Call[...]

  • Page 54

    Index IP 700 Series Phone User Manual 54 Copyright © 2011 ADTRAN, Inc. 6AOSUG0001-1A Assembly 16 Connection 16 HFAAI 51 Icon 35 Parameters 35 Usage 35 I Icon Definiti ons 24 Idle Screen 51 Idle State 51 Incoming Calls 28 Distinctive Rings 28 Ring Tones 28 Internal Ring Tones 28 IP Address 51 Viewing 44 K Key Descriptions 20 Function Keys 20 Line K[...]

  • Page 55

    IP 700 Series Phone User Manual Index 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc. 55 R Redial 38 Ring Tones 28 Distinctive 28 External 28 Internal 28 S Setting the Time 26 Shipping Contents 14 SIP Server 24 , 25 , 52 Soft Keys 23 , 52 Description 23 Software Licensing Agreement 2 Speaker 33 Speakerphone 52 Speed 52 Speed Dial 31 System Contacts 42[...]